Meeting Title: Uttam-Kumaran’s-Personal-Meeting-Room Date: 2024-10-14 Meeting participants: Ryan Luke Daque, Nicolas Sucari, Uttam Kumaran
WEBVTT
1 00:00:46.410 ⇒ 00:00:47.340 Nicolas Sucari: Hey? You’re Tom.
2 00:00:47.700 ⇒ 00:00:48.145 Uttam Kumaran: Hey!
3 00:00:49.710 ⇒ 00:00:50.729 Nicolas Sucari: How are you?
4 00:00:50.730 ⇒ 00:00:51.730 Uttam Kumaran: Good! How are you?
5 00:00:52.360 ⇒ 00:00:54.970 Nicolas Sucari: I’m doing good. How was your vacation?
6 00:00:54.970 ⇒ 00:00:57.600 Uttam Kumaran: Yeah. Vacation was good. It’s nice to
7 00:00:57.630 ⇒ 00:01:00.038 Uttam Kumaran: nice to get away. Have some
8 00:01:01.250 ⇒ 00:01:03.419 Uttam Kumaran: like time to think and plan.
9 00:01:03.420 ⇒ 00:01:04.290 Nicolas Sucari: Nice.
10 00:01:04.290 ⇒ 00:01:05.480 Uttam Kumaran: Yeah, it’s been good.
11 00:01:05.489 ⇒ 00:01:08.240 Uttam Kumaran: Have a lot of stuff to catch up this week. But
12 00:01:08.790 ⇒ 00:01:10.459 Uttam Kumaran: I feel like I have a pretty good
13 00:01:10.480 ⇒ 00:01:18.380 Uttam Kumaran: idea what the next like 6 months should be. So I’ll kind of be probably meeting with you and Pat and
14 00:01:18.748 ⇒ 00:01:23.491 Uttam Kumaran: Miguel, and some folks this week to kind of share more about that. But
15 00:01:23.830 ⇒ 00:01:24.650 Nicolas Sucari: Excellent.
16 00:01:24.650 ⇒ 00:01:26.516 Uttam Kumaran: Yeah, how about you? How was your weekend.
17 00:01:27.080 ⇒ 00:01:30.609 Nicolas Sucari: It was good. It was a Jewish festivity.
18 00:01:31.206 ⇒ 00:01:34.940 Nicolas Sucari: Yom Kippur. So yeah spend time with family.
19 00:01:35.512 ⇒ 00:01:37.600 Nicolas Sucari: It was nice. Yeah.
20 00:01:37.980 ⇒ 00:01:39.079 Nicolas Sucari: till we can.
21 00:01:39.390 ⇒ 00:01:40.190 Uttam Kumaran: Yeah, cool.
22 00:01:40.890 ⇒ 00:01:46.859 Uttam Kumaran: Yeah, I’m just kind of starting to get back and reading everything. I think, kind of like
23 00:01:46.950 ⇒ 00:01:50.426 Uttam Kumaran: priority order, like, maybe we talk about
24 00:01:51.540 ⇒ 00:01:54.840 Uttam Kumaran: client stuff first.st
25 00:01:56.450 ⇒ 00:02:02.360 Uttam Kumaran: I guess. Maybe. Let’s talk about pool parts, because I just got some messages from Ben today.
26 00:02:02.360 ⇒ 00:02:03.030 Nicolas Sucari: Yeah.
27 00:02:03.030 ⇒ 00:02:03.600 Uttam Kumaran: They want it.
28 00:02:03.600 ⇒ 00:02:05.542 Nicolas Sucari: And Friday afternoon.
29 00:02:06.190 ⇒ 00:02:09.870 Uttam Kumaran: Yeah, I know. And then he sent some stuff today. Also.
30 00:02:09.870 ⇒ 00:02:28.092 Nicolas Sucari: Yeah, I was. I was waiting. I talked to Bra to Ryan, during the morning, trying to see if we obviously we need to prioritize that but I don’t know exactly like what he’s asking for. I mean, I think he’s like he wants analysis and all all of the 3rd party
31 00:02:28.810 ⇒ 00:02:31.970 Nicolas Sucari: partners that they have in order for shipments right.
32 00:02:32.280 ⇒ 00:02:32.960 Uttam Kumaran: Yeah.
33 00:02:33.540 ⇒ 00:02:46.140 Nicolas Sucari: And but but I don’t know like what he’s trying to to look after right like. I don’t know if he he wants to see, like the prices or the rates that we’ve got, and how that evolved, or I don’t know, like what is exactly.
34 00:02:46.140 ⇒ 00:02:49.490 Uttam Kumaran: Let me open this document that he sent, and like, take a look.
35 00:02:50.700 ⇒ 00:02:53.089 Uttam Kumaran: and then let’s write down some questions for him.
36 00:03:03.070 ⇒ 00:03:05.739 Nicolas Sucari: What is average big pack ship.
37 00:03:07.780 ⇒ 00:03:12.410 Uttam Kumaran: I think that’s like everything across the warehouse. Not just the shipping cost.
38 00:03:13.340 ⇒ 00:03:14.200 Nicolas Sucari: Okay.
39 00:03:14.200 ⇒ 00:03:15.176 Uttam Kumaran: Like he looks like
40 00:03:15.510 ⇒ 00:03:17.940 Uttam Kumaran: Chuck sent us some data. So.
41 00:03:18.510 ⇒ 00:03:21.540 Nicolas Sucari: Yeah, check some more kind of the fees and
42 00:03:21.880 ⇒ 00:03:28.999 Nicolas Sucari: other charges that they have in each of the warehouses. Well, in Yafank and in units, not spy warehouse.
43 00:03:29.790 ⇒ 00:03:30.940 Uttam Kumaran: Yeah.
44 00:03:38.320 ⇒ 00:03:41.610 Nicolas Sucari: Do, do you wanna add Ryan to this meeting?
45 00:03:43.940 ⇒ 00:03:47.089 Uttam Kumaran: Yeah, let’s let’s just us figure it out. And then we can add.
46 00:03:47.670 ⇒ 00:03:49.634 Uttam Kumaran: I wanna go through a bunch of stuff
47 00:03:50.060 ⇒ 00:03:51.010 Uttam Kumaran: cool.
48 00:03:51.240 ⇒ 00:03:52.740 Nicolas Sucari: Other clients. I think
49 00:03:53.020 ⇒ 00:03:54.279 Nicolas Sucari: we’re doing good.
50 00:03:54.717 ⇒ 00:04:00.560 Nicolas Sucari: Pat was working with Ryan on the mobility where Staff for real Project
51 00:04:01.140 ⇒ 00:04:11.519 Nicolas Sucari: Ryan already finished the dashboards on Real, and we shared that on the Channel last week, and Javi I already deployed to real cloud. I shared the link
52 00:04:11.580 ⇒ 00:04:14.429 Nicolas Sucari: I was able to. I created a new organization.
53 00:04:15.020 ⇒ 00:04:17.320 Nicolas Sucari: I don’t know how or
54 00:04:17.700 ⇒ 00:04:19.759 Nicolas Sucari: yeah, how that impact.
55 00:04:19.829 ⇒ 00:04:23.070 Nicolas Sucari: Or if it is under Brainforge domain
56 00:04:23.100 ⇒ 00:04:24.190 Nicolas Sucari: bad.
57 00:04:24.200 ⇒ 00:04:25.259 Nicolas Sucari: I know it’s like.
58 00:04:25.260 ⇒ 00:04:27.640 Uttam Kumaran: Looks like it’s under Javi coffee org. So.
59 00:04:27.640 ⇒ 00:04:29.230 Nicolas Sucari: Creative jabby coffee. Yeah.
60 00:04:29.470 ⇒ 00:04:30.030 Uttam Kumaran: Yeah.
61 00:04:30.030 ⇒ 00:04:52.300 Nicolas Sucari: Cool, excellent, because I was not sure if I was doing it right. But I think with that we are okay. Then we need pay us to send us like the queries, or to just start using Github to deploy everything. I I asked Brian and pay us to start creating full requests to add to our repo, and to manage everything there. But nothing’s there yet, just what we created.
62 00:04:52.800 ⇒ 00:04:54.569 Nicolas Sucari: So I think that’s fine.
63 00:04:55.130 ⇒ 00:04:59.019 Uttam Kumaran: Okay. So I mean for Javi coffee. I think the biggest thing is.
64 00:04:59.180 ⇒ 00:05:03.929 Uttam Kumaran: Pius seems like, really on the ball. So I just wanna make sure that he’s getting everything.
65 00:05:03.930 ⇒ 00:05:04.690 Nicolas Sucari: Yeah.
66 00:05:05.316 ⇒ 00:05:10.500 Nicolas Sucari: And I want to show him how to create the dashboards and the models in real, so that he can like
67 00:05:10.530 ⇒ 00:05:18.350 Nicolas Sucari: work himself on what they need so that we don’t need to be like, really creating those dashboards editing them.
68 00:05:18.410 ⇒ 00:05:21.779 Nicolas Sucari: adding metrics. Maybe he can do it by by himself.
69 00:05:22.179 ⇒ 00:05:33.049 Nicolas Sucari: So yeah, I think if today in today, in the meeting, I I’m gonna show what we have already deployed and ask him if he wants any help on creating more dashboards or anything.
70 00:05:33.310 ⇒ 00:05:36.189 Uttam Kumaran: And then, were you able to invite him to that
71 00:05:36.860 ⇒ 00:05:38.010 Uttam Kumaran: dashboard.
72 00:05:39.130 ⇒ 00:05:39.800 Nicolas Sucari: Yeah.
73 00:05:40.420 ⇒ 00:05:47.749 Nicolas Sucari: I I added, I, I added his email. But then, if not, I can add users to what we have.
74 00:05:48.170 ⇒ 00:05:50.789 Uttam Kumaran: Okay, so let me just send a quick note.
75 00:06:12.300 ⇒ 00:06:22.759 Uttam Kumaran: Okay, great. And then, so let’s talk about yeah, let’s let’s do parts. Last. Well, let’s do coparts last. We can invite Ryan. So I got some in the
76 00:06:23.500 ⇒ 00:06:25.610 Uttam Kumaran: in our internal real slack.
77 00:06:25.830 ⇒ 00:06:30.583 Uttam Kumaran: So I got and then let me actually let me turn this into
78 00:06:31.860 ⇒ 00:06:33.330 Uttam Kumaran: calling through.
79 00:06:36.610 ⇒ 00:06:40.010 Uttam Kumaran: So I just sent some feedback from Sid.
80 00:06:40.270 ⇒ 00:06:44.870 Uttam Kumaran: I mean, I think, like, so let me give you my perspective. I was following.
81 00:06:45.760 ⇒ 00:07:01.326 Uttam Kumaran: I, okay. So I mean, let me talk about overall for the week. And then we could talk about specifics because I actually wanna give you some overall feedback, and then I also have some larger thoughts about the company and stuff. But I need probably like an hour or 2 to talk to you about that. But
82 00:07:01.930 ⇒ 00:07:05.100 Uttam Kumaran: I think overall like stuff went really. Well, I think there’s
83 00:07:05.530 ⇒ 00:07:10.529 Uttam Kumaran: for me the biggest thing in last week was seeing where I was the roadblock
84 00:07:11.920 ⇒ 00:07:14.410 Uttam Kumaran: because if I’m completely removed, then
85 00:07:14.640 ⇒ 00:07:17.259 Uttam Kumaran: stuff has to find a way through.
86 00:07:17.260 ⇒ 00:07:17.810 Nicolas Sucari: Yeah.
87 00:07:17.810 ⇒ 00:07:22.940 Uttam Kumaran: Right hopefully. And so it was clear like where the moments like I
88 00:07:23.160 ⇒ 00:07:29.230 Uttam Kumaran: was a roadblock, and I’m glad I think you stepped in a lot, I think, like a lot of folks on the team. I think also.
89 00:07:29.510 ⇒ 00:07:53.659 Uttam Kumaran: the one thing that’s still that I’m kind of still a little bit nervous about is figuring out like like we still have some for the content and stuff we have a little bit of like Ryan B. Is working a lot. But I think Ann and Jp. Are are still like kind of working on their time zone. So we’re just gonna have to figure out like what to do. I mean, I think I may just have to
90 00:07:53.880 ⇒ 00:07:58.509 Uttam Kumaran: like sleep early and get up earlier and have the meetings with them in the morning, because.
91 00:07:59.230 ⇒ 00:07:59.880 Uttam Kumaran: I don’t know, because
92 00:08:00.330 ⇒ 00:08:11.529 Uttam Kumaran: after like 11, my time, they’re off. And so and like mornings, I’m like booked. So I kind of like just wanted until that is like running effectively. I may just do that.
93 00:08:12.980 ⇒ 00:08:17.620 Uttam Kumaran: But I think it’s working. I think, like, I just want to spend more time with them. Actually.
94 00:08:18.600 ⇒ 00:08:19.310 Uttam Kumaran: as I can’t.
95 00:08:19.310 ⇒ 00:08:21.110 Nicolas Sucari: Yeah, I, because I I’ve been seeing it.
96 00:08:21.110 ⇒ 00:08:21.679 Uttam Kumaran: That’s it.
97 00:08:22.310 ⇒ 00:08:50.180 Nicolas Sucari: Yeah, I’ve been seeing a lot of work for of them, like Ann has been creating a lot of pages and a lot of illustrations and diagrams. So I think she’s doing the work. Maybe she needs kind of a clear roadmap so that once, when once he she finished something she knows what to continue with, because she’s kind of always waiting until what? Until we tell her what to do and to gather some feedback in order to continue.
98 00:08:50.180 ⇒ 00:08:57.030 Nicolas Sucari: But I think we need to give her like a clear roadmap. So if you finish this task, go with the next one, go with the next one, and don’t stop
99 00:08:57.512 ⇒ 00:09:03.430 Nicolas Sucari: because I think now she’s kind of waiting for us to move forward.
100 00:09:03.815 ⇒ 00:09:17.680 Nicolas Sucari: I I tried she showed me all of the designs. I gave him some feedback. But yeah, I think we need to give her some more things so that she can continue when when she’s like waiting for feedback or anything.
101 00:09:18.640 ⇒ 00:09:19.300 Uttam Kumaran: Okay.
102 00:09:20.330 ⇒ 00:09:27.779 Nicolas Sucari: And then with with Ryan, yeah, I’ve been talking a lot. I think we we created a new blog post last week.
103 00:09:28.266 ⇒ 00:09:30.830 Nicolas Sucari: So I think that went went fine.
104 00:09:31.163 ⇒ 00:09:39.970 Nicolas Sucari: And yeah. And and we started preparing the new one for this week. So we should have some news tomorrow morning with in the meeting with Brian. And then.
105 00:09:40.427 ⇒ 00:09:48.529 Nicolas Sucari: sorry not Brian. Brian and Ann, and yeah, Jp. Has not been joining the meetings, but he’s been doing the work in workflow. So
106 00:09:48.650 ⇒ 00:09:49.889 Nicolas Sucari: I think that’s fine.
107 00:09:50.070 ⇒ 00:09:56.500 Uttam Kumaran: That’s fine. Yeah, yeah. I think for Ann, I just wanna yeah. I wanna give her. I wanna give her
108 00:09:56.520 ⇒ 00:09:58.390 Uttam Kumaran: like design ownership.
109 00:09:58.530 ⇒ 00:10:06.459 Uttam Kumaran: Right? Like, I. I want her to look at the whole site and start proposing changes to make. Because
110 00:10:06.500 ⇒ 00:10:12.239 Uttam Kumaran: I think me and you are gonna have like this looks ugly, but we’re not gonna have what the solution is.
111 00:10:12.400 ⇒ 00:10:19.389 Uttam Kumaran: And I want her to turn into. This looks ugly, right? Because the the whole game is
112 00:10:19.760 ⇒ 00:10:31.179 Uttam Kumaran: giving people the decision, making power right? And so that takes some time and confidence on her end. And she’s kind of junior. So I want to give her that ownership.
113 00:10:31.540 ⇒ 00:10:32.030 Uttam Kumaran: and I.
114 00:10:32.030 ⇒ 00:10:32.629 Nicolas Sucari: Yeah, exactly.
115 00:10:32.630 ⇒ 00:10:40.130 Uttam Kumaran: Time to also to like set up meetings. For example, if she wants to go look at competitive websites put together these different things.
116 00:10:40.436 ⇒ 00:10:47.100 Uttam Kumaran: But there is still a lot to do that I’m gonna ask for help on. But, for example, like I would love for her to work
117 00:10:47.270 ⇒ 00:10:50.689 Uttam Kumaran: with Ryan directly, and they are working directly and stuff.
118 00:10:50.760 ⇒ 00:11:01.339 Uttam Kumaran: And then as soon as we have someone on the sales side who can be like, Hey, I need these documents, or I need these presentations. They can work directly with Anne. So let’s see, it’s just gonna take more time
119 00:11:01.530 ⇒ 00:11:06.619 Uttam Kumaran: with me spending with her, and just kind of helping her kind of like navigate up a little bit.
120 00:11:06.650 ⇒ 00:11:09.549 Uttam Kumaran: But that’s fine, I think. Stuff there is going really. Well.
121 00:11:10.750 ⇒ 00:11:13.450 Uttam Kumaran: I’m actually very excited like that’s.
122 00:11:14.280 ⇒ 00:11:15.190 Nicolas Sucari: Yeah.
123 00:11:15.190 ⇒ 00:11:15.890 Uttam Kumaran: Finally going to.
124 00:11:15.890 ⇒ 00:11:26.370 Nicolas Sucari: Yeah. And and we have, like the schedule. And we are, yeah, sending live blog posts every week. We are creating content. We are publishing in all of the
125 00:11:26.440 ⇒ 00:11:30.439 Nicolas Sucari: social media platforms. So yeah, I think it’s going so.
126 00:11:31.290 ⇒ 00:11:31.920 Uttam Kumaran: Yeah.
127 00:11:34.190 ⇒ 00:11:37.506 Uttam Kumaran: the other stuff. So let’s talk about
128 00:11:38.800 ⇒ 00:11:41.049 Nicolas Sucari: Think pool parties are kind of more
129 00:11:41.796 ⇒ 00:11:45.360 Nicolas Sucari: yeah, where it will require more work. Now for us.
130 00:11:45.680 ⇒ 00:11:49.140 Uttam Kumaran: Yeah, let’s talk about the let’s close out the stuff for
131 00:11:49.200 ⇒ 00:11:51.890 Uttam Kumaran: like mobility, where? So I just sent
132 00:11:52.230 ⇒ 00:11:53.079 Uttam Kumaran: in.
133 00:11:54.780 ⇒ 00:11:56.729 Uttam Kumaran: I just sent in the.
134 00:11:57.060 ⇒ 00:11:58.030 Nicolas Sucari: Science, real.
135 00:11:58.180 ⇒ 00:11:59.550 Uttam Kumaran: Real channel.
136 00:11:59.550 ⇒ 00:11:59.940 Nicolas Sucari: Yeah.
137 00:12:00.339 ⇒ 00:12:08.740 Uttam Kumaran: Some feedback from Sid one I kind of like I kind of knew that there was going to be some hiccups, so Sid is the head of sales there.
138 00:12:08.890 ⇒ 00:12:15.049 Uttam Kumaran: So not really technical, but also kind of like a Ben.
139 00:12:15.240 ⇒ 00:12:19.609 Uttam Kumaran: probably character where he’s like, really want to move super fast.
140 00:12:19.910 ⇒ 00:12:20.870 Uttam Kumaran: Okay.
141 00:12:21.570 ⇒ 00:12:26.390 Uttam Kumaran: it seems like A, we we had until about a Wednesday where he.
142 00:12:26.410 ⇒ 00:12:28.859 Uttam Kumaran: you know, was basically able to
143 00:12:29.150 ⇒ 00:12:35.350 Uttam Kumaran: get all the data into S. 3. And then that’s when we started working like that’s when we finally got stuff
144 00:12:35.390 ⇒ 00:12:41.000 Uttam Kumaran: there. I think the biggest thing is they had to follow up with us sometimes for
145 00:12:41.070 ⇒ 00:12:42.270 Uttam Kumaran: for
146 00:12:43.700 ⇒ 00:12:45.690 Uttam Kumaran: like, hey? What’s the status?
147 00:12:46.214 ⇒ 00:12:50.459 Uttam Kumaran: I think also like once it was done on Friday.
148 00:12:50.700 ⇒ 00:12:57.559 Uttam Kumaran: I think Ryan just said, Hey, it’s done. But I think they wanted something more like, heavier, like, maybe a meeting or something
149 00:12:57.580 ⇒ 00:13:00.159 Uttam Kumaran: basically to do like a final
150 00:13:00.350 ⇒ 00:13:01.370 Uttam Kumaran: handoff.
151 00:13:01.600 ⇒ 00:13:12.180 Uttam Kumaran: I think that’s something that I’m gonna see, I’m gonna try and talk to him later this week, and maybe if he’s okay, I’ll I’ll add you there because I want you to kind of
152 00:13:12.570 ⇒ 00:13:26.629 Uttam Kumaran: meet him and and get some feedback as well. But maybe today we can work on like a little bit of a feedback, Doc, from our side, and like kind of wrap it up, and we can use the doc they already sent. But just put everything in there. Our process. How long it took?
153 00:13:27.182 ⇒ 00:13:28.150 Uttam Kumaran: Everything like that?
154 00:13:29.405 ⇒ 00:13:30.259 Uttam Kumaran: You’re on mute.
155 00:13:32.990 ⇒ 00:13:41.969 Nicolas Sucari: Sorry I thought they were gonna go to the dashboard and like check for themselves. I mean, they own they own the product right.
156 00:13:41.970 ⇒ 00:13:44.250 Uttam Kumaran: So. No, I know I I.
157 00:13:44.250 ⇒ 00:13:45.389 Nicolas Sucari: Don’t like.
158 00:13:45.390 ⇒ 00:13:49.059 Uttam Kumaran: The thing. No, no, you’re I mean, like I read it. I read what he said, and I was like.
159 00:13:49.700 ⇒ 00:13:51.980 Uttam Kumaran: I mean, the the problem is like.
160 00:13:51.980 ⇒ 00:14:09.179 Nicolas Sucari: Like any analysis that we can do on their platform like they will know where to look right. I mean, it’s their product. That’s what I thought. That’s why I I asked Ryan just to like send the the dashboard that we created with all of the instruction they gave us. But yeah, I mean, we can create a document and
161 00:14:09.240 ⇒ 00:14:16.919 Nicolas Sucari: tell them more about our process and not about like, maybe what we’ve done because we followed exactly the instructions they gave us.
162 00:14:17.100 ⇒ 00:14:18.795 Uttam Kumaran: Yeah, no, I think.
163 00:14:19.680 ⇒ 00:14:23.149 Uttam Kumaran: yeah, I mean, look, I think this was an experiment for us, too.
164 00:14:23.594 ⇒ 00:14:34.820 Uttam Kumaran: Whenever we’re dealing with people on the business side, because they don’t have much technical context. The only thing that they can hold on to is like seeing the results.
165 00:14:34.930 ⇒ 00:14:36.180 Uttam Kumaran: Yes. So
166 00:14:36.440 ⇒ 00:14:42.190 Uttam Kumaran: first, st if you think about for the technical side, like we saw progress the whole time. But for him, maybe it was like.
167 00:14:42.280 ⇒ 00:14:44.300 Uttam Kumaran: Hey, I’m just kind of sitting, which is
168 00:14:44.490 ⇒ 00:14:47.659 Uttam Kumaran: fine. But this is a challenge we’re gonna have with every client. So that’s why
169 00:14:48.140 ⇒ 00:14:58.943 Uttam Kumaran: about it. It’s the biggest thing is like over sharing right? So I want us to get in the habit of like even small small things I want to share out right and like, this is where I think
170 00:15:00.410 ⇒ 00:15:16.600 Uttam Kumaran: the engineers are always going to be nervous to do this, because all of our engineers are typically work internally, meaning their stakeholders are like their boss or their own company. Communication doesn’t have, isn’t like make or break in our business.
171 00:15:16.650 ⇒ 00:15:20.300 Uttam Kumaran: Communication is almost just as important as like the execution.
172 00:15:20.390 ⇒ 00:15:21.470 Uttam Kumaran: And so
173 00:15:21.800 ⇒ 00:15:24.870 Uttam Kumaran: especially because we’re working directly with executives.
174 00:15:25.200 ⇒ 00:15:33.119 Uttam Kumaran: The they’re always gonna be like, where is this thing? Or if I’m not hearing anything, because that’s how I feel, too. So if I don’t hear anything.
175 00:15:33.120 ⇒ 00:15:33.970 Nicolas Sucari: Yeah, yeah.
176 00:15:34.210 ⇒ 00:15:42.019 Uttam Kumaran: I’m like what’s going on, even though there’s stuff going on. And so like, I don’t know what we need to do to systematically be like
177 00:15:42.690 ⇒ 00:15:45.379 Uttam Kumaran: every day we send an update or like
178 00:15:45.650 ⇒ 00:15:52.409 Uttam Kumaran: something. But we should think about a method. And again, I think, if we can’t rely on the engineers to do this. Then it’s gonna be
179 00:15:52.746 ⇒ 00:16:03.860 Uttam Kumaran: probably you on the project management side, and like who’s who’s involved on the Pm side? Because that cause. Even sending a thing which is like no updates will buy us more time.
180 00:16:03.860 ⇒ 00:16:04.450 Nicolas Sucari: Yeah, yeah, yeah.
181 00:16:04.970 ⇒ 00:16:06.250 Nicolas Sucari: I know, I know.
182 00:16:06.570 ⇒ 00:16:07.250 Uttam Kumaran: Think so.
183 00:16:07.440 ⇒ 00:16:34.198 Nicolas Sucari: Yeah, if we don’t give an update. But we share that we are working on the same stuff like, that’s the update. And that’s fine, and they will be okay with that. Yeah, I think I think it’s great. I think we need to set up, maybe with this specific project on real. I think my issue there is that I don’t really understood exactly what the click house part was. So I needed like a little bit more of input from pat
184 00:16:34.620 ⇒ 00:16:44.159 Nicolas Sucari: and it. It’s kind of difficult to get some time with him sometimes. But yeah, I mean, I I need to talk to product he kind of. I I need him to explain
185 00:16:44.400 ⇒ 00:16:53.885 Nicolas Sucari: how everything would of is doing works so that I can turn that technical stuff into kind of business.
186 00:16:54.600 ⇒ 00:17:11.460 Nicolas Sucari: yeah. Business voice in order to share with with seed, maybe. But yeah, that’s fine. I mean, I think it will take us a little bit more of time internally to to talk, or for me to talk with. The engineers, understand it, and then share those updates. But that’s totally fine.
187 00:17:11.920 ⇒ 00:17:14.110 Uttam Kumaran: Okay, yeah, I mean, that makes.
188 00:17:14.990 ⇒ 00:17:27.606 Nicolas Sucari: Because I I kind of understand now the snowflake and real stuff, how to how that process works. But when we introduced Click House to this part. I think I kind of messed up in my brain a little bit, but that’s fine.
189 00:17:28.440 ⇒ 00:17:35.929 Nicolas Sucari: yeah, I I thought I thought seed was more kind of in the technical in technical. Yeah team, too. So yeah, maybe it was
190 00:17:36.445 ⇒ 00:17:40.585 Nicolas Sucari: that misunderstanding for for me. But I think it’s fine. I mean
191 00:17:41.030 ⇒ 00:17:44.500 Nicolas Sucari: as as they are from real. I thought they know they knew exactly.
192 00:17:44.500 ⇒ 00:17:46.120 Uttam Kumaran: No, no, I I.
193 00:17:46.120 ⇒ 00:17:47.230 Nicolas Sucari: And this is why.
194 00:17:47.230 ⇒ 00:17:55.040 Uttam Kumaran: I I think we actually for for the details that I gave y’all. And then, for the time constraint, I think we did a great job.
195 00:17:55.320 ⇒ 00:17:55.930 Nicolas Sucari: Yeah, yeah.
196 00:17:55.930 ⇒ 00:17:58.790 Uttam Kumaran: On Thursday. Gonna find out like
197 00:17:58.910 ⇒ 00:18:00.040 Uttam Kumaran: one.
198 00:18:00.080 ⇒ 00:18:10.570 Uttam Kumaran: I quickly find out if we’re gonna continue doing this for them. Based on that message. I don’t know. But either way, it’s okay. And I don’t think it’s our fault, I think.
199 00:18:11.030 ⇒ 00:18:14.609 Uttam Kumaran: Look if like, if this is what we can do and
200 00:18:14.790 ⇒ 00:18:21.839 Uttam Kumaran: like we’re gonna continue to get better. But also I don’t know another partner that they could work with to get this sort of stuff done this quickly.
201 00:18:22.293 ⇒ 00:18:28.156 Uttam Kumaran: Right? We turn this around in like 2 days. So I’m gonna stand by like the work that we did.
202 00:18:28.450 ⇒ 00:18:29.230 Nicolas Sucari: Okay.
203 00:18:29.230 ⇒ 00:18:47.308 Uttam Kumaran: So on us internally, we always think about, how do we get better? Right? And so I think the biggest thing is, yeah, we think about like, how do we communicate something to the client? And I don’t know whether that need that should be every day or something. But we should think about like the frequency at which we communicate directly.
204 00:18:47.910 ⇒ 00:18:54.662 Uttam Kumaran: For example, like, it may seem like we’re getting a lot done when we talk in our internal Javi like
205 00:18:55.750 ⇒ 00:19:03.200 Uttam Kumaran: Channel. But if we never like, if you look, there’s not. There’s not been a single update in the client channel since Thursday.
206 00:19:04.010 ⇒ 00:19:04.790 Nicolas Sucari: Yeah, of course.
207 00:19:04.790 ⇒ 00:19:05.630 Uttam Kumaran: That’s a problem. That’s.
208 00:19:05.630 ⇒ 00:19:14.359 Nicolas Sucari: And and that’s because maybe we talk in threads. But we don’t like send the actual link of the dashboard that we finally created
209 00:19:14.370 ⇒ 00:19:34.789 Nicolas Sucari: to all of the channel in there. So yeah, maybe some things got lost there. Also for this client. I created the client page in notion last week. Because I was talking with Miguel about adding to the sales hub more information. That’s what we talked about adding the github
210 00:19:35.082 ⇒ 00:19:42.149 Nicolas Sucari: Pr. History, or I don’t know the comments that we are doing to the code. So then the cell has will will have, like the
211 00:19:42.260 ⇒ 00:19:58.390 Nicolas Sucari: the actual progress that we’re making for each of the clients. And we can ask those updates to that agent. And maybe we can use that to provide those updates and to share with the clients, and they can ask, Hey, what’s the status of these? And we can get an easy access? An easy answer.
212 00:19:58.740 ⇒ 00:20:12.120 Nicolas Sucari: I don’t know it was an idea that came up last week with when I was talking with Miguel, and I think it’s super useful, and it will help us like? Answer all of these questions, and also to give updates and understand status of things.
213 00:20:12.740 ⇒ 00:20:14.960 Uttam Kumaran: Yeah, I think the biggest thing is.
214 00:20:15.320 ⇒ 00:20:21.310 Uttam Kumaran: for the moment people are still going to be very interested to talk to a human being in a client service.
215 00:20:21.600 ⇒ 00:20:27.310 Uttam Kumaran: But the the way we get what the message to send is we should be using AI right? So, for example.
216 00:20:27.310 ⇒ 00:20:28.000 Nicolas Sucari: Yeah, exactly.
217 00:20:28.000 ⇒ 00:20:32.280 Uttam Kumaran: Hey? Like, I want to send an update to him on today about what happened last week.
218 00:20:32.980 ⇒ 00:20:34.660 Uttam Kumaran: Like, what should I write?
219 00:20:34.860 ⇒ 00:20:36.999 Uttam Kumaran: That should be really quick, right? And so that’s something
220 00:20:37.940 ⇒ 00:20:40.009 Uttam Kumaran: you can get sent in your slack
221 00:20:40.170 ⇒ 00:20:40.870 Uttam Kumaran: every day.
222 00:20:40.870 ⇒ 00:20:47.849 Nicolas Sucari: That’s how I thought@firstst then then we started talking about doing like a kind of product, and
223 00:20:47.910 ⇒ 00:20:51.940 Nicolas Sucari: serving that to the client, too, so that they can use it. But 1st I thought it like.
224 00:20:52.270 ⇒ 00:21:13.230 Nicolas Sucari: what’s what’s the tool that we can use to get all those updates, and that we actually know the progress that we’ve been doing during the week. And I think that’s kind of cool. And that’s why we talked about adding the Github history or pull requests, or I don’t know what we have of information there to have. But I think that’s fine. But yeah, I think we can share that with.
225 00:21:13.310 ⇒ 00:21:24.919 Nicolas Sucari: We’d we’d see it. And let’s go to the meeting and see what happens. I created a notion page, so we can add information there, if you want, and that, can we? We can use that notion page as a handoff for them if you want.
226 00:21:25.249 ⇒ 00:21:38.860 Nicolas Sucari: We can add the links. We can add some. I don’t know document with an analysis, with a conclusion of the data that we have or anything sharing our process, we can have diagrams, and we can share that with it. Maybe I think maybe that
227 00:21:39.070 ⇒ 00:21:41.810 Nicolas Sucari: he yeah, yeah, he would. He would like that.
228 00:21:42.520 ⇒ 00:21:43.130 Uttam Kumaran: Okay.
229 00:21:44.500 ⇒ 00:21:45.190 Uttam Kumaran: Cool.
230 00:21:45.190 ⇒ 00:21:45.980 Nicolas Sucari: Exactly.
231 00:21:46.685 ⇒ 00:21:50.534 Uttam Kumaran: So and then so that’s closed out there, I think.
232 00:21:52.110 ⇒ 00:21:55.709 Uttam Kumaran: I’m trying to think there’s any other stuff on the client side.
233 00:21:56.030 ⇒ 00:22:05.509 Nicolas Sucari: No, but via coco we need he he! They would listed your IP but I don’t know exactly what we need to do with that for the Ftp access?
234 00:22:07.300 ⇒ 00:22:18.070 Nicolas Sucari: so yeah, I’m kind of lost there, too. I think it’s a little bit technical for me. But if you can show me, or I don’t know like, what’s the next step after you got that voice listed.
235 00:22:19.610 ⇒ 00:22:23.289 Uttam Kumaran: Let me let me work on it today, and then I’ll send a little loom over of how to do it.
236 00:22:23.290 ⇒ 00:22:24.480 Nicolas Sucari: Excellent. Okay.
237 00:22:26.856 ⇒ 00:22:30.941 Uttam Kumaran: And yeah, let’s can you send this zoom to
238 00:22:31.760 ⇒ 00:22:32.370 Nicolas Sucari: Yeah.
239 00:22:32.590 ⇒ 00:22:33.500 Uttam Kumaran: To Ryan, and we can.
240 00:22:33.500 ⇒ 00:22:34.380 Nicolas Sucari: Ryan.
241 00:23:06.840 ⇒ 00:23:07.520 Nicolas Sucari: Yep.
242 00:23:09.740 ⇒ 00:23:10.650 Nicolas Sucari: hey, Ryan.
243 00:23:16.990 ⇒ 00:23:18.539 Nicolas Sucari: we can’t hear you. Oh.
244 00:23:27.630 ⇒ 00:23:29.400 Ryan Luke Daque: Hello! There! You go!
245 00:23:29.910 ⇒ 00:23:30.930 Nicolas Sucari: There we go. Yeah.
246 00:23:33.080 ⇒ 00:23:35.070 Ryan Luke Daque: Cool. Yeah, let’s
247 00:23:35.580 ⇒ 00:23:36.720 Ryan Luke Daque: do this.
248 00:23:37.420 ⇒ 00:23:39.314 Uttam Kumaran: Cool. So I just wanted to.
249 00:23:39.990 ⇒ 00:23:42.479 Uttam Kumaran: just walk through what they sent us and see
250 00:23:42.700 ⇒ 00:23:45.020 Uttam Kumaran: if we have any. Follow up questions.
251 00:23:47.915 ⇒ 00:23:50.600 Uttam Kumaran: Let me just pull up, I guess, like
252 00:23:50.830 ⇒ 00:23:55.813 Uttam Kumaran: Ryan when you looked at that. Do you have any questions for them about what they’re talking about? I’m just reading the
253 00:23:56.330 ⇒ 00:23:58.199 Uttam Kumaran: the spreadsheet right now.
254 00:23:59.370 ⇒ 00:24:00.570 Ryan Luke Daque: I’m
255 00:24:02.240 ⇒ 00:24:09.349 Ryan Luke Daque: at the moment. I don’t. But I am looking. I’m trying to look for the information that they are trying to
256 00:24:09.440 ⇒ 00:24:12.679 Ryan Luke Daque: that they they want like the picking, packing
257 00:24:14.380 ⇒ 00:24:15.820 Ryan Luke Daque: all the fees
258 00:24:16.290 ⇒ 00:24:17.949 Ryan Luke Daque: related to
259 00:24:18.640 ⇒ 00:24:19.840 Ryan Luke Daque: shipment.
260 00:24:20.360 ⇒ 00:24:26.079 Ryan Luke Daque: because that’s what they want, right? They want to break down the average picking, fee, packing fee, and and
261 00:24:26.650 ⇒ 00:24:27.799 Ryan Luke Daque: the other stuff.
262 00:24:28.140 ⇒ 00:24:28.780 Uttam Kumaran: Yeah.
263 00:24:28.780 ⇒ 00:24:29.560 Nicolas Sucari: Yeah, shipping.
264 00:24:31.510 ⇒ 00:24:33.335 Nicolas Sucari: My only concern. There is
265 00:24:33.740 ⇒ 00:24:37.177 Nicolas Sucari: all of the shipments from Unis
266 00:24:37.920 ⇒ 00:24:43.089 Nicolas Sucari: For the past weeks. We are not. Gonna see that in our, in real. So we don’t
267 00:24:43.490 ⇒ 00:24:45.329 Nicolas Sucari: we? We are not able to
268 00:24:45.800 ⇒ 00:24:52.849 Nicolas Sucari: create any dashboard in real or filter down any of the issue. And that dashboards that we have there because we’re gonna miss that data.
269 00:24:53.030 ⇒ 00:24:55.380 Nicolas Sucari: So I think, Ryan, we need to
270 00:24:55.600 ⇒ 00:24:59.769 Nicolas Sucari: like if we if we want to include all of these past weeks
271 00:24:59.790 ⇒ 00:25:03.790 Nicolas Sucari: of those shipments. We need to get them directly from
272 00:25:04.437 ⇒ 00:25:08.920 Nicolas Sucari: from Snowflake. I think, right where we have the latest docs
273 00:25:09.080 ⇒ 00:25:10.769 Nicolas Sucari: added. There, right.
274 00:25:11.580 ⇒ 00:25:13.010 Ryan Luke Daque: Were you Nissi? Mean?
275 00:25:13.410 ⇒ 00:25:14.489 Nicolas Sucari: Yeah for units
276 00:25:15.340 ⇒ 00:25:18.169 Nicolas Sucari: for the uni side of yeah, just just for Unis.
277 00:25:22.690 ⇒ 00:25:24.040 Nicolas Sucari: because the model.
278 00:25:24.220 ⇒ 00:25:39.580 Nicolas Sucari: the model that uses, I think the source like the we are getting by by email, the shipments unit shipments. So we, we have the data. But we can’t match that with the po number, so that we don’t. We can’t use that in real.
279 00:25:39.590 ⇒ 00:25:46.310 Nicolas Sucari: So maybe we have that information in Snowflake. But we are not showing it in real. That’s why, I don’t think we can use real
280 00:25:46.480 ⇒ 00:25:48.750 Nicolas Sucari: to gather those shipments.
281 00:25:48.920 ⇒ 00:25:51.670 Uttam Kumaran: Yeah, I think we’re gonna have to do this in excel. Probably.
282 00:25:51.670 ⇒ 00:25:52.400 Nicolas Sucari: Yeah.
283 00:25:52.890 ⇒ 00:25:53.710 Nicolas Sucari: exactly.
284 00:25:54.330 ⇒ 00:25:56.130 Uttam Kumaran: So it looks like we. We have.
285 00:25:56.130 ⇒ 00:25:56.609 Ryan Luke Daque: Because we.
286 00:25:56.610 ⇒ 00:25:59.459 Uttam Kumaran: The order data, and they have the
287 00:25:59.560 ⇒ 00:26:01.949 Uttam Kumaran: like fees associated with every order.
288 00:26:03.240 ⇒ 00:26:04.180 Uttam Kumaran: Right.
289 00:26:05.400 ⇒ 00:26:10.809 Ryan Luke Daque: That’s I think that’s where I’m a bit confused, because they did not send any like
290 00:26:11.130 ⇒ 00:26:15.260 Ryan Luke Daque: fees or something, and I’m looking at like Eunice, for example, there’s no
291 00:26:15.990 ⇒ 00:26:18.650 Ryan Luke Daque: fees here like there’s no fees breakdown.
292 00:26:19.200 ⇒ 00:26:21.460 Nicolas Sucari: We don’t have that in the report that we get right.
293 00:26:21.460 ⇒ 00:26:27.559 Ryan Luke Daque: Yeah, even in in Primus, even in the raw data in Primus. I was just looking at it. I don’t see any
294 00:26:27.960 ⇒ 00:26:32.550 Ryan Luke Daque: breakdown on the fees as well, and I think that’s what they want us to.
295 00:26:32.960 ⇒ 00:26:34.250 Ryan Luke Daque: A give
296 00:26:35.870 ⇒ 00:26:36.700 Ryan Luke Daque: right
297 00:26:37.200 ⇒ 00:26:38.587 Ryan Luke Daque: like the average
298 00:26:40.450 ⇒ 00:26:41.730 Ryan Luke Daque: cost.
299 00:26:45.380 ⇒ 00:26:47.770 Uttam Kumaran: Let me just share this, Doc.
300 00:27:50.040 ⇒ 00:27:54.389 Uttam Kumaran: Okay, I just sent a little bit of a I just sent a doc, and I’m just kind of working through
301 00:27:55.840 ⇒ 00:27:57.220 Uttam Kumaran: this.
302 00:29:06.690 ⇒ 00:29:09.061 Uttam Kumaran: And I didn’t just put all the
303 00:31:06.710 ⇒ 00:31:09.510 Uttam Kumaran: The ups stuff is gonna take us a while.
304 00:31:10.000 ⇒ 00:31:13.089 Uttam Kumaran: It’s not gonna be easy. So I’m just gonna call that out.
305 00:31:19.900 ⇒ 00:31:24.660 Nicolas Sucari: Is there a timeframe that Ben wants to calculate all of these.
306 00:31:25.210 ⇒ 00:31:27.249 Uttam Kumaran: Yeah, they want something today.
307 00:31:28.350 ⇒ 00:31:29.872 Nicolas Sucari: Oh, no. Yeah.
308 00:31:31.030 ⇒ 00:31:31.880 Nicolas Sucari: Data from.
309 00:31:33.190 ⇒ 00:31:34.758 Uttam Kumaran: Yeah, he just said,
310 00:31:40.010 ⇒ 00:31:41.829 Nicolas Sucari: Trailing 12 month. Average.
311 00:32:26.700 ⇒ 00:32:28.929 Uttam Kumaran: Okay, I just worked some of this out.
312 00:32:29.756 ⇒ 00:32:32.689 Uttam Kumaran: In chat. Gpt, so let me just share
313 00:32:33.720 ⇒ 00:32:35.629 Uttam Kumaran: what its suggestions were.
314 00:34:27.710 ⇒ 00:34:31.099 Ryan Luke Daque: Thing is, I don’t think we have the pick, pack, and
315 00:34:31.310 ⇒ 00:34:32.360 Ryan Luke Daque: ship
316 00:34:33.389 ⇒ 00:34:35.020 Ryan Luke Daque: details, though.
317 00:34:38.040 ⇒ 00:34:40.638 Ryan Luke Daque: So for you. And this, for instance.
318 00:34:41.010 ⇒ 00:34:44.610 Uttam Kumaran: So it’s pick, pack, and ship is free for us, I’m pretty sure.
319 00:34:44.679 ⇒ 00:34:47.790 Uttam Kumaran: But let’s note down some of these questions that we have here
320 00:34:48.330 ⇒ 00:34:52.465 Uttam Kumaran: at the let’s just note, note it down at the top. Here.
321 00:34:55.620 ⇒ 00:34:57.860 Uttam Kumaran: I can. We can send this to Ben.
322 00:37:00.500 ⇒ 00:37:02.919 Uttam Kumaran: So the average pick pack ship.
323 00:37:15.670 ⇒ 00:37:19.900 Uttam Kumaran: So yeah, I guess I want to know, like, what is what goes into that average pick, pack
324 00:37:21.530 ⇒ 00:37:23.070 Uttam Kumaran: ship calculation.
325 00:37:24.750 ⇒ 00:37:27.089 Nicolas Sucari: In total. I mean the cost
326 00:37:27.750 ⇒ 00:37:28.870 Nicolas Sucari: well, because look.
327 00:37:28.870 ⇒ 00:37:32.410 Uttam Kumaran: The spreadsheet. There’s all these costs on the top, like, what?
328 00:37:33.140 ⇒ 00:37:34.959 Uttam Kumaran: What’s the actual equation.
329 00:37:36.930 ⇒ 00:37:38.970 Nicolas Sucari: Wait. You’re looking at
330 00:37:39.150 ⇒ 00:37:42.120 Nicolas Sucari: the one that Chuck sent.
331 00:37:42.660 ⇒ 00:37:43.035 Uttam Kumaran: Yeah.
332 00:37:47.820 ⇒ 00:37:49.510 Nicolas Sucari: So I I think, like.
333 00:37:51.820 ⇒ 00:37:54.149 Nicolas Sucari: yeah, the 1st ones are kind of
334 00:37:55.160 ⇒ 00:37:57.119 Nicolas Sucari: like fixed cost. Right?
335 00:38:00.030 ⇒ 00:38:02.520 Uttam Kumaran: Yeah, but those are per container.
336 00:38:04.020 ⇒ 00:38:05.779 Nicolas Sucari: Yeah, I think.
337 00:38:05.780 ⇒ 00:38:07.680 Uttam Kumaran: Shipping cost for every order.
338 00:38:07.810 ⇒ 00:38:09.289 Uttam Kumaran: and then there’s palette.
339 00:40:01.180 ⇒ 00:40:02.860 Uttam Kumaran: And let’s see what he says.
340 00:41:56.320 ⇒ 00:41:59.372 Uttam Kumaran: Okay, I mean, it looks like she’s in the dock. But.
341 00:42:18.590 ⇒ 00:42:21.670 Nicolas Sucari: What’s the the end? Like?
342 00:42:21.920 ⇒ 00:42:27.500 Nicolas Sucari: The end goal of this is trying to understand. If Unis is being more expensive than what
343 00:42:27.760 ⇒ 00:42:28.630 Nicolas Sucari: day
344 00:42:28.800 ⇒ 00:42:30.480 Nicolas Sucari: actually have
345 00:42:32.690 ⇒ 00:42:36.959 Nicolas Sucari: I like, if it is worth to use units for shipments
346 00:42:37.120 ⇒ 00:42:40.250 Nicolas Sucari: from other locations other than
347 00:42:40.540 ⇒ 00:42:42.159 Nicolas Sucari: send everything from Yafank.
348 00:42:42.880 ⇒ 00:42:44.549 Uttam Kumaran: Well, what what do you mean?
349 00:42:45.910 ⇒ 00:42:48.650 Nicolas Sucari: Like, what is Ben trying to understand with this?
350 00:42:48.890 ⇒ 00:42:49.939 Nicolas Sucari: I think he.
351 00:42:49.940 ⇒ 00:42:55.859 Uttam Kumaran: Trying to share like we got some cost reductions. Yeah.
352 00:42:59.010 ⇒ 00:42:59.700 Nicolas Sucari: Okay.
353 00:43:55.580 ⇒ 00:43:55.930 Uttam Kumaran: Kidding.
354 00:47:17.540 ⇒ 00:47:20.919 Nicolas Sucari: I have a drop, I’ll come back. What time? In 15 min for the
355 00:47:21.660 ⇒ 00:47:22.690 Nicolas Sucari: sorry go for one.
356 00:47:22.870 ⇒ 00:47:26.889 Uttam Kumaran: Yeah, let me. Let’s just keep chatting in slack. I’ll call you guys if we get
357 00:47:27.520 ⇒ 00:47:28.940 Uttam Kumaran: cool. Thanks.