Meeting Title: Nicolas-Sucari’s-Zoom-Meeting Date: 2024-08-07 Meeting participants: Robert Tseng, Nicolas Sucari
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1 00:03:24.300 ⇒ 00:03:25.170 Nicolas Sucari: Okay. Robert.
2 00:03:25.550 ⇒ 00:03:26.460 Robert Tseng: And you got.
3 00:03:27.160 ⇒ 00:03:28.119 Nicolas Sucari: How are you?
4 00:03:29.132 ⇒ 00:03:31.179 Robert Tseng: Busy. So let’s just jump into it.
5 00:03:31.880 ⇒ 00:03:43.890 Nicolas Sucari: Yeah, okay, I don’t wanna take a lot of time. I just wanna review how we’re doing on things. I know. I just read your comment on this index task. I’m gonna try to talk with the time to see
6 00:03:44.244 ⇒ 00:04:09.399 Nicolas Sucari: if he can get that information into one of the columns there. And yeah, get the custom fields that you were looking for. If Nick wasn’t able to get that so because he’s off this week, I’m gonna try to tackle down the task with someone else. On the Hubspot stuff on the other ticket, I think. He left everything down. Let me know if we need something different.
7 00:04:09.510 ⇒ 00:04:10.270 Nicolas Sucari: 2.
8 00:04:11.860 ⇒ 00:04:13.731 Robert Tseng: On the other stuff.
9 00:04:14.840 ⇒ 00:04:25.459 Robert Tseng: yeah, I think. Well, it seems like for both Zendesk and Hubspot all, all Nick did was he just pulled in raw tables, and he put it into the mart. So I don’t really know like.
10 00:04:25.460 ⇒ 00:04:26.310 Nicolas Sucari: Okay.
11 00:04:26.310 ⇒ 00:04:27.939 Robert Tseng: Than what I asked, but like
12 00:04:27.950 ⇒ 00:04:30.829 Robert Tseng: there were no transformations that were actually done. So
13 00:04:30.900 ⇒ 00:04:38.590 Robert Tseng: I feel like he just moved it from one folder to another. So I think I’m just confused, like, what like, what did he like? Actually like? What was he actually trying to do?
14 00:04:39.105 ⇒ 00:04:46.819 Robert Tseng: So that’s why I went. And I like, wrote out Zendesk. Query. Just to like, give them an idea of like, how do you actually build this out?
15 00:04:48.310 ⇒ 00:05:01.334 Robert Tseng: yeah, I mean, I I think there’s ways to optimize my query. But like I I think that’s that’s like, that’s the level like that. I wanted that value of like custom status to ticket status, to be in the
16 00:05:01.800 ⇒ 00:05:05.590 Robert Tseng: in in their like enriched table, or whatever
17 00:05:06.360 ⇒ 00:05:07.340 Robert Tseng: so.
18 00:05:08.940 ⇒ 00:05:09.660 Nicolas Sucari: Okay.
19 00:05:10.240 ⇒ 00:05:11.580 Nicolas Sucari: Okay. Yeah. Okay.
20 00:05:12.010 ⇒ 00:05:16.770 Robert Tseng: I I understand there’s some like nuances to it that like maybe he just didn’t catch. But like.
21 00:05:17.130 ⇒ 00:05:31.680 Robert Tseng: I don’t know like I I just today, I just sat through and like, I tried to build all the queries myself for the things that I’m asking for, and I just hopefully like he can just take that, and he can put it into his or whatever you do what he wants with it.
22 00:05:31.850 ⇒ 00:05:32.870 Robert Tseng: Okay?
23 00:05:33.260 ⇒ 00:05:40.200 Robert Tseng: But yeah, I think I’m I’m writing a new issue for, like another like report reporting table, it’s like an active
24 00:05:40.440 ⇒ 00:05:49.200 Robert Tseng: customers table. So it’s kind of like the Stella customer snapshot. But it’s like the Sfab customer snapshot.
25 00:05:50.470 ⇒ 00:05:53.989 Robert Tseng: So I’m gonna like, drop in some.
26 00:05:55.000 ⇒ 00:06:04.745 Robert Tseng: Yeah, I mean, I I’ve been building out this query and they’re gonna put out some requirements there. So we’re basically just pushing out a version of the of the Stella
27 00:06:05.370 ⇒ 00:06:23.029 Robert Tseng: we’re basically making the S Fab version of the Stella customer. Snapshot like that table was great. And now S. Fab wants it. So I think those are like the 2 things seem like Stella. Work just got paused. Client was just like, Drop everything. Just do. Just do, S. Fab. So that’s what I’m doing.
28 00:06:25.490 ⇒ 00:06:36.040 Robert Tseng: okay, like we’re just blocked on the other things because they don’t want to move forward on anything else until we we build some more on that. Yeah, until we do more work on the Svap side.
29 00:06:36.600 ⇒ 00:06:43.700 Nicolas Sucari: Okay, okay, perfect. And one more thing that I want to ask you is about that presentation that you
30 00:06:44.114 ⇒ 00:07:05.500 Nicolas Sucari: give to them a couple of weeks. I think it was like 2 weeks ago, or something like that, that you told us that the learning and development team that they were trying to start working on something on in product trainings or something like that. And the Finance and accounting team. Also, they were like exploring something and trying to
31 00:07:05.810 ⇒ 00:07:20.350 Nicolas Sucari: get some work. I’m I’m just wondering if we can help you on anything on creating these proposals that Ozamon, so that we can try to get something else on on those teams with Stella. What do you think.
32 00:07:20.350 ⇒ 00:07:23.010 Robert Tseng: Yeah, I mean those like, I say, we got
33 00:07:23.100 ⇒ 00:07:26.570 Robert Tseng: just got blocked because all of a sudden, like as Fab
34 00:07:26.580 ⇒ 00:07:31.570 Robert Tseng: just came back out of nowhere and was like, this is the biggest biggest priority again. So
35 00:07:33.890 ⇒ 00:07:44.889 Robert Tseng: I can share some of the info that I got from the teams, and if you want. If you need to set up more calls with the teams to scope out requirements, then I can put you in those calls. But
36 00:07:45.395 ⇒ 00:07:46.850 Robert Tseng: I think that’s
37 00:07:47.700 ⇒ 00:07:55.470 Robert Tseng: like, yeah, I think my my directive is like, just build S. Fab until they’re yeah. What? What? I guess?
38 00:07:55.600 ⇒ 00:08:00.060 Robert Tseng: Yeah, just just build just build tables for Svap. And then and like, that’s
39 00:08:00.320 ⇒ 00:08:01.020 Robert Tseng: that’s it.
40 00:08:01.020 ⇒ 00:08:27.279 Nicolas Sucari: Yeah, yeah, I I mean, I that’s totally all. I I understand that I know that you were just asked to work on as far on that tables. But if you’re looking for like a broader opportunity on those teams, and you want us to participate and yeah us in that one in that conversations, or just to get the discussion started on, if they will like to have something else worked on, or if we can help on anything.
41 00:08:27.550 ⇒ 00:08:39.450 Nicolas Sucari: Let me know. Probably if you can share that the knowledge that you have of those teams, it will be super useful, and we can try to get a meeting with them and see if they have some requests, and probably extend our
42 00:08:39.610 ⇒ 00:08:44.030 Nicolas Sucari: amount of hours that we can be spending here with this client.
43 00:08:44.847 ⇒ 00:09:05.420 Robert Tseng: Sure. I mean, I think there’s a there’s. There’s 2 people I’ll put you in contact with. I’m just gonna grab time on their calendar and try to add you, I know you’re on East Eastern time. Yeah, if it doesn’t work out, then reschedule. But yeah, I mean. That’s that’s all I can really do. Like I I have notes I’ve met with the head of finance. I’ve met with the head of learning and development.
44 00:09:05.420 ⇒ 00:09:26.969 Robert Tseng: They’ve told me the data sources they want to have like reporting on like I’ve done some preliminary discovery work with them. And then it just got hot, and so, like I I do. I was just not able to push it forward more. So if you want to go back re-engage and keep pushing there, that’s fine. I’ll just like hand off some of the info, and then you can get on with it.
45 00:09:26.970 ⇒ 00:09:27.700 Nicolas Sucari: Yeah.
46 00:09:28.110 ⇒ 00:09:35.390 Nicolas Sucari: perfect. Yeah, that will be great. So that we can start yeah, getting in. Touch a little bit more with them and see if something else comes up.
47 00:09:35.440 ⇒ 00:09:36.650 Nicolas Sucari: Yeah, okay. Great.
48 00:09:36.730 ⇒ 00:09:52.036 Nicolas Sucari: perfect. Robert. Yeah, I’m gonna try. Keep up. Keep up with all of the tasks that we have there. If you have anything that you want us to be urgent, let me know, and I’ll try to make someone hop on that one. Nick is. Gonna be back on Monday, I think. So. Yeah,
49 00:09:52.310 ⇒ 00:09:55.339 Robert Tseng: Yeah, I I mean, I really don’t. It’s just
50 00:09:55.390 ⇒ 00:10:00.630 Robert Tseng: I. I don’t like it. When the client goes to me and is like, this is urgent. It’s it’s really not urgent.
51 00:10:00.630 ⇒ 00:10:01.350 Nicolas Sucari: I know that.
52 00:10:01.350 ⇒ 00:10:02.100 Robert Tseng: Stan
53 00:10:02.838 ⇒ 00:10:15.749 Robert Tseng: so I mean I anyway. I’m just, you know, priorities shift whenever they tell me they they do so even it does feel like we were getting some momentum like the Stella work. I’m happy with.
54 00:10:15.750 ⇒ 00:10:16.420 Nicolas Sucari: Yeah.
55 00:10:16.420 ⇒ 00:10:20.400 Robert Tseng: Now we’re not able to finish it because they want to reprioritize Sfab.
56 00:10:20.580 ⇒ 00:10:22.849 Robert Tseng: So I think that’s just kind of.
57 00:10:22.850 ⇒ 00:10:23.570 Nicolas Sucari: Students.
58 00:10:23.570 ⇒ 00:10:24.179 Robert Tseng: Dealing with that.
59 00:10:24.180 ⇒ 00:10:37.289 Nicolas Sucari: Do you do? You have, like a little bit more broad roadmap on like the things that they are asking, and what is like what we said on pause, probably a couple of weeks ago, what we are working now, and that kind of stuff.
60 00:10:38.110 ⇒ 00:10:42.390 Robert Tseng: Yeah, well, I mean the doc. There’s a Google Doc that we use.
61 00:10:42.440 ⇒ 00:11:01.329 Robert Tseng: that I don’t really think they they look at it. I think they really just whatever they want. They just say it, and that’s becomes the priority. So it’s really hard to get them organized. I I mean on the on the Stella side. I like that team. I feel good with them. Sabrina’s a great stakeholder. She gives me like, yeah.
62 00:11:01.330 ⇒ 00:11:01.930 Nicolas Sucari: Okay, I.
63 00:11:01.930 ⇒ 00:11:15.979 Robert Tseng: With the divine requirements. The S. 5 size is a mess, but they are the parent company of this of Stella, so whenever they like want something. It just ends up being the bigger priority, and they don’t really give me insight into what
64 00:11:16.080 ⇒ 00:11:19.749 Robert Tseng: they’re thinking more than like a week in advance. So.
65 00:11:19.750 ⇒ 00:11:20.460 Nicolas Sucari: Okay.
66 00:11:21.010 ⇒ 00:11:24.710 Robert Tseng: I don’t know, man, I I feel like I I have talked to them every week.
67 00:11:24.710 ⇒ 00:11:25.610 Nicolas Sucari: I know, I know.
68 00:11:25.610 ⇒ 00:11:27.200 Robert Tseng: I’m like what’s coming.
69 00:11:27.290 ⇒ 00:11:31.460 Robert Tseng: and it just never seems to line up with what actually is coming. So.
70 00:11:31.880 ⇒ 00:11:32.510 Nicolas Sucari: Okay.
71 00:11:32.650 ⇒ 00:11:45.069 Nicolas Sucari: yeah, okay, okay, I get you. Okay, yeah, if you need any help on trying to change anything of the process. Or, yeah, if you want to get me involved on something, let me know I’m I’m able to do it. Okay.
72 00:11:45.680 ⇒ 00:11:52.850 Robert Tseng: Yeah, I you know, I think I might try to bring you into the weekly calls that I have with them, with
73 00:11:53.613 ⇒ 00:11:54.580 Robert Tseng: and then.
74 00:11:55.110 ⇒ 00:11:59.778 Robert Tseng: yeah, like, maybe I could use your help on trying to get them more organized.
75 00:12:00.120 ⇒ 00:12:04.740 Robert Tseng: yeah. So I think that’s something that I could try to add you to, as well.
76 00:12:05.400 ⇒ 00:12:06.560 Nicolas Sucari: Yeah, yeah, sure.
77 00:12:06.560 ⇒ 00:12:09.459 Robert Tseng: Do you have you have a Stella email? Or do I need to get you one.
78 00:12:09.990 ⇒ 00:12:11.689 Nicolas Sucari: I don’t have. Yeah.
79 00:12:11.690 ⇒ 00:12:12.490 Robert Tseng: Mass.
80 00:12:12.940 ⇒ 00:12:17.300 Robert Tseng: I don’t even know how long that would take for me to get you another one. Okay? Well.
81 00:12:17.300 ⇒ 00:12:22.740 Nicolas Sucari: Can I use the I don’t know. Okay, like, don’t we have a generic one on
82 00:12:23.180 ⇒ 00:12:23.910 Nicolas Sucari: no.
83 00:12:24.510 ⇒ 00:12:25.749 Robert Tseng: Only we do.
84 00:12:26.360 ⇒ 00:12:27.220 Nicolas Sucari: No, no.
85 00:12:27.220 ⇒ 00:12:31.070 Robert Tseng: I’m just gonna add your Brainforge email until somebody says something
86 00:12:31.170 ⇒ 00:12:39.649 Robert Tseng: about it. Whatever. I’d rather not go through. It took like 2 weeks to get Nick and utom like emails.
87 00:12:39.670 ⇒ 00:12:42.170 Robert Tseng: So I I would rather not. So.
88 00:12:42.750 ⇒ 00:12:44.809 Nicolas Sucari: Okay. Okay. Yeah.
89 00:12:44.810 ⇒ 00:12:45.400 Robert Tseng: Alright!
90 00:12:45.400 ⇒ 00:12:50.329 Nicolas Sucari: Perfect. Thank you, Robert, for your time. Let me know if you need anything else. Okay.
91 00:12:50.330 ⇒ 00:12:55.659 Robert Tseng: Yeah, I’m gonna update some issues right now and then. Yeah, we’ll just keep going. Thanks, Nico.
92 00:12:55.660 ⇒ 00:12:57.800 Nicolas Sucari: Perfect. Thank you. Bye, bye.