Meeting Title: Uttam <> Robert—Sales-Weekly Date: 2024-07-24 Meeting participants: Robert Tseng, Uttam Kumaran
WEBVTT
1 00:01:48.260 ⇒ 00:01:49.040 Uttam Kumaran: Hey?
2 00:01:54.430 ⇒ 00:01:58.610 Uttam Kumaran: Can you hear me? Sorry. I don’t know my audio. Okay, I can hear you. Yeah.
3 00:02:01.510 ⇒ 00:02:02.480 Uttam Kumaran: How’s it going.
4 00:02:03.350 ⇒ 00:02:04.260 Robert Tseng: Pretty good.
5 00:02:04.700 ⇒ 00:02:07.590 Robert Tseng: How was your time in New York? Rest of your time?
6 00:02:07.960 ⇒ 00:02:09.440 Uttam Kumaran: It was good. Yeah.
7 00:02:09.965 ⇒ 00:02:11.889 Uttam Kumaran: Friday got like dinner with
8 00:02:12.448 ⇒ 00:02:15.552 Uttam Kumaran: Clinton and Pat and a couple of people.
9 00:02:16.110 ⇒ 00:02:18.960 Uttam Kumaran: yeah. Rest of the time was really good. How was the wedding.
10 00:02:20.080 ⇒ 00:02:24.479 Robert Tseng: It’s fun. But yeah, I’m retiring. We drove down to DC. And
11 00:02:24.720 ⇒ 00:02:35.750 Robert Tseng: came back late Friday Sunday evening. So but it was good a good reunion with a lot of my college buddies that were also came to the east coast to go to this wedding.
12 00:02:36.000 ⇒ 00:02:36.840 Robert Tseng: that.
13 00:02:37.800 ⇒ 00:02:42.382 Uttam Kumaran: Yeah. Otherwise, last week was good. This week has been pretty good so far.
14 00:02:42.850 ⇒ 00:02:49.290 Uttam Kumaran: I know you’re talking back and forth with like nick on stuff. Yeah, it’s probably best. You just hop on the phone. You could probably make some quick changes
15 00:02:49.460 ⇒ 00:02:51.106 Uttam Kumaran: for whatever you need.
16 00:02:51.930 ⇒ 00:02:56.289 Robert Tseng: We’re we’re almost there. I think it’s yeah. I just sometimes I just feel like.
17 00:02:56.670 ⇒ 00:02:59.335 Robert Tseng: I mean, I don’t know. Maybe it’s cause I’m not an engineer, but
18 00:02:59.820 ⇒ 00:03:05.850 Robert Tseng: just like, get issues like, sometimes you lose contacts like across issues. You view them as separate things like.
19 00:03:06.226 ⇒ 00:03:09.420 Robert Tseng: yeah. So I was. I was just hoping that we could just
20 00:03:09.480 ⇒ 00:03:11.140 Robert Tseng: talk through it like I feel like.
21 00:03:11.140 ⇒ 00:03:12.130 Uttam Kumaran: Think there’s like.
22 00:03:12.380 ⇒ 00:03:17.269 Uttam Kumaran: Yeah, I think there’s like you do like a big push. And then there’s usually like one or 2 small tweaks that
23 00:03:17.400 ⇒ 00:03:24.767 Uttam Kumaran: I usually, I’m like, let’s just chat for like 30 min. And like, knock the rest out. Basically kind of the way it goes. So yeah.
24 00:03:25.040 ⇒ 00:03:26.549 Robert Tseng: But I’m not the only.
25 00:03:27.090 ⇒ 00:03:32.009 Uttam Kumaran: It’s just like, sometimes it’s just like an engineering. It’s like a back and forth game where
26 00:03:32.100 ⇒ 00:03:40.159 Uttam Kumaran: there’s like some of it. You want to be really structured on the engineering side, because it’s hard to like people. No one wants to code live
27 00:03:40.490 ⇒ 00:03:58.010 Uttam Kumaran: especially from scratch. It’s like I’d have. I have to do it a lot, but it’s like it’s just like annoying, because you’re like, just give me everything I need. But on the other side, you’re usually like arguing over like one or 2 small things that you’re like. Let’s just do it live and like, mix good enough to just to just hop on, and make whatever changes, so.
28 00:03:58.130 ⇒ 00:03:58.850 Robert Tseng: Okay.
29 00:03:59.270 ⇒ 00:03:59.910 Uttam Kumaran: Yeah.
30 00:04:00.140 ⇒ 00:04:00.840 Robert Tseng: Nice.
31 00:04:01.120 ⇒ 00:04:03.849 Uttam Kumaran: Seems to the way it works. I mean, Pete. Some engineers are
32 00:04:04.440 ⇒ 00:04:11.263 Uttam Kumaran: more on one side. Some people are like, they just want to solve the problem so I can get through it. So
33 00:04:12.090 ⇒ 00:04:14.130 Uttam Kumaran: yeah, like, I,
34 00:04:14.160 ⇒ 00:04:17.809 Uttam Kumaran: I don’t know. I played both games where you like just book time with them every day
35 00:04:18.070 ⇒ 00:04:22.859 Uttam Kumaran: or like, and not but again, I when I was an engineering side, too, it’s just like kind of a pain to like
36 00:04:23.150 ⇒ 00:04:26.279 Uttam Kumaran: be in a meeting when there’s so much work to do and then be like
37 00:04:26.910 ⇒ 00:04:36.769 Uttam Kumaran: they’re like, Can you do right now? I’m like, yeah, but I don’t know how long. It’s gonna take and things like that. But stuff like this that we’re at the end. It’s really quick. So he would have done in a few minutes, anyways.
38 00:04:36.950 ⇒ 00:04:37.610 Robert Tseng: Yeah.
39 00:04:37.720 ⇒ 00:04:49.419 Robert Tseng: yeah, I mean the the general, the the table structure to everything makes sense. It’s just like missing a couple of fields here and there. So I’m not able to join some stuff. And yeah, I I think it’s it’s it’s I mean what
40 00:04:49.720 ⇒ 00:04:53.370 Robert Tseng: I I think he’ll get it, even if he doesn’t do it. Live like I think he’ll he’ll he’ll understand.
41 00:04:53.370 ⇒ 00:04:54.020 Uttam Kumaran: Yeah.
42 00:04:54.863 ⇒ 00:05:07.146 Uttam Kumaran: yeah. Otherwise, stuff is good. So we just started pushing out like case studies today to our site. Which has been really interesting. We’re using like,
43 00:05:08.120 ⇒ 00:05:11.629 Uttam Kumaran: We’re using Claude to write a lot of them.
44 00:05:12.440 ⇒ 00:05:15.035 Uttam Kumaran: And here’s the one that we have for
45 00:05:15.870 ⇒ 00:05:18.149 Uttam Kumaran: Stella. I’ll send it to you on slack.
46 00:05:18.350 ⇒ 00:05:18.690 Robert Tseng: Sure.
47 00:05:23.860 ⇒ 00:05:28.870 Uttam Kumaran: we don’t have it linked on the homepage yet, but we’re just kind of like we just been testing some like workflows.
48 00:05:29.625 ⇒ 00:05:32.405 Uttam Kumaran: But basically, like I
49 00:05:33.310 ⇒ 00:05:34.430 Uttam Kumaran: I liked.
50 00:05:34.670 ⇒ 00:05:52.039 Uttam Kumaran: I like a few like, maybe a month or 2 ago, I basically went through a bunch of like old like both went through clients. We have now old clients and just like articulated what we’ve done, what we, what we’re doing, what we’re gonna do and we’re using Claude to basically create each of these sections?
51 00:05:52.627 ⇒ 00:06:04.669 Uttam Kumaran: Which is really great? And so and then what we do is we use cloud to create the sections, and then you can just upload a Csv of this to webflow, and then it just puts it into each of the slots.
52 00:06:04.690 ⇒ 00:06:09.019 Uttam Kumaran: So we have, like probably 10 or so that I’m just gonna rip through for the rest of the week.
53 00:06:09.488 ⇒ 00:06:20.100 Uttam Kumaran: And then, like some of the some once we see it. I can now be like, okay, I have to change the titles and like small small stuff. But getting from 0 to like there is now like super duper easy.
54 00:06:21.680 ⇒ 00:06:29.519 Uttam Kumaran: so that’s been fun. Basically gonna have, like all these, basically ready for service offerings. And then
55 00:06:30.123 ⇒ 00:06:41.919 Uttam Kumaran: case studies. And then, yeah, so that’s been the big thing yesterday. And today is like getting this workflow done. And then on the email side, I basically have
56 00:06:43.740 ⇒ 00:07:11.527 Uttam Kumaran: like, I basically have, like the an automated system that can now hit people and then basically do like a second, follow up 3, rd follow up stuff like that. That’s like a little bit personalized where you can insert like their name and stuff like that. So that’s all like basically hooked up ideally. What I’m gonna do is like in the second or 3rd email you follow up with like, here’s a case study of a similar company, or here’s like a couple of services. So it’s all kind of like coming together slowly.
57 00:07:12.270 ⇒ 00:07:22.190 Uttam Kumaran: and AI has been so helpful like, I really don’t think we need to bring on like a marketing person doing a lot of the work of like creating these different assets and like
58 00:07:22.785 ⇒ 00:07:25.335 Uttam Kumaran: repurposing them, you know, to to
59 00:07:25.810 ⇒ 00:07:28.527 Uttam Kumaran: these formats. So yeah, I’m like,
60 00:07:29.390 ⇒ 00:07:38.680 Uttam Kumaran: I’m pretty excited. So we have. I have a 2 new 2 new email domains. And then, like, we’re just starting to create the campaigns basically to start sending stuff out. So
61 00:07:40.120 ⇒ 00:07:41.030 Uttam Kumaran: yeah.
62 00:07:42.000 ⇒ 00:07:42.340 Robert Tseng: Man.
63 00:07:44.837 ⇒ 00:07:47.619 Uttam Kumaran: And then we have one inbound. Come in
64 00:07:48.068 ⇒ 00:07:53.640 Uttam Kumaran: and basically like we’re just learning about like what the client is. But
65 00:07:53.660 ⇒ 00:07:57.960 Uttam Kumaran: they needed like urgently, like a bunch of people, for like a snowflake, migration.
66 00:07:57.960 ⇒ 00:07:58.310 Robert Tseng: Hmm.
67 00:07:58.310 ⇒ 00:07:59.550 Uttam Kumaran: And
68 00:07:59.770 ⇒ 00:08:07.340 Uttam Kumaran: like that’s kind of all I know right now. They’re like, I think there’s some sort of manufacturing like I think a food or beverage manufacturer
69 00:08:07.643 ⇒ 00:08:11.290 Uttam Kumaran: in the Us. And they needed a bunch of people, for like a snowflake migration
70 00:08:11.570 ⇒ 00:08:22.409 Uttam Kumaran: and it seems like a rush job type of thing. And so I’m like, fingers crossed that like that sort of moves forward. It came in through Brian. And then who’s a who works for us, and then he’s
71 00:08:22.840 ⇒ 00:08:25.970 Uttam Kumaran: he’s kind of like facilitating it through brain force. So yeah.
72 00:08:27.360 ⇒ 00:08:28.010 Robert Tseng: Nice.
73 00:08:28.250 ⇒ 00:08:32.150 Uttam Kumaran: So like slowly getting all the pieces together, which is good.
74 00:08:32.720 ⇒ 00:08:33.390 Robert Tseng: Yeah.
75 00:08:33.500 ⇒ 00:08:38.406 Robert Tseng: yeah. I mean, I looked through the AI content. That was through all through cloud that you that you put out there was
76 00:08:38.620 ⇒ 00:08:40.993 Uttam Kumaran: Yeah. But so what we did is I,
77 00:08:41.700 ⇒ 00:08:46.180 Uttam Kumaran: I have like a like a speech to text thing that I will just sit and talk about
78 00:08:46.260 ⇒ 00:08:50.160 Uttam Kumaran: like clients or things like that, additionally for spell and pool parts.
79 00:08:50.230 ⇒ 00:08:55.590 Uttam Kumaran: And some of the other times we have code. So I actually also, I’m using Claude to summarize
80 00:08:55.830 ⇒ 00:08:58.600 Uttam Kumaran: the things that we’ve done just from the code base.
81 00:08:58.939 ⇒ 00:09:05.639 Uttam Kumaran: from the code base and from the docs that we have. So then mix of those 2 along with some of the narrative. Basically.
82 00:09:05.810 ⇒ 00:09:08.370 Uttam Kumaran: it’s good enough to produce any sort of like
83 00:09:09.100 ⇒ 00:09:10.419 Uttam Kumaran: asset like this.
84 00:09:10.858 ⇒ 00:09:18.489 Uttam Kumaran: Which, like I wanna, I wanna get these all done, and then over time, we can like make them a little bit sharper. But
85 00:09:18.908 ⇒ 00:09:23.510 Uttam Kumaran: yeah, I just you. I’m using cloud projects. And you can basically create. Like.
86 00:09:23.520 ⇒ 00:09:31.949 Uttam Kumaran: I just have like a case study project that like has instructions about how to write. These has instructions about each of the different fields, and then it’s just doing them
87 00:09:32.840 ⇒ 00:09:34.020 Uttam Kumaran: like it.
88 00:09:34.020 ⇒ 00:09:36.280 Robert Tseng: You use cloud for your speech, to text.
89 00:09:36.610 ⇒ 00:09:39.630 Uttam Kumaran: I’m using this thing, called aqua voice.
90 00:09:39.860 ⇒ 00:09:41.870 Uttam Kumaran: a QUA
91 00:09:42.320 ⇒ 00:09:43.380 Uttam Kumaran: voice.
92 00:09:44.381 ⇒ 00:09:47.509 Uttam Kumaran: I think the site is called with aqua.
93 00:09:47.520 ⇒ 00:09:49.920 Uttam Kumaran: But yeah, that’s like a Y combinator
94 00:09:50.110 ⇒ 00:09:52.960 Uttam Kumaran: company that has like a real estate. Vdr
95 00:09:54.840 ⇒ 00:09:56.149 Uttam Kumaran: speech to text
96 00:09:56.340 ⇒ 00:10:02.110 Uttam Kumaran: that you should try. It’s great, and I I talk to it all the time.
97 00:10:04.430 ⇒ 00:10:07.109 Uttam Kumaran: yeah, yeah. And I’m basically like, I.
98 00:10:07.110 ⇒ 00:10:08.010 Robert Tseng: Yeah. Hi.
99 00:10:09.450 ⇒ 00:10:10.020 Robert Tseng: Huh?
100 00:10:10.140 ⇒ 00:10:16.139 Robert Tseng: So that’s that’s a while, basically, what I’ve been doing is I just like talk to Gpt. But then it like it’s not. It’s not that great.
101 00:10:16.140 ⇒ 00:10:25.720 Uttam Kumaran: If you don’t, you try this today, you’re gonna love it. It’s so good. And then also, you can basically in the middle when you’re talking to be like, actually delete that last sentence. Let’s do that again. And then you could just
102 00:10:25.960 ⇒ 00:10:26.870 Uttam Kumaran: do the next. I think.
103 00:10:26.870 ⇒ 00:10:27.970 Robert Tseng: Oh!
104 00:10:28.210 ⇒ 00:10:31.289 Uttam Kumaran: Like, you know the small little things where you’re like.
105 00:10:31.420 ⇒ 00:10:36.829 Uttam Kumaran: You said the word persuasive. You’re like, can you replace persuasive with something else? Okay, let’s keep going.
106 00:10:36.900 ⇒ 00:10:48.070 Uttam Kumaran: Okay, next paragraph, and you keep talk. You don’t, and then you’ll see it like it will keep going. It’ll figure out that actually, you were like Meta talking about the process, and they’ll go change. It’s really good.
107 00:10:48.350 ⇒ 00:10:53.390 Uttam Kumaran: You try for free. It’s like gives you like a thousand words or so for free. And then it’s like 10 bucks or something.
108 00:10:53.670 ⇒ 00:10:58.920 Uttam Kumaran: I’m I. What I’m trying to do is use it for like a lot of stuff, one for case studies. But
109 00:10:59.050 ⇒ 00:11:13.190 Uttam Kumaran: I also find that you know this similar to these conversations, like, when you’re talking or talking about something helps you get some of your thoughts down. Just be able to talk long form about it. And then taking that and putting it into AI is really nice.
110 00:11:13.840 ⇒ 00:11:17.639 Uttam Kumaran: like I do similar thing with Github issues for other projects like.
111 00:11:17.960 ⇒ 00:11:23.520 Uttam Kumaran: if I’m thinking about a project and like, instead of going and writing a Prd from like scratch I just talk
112 00:11:23.900 ⇒ 00:11:26.289 Uttam Kumaran: about like, and things come up like.
113 00:11:26.290 ⇒ 00:11:27.450 Robert Tseng: Minus, okay.
114 00:11:28.790 ⇒ 00:11:33.740 Uttam Kumaran: And then you use AI to write just a use AI to format it. Basically.
115 00:11:33.740 ⇒ 00:11:34.500 Robert Tseng: Yeah, yeah.
116 00:11:36.110 ⇒ 00:11:44.429 Uttam Kumaran: Try. Tell me what you think. I’ve been showing everybody this I mean I love it. I think I don’t. I don’t know if they get, they’re doing any other products. But.
117 00:11:45.077 ⇒ 00:11:47.519 Uttam Kumaran: this has been really, really good.
118 00:11:47.520 ⇒ 00:11:50.339 Robert Tseng: Yeah, no, I definitely will use this. This is, yeah, I.
119 00:11:50.340 ⇒ 00:11:53.569 Uttam Kumaran: And you could do this in the car and stuff like, yeah, like, you’re walking.
120 00:11:53.570 ⇒ 00:11:54.510 Robert Tseng: Huge. Yeah.
121 00:11:57.000 ⇒ 00:11:59.060 Robert Tseng: Has a mobile app. I’m assuming.
122 00:11:59.390 ⇒ 00:12:05.420 Uttam Kumaran: It. No, they don’t have a mobile app. They have a chrome extension. The desktop ui and I just pulled up on safari.
123 00:12:05.650 ⇒ 00:12:06.929 Robert Tseng: Oh, really. Okay.
124 00:12:06.930 ⇒ 00:12:07.550 Uttam Kumaran: Yeah.
125 00:12:07.670 ⇒ 00:12:08.240 Robert Tseng: Nope.
126 00:12:08.540 ⇒ 00:12:09.110 Robert Tseng: nice.
127 00:12:09.110 ⇒ 00:12:11.859 Uttam Kumaran: Yeah, I just randomly saw these guys on Twitter.
128 00:12:12.540 ⇒ 00:12:17.230 Uttam Kumaran: Yeah, I should tweet out about. I should tweet out our Linkedin post about them and get them to repost me, but.
129 00:12:17.230 ⇒ 00:12:18.500 Robert Tseng: Yeah, you totally should. Yeah.
130 00:12:18.500 ⇒ 00:12:23.330 Uttam Kumaran: I I told like 5, 5 or 6 people that like it’s so nice for
131 00:12:23.830 ⇒ 00:12:32.679 Uttam Kumaran: doing what we do where it’s a lot of like transcribing ideas into thing. And this is an input into AI is really good, because otherwise you’re limited by how fast you could type.
132 00:12:32.680 ⇒ 00:12:33.280 Robert Tseng: Yeah.
133 00:12:33.280 ⇒ 00:12:33.829 Uttam Kumaran: And
134 00:12:34.470 ⇒ 00:12:36.669 Uttam Kumaran: this, you just can spiel.
135 00:12:36.970 ⇒ 00:12:45.869 Uttam Kumaran: you know. And then basically take okay, cool. Here’s here’s this, and I just throw that to notion. So the process is basically, for example, like for Stella, I would talk
136 00:12:46.110 ⇒ 00:13:00.599 Uttam Kumaran: for like few minutes about everything we’ve done good people involved. And then I would also have it look through the code base and basically give a summary of like what we’re doing. And then in your document, there’s a little bit about what we’re gonna do. And then all that can kind of
137 00:13:00.930 ⇒ 00:13:04.370 Uttam Kumaran: gets thrown into AI just shove it all in there. Basically.
138 00:13:04.370 ⇒ 00:13:05.050 Robert Tseng: Yeah.
139 00:13:06.800 ⇒ 00:13:08.689 Robert Tseng: nice. Like that.
140 00:13:09.210 ⇒ 00:13:12.998 Uttam Kumaran: So that’s your hack of the week.
141 00:13:14.850 ⇒ 00:13:16.249 Uttam Kumaran: How’s everything on your side?
142 00:13:16.850 ⇒ 00:13:19.200 Robert Tseng: Yeah. So brought into.
143 00:13:19.200 ⇒ 00:13:21.009 Uttam Kumaran: As a hiring stuff, too? Yeah.
144 00:13:21.010 ⇒ 00:13:28.776 Robert Tseng: Yeah. So they they are both starting tomorrow. So I’m kind of thinking through, like how to how to bring them into existing clients.
145 00:13:29.890 ⇒ 00:13:44.709 Robert Tseng: yeah. So I’m not really looking. I don’t think I’ll be closing any new clients on the next month. Really, I think I’m just gonna try to get them up to speed. That’s what I’m gonna gear myself for. So just repairing some like onboarding training stuff like thinking through that.
146 00:13:44.960 ⇒ 00:13:57.759 Robert Tseng: And then actually like the 3 people that are on my team at this point, I guess, are all in la. So I I book, I’m gonna I’m gonna fly out to la in a month. I’m doing like a 1 month trial with them.
147 00:13:58.253 ⇒ 00:13:59.040 Robert Tseng: And then.
148 00:13:59.610 ⇒ 00:14:08.760 Robert Tseng: yeah, we’ll see. But I think I’m just gonna spend that last week of their trial like it with them in person. Try to bring people together and then
149 00:14:08.820 ⇒ 00:14:14.183 Robert Tseng: figure out like, Okay, well, what do you? Where do you like? What do you think your role is? Kind of moving forward?
150 00:14:14.790 ⇒ 00:14:28.039 Robert Tseng: yeah. So like the the 1st guy that’s been working with me for the past few months. Yeah, I mean he was. I’m really brought him on to help me with like partnerships and sales. So he has like a wide network was former. Y combinator, founder, etc.
151 00:14:28.912 ⇒ 00:14:32.140 Robert Tseng: I tried to like staff them on. Some client work
152 00:14:32.210 ⇒ 00:14:43.000 Robert Tseng: has not been good the past month. So. Yeah, I don’t know. I feel like, I’m yeah. I I trying to have been trying to like, learn about like, how I could better do that like.
153 00:14:43.630 ⇒ 00:14:45.619 Robert Tseng: boy. Maybe that’s just not his. His strong.
154 00:14:45.620 ⇒ 00:14:51.209 Uttam Kumaran: Was it? Was it? What was the problem? Was it like communication? Was it the actual work? Was it.
155 00:14:52.619 ⇒ 00:14:57.310 Robert Tseng: Yeah, I mean, I I think he’s just like not
156 00:15:01.660 ⇒ 00:15:05.529 Robert Tseng: Maybe it’s just been out of the game too long, I guess. And
157 00:15:06.360 ⇒ 00:15:11.365 Robert Tseng: i i i could. I think I’m sure you could do it. He’s just really slow. Yeah,
158 00:15:11.660 ⇒ 00:15:12.260 Uttam Kumaran: Okay.
159 00:15:12.480 ⇒ 00:15:18.929 Robert Tseng: And I mean the processes that I have, the way that I run my engagements. I know they’re unique. I know they’re like
160 00:15:19.520 ⇒ 00:15:24.220 Robert Tseng: people don’t do it this way. I do feel like I have something that’s
161 00:15:24.340 ⇒ 00:15:29.190 Robert Tseng: special, I guess, in terms of like how I run product analytics, engagements.
162 00:15:30.302 ⇒ 00:15:34.960 Robert Tseng: So I think just like teaching someone. My process has also like been a
163 00:15:35.470 ⇒ 00:15:37.709 Robert Tseng: and a whole like figure.
164 00:15:37.710 ⇒ 00:15:43.979 Uttam Kumaran: That being said, though, like I thought that too. But I at the same time, everything I read is basically about like.
165 00:15:44.110 ⇒ 00:15:46.710 Uttam Kumaran: just figure out what it is then.
166 00:15:46.720 ⇒ 00:15:54.939 Uttam Kumaran: And then basically like, replicate it. Right? So yeah, I do think I do think there isn’t. We probably both have like something unique that we bring to the table. But
167 00:15:55.610 ⇒ 00:16:07.030 Uttam Kumaran: it’s just like, okay, how do we? How do we like replicate it? 90 or 80 through someone else? You know. So yeah, I I think you’re right. But the same time, like.
168 00:16:07.780 ⇒ 00:16:13.099 Uttam Kumaran: I think you should assume that it is possible, right like possible, to replicate.
169 00:16:13.100 ⇒ 00:16:13.690 Robert Tseng: Yeah.
170 00:16:14.570 ⇒ 00:16:15.090 Robert Tseng: yeah.
171 00:16:15.090 ⇒ 00:16:18.545 Uttam Kumaran: That’s only I mean otherwise. Then it’s like a dead end.
172 00:16:19.500 ⇒ 00:16:25.510 Uttam Kumaran: Yeah. But also dude. You could totally be like this. He just didn’t have what we needed like that’s
173 00:16:25.900 ⇒ 00:16:39.419 Uttam Kumaran: like, or it just didn’t work out for me. I’ve had people not work out because they just didn’t. They didn’t like own a piece. They always are waiting for me to be like, where is this next thing? Where’s the next thing? And I’m like, Hey, I need to come and just bare. Hug this part of the project.
174 00:16:39.480 ⇒ 00:16:50.099 Uttam Kumaran: Figure out the edges and go instead. They’re like, I do this one thing, and they’re waiting and waiting and waiting. Part of it was cause of me, because I think some people I was really like micromanaging some.
175 00:16:50.300 ⇒ 00:17:02.469 Uttam Kumaran: I don’t. I don’t even micromanage. I just manage instead, I should have done like nothing, but also for some people they don’t. The feedback loop on the repercussions of failing. I’m kind of afraid of sometimes like.
176 00:17:02.820 ⇒ 00:17:04.410 Uttam Kumaran: And instead, I’m like.
177 00:17:04.760 ⇒ 00:17:15.129 Uttam Kumaran: I just try to connect people directly with the client. Or now that Nico’s here, I kind of let them all figure it out. And then I just I just make sure to really be accountable where I’m like.
178 00:17:15.440 ⇒ 00:17:20.590 Uttam Kumaran: and I still am not doing a great job with this, but like having dates, and then being like, why do we miss this?
179 00:17:20.975 ⇒ 00:17:40.479 Uttam Kumaran: And then like, even though I may know exactly why or I could have like prevented it. It’s like there’s some lesson to like show that like, Hey, there are real deadlines. And instead, it’s not. It’s not a blame thing. It’s more of like. Is it gonna happen or not? We’ll find somewhere else for you to be, you know, or something like that. So.
180 00:17:40.480 ⇒ 00:17:41.190 Robert Tseng: Yeah.
181 00:17:42.050 ⇒ 00:17:49.699 Robert Tseng: I hear that. So I mean, I just, I’m I’m moving. Yeah, I’m like moving him back to off of client work. I’m and then trying to.
182 00:17:49.800 ⇒ 00:17:56.000 Robert Tseng: I hope one of these 2 new people will be be that that person who can actually execute.
183 00:17:56.030 ⇒ 00:17:58.375 Robert Tseng: There’s a lot of people in data that can talk.
184 00:17:58.610 ⇒ 00:17:59.250 Uttam Kumaran: Yes.
185 00:17:59.250 ⇒ 00:17:59.920 Robert Tseng: Yeah, and.
186 00:17:59.920 ⇒ 00:18:00.440 Uttam Kumaran: That’s.
187 00:18:00.440 ⇒ 00:18:03.550 Robert Tseng: Great like they can definitely bring leads. I guess.
188 00:18:04.220 ⇒ 00:18:08.040 Uttam Kumaran: It’s only no, no, it’s not. I would say they’re good at that. Yeah.
189 00:18:08.090 ⇒ 00:18:11.220 Uttam Kumaran: I totally agree. There’s a lot of people who like
190 00:18:11.620 ⇒ 00:18:16.470 Uttam Kumaran: they’ll sit and have like conversation about all this esoteric stuff, and then
191 00:18:17.210 ⇒ 00:18:19.910 Uttam Kumaran: like, just like can’t do the thing.
192 00:18:19.970 ⇒ 00:18:22.990 Uttam Kumaran: I mean. I have a I have some friends that are like that part of it.
193 00:18:23.040 ⇒ 00:18:34.539 Uttam Kumaran: I realize this because they’ve just been doing this for a long time, and they’ll they’ve been managing or they get. They just get their kicks from talking about it, executing it like I don’t know if they’ve ever
194 00:18:35.130 ⇒ 00:18:35.800 Uttam Kumaran: like
195 00:18:36.850 ⇒ 00:18:53.659 Uttam Kumaran: touch the keyboard in a while, or done it in a while at like a ground level. So that’s why, also, sometimes, when I talk to them, cause they have a lot of opinions about like house how stacks should be, and things like that! I’m like dude. When’s the last time you’ve done this from Scratch? Because I just did this like 4 of them.
196 00:18:54.300 ⇒ 00:18:56.480 Uttam Kumaran: I’m totally correct. Like.
197 00:18:56.480 ⇒ 00:18:57.240 Robert Tseng: Yeah.
198 00:18:57.240 ⇒ 00:19:02.289 Uttam Kumaran: Cause they’ll be like, oh, we should do. You should use this system and this system for open source. I’m like Dude.
199 00:19:03.110 ⇒ 00:19:15.266 Uttam Kumaran: What you’re saying is great if you have, like a million dollars, and like unlimited time, but none of that is ever true. So if I can pay for it like, we’re bringing 5 train on like, that’s what I’m saying.
200 00:19:17.430 ⇒ 00:19:18.100 Uttam Kumaran: Yeah.
201 00:19:18.610 ⇒ 00:19:29.499 Robert Tseng: Yeah, so that’s that’s kind of been up on my mind. I did get I I did get a couple of inbound this week, though, that I mean, I’m evaluating. And I mean, they’re very early stage. So
202 00:19:29.822 ⇒ 00:19:46.749 Robert Tseng: yeah, still, not really doing email, like kind of turning on the outbound on the email side. Just kind of doing the content get? I’m posting 3 times a week kind of assessing like, what kind of content does? Well, from audience. So yeah, I feel like I’m learning from that but other than that, and just like the
203 00:19:46.820 ⇒ 00:19:53.210 Robert Tseng: different in in that, like some, I get an inbound here and there like that’s that’s all I’m kind of really doing on the sales side right now.
204 00:19:53.960 ⇒ 00:19:55.380 Robert Tseng: Yeah. So
205 00:19:55.890 ⇒ 00:19:57.940 Robert Tseng: sorry. There’s not much more.
206 00:19:57.940 ⇒ 00:20:03.630 Uttam Kumaran: No, no, no, no, no, I mean dude, that’s it, like sometimes you’re just in the in the groove, and like
207 00:20:03.960 ⇒ 00:20:11.329 Uttam Kumaran: I think, for me, I’m just waiting until actually, today. Probably the case studies are now like, basically ready as to the images. And then
208 00:20:11.410 ⇒ 00:20:25.310 Uttam Kumaran: kind of the emails situation, I’ll probably end up turning on tomorrow. And have it run. I think. Basically they. You try not to send a ton through these every day. Otherwise your email will kind of get blocked. But I’ll turn it on, and.
209 00:20:25.350 ⇒ 00:20:35.950 Uttam Kumaran: you know, have about like a thousand leads. I’ll just try to run through. And then I’m using some interesting stuff to basically go onto like Linkedin sales navigator. And there’s another. There’s another company
210 00:20:36.260 ⇒ 00:20:39.439 Uttam Kumaran: that basically will scrape some of these sites and like find
211 00:20:39.910 ⇒ 00:20:45.950 Uttam Kumaran: key people to talk to and stuff like that. So I don’t think we’re gonna have like a shortage of leads. I think
212 00:20:46.270 ⇒ 00:20:54.800 Uttam Kumaran: I really wanna get down like, what is the initial email like short offer? And then, like, what are the follow ups? And then, just like test
213 00:20:55.150 ⇒ 00:20:59.370 Uttam Kumaran: and like, send a couple of 100 and just see what lands. And then, basically, like, okay, cool
214 00:20:59.380 ⇒ 00:21:07.219 Uttam Kumaran: people are responding to this better. I get a lot of inbound from like agencies as you must get to from like b 2 b agencies.
215 00:21:08.151 ⇒ 00:21:12.270 Uttam Kumaran: their email suck. So I’ve learned a lot from like
216 00:21:12.590 ⇒ 00:21:14.510 Uttam Kumaran: reading some of those
217 00:21:15.420 ⇒ 00:21:22.250 Uttam Kumaran: However, some of them do good job being very short, being like, Hey, I could do this thing for you like, let me know.
218 00:21:22.430 ⇒ 00:21:23.490 Uttam Kumaran: And
219 00:21:23.590 ⇒ 00:21:31.650 Uttam Kumaran: it’s funny. Cause I’m I’m not learning. I’m like, basically becoming like a digital marketer over the last 3 weeks. Now, I can talk to my digital marketing friends where I’m like.
220 00:21:32.000 ⇒ 00:21:38.779 Uttam Kumaran: I’m like, you guys are just like this is crazy that this whole world exists. But I’m finally kind of get understanding
221 00:21:38.890 ⇒ 00:21:51.289 Uttam Kumaran: some of the copywriting. And then, yeah, just basically trying to be really clear with the offer of like saving time saving money stuff like that. And then trying to just be quick with like.
222 00:21:51.300 ⇒ 00:21:53.099 Uttam Kumaran: let me know if this is interesting.
223 00:21:53.350 ⇒ 00:21:56.790 Uttam Kumaran: And instead of some people like hot like I read this thing this guy’s like.
224 00:21:56.870 ⇒ 00:22:10.790 Uttam Kumaran: don’t say we don’t say us like Don’t say Hi, my name is. But something like that, like, we’re used to getting emails like that. So I feel like, it’s natural to write like that. Instead, you’d just be like.
225 00:22:11.550 ⇒ 00:22:14.269 Uttam Kumaran: we just solved a data problem for so and so
226 00:22:14.800 ⇒ 00:22:19.349 Uttam Kumaran: happy to share more or and get your perspective. Let me know if that’s interesting. Bye.
227 00:22:19.540 ⇒ 00:22:20.599 Uttam Kumaran: yeah, I thought.
228 00:22:20.910 ⇒ 00:22:22.260 Robert Tseng: Say not to do that.
229 00:22:22.260 ⇒ 00:22:23.680 Uttam Kumaran: No saying to do that like.
230 00:22:23.680 ⇒ 00:22:24.120 Robert Tseng: No.
231 00:22:24.120 ⇒ 00:22:39.609 Uttam Kumaran: Really to be really short and just to be really clear with like what your offer is. And then the next one, a lot of people says, like, try to make an offer for like a sales asset, which is like a case study, or like a landing page, or something like, try to get something.
232 00:22:39.750 ⇒ 00:22:43.869 Uttam Kumaran: and then some people have offers like they’ll do like. I’m trying to think about what a good offer
233 00:22:44.240 ⇒ 00:22:46.740 Uttam Kumaran: in our world could be with whether it’s like
234 00:22:48.160 ⇒ 00:22:49.250 Uttam Kumaran: I don’t know, like.
235 00:22:49.450 ⇒ 00:22:51.220 Uttam Kumaran: defer. You could just like
236 00:22:51.230 ⇒ 00:22:58.808 Uttam Kumaran: 30 days free like I don’t even know what it would be. It would have to be something around like free consultation or free like data audit.
237 00:22:59.720 ⇒ 00:23:00.670 Uttam Kumaran: more like
238 00:23:01.300 ⇒ 00:23:10.750 Uttam Kumaran: something like that. But trying to think about what a good offer would be both for the site, but also for these emails, which is basically like you get a free 30 min with us, or
239 00:23:10.970 ⇒ 00:23:14.659 Uttam Kumaran: great consultation with an architect. Or I don’t know something like that.
240 00:23:14.660 ⇒ 00:23:15.330 Robert Tseng: Yeah.
241 00:23:17.030 ⇒ 00:23:21.567 Uttam Kumaran: But yeah, this is fun. Like, I don’t know. This is like creative. I feel creative, you know.
242 00:23:21.820 ⇒ 00:23:22.450 Robert Tseng: Yeah.
243 00:23:23.370 ⇒ 00:23:26.510 Robert Tseng: nice. Yeah, you’re you’re in the marketing world now. So.
244 00:23:26.510 ⇒ 00:23:27.780 Uttam Kumaran: Yeah. Yeah.
245 00:23:28.450 ⇒ 00:23:34.800 Uttam Kumaran: And then real, I’m talking to the head of like one of the marketing people are real about doing some like content
246 00:23:35.330 ⇒ 00:23:37.719 Uttam Kumaran: to next week.
247 00:23:38.110 ⇒ 00:23:40.089 Uttam Kumaran: So that should be good, too.
248 00:23:43.120 ⇒ 00:23:44.699 Uttam Kumaran: But yeah, that suggests.
249 00:23:44.970 ⇒ 00:23:45.670 Robert Tseng: Nice.
250 00:23:48.230 ⇒ 00:23:50.939 Uttam Kumaran: So maybe next week I’ll I’ll hit you up
251 00:23:51.230 ⇒ 00:23:55.550 Uttam Kumaran: as this. As these stuff starts, start rolling, these emails start rolling out
252 00:23:56.020 ⇒ 00:24:01.149 Uttam Kumaran: and then I’ll just keep sending you kind of like this. Content or writing would love your feedback or
253 00:24:01.907 ⇒ 00:24:04.370 Uttam Kumaran: feel free to repurpose it, too. And then.
254 00:24:05.069 ⇒ 00:24:11.780 Uttam Kumaran: Yeah, like, ideally. Once all the static content is done, I’m gonna repurpose them until, like.
255 00:24:11.890 ⇒ 00:24:14.240 Uttam Kumaran: kind of like, Linkedin and twitter
256 00:24:14.390 ⇒ 00:24:15.972 Uttam Kumaran: like, just like
257 00:24:16.960 ⇒ 00:24:22.130 Uttam Kumaran: you know, post, basically. So that’ll be nice, and then try to get into the habit of
258 00:24:22.940 ⇒ 00:24:27.609 Uttam Kumaran: a having either a something to post every day from there, or posting something
259 00:24:27.930 ⇒ 00:24:31.799 Uttam Kumaran: just like off of dome, and just like be like cool. Just do that, you know.
260 00:24:31.800 ⇒ 00:24:32.430 Robert Tseng: Yeah.
261 00:24:32.820 ⇒ 00:24:33.410 Uttam Kumaran: Yeah.
262 00:24:33.890 ⇒ 00:24:37.461 Robert Tseng: Yeah, I mean, I’m gonna keep up this 3 times a week. Have it like in the past.
263 00:24:37.915 ⇒ 00:24:38.170 Uttam Kumaran: Yeah.
264 00:24:38.170 ⇒ 00:24:40.160 Robert Tseng: I’ve gained I’ve gained, I mean
265 00:24:41.040 ⇒ 00:24:49.010 Robert Tseng: I don’t care. However, you treat these metrics, but, you know, gained of 100 followers like kind of hit 10,000 impressions with reposts like.
266 00:24:49.442 ⇒ 00:24:57.329 Robert Tseng: so yeah, I feel like the reach is there? If like, if I’m just consistent with that. So yeah, I mean, I can keep sharing insights on like what.
267 00:24:57.330 ⇒ 00:24:57.980 Uttam Kumaran: Yeah.
268 00:24:57.980 ⇒ 00:25:03.046 Robert Tseng: Owning in on topics. Wise. And I, I look at the post analytics and stuff on a weekly basis. But
269 00:25:03.620 ⇒ 00:25:05.649 Robert Tseng: but yeah, we’ll see. I think that’s.
270 00:25:05.650 ⇒ 00:25:10.980 Uttam Kumaran: I want. Is there any other Linkedin analytics like site, like the Linkedin Analytics suck.
271 00:25:12.500 ⇒ 00:25:16.310 Robert Tseng: I don’t know. Yeah, I just use Linkedin analytics. Yeah.
272 00:25:17.910 ⇒ 00:25:23.669 Uttam Kumaran: Okay, yeah, maybe I’ll try to find one cause I want to know, like, who’s liking. I want to see like a better
273 00:25:25.460 ⇒ 00:25:27.830 Uttam Kumaran: kind of like Linkedin analytics tool. But
274 00:25:29.510 ⇒ 00:25:32.129 Uttam Kumaran: I don’t know. Maybe there isn’t 1.
275 00:25:32.670 ⇒ 00:25:39.829 Uttam Kumaran: Oh, do the other thing I was thinking about was, I’m also I have like a couple of people in the company that I’m gonna have also post with me.
276 00:25:39.830 ⇒ 00:25:40.440 Robert Tseng: Yeah.
277 00:25:41.190 ⇒ 00:25:56.480 Uttam Kumaran: And then that may be something you could, you could think now that you’re onboarding people, you could. Even I was gonna basically do like, okay, like, we’re gonna have 30 min on Tuesday, where we hop on and everybody post something. And basically it could be a mix of like posting something from our
278 00:25:56.530 ⇒ 00:26:03.500 Uttam Kumaran: pass, content, posting something about themselves, and then just like juicing, just like reposting each other.
279 00:26:03.500 ⇒ 00:26:04.060 Robert Tseng: Yeah.
280 00:26:04.060 ⇒ 00:26:09.240 Uttam Kumaran: So, but that takes again anytime where more people than me are involved. I need to be a little bit like
281 00:26:09.450 ⇒ 00:26:18.340 Uttam Kumaran: there needs to be some process. So that’s what I’m hopefully getting towards where, like Patrick, and like some other people, can just like
282 00:26:18.680 ⇒ 00:26:21.079 Uttam Kumaran: can also post. And
283 00:26:21.100 ⇒ 00:26:24.719 Uttam Kumaran: also I’ll get their stories into case studies and things like that. So.
284 00:26:25.140 ⇒ 00:26:25.900 Uttam Kumaran: yeah.
285 00:26:26.200 ⇒ 00:26:26.733 Robert Tseng: For sure.
286 00:26:30.030 ⇒ 00:26:31.710 Uttam Kumaran: Okay, cool.
287 00:26:32.100 ⇒ 00:26:37.829 Uttam Kumaran: alright. Well, we’ll talk on slack. I’ll let you know I was gonna look into if I can trigger
288 00:26:37.950 ⇒ 00:26:40.409 Uttam Kumaran: like a Meta base refresh
289 00:26:40.820 ⇒ 00:26:42.219 Uttam Kumaran: as well. I don’t.
290 00:26:42.220 ⇒ 00:26:52.260 Robert Tseng: If anything, it’ll show up tomorrow. I think I was just like, huh! I don’t know why, like snowflake updates go through. And the Metadata base like I just assume that it was reading off of Snowflake. But maybe it’s not
291 00:26:52.540 ⇒ 00:26:53.050 Robert Tseng: so.
292 00:26:53.050 ⇒ 00:26:54.630 Uttam Kumaran: Yeah, I don’t know whether
293 00:26:54.730 ⇒ 00:26:59.929 Uttam Kumaran: I don’t know. I thought they’re all rock queries, but I don’t know whether they are like materializing.
294 00:26:59.930 ⇒ 00:27:00.590 Robert Tseng: Yeah, I think.
295 00:27:01.185 ⇒ 00:27:01.550 Uttam Kumaran: Art.
296 00:27:02.420 ⇒ 00:27:04.977 Uttam Kumaran: Yeah. So what I can do is if I see that
297 00:27:05.840 ⇒ 00:27:11.657 Uttam Kumaran: if I’ll see if there’s something about syncing or like materializing if it’s possible to trigger it.
298 00:27:12.420 ⇒ 00:27:15.620 Uttam Kumaran: right after the job gets done, and we could do that. Otherwise we can
299 00:27:16.060 ⇒ 00:27:22.019 Uttam Kumaran: and see some of these tables aren’t big, so these could all be views. But I’ll see what happens. We’ll see what’s happening.
300 00:27:23.680 ⇒ 00:27:24.360 Uttam Kumaran: Paul.
301 00:27:25.660 ⇒ 00:27:26.670 Uttam Kumaran: Okay, dude.
302 00:27:26.870 ⇒ 00:27:28.020 Uttam Kumaran: Alright, chat.
303 00:27:28.190 ⇒ 00:27:28.730 Robert Tseng: Vaccine.
304 00:27:28.730 ⇒ 00:27:29.639 Uttam Kumaran: And off anything.
305 00:27:29.990 ⇒ 00:27:31.130 Robert Tseng: Yeah. Thanks. Man.