Meeting Title: Zoom-Meeting Date: 2024-07-09 Meeting participants: Nicolas Sucari, Uttam Kumaran


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1 00:01:24.250 00:01:25.060 Nicolas Sucari: Hi! Yoda.

2 00:01:25.620 00:01:26.250 Uttam Kumaran: Nico.

3 00:01:27.840 00:01:28.590 Nicolas Sucari: How are you?

4 00:01:28.960 00:01:29.909 Uttam Kumaran: Good! How’s it going.

5 00:01:31.430 00:01:32.640 Nicolas Sucari: I’m I’m good.

6 00:01:34.296 00:01:41.479 Uttam Kumaran: Yeah, I just, I guess, like a couple of things this week. I just feel like we’re really losing track of like a bunch of things.

7 00:01:43.210 00:01:43.980 Nicolas Sucari: Eggs.

8 00:01:44.160 00:01:56.162 Uttam Kumaran: I think. There’s like a bunch of stuff going for Stella and poor cool parts. And I’m not. It doesn’t feel like I’m really able to step away. So wanna see? Like what’s what we can do?

9 00:01:56.470 00:01:56.880 Nicolas Sucari: Okay.

10 00:01:56.880 00:02:00.700 Uttam Kumaran: Yesterday, you know, we had a bunch of the planning meetings, but even

11 00:02:00.830 00:02:02.663 Uttam Kumaran: we still don’t have, like

12 00:02:03.120 00:02:06.409 Uttam Kumaran: you know, like due dates on a lot of things. I still think

13 00:02:06.710 00:02:09.529 Uttam Kumaran: I’m I’m getting asked a ton of questions.

14 00:02:10.093 00:02:16.889 Uttam Kumaran: You know, in both channels. When there’s things that they can. People can resolve directly or or with you initially.

15 00:02:17.805 00:02:20.060 Uttam Kumaran: So just wanna think of like what we can do cause.

16 00:02:20.350 00:02:20.640 Nicolas Sucari: I’m.

17 00:02:20.640 00:02:30.395 Uttam Kumaran: I’m not having. I’m not even today, like already, in the 1st hour, I’m getting like so many questions. So I’m want to know, like, what’s like, what we can do there.

18 00:02:30.720 00:02:34.304 Uttam Kumaran: And then also, like, yeah, end of week, I I wanna start sending out

19 00:02:35.220 00:02:37.252 Uttam Kumaran: like recap emails to

20 00:02:38.520 00:02:39.730 Uttam Kumaran: to Stella as well.

21 00:02:39.995 00:02:40.260 Nicolas Sucari: The.

22 00:02:40.555 00:02:45.279 Uttam Kumaran: And like, have that process just be done on Friday, even if I’m like able to.

23 00:02:45.280 00:02:46.019 Nicolas Sucari: We can kind of help.

24 00:02:46.020 00:02:51.389 Uttam Kumaran: Or not. So yeah, that’s just my, I just feel like, that’s my worry. Today.

25 00:02:51.970 00:02:57.190 Uttam Kumaran: Cause I need to spend all day today on on sales stuff, and I don’t know whether I’m gonna be able to do that.

26 00:02:57.190 00:02:58.989 Nicolas Sucari: Any system to be able to do that.

27 00:02:59.460 00:03:15.530 Nicolas Sucari: Yeah, okay, yeah. I think for both parts, we’re not like so lost on stuff. I mean, everyone is like working on specific things. And I think that’s okay for Stella on the other way, it’s kind of yeah. I’m I’m also a little bit lost.

28 00:03:16.010 00:03:20.000 Nicolas Sucari: I’m not getting what Robert want from us at all.

29 00:03:20.070 00:03:26.940 Nicolas Sucari: Nick is kind of lost, and he’s kind of not not moving forward with stuff, and he’s like needing you a lot.

30 00:03:27.240 00:03:27.620 Uttam Kumaran: Yeah.

31 00:03:27.620 00:03:33.949 Nicolas Sucari: I know if it will be worth to like. Introduce Brian to Stella, too, so that he can help there.

32 00:03:34.308 00:03:49.920 Nicolas Sucari: But I don’t think we are getting like a lot of things done on Stella side. I know that when you like get involved in that, we move like a lot faster. But I think like if he’s like trying to do anything now, we still block them stuff.

33 00:03:50.060 00:03:52.609 Nicolas Sucari: I’m kind of a bit lost, too. There.

34 00:03:52.870 00:04:02.199 Uttam Kumaran: Okay, yeah. On the Stella side, I think, like, you know, the ultimate thing out of all this is like, when, if we feel blocked on things. We just have to talk

35 00:04:02.390 00:04:05.459 Uttam Kumaran: right like. So that’s the biggest thing I realized

36 00:04:05.610 00:04:15.100 Uttam Kumaran: when I was doing like, pm, sort of stuff is that like worst case. We just have meetings and like for me, if the stellar thing is blocked, then

37 00:04:15.110 00:04:17.529 Uttam Kumaran: again, I don’t think it’s, I think.

38 00:04:17.850 00:04:28.449 Uttam Kumaran: like in your in what you said you left out that you have to be like really understanding of what Stella is, because even if I get involved, that’s not the expectation longer term right, so that.

39 00:04:28.450 00:04:29.780 Nicolas Sucari: Seeing it. Yeah, of course.

40 00:04:29.780 00:04:43.399 Uttam Kumaran: If you, if you, Nick and Robert, or if you and Robert need to meet every day to make that happen, then I would propose that right like, start with the heaviest hand. Because what’s gonna happen is like if we start inching towards these.

41 00:04:43.440 00:05:02.959 Uttam Kumaran: you know, we’re gonna end up in the same place. So if you’re like, Hey, Robert, I don’t have a good sense of like what we’re even doing here. Then I would try to grab time with him as much as possible to make that happen right and like. Take me out of the equation because I want to be there as like a as like a plan. C.

42 00:05:03.454 00:05:12.480 Uttam Kumaran: Right? Even like, even with Jacob and pool parts like Jacob should be working with Brian and Ryan if they’re not responsive. Then that’s a different problem.

43 00:05:12.510 00:05:14.799 Uttam Kumaran: right? But like I need him to go

44 00:05:14.870 00:05:33.479 Uttam Kumaran: to work with them. Or, again, if they’re not meeting, then you have to organize a meeting between everybody, right? Like I don’t that we’re still having the problem where, like, there’s mismatch, and like a 2 days goes by, and it’s fine like if we miss a 1 day. But if, like, 3 days goes by, and Jacob’s like waiting to talk to me.

45 00:05:33.590 00:05:37.517 Uttam Kumaran: and that’s something that is not is like isn’t right.

46 00:05:37.910 00:05:38.390 Nicolas Sucari: Yeah, yeah.

47 00:05:38.390 00:05:42.860 Uttam Kumaran: So so that’s where I think we gotta just be a lot more heavy handed because

48 00:05:43.420 00:05:50.040 Uttam Kumaran: one still like, I’m not exactly sure about about due dates, and that’s not allowed us to really like

49 00:05:50.240 00:05:55.830 Uttam Kumaran: get forward on like planning, you know, because and that’s something that again, like

50 00:05:56.880 00:06:05.920 Uttam Kumaran: I I don’t really know exactly like what to do. If you ask me, I would. Just, I’m gonna start asking people like when things are due and like what in the progress every day. But

51 00:06:05.940 00:06:11.720 Uttam Kumaran: the problem is, I can’t. I can’t do that, and and also handle all the sales stuff. So I kind of like, really need you to

52 00:06:12.100 00:06:21.060 Uttam Kumaran: hop on and try to like, get that organized cause. The the problem is is like, if if I can’t take a couple of days and just like, go focus. Externally.

53 00:06:21.110 00:06:24.163 Uttam Kumaran: Really, the growth is is gonna stall.

54 00:06:24.600 00:06:25.289 Nicolas Sucari: Yeah, I know. I know.

55 00:06:25.830 00:06:28.920 Uttam Kumaran: Yeah. So that’s the that’s the biggest thing is that

56 00:06:29.000 00:06:31.580 Uttam Kumaran: wherever you have doubts just

57 00:06:31.770 00:06:35.580 Uttam Kumaran: like get through it. You know, via meetings, or whatever

58 00:06:36.560 00:06:38.339 Nicolas Sucari: Yeah, I’ve been talking a lot about

59 00:06:38.400 00:06:57.539 Nicolas Sucari: parts with Jacob, with Patrick and Ryan. That parties where it’s. It’s okay. I’m getting what we are doing. I think I have like a great understanding of what the client wants to, so doesn’t like. i i i’m not like. It’s not an issue. Of course I need to talk more with Jacob. That’s

60 00:06:57.890 00:07:02.763 Nicolas Sucari: probably true, but also Jacob has kind of those time slots available

61 00:07:03.580 00:07:07.330 Nicolas Sucari: afternoon, and that makes it a little bit difficult, but I’m gonna try to make him

62 00:07:07.400 00:07:15.619 Nicolas Sucari: more with Brian and Ryan so that we can get more things done. I’m always trying to give things to Ryan so that we can

63 00:07:15.630 00:07:18.289 Nicolas Sucari: and keep working on this.

64 00:07:19.600 00:07:35.599 Nicolas Sucari: I’m not like, be blocked by anything, or because he doesn’t have anything to do so. I’m always trying to give him something to do. I think he’s okay now. But don’t tell us idea. I tried to talk to Nick a couple of times, and he was like, Hey, I’m not doing this because Forward hasn’t given me

65 00:07:35.650 00:07:41.930 Nicolas Sucari: the right definitions or that stuff, so probably I will get some time with Robert and Nick, and try to

66 00:07:42.210 00:07:48.489 Nicolas Sucari: understand a little bit better what they are doing, and how we can make it easier for everyone, so that we can move forward.

67 00:07:49.060 00:07:52.641 Uttam Kumaran: Yeah, on the on the stellar side. I would do that because

68 00:07:53.100 00:07:55.239 Uttam Kumaran: I can. Just, I have a sense

69 00:07:55.270 00:08:01.029 Uttam Kumaran: that we’re going to be in like a risk territory. Cause I I can. I just read what he’s saying about the client.

70 00:08:01.120 00:08:06.480 Uttam Kumaran: and we’re not making. We are. We’re doing a lot of work, but it’s just not getting into his hands.

71 00:08:06.590 00:08:13.920 Uttam Kumaran: And then, same, I think same thing on the pool part side is the real work that gets shown is the analysis work.

72 00:08:14.180 00:08:19.559 Uttam Kumaran: And so the one thing I need to, if if you’re like, hey, the hours that Jacob has

73 00:08:19.670 00:08:27.690 Uttam Kumaran: or is communicate or like something is not conducive, then we need to. We need to either add people or make a change there, because I don’t want that to be the reason

74 00:08:27.700 00:08:47.440 Uttam Kumaran: that we lose on that same thing with like with Brian, with Brian like, and Ryan like both of them. You know there’s work that needs to come from Jacob to them, but it needs to be organized and requirements, and they’re not going to be able to do it. If there’s no issues for that sort of stuff. So I wanna make sure that that’s all

75 00:08:47.600 00:08:49.189 Uttam Kumaran: like settled there

76 00:08:49.370 00:08:53.490 Uttam Kumaran: and then and then again, like, I think you you like

77 00:08:53.750 00:09:05.960 Uttam Kumaran: for for me. I don’t. Wanna. The the nervousness that I have is if I step away for a few hours, then I’m like just waiting to log back in to basically see like what’s gone wrong. That’s really it’s that’s the difficult part for me.

78 00:09:07.450 00:09:16.779 Uttam Kumaran: that I’m trying to like. See? I think we made a lot of good progress. I think it’s it’s still like always going to be like a work in progress on how we get

79 00:09:16.850 00:09:20.690 Uttam Kumaran: continue to like, get you into that position and get me slowly.

80 00:09:20.870 00:09:25.160 Uttam Kumaran: like out of there, because some of the sales work is taking me quite a while.

81 00:09:26.480 00:09:35.440 Uttam Kumaran: and it’s it’s just like if I lose half day here a whole day here to work that to engineering work. It’s it’s it’s tough. So.

82 00:09:36.500 00:09:37.869 Nicolas Sucari: Okay, yeah.

83 00:09:38.410 00:09:41.689 Nicolas Sucari: perfect. Okay, I’m gonna try to be more

84 00:09:42.350 00:09:48.879 Nicolas Sucari: yeah. Next to Nick and Robert, I’m gonna ask Robert to have some time today, probably, so that we can talk.

85 00:09:48.970 00:09:58.665 Nicolas Sucari: He can explain a little bit better what he’s expecting, and then, if Nick is not being responsible to our side. Probably we all need like Brian or someone.

86 00:09:59.350 00:10:00.330 Nicolas Sucari: I think, okay.

87 00:10:02.270 00:10:02.760 Nicolas Sucari: yeah.

88 00:10:02.760 00:10:17.190 Uttam Kumaran: That’s fine. Yeah. And then and then I think the last thing is also on on each of the, on both Stella and pool parts like, there’s probably only like 3 major priorities. Right? And so that’s also the thing is like just to be clear on a given week, like

89 00:10:17.260 00:10:30.880 Uttam Kumaran: we need to get the email thing done. We need to get the shipping thing done. And then we need to help Kim get on board and onto real right? That’s it. So whatever else comes up, we basically need to continue to be like.

90 00:10:31.050 00:10:33.300 Uttam Kumaran: is that gonna happen this week or not

91 00:10:33.390 00:10:43.319 Uttam Kumaran: right for any given week. And so I think in that sense it’s a lot simpler like, it’s only like 6. It’s only probably like 6 things. And I think the biggest thing is that new things come up.

92 00:10:43.360 00:10:59.429 Uttam Kumaran: There’s a lot of, for example, I have to email some stuff for direct mail like, there’s all these random things that that’s what it’s kind of like. If I come in, I’m going to be like cool like you talk to this person. You talk to this person that’s kind of where, like, I want us to. I want you to kind of start to own

93 00:10:59.898 00:11:03.481 Uttam Kumaran: because I think it’s gonna work right. But I think it’s it’s

94 00:11:03.910 00:11:07.810 Uttam Kumaran: It’s gonna take a little bit of a heavy hand from you in terms of just like

95 00:11:07.840 00:11:17.679 Uttam Kumaran: being on top of everything until you can start to say, Okay, now, I know, like Jacob, you gotta go talk to this person. You gotta go talk to this person. I think that’s the thing I’m expecting so.

96 00:11:18.380 00:11:20.340 Nicolas Sucari: Yeah, perfect. That’s that’s okay.

97 00:11:20.920 00:11:30.690 Uttam Kumaran: Okay, cool. I’ll be online today. I’m probably gonna spend like another like hour on engineering work. But I really need, like most of the day to focus on some external stuff.

98 00:11:30.990 00:11:35.159 Uttam Kumaran: So I may just be offline for some period. I’ll try to get as much

99 00:11:35.600 00:11:38.330 Uttam Kumaran: done as I can. But yeah, again, I would just.

100 00:11:38.340 00:11:41.639 Uttam Kumaran: I would just call everybody as much as possible and then

101 00:11:41.830 00:11:45.116 Uttam Kumaran: get to the get to the answer so, and I appreciate.

102 00:11:45.440 00:11:47.200 Uttam Kumaran: You hearing me out on that, so.

103 00:11:47.970 00:11:50.930 Nicolas Sucari: Yeah, that’s fine, perfect. I’m gonna be working on that.

104 00:11:51.190 00:11:51.840 Uttam Kumaran: Okay.

105 00:11:52.460 00:11:57.344 Uttam Kumaran: Okay, cool. Yeah. Slack me slack me if you need anything.

106 00:11:57.720 00:11:58.300 Nicolas Sucari: Okay.

107 00:11:58.490 00:11:59.530 Uttam Kumaran: And yeah, okay.

108 00:12:00.330 00:12:01.490 Nicolas Sucari: Perfect. Bye, guys.

109 00:12:01.490 00:12:02.920 Uttam Kumaran: Okay. Thanks. Nico.