Meeting Title: PP2G | Standup Date: 2025-04-29 Meeting participants: Kim Todaro, Luke Daque, Amber Lin
WEBVTT
1 00:00:10.890 ⇒ 00:00:11.920 Luke Daque: Hi amber.
2 00:00:12.910 ⇒ 00:00:14.380 Amber Lin: Hi.
3 00:00:16.149 ⇒ 00:00:16.959 Luke Daque: Everything.
4 00:00:17.490 ⇒ 00:00:24.400 Amber Lin: My brain is still in the last meeting I had 5 seconds in between.
5 00:00:24.570 ⇒ 00:00:29.029 Amber Lin: So let me let me figure out what’s going on.
6 00:00:31.610 ⇒ 00:00:38.539 Amber Lin: Oh, okay, we have this full parse meeting, and then we have the sales go to market meeting. Oh, my goodness, okay.
7 00:00:38.920 ⇒ 00:00:40.980 Amber Lin: don’t end today, it seems.
8 00:00:42.250 ⇒ 00:00:45.090 Luke Daque: It’s been like this since yesterday or yeah.
9 00:00:45.580 ⇒ 00:00:46.220 Amber Lin: Hi kim.
10 00:00:46.770 ⇒ 00:00:47.630 kim todaro: Hey, guys.
11 00:00:48.160 ⇒ 00:00:48.910 Luke Daque: You can.
12 00:00:49.170 ⇒ 00:00:50.200 kim todaro: A.
13 00:00:50.636 ⇒ 00:00:53.790 Amber Lin: I texted Chuck yesterday, so he said he would be coming.
14 00:00:53.960 ⇒ 00:00:54.920 kim todaro: Okay. Good.
15 00:00:55.080 ⇒ 00:01:05.530 Amber Lin: Yeah, let’s send it the link just in case and
16 00:01:14.590 ⇒ 00:01:21.030 Amber Lin: okay, why don’t we just start with the dashboard so we can show you some stuff that we updated for you.
17 00:01:21.490 ⇒ 00:01:24.350 Amber Lin: and then we’ll wait for Chuck to come here.
18 00:01:24.720 ⇒ 00:01:25.400 kim todaro: Okay.
19 00:01:27.920 ⇒ 00:01:30.623 Luke Daque: Cool, so let me share my screen.
20 00:01:32.230 ⇒ 00:01:33.519 Luke Daque: Can you see my screen.
21 00:01:34.110 ⇒ 00:01:35.240 kim todaro: Now I can. Yep.
22 00:01:37.100 ⇒ 00:01:42.280 Luke Daque: Yeah, so we did a couple of updates basically added the shopify. Bp.
23 00:01:42.530 ⇒ 00:01:48.690 Luke Daque: as like the one of the selling platforms that way, we can compare both, or like just
24 00:01:49.984 ⇒ 00:01:55.230 Luke Daque: do the validation terms of the numbers against shopify.
25 00:01:55.460 ⇒ 00:01:58.700 Luke Daque: So I tried downloading as well.
26 00:02:00.320 ⇒ 00:02:03.890 Luke Daque: the the shopify data, at least until
27 00:02:04.320 ⇒ 00:02:08.689 Luke Daque: the 24.th So I believe this is like not complete for the 25, th
28 00:02:08.910 ⇒ 00:02:12.100 Luke Daque: and so far we’re like exactly the same
29 00:02:13.290 ⇒ 00:02:16.785 Luke Daque: if we go and look at the
30 00:02:18.210 ⇒ 00:02:22.519 Luke Daque: What do you call this? The total, the total sales, for instance.
31 00:02:23.200 ⇒ 00:02:23.610 Chuck Gross’s iPhone: Hello!
32 00:02:23.610 ⇒ 00:02:26.039 Luke Daque: So. April 1. 0, hey! Hey, chuck! How’s it going.
33 00:02:26.040 ⇒ 00:02:26.540 Amber Lin: Hi shelly.
34 00:02:26.540 ⇒ 00:02:26.860 kim todaro: But.
35 00:02:30.760 ⇒ 00:02:33.940 Luke Daque: Yeah. So if we compare the exported file.
36 00:02:34.540 ⇒ 00:02:35.689 Luke Daque: So we are actually.
37 00:02:35.690 ⇒ 00:02:36.150 Chuck Gross’s iPhone: Hello!
38 00:02:36.150 ⇒ 00:02:37.010 Luke Daque: Can I do it?
39 00:02:37.320 ⇒ 00:02:37.860 kim todaro: Hey! Jack!
40 00:02:37.860 ⇒ 00:02:39.439 Luke Daque: Hi, Chuck! Can you hear us.
41 00:02:40.510 ⇒ 00:02:41.309 Chuck Gross’s iPhone: Hi! How are you?
42 00:02:41.310 ⇒ 00:02:42.320 Luke Daque: Can hear you.
43 00:02:42.320 ⇒ 00:02:43.140 kim todaro: They shouldn’t have.
44 00:02:43.855 ⇒ 00:02:45.919 Luke Daque: Yeah, we’re doing great. How are you?
45 00:02:46.430 ⇒ 00:02:47.080 Chuck Gross’s iPhone: Good.
46 00:02:48.840 ⇒ 00:02:56.290 Amber Lin: Yeah. Well, over the dashboard super quick, and we’ll talk about the shipping and split order stuff soon.
47 00:02:57.900 ⇒ 00:03:04.990 kim todaro: Great? Okay, so what did the what does the net sales column say? Luke.
48 00:03:06.620 ⇒ 00:03:09.060 kim todaro: The total there. On the spreadsheet.
49 00:03:09.690 ⇒ 00:03:10.870 Luke Daque: Oh, the spreadsheet!
50 00:03:11.480 ⇒ 00:03:12.529 Luke Daque: Oh, it’s not.
51 00:03:13.550 ⇒ 00:03:16.880 Luke Daque: Oh, this one would be like until the 24.th
52 00:03:17.650 ⇒ 00:03:19.150 Luke Daque: It’s just sum it up.
53 00:03:24.800 ⇒ 00:03:30.600 Luke Daque: Yeah, 2, 7, 2, 4, 7, 8, 8, 3, okay.
54 00:03:30.600 ⇒ 00:03:35.050 kim todaro: Okay, so total sales is gross sales and then ordered sales is net sales.
55 00:03:35.510 ⇒ 00:03:36.420 Luke Daque: Right, yeah, yeah.
56 00:03:36.420 ⇒ 00:03:42.600 kim todaro: Got it cool. I know we have to go over shipping, but I am curious. Can you
57 00:03:43.500 ⇒ 00:03:46.050 kim todaro: change the selling platform to shopify.
58 00:03:46.960 ⇒ 00:03:47.720 Luke Daque: Yeah, I mean.
59 00:03:48.210 ⇒ 00:03:49.770 kim todaro: T swim one.
60 00:03:50.960 ⇒ 00:03:55.520 kim todaro: So that that’s our parts website. So people can go and order parts on that that site.
61 00:03:56.120 ⇒ 00:03:56.710 Luke Daque: Yep.
62 00:03:57.446 ⇒ 00:04:00.490 kim todaro: Do we have cogs coming in for this? Do you know.
63 00:04:02.110 ⇒ 00:04:03.610 Luke Daque: Yeah, it. Looks like it.
64 00:04:03.910 ⇒ 00:04:13.359 kim todaro: Oh, sweet. Okay. So what does the profit look like for that cause? We don’t have anything really. Besides cogs and maybe returns. We don’t have a lot of costs there.
65 00:04:15.840 ⇒ 00:04:16.829 kim todaro: So that’s kind of cool.
66 00:04:17.974 ⇒ 00:04:19.109 Luke Daque: Discounts.
67 00:04:19.519 ⇒ 00:04:24.529 Luke Daque: Let’s see if we have some nothing for discounts, refunds.
68 00:04:24.530 ⇒ 00:04:27.639 kim todaro: Chuck. Would we have discounts on the Bt parts site.
69 00:04:27.640 ⇒ 00:04:33.890 Chuck Gross’s iPhone: No, we don’t give discounts. Everything’s full price and high margin, so that would also make sense.
70 00:04:34.150 ⇒ 00:04:39.840 kim todaro: That’s awesome. That’s like an extra 20 k in profit that I didn’t think was ours.
71 00:04:40.910 ⇒ 00:04:41.710 Luke Daque: Yeah.
72 00:04:42.480 ⇒ 00:04:43.920 kim todaro: Goodbye. Thank you.
73 00:04:46.620 ⇒ 00:04:48.540 Luke Daque: Nice.
74 00:04:48.540 ⇒ 00:04:52.910 kim todaro: Dashboard was right, and we just I didn’t know bt swim was in there. So that’s why it looked off.
75 00:04:53.360 ⇒ 00:04:55.729 Luke Daque: Yeah. And maybe that was also why it wouldn’t.
76 00:04:56.440 ⇒ 00:04:58.430 Luke Daque: Maybe the was it the
77 00:04:58.920 ⇒ 00:05:07.109 Luke Daque: yeah, the cogs was there. So yeah, that, like the unleashed data is probably like more than what you expected it to be, because of that.
78 00:05:08.270 ⇒ 00:05:08.860 kim todaro: Yes.
79 00:05:08.860 ⇒ 00:05:17.540 Luke Daque: So now I think the thing that we need to clarify on is the shipment just like it looks like we were calculating it incorrectly. You you mentioned?
80 00:05:19.510 ⇒ 00:05:21.300 Luke Daque: Yeah. So basically, that was
81 00:05:21.480 ⇒ 00:05:27.830 Luke Daque: well how we were calculating shipments for at least for ship station, where we were like utilizing the weight
82 00:05:27.990 ⇒ 00:05:30.700 Luke Daque: like, yeah, some some sort of
83 00:05:32.270 ⇒ 00:05:36.699 Luke Daque: weighted average based on the weight. Basically.
84 00:05:38.715 ⇒ 00:05:48.510 kim todaro: Yeah. So I think and chuck correct me if I’m wrong. But can we get rid of that and just have, like the Api talk to ship station directly or
85 00:05:49.050 ⇒ 00:05:51.539 kim todaro: or just come up with like a master like
86 00:05:52.460 ⇒ 00:05:56.619 kim todaro: average price list, for, like all the product types like cover pumps, heat pumps.
87 00:05:56.620 ⇒ 00:05:57.040 Luke Daque: And.
88 00:05:57.040 ⇒ 00:05:58.870 kim todaro: And then like, refer to that
89 00:06:00.530 ⇒ 00:06:05.379 kim todaro: because I don’t know. I still don’t. Getting from. Eunice is the easiest thing, but
90 00:06:05.830 ⇒ 00:06:07.770 kim todaro: I don’t know, Chuck, you let me know what you think.
91 00:06:08.440 ⇒ 00:06:19.970 Chuck Gross’s iPhone: I mean, I think if we just because units only have 7 skews, and of which the heaters we’re not really selling right this second, but I think we should just use. I think we should just use average prices for there, because.
92 00:06:19.970 ⇒ 00:06:20.570 Luke Daque: Okay.
93 00:06:20.570 ⇒ 00:06:32.110 Chuck Gross’s iPhone: Everything that we’re shipping from. There is basically a zone, one or a zone. 2 shipments, anyway. So it it’s pretty, you know, within a buck or 2, we can pretty much estimate what it costs to ship from there.
94 00:06:32.920 ⇒ 00:06:36.580 kim todaro: So basically these right these 15.
95 00:06:36.790 ⇒ 00:06:40.919 Luke Daque: Skews right? Correct newness would be
96 00:06:41.790 ⇒ 00:06:49.600 Luke Daque: like this one. Like, if if it’s like the Bdbx xbt bar 1 50, it’ll be just $20, basically right.
97 00:06:49.600 ⇒ 00:06:54.919 Chuck Gross’s iPhone: Correct. Correct. Yes, yes, it’s most likely lower, but but 20 would be fine.
98 00:06:55.590 ⇒ 00:06:56.330 Luke Daque: Okay.
99 00:06:56.880 ⇒ 00:07:04.200 Luke Daque: yeah, we can use. I can use this table. And we, you can like, change this anytime you like in case like which the prices
100 00:07:05.054 ⇒ 00:07:12.169 Luke Daque: vary, or like increase or decrease in the coming months. But yeah, we can use that.
101 00:07:12.400 ⇒ 00:07:15.060 Luke Daque: And what about the ship station? One where we were
102 00:07:15.650 ⇒ 00:07:20.240 Luke Daque: like doing some weird calculation on like weighted shipment of
103 00:07:20.480 ⇒ 00:07:22.829 Luke Daque: yeah, we did average and everything.
104 00:07:26.831 ⇒ 00:07:29.719 kim todaro: So I think the best thing for the
105 00:07:30.530 ⇒ 00:07:33.170 kim todaro: I mean, I think the best way to do this is to
106 00:07:33.990 ⇒ 00:07:41.390 kim todaro: like I get spreadsheets from chuck like there’s reports that I can isolate just the shopify
107 00:07:42.410 ⇒ 00:07:44.050 kim todaro: ship station orders.
108 00:07:44.850 ⇒ 00:07:53.680 kim todaro: I think, whether we use order, date or ship day. I think using those would be really accurate. My only concern is like, How are you gonna know
109 00:07:54.240 ⇒ 00:07:59.150 kim todaro: which products get shipped via unis? And like Chuck said, there aren’t a lot of them lately.
110 00:07:59.150 ⇒ 00:08:00.639 Chuck Gross’s iPhone: Someone who’s coming back to pick that up.
111 00:08:00.920 ⇒ 00:08:01.559 Chuck Gross’s iPhone: I want to.
112 00:08:02.660 ⇒ 00:08:07.519 kim todaro: But yeah, those are. Those are my my thoughts. If you could just connect directly to the To ship station.
113 00:08:08.990 ⇒ 00:08:10.620 Chuck Gross’s iPhone: Who’s my last joke?
114 00:08:11.120 ⇒ 00:08:12.440 Chuck Gross’s iPhone: Where’s my lunch?
115 00:08:13.280 ⇒ 00:08:13.920 kim todaro: Trucks getting! Yelled.
116 00:08:13.920 ⇒ 00:08:14.500 Luke Daque: That.
117 00:08:15.160 ⇒ 00:08:16.580 Chuck Gross’s iPhone: Yeah. Hold on a second.
118 00:08:20.370 ⇒ 00:08:23.199 Luke Daque: So you mentioned for shift station, we just
119 00:08:24.040 ⇒ 00:08:27.040 Luke Daque: we just get directly what the
120 00:08:28.085 ⇒ 00:08:32.672 Luke Daque: shipping costs from the Api is right. So we’re not gonna do this like
121 00:08:33.120 ⇒ 00:08:40.420 Luke Daque: complicated calculation where it’s averaging anymore. So yeah, we can, we can ditch this.
122 00:08:40.429 ⇒ 00:08:40.819 kim todaro: Yes.
123 00:08:41.195 ⇒ 00:08:46.070 Luke Daque: And just straight out. Get the data from the ship cost, and then
124 00:08:46.380 ⇒ 00:08:48.799 Luke Daque: the other thing would be to
125 00:08:50.000 ⇒ 00:08:53.260 Luke Daque: use if it’s coming. If it’s like one of
126 00:08:54.805 ⇒ 00:08:58.869 Luke Daque: that’s the heat pump or the variable speed pump it would.
127 00:08:59.700 ⇒ 00:09:02.100 Luke Daque: Based on the on this date of that.
128 00:09:03.360 ⇒ 00:09:06.330 Luke Daque: Assuming we’re shipping these from upwork.
129 00:09:07.280 ⇒ 00:09:17.169 kim todaro: Exactly. Yeah. I’m just wondering how you even get the count of those from Eunice to you know what I mean. Like, how do you get the count of those products that we’re shipping from Unis.
130 00:09:18.760 ⇒ 00:09:20.939 Luke Daque: We get like we can always like.
131 00:09:20.940 ⇒ 00:09:21.320 Chuck Gross’s iPhone: There you go!
132 00:09:21.320 ⇒ 00:09:23.270 Luke Daque: If ever the order, or if ever, that she.
133 00:09:24.400 ⇒ 00:09:29.460 Luke Daque: these Skus, then we can count those as soon as but we are actually.
134 00:09:29.680 ⇒ 00:09:35.150 kim todaro: The thing is is that we don’t ship all of those from Munis. Some are still going through ship station, some of those Skus.
135 00:09:36.230 ⇒ 00:09:37.000 Luke Daque: Right?
136 00:09:37.230 ⇒ 00:09:43.960 Luke Daque: We we do have. We are getting ships Unis shipments from
137 00:09:47.190 ⇒ 00:09:48.579 Luke Daque: from here.
138 00:09:52.970 ⇒ 00:09:53.960 Luke Daque: Yeah.
139 00:10:01.130 ⇒ 00:10:03.370 Luke Daque: Well, let me show you the order.
140 00:10:09.030 ⇒ 00:10:12.829 Luke Daque: Yeah, we are. We are getting unit shipments coming from.
141 00:10:14.860 ⇒ 00:10:18.463 Chuck Gross’s iPhone: The report. Basically, you like to watch it.
142 00:10:22.360 ⇒ 00:10:33.100 Luke Daque: Yeah, like, we’re getting a report from from Unis. And then we’re using that as like to determine to determine which orders are being shipped by Unis, basically.
143 00:10:33.100 ⇒ 00:10:35.630 kim todaro: Oh, amazing! Okay. I didn’t know that great.
144 00:10:35.630 ⇒ 00:10:37.850 Luke Daque: So we do have that already.
145 00:10:39.520 ⇒ 00:10:47.234 Luke Daque: And then, aside from this, we are also using the this oh, which one by the
146 00:10:47.940 ⇒ 00:10:49.659 Luke Daque: these skills as well.
147 00:10:50.800 ⇒ 00:10:58.510 Luke Daque: So so basically, there’s 2 2 sources for units. One is the report that’s coming from units itself.
148 00:10:58.750 ⇒ 00:11:01.210 Luke Daque: And then the second would be these skews.
149 00:11:01.940 ⇒ 00:11:03.569 Luke Daque: So that should be correct, right?
150 00:11:03.780 ⇒ 00:11:09.386 Luke Daque: Because we do have prices. Shipping cost for the for these
151 00:11:10.430 ⇒ 00:11:10.800 kim todaro: Yeah.
152 00:11:10.800 ⇒ 00:11:11.460 Luke Daque: Thanks.
153 00:11:11.460 ⇒ 00:11:19.849 kim todaro: Yeah, for whatever products are coming from. Unis, yeah, use that pricing that average price or cost list that you just showed me in in excel.
154 00:11:22.100 ⇒ 00:11:26.989 Luke Daque: Okay, sounds good. We should be good. Then I guess the the bigger one would be the
155 00:11:27.200 ⇒ 00:11:30.940 Luke Daque: you know, the station ones where we’re.
156 00:11:31.220 ⇒ 00:11:31.760 kim todaro: Okay.
157 00:11:31.760 ⇒ 00:11:40.110 Luke Daque: But the other thing also I noticed that we are missing here is because of the split orders. The order number is actually changed.
158 00:11:40.420 ⇒ 00:11:48.380 Luke Daque: So we are also missing those. I’ll have to add those. But before that I’ll have to fix the ship. The that one, the split order issue.
159 00:11:49.920 ⇒ 00:11:50.680 Luke Daque: Yeah.
160 00:11:51.100 ⇒ 00:11:58.612 kim todaro: Okay, yeah. Chuck. Chuck actually showed me an example yesterday of like I think we sold a bundle and
161 00:12:00.050 ⇒ 00:12:04.010 kim todaro: somehow we almost shipped out 2 pumps because of the split issue.
162 00:12:04.420 ⇒ 00:12:05.260 Luke Daque: Yeah.
163 00:12:05.580 ⇒ 00:12:11.110 Luke Daque: So apparently that was like that has always been there. We just did chuck. Just notice it, I guess.
164 00:12:11.110 ⇒ 00:12:11.490 kim todaro: Okay.
165 00:12:11.490 ⇒ 00:12:12.839 Luke Daque: A couple of weeks ago.
166 00:12:13.390 ⇒ 00:12:20.180 Chuck Gross’s iPhone: It just started happening a couple of weeks ago, because all of a sudden I noticed that a shipment with an older order number.
167 00:12:20.700 ⇒ 00:12:20.940 Luke Daque: And
168 00:12:21.180 ⇒ 00:12:23.310 Chuck Gross’s iPhone: Back up all of a sudden out of nowhere.
169 00:12:23.850 ⇒ 00:12:29.809 Chuck Gross’s iPhone: and it would say, like one of these, 0 skew to ship. So it’s just it was very weird.
170 00:12:30.180 ⇒ 00:12:30.970 Chuck Gross’s iPhone: like.
171 00:12:31.260 ⇒ 00:12:32.050 Luke Daque: Right.
172 00:12:32.970 ⇒ 00:12:37.309 Chuck Gross’s iPhone: But but now it’s becoming a problem, because now it’s it’s happening more frequently.
173 00:12:38.020 ⇒ 00:12:38.960 Luke Daque: Yeah.
174 00:12:39.150 ⇒ 00:12:49.989 Luke Daque: that makes sense. I did reach out to, because I did look into the logic to the split order. And it seems fine. So I did reach out to ship station support. And they mentioned that it was because.
175 00:12:50.444 ⇒ 00:12:53.910 Luke Daque: there were like multiple lines for a single order. And the
176 00:12:54.510 ⇒ 00:13:06.459 Luke Daque: yeah, they’re they’re like, split order. Things gonna fail. If that happened like, if there’s like multiple lines. So they they propose a different approach, which is basically adding a tag
177 00:13:06.610 ⇒ 00:13:10.490 Luke Daque: to the product itself, not not to the order.
178 00:13:10.870 ⇒ 00:13:14.319 Luke Daque: Then they okay, the yeah. Use the logic to
179 00:13:14.590 ⇒ 00:13:19.529 Luke Daque: look at the tag. And instead of looking at the order. So that’s what I’ll be like trying to.
180 00:13:20.110 ⇒ 00:13:23.780 Luke Daque: That’s what I’ll try to fix. Yeah.
181 00:13:24.550 ⇒ 00:13:32.240 Chuck Gross’s iPhone: Okay. But there’s a problem with that, because we need the orders to split, because for argument’s sake, of someone buys a pump
182 00:13:32.600 ⇒ 00:13:34.000 Chuck Gross’s iPhone: and a filter.
183 00:13:34.670 ⇒ 00:13:35.140 Luke Daque: Right.
184 00:13:35.140 ⇒ 00:13:38.120 Chuck Gross’s iPhone: Which is, which will be on 2 separate lines.
185 00:13:38.420 ⇒ 00:13:41.640 Chuck Gross’s iPhone: The pump gets shipped out from Eunice.
186 00:13:42.090 ⇒ 00:13:47.160 Chuck Gross’s iPhone: If it’s in Florida, or in one of those other zip codes. It will get shipped out of one warehouse.
187 00:13:47.930 ⇒ 00:13:50.560 Luke Daque: And I will ship out the filter from New York.
188 00:13:50.930 ⇒ 00:13:54.610 Chuck Gross’s iPhone: So the way we split we set up the logic
189 00:13:54.860 ⇒ 00:14:04.510 Chuck Gross’s iPhone: was to split any order with the heater, because those are in the other warehouses or a variable speed pump those 11 skews you had on that other sheet.
190 00:14:05.360 ⇒ 00:14:06.260 Luke Daque: Right.
191 00:14:06.260 ⇒ 00:14:10.120 Chuck Gross’s iPhone: It takes. It splits that that line all from the other lines.
192 00:14:10.610 ⇒ 00:14:12.780 Chuck Gross’s iPhone: Ship station tags
193 00:14:12.910 ⇒ 00:14:22.159 Chuck Gross’s iPhone: the shipments in the given zip codes or States. I forget the exact way we did it yellow. So we know it’s a Florida shipments in Ship station.
194 00:14:23.100 ⇒ 00:14:23.850 Luke Daque: Right.
195 00:14:23.850 ⇒ 00:14:27.410 Chuck Gross’s iPhone: In which case I can. At 1st we were just automatically
196 00:14:27.610 ⇒ 00:14:33.320 Chuck Gross’s iPhone: killing those shipments and ship station, but I do them manually, which is fine. I would rather do it that way.
197 00:14:33.950 ⇒ 00:14:40.689 Chuck Gross’s iPhone: But none of that’s happening anymore. There’s not tagging, it’s splitting. It’s coming back after I ship it.
198 00:14:42.290 ⇒ 00:14:44.349 Luke Daque: Hmm interesting.
199 00:14:44.750 ⇒ 00:14:49.260 Luke Daque: So from what I understand, there’s to
200 00:14:51.910 ⇒ 00:14:58.190 Luke Daque: So there’s basically 2 steps right, like the 1st step was was to split the order in shopify.
201 00:14:59.230 ⇒ 00:15:00.720 Luke Daque: split orders.
202 00:15:00.720 ⇒ 00:15:08.270 Chuck Gross’s iPhone: Right right that split is in shopify itself, so the order will split in shopify.
203 00:15:09.450 ⇒ 00:15:13.989 Luke Daque: Right, which is like this one. Let me let me just show it here.
204 00:15:14.640 ⇒ 00:15:16.300 Luke Daque: Split order in this one.
205 00:15:17.600 ⇒ 00:15:24.170 Luke Daque: So there’s like some logic put in place for the split order.
206 00:15:26.190 ⇒ 00:15:27.459 Luke Daque: Think it’s loading.
207 00:15:32.550 ⇒ 00:15:36.050 Luke Daque: Yeah, this one still loading?
208 00:15:40.220 ⇒ 00:15:46.619 Luke Daque: Yeah. So there’s like 2 groups, one for all the heat pumps, I guess, and then this one I mean viable speed pumps.
209 00:15:53.350 ⇒ 00:15:56.589 Chuck Gross’s iPhone: Right? Yeah, so any yeah, right, any of those models. Correct?
210 00:15:59.140 ⇒ 00:16:00.210 Luke Daque: Yeah.
211 00:16:02.600 ⇒ 00:16:07.860 Luke Daque: And then the second part would be the tagging, which is essentially
212 00:16:10.610 ⇒ 00:16:14.070 Luke Daque: already in ship station, like, based on.
213 00:16:14.910 ⇒ 00:16:22.859 Chuck Gross’s iPhone: Right which and and the the tagging is working fine. Unless it’s a split order. When this split order happens, it’s like a total disaster. Now.
214 00:16:23.470 ⇒ 00:16:24.350 Luke Daque: Hmm.
215 00:16:24.710 ⇒ 00:16:27.659 Chuck Gross’s iPhone: Tagging is. The tagging is working fine, otherwise.
216 00:16:29.120 ⇒ 00:16:31.819 Luke Daque: And that wasn’t a problem before it just happened.
217 00:16:31.820 ⇒ 00:16:37.429 Chuck Gross’s iPhone: No, not no, not since I brought it up. That’s only been, you know, whatever last few weeks or so.
218 00:16:37.990 ⇒ 00:16:39.729 Luke Daque: I see. Okay, I’ll
219 00:16:40.180 ⇒ 00:16:46.220 Luke Daque: I’ll report that to the support team, because I believe they only answered this question, this part of the
220 00:16:47.112 ⇒ 00:16:54.859 Luke Daque: like, the splitting. But the tagging part is a different, I guess. Issue that they have to like. Figure out as well.
221 00:16:55.660 ⇒ 00:17:05.849 Chuck Gross’s iPhone: Yeah. So I think right, I think we figure out the splitting issue. I think the tagging issue will resolve itself automatically. So I think the ship. The splitting is the problem. For whatever reason.
222 00:17:06.609 ⇒ 00:17:11.169 Luke Daque: I see. Okay, I’ll I’ll do that. Then I’ll try to fix the splitting
223 00:17:11.771 ⇒ 00:17:14.178 Luke Daque: of orders based on how they
224 00:17:15.359 ⇒ 00:17:18.149 Luke Daque: what they mentioned in the ticket, and then
225 00:17:18.309 ⇒ 00:17:19.839 Luke Daque: see where we go from there.
226 00:17:20.699 ⇒ 00:17:23.159 Luke Daque: Hopefully, that fixes the tagging issue as well.
227 00:17:24.300 ⇒ 00:17:24.990 Chuck Gross’s iPhone: Okay.
228 00:17:27.290 ⇒ 00:17:27.950 Luke Daque: Cool.
229 00:17:28.610 ⇒ 00:17:34.410 Luke Daque: And yeah, once this gets fixed, I’ll have to update as well the the the model, because, like.
230 00:17:35.010 ⇒ 00:17:37.220 Luke Daque: because of the added suffix
231 00:17:38.046 ⇒ 00:17:45.240 Luke Daque: we won’t be able to match it exactly with the order number, so I’ll have to like. Add the suffix as well to the actual order number
232 00:17:45.580 ⇒ 00:17:47.630 Luke Daque: in ship station, or something of that.
233 00:17:49.150 ⇒ 00:17:53.050 Luke Daque: But yeah, yes. Can you mentioned something.
234 00:17:53.320 ⇒ 00:18:01.880 kim todaro: Sorry I was just double checking in shopify for the Bt. Parts site, and I know that you have $30,000 in revenue. But we’re only seeing 11.
235 00:18:02.950 ⇒ 00:18:06.210 kim todaro: Let me send you the screenshot from the interface.
236 00:18:07.140 ⇒ 00:18:09.319 Luke Daque: Let me let me check it. Here.
237 00:18:22.910 ⇒ 00:18:24.100 Luke Daque: switch!
238 00:18:28.930 ⇒ 00:18:30.869 Luke Daque: That’s for April. You, miss.
239 00:18:31.430 ⇒ 00:18:32.390 Luke Daque: I’m thinking.
240 00:18:32.780 ⇒ 00:18:34.989 kim todaro: Yeah, I think Chuck pulled month to date.
241 00:18:45.250 ⇒ 00:18:49.410 Luke Daque: Click this one sales and attending.
242 00:19:04.150 ⇒ 00:19:09.750 Luke Daque: Yeah, okay, I’ll take a look at what’s happening here.
243 00:19:10.190 ⇒ 00:19:10.950 kim todaro: Okay.
244 00:19:11.660 ⇒ 00:19:14.939 Luke Daque: For the bt, at least for the other one. We’re already good
245 00:19:15.220 ⇒ 00:19:17.490 Luke Daque: one, but for bt, that’s right.
246 00:19:17.970 ⇒ 00:19:19.129 kim todaro: Yeah, we just have to.
247 00:19:19.130 ⇒ 00:19:25.470 Amber Lin: Oh, wait on the dashboard. We’re looking at March. Sorry for the shopify one. Can we go.
248 00:19:25.470 ⇒ 00:19:25.990 kim todaro: Awesome.
249 00:19:28.140 ⇒ 00:19:30.400 Luke Daque: Okay, you mean chocolate.
250 00:19:30.400 ⇒ 00:19:33.709 Amber Lin: Yeah, it says, March. What about for April?
251 00:19:34.022 ⇒ 00:19:36.210 Luke Daque: This is April. This is the comparison.
252 00:19:36.210 ⇒ 00:19:38.439 Amber Lin: Oh, okay, I see. I see. I see.
253 00:19:39.330 ⇒ 00:19:40.360 Amber Lin: Yeah, yeah.
254 00:19:40.360 ⇒ 00:19:43.500 Luke Daque: Okay, I’ll take a look at that just like we’re like, 3 times.
255 00:19:43.690 ⇒ 00:19:47.280 Luke Daque: yeah. It says for gross deal, is that.
256 00:19:47.570 ⇒ 00:19:48.439 Amber Lin: There’s a lot of.
257 00:19:48.440 ⇒ 00:19:48.900 Luke Daque: Tickets.
258 00:19:48.900 ⇒ 00:19:52.299 Amber Lin: Sounds, though the discounts is massive.
259 00:19:52.300 ⇒ 00:19:53.560 kim todaro: Well, that’s interesting.
260 00:19:53.810 ⇒ 00:19:54.320 Amber Lin: Yeah.
261 00:19:54.320 ⇒ 00:19:56.850 Luke Daque: If we do one to 24,
262 00:19:57.480 ⇒ 00:20:01.489 Luke Daque: we’re at 30,000. Maybe it should be the same. It looks like 30,000.
263 00:20:01.490 ⇒ 00:20:02.550 Amber Lin: Yeah.
264 00:20:02.550 ⇒ 00:20:05.330 kim todaro: So it’s the discounts that’s not populating.
265 00:20:09.620 ⇒ 00:20:11.236 kim todaro: There’s so many discounts. Chuck.
266 00:20:11.560 ⇒ 00:20:16.540 Chuck Gross’s iPhone: They use. They use that to ship replacement parts like warranty parts, or whatever.
267 00:20:16.690 ⇒ 00:20:19.959 kim todaro: The the customer service team does.
268 00:20:20.510 ⇒ 00:20:21.240 Chuck Gross’s iPhone: Right.
269 00:20:22.890 ⇒ 00:20:23.740 kim todaro: Damn. Okay.
270 00:20:24.390 ⇒ 00:20:28.099 Luke Daque: So should we include this for the meeting.
271 00:20:28.100 ⇒ 00:20:29.880 kim todaro: I think so.
272 00:20:30.670 ⇒ 00:20:33.000 Luke Daque: Because we’re not getting anything here. Okay?
273 00:20:34.500 ⇒ 00:20:39.210 kim todaro: Yeah, I would kind of break it up just like the original shopify.
274 00:20:39.630 ⇒ 00:20:41.380 Luke Daque: Instance, that yeah.
275 00:20:41.380 ⇒ 00:20:47.489 kim todaro: Yeah, like ordered sales is gross sales. Total sales is net sales, and then add the discount column.
276 00:20:49.100 ⇒ 00:20:49.720 Luke Daque: Okay.
277 00:20:51.470 ⇒ 00:20:51.820 Luke Daque: Okay.
278 00:20:51.820 ⇒ 00:20:52.440 Luke Daque: Tweak.
279 00:20:52.870 ⇒ 00:21:03.369 kim todaro: We figured that out. And then another question I just had not to confuse things. Chuck is for shipping costs on the Bt parts. Where are those costs found? Are those in ship station?
280 00:21:03.870 ⇒ 00:21:09.849 Chuck Gross’s iPhone: They’re in ship. They’re in a separate ship station account, but they’re I can share it with you later. It’s a separate account.
281 00:21:09.850 ⇒ 00:21:10.370 kim todaro: Okay.
282 00:21:11.370 ⇒ 00:21:16.039 Chuck Gross’s iPhone: We collect. Yeah, we we collect shipment payments on that website. Also.
283 00:21:16.410 ⇒ 00:21:18.459 kim todaro: Good to know. Okay, so there’s shipping charges.
284 00:21:19.970 ⇒ 00:21:25.820 kim todaro: Okay? So, Luke, when we when we get there, we have a different login for the ship station. You might already have it, though.
285 00:21:26.100 ⇒ 00:21:28.319 kim todaro: but those costs need to.
286 00:21:28.320 ⇒ 00:21:29.149 Luke Daque: Do you mean?
287 00:21:30.520 ⇒ 00:21:34.070 kim todaro: Probably get added, but then the shipping revenue should also be included.
288 00:21:35.090 ⇒ 00:21:37.369 Luke Daque: Okay, yeah, sorry. That’s not.
289 00:21:37.370 ⇒ 00:21:38.110 kim todaro: Sure.
290 00:21:38.110 ⇒ 00:21:41.539 Luke Daque: Movie, the the ship station, the second ship station.
291 00:21:41.790 ⇒ 00:21:43.150 Luke Daque: Yep. Trickles interesting.
292 00:21:43.150 ⇒ 00:21:45.519 kim todaro: Later on you can. We can set up.
293 00:21:47.090 ⇒ 00:21:49.290 Luke Daque: The source. Cool sounds good, then.
294 00:21:49.290 ⇒ 00:21:58.579 kim todaro: Okay. Well, I feel like we. We made a lot of discoveries. So we’ll let you get to work, Luke, and then we’ll we’ll meet up again towards the end of the week, or something.
295 00:21:58.930 ⇒ 00:22:00.629 Luke Daque: Yeah, sounds good.
296 00:22:00.630 ⇒ 00:22:01.400 kim todaro: All right.
297 00:22:04.520 ⇒ 00:22:05.360 kim todaro: Amber, do you.
298 00:22:05.360 ⇒ 00:22:06.040 Luke Daque: Anything else.
299 00:22:06.180 ⇒ 00:22:09.289 kim todaro: Do you guys have anything else? I think I’m good, Chuck, if you have anything.
300 00:22:09.930 ⇒ 00:22:11.089 Chuck Gross’s iPhone: No, I’m good.
301 00:22:12.380 ⇒ 00:22:17.040 Luke Daque: Okay, we’ll do Async update if anything comes up. I guess.
302 00:22:17.910 ⇒ 00:22:18.810 kim todaro: Sounds good.
303 00:22:20.000 ⇒ 00:22:20.680 Luke Daque: Sure.
304 00:22:24.510 ⇒ 00:22:26.090 Amber Lin: Thank you for coming to the meeting.
305 00:22:26.470 ⇒ 00:22:27.040 kim todaro: Thanks guys.
306 00:22:27.040 ⇒ 00:22:29.780 Luke Daque: Thanks, guys. Have a nice rest of the day. Bye, bye.
307 00:22:30.690 ⇒ 00:22:31.560 Amber Lin: Bye.