Meeting Title: New-UNIS-Location - PoolParts Date: 2024-07-05 Meeting participants: Michael Woodhams, Nicolas Sucari, Uttam Kumaran
WEBVTT
1 00:02:02.370 ⇒ 00:02:03.340 Nicolas Sucari: Hi Mike Hill.
2 00:02:04.200 ⇒ 00:02:05.239 Michael Woodhams: Hey? How’s it going.
3 00:02:08.710 ⇒ 00:02:10.469 Nicolas Sucari: I’m pretty good. How about you?
4 00:02:11.420 ⇒ 00:02:12.640 Michael Woodhams: I’m doing alright.
5 00:02:13.490 ⇒ 00:02:16.062 Michael Woodhams: eager to get on to the weekend.
6 00:02:17.020 ⇒ 00:02:17.820 Nicolas Sucari: Yeah.
7 00:02:18.340 ⇒ 00:02:19.170 Nicolas Sucari: yeah.
8 00:02:21.380 ⇒ 00:02:23.210 Nicolas Sucari: I think I need the weekend.
9 00:02:25.397 ⇒ 00:02:32.880 Michael Woodhams: Supply chain is tough when there’s a holiday on a Thursday, because, like you got people checking out on Wednesday people checking out on Friday. And
10 00:02:34.030 ⇒ 00:02:35.590 Michael Woodhams: yeah, I’ve just.
11 00:02:35.590 ⇒ 00:02:36.199 Nicolas Sucari: You know I’m.
12 00:02:36.200 ⇒ 00:02:37.526 Michael Woodhams: Good morning!
13 00:02:38.190 ⇒ 00:02:41.740 Nicolas Sucari: i i i think it’s the 1st time we we talk. I’m
14 00:02:42.020 ⇒ 00:02:45.430 Nicolas Sucari: I’m Nicola. I’m from Argentina. I work with Utah
15 00:02:45.480 ⇒ 00:02:46.670 Nicolas Sucari: right now. Thank you?
16 00:02:47.401 ⇒ 00:02:54.440 Nicolas Sucari: So in Argentina we have these things that the Government created. They they are called like day off.
17 00:02:54.550 ⇒ 00:03:04.540 Nicolas Sucari: because when you have a day off on Thursday, also Friday. Sometimes it’s like a kind of day off, so that you can have like an extra large week, or something like that.
18 00:03:04.540 ⇒ 00:03:05.080 Michael Woodhams: Right.
19 00:03:05.080 ⇒ 00:03:09.469 Nicolas Sucari: I don’t know how to how to call it, but in Argentina is pretty common for the customers.
20 00:03:10.040 ⇒ 00:03:13.060 Nicolas Sucari: I know here it’s not the time at all. You’re from the Us.
21 00:03:13.380 ⇒ 00:03:15.330 Michael Woodhams: Yeah, we work too much.
22 00:03:17.260 ⇒ 00:03:20.049 Uttam Kumaran: Yeah, on that note we’re meeting on a Friday. But.
23 00:03:20.050 ⇒ 00:03:21.130 Michael Woodhams: I’m a
24 00:03:22.020 ⇒ 00:03:23.210 Michael Woodhams: how’s it going here, Tom?
25 00:03:23.630 ⇒ 00:03:25.330 Uttam Kumaran: Michael, good! How are you?
26 00:03:26.160 ⇒ 00:03:32.064 Michael Woodhams: Good. Yeah, Nicholas was telling me in Argentina they just make the Friday ma mandatory that we just don’t work.
27 00:03:32.360 ⇒ 00:03:32.920 Uttam Kumaran: A.
28 00:03:35.060 ⇒ 00:03:37.860 Nicolas Sucari: Call it like bridge. Yeah.
29 00:03:37.980 ⇒ 00:03:39.320 Nicolas Sucari: it’s so funny. Cause.
30 00:03:39.320 ⇒ 00:03:46.116 Michael Woodhams: My! My 4 year old boy was telling me that I can’t work today because it’s breaking the law. That’s what he told me.
31 00:03:47.730 ⇒ 00:03:48.939 Michael Woodhams: I’m like, I don’t want work.
32 00:03:48.940 ⇒ 00:03:52.059 Uttam Kumaran: Yeah, I mean, then I should be in maximum security prison. But.
33 00:03:52.060 ⇒ 00:03:54.290 Michael Woodhams: That’s fine. Yeah, no way. Yeah.
34 00:03:56.510 ⇒ 00:04:06.140 Uttam Kumaran: Amazing. Well, I know it’s been a while, so thanks for catching up, I think a couple of things. So on one hand, I’ll let we could talk about the
35 00:04:06.200 ⇒ 00:04:11.839 Uttam Kumaran: Ca side. So I think I’m just work basically working through stuff with Justin, like, set up the shopify
36 00:04:11.860 ⇒ 00:04:13.740 Uttam Kumaran: app and just continuing to kind of work
37 00:04:14.060 ⇒ 00:04:20.099 Uttam Kumaran: with stuff on their end. I think we a shipment arrived. Chuck
38 00:04:20.260 ⇒ 00:04:23.029 Uttam Kumaran: mentioned that he was able to get a shipment over?
39 00:04:24.480 ⇒ 00:04:29.830 Uttam Kumaran: so I think we just basically already just kind of waiting kind of for integration stuff.
40 00:04:30.370 ⇒ 00:04:33.209 Michael Woodhams: Let me make sure it’s an inventory. Hold on.
41 00:04:34.140 ⇒ 00:04:38.160 Michael Woodhams: Yeah, so on the inventory or on the integration note.
42 00:04:39.780 ⇒ 00:04:42.730 Michael Woodhams: I am noticing lately.
43 00:04:43.430 ⇒ 00:04:50.400 Michael Woodhams: We’re not doing a great job at like managing order, flow to locations through, shopify, shopify so.
44 00:04:50.400 ⇒ 00:04:51.010 Uttam Kumaran: Yeah.
45 00:04:51.830 ⇒ 00:04:57.250 Michael Woodhams: I have a couple of other things going on. I’m just really kind of beating up the team to make sure they double and triple check things.
46 00:04:57.320 ⇒ 00:04:57.830 Michael Woodhams: Okay?
47 00:04:58.400 ⇒ 00:05:01.089 Michael Woodhams: so I will say, once we do get live.
48 00:05:01.260 ⇒ 00:05:04.499 Michael Woodhams: just keep an eye on the 1st few orders. Make sure they make sense. I’ll do this.
49 00:05:04.500 ⇒ 00:05:04.990 Uttam Kumaran: Yeah.
50 00:05:04.990 ⇒ 00:05:08.620 Michael Woodhams: You know, just like if we see something that you know is going to
51 00:05:08.750 ⇒ 00:05:12.180 Michael Woodhams: California. And for some reason they’re shipping it out of Florida, like, let’s just.
52 00:05:12.180 ⇒ 00:05:12.890 Uttam Kumaran: Exactly.
53 00:05:13.280 ⇒ 00:05:13.669 Michael Woodhams: Either!
54 00:05:13.880 ⇒ 00:05:19.630 Uttam Kumaran: Yeah, that’s the thing. I think. You know, once we have kylie set up. And then what once we have the next one.
55 00:05:19.660 ⇒ 00:05:25.089 Uttam Kumaran: basically, I wanna just make sure that yeah, like things are getting sent from the right places. And then
56 00:05:26.380 ⇒ 00:05:33.579 Uttam Kumaran: you know again, I think we’re now, I think between us and then between Justin, I think we have a good lines of communication on everything. So
57 00:05:33.960 ⇒ 00:05:37.069 Uttam Kumaran: whatever you know comes up, I think we can clear out so.
58 00:05:39.210 ⇒ 00:05:45.360 Michael Woodhams: Totally I’m seeing available inventory. It looks like they closed out that receipt into California, and it’s available.
59 00:05:45.520 ⇒ 00:05:50.320 Michael Woodhams: So we’re ready for the live orders whenever we flip that on for them to drop.
60 00:05:50.910 ⇒ 00:05:52.010 Uttam Kumaran: Cool, awesome.
61 00:05:52.320 ⇒ 00:05:52.729 Michael Woodhams: Are we waiting?
62 00:05:53.310 ⇒ 00:05:55.719 Michael Woodhams: During this call to talk about that, or what’s the.
63 00:05:56.090 ⇒ 00:06:04.250 Uttam Kumaran: No. So I I we’re still kind of emailing back and forth from my understanding, like they have everything they need.
64 00:06:04.662 ⇒ 00:06:14.037 Uttam Kumaran: Again. The the way that we decided to handle stuff is we’re using order tags. I think it was a little bit different than what we were doing before
65 00:06:14.420 ⇒ 00:06:17.240 Uttam Kumaran: But for that reason I think there’s just some
66 00:06:17.550 ⇒ 00:06:19.810 Uttam Kumaran: some change necessary. Yeah.
67 00:06:19.810 ⇒ 00:06:22.879 Michael Woodhams: Sure. So like what I’m noticing is like, like.
68 00:06:23.020 ⇒ 00:06:31.019 Michael Woodhams: I mean, obviously, we we don’t run shopify right like a shopify. We do. And I’m noticing is there’s customers that
69 00:06:31.270 ⇒ 00:06:39.620 Michael Woodhams: this just happened like things just flow. And then there’s customers where it doesn’t, and what I’m noticing is when it doesn’t. It’s always like.
70 00:06:39.780 ⇒ 00:06:48.828 Michael Woodhams: you know, it’s it’s your 1st go around like it is ours with your account, right? Like we’re not being directed. And so like, my big question was like, What is the best practice? Right? Cause? I’ve got another.
71 00:06:49.060 ⇒ 00:06:49.460 Uttam Kumaran: Yes.
72 00:06:49.460 ⇒ 00:06:59.989 Michael Woodhams: Somewhere. That’s they’re physically creating like a new skew and shopify and then filling out like this Aka Skew column on our item setup so that we receive, you know the
73 00:07:00.020 ⇒ 00:07:09.399 Michael Woodhams: the you know, 3 horsepower, you know. Variable speed pump, right? But the the order comes over with that skew with like a U at the end, or whatever.
74 00:07:09.560 ⇒ 00:07:10.100 Uttam Kumaran: Yeah.
75 00:07:10.100 ⇒ 00:07:15.764 Michael Woodhams: The Ata skew, and it maps over to the actual one.
76 00:07:16.280 ⇒ 00:07:32.289 Uttam Kumaran: Yeah, I see the same thing. And so we. The reason why we have we had this new thing is, we were like using this thing and ship station rules that we set up that basically like maps, certain zips or something. Because the thing is, it’s like
77 00:07:32.300 ⇒ 00:07:47.499 Uttam Kumaran: both. We have our, the our own warehouse, and then we have the warehouse reason through you. So some stuff needs to like, not flow through ours and flow through you. But then we don’t. We know what doesn’t flow through ours, but it’s also we may not have the confirmation of what has flowed through you. So there’s a.
78 00:07:47.500 ⇒ 00:07:51.389 Michael Woodhams: Yeah. Yeah. Hire like an it person. That also has their own.
79 00:07:51.390 ⇒ 00:07:51.990 Uttam Kumaran: Yes.
80 00:07:53.432 ⇒ 00:07:59.959 Uttam Kumaran: yeah, which is just like, I mean, like, I’m becoming like a logistics expert, which is fine.
81 00:07:59.960 ⇒ 00:08:00.510 Michael Woodhams: Turn around.
82 00:08:00.510 ⇒ 00:08:01.110 Uttam Kumaran: This is.
83 00:08:01.110 ⇒ 00:08:02.500 Michael Woodhams: Yeah, and I hear, yeah.
84 00:08:03.040 ⇒ 00:08:05.310 Uttam Kumaran: Yeah, it’s just doing so.
85 00:08:05.470 ⇒ 00:08:06.190 Michael Woodhams: Yeah, so.
86 00:08:06.190 ⇒ 00:08:14.080 Uttam Kumaran: I think, like the order tags. It’s a lot more sustainable for us, because also, again, we’re going to open another one.
87 00:08:15.260 ⇒ 00:08:17.390 Uttam Kumaran: And
88 00:08:17.680 ⇒ 00:08:41.200 Uttam Kumaran: we’re basically now cause, we have again multiple shipping providers, multiple warehouses and then multiple, like types of skew. So everything at this this set dealing with that which is fine again, it’s like, I. I just wanted to work out really well. And also we use the same thing for the next one, right? So it’s
89 00:08:41.429 ⇒ 00:08:42.779 Uttam Kumaran: ideally, it’s not like.
90 00:08:42.780 ⇒ 00:08:43.939 Michael Woodhams: So I think we’re on the same page.
91 00:08:43.940 ⇒ 00:08:44.450 Uttam Kumaran: The Texas.
92 00:08:44.450 ⇒ 00:08:44.950 Michael Woodhams: Yeah, let’s.
93 00:08:44.950 ⇒ 00:08:45.440 Uttam Kumaran: Location.
94 00:08:45.440 ⇒ 00:08:46.829 Michael Woodhams: Let’s make sure that
95 00:08:46.960 ⇒ 00:08:53.459 Michael Woodhams: things make sense in California before we look to Texas. But but you know that said.
96 00:08:53.490 ⇒ 00:08:57.366 Michael Woodhams: let’s also put a timeline on California, since the stuff’s in stock.
97 00:08:58.130 ⇒ 00:08:59.080 Uttam Kumaran: I agree.
98 00:08:59.080 ⇒ 00:09:06.250 Michael Woodhams: If you want to loop me in on on whatever email thread you have going with Justin, I’ll just be like team. Please make sure this is operational next week.
99 00:09:06.620 ⇒ 00:09:08.810 Michael Woodhams: and let’s just force their hand. Yeah.
100 00:09:08.810 ⇒ 00:09:20.099 Uttam Kumaran: Yeah, I would love to set a timeline there. And and yeah, and then also again, like, I’m glad that we’re in parallel, basically moving on Texas because hopefully, like those, those are just like, okay, once we
101 00:09:20.460 ⇒ 00:09:34.352 Uttam Kumaran: process that, I think the thing we just wanna so I’ll loop you in on that on the Texas side we’re we’re deciding whether to add another skew as part of like using y’all for shipments as well as
102 00:09:35.101 ⇒ 00:09:40.890 Uttam Kumaran: We’re we’re doing a little bit of like our own center of gravity to just understand.
103 00:09:40.950 ⇒ 00:09:44.359 Uttam Kumaran: like where our customers are. And then basically say, Okay, which
104 00:09:44.420 ⇒ 00:09:50.180 Uttam Kumaran: which zips, or which even like areas, basically do we want to ship? For which warehouse, now that we’ll have
105 00:09:50.410 ⇒ 00:09:59.689 Uttam Kumaran: now, though, we’ll basically add 4, you know. And so I think we’re probably like a week out from having that, and then ready to kind of pass that to you, or basically
106 00:09:59.970 ⇒ 00:10:03.649 Uttam Kumaran: kind of run that with you, I think again, I think we’ll have a sense of like cool if there’s
107 00:10:04.060 ⇒ 00:10:11.190 Uttam Kumaran: if there’s anything in Texas, or wherever we kind of land, as the best place. We’ll kind of send that to you and say, Okay, what are what locations are available? So.
108 00:10:11.190 ⇒ 00:10:11.920 Michael Woodhams: Yeah.
109 00:10:12.270 ⇒ 00:10:16.259 Michael Woodhams: And then on the Texas note, I mean something, maybe to pass along to.
110 00:10:16.340 ⇒ 00:10:22.100 Michael Woodhams: I suppose, Ben, I do notice that for higher price Point stuff.
111 00:10:22.490 ⇒ 00:10:38.280 Michael Woodhams: like, when people have text as an extra location, they kinda make sure everything like leaves before I think the end of the year, and like. Don’t quote me here. But look into Texas taxes. There’s some, I think there’s some sort of tax that’s levied at the end of the year like an inventory tax.
112 00:10:38.280 ⇒ 00:10:38.930 Uttam Kumaran: Okay.
113 00:10:39.300 ⇒ 00:10:54.780 Michael Woodhams: So you know, just in in in terms of us figuring out the timing here. I’d hate for you guys to like over inventory into Texas, and it just sits there. And then all of a sudden, you get slapped with, you know, an end of the year tax, because you didn’t know, to move it to California, or something where sales are still happy.
114 00:10:54.780 ⇒ 00:10:57.979 Uttam Kumaran: Yeah, no, that’s that’s a good point. So I actually am meeting.
115 00:10:58.590 ⇒ 00:11:01.670 Uttam Kumaran: I need to talk to
116 00:11:02.646 ⇒ 00:11:11.129 Uttam Kumaran: the calendar something else relates to inventory, so maybe I’ll just flag that
117 00:11:11.210 ⇒ 00:11:20.549 Uttam Kumaran: there’s anything we need to be aware of. I’ll let Ben, though. I’m just to take a look. But that’s really helpful again, it would be great to basically set a timeline for that as well, because we’re ready.
118 00:11:20.590 ⇒ 00:11:26.199 Uttam Kumaran: we should be hopefully ready around the same time. So. And then again, as long the integrations go, I’d rather
119 00:11:26.310 ⇒ 00:11:28.450 Uttam Kumaran: kind of like, try everything, figure out
120 00:11:28.670 ⇒ 00:11:32.171 Uttam Kumaran: the issues instead of like doing one by one.
121 00:11:32.560 ⇒ 00:11:32.940 Michael Woodhams: Yeah, just.
122 00:11:32.940 ⇒ 00:11:34.710 Uttam Kumaran: Data via on call
123 00:11:34.840 ⇒ 00:11:38.570 Uttam Kumaran: and available to kind of get through that stuff. So
124 00:11:38.620 ⇒ 00:11:40.599 Uttam Kumaran: and then and then basically what we’re
125 00:11:40.780 ⇒ 00:11:55.940 Uttam Kumaran: basically, I talked to chuck a little bit about. Okay, like, what? What’s the criteria for what we currently ship through y’all. And there are, I think, one or 2 skews that we’re basically doing some analysis on, like, whether we have enough volume to kinda like, also put through. But
126 00:11:56.310 ⇒ 00:11:58.020 Uttam Kumaran: and I can.
127 00:11:58.160 ⇒ 00:12:09.669 Uttam Kumaran: I think, are the new way. We kind of have shopify setup. It’s basically just like adding another skew and then basically just routing it to the right places. So I think there’ll be some more skews that we can come online through. You guys, too.
128 00:12:09.860 ⇒ 00:12:10.640 Uttam Kumaran: Okay.
129 00:12:10.640 ⇒ 00:12:11.190 Michael Woodhams: Cool.
130 00:12:11.510 ⇒ 00:12:12.380 Michael Woodhams: perfect.
131 00:12:13.587 ⇒ 00:12:26.062 Uttam Kumaran: Cool. So I will loop you into that email. And then, yeah, I mean you. Maybe once you kind of read through. If you make a call, and I mean I’m ready for whenever. But maybe next week or the week after
132 00:12:26.410 ⇒ 00:12:29.050 Uttam Kumaran: that’d be amazing. And then I can relay that over to Ben.
133 00:12:29.490 ⇒ 00:12:30.170 Michael Woodhams: Okay.
134 00:12:31.740 ⇒ 00:12:32.240 Michael Woodhams: Great.
135 00:12:32.240 ⇒ 00:12:35.670 Uttam Kumaran: Okay. Cool. Anything else.
136 00:12:37.210 ⇒ 00:12:42.200 Michael Woodhams: Nothing pressing. Everything looks like it’s moving forward just yeah. Loop me in. I just wanted I wanna be
137 00:12:42.640 ⇒ 00:12:45.690 Michael Woodhams: extra vigilant when we do go live, and just double.
138 00:12:45.690 ⇒ 00:12:46.340 Uttam Kumaran: Death.
139 00:12:46.530 ⇒ 00:12:49.940 Michael Woodhams: Things are are being routed to the correct facility.
140 00:12:49.940 ⇒ 00:12:58.690 Uttam Kumaran: Yeah. And even maybe that day we go live like we could have a meeting. Because Chuck basically looks at every order. And it’s like, basically like around
141 00:12:58.990 ⇒ 00:13:07.619 Uttam Kumaran: like or not, I’ll just get emails like, Hey, this didn’t go well, or this this order got was weird. So maybe that day we could just basically have an hour or something where we just
142 00:13:08.360 ⇒ 00:13:15.145 Uttam Kumaran: like work or watch a couple of orders go in. Or I might even just book time with Chuck just to like kind of watch. The process go.
143 00:13:15.640 ⇒ 00:13:16.790 Uttam Kumaran: okay, great.
144 00:13:16.790 ⇒ 00:13:17.340 Michael Woodhams: Who
145 00:13:18.260 ⇒ 00:13:18.880 Michael Woodhams: tags.
146 00:13:18.880 ⇒ 00:13:19.540 Uttam Kumaran: Okay, and.
147 00:13:19.580 ⇒ 00:13:21.310 Michael Woodhams: I’m about to learn all about tags.
148 00:13:21.570 ⇒ 00:13:25.984 Uttam Kumaran: Yes, yes, I mean, look, I think, what if our process works? Then? Yeah, I just.
149 00:13:26.260 ⇒ 00:13:28.356 Michael Woodhams: It works, and worse. Man, we are just like.
150 00:13:28.590 ⇒ 00:13:42.619 Uttam Kumaran: You should definitely figure out what customers need to be doing. Because I was like this has just been, I’m just surprised. And it’s not your guys. It’s just that there’s so many ways to skin this that it’s just very surprising that, like.
151 00:13:42.620 ⇒ 00:13:43.980 Michael Woodhams: That’s why, yeah, exactly.
152 00:13:43.980 ⇒ 00:13:45.159 Uttam Kumaran: Yeah, exactly.
153 00:13:45.160 ⇒ 00:13:50.789 Michael Woodhams: And I’m I’m used to just like closing business. And then, like the big tech teams, talk to our our tech team and like, obviously.
154 00:13:50.790 ⇒ 00:13:51.130 Uttam Kumaran: Yeah.
155 00:13:51.355 ⇒ 00:13:53.839 Michael Woodhams: Usually running like an Erp if they if they’re really big.
156 00:13:53.840 ⇒ 00:13:54.590 Uttam Kumaran: Yeah.
157 00:13:54.590 ⇒ 00:14:03.230 Michael Woodhams: But there are like standalone brands like I’m working with one right now. They do like 500 million a year in d 2 c sales just through shopify.
158 00:14:03.960 ⇒ 00:14:04.720 Uttam Kumaran: Wow!
159 00:14:04.720 ⇒ 00:14:06.310 Michael Woodhams: Cookware and.
160 00:14:06.310 ⇒ 00:14:08.610 Uttam Kumaran: Wow! And they just fulfill it on their own.
161 00:14:08.610 ⇒ 00:14:14.390 Michael Woodhams: Yeah, yeah, they do shopify Amazon, Fba. And then Costco, for like brand awareness.
162 00:14:15.125 ⇒ 00:14:15.580 Michael Woodhams: That.
163 00:14:15.890 ⇒ 00:14:19.159 Michael Woodhams: And so that’s when they’re like, physically demoing things like in a Costco.
164 00:14:19.510 ⇒ 00:14:19.860 Uttam Kumaran: Yeah.
165 00:14:20.134 ⇒ 00:14:30.020 Michael Woodhams: So anyway, you know, like, maybe, like the guy there, he’d be a good one for me to ping like, hey, how do you guys manage multiple locations cause like we’re gonna be their 3rd location.
166 00:14:30.550 ⇒ 00:14:31.080 Uttam Kumaran: Yeah.
167 00:14:31.080 ⇒ 00:14:37.560 Michael Woodhams: Already into. So I don’t know. I mean, maybe they’ll have the same challenges anybody does. But like, yeah, I just.
168 00:14:37.560 ⇒ 00:14:40.399 Uttam Kumaran: That’s also the thing is again, we’re we’re all
169 00:14:40.430 ⇒ 00:14:46.340 Uttam Kumaran: on Walmart, Amazon and shopify. We have Amazon, Fba, and we.
170 00:14:46.670 ⇒ 00:14:49.870 Uttam Kumaran: And we also sell. And we fulfill some of it.
171 00:14:50.397 ⇒ 00:14:56.829 Uttam Kumaran: How we have the 3 pl. And then also we have like, we’re not like one skew size. Right? We have like these super large.
172 00:14:56.850 ⇒ 00:14:58.419 Uttam Kumaran: great type stuff we have.
173 00:14:58.420 ⇒ 00:15:02.840 Michael Woodhams: Yeah. Russia and parcel going on.
174 00:15:02.840 ⇒ 00:15:12.605 Uttam Kumaran: And then also, it’s a pretty, I think the Geo concentration is, and the Geo concentration and the seasonality are also 2 factors that are like, really unique. It’s just a mess of stuff.
175 00:15:13.180 ⇒ 00:15:15.940 Michael Woodhams: Yeah, everybody. Every business is different, too. Like, if I were to talk.
176 00:15:15.940 ⇒ 00:15:16.760 Uttam Kumaran: Yeah.
177 00:15:16.760 ⇒ 00:15:20.350 Michael Woodhams: Talk to your you know, your closest competitor. They probably have.
178 00:15:20.360 ⇒ 00:15:25.019 Michael Woodhams: you know, very similar profile across the board, totally different challenges. That’s just.
179 00:15:25.020 ⇒ 00:15:25.790 Uttam Kumaran: Yeah.
180 00:15:26.070 ⇒ 00:15:33.400 Uttam Kumaran: Yeah. And an interesting thing about this one is they’re actually not. So they don’t have a lot of penetration into the professional
181 00:15:33.853 ⇒ 00:15:36.849 Uttam Kumaran: side. They they sell really a lot to like
182 00:15:36.970 ⇒ 00:15:41.490 Uttam Kumaran: so handyman and directly to consumer. So one thing we’re growing is actually there
183 00:15:41.590 ⇒ 00:15:44.490 Uttam Kumaran: reach within pool professionals like.
184 00:15:44.490 ⇒ 00:15:45.140 Michael Woodhams: Yeah, we’ll pull.
185 00:15:45.140 ⇒ 00:15:57.531 Uttam Kumaran: Cleaning companies and things like that. And we’re like growing that channel, you know. And we’ve targeted. And we’re like kind of beginning to target a lot more there, because they just order way. More volume and they’re way more sticky, like,
186 00:15:57.970 ⇒ 00:15:59.669 Uttam Kumaran: So yeah, it’s it’s exciting. Hopefully.
187 00:15:59.670 ⇒ 00:16:00.509 Michael Woodhams: Funny. I mean.
188 00:16:00.510 ⇒ 00:16:01.940 Uttam Kumaran: And volume changes so.
189 00:16:01.940 ⇒ 00:16:06.470 Michael Woodhams: Yeah. What I should do is I should put in front of this guy. I’m talking to that. He does like luxury, hot tubs.
190 00:16:07.110 ⇒ 00:16:07.750 Michael Woodhams: It’s probably.
191 00:16:08.370 ⇒ 00:16:10.009 Michael Woodhams: Same order, distribution.
192 00:16:10.040 ⇒ 00:16:11.159 Michael Woodhams: but dude.
193 00:16:11.160 ⇒ 00:16:11.590 Uttam Kumaran: Yeah.
194 00:16:11.590 ⇒ 00:16:17.350 Michael Woodhams: Well, there is no one. Size fits all like national, like Hot Tub Delivery Company, I mean, think about you have to coordinate.
195 00:16:17.350 ⇒ 00:16:19.520 Uttam Kumaran: No, I same thing in this.
196 00:16:19.520 ⇒ 00:16:23.990 Michael Woodhams: You gotta take that hot tub to like somebody’s like back porch or pool, or whatever, and put it there
197 00:16:24.280 ⇒ 00:16:24.780 Michael Woodhams: with like.
198 00:16:24.780 ⇒ 00:16:26.280 Uttam Kumaran: So it’s so
199 00:16:26.780 ⇒ 00:16:30.259 Uttam Kumaran: fragmented even even in the pool parts. It’s so fragmented.
200 00:16:30.260 ⇒ 00:16:30.780 Michael Woodhams: Right like.
201 00:16:30.780 ⇒ 00:16:37.349 Uttam Kumaran: There’s not even that there. And again, it’s because also, if your pool is broken and your like daughter wants to throw a pool party.
202 00:16:37.630 ⇒ 00:16:41.469 Uttam Kumaran: If the pool guy comes, you’re like, Okay, do whatever it takes, right? You’re so.
203 00:16:41.470 ⇒ 00:16:42.169 Michael Woodhams: Yeah, yeah.
204 00:16:42.170 ⇒ 00:16:47.639 Uttam Kumaran: There’s like the customer kind of like doesn’t always know what pricing is like. And so it’s an interesting.
205 00:16:47.640 ⇒ 00:16:49.510 Michael Woodhams: I get it? Yeah, yeah.
206 00:16:49.510 ⇒ 00:16:57.140 Uttam Kumaran: Yeah, it’s. And it’s so seasonal, too. It’s like, right. It’s like all weather related. And you should. Ben’s really interesting, because I’ll talk to me. It’s like I have a feeling
207 00:16:57.150 ⇒ 00:17:04.810 Uttam Kumaran: he’s like we’re about to see pick up here. And he kind of has these, and we’re now proving a lot of it with the data. But yeah, it’s interesting business.
208 00:17:04.810 ⇒ 00:17:06.879 Michael Woodhams: Yeah, that’s super interesting.
209 00:17:07.670 ⇒ 00:17:11.690 Michael Woodhams: Well, cool, man, yeah. Keep in the loop here, and I’ll I’ll make sure that we’re
210 00:17:12.904 ⇒ 00:17:16.459 Michael Woodhams: pressing forward uncomfortably fast, but not too fast.
211 00:17:16.460 ⇒ 00:17:17.529 Uttam Kumaran: Okay. Okay. Amazing.
212 00:17:19.829 ⇒ 00:17:21.559 Michael Woodhams: Cool. Okay. Thanks.
213 00:17:21.560 ⇒ 00:17:22.490 Uttam Kumaran: Have a good weekend.
214 00:17:22.740 ⇒ 00:17:24.519 Michael Woodhams: Thanks, Nicholas, nice to meet you.
215 00:17:27.420 ⇒ 00:17:27.960 Michael Woodhams: Take care.
216 00:17:27.960 ⇒ 00:17:28.440 Uttam Kumaran: Thanks guys.
217 00:17:28.440 ⇒ 00:17:30.490 Nicolas Sucari: Nice nice to meet you, too, Mike. Bye, bye.