Meeting Title: Brainforge New Hire Onboarding Date: 2025-12-08 Meeting participants: Rico Rejoso, Elizah Joy
WEBVTT
1 00:01:27.410 ⇒ 00:01:28.530 Elizah Joy: Can you hear me?
2 00:01:29.410 ⇒ 00:01:30.920 Rico Rejoso: Hey, Eliza, how are you?
3 00:01:31.400 ⇒ 00:01:33.540 Elizah Joy: Hi, I’m good. How about you?
4 00:01:34.480 ⇒ 00:01:39.319 Rico Rejoso: Doing great, thank you for asking. Yeah, I’m happy to have you here, and…
5 00:01:39.670 ⇒ 00:01:44.059 Rico Rejoso: We’ll probably start, you know, start working on today.
6 00:01:45.020 ⇒ 00:01:46.140 Rico Rejoso: Why is that for you? Yeah.
7 00:01:46.500 ⇒ 00:01:47.919 Elizah Joy: Yeah, that’s fine.
8 00:01:48.310 ⇒ 00:01:52.299 Rico Rejoso: Okay. I know it’s kind of quick knowing that you just signed the contract.
9 00:01:53.090 ⇒ 00:01:57.730 Rico Rejoso: A while ago, and having started already, but that’s just how, you know…
10 00:01:58.110 ⇒ 00:01:59.839 Rico Rejoso: We are right now at Brainforge.
11 00:02:01.060 ⇒ 00:02:05.269 Rico Rejoso: Yeah, that’s fine with me, actually, I’m used to that, so…
12 00:02:06.430 ⇒ 00:02:10.349 Rico Rejoso: Great, great. Okay, so let me just share my screen real quick.
13 00:02:12.970 ⇒ 00:02:28.970 Rico Rejoso: Yeah, as mentioned, this will just be a quick onboarding process. I just want to make sure that you are fully aware of the tools that you will be using, so if you have access to your email, or as you mentioned, you already set up all the accounts and log… all logins for your tools, you probably know
14 00:02:28.970 ⇒ 00:02:33.259 Rico Rejoso: That those are the tools that you’ll be starting off, as an option.
15 00:02:33.260 ⇒ 00:02:33.710 Elizah Joy: generations.
16 00:02:33.710 ⇒ 00:02:39.659 Rico Rejoso: manager, but we’ll continuously ramp you up on most of the tools that we have as we go on.
17 00:02:41.170 ⇒ 00:02:41.840 Elizah Joy: Yep.
18 00:02:42.040 ⇒ 00:02:56.680 Rico Rejoso: Okay, so again, once again, welcome aboard to Brainforge. So, the purpose of this orientation is just to basically introduce you to our mission, vision, and values, and to help you understand the tools that you will be using to help you or set you up for success.
19 00:02:56.810 ⇒ 00:03:04.300 Rico Rejoso: From day one, okay? So, our mission is to help business turn chaos into clarity using data and AI.
20 00:03:04.640 ⇒ 00:03:14.799 Rico Rejoso: And we envision that everybody eats. We operate like giants, although we have, like, less than 25 team members, and we give back and pay forward.
21 00:03:15.140 ⇒ 00:03:15.900 Rico Rejoso: Okay?
22 00:03:17.690 ⇒ 00:03:22.320 Rico Rejoso: So, some of the services that we are offering are data platform and analytics.
23 00:03:22.410 ⇒ 00:03:35.929 Rico Rejoso: AI automations and co-pilots and training and enablement. Although this is initially what we are offering, I think there’s gonna be a few restructures as we, as we close, this year, so we’re definitely gonna
24 00:03:35.930 ⇒ 00:03:43.860 Rico Rejoso: ramp up with everything. We just, you know, just to give you a quick idea, we just onboarded 6 clients, for.
25 00:03:43.860 ⇒ 00:03:44.429 Elizah Joy: What is more than.
26 00:03:44.430 ⇒ 00:03:45.040 Rico Rejoso: through.
27 00:03:45.300 ⇒ 00:03:52.880 Rico Rejoso: we’re in, we just have, like, around 9 for most of… most of the year, most of the first up to the third quarter of this year. So it’s definitely.
28 00:03:52.880 ⇒ 00:03:53.300 Elizah Joy: from the.
29 00:03:53.300 ⇒ 00:04:03.499 Rico Rejoso: a big leap for the company, and we’re looking forward to further growth, you know, get more clients and grow the team, here at Brainforge.
30 00:04:04.790 ⇒ 00:04:10.290 Rico Rejoso: So, who we serve, here are our target industries. We have e-com, CPG,
31 00:04:10.460 ⇒ 00:04:16.730 Rico Rejoso: SaaS and business-to-business. So those are the industries that we target, and…
32 00:04:17.709 ⇒ 00:04:30.350 Rico Rejoso: Yep, some of the executions would be, like, we have a clear OKRs, AORs, I’ll be sharing it to you, later on. If not, maybe you could try to send me a message, and I can definitely share the link for you.
33 00:04:30.470 ⇒ 00:04:38.089 Rico Rejoso: Right first, as mentioned during the interview, we love to document everything, and make sure that.
34 00:04:38.090 ⇒ 00:04:38.570 Elizah Joy: And everything.
35 00:04:38.570 ⇒ 00:04:56.630 Rico Rejoso: thing is in Notion. So, if in case there’s a similar process that we’re working on with different clients, we have a copy of it or a reference to it, making sure that we’re still following the same process as we did, which help us set up, which, help us in being successful on some of the clients that we’ve worked on, okay?
36 00:04:56.940 ⇒ 00:04:58.650 Elizah Joy: Camera on.
37 00:04:58.650 ⇒ 00:05:09.520 Rico Rejoso: Currently, as you know, as you see, that we don’t have our camera on, but that’s fine. But if in case you are, or you will be working with some of our clients, just make sure that we have this, you know.
38 00:05:09.520 ⇒ 00:05:10.070 Elizah Joy: Mmm.
39 00:05:10.070 ⇒ 00:05:13.430 Rico Rejoso: This is formal being professional in front of our clients, okay?
40 00:05:14.140 ⇒ 00:05:19.830 Rico Rejoso: And Another thing that’s great here is we fail fast, we don’t blame.
41 00:05:20.160 ⇒ 00:05:27.530 Rico Rejoso: Other team members for any, let’s say, mistakes or failures on some part of the process, because again, we test, we learn, we adapt.
42 00:05:27.870 ⇒ 00:05:31.509 Rico Rejoso: Okay, the faster we fail, the faster we learn, the faster we improve.
43 00:05:31.650 ⇒ 00:05:43.940 Rico Rejoso: And at the same time, everyone’s open for feedback, so if, you know, if you have something to say for the process that we’re working on, just, feel free to set it out for each team member, and…
44 00:05:44.760 ⇒ 00:05:51.699 Rico Rejoso: You mentioned before that you’ve been working remotely or in an async environment for quite a few years already, right?
45 00:05:52.240 ⇒ 00:05:53.809 Elizah Joy: Yeah, that’s right.
46 00:05:54.060 ⇒ 00:06:03.490 Rico Rejoso: Yep, and I do assume that you are familiar in how things work, working on a, remote, industrial remote company, right?
47 00:06:04.230 ⇒ 00:06:08.499 Elizah Joy: Yep. Communication is, yeah, very important as well.
48 00:06:08.950 ⇒ 00:06:17.929 Rico Rejoso: Definitely, and make sure that you respect each and everyone who comes attending meeting and time, because it’s not like everyone is available for, you know.
49 00:06:17.930 ⇒ 00:06:18.650 Elizah Joy: Cool.
50 00:06:18.650 ⇒ 00:06:26.699 Rico Rejoso: quick conversation. Yep. And some of the tools that you’ll be using, and you’re from… probably familiar with, are Slack, Notion.
51 00:06:27.740 ⇒ 00:06:38.519 Rico Rejoso: Clockify Linear, and 1Password ramp, that will be provided to you by the finance department. I already informed them, so probably they’ll reach out to you within the day or tomorrow. And so…
52 00:06:39.210 ⇒ 00:06:51.090 Rico Rejoso: I mean, one of the best features that we have, or best tools that we have, is the Brainforge platform. I’ll be sharing the link to it. Only way that you can access it is by using your BrainForge email.
53 00:06:51.590 ⇒ 00:06:57.649 Rico Rejoso: So that’s where we have all the recordings from all of our meeting,
54 00:06:57.790 ⇒ 00:07:02.579 Rico Rejoso: Also, you have tools like a case study assistant, a linear assistant.
55 00:07:02.790 ⇒ 00:07:09.950 Rico Rejoso: help us with everything. So, AI team are further developing these tools that we have so that it can enable us to, you know.
56 00:07:10.340 ⇒ 00:07:11.280 Rico Rejoso: work.
57 00:07:13.050 ⇒ 00:07:18.530 Rico Rejoso: Work at our convenience and have everything ready for us to help us, you know, improve our work as well.
58 00:07:19.510 ⇒ 00:07:24.279 Rico Rejoso: Okay, N10 and Zapier, not sure if you’ll be needing this, but if in case, just let me know.
59 00:07:24.600 ⇒ 00:07:40.170 Rico Rejoso: I do have most of the access for all of our tools, not that sure what you’ll be needing, but I’ll definitely have you set up for most of them, since, again, you’re the operations manager, but there’s just a few tests that we’ll be needing you to focus on for the two-week trial.
60 00:07:40.170 ⇒ 00:07:46.560 Rico Rejoso: It’s a two-week trial, so after that, definitely we’ll get everything set up for you afterwards, okay?
61 00:07:47.150 ⇒ 00:07:47.660 Elizah Joy: Yeah.
62 00:07:48.610 ⇒ 00:07:52.650 Rico Rejoso: Alright. So, if you read through the contract, you also noticed.
63 00:07:53.170 ⇒ 00:07:55.010 Rico Rejoso: a net 30 payment schedule.
64 00:07:55.290 ⇒ 00:07:56.130 Rico Rejoso: Meaning that…
65 00:07:56.130 ⇒ 00:07:56.500 Elizah Joy: Yeah.
66 00:07:56.500 ⇒ 00:08:00.399 Rico Rejoso: for an invoice is due 30 days after the end of the month, okay?
67 00:08:02.360 ⇒ 00:08:06.770 Rico Rejoso: Now, for any questions related to payments, Alright, such.
68 00:08:06.980 ⇒ 00:08:15.290 Rico Rejoso: Make sure you forward or relay your questions to finance department. You can send them an email to finance at brainforge.ai, okay?
69 00:08:15.510 ⇒ 00:08:21.350 Rico Rejoso: I can send an email to you if in case, but it’s just simply finance, and the same email, or,
70 00:08:21.540 ⇒ 00:08:24.520 Rico Rejoso: domain that we have for all of our emails, okay?
71 00:08:25.810 ⇒ 00:08:26.590 Elizah Joy: All right.
72 00:08:27.350 ⇒ 00:08:34.329 Rico Rejoso: Alrighty. I’m sorry if I’m, you know, speaking too fast. It’s… as I mentioned, this is just a quick onboarding, but if there’s any
73 00:08:34.750 ⇒ 00:08:40.089 Rico Rejoso: Questions that you have, Please do interrupt me or stop me and ask those questions so we can…
74 00:08:40.299 ⇒ 00:08:45.950 Rico Rejoso: You know, answering yourself with… Within this meeting, okay?
75 00:08:47.710 ⇒ 00:08:49.890 Rico Rejoso: Okay, so are you familiar with Clockify?
76 00:08:51.440 ⇒ 00:09:00.749 Elizah Joy: With this tool, not really. I haven’t used Clockify before, so yeah, that’s one of my questions for this, is…
77 00:09:00.980 ⇒ 00:09:08.769 Elizah Joy: Yeah, basically, how do you use Clockify In… like, in the business?
78 00:09:10.040 ⇒ 00:09:13.910 Elizah Joy: Yep. So after you download the app, and then it automatically…
79 00:09:14.450 ⇒ 00:09:17.839 Elizah Joy: Sets up the timer for time in and time out.
80 00:09:18.810 ⇒ 00:09:23.929 Rico Rejoso: Not sure about the app, but what I’m doing is just using it on the website itself, so you can…
81 00:09:23.930 ⇒ 00:09:24.710 Elizah Joy: You’re seeing my screen.
82 00:09:24.710 ⇒ 00:09:39.289 Rico Rejoso: It’s just this similar setup, which is for any, team members that have admin access, which I do. Probably you’ll be having it too. So, how to use Clockify? We have a document for it, I’ll be sending it to you later.
83 00:09:40.250 ⇒ 00:09:53.020 Rico Rejoso: give you a visual presentation of how we use Clockify. There are three ways that we log our hours through Clockify. First is the timesheet, where we just manually search for the project that you are assigning
84 00:09:53.190 ⇒ 00:09:55.369 Rico Rejoso: For example, I’m working
85 00:09:55.980 ⇒ 00:10:04.720 Rico Rejoso: in operations, you just put in operations and put in the hours that you spend working for this project. Let’s say, out of my 8 hours a day, I spend 4 hours
86 00:10:04.910 ⇒ 00:10:10.810 Rico Rejoso: Working with the operations project, and it will just be saved automatically after you input those hours.
87 00:10:11.290 ⇒ 00:10:12.420 Elizah Joy: Okay.
88 00:10:12.780 ⇒ 00:10:14.659 Rico Rejoso: Let’s say you set, like, a different project, but
89 00:10:14.870 ⇒ 00:10:20.339 Rico Rejoso: let’s say, client stuff. You were assigned to one of our clients, let’s say, Eden Hill.
90 00:10:20.710 ⇒ 00:10:26.270 Rico Rejoso: Same goes, just select the project, and make sure you just put in the hours you spent working for this project, okay?
91 00:10:26.670 ⇒ 00:10:28.000 Elizah Joy: Alright.
92 00:10:28.380 ⇒ 00:10:36.070 Rico Rejoso: Alrighty, so that’s timesheet. Time tracker is just simply the same way. If you’re using, what do you call this? HubStuff?
93 00:10:36.380 ⇒ 00:10:37.630 Rico Rejoso: What else do you have?
94 00:10:38.590 ⇒ 00:10:40.420 Rico Rejoso: Some of the time tracking tools where you
95 00:10:40.880 ⇒ 00:10:54.059 Rico Rejoso: start your time working on it, it will take a few screenshots, but this doesn’t have take… or this doesn’t take any screenshots at all. You just have to click on start, and it will just record the hours you’ve been working to. I think it’s the same with ClickUp.
96 00:10:54.870 ⇒ 00:10:56.240 Elizah Joy: Yeah, yeah,
97 00:10:57.440 ⇒ 00:10:59.609 Elizah Joy: That’s a new feature, yeah.
98 00:10:59.850 ⇒ 00:11:05.459 Rico Rejoso: Yeah, and you just have to select the project as well, but again, I think not everyone is using this. This is, I mean…
99 00:11:05.910 ⇒ 00:11:09.840 Rico Rejoso: Yeah, I haven’t heard anyone using this feature, but if.
100 00:11:09.840 ⇒ 00:11:10.350 Elizah Joy: Casey.
101 00:11:10.350 ⇒ 00:11:20.120 Rico Rejoso: wanted to, that’s fine. Another way is using your calendar. So if you link your calendar on Clockify, it will show you all the meetings that you have. I also advise
102 00:11:20.460 ⇒ 00:11:23.010 Rico Rejoso: some of it, which is a stand-up. Yeah, I saw.
103 00:11:23.180 ⇒ 00:11:23.720 Elizah Joy: Huh.
104 00:11:23.720 ⇒ 00:11:28.809 Rico Rejoso: You just have to copy it, and it will show up to your timesheet after copying it.
105 00:11:29.170 ⇒ 00:11:30.789 Rico Rejoso: Say, for example.
106 00:11:32.480 ⇒ 00:11:34.730 Rico Rejoso: Let me make an example just to make sure.
107 00:11:35.960 ⇒ 00:11:40.260 Rico Rejoso: Yep, you select the project, let’s say this one, or for stand-ups.
108 00:11:41.490 ⇒ 00:11:45.419 Rico Rejoso: When you add it here, it will show up on your timesheet afterwards.
109 00:11:45.630 ⇒ 00:11:46.700 Elizah Joy: Okay.
110 00:11:46.990 ⇒ 00:11:53.759 Rico Rejoso: Okay, so that… those are, that is the third option that you have using, Clockify or logging your hours using Clockify, okay?
111 00:11:54.110 ⇒ 00:11:55.670 Rico Rejoso: Any questions before?
112 00:11:56.470 ⇒ 00:12:07.599 Elizah Joy: So far, none, but, I think for, just this onboarding deck that you have, would I have, like, access to that file, or…
113 00:12:07.780 ⇒ 00:12:13.060 Elizah Joy: Can I see that inside our, like, do we use Google Drive for that?
114 00:12:13.970 ⇒ 00:12:30.519 Rico Rejoso: Great question. Yes, definitely you can use, you’ll have access to it. I’ll share it to you, because one thing is for sure, I’ll be asking for your feedback on how we can further improve this one, especially making sure that all new team members will have a smoother and, you know, clear
115 00:12:30.610 ⇒ 00:12:35.519 Rico Rejoso: onboarding process, same with what I’m doing with you right now, so if you have any.
116 00:12:35.520 ⇒ 00:12:35.870 Elizah Joy: Yeah.
117 00:12:35.870 ⇒ 00:12:52.789 Rico Rejoso: feedback on this, definitely just approach it to me. We’ll work together in improving some of the operations, workflow process and stuff, and I’ll be here to assist you all throughout, as, I mean, as you get onboarded on your, on most of your tasks, okay?
118 00:12:53.400 ⇒ 00:12:55.560 Elizah Joy: Yeah, that sounds good to me.
119 00:12:55.850 ⇒ 00:13:02.060 Rico Rejoso: Wonderful. Okay, so just a few tips, make sure you… I mean, you can link your Google Calendar to Clockify.
120 00:13:02.060 ⇒ 00:13:02.730 Elizah Joy: Hmm.
121 00:13:02.730 ⇒ 00:13:03.639 Rico Rejoso: The same…
122 00:13:03.750 ⇒ 00:13:14.930 Rico Rejoso: process that I just shared to you, which is the third option. And just a few reminders, make sure to record your hours daily and accurately, and don’t create your own project, okay? So…
123 00:13:15.710 ⇒ 00:13:33.370 Rico Rejoso: On the operations side, you will be creating the project, along with onboarding new clients. So, if for any team members that are outside the operations department, they should not be creating their own projects. Not sure if we have a feature that will disable that
124 00:13:33.720 ⇒ 00:13:44.029 Rico Rejoso: I mean, that kind of, activity from different… or from other team members, but for now, we advise them that don’t create their own project, and we will just be assigning it to them, okay?
125 00:13:44.410 ⇒ 00:13:45.470 Elizah Joy: Okay, got it.
126 00:13:45.470 ⇒ 00:13:46.130 Rico Rejoso: Alright.
127 00:13:46.530 ⇒ 00:13:53.459 Rico Rejoso: Okay, and another one is to not forget logging your hours in Blockify.
128 00:13:54.830 ⇒ 00:14:04.549 Rico Rejoso: Because, again, finance… otherwise, finance will need to reach out, and payouts may be delayed. It is also important as we send invoice to our clients.
129 00:14:04.650 ⇒ 00:14:07.819 Rico Rejoso: Since some are being,
130 00:14:08.430 ⇒ 00:14:14.599 Rico Rejoso: That’s being invoiced on an hour… I mean… I mean… I mean, being tracked on an hourly basis, not a fixed cost.
131 00:14:14.600 ⇒ 00:14:14.950 Elizah Joy: trucker.
132 00:14:14.950 ⇒ 00:14:15.520 Rico Rejoso: Okay?
133 00:14:16.080 ⇒ 00:14:19.009 Elizah Joy: Yep. Sounds good.
134 00:14:19.510 ⇒ 00:14:24.779 Rico Rejoso: Alrighty, LinkedIn… If we can, if you please follow us on…
135 00:14:24.780 ⇒ 00:14:25.110 Elizah Joy: Mmm.
136 00:14:25.110 ⇒ 00:14:38.709 Rico Rejoso: LinkedIn, Brainforge AI, or if you need any marketing, stuff, just let us know, or you can let the marketing team know. I will be adding you to the channel as well later on. I just added you to a few right now, right?
137 00:14:39.240 ⇒ 00:14:39.750 Elizah Joy: Yeah.
138 00:14:40.250 ⇒ 00:14:41.030 Rico Rejoso: Okay.
139 00:14:41.030 ⇒ 00:14:43.280 Elizah Joy: Yep, I think… let me just…
140 00:14:43.960 ⇒ 00:14:44.909 Rico Rejoso: Sure, go ahead.
141 00:14:50.710 ⇒ 00:14:51.860 Elizah Joy: Alright, yeah.
142 00:14:53.170 ⇒ 00:14:53.680 Rico Rejoso: Okay.
143 00:14:53.680 ⇒ 00:14:54.190 Elizah Joy: do have.
144 00:14:54.190 ⇒ 00:14:54.570 Rico Rejoso: And…
145 00:14:56.200 ⇒ 00:15:03.770 Rico Rejoso: Okay, no worries. And I’ll introduce you to some of our, channels, so Utah would be over that you’re in right now, and maybe…
146 00:15:03.960 ⇒ 00:15:07.139 Rico Rejoso: You’ll have a chance to speak with him afterwards, okay?
147 00:15:07.590 ⇒ 00:15:08.780 Elizah Joy: All right.
148 00:15:09.210 ⇒ 00:15:16.400 Rico Rejoso: Alrighty. So, we also have Friday meetings where we just… I mean, everyone just gets together.
149 00:15:16.550 ⇒ 00:15:28.800 Rico Rejoso: And, do a quick, retro of all the stuff that we’ve worked on for the past two weeks. So, the typical arrangement is someone will be assigned as a host, they will be.
150 00:15:28.800 ⇒ 00:15:29.250 Elizah Joy: community.
151 00:15:29.250 ⇒ 00:15:38.409 Rico Rejoso: quick lab share and icebreaker, and we will do, quick department updates, demos, and shout-outs to everyone that have been,
152 00:15:38.780 ⇒ 00:15:56.280 Rico Rejoso: extremely helpful for the past two weeks, and yeah, that’s just it. So, if you want a sample of the recent retro that we have, it is also available on our platform. All recordings are available there, and I’ll be sharing that link again to you after this meeting, okay?
153 00:15:57.820 ⇒ 00:15:59.410 Elizah Joy: Alrighty.
154 00:15:59.410 ⇒ 00:16:05.400 Rico Rejoso: Okay, yep, moving forward to some of the tools that we have, Notion for documentation purposes.
155 00:16:05.650 ⇒ 00:16:14.140 Rico Rejoso: ChatGPT, I’ll be giving it to you, providing it to you later on. Let me just take note of all the tips that I should be using to make.
156 00:16:14.780 ⇒ 00:16:26.149 Rico Rejoso: And feel free to send me a message, or if you want, you know, a quick call again, just to refresh on some of the tools that you’ll be needing, that’s fine, just let me know ahead of time through Slack, okay?
157 00:16:26.150 ⇒ 00:16:27.720 Elizah Joy: Yeah.
158 00:16:27.990 ⇒ 00:16:34.330 Rico Rejoso: Okay. Stack for communication purposes. Linear is for project management.
159 00:16:34.670 ⇒ 00:16:39.389 Rico Rejoso: Tracking tasks and projects, with internal and client stuff.
160 00:16:39.700 ⇒ 00:16:46.469 Rico Rejoso: Again, the platform where we all have recordings and transcripts of all meetings that we had, Zoom.
161 00:16:47.030 ⇒ 00:16:50.820 Rico Rejoso: for a Managers, so definitely you’ll be needing this one.
162 00:16:52.910 ⇒ 00:17:05.700 Rico Rejoso: And, yeah, ensure that you have, access to all core tools listed above, and for any department-specific tools, it will be provisioned and will be provided to you after the onboarding, just…
163 00:17:05.829 ⇒ 00:17:10.129 Rico Rejoso: send me a message or request it, and I’ll be looking into it after, okay?
164 00:17:11.680 ⇒ 00:17:12.060 Rico Rejoso: And again.
165 00:17:13.269 ⇒ 00:17:15.079 Rico Rejoso: Yeah. Oh, okay, go ahead.
166 00:17:15.579 ⇒ 00:17:26.729 Elizah Joy: Oh, just a question on the, Friday, this is for the Friday Retro. Would I be get… should I be getting an invite for that, or…
167 00:17:28.210 ⇒ 00:17:35.270 Rico Rejoso: Yep, definitely. Most of all the invoices I had… that I provided, or that I sent you, are Joe’s.
168 00:17:35.270 ⇒ 00:17:35.840 Elizah Joy: Mmm.
169 00:17:35.840 ⇒ 00:17:37.360 Rico Rejoso: The initial ones.
170 00:17:37.360 ⇒ 00:17:37.920 Elizah Joy: Oh, okay.
171 00:17:37.920 ⇒ 00:17:43.659 Rico Rejoso: some of the most important ones, but I’ll definitely give you access, or send you invites for the rest of it, okay?
172 00:17:44.240 ⇒ 00:17:44.770 Elizah Joy: Yeah.
173 00:17:44.950 ⇒ 00:17:46.210 Elizah Joy: Sounds good.
174 00:17:46.590 ⇒ 00:17:49.809 Rico Rejoso: Alrighty. And, if and ever…
175 00:17:49.970 ⇒ 00:17:54.130 Rico Rejoso: Make sure to contact operation if you’re missing any access, which.
176 00:17:54.570 ⇒ 00:17:57.239 Rico Rejoso: Probably part of your task,
177 00:17:57.600 ⇒ 00:18:12.900 Rico Rejoso: forward. But, talking about some of the tasks and that you’ll be focusing on for the first two weeks, let’s discuss that, because, we’re eyeing that you’ll be hopping on the client and delivery stuff.
178 00:18:12.900 ⇒ 00:18:13.929 Elizah Joy: Yeah. Okay?
179 00:18:14.080 ⇒ 00:18:20.339 Rico Rejoso: So that is the initial one that we want you to focus on for two weeks, because that’s where we need the help the most.
180 00:18:20.790 ⇒ 00:18:21.390 Elizah Joy: Yep.
181 00:18:22.960 ⇒ 00:18:23.989 Elizah Joy: Okay, so…
182 00:18:23.990 ⇒ 00:18:35.170 Rico Rejoso: give you a quick idea. Here’s Linear, for example, and listed out here are the clients that we are working on. Some of it are internal stuff, such as the data, AI,
183 00:18:36.040 ⇒ 00:18:40.060 Rico Rejoso: Moving up here… Gabe.
184 00:18:40.060 ⇒ 00:18:40.750 Elizah Joy: Shop.
185 00:18:42.370 ⇒ 00:18:47.390 Rico Rejoso: And, some of the issue that we are, that we have right now is
186 00:18:47.870 ⇒ 00:18:56.660 Rico Rejoso: making sure that all of the action items from our daily stand-ups are on the, client board. For example, default here.
187 00:18:57.220 ⇒ 00:19:12.199 Rico Rejoso: here is the current board of defaults, here are the current action items that we have assigned for team members. And the problem is we don’t have an automation process or workflow yet that will enable us to get those action items from the platform.
188 00:19:13.260 ⇒ 00:19:13.640 Elizah Joy: means.
189 00:19:13.640 ⇒ 00:19:17.789 Rico Rejoso: To our linear tool here, or our project management tool.
190 00:19:18.760 ⇒ 00:19:19.200 Elizah Joy: Go for it.
191 00:19:19.200 ⇒ 00:19:22.560 Rico Rejoso: For example, let’s say here, we have a meeting here.
192 00:19:22.780 ⇒ 00:19:24.149 Rico Rejoso: Which is this one.
193 00:19:25.290 ⇒ 00:19:27.509 Rico Rejoso: This was done earlier today.
194 00:19:28.580 ⇒ 00:19:32.120 Rico Rejoso: By the way, this is the platform that I’ve been talking about, okay?
195 00:19:32.120 ⇒ 00:19:32.870 Elizah Joy: Yeah.
196 00:19:32.870 ⇒ 00:19:40.160 Rico Rejoso: This is where we have all the recordings and transcripts. So the current process is that I usually copy the transcript.
197 00:19:40.310 ⇒ 00:19:46.220 Rico Rejoso: put into GPT and, have… have it extract all the action items and send it to Slack.
198 00:19:46.580 ⇒ 00:19:57.140 Rico Rejoso: Okay, the very, the… I mean, the manual way of using it. Although we have this one already, the problem is that it doesn’t check if the
199 00:19:57.430 ⇒ 00:19:59.000 Rico Rejoso: action items.
200 00:19:59.210 ⇒ 00:20:09.290 Rico Rejoso: On linear, or the action items that are listed here, and on linear are matching, or will it be creating a duplicate?
201 00:20:09.450 ⇒ 00:20:19.469 Rico Rejoso: Okay, so we haven’t confirmed that one yet, and AI department is still working on it, it’s still a work in progress, so for now, we’re doing it manually, checking everything. Okay, so…
202 00:20:19.560 ⇒ 00:20:31.789 Rico Rejoso: One thing would be familiarity on the projects that we’re working, so we can check if the action items listed here are already on linear, and if not, create a new ticket and assign it to that team member, okay?
203 00:20:33.510 ⇒ 00:20:36.670 Rico Rejoso: Okay, so that is the process that we’re looking in…
204 00:20:36.950 ⇒ 00:20:47.849 Rico Rejoso: For you to, you know, fit in right now, and help us create a recurring process that will be more convenient and easier for everyone, or for us operation… on the operations side.
205 00:20:48.260 ⇒ 00:20:49.000 Elizah Joy: Yeah.
206 00:20:49.920 ⇒ 00:21:00.149 Rico Rejoso: Okay, so that’s just a quick overview of what we’re planning you to, you know, take a look at. That’s why I invited you for all the stand-ups that we have.
207 00:21:01.320 ⇒ 00:21:07.039 Rico Rejoso: You know, explore and just observe for now, and later on provide us, like.
208 00:21:07.150 ⇒ 00:21:13.769 Rico Rejoso: your own, I mean, a suggested process and how we can, lighten up the process, all right?
209 00:21:13.770 ⇒ 00:21:14.540 Elizah Joy: Yeah.
210 00:21:14.930 ⇒ 00:21:15.580 Rico Rejoso: Okay.
211 00:21:15.910 ⇒ 00:21:26.249 Rico Rejoso: So, yeah, just… that’s just a quick overview. Day one, week one… yeah, so I’ll be setting up a meeting with you and Hutham.
212 00:21:26.390 ⇒ 00:21:34.119 Rico Rejoso: Where you can meet on, I mean, after a week, after a month, so you can just provide feedback, and on the same side.
213 00:21:34.270 ⇒ 00:21:44.319 Rico Rejoso: The thumb can provide feedback on the work that you’ve been doing, but for now, it’s just a two-week process, so maybe after the second week, we’ll be discussing how we would like to move on, okay?
214 00:21:45.000 ⇒ 00:21:45.590 Elizah Joy: Yeah.
215 00:21:45.770 ⇒ 00:21:46.500 Elizah Joy: Okay.
216 00:21:46.500 ⇒ 00:21:48.149 Rico Rejoso: Go ahead. Yep.
217 00:21:48.320 ⇒ 00:21:55.809 Rico Rejoso: Great, and as mentioned, feedback matters. We appreciate your feedback for the onboarding process, and let us know how we can improve this one.
218 00:21:56.000 ⇒ 00:21:56.750 Rico Rejoso: Okay.
219 00:21:58.520 ⇒ 00:22:15.809 Rico Rejoso: Yeah, just final reminder, make sure to reach out to me. If you have any questions, be proactive and just ask for help. Everyone’s very accommodating here. You can definitely approach them if you have any questions, through DM or through any channels that you’re involved in.
220 00:22:15.890 ⇒ 00:22:18.939 Rico Rejoso: And just enjoy the journey here in Brainforge.
221 00:22:19.600 ⇒ 00:22:20.260 Rico Rejoso: Okay.
222 00:22:20.410 ⇒ 00:22:21.969 Rico Rejoso: Any questions so far?
223 00:22:21.970 ⇒ 00:22:22.760 Elizah Joy: for that.
224 00:22:23.350 ⇒ 00:22:36.439 Elizah Joy: yeah, I do have, like, a few questions, if that’s fine. So, first question is, if I do have, like, questions about anything, so my main point of contact
225 00:22:37.000 ⇒ 00:22:39.320 Elizah Joy: As of now, would be you, right?
226 00:22:39.610 ⇒ 00:22:40.630 Rico Rejoso: Yep, definitely.
227 00:22:42.470 ⇒ 00:22:44.550 Elizah Joy: A… And then…
228 00:22:44.660 ⇒ 00:22:54.330 Elizah Joy: the process… just to clarify, the processes, that we currently do for clients, they’re all in Notion, right? Because that’s where we keep all our
229 00:22:54.520 ⇒ 00:22:57.810 Elizah Joy: Documentations for our processes.
230 00:22:58.620 ⇒ 00:23:05.380 Rico Rejoso: Yes, and… We’ll give you the time of the day for you to review Notion.
231 00:23:05.490 ⇒ 00:23:17.850 Rico Rejoso: Take a look at the platform, you know, just scan everything out before you, you know, you get into most… I mean, more into the process, because you want to make sure that you’re familiar with everything.
232 00:23:17.850 ⇒ 00:23:18.330 Elizah Joy: Yeah.
233 00:23:18.330 ⇒ 00:23:20.869 Rico Rejoso: before you start working on anything. That’s just my point.
234 00:23:20.870 ⇒ 00:23:21.470 Elizah Joy: Yeah.
235 00:23:21.470 ⇒ 00:23:26.049 Rico Rejoso: But if in case Utam wanted you to work on some things, during the day, just…
236 00:23:26.310 ⇒ 00:23:32.120 Rico Rejoso: Let him know if you have any questions, or if you need any assistance with anything, just reach out to me, okay?
237 00:23:33.410 ⇒ 00:23:43.080 Elizah Joy: All right, and then, I think, last question for me, so the, team member, like, most of the team members, they do work during
238 00:23:43.570 ⇒ 00:23:49.890 Elizah Joy: Like, what hours do they usually work in, just so I’m familiar? And also, maybe you?
239 00:23:50.190 ⇒ 00:23:51.480 Elizah Joy: Just so I know.
240 00:23:52.380 ⇒ 00:24:01.620 Rico Rejoso: Okay, I… let’s start off with me, okay? I work from 9am to 6 Eastern Time, same as you do, but…
241 00:24:01.960 ⇒ 00:24:07.949 Rico Rejoso: on most days, or on all days, I usually extend my hours up to 9 PM Eastern Time.
242 00:24:08.300 ⇒ 00:24:08.650 Elizah Joy: assuming.
243 00:24:08.650 ⇒ 00:24:12.429 Rico Rejoso: that I accommodate everyone with any requests that they have.
244 00:24:12.660 ⇒ 00:24:20.660 Rico Rejoso: But for you, you can just stick with the hours that you should be working on, okay? I’m not recommending for you to stay, or to do OT. It is not yet paid.
245 00:24:20.900 ⇒ 00:24:21.510 Rico Rejoso: K…
246 00:24:22.250 ⇒ 00:24:29.809 Rico Rejoso: And that’s who family tells Zoom. So, yeah, for other team members’ availability, it’s on Lynn, it’s on Notion.
247 00:24:30.960 ⇒ 00:24:36.639 Rico Rejoso: If you are on motion right now, if you can check on people’s… I mean, people operations.
248 00:24:36.920 ⇒ 00:24:45.510 Rico Rejoso: People operations, it will display there the availability or the working hours of each team member.
249 00:24:51.520 ⇒ 00:24:54.160 Rico Rejoso: Wait, let me send it… let me send a link for you.
250 00:25:26.120 ⇒ 00:25:27.690 Rico Rejoso: Were you able to see it?
251 00:25:38.520 ⇒ 00:25:42.170 Elizah Joy: Yep, I can see it.
252 00:25:43.730 ⇒ 00:25:51.099 Rico Rejoso: Right. So, yeah, there’s the working hours of… I mean, there’s the working hours of all team members. So, as mentioned.
253 00:25:51.100 ⇒ 00:25:51.510 Elizah Joy: 24.
254 00:25:51.510 ⇒ 00:26:08.480 Rico Rejoso: we are work… we are a global company, I mean, not a global company, but we have 5 members working globally, so we work on different hours, but most are required to work, or to attend meetings and their stand-ups, so they are required to work on U.S. business hours as well, okay?
255 00:26:08.480 ⇒ 00:26:10.590 Elizah Joy: yep, got it.
256 00:26:11.450 ⇒ 00:26:19.919 Rico Rejoso: Okay, and forgot to mention this earlier, but if you could also mark your time, like, if you’re out of office on your Google Calendar.
257 00:26:19.920 ⇒ 00:26:20.790 Elizah Joy: Mmm.
258 00:26:20.790 ⇒ 00:26:28.239 Rico Rejoso: Like, if you’re working from 9 to 6, just make sure that you have that window all, open, and for the rest of it, you could just put in that you’re out of office.
259 00:26:28.770 ⇒ 00:26:35.280 Rico Rejoso: Okay, so everyone will know that, will be aware of your availability as well, if and ever they wanted to set up a meeting with you, okay?
260 00:26:35.720 ⇒ 00:26:36.210 Elizah Joy: Yep.
261 00:26:36.610 ⇒ 00:26:37.640 Elizah Joy: Okay…
262 00:26:41.600 ⇒ 00:26:46.519 Rico Rejoso: Alrighty, anything else? Any questions you have in mind, feel free to let me know.
263 00:26:48.690 ⇒ 00:26:57.549 Elizah Joy: So far, I don’t have any questions. I guess for me, I’ll look into the, softwares that we have, the tools that we have.
264 00:26:57.670 ⇒ 00:27:06.260 Elizah Joy: So that I’m familiar with it, and then… Maybe the, list of…
265 00:27:06.850 ⇒ 00:27:16.270 Elizah Joy: Oh, sorry, this document, and then the… Aors for… If you have that talk.
266 00:27:17.090 ⇒ 00:27:20.940 Rico Rejoso: Sure, the AOR and what other documents, you need, again?
267 00:27:21.160 ⇒ 00:27:27.739 Elizah Joy: Oh, just that, because you mentioned earlier you’re gonna send it. So yeah, I guess that’s that for me.
268 00:27:30.010 ⇒ 00:27:31.370 Elizah Joy: At the moment.
269 00:27:32.070 ⇒ 00:27:46.030 Rico Rejoso: Okay, great, great. Yeah, that concludes our onboarding, or quick onboarding session. If you have any questions moving forward, again, feel free to reach out to me. I am available all throughout from 9 to 6 Eastern.
270 00:27:46.140 ⇒ 00:27:51.750 Rico Rejoso: And for today, might as well be better for you to explore all the tools.
271 00:27:51.750 ⇒ 00:27:52.150 Elizah Joy: Zoe.
272 00:27:52.150 ⇒ 00:27:52.750 Rico Rejoso: tab.
273 00:27:52.860 ⇒ 00:28:02.000 Rico Rejoso: And just be familiarized with it, because, again, tomorrow would be the start of you, attending those stand-ups, and, you know.
274 00:28:02.250 ⇒ 00:28:06.090 Rico Rejoso: Observing how we can further improve the process that we have right now, okay?
275 00:28:06.700 ⇒ 00:28:11.110 Elizah Joy: Yeah, sounds good. Sorry, just one last question from me.
276 00:28:11.240 ⇒ 00:28:15.779 Elizah Joy: Why… do I need to,
277 00:28:16.020 ⇒ 00:28:22.929 Elizah Joy: add that to… to Clockified, the… when I’m just, like, going through the tools, does that count in?
278 00:28:23.600 ⇒ 00:28:26.289 Elizah Joy: Maybe in the operations, or something?
279 00:28:27.150 ⇒ 00:28:29.480 Rico Rejoso: It should be on your operations.
280 00:28:29.480 ⇒ 00:28:30.070 Elizah Joy: Okay.
281 00:28:30.070 ⇒ 00:28:35.599 Rico Rejoso: hours. This meeting should be on the all-hands meeting, one-on-one.
282 00:28:35.740 ⇒ 00:28:46.680 Rico Rejoso: Yeah, so I think I… I will be sending that document to you, so… Okay, so let me just list out all the documents that I should be sending it to you. First will be the AOR document.
283 00:28:46.900 ⇒ 00:28:47.299 Elizah Joy: next week.
284 00:28:47.300 ⇒ 00:28:54.930 Rico Rejoso: be the DocuFi SOP, where it also has all the projects and Its purpose.
285 00:28:55.050 ⇒ 00:28:59.210 Rico Rejoso: So you can have a clarity on where to put in some of the meetings that you have, or processes.
286 00:28:59.210 ⇒ 00:28:59.619 Elizah Joy: that you’ve been.
287 00:28:59.620 ⇒ 00:29:01.949 Rico Rejoso: doing, and what else?
288 00:29:04.180 ⇒ 00:29:05.950 Elizah Joy: I think, just to…
289 00:29:05.950 ⇒ 00:29:07.790 Rico Rejoso: platform, or the forge.
290 00:29:08.530 ⇒ 00:29:14.130 Elizah Joy: Yep, that one, and I think the other meeting links, just so I’m…
291 00:29:14.320 ⇒ 00:29:25.269 Elizah Joy: aware of any, meetings that I should be joining, and then I think the Friday… what do we call that? The Friday… Friday…
292 00:29:25.270 ⇒ 00:29:25.660 Rico Rejoso: Very true.
293 00:29:25.660 ⇒ 00:29:29.290 Elizah Joy: Roundup? Oh yeah, Friday Retro, that one.
294 00:29:29.740 ⇒ 00:29:33.740 Rico Rejoso: Got you, sure. Let me just compile everything and send to you.
295 00:29:33.850 ⇒ 00:29:39.309 Rico Rejoso: For a Friday Retro, I want you to search it on your… on the platform, as you will.
296 00:29:39.310 ⇒ 00:29:39.780 Elizah Joy: Mmm.
297 00:29:39.780 ⇒ 00:29:48.110 Rico Rejoso: Just to give you a quick, an idea, the last retro that we have was at… wait, wait, wait…
298 00:29:51.580 ⇒ 00:30:01.520 Rico Rejoso: Okay, that was December 1st. It’s a Monday since 29… I mean, 28th was Black Friday, and we don’t.
299 00:30:01.520 ⇒ 00:30:02.210 Elizah Joy: Mmm.
300 00:30:02.210 ⇒ 00:30:08.839 Rico Rejoso: So the team members are out during that week, during that day. So it’s December 1st, but the resume should be following on a Friday schedule.
301 00:30:15.320 ⇒ 00:30:19.209 Elizah Joy: Alright, nothing else from me.
302 00:30:19.430 ⇒ 00:30:20.410 Elizah Joy: For now?
303 00:30:21.510 ⇒ 00:30:35.079 Rico Rejoso: Great. Nothing else, I’ll be letting you off, and maybe you can just, you know, explore everything here. Now and then, I’ll be, entering you to some of the Slack channels that I’ve invited you with, and maybe you could start introducing yourself there.
304 00:30:35.240 ⇒ 00:30:35.850 Rico Rejoso: Or I just…
305 00:30:36.780 ⇒ 00:30:40.339 Rico Rejoso: Telling, or letting other people know that, hey, I’m here, and everything.
306 00:30:40.340 ⇒ 00:30:50.820 Elizah Joy: Alright, yeah, and just to confirm, I do have, at the moment, I do only have access to two Slack channels, so the Brainforge team, and then Fun and Rhonda.
307 00:30:51.570 ⇒ 00:31:03.109 Rico Rejoso: Oh, yes, speaking of that, yeah, make sure you do a quick intro. Maybe I’ll mention you, on our Brainforge channel, and afterwards, you can do a quick intro of yourself. Yeah.
308 00:31:03.210 ⇒ 00:31:07.230 Rico Rejoso: And just feed everyone else. And another thing would be if you can provide a…
309 00:31:07.390 ⇒ 00:31:09.339 Rico Rejoso: picture on your Snapchat.
310 00:31:09.340 ⇒ 00:31:10.430 Elizah Joy: Yeah, on Slack.
311 00:31:10.790 ⇒ 00:31:18.720 Rico Rejoso: And if you can send it to me through direct message, so I can have the team or the marketing team edit it for your Google icon or profile, that’d be better.
312 00:31:20.210 ⇒ 00:31:25.210 Elizah Joy: Alright, yeah, okay, I’ll get, I’ll send those stuff to you.
313 00:31:28.110 ⇒ 00:31:28.810 Rico Rejoso: Oh, okay.
314 00:31:29.230 ⇒ 00:31:30.580 Rico Rejoso: Anything else?
315 00:31:31.330 ⇒ 00:31:32.939 Elizah Joy: Nothing else.
316 00:31:33.390 ⇒ 00:31:34.340 Elizah Joy: For now.
317 00:31:34.470 ⇒ 00:31:37.459 Elizah Joy: But if anything comes up, I’ll message you on Slack.
318 00:31:37.770 ⇒ 00:31:43.339 Rico Rejoso: Sure, feel free to send me a message, or if you need to hop in a call, I’ll be more than happy to help you out.
319 00:31:44.450 ⇒ 00:31:47.990 Elizah Joy: Alright, yeah, that sounds good. I’m very thankful for that.
320 00:31:48.400 ⇒ 00:31:50.970 Rico Rejoso: No worries, thank you so much, Eliza, and you know…
321 00:31:51.120 ⇒ 00:31:53.490 Rico Rejoso: enjoy the journey here at Brain Forge, okay?
322 00:31:53.490 ⇒ 00:31:57.110 Elizah Joy: Yes, thank you so much, thank you so much for your time.