Meeting Title: Operations Leads Weekly Date: 2025-10-20 Meeting participants: Uttam Kumaran, Rico Rejoso


WEBVTT

1 00:00:31.290 00:00:32.390 Rico Rejoso: Hey, Tom.

2 00:00:33.580 00:00:34.830 Uttam Kumaran: Hey, how are ya?

3 00:00:35.320 00:00:36.120 Rico Rejoso: I’m good.

4 00:00:36.470 00:00:40.950 Rico Rejoso: Let me start off by sharing my screen first.

5 00:00:55.750 00:00:57.689 Rico Rejoso: Okay, can you see my screen?

6 00:00:57.980 00:00:58.690 Uttam Kumaran: Yes.

7 00:00:59.110 00:00:59.680 Rico Rejoso: Okay.

8 00:01:00.330 00:01:02.299 Rico Rejoso: Alright, so let’s start off…

9 00:01:03.430 00:01:22.649 Rico Rejoso: It’s to review the contracts that we have for team members and clients. I also asked for update on the pull parts to go contract from Holly, and she mentioned that she will provide updates later today. I’ll follow up within end of day if she didn’t send any.

10 00:01:22.900 00:01:23.480 Uttam Kumaran: Great.

11 00:01:24.280 00:01:34.130 Rico Rejoso: And, I was going through the insomnia one that, you asked me to check during the delivery meeting, although,

12 00:01:34.590 00:01:41.449 Rico Rejoso: I mean, you change… I mean, Amber changed it to fix, but I think it’s on a variable.

13 00:01:41.710 00:01:45.190 Rico Rejoso: Based on how we’re billing the invoices from them?

14 00:01:46.990 00:01:47.530 Rico Rejoso: Let me…

15 00:01:47.530 00:01:51.740 Uttam Kumaran: Oh, yeah, what… I mean, what does the contract say?

16 00:01:53.770 00:01:54.330 Rico Rejoso: Europe.

17 00:01:54.960 00:01:59.860 Rico Rejoso: I check it on the compensation section. It says here that the maximum would be $10,000.

18 00:01:59.860 00:02:01.880 Uttam Kumaran: Okay, okay. That’s what I thought.

19 00:02:03.010 00:02:03.620 Rico Rejoso: Yeah.

20 00:02:03.730 00:02:11.210 Rico Rejoso: And we’re billing them through the hours that were logged through Clockify, so I think it’s under the variable rather than the fixed contract.

21 00:02:11.210 00:02:11.860 Uttam Kumaran: Okay.

22 00:02:14.980 00:02:22.630 Rico Rejoso: And, other than the contracts that we have, there are no changes from the team contracts.

23 00:02:22.870 00:02:24.219 Rico Rejoso: From last week.

24 00:02:25.260 00:02:35.560 Rico Rejoso: Nor do we have any action items for them. And another would be, I am finalizing a schedule with, Kayla and Hannah for the interview.

25 00:02:35.650 00:02:46.990 Rico Rejoso: Henry’s done doing the interview with Kayla, I haven’t checked the results yet, or the notes from Henry, but I’ll be checking it later on and requesting summary about it, maybe provide it to that

26 00:02:47.240 00:02:51.059 Rico Rejoso: To Kayla’s Notion page, so you can also take a look at it.

27 00:02:51.200 00:02:55.850 Rico Rejoso: And another would be to confirm Shreya’s hours for September.

28 00:02:57.730 00:02:58.910 Rico Rejoso: That’s…

29 00:02:59.290 00:03:12.820 Rico Rejoso: Shreya follow-up, was also asking a follow-up. I haven’t replied to her email yet, but I want to get through with the hours that she spent, since I’m trying to look at the discrepancy of this work, her work.

30 00:03:13.290 00:03:15.849 Uttam Kumaran: Yeah, so there’s two, there’s two things for,

31 00:03:16.190 00:03:18.860 Uttam Kumaran: the people this week, so one is,

32 00:03:20.250 00:03:29.120 Uttam Kumaran: Robert is gonna, be the one to get involved with Soledad and Shreya’s hours, so he’s gonna be the one working on…

33 00:03:29.410 00:03:30.949 Uttam Kumaran: the analysis there.

34 00:03:31.060 00:03:39.970 Uttam Kumaran: So, if you could produce, like, a one-pager on both of those, with just, like, They’re, they’re ours.

35 00:03:40.100 00:03:45.820 Uttam Kumaran: And then, like, that way we can kind of start to centralize, like, what we’re…

36 00:03:45.970 00:03:48.220 Uttam Kumaran: Like, what we’re investigating?

37 00:03:48.510 00:03:53.010 Uttam Kumaran: So one for Shreya, one for Soledad, so you could put, like, what they billed us for.

38 00:03:53.280 00:03:56.040 Uttam Kumaran: The hours per week, And then…

39 00:03:56.450 00:04:02.120 Uttam Kumaran: Additionally, also, if you wouldn’t mind getting also a list of the tickets they did.

40 00:04:02.390 00:04:04.849 Uttam Kumaran: And if you can ask,

41 00:04:05.050 00:04:07.029 Uttam Kumaran: I think you can ask Casey…

42 00:04:07.300 00:04:12.689 Uttam Kumaran: Or you can ask the AI team to pull, like, an export of their Slack messages.

43 00:04:13.090 00:04:14.180 Uttam Kumaran: Potentially.

44 00:04:15.370 00:04:16.019 Rico Rejoso: Okay.

45 00:04:16.320 00:04:20.170 Rico Rejoso: So I combine that in a summary for a one-pager, right?

46 00:04:20.170 00:04:20.930 Uttam Kumaran: Yeah.

47 00:04:21.230 00:04:22.140 Rico Rejoso: Okay, bye.

48 00:04:24.560 00:04:25.260 Rico Rejoso: Alright.

49 00:04:25.360 00:04:27.840 Rico Rejoso: Atlantic.

50 00:04:28.930 00:04:32.019 Rico Rejoso: So that would be for Shreya and Salsas, right?

51 00:04:33.230 00:04:37.810 Rico Rejoso: Okay. So other than them, I think we’re good with the, people’s stuff.

52 00:04:38.850 00:04:40.679 Rico Rejoso: This subject, only interviewed.

53 00:04:40.680 00:04:53.010 Uttam Kumaran: Oh, and then the other thing is, I just messaged you also, can you, can you maybe create a ticket for this in AI team, but can we get… I need… we need help from Sam to create, like, a technical interview for the AI team?

54 00:04:56.770 00:04:57.430 Rico Rejoso: Okay.

55 00:04:57.850 00:05:00.639 Uttam Kumaran: I sent you a note in Slack where I was talking to him about it.

56 00:05:01.050 00:05:04.179 Rico Rejoso: That would be great to ticket and then follow up with him on.

57 00:05:07.340 00:05:11.810 Rico Rejoso: Okay, I’ll look into this thread and create a ticket accordingly.

58 00:05:12.190 00:05:12.770 Uttam Kumaran: Okay.

59 00:05:20.230 00:05:21.530 Rico Rejoso: Okay, and…

60 00:05:22.290 00:05:29.930 Rico Rejoso: Also, another one would be, or lastly, is to ensure that there are classified projects for each client or for each project.

61 00:05:30.350 00:05:36.799 Rico Rejoso: Or… That we’re working with. I checked that we have all in Clockify.

62 00:05:36.980 00:05:38.329 Uttam Kumaran: Okay. And…

63 00:05:38.330 00:05:44.340 Rico Rejoso: Also, ensure that there are no, other projects…

64 00:05:44.530 00:05:47.890 Rico Rejoso: For each, for each client that we have.

65 00:05:48.380 00:05:57.519 Rico Rejoso: Okay. Although I also added these stand-ups, I haven’t been… I mean, I’m informative about this one, I’m not sure if there were… yeah, there were hours left.

66 00:05:57.870 00:06:04.909 Rico Rejoso: for stand-ups. Should we… Add this one, or would you like to remove this one?

67 00:06:05.380 00:06:07.060 Uttam Kumaran: That’s fine.

68 00:06:08.260 00:06:08.920 Rico Rejoso: Okay.

69 00:06:09.150 00:06:14.609 Rico Rejoso: Guess I think it’s… Hard to record our stand-ups, since we’re doing a batch.

70 00:06:15.050 00:06:15.940 Uttam Kumaran: Yeah, no, that’s.

71 00:06:16.480 00:06:17.160 Rico Rejoso: Okay.

72 00:06:18.050 00:06:23.199 Rico Rejoso: Other than that changes, we are good with other projects that we have for clients.

73 00:06:24.210 00:06:27.549 Rico Rejoso: We don’t have other word streams for them, and we just did…

74 00:06:27.670 00:06:30.519 Rico Rejoso: Or we just add projects based on their client names.

75 00:06:30.720 00:06:31.380 Uttam Kumaran: Okay.

76 00:06:32.680 00:06:33.230 Rico Rejoso: Great.

77 00:06:33.430 00:06:45.339 Rico Rejoso: So those are the initiatives that we have coming from last week that we have discussed with. So, some of the few action items will be following up, with Holly for the purpose of the contract, and…

78 00:06:46.460 00:06:49.499 Rico Rejoso: Creating a one-pager for Shreya and Sauce Hours.

79 00:06:50.350 00:06:53.029 Rico Rejoso: for their, stay here with BrainQuach.

80 00:06:53.790 00:06:54.400 Uttam Kumaran: Okay?

81 00:06:57.020 00:07:01.759 Rico Rejoso: Anything else that you wanted to add or confirm, I can also help you… help and assist with.

82 00:07:02.970 00:07:07.719 Uttam Kumaran: I think that is it for now,

83 00:07:09.560 00:07:17.099 Uttam Kumaran: I’ll keep pinging you today. I think I want to start to, follow up on some action items from the delivery meeting.

84 00:07:17.390 00:07:18.020 Rico Rejoso: Okay.

85 00:07:18.230 00:07:20.770 Uttam Kumaran: So I’ll send you a couple notes.

86 00:07:21.160 00:07:23.469 Uttam Kumaran: And then we can collaborate on getting that out.

87 00:07:24.640 00:07:25.230 Rico Rejoso: Okay.

88 00:07:26.410 00:07:31.969 Rico Rejoso: And another one, I’ll just confirm, I’ll be changing this one to variable, right, for $125 an hour.

89 00:07:33.570 00:07:34.310 Uttam Kumaran: Yes

90 00:07:40.810 00:07:44.520 Uttam Kumaran: And then, can you… do you mind, letting everybody know in the delivery channel?

91 00:07:45.610 00:07:46.160 Rico Rejoso: Sure.

92 00:07:47.460 00:07:50.470 Rico Rejoso: I’ll provide a copy of the contract for the review and reference as well.

93 00:07:50.920 00:07:51.530 Uttam Kumaran: Okay.

94 00:07:53.720 00:08:03.929 Rico Rejoso: finalize this one, and I think that’s it. I’ll follow up with the… I also took down some notes for our, from our delivery meeting, and I’ll start working on it. Anything else, you can always ping me on Slack, okay?

95 00:08:03.930 00:08:05.160 Uttam Kumaran: Okay, okay, perfect.

96 00:08:06.170 00:08:08.170 Rico Rejoso: Thank you so much for the time, Utam.

97 00:08:08.170 00:08:11.289 Uttam Kumaran: Thank you, did you end up getting a new web, new.

98 00:08:12.390 00:08:13.220 Rico Rejoso: Goodbye.

99 00:08:13.220 00:08:13.890 Uttam Kumaran: Yeah.

100 00:08:14.440 00:08:16.349 Rico Rejoso: Yeah, I ordered one, it didn’t…

101 00:08:16.520 00:08:19.839 Rico Rejoso: It didn’t got delivered due to the typhoon.

102 00:08:19.840 00:08:21.260 Uttam Kumaran: Oh, gotcha.

103 00:08:21.530 00:08:24.349 Rico Rejoso: So I end up canceling it and ordering a new one.

104 00:08:24.350 00:08:25.610 Uttam Kumaran: Okay, no worries.

105 00:08:26.540 00:08:29.110 Uttam Kumaran: Sorry for this, yeah. No, you’re good, you’re good.

106 00:08:29.680 00:08:31.139 Rico Rejoso: Alright, thank you so much.

107 00:08:31.140 00:08:32.959 Uttam Kumaran: Okay, thank you, dude, talk to you soon.

108 00:08:33.200 00:08:34.549 Rico Rejoso: Alright, have a great Monday.

109 00:08:34.559 00:08:35.149 Uttam Kumaran: Bye.