Meeting Title: Marketing Retro Date: 2025-10-03 Meeting participants: Rico Rejoso, Hannah Wang, Raymund Verzosa, Ryan Brosas
WEBVTT
1 00:01:21.960 ⇒ 00:01:23.040 Rico Rejoso: Hey guys.
2 00:01:25.600 ⇒ 00:01:26.330 Hannah Wang: Yay.
3 00:01:29.660 ⇒ 00:01:31.639 Rico Rejoso: Alright, let’s just wait for Ryan.
4 00:01:32.100 ⇒ 00:01:39.240 Rico Rejoso: And maybe while waiting, you guys can put your inputs on our… The Zoom whiteboard.
5 00:02:34.730 ⇒ 00:02:35.460 Rico Rejoso: Alright.
6 00:02:36.280 ⇒ 00:02:39.539 Rico Rejoso: I think we have everyone here. Same goes,
7 00:02:39.890 ⇒ 00:02:44.330 Rico Rejoso: Just proceed to the Zoom whiteboard and put in your inputs for each table.
8 00:10:18.580 ⇒ 00:10:19.610 Rico Rejoso: Yes, renewed?
9 00:10:22.820 ⇒ 00:10:23.809 Hannah Wang: Yeah, I’m done.
10 00:10:25.680 ⇒ 00:10:27.360 Rico Rejoso: How about Ray and Ryan? You guys good?
11 00:10:29.050 ⇒ 00:10:29.590 Raymund Verzosa: Yep.
12 00:10:30.940 ⇒ 00:10:31.790 Ryan Brosas: Hmm.
13 00:10:34.070 ⇒ 00:10:37.670 Rico Rejoso: Alright, so, let’s have a quick discussion of the,
14 00:10:38.060 ⇒ 00:10:40.620 Rico Rejoso: They go east from, this current sprint?
15 00:10:40.880 ⇒ 00:10:45.730 Rico Rejoso: I mean, for the past few, or two spread… that we had.
16 00:10:46.040 ⇒ 00:10:50.460 Rico Rejoso: Amy, let’s start off with Ray. How was it on the video or content side?
17 00:10:53.850 ⇒ 00:10:59.110 Raymund Verzosa: Yeah, yeah, everything was consistent. I had,
18 00:10:59.260 ⇒ 00:11:02.980 Raymund Verzosa: Backplug of videos to do, so… yeah.
19 00:11:03.280 ⇒ 00:11:05.740 Raymund Verzosa: Pretty much… Same theme.
20 00:11:08.170 ⇒ 00:11:10.790 Rico Rejoso: You mentioned you had a study of the Wolf editing work?
21 00:11:11.810 ⇒ 00:11:12.530 Raymund Verzosa: But…
22 00:11:12.530 ⇒ 00:11:15.740 Rico Rejoso: You mentioned you had a steady flow of, editing work.
23 00:11:15.930 ⇒ 00:11:18.109 Raymund Verzosa: Oh, yeah, yeah. That’s right. Yeah. Okay.
24 00:11:18.110 ⇒ 00:11:22.809 Rico Rejoso: Great. Were you able to close off most of the tickets from the current sprint?
25 00:11:23.440 ⇒ 00:11:28.099 Raymund Verzosa: Yup, I only have one video backlog left.
26 00:11:28.750 ⇒ 00:11:30.319 Rico Rejoso: Great. How about you, Ryan?
27 00:11:32.600 ⇒ 00:11:51.760 Ryan Brosas: So, yeah, so as, Tom shared earlier, that, we are having progress on the SEO, and that is nice to know that all of our, like, like, initiative on SEO is having, you know, adding up
28 00:11:51.780 ⇒ 00:11:53.990 Ryan Brosas: On our, like, website.
29 00:11:54.090 ⇒ 00:12:05.749 Ryan Brosas: And, yeah, I think that’s just really good to know, and also, like, we are pushing more, content on… on the website, like, the…
30 00:12:06.200 ⇒ 00:12:12.070 Ryan Brosas: click on what Jake is doing, which is the… Sme Playbook.
31 00:12:12.580 ⇒ 00:12:15.639 Ryan Brosas: Yep, I think that is good, also.
32 00:12:15.770 ⇒ 00:12:30.790 Ryan Brosas: And, yeah, for this sprint or week, I have been focusing more on, like, sales only. I have been, like, well, I’m helping, like, on the equipment sometimes, and, doing some other, like.
33 00:12:31.190 ⇒ 00:12:33.710 Ryan Brosas: Like, what do you call this,
34 00:12:34.780 ⇒ 00:12:53.310 Ryan Brosas: a bit of content, but it’s not that I’m over, like, I’m all over the place. So, I think that is a good, week, I guess, because I’m not, you know, confused on what to do next, what is, what, what, what will I be dropping, or, like.
35 00:12:53.360 ⇒ 00:12:58.179 Ryan Brosas: I haven’t done yet, so I think this is really a good week, I guess, for me.
36 00:12:59.640 ⇒ 00:13:00.860 Rico Rejoso: Great, great to hear.
37 00:13:00.960 ⇒ 00:13:01.800 Ryan Brosas: And…
38 00:13:01.800 ⇒ 00:13:09.909 Rico Rejoso: I think it’s the same with what Hannah mentioned for, starting to get more streamlined. So any, like, anything, any feedback on that one as well, Hannah?
39 00:13:11.960 ⇒ 00:13:14.380 Hannah Wang: Nope?
40 00:13:14.690 ⇒ 00:13:17.620 Hannah Wang: It’s pretty straightforward. Everyone already said.
41 00:13:17.780 ⇒ 00:13:19.020 Hannah Wang: Their thoughts?
42 00:13:19.920 ⇒ 00:13:22.109 Rico Rejoso: Great year. So yes,
43 00:13:22.160 ⇒ 00:13:33.750 Rico Rejoso: we’re continuing to adapt, I mean, more process, I mean, with the help of some of our… I mean, Justin, an experienced PM as well, I’m trying to, learn as much
44 00:13:33.800 ⇒ 00:13:41.720 Rico Rejoso: as I can to get everything streamlined and to make it easier for you guys, you know, handle your work and be more efficient with it.
45 00:13:41.720 ⇒ 00:13:57.029 Rico Rejoso: And yes, as you mentioned, workload management this week was great. So, since you… most of you guys were not overworked with a lot of tasks, you are still properly allocated, given the hours or the points that you should be assigned for each sprint, which I think is,
46 00:13:57.050 ⇒ 00:13:58.080 Rico Rejoso: A great feat.
47 00:13:58.110 ⇒ 00:14:02.939 Rico Rejoso: for the past two sprints. But again, it’s still a work in progress, and we’re continuing to
48 00:14:03.400 ⇒ 00:14:09.240 Rico Rejoso: improve it as we move forward. So, on your end, what do you think needs improvement, Ray?
49 00:14:13.100 ⇒ 00:14:15.790 Raymund Verzosa: So… I…
50 00:14:15.960 ⇒ 00:14:24.909 Raymund Verzosa: I struggled a bit on creating the video description, but yeah, I collaborated with Ryan on that, because he was the one doing it before.
51 00:14:26.050 ⇒ 00:14:33.300 Raymund Verzosa: Mehd… I think that’s just it for me, because I started uploading on YouTube now, so, yeah.
52 00:14:33.690 ⇒ 00:14:39.860 Rico Rejoso: How does the process work for, creating this description until to uploading it to… YouTube.
53 00:14:41.210 ⇒ 00:14:45.780 Raymund Verzosa: Unless… It was… Handed over, like…
54 00:14:46.420 ⇒ 00:14:49.810 Raymund Verzosa: Very nice, because Ryan made the… made an end.
55 00:14:51.630 ⇒ 00:14:57.560 Raymund Verzosa: So, yeah, it was… It was easy, but I’m just… Refining it more, yeah.
56 00:14:57.560 ⇒ 00:14:58.240 Rico Rejoso: Got it.
57 00:14:58.520 ⇒ 00:15:03.239 Rico Rejoso: Yep, I believe, Ryan did also create an SOP or a Loom video for it, right?
58 00:15:04.860 ⇒ 00:15:08.750 Raymund Verzosa: So… Notion, yeah?
59 00:15:09.500 ⇒ 00:15:10.120 Rico Rejoso: Great.
60 00:15:11.070 ⇒ 00:15:15.169 Rico Rejoso: Wonderful. And how about, Ryan, on your end? What needs improvement so far?
61 00:15:20.980 ⇒ 00:15:24.540 Ryan Brosas: So yeah, I think, all is good,
62 00:15:24.770 ⇒ 00:15:36.060 Ryan Brosas: For me, I have, like, a struggle on, like, putting the tickets, but I think that is already addressed. But, so for the content side, yeah, I think
63 00:15:37.130 ⇒ 00:15:44.729 Ryan Brosas: the Lincoln content is being… Let go, or… well, the progress, well, on, on that.
64 00:15:44.740 ⇒ 00:16:00.340 Ryan Brosas: note, on the LinkedIn content, it should be, like, consistent, because if we’re going to drop off, like, with, like, a week right now, I think all of our, like, progress is going to be waste time.
65 00:16:00.390 ⇒ 00:16:07.240 Ryan Brosas: I think that’s one that I was really worried about, but, I think…
66 00:16:08.210 ⇒ 00:16:19.190 Ryan Brosas: I’m not sure. So, I think I needed to be much more of, like, saying this to Tom and Robert, so.
67 00:16:19.190 ⇒ 00:16:21.930 Rico Rejoso: feedback from Utam in regards to the LinkedIn content.
68 00:16:21.930 ⇒ 00:16:32.140 Ryan Brosas: Yeah, it’s still, like… No progress on that. And still, like,
69 00:16:32.580 ⇒ 00:16:36.849 Ryan Brosas: Yeah, I’m not… I’m not really sure, so… I mean, what mission…
70 00:16:36.850 ⇒ 00:16:46.700 Rico Rejoso: some feedback on the link, or on the last post that you made that made it, you know, result to you passing some of the work from undoing LinkedIn.
71 00:16:48.200 ⇒ 00:16:50.080 Ryan Brosas: Yeah,
72 00:16:50.200 ⇒ 00:16:59.269 Ryan Brosas: for the last one, I think this is much more of, like, miscommunication, because, Otam will, like.
73 00:16:59.450 ⇒ 00:17:07.630 Ryan Brosas: Commented on this content, and he said that I… he didn’t really approve it.
74 00:17:07.800 ⇒ 00:17:11.939 Ryan Brosas: So, I’m not sure. So, also, like, there’s, like.
75 00:17:12.630 ⇒ 00:17:18.679 Ryan Brosas: I’ve been addressing all the feedback from Jake, then…
76 00:17:19.700 ⇒ 00:17:26.960 Ryan Brosas: Somehow, it somehow, like, looked… the con… it somehow… it sounded… AI,
77 00:17:27.140 ⇒ 00:17:37.629 Ryan Brosas: Well, I already addressed the AI stuff when I was doing, like, only, like, ghostwriting for them, then it got perverted again.
78 00:17:38.170 ⇒ 00:17:41.440 Ryan Brosas: Now, and, he said that
79 00:17:41.890 ⇒ 00:17:48.200 Ryan Brosas: We should be, much more careful about about, like.
80 00:17:48.790 ⇒ 00:17:53.030 Ryan Brosas: do, do, using AI, so I think that’s…
81 00:17:53.700 ⇒ 00:17:59.589 Ryan Brosas: One, and… yeah, I’m not sure, I’m not really sure, so,
82 00:18:00.560 ⇒ 00:18:03.239 Ryan Brosas: So, I said that, I’m, like.
83 00:18:04.010 ⇒ 00:18:19.400 Ryan Brosas: what do you call this? Not, sure anymore on doing content, so I want to focus on sales, or, like, handing over, or taking over the sales coordinator, so he said that it’s going to be, like, a 50-50 model.
84 00:18:19.730 ⇒ 00:18:30.219 Rico Rejoso: Got it. But I think on the content side, one thing is we need to refine the process and how, or before we do posting, because I believe it was mentioned before that Jake
85 00:18:30.400 ⇒ 00:18:32.940 Rico Rejoso: Would be, like, the,
86 00:18:34.070 ⇒ 00:18:49.909 Rico Rejoso: will be resolving, an issue wherein… we know that Utam had been the blocker for most of her content, needing his reviews and feedback before you, scheduled it for posting, right? So I think that’s one, refine the process if…
87 00:18:49.910 ⇒ 00:18:59.460 Rico Rejoso: like, Jake approved it, and we didn’t get any feedback from him, and you still posted it, I think it’s… yeah, it’s partly miscommunication if…
88 00:18:59.720 ⇒ 00:19:12.800 Rico Rejoso: we should take Jake’s, feedback as a good-to-go for us to do posting, or should we still look in with him, before we finalize everything and schedule it for posting? I think that’s one on the process, and…
89 00:19:12.970 ⇒ 00:19:14.290 Rico Rejoso: how we.
90 00:19:14.290 ⇒ 00:19:14.830 Ryan Brosas: Mmm.
91 00:19:14.830 ⇒ 00:19:16.859 Rico Rejoso: to post it. What do you think?
92 00:19:17.320 ⇒ 00:19:28.099 Ryan Brosas: Yeah, I… that is… that’s some… that is the current progress. I’m not posting anything without any go signal, because, well…
93 00:19:28.800 ⇒ 00:19:36.570 Ryan Brosas: that is something that I… I’m currently doing… I was currently doing with Bhutam before, so it’s just going to be, like.
94 00:19:36.920 ⇒ 00:19:41.480 Ryan Brosas: waiting for Jake’s approval or his feedback.
95 00:19:42.200 ⇒ 00:19:52.600 Rico Rejoso: Okay, is there a situation where Jake approved it, you posted it, and later on, you tell feedback that he didn’t want that content to be posted?
96 00:19:53.560 ⇒ 00:19:57.649 Ryan Brosas: Yeah, that’s the one that,
97 00:19:57.920 ⇒ 00:20:04.200 Ryan Brosas: ignite this issue again, so it said that it’s… AI,
98 00:20:04.460 ⇒ 00:20:08.979 Ryan Brosas: AI-ish, so it kind of… Ikiso, that’s one.
99 00:20:09.270 ⇒ 00:20:09.860 Rico Rejoso: So what options?
100 00:20:09.860 ⇒ 00:20:10.990 Ryan Brosas: So…
101 00:20:10.990 ⇒ 00:20:12.220 Rico Rejoso: I’m both.
102 00:20:12.670 ⇒ 00:20:14.500 Ryan Brosas: So, sorry?
103 00:20:14.500 ⇒ 00:20:31.759 Rico Rejoso: what action should we take to get that resolved? Because if the issue hasn’t been addressed yet, this has been a week, and you mentioned that not posting on LinkedIn consistently will affect an algo, or will affect the results or the outcome of the previous work that was done. So, what should we do to, you know…
104 00:20:32.290 ⇒ 00:20:34.159 Rico Rejoso: address this one ASAP.
105 00:20:34.160 ⇒ 00:20:36.150 Ryan Brosas: So…
106 00:20:36.460 ⇒ 00:20:46.220 Ryan Brosas: I already like being… nudging them both, like, I’ve been addressing some, like, revising, because for me,
107 00:20:46.700 ⇒ 00:21:04.950 Ryan Brosas: content is, like, we need to integrate storytelling, but it seems to be, like, it’s adding a bit chunky, or, like, the schemeability issue, or readability issue, so I already addressed that, then, they said that we want to make it.
108 00:21:05.830 ⇒ 00:21:07.969 Ryan Brosas: Easy to read on, but…
109 00:21:08.860 ⇒ 00:21:14.629 Ryan Brosas: doing that is making our content a bit more AI-ish, because
110 00:21:14.860 ⇒ 00:21:28.100 Ryan Brosas: if there’s, like, no substance of, like, storytelling, that’s… that is what, you know, distinguishing, or distinguish, like, the whole content from being AI.
111 00:21:28.220 ⇒ 00:21:33.220 Ryan Brosas: I think that’s something I am really struggling to…
112 00:21:33.390 ⇒ 00:21:36.500 Ryan Brosas: Communicate both, for both of them.
113 00:21:36.870 ⇒ 00:21:42.130 Ryan Brosas: And… Well, I’m trying to say that, but,
114 00:21:42.740 ⇒ 00:21:47.650 Ryan Brosas: the only feedback that I got is, like, I need to write it
115 00:21:48.550 ⇒ 00:22:01.330 Ryan Brosas: first, which is I’m currently do… I was always doing that, but I’m not sure anymore, so I want to… so I tried to, like, address that, and I nudge, like, Jade.
116 00:22:01.490 ⇒ 00:22:14.510 Ryan Brosas: I haven’t got a response from him, and Otam already, like, replied, like, let’s wait for more follow-ups until I get a chance to review it. So, I’m not any sure… I’m not…
117 00:22:14.700 ⇒ 00:22:20.880 Ryan Brosas: sure anymore, so if this is going to be dropped, I can focus on sales.
118 00:22:21.410 ⇒ 00:22:26.320 Rico Rejoso: Okay, got it. Well, I think for now,
119 00:22:26.660 ⇒ 00:22:36.339 Rico Rejoso: Let’s propose, an action plan on how we can address that issue. Maybe, stick with getting feedback from the both of them, and since you mentioned that
120 00:22:36.440 ⇒ 00:22:39.399 Rico Rejoso: Jake was supposed to be helping you unblock
121 00:22:39.610 ⇒ 00:22:49.710 Rico Rejoso: some of the tickets that were blocked due to feedbacks from UTAM, maybe that’s also communicated that way so that, they can also suggest their,
122 00:22:49.840 ⇒ 00:22:55.780 Rico Rejoso: No, I mean, they can also suggest an action plan on how we can get it resolved, but let’s try to do it by end of day.
123 00:22:56.030 ⇒ 00:23:10.980 Rico Rejoso: try to propose… make a proposal in regards to that issue, so we can get it resolved, and we can do content by next week, because again, it’s affecting their overall results on LinkedIn. Let’s follow up with that one. I mean, we can further discuss it later.
124 00:23:10.980 ⇒ 00:23:22.780 Rico Rejoso: But for now, yeah, let’s take in the feedback, apply those feedback, and propose a process where both of them will provide, the review first before you go ahead and post it on LinkedIn, okay?
125 00:23:22.820 ⇒ 00:23:23.520 Rico Rejoso: Maybe that’s…
126 00:23:25.340 ⇒ 00:23:37.040 Rico Rejoso: That’s a process we can work on, or that’s a proposal we can suggest, later on within this day, because again, we don’t want the content stuff to, you know… that’s… that’s one key, again, in marketing, is that
127 00:23:37.260 ⇒ 00:23:45.629 Rico Rejoso: we have to really work on, and I don’t want your effort on the previous sprint to go to waste just because of a one-week issue that hasn’t been resolved yet.
128 00:23:45.870 ⇒ 00:23:46.720 Rico Rejoso: Whatever.
129 00:23:47.890 ⇒ 00:23:48.700 Ryan Brosas: Yeah.
130 00:23:48.700 ⇒ 00:23:50.030 Rico Rejoso: Okay, thank you.
131 00:23:50.700 ⇒ 00:23:51.760 Rico Rejoso: Maybe.
132 00:23:51.760 ⇒ 00:24:01.999 Hannah Wang: I have some thoughts, go ahead. Well, I just feel like with Jake’s review, like, maybe he just reviews it for grammar and, like, content. Like, did you tell him, like, oh.
133 00:24:02.390 ⇒ 00:24:21.379 Hannah Wang: I need your review on this because it sounds too AI, or did you just say, like, I need your review? Because if we were vague about it, then, like, he’s just gonna review it however he wants to, and, like, generally, most people, like, I would review it probably for grammar and just, like.
134 00:24:21.490 ⇒ 00:24:28.400 Hannah Wang: Not be as high of a standard as, like, you might want me to review it, because…
135 00:24:28.560 ⇒ 00:24:41.719 Hannah Wang: like, I feel like Jake just doesn’t have the context of, like, what you were doing, Ryan, so maybe, like, you need to… maybe you need to hop on a call with Ryan, or, hop on a call with Jake and, like, discuss this, and then…
136 00:24:41.950 ⇒ 00:24:55.289 Hannah Wang: maybe you can plan that for early next week, just hop on a call, because I feel like it’s easier to talk things through in terms of, like, things that were miscommunicated, over a call versus, like, over a Slack thread.
137 00:24:55.380 ⇒ 00:25:14.699 Hannah Wang: And then based on your conversation with him on Monday, you can propose, like, oh, Jake and I met, like, these are kind of the things we suggest, here are the solutions that we can think of, like, would love your feedback, and then just, like, tagload Tom in it, because…
138 00:25:14.910 ⇒ 00:25:23.149 Hannah Wang: like, yeah, we try to, like, limit our meetings as much as possible, but sometimes I feel like they’re necessary, and it’s easier to
139 00:25:23.260 ⇒ 00:25:28.520 Hannah Wang: Hop on a meeting, versus just trying to type everything out, so…
140 00:25:28.980 ⇒ 00:25:37.689 Hannah Wang: like, I think with people outside of Robert and Utam, like, you can just request meetings. Like, it’s… I don’t think we’re as busy as them, and we have the time to…
141 00:25:37.820 ⇒ 00:25:41.950 Hannah Wang: have meetings, and I think it actually saves time, because
142 00:25:42.360 ⇒ 00:25:48.970 Hannah Wang: Like, if we maybe hopped on a call earlier, like, we wouldn’t be having this discussion now, and, like, maybe it would be…
143 00:25:49.180 ⇒ 00:25:50.240 Hannah Wang: better.
144 00:25:52.150 ⇒ 00:25:59.249 Hannah Wang: Yeah, so that’s just my personal opinion, like, I’d rather hop on a call to talk things through than trying to figure it out on a
145 00:25:59.890 ⇒ 00:26:06.149 Hannah Wang: Slack thread, which was kind of hard for me, at least. So that’s just a suggestion, like.
146 00:26:06.170 ⇒ 00:26:21.380 Hannah Wang: clarify with Jake first, because maybe he… like, I think he’s just focused on, like, the SME, like, go-to-market stuff, and maybe Utam hasn’t told him, like, oh, you… you need to help Brian with content. Like, I don’t really know, either, like…
147 00:26:21.520 ⇒ 00:26:27.860 Hannah Wang: So, maybe just clarify with Jake, and then both of you can talk, and then you clarify with Utom after.
148 00:26:28.050 ⇒ 00:26:29.289 Ryan Brosas: How does that sound?
149 00:26:30.080 ⇒ 00:26:36.350 Ryan Brosas: Yeah, that sounds… Oh, okay, I guess… Wait, what’s wrong?
150 00:26:36.350 ⇒ 00:26:38.950 Hannah Wang: Why is it okay? Like, why is it not good? What do you think?
151 00:26:39.040 ⇒ 00:26:43.850 Ryan Brosas: Yeah, it’s okay. I think, you already know, I think it’s already, like.
152 00:26:44.120 ⇒ 00:26:51.489 Ryan Brosas: I think, Tom already said that he is going to review all the content, so he knew
153 00:26:51.840 ⇒ 00:26:55.699 Ryan Brosas: That he will be reviewing before we are publishing.
154 00:26:56.370 ⇒ 00:27:03.070 Ryan Brosas: And yeah, I think, it’s good because, as I said, that,
155 00:27:03.470 ⇒ 00:27:13.570 Ryan Brosas: Because, well, it’s different on text and being on a conversation. So, yeah, that would clarify most of these things.
156 00:27:14.900 ⇒ 00:27:21.510 Hannah Wang: Yeah, I just feel like maybe Jake, like, review is a very broad word, so… Maybe he…
157 00:27:21.700 ⇒ 00:27:28.720 Hannah Wang: Like, if you just give him more context as to, like, the issues that we’ve been having, like, the struggles we’ve been having with content.
158 00:27:29.110 ⇒ 00:27:48.190 Hannah Wang: for, like, oh, it just sounds too AI, like, it doesn’t sound like them, like, maybe that’ll help. Like, yeah, we send messages in brand design… in the design channel, but I feel like maybe he doesn’t read all of it, so I feel like maybe he won’t have the full context. So, yeah, maybe just, like, grabbing 30 minutes with him and just…
159 00:27:48.460 ⇒ 00:27:50.090 Ryan Brosas: Like, talking about…
160 00:27:50.110 ⇒ 00:28:09.649 Hannah Wang: what we’ve been struggling with and what we’re trying to do, what we tried before with, like, assembly and approval and stuff, that might be helpful for him to get the full context, because I agree with you, like, if we just stop content, it’s like a waste of our Q3, Q2 efforts. Like, I know you worked really hard on the contents, and I don’t want that to stop,
161 00:28:10.230 ⇒ 00:28:16.749 Hannah Wang: I feel like maybe Utam and Robert are pivoting because we don’t really get a ton of, like, leads.
162 00:28:16.800 ⇒ 00:28:31.199 Hannah Wang: from content, but I feel like there’s more to content than just generating leads. It’s, like, building authority and all that stuff, so I… I do feel like we should keep going at least, like, once a week, so…
163 00:28:31.890 ⇒ 00:28:34.170 Hannah Wang: Yeah, those are my thoughts.
164 00:28:34.640 ⇒ 00:28:35.629 Rico Rejoso: Good point. Thank you.
165 00:28:35.630 ⇒ 00:28:37.750 Hannah Wang: Thanks for listening.
166 00:28:37.870 ⇒ 00:28:44.239 Rico Rejoso: Yeah, good point. Actually, I was thinking while Hannah was mentioning those, that do you have, like, standards for the content, like.
167 00:28:44.600 ⇒ 00:29:02.849 Rico Rejoso: I mean, for me, I wanted to base everything off a Notion page where everything is there, like, a standard that needs to be followed, and maybe you can share that with Jake, so he also knows what point needs to be reviewed, and you need to also point it out. Because, yeah, the miscommunication was because maybe
168 00:29:03.880 ⇒ 00:29:12.999 Rico Rejoso: I mean, the point was not clarified to Jake on what needs to be reviewed on, on what should be the basis for this and everything. So if you try to communicate and share
169 00:29:13.180 ⇒ 00:29:19.849 Rico Rejoso: I mean, the basis or the reference for all of the works that you’ve been doing, maybe you can clarify it to him.
170 00:29:20.270 ⇒ 00:29:21.110 Rico Rejoso: as well.
171 00:29:23.010 ⇒ 00:29:24.150 Rico Rejoso: What do you think, Dave?
172 00:29:25.110 ⇒ 00:29:42.610 Ryan Brosas: Yeah, yeah, I know that I have, like, some of, well, the SOP, I haven’t done that, but yeah, I will do that, today, because, it’s pretty mellow on the con… Well, on the sales side, so I can…
173 00:29:43.080 ⇒ 00:29:47.289 Ryan Brosas: Like, grab an hour to do that.
174 00:29:47.780 ⇒ 00:29:48.480 Rico Rejoso: Alrighty.
175 00:29:48.480 ⇒ 00:29:49.040 Ryan Brosas: Great.
176 00:29:49.040 ⇒ 00:29:55.250 Hannah Wang: Like, you can even build… sorry, you can even build the SOP with Jake, like, talk through the…
177 00:29:55.250 ⇒ 00:29:55.830 Rico Rejoso: Yeah.
178 00:29:56.170 ⇒ 00:30:05.359 Hannah Wang: like, talk it through on Zoom, and then you could, like, take that transcript and build the SOP. Because I don’t want you to, like, build an SOP and then
179 00:30:05.400 ⇒ 00:30:22.379 Hannah Wang: you hop on the call, and then you have to, like, change everything. So maybe you can just brainstorm with him on the call, like, oh, this is what I’m thinking, and then he could give his input, and then together you can build… you can just talk about the process, and then from the meeting transcript, you can build the SOP. That… that might be…
180 00:30:22.470 ⇒ 00:30:34.559 Hannah Wang: That’s, I feel like, how I would have done it, maybe, because I don’t want to waste my time building something, and then later, we’re not… we don’t use it. Like, I’d rather, like, talk it out and then build it with someone, so…
181 00:30:35.410 ⇒ 00:30:50.760 Ryan Brosas: Yeah, that… that makes sense. I will be, messaging Jake later today, so we can make, like, an SOP for both of us, so, that will be, like, clear for me and him. So, yeah.
182 00:30:51.180 ⇒ 00:31:00.019 Hannah Wang: Yeah, just message them to schedule a meeting. That’s, like, the easiest, and be like, oh, I want to talk about content stuff, and then you could talk next Monday or Tuesday or something.
183 00:31:01.010 ⇒ 00:31:06.079 Rico Rejoso: Yeah, Monday, if possibly, so we can move on to doing content as soon as possible, okay?
184 00:31:08.340 ⇒ 00:31:10.840 Rico Rejoso: I don’t know about Jake’s schedule, or…
185 00:31:11.070 ⇒ 00:31:18.949 Rico Rejoso: He’s working hours with Brainforce, but yeah, communicate with him in regards to scheduling a meeting, provide an option for the time, so we just have to choose.
186 00:31:19.060 ⇒ 00:31:32.079 Rico Rejoso: Between those. That’s possible, because let’s… we need to get this done ASAP, or decide on this ASAP, and we just… we can’t just have the content paused for a long time. It’s gonna affect everything that you’ve worked on before.
187 00:31:32.410 ⇒ 00:31:33.290 Rico Rejoso: All right, Brian?
188 00:31:33.880 ⇒ 00:31:35.389 Ryan Brosas: Oh, yeah, that is noted.
189 00:31:35.950 ⇒ 00:31:36.600 Rico Rejoso: Great.
190 00:31:36.600 ⇒ 00:31:45.350 Hannah Wang: Yeah, I mean, like, even Robert posted something today, so it’s… I’m sure they’re still thinking about content, it’s just not the priority for them, I think.
191 00:31:45.480 ⇒ 00:31:49.800 Hannah Wang: Priority is just getting leads, so… Yeah. Anyway, yeah.
192 00:31:52.580 ⇒ 00:31:59.860 Rico Rejoso: Yeah, so, let’s put into action, those were suggested by Hannah and the team, and let’s get that
193 00:32:00.160 ⇒ 00:32:01.750 Rico Rejoso: Rolling asset, okay?
194 00:32:02.260 ⇒ 00:32:09.649 Rico Rejoso: And… Wait, moving forward, let’s see about Hannah’s notes of needs improvement.
195 00:32:11.760 ⇒ 00:32:17.449 Hannah Wang: Yeah, I mean, mine is just, like, the stuff we talked about yesterday. Alright.
196 00:32:18.180 ⇒ 00:32:21.110 Hannah Wang: For sales, and then…
197 00:32:21.120 ⇒ 00:32:39.340 Hannah Wang: Oh, yeah, for me, it feels like I’m doing it, like, everything is sales, which I don’t prefer, but maybe my hours show otherwise, but I just feel like I’m handing everything off to Anne, like, design-related, which is, I guess, is okay, but,
198 00:32:39.530 ⇒ 00:32:46.500 Hannah Wang: Yeah, I think even, like, handing it off to her, like, initially, stuff is assigned to me, and then…
199 00:32:46.970 ⇒ 00:32:48.289 Hannah Wang: I have to, like…
200 00:32:49.220 ⇒ 00:32:58.239 Hannah Wang: Readjust the ticket, and give more context, and it’s like… it’s just a lot of, like, brain energy for some reason to do that.
201 00:32:58.380 ⇒ 00:33:09.219 Hannah Wang: But I find myself doing that, like, throughout the week. I’m realizing, okay, I don’t have time to do this, I’m gonna hand it to Anne, because she doesn’t have anything to work on, so I just, like, keep
202 00:33:09.880 ⇒ 00:33:17.280 Hannah Wang: like, yeah, I’m pretty sure, like, at least 2 hours of my day… my week go to, like, grooming tickets and making it more…
203 00:33:17.980 ⇒ 00:33:20.440 Hannah Wang: Adding more context to it.
204 00:33:20.940 ⇒ 00:33:22.460 Hannah Wang: So I don’t know, like…
205 00:33:23.540 ⇒ 00:33:32.790 Hannah Wang: Yeah, I don’t… I don’t know. I think we’ll just have to keep going and seeing, like, what my hours actually are, from design versus sales, and then…
206 00:33:33.510 ⇒ 00:33:35.020 Hannah Wang: Maybe it’ll get better.
207 00:33:35.270 ⇒ 00:33:36.549 Rico Rejoso: Yeah, forward, like…
208 00:33:36.800 ⇒ 00:33:43.279 Rico Rejoso: You mentioned, assigning those tickets to Anne, because right now what I’m doing, with the other department, other teams, that…
209 00:33:43.450 ⇒ 00:34:00.200 Rico Rejoso: I usually put in an AI. Put just a few contacts from Sam, the tech lead, and put it in AI to create the context acceptance criteria, and make sure that all tickets are within standard. And I’m planning on doing it on all internal department or internal team.
210 00:34:00.460 ⇒ 00:34:14.829 Rico Rejoso: Would that be… would that work for you? Like, you could just provide me a 2-3 sentence context of what the ticket is, and we could put it on AI and assign it to Anna afterwards, and that way I can help you out. But would that still take a lot of your time?
211 00:34:15.929 ⇒ 00:34:18.739 Hannah Wang: I… I think, though, it…
212 00:34:18.849 ⇒ 00:34:33.579 Hannah Wang: help, like, I think I just go over, like, over the top with providing as much context as possible, because, like, if she doesn’t know how to do it, I’m sleeping when she’s working, so, like, I need to make sure that she can work and, like, unblock her.
213 00:34:34.189 ⇒ 00:34:37.939 Hannah Wang: And I think part of the challenge is…
214 00:34:39.249 ⇒ 00:34:43.359 Hannah Wang: I feel like there’s sometimes, like, related Slack threads.
215 00:34:43.869 ⇒ 00:34:49.269 Hannah Wang: that I have to go dig up, so I’m, like, trying to link other Slack threads and…
216 00:34:49.449 ⇒ 00:34:50.939 Hannah Wang: Yeah, it’s just not…
217 00:34:51.539 ⇒ 00:34:59.889 Hannah Wang: super efficient. Or, like, sometimes she’s not in the channels that I’m in, so I have to, like, screenshot things and, like.
218 00:35:00.039 ⇒ 00:35:05.779 Hannah Wang: DM her, and be like, oh, by the way, for this ticket, like, this is the Slack thread, and like…
219 00:35:05.929 ⇒ 00:35:20.739 Hannah Wang: Yeah, because she’s not tagged in everything I’m tagged in, so I… if I have to hand stuff off to her, I have to go dig through Slack and, like, put together a puzzle for her. So, I don’t know if that’s something AI can fix, probably not, so,
220 00:35:21.469 ⇒ 00:35:22.989 Hannah Wang: I… I don’t know, yeah.
221 00:35:22.990 ⇒ 00:35:27.709 Rico Rejoso: Can we have her join all the groups that you have to, like, you can just mention her?
222 00:35:29.540 ⇒ 00:35:32.550 Rico Rejoso: Like, take a look at it, or would that mess up some security?
223 00:35:32.930 ⇒ 00:35:34.169 Rico Rejoso: Compliance or a thing.
224 00:35:35.610 ⇒ 00:35:37.490 Hannah Wang: I, I don’t know, I… I…
225 00:35:38.910 ⇒ 00:35:50.800 Hannah Wang: like, some… a lot of the other messages will be irrelevant to her, so I feel bad adding her if I only need to tag her in one message, because some channels are noisy. Like, the go-to-market channel.
226 00:35:50.800 ⇒ 00:35:52.220 Rico Rejoso: I added her.
227 00:35:52.350 ⇒ 00:35:59.390 Hannah Wang: But it’s, like, super noisy, and she’s not, like, really in that, so I try not to.
228 00:36:00.170 ⇒ 00:36:01.459 Hannah Wang: But yeah, I don’t know.
229 00:36:01.460 ⇒ 00:36:03.369 Rico Rejoso: I think it’s… yeah, I think it’s better to have…
230 00:36:03.530 ⇒ 00:36:17.710 Rico Rejoso: I mean, for your convenience. So, I mean, you’re not just managing the science and marketing team, right? You are also handling sales. So just lessen your work, and at the same time, have you more focus on more important stuff. Maybe you could just do it.
231 00:36:18.350 ⇒ 00:36:26.409 Rico Rejoso: I mean, she can ignore anything that is not related to the job she’s working on, it’s up to her, but at least for the convenience for you and the team as well.
232 00:36:26.860 ⇒ 00:36:30.559 Rico Rejoso: You could redirect those two hours to more important stuff that you’re doing.
233 00:36:30.720 ⇒ 00:36:32.339 Rico Rejoso: Personal time, perhaps.
234 00:36:33.500 ⇒ 00:36:38.230 Hannah Wang: Yeah, okay.
235 00:36:38.920 ⇒ 00:36:39.479 Rico Rejoso: Okay, go ahead.
236 00:36:39.480 ⇒ 00:36:46.130 Hannah Wang: Yeah, I mean, yeah, it’s just the challenge is she… she works different hours, so I think that’s what makes it a bit hard, yeah.
237 00:36:46.730 ⇒ 00:36:52.620 Rico Rejoso: Yeah, I don’t know how we can have that. I mean, I haven’t checked her contract if it’s, you know, working hours.
238 00:36:53.210 ⇒ 00:37:02.180 Rico Rejoso: But, I don’t know the previous agreement as well with Tom and Anne in regards to her working out, but if this continues to become, you know,
239 00:37:02.520 ⇒ 00:37:06.900 Rico Rejoso: I mean, challenging for the… for the marketing team.
240 00:37:07.040 ⇒ 00:37:12.190 Rico Rejoso: Worst case scenario is that we have to get a solution on how we can, you know.
241 00:37:12.720 ⇒ 00:37:16.850 Rico Rejoso: Make it… make it more convenient for you, since you’re working in their department.
242 00:37:17.270 ⇒ 00:37:21.999 Rico Rejoso: To get this on a way that can help you out as well, or make things easier for you.
243 00:37:22.110 ⇒ 00:37:28.699 Rico Rejoso: But I don’t want to get to that one, so if you can provide a better solution earlier, maybe we could stick to that instead.
244 00:37:29.320 ⇒ 00:37:29.890 Rico Rejoso: you know.
245 00:37:29.890 ⇒ 00:37:38.050 Hannah Wang: That’s okay. She’s always worked, Asia hours, I think, even before I came on, so…
246 00:37:39.000 ⇒ 00:37:45.080 Hannah Wang: it’s okay, I think maybe this week, I just, like, context switching was a bit harder, so…
247 00:37:45.370 ⇒ 00:37:50.070 Hannah Wang: I feel I’m just tired, so maybe that’s why it feels hard, but I feel like it’s…
248 00:37:50.070 ⇒ 00:37:50.670 Rico Rejoso: China.
249 00:37:51.420 ⇒ 00:37:56.989 Hannah Wang: I mean, I… I do, but I don’t know. Yeah.
250 00:37:57.140 ⇒ 00:37:59.450 Rico Rejoso: That’s fine. Okay, let’s…
251 00:38:00.130 ⇒ 00:38:13.319 Rico Rejoso: We can dig into it more, now you can resolve that one, but I guess I can help you when it comes to, you know, building some of the tickets that you need, and making sure that it is within standard, since UTAM are also checking most of the tickets, sales, marketing, AI.
252 00:38:13.370 ⇒ 00:38:21.670 Rico Rejoso: And I’ll probably need to make sure all the conservative standards, so I’ll be probably changing some of it as well. But as long as you provide those contexts…
253 00:38:21.750 ⇒ 00:38:25.850 Rico Rejoso: I can put on or edit those tickets for you.
254 00:38:26.270 ⇒ 00:38:32.919 Rico Rejoso: And just mention me on it, and I can help you out if ever Anne had some requests that I can help you out with, okay?
255 00:38:33.840 ⇒ 00:38:35.069 Hannah Wang: Okay, thanks, Rico.
256 00:38:35.070 ⇒ 00:38:45.960 Rico Rejoso: No worries, thank you so much. And moving on, I mean, before we move on to our next step, yes, I think one thing as well, basically this is PM stuff, I want you guys to
257 00:38:46.180 ⇒ 00:38:52.010 Rico Rejoso: Add those tickets as much as possible, because again, if we planned it out, on Monday.
258 00:38:52.510 ⇒ 00:38:53.530 Rico Rejoso: and…
259 00:38:54.350 ⇒ 00:39:13.439 Rico Rejoso: things get moving within the week, and there are more ad hoc stuff that would come in, and we don’t create any ticket with it, and you mentioned that you’ve been working a lot of… on a lot of stuff, and it doesn’t reflect on linear. I think, you know, the discrepancy in that will also affect the efficiency, and, I mean, the work output as well. So if you can put it on linear.
260 00:39:13.490 ⇒ 00:39:15.670 Rico Rejoso: even just a title for it, and I…
261 00:39:15.900 ⇒ 00:39:28.329 Rico Rejoso: And I can get back to you with more context and build out the ticket. I can help you out on that one. And make sure as well that those story points or the estimated points are as what Anna mentioned yesterday.
262 00:39:28.880 ⇒ 00:39:30.880 Rico Rejoso: could be… I mean, you can…
263 00:39:31.000 ⇒ 00:39:38.910 Rico Rejoso: what do you call this? Overestimate, but not underestimate those points, okay? Because at least it gives you,
264 00:39:39.840 ⇒ 00:39:45.419 Rico Rejoso: a breeder whenever you’re working on some of it. If you mention, like, 2 hours, and it took you 3 hours.
265 00:39:45.760 ⇒ 00:40:05.590 Rico Rejoso: you still have to justify that one when the clockify hours doesn’t match the points that you have put in for the current sprint. So it’s better if we, you know, make sure that the points are accurate as possible. If not, we can put in a comment that we don’t know, we cannot estimate the time we have to spend working on such tickets, like, what AND?
266 00:40:05.770 ⇒ 00:40:06.859 Rico Rejoso: Done this week.
267 00:40:07.010 ⇒ 00:40:14.989 Rico Rejoso: When some tickets needed feedback from other team members and they’re not responding. So basically, you cannot estimate how much points they’re gonna spend working on those tickets.
268 00:40:15.250 ⇒ 00:40:20.059 Rico Rejoso: So yeah, make sure that everything’s transparent and we communicate properly on those, okay?
269 00:40:23.140 ⇒ 00:40:24.010 Rico Rejoso: Alrighty.
270 00:40:25.550 ⇒ 00:40:27.359 Rico Rejoso: So, next step?
271 00:40:29.750 ⇒ 00:40:31.260 Rico Rejoso: Quick, who are you guys?
272 00:40:31.610 ⇒ 00:40:33.850 Rico Rejoso: Yeah.
273 00:40:34.210 ⇒ 00:40:37.730 Rico Rejoso: your next step, Ray?
274 00:40:40.870 ⇒ 00:40:46.880 Raymund Verzosa: Yeah, so… I just, like, correlated this to the… what needs improvement.
275 00:40:47.500 ⇒ 00:40:48.600 Rico Rejoso: Into, like…
276 00:40:48.600 ⇒ 00:40:54.219 Raymund Verzosa: try to watch Ryan’s style and get more of his feedbacks and stuff, so…
277 00:40:54.850 ⇒ 00:40:57.610 Raymund Verzosa: I can do it on my own and stuff.
278 00:40:58.860 ⇒ 00:40:59.630 Raymund Verzosa: Yeah.
279 00:41:01.020 ⇒ 00:41:04.230 Rico Rejoso: And for, ryan?
280 00:41:07.190 ⇒ 00:41:22.769 Ryan Brosas: Yeah, so… for that, yeah, for… I think the only next step that I would be doing is what… on what you suggested, guys, you… to hop on a call with Jake, adding for the notes.
281 00:41:22.860 ⇒ 00:41:27.800 Ryan Brosas: that I added here is to take cover the sales core…
282 00:41:28.130 ⇒ 00:41:32.710 Ryan Brosas: Position while, we are finding another one.
283 00:41:33.380 ⇒ 00:41:34.010 Rico Rejoso: Okay.
284 00:41:35.060 ⇒ 00:41:40.060 Rico Rejoso: And I think it’s correlated to what Hannah mentioned, figuring out how to take on Justina’s workload.
285 00:41:40.320 ⇒ 00:41:44.820 Rico Rejoso: while we’re looking for another, I mean, someone to fill in the role, right?
286 00:41:45.560 ⇒ 00:41:46.700 Rico Rejoso: So yeah,
287 00:41:47.540 ⇒ 00:41:53.350 Rico Rejoso: We’ll be needing both of your help in regards to that, when I know you guys for other departments, content and marketing, but
288 00:41:53.550 ⇒ 00:42:10.169 Rico Rejoso: For the meantime, since you are also, like, aware, or pretty much knowledgeable on how things work on a sales team, we need your help to, you know, move things there, since I think pretty much the company has been depending on those leads, for us to generate or get more clients, okay?
289 00:42:11.730 ⇒ 00:42:19.470 Hannah Wang: So, are we going to, have that reflect next… the next cycles? Like, less hours on…
290 00:42:20.060 ⇒ 00:42:23.140 Hannah Wang: Marketing slash content, and more on sales.
291 00:42:24.430 ⇒ 00:42:31.789 Rico Rejoso: Yeah, we just need… that’s why on sales, we’re trying to come up with, like, what are the work that needs to be done, and how we can,
292 00:42:32.890 ⇒ 00:42:35.470 Rico Rejoso: Assign you guys to it, and if we…
293 00:42:35.560 ⇒ 00:42:53.129 Rico Rejoso: can identify that one. It’s easier to propose to the team that, yeah, Hannah, we need to not just take the time, but allocate more hours on sales rather than marketing stuff, since she’s working on this and that and those. If we can identify those stuff that Justine is working on, and assign you guys to it.
294 00:42:53.380 ⇒ 00:42:57.450 Rico Rejoso: Allocation would be pretty much easier for us on the other hand.
295 00:42:58.340 ⇒ 00:42:58.930 Rico Rejoso: Right?
296 00:42:58.930 ⇒ 00:42:59.760 Hannah Wang: Okay.
297 00:42:59.760 ⇒ 00:43:14.580 Rico Rejoso: And I think the problem here is that, I’ve been in communication with Justina in regards to the stuff that she’s been working on, on the sales team, and I have it reflected on the Notion page that I shared with you guys, the sales Notion page.
298 00:43:14.940 ⇒ 00:43:25.099 Rico Rejoso: And I haven’t been getting a lot of information, to be honest. What she just mentioned, that she just… I mean, she just worked on HubSpot automation, and
299 00:43:25.810 ⇒ 00:43:27.600 Rico Rejoso: Looking out for the deals.
300 00:43:27.750 ⇒ 00:43:37.910 Rico Rejoso: I guess in providing updates, to Utam and Robert, so I don’t know if I can get more, I mean, get enough context for us to identify the work’s 3-month sales, but…
301 00:43:38.280 ⇒ 00:43:40.109 Hannah Wang: Did she send you the Google Doc?
302 00:43:40.490 ⇒ 00:43:42.669 Rico Rejoso: Yes, she did, and I have.
303 00:43:42.670 ⇒ 00:43:43.400 Hannah Wang: Okay.
304 00:43:43.810 ⇒ 00:43:46.810 Rico Rejoso: I mean, I’m not yet done extracting all from it.
305 00:43:46.810 ⇒ 00:43:48.719 Hannah Wang: But if you have, like, an insights…
306 00:43:48.720 ⇒ 00:43:50.299 Rico Rejoso: Permit as well, let me know.
307 00:43:50.760 ⇒ 00:43:52.600 Rico Rejoso: Let us know so that we can…
308 00:43:54.070 ⇒ 00:43:57.759 Hannah Wang: Well, I’m gonna try to hop on a call with her,
309 00:43:58.570 ⇒ 00:44:14.119 Hannah Wang: Today, so Ryan, if you want to join that, you can, but it’ll be recorded. I… I just need a visual for HubSpot, because I’m, like, I can’t… reading… I like… words go over my head, so I need… I need a screen share, so I’m just gonna ask her to…
310 00:44:14.390 ⇒ 00:44:17.639 Hannah Wang: go through, like, all the HubSpot-related…
311 00:44:17.930 ⇒ 00:44:18.670 Rico Rejoso: Okay, right?
312 00:44:18.670 ⇒ 00:44:19.290 Hannah Wang: Stuff.
313 00:44:19.290 ⇒ 00:44:20.090 Rico Rejoso: Is that okay?
314 00:44:21.400 ⇒ 00:44:21.730 Ryan Brosas: Yeah, yeah.
315 00:44:22.300 ⇒ 00:44:28.880 Rico Rejoso: Yeah, because, I mean, two heads are better than one, right? So I need both of you guys to all work together in this one, and now we can
316 00:44:29.000 ⇒ 00:44:33.549 Rico Rejoso: get those informations, or, you know, transition from her to both of you.
317 00:44:33.910 ⇒ 00:44:41.370 Rico Rejoso: And maybe, possibly not maybe, but eventually create a SOP for it so that we can handle it off.
318 00:44:41.530 ⇒ 00:44:49.019 Rico Rejoso: Once we hire a new one for the sales cohort position. But if not, it’s for you guys to just reflect, or a reference for you to look at.
319 00:44:49.140 ⇒ 00:44:50.979 Rico Rejoso: When doing sales work, okay?
320 00:44:52.620 ⇒ 00:44:57.619 Hannah Wang: Yeah, I mean, this looks pretty accurate, what she listed. I feel like that’s…
321 00:44:57.850 ⇒ 00:45:00.840 Hannah Wang: Pretty much everything she does.
322 00:45:01.450 ⇒ 00:45:14.070 Hannah Wang: In addition to, like, following up… making follow-up emails, which I… I actually have Loom videos on that, so maybe I can give that to you, Rico, to turn into an SOP, because I kind of…
323 00:45:14.500 ⇒ 00:45:15.040 Rico Rejoso: Thank you.
324 00:45:15.040 ⇒ 00:45:16.490 Hannah Wang: Walked her through that.
325 00:45:16.740 ⇒ 00:45:19.920 Hannah Wang: I don’t know, I, like, hopped on a bunch of calls with her, like…
326 00:45:20.590 ⇒ 00:45:27.270 Hannah Wang: And she was onboarding and explaining things to her, so if you look through the dashboard, Rico, I feel like you can find
327 00:45:28.250 ⇒ 00:45:36.579 Hannah Wang: like, more detailed instructions on how to do stuff. I don’t know how accurate it’ll be in the transcript, but…
328 00:45:38.760 ⇒ 00:45:44.150 Rico Rejoso: Yeah, I do. Yeah, we can use this transcript, or the transcript for that.
329 00:45:44.620 ⇒ 00:45:45.370 Rico Rejoso: Maybe I can explain.
330 00:45:45.370 ⇒ 00:46:03.190 Hannah Wang: The Loomis… I freeze up when I do Loom videos, like, it’s not the best explanation, and it’s limited to 5 minutes, so I feel pressured. I know I can make, like, 3 to 4 videos, but I only… I only have the free version, which is 5 minutes, and I feel like there’s a bunch of Part 1, Part 2 stuff, so, like.
331 00:46:03.190 ⇒ 00:46:10.390 Hannah Wang: I feel like on a… on a call with an actual person, I’m explaining it to, like, I’m more thorough.
332 00:46:11.050 ⇒ 00:46:14.330 Hannah Wang: I don’t know, I could share those looms with you, but…
333 00:46:15.140 ⇒ 00:46:29.130 Hannah Wang: ugh, I don’t know, I guess it’s just frustrating, because I feel like I’ve done this so many times, like, onboarded our previous sales coordinators, and I don’t know why I didn’t, like, make an SOP for it. Like, I figured that I wouldn’t have to, like, I thought…
334 00:46:29.590 ⇒ 00:46:33.970 Hannah Wang: We wouldn’t have so much churn in this role, but… .
335 00:46:34.270 ⇒ 00:46:34.890 Rico Rejoso: Yeah.
336 00:46:35.250 ⇒ 00:46:36.020 Hannah Wang: I don’t know.
337 00:46:36.190 ⇒ 00:46:39.470 Rico Rejoso: That’s the importance of, you know, creating an SOP for everything.
338 00:46:39.610 ⇒ 00:46:55.269 Rico Rejoso: But yeah, I can try to help you create that one, I just need all the contacts for the work that she’s been doing, because right now, I can’t extract a lot from the doc. Although, I saw Robert’s post on the GTM’s doc channel.
339 00:46:55.360 ⇒ 00:47:05.920 Rico Rejoso: for the SOW, and I think he needs confirmation from Justin in regards to the process that is working, so that the S2D process would be much easier for you guys.
340 00:47:06.180 ⇒ 00:47:11.540 Rico Rejoso: And you don’t have to really work on it, but yeah, I haven’t taken a look at the video yet. Maybe I can after this meeting.
341 00:47:13.100 ⇒ 00:47:16.850 Hannah Wang: Oh, the SRJ. Whoa…
342 00:47:17.060 ⇒ 00:47:22.950 Hannah Wang: What do you mean he needs confirmation from Justin? It’s just, oh, heads up, Justin, this is what I want from you.
343 00:47:23.130 ⇒ 00:47:29.170 Rico Rejoso: Yeah, I guess, I think it’s trying to, Justin needs to match it with the process that he was,
344 00:47:29.710 ⇒ 00:47:31.949 Rico Rejoso: is proposing for the S2D.
345 00:47:32.190 ⇒ 00:47:34.210 Rico Rejoso: I don’t know yet, I haven’t got into it, because.
346 00:47:34.210 ⇒ 00:47:34.700 Hannah Wang: I see.
347 00:47:34.700 ⇒ 00:47:36.639 Rico Rejoso: One blocker from the delivery team.
348 00:47:36.920 ⇒ 00:47:40.929 Rico Rejoso: So if you guys were trying to take on some of the sales work,
349 00:47:41.090 ⇒ 00:47:47.449 Rico Rejoso: Eventually, Justin will be pinging you guys for this form, for this form, from the previous style and everything.
350 00:47:47.650 ⇒ 00:47:50.420 Rico Rejoso: And I think there should be a process for it.
351 00:47:50.570 ⇒ 00:47:52.270 Rico Rejoso: That everyone can follow.
352 00:47:52.970 ⇒ 00:47:54.909 Rico Rejoso: Aside from you, and just the…
353 00:47:58.220 ⇒ 00:47:58.780 Hannah Wang: Okay.
354 00:47:59.220 ⇒ 00:48:15.910 Rico Rejoso: So yeah, I think lastly for me would be, like, yeah, ensure that we are allocated properly, so I shared yesterday the hours that you guys should have for each departments or teams that you’ve been working on. Let’s try to follow it on assign more… assign tickets sufficiently for
355 00:48:16.090 ⇒ 00:48:22.950 Rico Rejoso: us to get into the allocated… to get… I mean, to get allocated properly, and make sure that
356 00:48:23.160 ⇒ 00:48:32.690 Rico Rejoso: we complete or finish those tickets when it’s within its estimated points, okay? Again, it’s better to overestimate than to underestimate those points.
357 00:48:34.680 ⇒ 00:48:46.139 Rico Rejoso: And, yeah, I think that’s it for me. Once we get that going, it’ll be easier. We just need to focus on grouping some of the projects and making sure that all tickets are within standards.
358 00:48:46.330 ⇒ 00:48:50.520 Rico Rejoso: And we’re good to, we’re good to go, and just keep on doing that every sprint.
359 00:48:50.980 ⇒ 00:48:59.389 Rico Rejoso: Alrighty, so I think that sums up all for our retro. Before we do end this meeting, I just wanted to go through a quick stand-up with all you guys.
360 00:48:59.730 ⇒ 00:49:05.339 Rico Rejoso: So, that’s possible. Let me share my screen, and let’s go through some of the tickets that we have for the sprint, okay?
361 00:49:08.890 ⇒ 00:49:10.920 Rico Rejoso: One Let me scroll.
362 00:49:19.760 ⇒ 00:49:21.770 Rico Rejoso: Alrighty, you guys see my screen?
363 00:49:23.270 ⇒ 00:49:23.900 Hannah Wang: Yeah.
364 00:49:24.070 ⇒ 00:49:28.710 Rico Rejoso: Okay, maybe start off with the marketing team.
365 00:49:28.830 ⇒ 00:49:35.109 Rico Rejoso: And that’s… How are we in the tickets that are need review?
366 00:49:36.990 ⇒ 00:49:39.139 Hannah Wang: There’s so many,
367 00:49:43.820 ⇒ 00:49:46.590 Hannah Wang: Can we close the onboarding one? Did you look at it?
368 00:49:46.590 ⇒ 00:49:50.630 Rico Rejoso: Yeah, I also put in the… Video.
369 00:49:51.380 ⇒ 00:49:54.179 Rico Rejoso: work Lockify that Ray helped me out with.
370 00:49:54.750 ⇒ 00:49:55.450 Hannah Wang: Okay.
371 00:49:56.260 ⇒ 00:49:57.050 Rico Rejoso: control is it?
372 00:49:59.720 ⇒ 00:50:01.440 Rico Rejoso: Both of these are finished or done, right?
373 00:50:02.050 ⇒ 00:50:02.820 Hannah Wang: Yeah.
374 00:50:07.940 ⇒ 00:50:13.289 Hannah Wang: Case studies, they gave feedback, I need to do that, today.
375 00:50:13.460 ⇒ 00:50:18.310 Hannah Wang: And then… Javi… Anne left a comment.
376 00:50:18.430 ⇒ 00:50:21.209 Hannah Wang: But look, yesterday we said we’ll break it up.
377 00:50:21.320 ⇒ 00:50:25.189 Hannah Wang: Oh wait, I’ve already uploaded the files.
378 00:50:27.340 ⇒ 00:50:31.640 Hannah Wang: I don’t know what she’s talking about, so I have to look at that later.
379 00:50:31.640 ⇒ 00:50:32.580 Rico Rejoso: Okay.
380 00:50:32.960 ⇒ 00:50:36.099 Hannah Wang: She says she worked on it for 3 hours, so you should change it.
381 00:50:39.990 ⇒ 00:50:42.510 Hannah Wang: Maybe you can make a ticket.
382 00:50:42.700 ⇒ 00:50:47.010 Hannah Wang: For me to check… .
383 00:50:47.010 ⇒ 00:50:47.630 Rico Rejoso: one, right?
384 00:50:47.940 ⇒ 00:50:49.879 Hannah Wang: Yeah, next week.
385 00:50:52.640 ⇒ 00:50:53.270 Rico Rejoso: Alright.
386 00:50:54.330 ⇒ 00:50:55.689 Rico Rejoso: This is for next sprint.
387 00:50:56.640 ⇒ 00:50:59.739 Hannah Wang: Yeah, I don’t want to do it today.
388 00:50:59.740 ⇒ 00:51:00.320 Rico Rejoso: Yes.
389 00:51:07.630 ⇒ 00:51:11.719 Rico Rejoso: I don’t know how long is this gonna take you one to put an estimate on it, maybe next week.
390 00:51:12.950 ⇒ 00:51:14.210 Hannah Wang: Let’s do two.
391 00:51:17.140 ⇒ 00:51:17.880 Rico Rejoso: Okay.
392 00:51:17.990 ⇒ 00:51:20.520 Rico Rejoso: We’re good with this. I’ll send it to next week.
393 00:51:21.760 ⇒ 00:51:25.969 Hannah Wang: Can you link, that 863? Perfect, yeah.
394 00:51:26.530 ⇒ 00:51:27.260 Rico Rejoso: Figured.
395 00:51:27.380 ⇒ 00:51:28.590 Rico Rejoso: But yeah, I popped up.
396 00:51:31.810 ⇒ 00:51:35.439 Hannah Wang: You’re getting a lot faster at linear, which is good.
397 00:51:36.160 ⇒ 00:51:38.510 Hannah Wang: Like, all the shortcuts and stuff.
398 00:51:39.100 ⇒ 00:51:40.699 Rico Rejoso: I’ve been doing it every day.
399 00:51:40.810 ⇒ 00:51:41.330 Rico Rejoso: Or looks…
400 00:51:42.610 ⇒ 00:51:43.850 Hannah Wang: Oh my gosh.
401 00:51:45.580 ⇒ 00:51:47.769 Hannah Wang: So yeah, you can close the ticket.
402 00:51:47.950 ⇒ 00:51:49.260 Hannah Wang: That’s where I am.
403 00:51:52.020 ⇒ 00:51:57.609 Hannah Wang: And then I’ll… I’ll do that. I’ll review the case studies and, upload it.
404 00:51:58.050 ⇒ 00:52:11.060 Hannah Wang: By today. Sorry I didn’t do it for last week’s, and Utan pinged you. That was my fault. I just didn’t upload it last… last Friday, but I will try to do that today. So I’ll close it out once it’s done.
405 00:52:11.700 ⇒ 00:52:13.260 Rico Rejoso: Okay. Mode of this?
406 00:52:13.820 ⇒ 00:52:14.600 Hannah Wang: Yeah.
407 00:52:15.020 ⇒ 00:52:17.839 Rico Rejoso: And the in-progress stuff, this is for Ed.
408 00:52:18.850 ⇒ 00:52:22.009 Hannah Wang: Yeah, can you look… I didn’t look at the…
409 00:52:29.320 ⇒ 00:52:30.720 Hannah Wang: Okay…
410 00:52:35.370 ⇒ 00:52:39.750 Hannah Wang: Okay, we’re gonna have to do this next week, so…
411 00:52:40.530 ⇒ 00:52:48.050 Hannah Wang: Move it to next week, and let’s estimate it as… 2 hours. Let’s overestimate.
412 00:52:49.540 ⇒ 00:52:52.070 Rico Rejoso: Like, let’s just create a copy for it, right?
413 00:52:52.910 ⇒ 00:52:58.639 Hannah Wang: I don’t know how long she took on this, probably an hour, but yeah, make a copy.
414 00:52:59.070 ⇒ 00:53:04.860 Rico Rejoso: and… I mean, we weren’t able to, like,
415 00:53:05.140 ⇒ 00:53:08.090 Rico Rejoso: You can add the comments from the tech, would that be fine?
416 00:53:09.680 ⇒ 00:53:15.270 Hannah Wang: That’s okay, just link… the original one, and then I’ll refer to it.
417 00:53:17.950 ⇒ 00:53:18.640 Rico Rejoso: One sec.
418 00:53:39.440 ⇒ 00:53:40.829 Rico Rejoso: Mentioned two points, right?
419 00:53:41.900 ⇒ 00:53:42.750 Hannah Wang: Yeah.
420 00:53:43.690 ⇒ 00:53:47.370 Hannah Wang: I’ll need your help, too, so… but yeah, it’s me. Yeah.
421 00:53:47.840 ⇒ 00:53:48.630 Rico Rejoso: No worries.
422 00:53:48.790 ⇒ 00:53:49.859 Rico Rejoso: Same carpet.
423 00:53:50.060 ⇒ 00:53:53.849 Rico Rejoso: For it, and for this one, should we close it? Does she…
424 00:53:53.850 ⇒ 00:53:54.170 Hannah Wang: Yeah.
425 00:53:54.170 ⇒ 00:53:55.260 Rico Rejoso: Working on it, yeah.
426 00:53:55.750 ⇒ 00:53:56.710 Hannah Wang: I think so.
427 00:54:03.020 ⇒ 00:54:06.719 Rico Rejoso: And what’s that? This is the… which I think I wish I haven’t…
428 00:54:08.410 ⇒ 00:54:11.569 Hannah Wang: She didn’t give an estimate.
429 00:54:12.960 ⇒ 00:54:13.420 Rico Rejoso: Well, we’.
430 00:54:13.420 ⇒ 00:54:14.210 Hannah Wang: Of how long?
431 00:54:14.210 ⇒ 00:54:16.000 Rico Rejoso: For the meantime.
432 00:54:16.670 ⇒ 00:54:20.040 Rico Rejoso: Let’s keep it that way. We’ll carry this over.
433 00:54:20.310 ⇒ 00:54:27.809 Rico Rejoso: For the next cycle, but since there’s work done on this one, we can say, like, how many funds she spent on this.
434 00:54:30.130 ⇒ 00:54:33.299 Hannah Wang: Can you just add a…
435 00:54:35.550 ⇒ 00:54:43.629 Hannah Wang: Oh, sorry, can you scroll down? Timing will depend. So, can you just ask her how long did you work on this ticket?
436 00:54:44.110 ⇒ 00:54:45.519 Hannah Wang: For this week.
437 00:54:46.250 ⇒ 00:54:50.830 Hannah Wang: And then we could, like, make a copy and do all that stuff again.
438 00:55:03.610 ⇒ 00:55:06.999 Rico Rejoso: Maybe we can do it next week, since probably she won’t reply.
439 00:55:07.470 ⇒ 00:55:11.590 Hannah Wang: Right, let’s leave it there for the meantime. And you mentioned this one, you get the sun.
440 00:55:12.120 ⇒ 00:55:12.880 Rico Rejoso: I’m sorry for that.
441 00:55:12.880 ⇒ 00:55:13.590 Hannah Wang: today.
442 00:55:13.590 ⇒ 00:55:14.240 Rico Rejoso: today, okay?
443 00:55:14.240 ⇒ 00:55:15.300 Hannah Wang: Yeah, yeah.
444 00:55:15.570 ⇒ 00:55:18.660 Rico Rejoso: So let’s update that by today. Great job on the marketing side.
445 00:55:19.970 ⇒ 00:55:24.929 Hannah Wang: Sorry, because I know Ann, like, works like, my Sunday…
446 00:55:25.560 ⇒ 00:55:32.190 Hannah Wang: night, so, like, I like to assign tickets to her so she has something to do, so can you go the upcoming cycle?
447 00:55:32.570 ⇒ 00:55:33.100 Rico Rejoso: True.
448 00:55:33.440 ⇒ 00:55:34.540 Hannah Wang: And…
449 00:55:39.630 ⇒ 00:55:45.270 Hannah Wang: Oh, wait, like, I want to look at the tickets to see what I can assign to her,
450 00:55:51.470 ⇒ 00:55:55.560 Hannah Wang: There’s not much I can give to her,
451 00:55:57.300 ⇒ 00:56:00.240 Hannah Wang: I’ll think about it. I’ll think about it later.
452 00:56:00.520 ⇒ 00:56:02.079 Hannah Wang: Can move on to content.
453 00:56:02.490 ⇒ 00:56:06.519 Rico Rejoso: Okay, no worries. Let me know as well, or I can check it later, and quit.
454 00:56:06.520 ⇒ 00:56:07.110 Hannah Wang: Okay.
455 00:56:07.110 ⇒ 00:56:07.889 Rico Rejoso: one for it.
456 00:56:08.140 ⇒ 00:56:10.780 Rico Rejoso: Yep, but content, let’s proceed.
457 00:56:13.140 ⇒ 00:56:15.420 Rico Rejoso: Okay, needs review.
458 00:56:15.630 ⇒ 00:56:20.209 Rico Rejoso: Ryan, did we get any feedback from Robert on this one? I mean, on both of these?
459 00:56:20.480 ⇒ 00:56:23.430 Ryan Brosas: For the first one, I got, like…
460 00:56:23.940 ⇒ 00:56:31.399 Ryan Brosas: a response, but I will confirm to him if we want to push that next week.
461 00:56:31.550 ⇒ 00:56:39.760 Ryan Brosas: For the other one, I haven’t got any, but I will follow up with him later, so…
462 00:56:39.870 ⇒ 00:56:54.390 Ryan Brosas: Because, for Robert, I’m still, like, not hitting his style, so yeah, I will try to reiterate that one, later, or, like, over the weekend, and ask for feedback.
463 00:56:54.650 ⇒ 00:56:57.630 Rico Rejoso: Did you manage to get any work done for both of these tickets this week?
464 00:56:58.100 ⇒ 00:56:59.490 Ryan Brosas: Sorry?
465 00:56:59.490 ⇒ 00:57:09.550 Rico Rejoso: Did you do any work on voting this ticket this week? Maybe you can try to split it, or… I mean, you just need to schedule it for posting, right? Just need to get that feedback from Robert.
466 00:57:10.070 ⇒ 00:57:13.410 Ryan Brosas: Or takeaways… yeah, I think that is…
467 00:57:14.610 ⇒ 00:57:18.159 Rico Rejoso: And for this one, did you work on this? This week?
468 00:57:18.740 ⇒ 00:57:26.340 Ryan Brosas: Yeah, I did a revision for that, so I will be asking him again, for…
469 00:57:26.340 ⇒ 00:57:28.030 Rico Rejoso: Okay. Feedback on that.
470 00:57:28.460 ⇒ 00:57:34.320 Rico Rejoso: Alright, so we’ll do a carryover ticket for both of this, and just put in one point, so, I mean, just need to get…
471 00:57:34.570 ⇒ 00:57:40.319 Rico Rejoso: his feedback on what time you should, I mean, on when you should post that, right?
472 00:57:41.280 ⇒ 00:57:47.120 Rico Rejoso: Okay, and for this one, you mentioned this was done, by Jake. I mean, Jake was able to…
473 00:57:48.140 ⇒ 00:57:48.690 Rico Rejoso: Sorry for that.
474 00:57:48.690 ⇒ 00:57:53.750 Ryan Brosas: Yeah, I haven’t, touched that. So, I will be getting the transcription
475 00:57:54.330 ⇒ 00:58:02.569 Ryan Brosas: And I will try to, like, ask again a feedback from him, this weekend, so, we can…
476 00:58:02.600 ⇒ 00:58:20.479 Ryan Brosas: it’s still, like, a nudge also, and I will ask her for… I will ask him for, like, hopping on a call, or do, what, figure out what can we fix on our S… on our… on our current, like, prog, what do you call this?
477 00:58:20.890 ⇒ 00:58:23.040 Ryan Brosas: process?
478 00:58:23.290 ⇒ 00:58:24.550 Ryan Brosas: Yeah.
479 00:58:24.810 ⇒ 00:58:28.920 Ryan Brosas: Like what you said earlier, I will, reach out to him.
480 00:58:28.920 ⇒ 00:58:29.710 Rico Rejoso: Okay.
481 00:58:29.840 ⇒ 00:58:36.730 Rico Rejoso: This, yeah, I believe this was done, like, Wednesday, if not mistaken, Tuesday.
482 00:58:36.860 ⇒ 00:58:38.959 Rico Rejoso: Not to say, yeah,
483 00:58:39.380 ⇒ 00:58:43.240 Rico Rejoso: just to get this one. It’s been carried over for quite a while already.
484 00:58:43.560 ⇒ 00:58:49.910 Rico Rejoso: I don’t want you to, you know, get this, or keep on pushing this current out for the next cycle.
485 00:58:50.190 ⇒ 00:58:57.940 Rico Rejoso: Get this… try to message him in regards to just getting feedback for this one, or… Yeah…
486 00:58:58.080 ⇒ 00:59:04.259 Rico Rejoso: I mean, where do… where would… where does he…
487 00:59:04.410 ⇒ 00:59:11.030 Rico Rejoso: post all the feedback from the interview. Does you… is there a Notion page for that one? Notes?
488 00:59:11.340 ⇒ 00:59:15.090 Rico Rejoso: We’re just… he posts all the, I mean, the data for it.
489 00:59:15.800 ⇒ 00:59:21.870 Ryan Brosas: feedback, is usually the DM, so… but I will ask him for, like.
490 00:59:22.180 ⇒ 00:59:31.240 Ryan Brosas: putting it on on a Slack channel, or the marketing instead, so it will be, like, visible.
491 00:59:31.710 ⇒ 00:59:34.820 Ryan Brosas: On all, so, we have, like.
492 00:59:35.330 ⇒ 00:59:38.179 Ryan Brosas: Yeah, I’m trying to, like.
493 00:59:38.180 ⇒ 00:59:40.170 Rico Rejoso: He does provide weekly updates, right?
494 00:59:40.490 ⇒ 00:59:50.280 Ryan Brosas: Yeah, I’m not sure if… He did this week, but yeah, he is, providing weekly updates.
495 00:59:50.280 ⇒ 00:59:52.540 Rico Rejoso: Yeah, I guess we’re not getting, like.
496 00:59:52.680 ⇒ 00:59:57.429 Rico Rejoso: a view… I mean, a view of what… He has been working on.
497 00:59:57.870 ⇒ 01:00:09.950 Rico Rejoso: To be honest, and he hasn’t been joining any stand-up, nor any planning meetings, so we’re not aware of what he’s working on, although I know he has a plan, or, like, a timeline for all works that he’s working, but…
498 01:00:10.600 ⇒ 01:00:12.480 Rico Rejoso: We need to have…
499 01:00:13.390 ⇒ 01:00:22.500 Rico Rejoso: a copy of his work, because, again, it’s… he’s becoming, like… I mean, he’s becoming, like, a blogger for you, for some of the work as well.
500 01:00:23.930 ⇒ 01:00:29.230 Rico Rejoso: So yeah, I’ll send it… I’ll send him a message as well, and make… and I’ll suggest…
501 01:00:29.430 ⇒ 01:00:32.160 Rico Rejoso: him making a Notion page where he put all
502 01:00:32.280 ⇒ 01:00:41.030 Rico Rejoso: His work, so that we can also access those and not wait for any feedback or messages from him, since he’s not basically providing any messages as well.
503 01:00:41.850 ⇒ 01:00:51.149 Rico Rejoso: For us. Okay, so yeah, we need that one. I was thinking of creating another channel for the content works, because to be honest, the brand…
504 01:00:51.630 ⇒ 01:00:59.409 Rico Rejoso: and Design Channel is mixed up with the content works, and I can’t really distinguish which one is for content and brand.
505 01:00:59.550 ⇒ 01:01:02.009 Rico Rejoso: And so I’ve missed a lot of tickets.
506 01:01:02.200 ⇒ 01:01:03.859 Rico Rejoso: Missing a lot of tickets as well.
507 01:01:04.620 ⇒ 01:01:05.300 Rico Rejoso: Okay.
508 01:01:05.300 ⇒ 01:01:12.520 Ryan Brosas: I… Yeah, I think it’s on the social content ideas, you can check also that.
509 01:01:12.910 ⇒ 01:01:15.170 Rico Rejoso: I’m not on that. Yeah, I’ll check it later.
510 01:01:15.940 ⇒ 01:01:20.910 Rico Rejoso: Yeah, I think that’s just for it, for the blocked one, and, Ray?
511 01:01:22.550 ⇒ 01:01:23.170 Raymund Verzosa: Yep.
512 01:01:23.630 ⇒ 01:01:26.789 Rico Rejoso: Would you be on the planning meeting next week, Monday?
513 01:01:26.900 ⇒ 01:01:28.350 Rico Rejoso: I mean, you have to, right?
514 01:01:29.450 ⇒ 01:01:30.890 Raymund Verzosa: Yeah, sure.
515 01:01:30.890 ⇒ 01:01:35.530 Rico Rejoso: Okay, because, we’ll be doing it with Utham, I… as…
516 01:01:35.790 ⇒ 01:01:39.720 Rico Rejoso: For it to be there, because we need to know the priorities.
517 01:01:40.030 ⇒ 01:01:46.669 Rico Rejoso: Of some of the tickets that we have on backlogs, although I’m gonna clean it up, later, but we need to know what
518 01:01:46.980 ⇒ 01:01:54.509 Rico Rejoso: To be prioritized, because this homepage video has been here for quite a while, for, like, 3 sprints already, and he hasn’t provided any
519 01:01:54.720 ⇒ 01:02:04.810 Rico Rejoso: you know, resources for it, so maybe this is not a priority. If it’s not, we need to assign you a different ticket to prioritize for the next sprint. Same goes with this one.
520 01:02:05.990 ⇒ 01:02:06.830 Rico Rejoso: on this?
521 01:02:07.540 ⇒ 01:02:10.870 Raymund Verzosa: Yeah, none yet. I just started,
522 01:02:12.070 ⇒ 01:02:17.860 Raymund Verzosa: Demo? No, no, no. The one in progress. I just added it a while ago.
523 01:02:18.040 ⇒ 01:02:19.009 Rico Rejoso: Okay, this one.
524 01:02:19.010 ⇒ 01:02:19.550 Raymund Verzosa: Yep.
525 01:02:20.180 ⇒ 01:02:24.589 Rico Rejoso: Alright, can you add a ticket that you’ve done for, the onboarding? We need that one.
526 01:02:24.870 ⇒ 01:02:30.269 Raymund Verzosa: I, I… I just added it already, and Mark Pizza’s done.
527 01:02:30.420 ⇒ 01:02:31.300 Rico Rejoso: Okay, great.
528 01:02:32.040 ⇒ 01:02:33.029 Rico Rejoso: Give me that…
529 01:02:33.190 ⇒ 01:02:41.890 Rico Rejoso: Probably 3 of those tickets that you should be working for this cycle haven’t been worked on, and will be, let’s put it on,
530 01:02:42.770 ⇒ 01:02:51.790 Rico Rejoso: backlogs for the meantime, okay? I’m gonna fix the tickets that we have on this board. And lastly, Rye, how about for the Spotify mind capsule?
531 01:02:51.970 ⇒ 01:02:56.889 Ryan Brosas: Yeah, that will be my… I’m going to work on that
532 01:02:58.650 ⇒ 01:03:01.779 Ryan Brosas: I’m not sure if today, but I think next week.
533 01:03:02.200 ⇒ 01:03:04.290 Rico Rejoso: I think the question is, can you have it done today?
534 01:03:04.290 ⇒ 01:03:06.690 Ryan Brosas: No.
535 01:03:06.690 ⇒ 01:03:07.590 Rico Rejoso: scheduled for today.
536 01:03:09.650 ⇒ 01:03:15.219 Ryan Brosas: No, I just, published the… what do you call this? Brokel one?
537 01:03:16.000 ⇒ 01:03:19.420 Ryan Brosas: So, I think next week would be…
538 01:03:19.420 ⇒ 01:03:26.629 Rico Rejoso: what have been the blocker for this one, why we haven’t, you know, started or get things moving for this ticket?
539 01:03:28.100 ⇒ 01:03:32.610 Ryan Brosas: the, .
540 01:03:33.840 ⇒ 01:03:42.689 Ryan Brosas: Yeah, I haven’t done that because, yeah, I’m… as I said, I’m focusing more on sales, so I haven’t really, like.
541 01:03:43.000 ⇒ 01:03:46.700 Ryan Brosas: Do… do some of the content work, to be perfectly honest.
542 01:03:46.810 ⇒ 01:04:03.630 Ryan Brosas: So, if, if, I think I will be doing that, next week, or if you, if this is, like, urgent, I can do that over the weekend, so I can cross that out on our, on our, like, on our checklist or, to-do list or something.
543 01:04:03.630 ⇒ 01:04:04.099 Rico Rejoso: Oh, God.
544 01:04:04.100 ⇒ 01:04:05.309 Ryan Brosas: Yeah, but yeah.
545 01:04:05.810 ⇒ 01:04:08.100 Rico Rejoso: Okay, Doris, actually,
546 01:04:08.710 ⇒ 01:04:19.859 Rico Rejoso: Yeah, we’re just trying to be strict when it comes to the due dates, guys, because it’s reflecting on the platform that they’re working on. So it’s showing how many due dates you’ve missed, or how many due dates were adjusted.
547 01:04:20.320 ⇒ 01:04:34.860 Rico Rejoso: And if we kept on, you know, getting that, it means that you’re not working efficiently to get those tickets done. I understand that you’re working on sales, that’s fine, we need you on sales, both of you, both of you and Hannah on sales, but let’s try to get
548 01:04:34.860 ⇒ 01:04:44.399 Rico Rejoso: moving… get the other tickets from the other department working. If it’s been, like, inconvenient for you to work on two departments, let me know so we can create another plan for it, or, you know.
549 01:04:44.530 ⇒ 01:04:52.190 Rico Rejoso: Get things straightened out on how we can improve that process, because, yeah, we still need you to work on content, even though it’s paused, okay?
550 01:04:54.090 ⇒ 01:05:10.319 Rico Rejoso: as I mentioned yesterday, it’s a good thing that we get this prepared, so once content is good to go again, we have all… I mean, we have, you know, topics to post, blogs to post, and everything ready, for us to get this moving, and not, you know.
551 01:05:10.350 ⇒ 01:05:16.719 Rico Rejoso: begin from the start again, all over. It’s gonna take time for you guys to produce all those, materials or information, right?
552 01:05:18.390 ⇒ 01:05:18.760 Rico Rejoso: Okay.
553 01:05:18.760 ⇒ 01:05:20.219 Ryan Brosas: Yeah, that makes sense.
554 01:05:20.220 ⇒ 01:05:25.339 Rico Rejoso: Okay, let’s improve that one, guys, okay? Let’s make sure once a due date is set, we’re not gonna move it, let’s get it done.
555 01:05:25.830 ⇒ 01:05:26.550 Rico Rejoso: Alright.
556 01:05:28.300 ⇒ 01:05:29.100 Rico Rejoso: Okay.
557 01:05:29.750 ⇒ 01:05:35.430 Rico Rejoso: Yeah, for sales, let’s get a quick view on the tickets that we have here in progress.
558 01:05:35.780 ⇒ 01:05:39.530 Rico Rejoso: Hannah, how are we in the first two tickets?
559 01:05:41.010 ⇒ 01:05:45.670 Hannah Wang: I mean, like I said, every day there’s different stuff, so…
560 01:05:45.820 ⇒ 01:05:51.930 Hannah Wang: I mean, we could close it, I’m just… I would just create new ones next week, because I’ll probably work on it next week.
561 01:05:52.310 ⇒ 01:05:52.850 Rico Rejoso: Okay.
562 01:05:53.620 ⇒ 01:05:58.259 Hannah Wang: Yeah, you can… you can close it, like, I’ll be done with that.
563 01:05:58.260 ⇒ 01:05:58.879 Rico Rejoso: Were you getting.
564 01:05:58.880 ⇒ 01:05:59.250 Hannah Wang: 4 hours.
565 01:05:59.250 ⇒ 01:06:05.020 Rico Rejoso: Were you able to get any, like, what do you call this, response from the ones that we have reached already?
566 01:06:05.950 ⇒ 01:06:12.560 Hannah Wang: Well, response as in they accept our connection request, but that’s about it.
567 01:06:12.560 ⇒ 01:06:13.290 Rico Rejoso: That’s good, that’s good news.
568 01:06:13.290 ⇒ 01:06:14.070 Hannah Wang: Yeah.
569 01:06:14.070 ⇒ 01:06:21.720 Rico Rejoso: But still improvement or progress. Yeah, maybe you can have that, also attach the spreadsheet to this one? Oh, okay.
570 01:06:21.720 ⇒ 01:06:22.670 Hannah Wang: Okay, yeah.
571 01:06:23.150 ⇒ 01:06:30.240 Rico Rejoso: and… If the spreadsheet also says the one that I’ve set to the connect, Request funding.
572 01:06:30.240 ⇒ 01:06:31.620 Hannah Wang: It, yep, it’s there.
573 01:06:31.800 ⇒ 01:06:34.869 Ryan Brosas: Yes, great. So we can pause it here and close this one out.
574 01:06:34.870 ⇒ 01:06:37.559 Rico Rejoso: Is the estimate still 4, 4 points?
575 01:06:39.360 ⇒ 01:06:46.619 Hannah Wang: Oh, I don’t know, I feel like it’s fine, low-key, but I don’t want to keep over… I don’t know, I stuck at keeping track of…
576 01:06:47.000 ⇒ 01:06:52.150 Hannah Wang: Each campaign, so… I don’t know. It’s fine.
577 01:06:52.150 ⇒ 01:06:56.460 Rico Rejoso: It’s basically one hour every day that you’re spending on outreaching those individuals.
578 01:06:56.460 ⇒ 01:06:59.600 Hannah Wang: Yeah, yeah, that sounds…
579 01:07:00.900 ⇒ 01:07:05.009 Hannah Wang: Some days was… I don’t… okay, yeah, sure, we can say that for now, but…
580 01:07:05.270 ⇒ 01:07:08.850 Hannah Wang: I’ll try to be more aware of it for next time.
581 01:07:09.460 ⇒ 01:07:13.930 Rico Rejoso: No worries, thank you so much. And the circle campaign, same goes. I think you have the 5.
582 01:07:14.660 ⇒ 01:07:15.330 Hannah Wang: Yeah.
583 01:07:15.620 ⇒ 01:07:18.770 Hannah Wang: Alright. So you can… you can close it as well.
584 01:07:19.170 ⇒ 01:07:21.069 Rico Rejoso: Alright, 4 points or 5 points?
585 01:07:21.900 ⇒ 01:07:26.729 Hannah Wang: This one I feel like was less, so… 4 points.
586 01:07:26.730 ⇒ 01:07:32.029 Rico Rejoso: Okay, let’s close this out. You have the file there, and for this one, just need to attach it, yeah?
587 01:07:32.320 ⇒ 01:07:33.740 Rico Rejoso: I think there’s worth of this.
588 01:07:38.430 ⇒ 01:07:42.199 Rico Rejoso: And this one, I haven’t got any response yet from Justina.
589 01:07:42.390 ⇒ 01:07:43.760 Rico Rejoso: But I think this is done.
590 01:07:44.060 ⇒ 01:07:50.679 Rico Rejoso: Not sure, but I must wait for a response from him, from her. And Ryan, e-com list.
591 01:07:53.670 ⇒ 01:08:10.580 Ryan Brosas: Yeah, I will present that, on Monday. So, as, Robert stated that we are focusing on, what do you call this? On more of our ICP, so I think I will be, following that up with him. I already made a…
592 01:08:10.790 ⇒ 01:08:15.089 Ryan Brosas: Before that, then I can make a quick
593 01:08:15.330 ⇒ 01:08:20.039 Ryan Brosas: leadness, so I can present, or I can ask
594 01:08:20.340 ⇒ 01:08:23.450 Ryan Brosas: Him for, like, verification, if this is a good…
595 01:08:23.729 ⇒ 01:08:28.030 Ryan Brosas: Lease, so we can, we can start, like, which,
596 01:08:28.189 ⇒ 01:08:35.810 Ryan Brosas: like, we can start on doing our reach-out on LinkedIn or, yeah, on email.
597 01:08:35.970 ⇒ 01:08:37.880 Rico Rejoso: Okay, but you already billed out the list, right?
598 01:08:37.880 ⇒ 01:08:47.259 Ryan Brosas: Not yet. I, I already did the drift only, because.
599 01:08:49.910 ⇒ 01:08:52.670 Rico Rejoso: What do you mean to beef? I’m sorry, I’m not getting a terminology.
600 01:08:52.670 ⇒ 01:09:10.459 Ryan Brosas: Yeah, I’m so sorry. So, because, as I said, as, the process states here that, well, the information that I got is you need to build, like, a brief first, then, we can proceed on doing, like, get a confirmation first.
601 01:09:10.500 ⇒ 01:09:12.979 Ryan Brosas: But I think I can just push…
602 01:09:13.200 ⇒ 01:09:28.539 Ryan Brosas: did, like, push the quick lead list, because it’s… well, it’s easy to do that. Yeah, I think I’ll be doing that, before I presented this,
603 01:09:28.720 ⇒ 01:09:37.179 Ryan Brosas: the brief up for that, and I will be asking for, like, approval for this campaign to push on,
604 01:09:37.590 ⇒ 01:09:39.259 Ryan Brosas: An ongoing or something.
605 01:09:41.510 ⇒ 01:09:42.130 Rico Rejoso: Okay.
606 01:09:42.290 ⇒ 01:10:02.160 Rico Rejoso: Yeah, let’s try to get an update on this one. Let’s put in your updates here, leave a comment for it. We need that one, because we could just not really take your word for it. If you have, I mean, the brief ready, as you mentioned, post it here, so if you present, you also have, like, a reference on what’s been done on this work, okay?
607 01:10:02.510 ⇒ 01:10:12.810 Rico Rejoso: Again, this will be carried over to next week, and we don’t know why it has been carried over to next week, unless you provide an update on this ticket, okay?
608 01:10:14.160 ⇒ 01:10:18.189 Rico Rejoso: Alrighty, let’s get it done by later, if not, I’m gonna ping you all for it.
609 01:10:18.360 ⇒ 01:10:21.200 Rico Rejoso: And lastly, promotions.
610 01:10:23.910 ⇒ 01:10:32.900 Hannah Wang: Yes. I think I just put it in this cycle, because I was in a meeting, but…
611 01:10:33.140 ⇒ 01:10:38.059 Hannah Wang: Realistically, I don’t think I… I don’t have time to get to it, so…
612 01:10:38.330 ⇒ 01:10:46.259 Hannah Wang: I know we don’t like moving tickets, but I feel like I should have originally put this for next cycle.
613 01:10:46.480 ⇒ 01:10:50.050 Rico Rejoso: No worries, that’s fine. Let’s move it out. Same goes with everyone, yes, that’s fine.
614 01:10:50.960 ⇒ 01:10:54.829 Rico Rejoso: Let’s just make sure that we provide any comment for it, if not, okay?
615 01:10:55.600 ⇒ 01:10:57.290 Rico Rejoso: It’s not done within the sweep.
616 01:10:57.740 ⇒ 01:11:00.069 Rico Rejoso: So, you mentioned we’re gonna move it to the next cycle?
617 01:11:02.480 ⇒ 01:11:07.029 Hannah Wang: Yeah, like, I should have originally slotted it for the next cycle.
618 01:11:08.430 ⇒ 01:11:13.669 Hannah Wang: But I was in a meeting, so I just… I think I just put it for this cycle.
619 01:11:18.690 ⇒ 01:11:20.539 Rico Rejoso: Yep, and I’ll move you to the next cycle.
620 01:11:21.200 ⇒ 01:11:21.890 Hannah Wang: Okay.
621 01:11:22.460 ⇒ 01:11:25.060 Rico Rejoso: No worries, you’re still within your halo period time.
622 01:11:27.220 ⇒ 01:11:34.150 Rico Rejoso: Okay, so for the rest of y’all, finish what needs to be finished with it today. I’m gonna look at all the tickets by end of day.
623 01:11:34.510 ⇒ 01:11:36.880 Rico Rejoso: Maybe around, you know, 3.
624 01:11:37.990 ⇒ 01:11:39.280 Rico Rejoso: Pst?
625 01:11:39.510 ⇒ 01:11:40.680 Rico Rejoso: Okay.
626 01:11:41.180 ⇒ 01:11:55.459 Rico Rejoso: update you if we haven’t… or, get updates from you guys if you haven’t provided any on the tickets that we have, and after I’ve closed out this week. So, let’s get that one done, and I’ll provide updates, for our stakeholders by later today, okay?
627 01:11:55.650 ⇒ 01:11:57.400 Rico Rejoso: So hopefully we can get it done ASAP.
628 01:11:57.530 ⇒ 01:11:59.989 Rico Rejoso: And that’s it. Any questions so far?
629 01:12:02.670 ⇒ 01:12:14.930 Rico Rejoso: Alrighty, great. thank you so much for joining this retro session and the quick stand-up with you guys. If you have any questions, feel free to DM and slap. If not, let’s proceed on posting out this week’s draw, okay? Thank you so much, have a good one, guys.
630 01:12:16.050 ⇒ 01:12:18.399 Hannah Wang: Thanks, team. Bye.