Meeting Title: Eden Integration Project Check-in Date: 2026-02-18 Meeting participants: Felicia Hernandez, Robert Tseng, Awaish Kumar
WEBVTT
1 00:02:10.560 ⇒ 00:02:11.260 Felicia Hernandez: Hello?
2 00:02:13.310 ⇒ 00:02:14.370 Robert Tseng: Hey, Felicia.
3 00:02:15.650 ⇒ 00:02:16.400 Felicia Hernandez: How are you?
4 00:02:17.220 ⇒ 00:02:18.170 Robert Tseng: Good, how are you?
5 00:02:20.230 ⇒ 00:02:23.100 Felicia Hernandez: Okay, so cool, I just put this call together just so we could, like.
6 00:02:23.100 ⇒ 00:02:24.219 Awaish Kumar: Touch base to make sure.
7 00:02:26.150 ⇒ 00:02:28.260 Felicia Hernandez: So, I know…
8 00:02:28.260 ⇒ 00:02:31.729 Robert Tseng: Yep, I just pulled away from the call, too, so he can jump in.
9 00:02:33.040 ⇒ 00:02:34.599 Felicia Hernandez: Oh, okay, cool. Perfect.
10 00:02:35.250 ⇒ 00:02:36.840 Awaish Kumar: Yep, hi.
11 00:02:37.680 ⇒ 00:02:38.810 Felicia Hernandez: Okay, wonderful.
12 00:02:38.960 ⇒ 00:02:41.690 Felicia Hernandez: Okay, perfect. Okay, so we’re good to…
13 00:02:42.070 ⇒ 00:02:46.990 Felicia Hernandez: How do we think the integration… because I get confused, it’s the GHL…
14 00:02:47.360 ⇒ 00:02:51.140 Felicia Hernandez: to Zanody… which one’s the easier one, or the Zanody to GHL?
15 00:02:53.000 ⇒ 00:03:10.850 Awaish Kumar: Yeah, 02GHL is the easier one, and the Coral Data, already have a connection in, like, the connection. We just need to, like… I have already sent you an email address from Coral Data in our Slack thread. If we can give them access to GHL,
16 00:03:10.850 ⇒ 00:03:24.310 Awaish Kumar: And, then, like, there will be… and I have the list, like, the list of action items that you needed. I can send it over, and they will be able to create, you know, T2HL… GHL updates, right?
17 00:03:25.640 ⇒ 00:03:34.530 Awaish Kumar: On their side. They can activate it, we just have to send them the list, and we need to give them the access to GH Challenge and OT, I think.
18 00:03:35.200 ⇒ 00:03:35.970 Awaish Kumar: Perfect.
19 00:03:36.470 ⇒ 00:03:37.160 Awaish Kumar: Pardon me.
20 00:03:37.160 ⇒ 00:03:39.629 Felicia Hernandez: When are we expecting that to be done by?
21 00:03:41.100 ⇒ 00:03:48.559 Awaish Kumar: Yeah, I like… they mentioned, like, they can do it pretty quickly, but we… yeah, but we just need to,
22 00:03:49.110 ⇒ 00:03:54.599 Awaish Kumar: need to unblock them before I can ask them, like, what is the ETA on this?
23 00:03:55.660 ⇒ 00:03:56.370 Felicia Hernandez: Perfect.
24 00:03:56.670 ⇒ 00:04:02.909 Felicia Hernandez: And then we are gonna go forward with doing… you guys will build out,
25 00:04:04.400 ⇒ 00:04:06.250 Awaish Kumar: Yeah, for the week.
26 00:04:07.880 ⇒ 00:04:11.399 Awaish Kumar: Or the other one, where we are trying to build, like,
27 00:04:11.650 ⇒ 00:04:21.790 Awaish Kumar: GHL to Zenoti, like, I am also blocked, like, I’m following up on your thread, where we have asked Zenoti to give us access for a… give us API access.
28 00:04:21.920 ⇒ 00:04:30.910 Awaish Kumar: So, I have already, I have already tried to use a tool and, did some, like, initial…
29 00:04:31.020 ⇒ 00:04:38.319 Awaish Kumar: researching on what tools should I use and how it will be done, but I just need to get unblocked to actually test it, so…
30 00:04:38.320 ⇒ 00:04:38.870 Felicia Hernandez: Okay.
31 00:04:38.870 ⇒ 00:04:43.000 Awaish Kumar: Once we get API access, and I will be able to actually test something.
32 00:04:43.730 ⇒ 00:04:51.700 Felicia Hernandez: Okay, great. And then, I know, I might give them a call today, just so we can get that rolling. I know we’re doing it on email, but I feel like they’re being really slow.
33 00:04:51.850 ⇒ 00:05:06.770 Felicia Hernandez: So, okay, cool. And then, CallRail. So, Robert, I know you had asked… so I do… I did just set up a CallRail account a couple of days ago, and I actually have another meeting with them today, to make sure everything’s in place, so, I can give you access to
34 00:05:07.070 ⇒ 00:05:07.970 Felicia Hernandez: as well.
35 00:05:09.900 ⇒ 00:05:23.960 Robert Tseng: Okay, great. Yeah, I think, like, the thought there is just that you need to have, like, a call rail in the middle, and, yeah, exactly. Yeah, like, that’s… that’s… yeah. So, whether you go with call rail or call tracking metrics, they do the…
36 00:05:24.020 ⇒ 00:05:30.919 Robert Tseng: routing and forwarding, like, they should be able to sit between GHL and Zidoti, so…
37 00:05:31.000 ⇒ 00:05:44.230 Robert Tseng: Yeah, you know, our alternative would just be to use Zapier, which just feels unreliable. I don’t think Zapier is meant for that type of routing, so would prefer to use one of those platforms.
38 00:05:44.740 ⇒ 00:05:47.760 Felicia Hernandez: Okay, cool. And then, do you need access to the call rail, then?
39 00:05:49.310 ⇒ 00:05:51.960 Robert Tseng: I mean, personally, we’ve never…
40 00:05:52.430 ⇒ 00:06:00.280 Robert Tseng: use… I’m sure if I just poke around, I’ll be able to figure it out. So, yeah, if you… once you have it set up, you can let us know, and, yeah.
41 00:06:01.160 ⇒ 00:06:10.909 Felicia Hernandez: Okay, great. Okay, so, cool. So next steps, I’ll give Zanody a call today to try to get that API access, and then you guys will just kind of keep me updated with corral data and where they’re at, with that.
42 00:06:11.310 ⇒ 00:06:12.280 Felicia Hernandez: Kinda sound good?
43 00:06:13.740 ⇒ 00:06:21.020 Robert Tseng: Yeah, yeah, and then for CallRail, I think my… so, yeah, routing, so, like, call transfers and stuff, and then I think
44 00:06:21.180 ⇒ 00:06:29.839 Robert Tseng: caller IDs, making sure that they can be passed back and forth between JShells and OD. Those are probably the two things I would be looking into once we have access to CallRail.
45 00:06:30.440 ⇒ 00:06:31.050 Felicia Hernandez: Oh, yeah.
46 00:06:33.810 ⇒ 00:06:36.090 Felicia Hernandez: meeting. I just wanted to, like, touch base quick.
47 00:06:36.090 ⇒ 00:06:38.399 Robert Tseng: Yeah, of course. But yeah, this all sounds good.
48 00:06:39.570 ⇒ 00:06:52.300 Robert Tseng: Okay, yeah, anything else, just let us know in Slack. We can try to help push. If you need to pull me into Mrs. Nodie call, I’m happy to jump in. Like, this is definitely an urgent blocker for us, so we want to make sure we get that as soon as possible.
49 00:06:52.790 ⇒ 00:06:55.439 Felicia Hernandez: Okay, that sounds good. Alright, thank you guys so much.
50 00:06:56.360 ⇒ 00:06:57.250 Awaish Kumar: Alright, thank you.
51 00:06:57.630 ⇒ 00:06:58.580 Felicia Hernandez: Oh, my spyways.