Meeting Title: Eden CSO Check-In Date: 2026-02-18 Meeting participants: Greg Stoutenburg, Zoran Selinger, Robert Tseng
WEBVTT
1 00:00:43.880 ⇒ 00:00:44.860 Zoran Selinger: Hi, Gadrick.
2 00:00:45.260 ⇒ 00:00:47.400 Greg Stoutenburg: Hey, Azaran, how’s it going today?
3 00:00:59.020 ⇒ 00:00:59.960 Greg Stoutenburg: Oh.
4 00:01:03.130 ⇒ 00:01:04.360 Greg Stoutenburg: I’m gonna get some water.
5 00:01:24.130 ⇒ 00:01:25.030 Greg Stoutenburg: Ugh.
6 00:01:31.730 ⇒ 00:01:32.420 Greg Stoutenburg: Hmm.
7 00:01:35.710 ⇒ 00:01:36.570 Robert Tseng: Hey, guys.
8 00:01:40.010 ⇒ 00:01:40.770 Greg Stoutenburg: Oh…
9 00:01:44.310 ⇒ 00:01:45.120 Robert Tseng: Can you hear me?
10 00:01:45.640 ⇒ 00:01:46.380 Greg Stoutenburg: Yes.
11 00:01:46.380 ⇒ 00:01:47.540 Robert Tseng: Okay, great.
12 00:01:48.900 ⇒ 00:01:54.700 Robert Tseng: Cool. Yeah, let’s just, I don’t think this will take the full 30 minutes.
13 00:01:55.130 ⇒ 00:02:05.809 Robert Tseng: Yeah, I think I already kind of teed it up on Slack, but yeah, obviously having both of you guys doing CSO role here, and you’re obviously talking overlapping stakeholders too.
14 00:02:06.130 ⇒ 00:02:14.319 Robert Tseng: Yeah, I mean, we have, like, a bucket of hours that we’re willing to spend, obviously, to kind of hit our margins on this account.
15 00:02:14.590 ⇒ 00:02:31.390 Robert Tseng: You and Zoran and Greg, your guys’ time is the most variable, because meetings and… and, you know, I think you… you’re probably more in touch with the roadmap than… than the other folks are. The other folks are just executing tickets. There’s, like, virtually no client interaction.
16 00:02:31.420 ⇒ 00:02:44.710 Robert Tseng: So, yeah, I mean, obviously we have multiple work streams, like, I know, Greg, you started off with experimentation. That was, like, kind of the main thing we pulled you into. Obviously, things have changed since then, you’re doing the Omni migration, so…
17 00:02:45.000 ⇒ 00:02:55.270 Robert Tseng: Yeah, I think, like, speaking with Zoran earlier, he was saying, yeah, between the both of you, the lifecycle was kind of another workstream that was there.
18 00:02:55.830 ⇒ 00:02:57.370 Robert Tseng: I…
19 00:02:57.690 ⇒ 00:03:07.910 Robert Tseng: was expecting that to end up with Zora, but he’s saying that, you know, maybe it’s better, more effective for it to be with Greg. So, I’m… I’m okay with that. Like, I think,
20 00:03:08.430 ⇒ 00:03:20.969 Robert Tseng: we can… we can just… we can call it that and just… and… and, you know, adjust the expectations on… on kind of, like, time spent on eating accordingly. But yeah, like I… like I said, between the two of you, it was…
21 00:03:21.010 ⇒ 00:03:28.410 Robert Tseng: probably around… I mean, it was… it was around… it was, like, 30 Zorons, and then… and 10 Greg, so…
22 00:03:28.410 ⇒ 00:03:42.360 Robert Tseng: if we need to shift it so that it’s, like, 20 Zorro and 20 Greg, like, I’m okay with that, but, like, I just want us to make sure that you guys will be able to do what you need to do with the hours that you guys are assigned, so…
23 00:03:42.540 ⇒ 00:03:47.620 Robert Tseng: That’s really kind of what I’m trying to get out of this call, but we don’t… we can just kind of talk through
24 00:03:48.020 ⇒ 00:03:56.130 Robert Tseng: like, how the work streams have changed, if that’s helpful to kind of revisit first. I’ll get to open the data platform documentation
25 00:03:56.320 ⇒ 00:04:02.269 Robert Tseng: doc, this is the data roadmap, we trimmed it down, this is generally what I’m saying you guys should kind of anchor to.
26 00:04:02.500 ⇒ 00:04:05.850 Robert Tseng: But if this is off, then let’s kind of just talk about it.
27 00:04:06.120 ⇒ 00:04:06.770 Zoran Selinger: Yeah.
28 00:04:06.900 ⇒ 00:04:19.020 Zoran Selinger: Yeah, so basically from… from the moment Greg joined, I… he… he’s with me in the lifecycle call space, basically.
29 00:04:20.120 ⇒ 00:04:20.450 Robert Tseng: Yeah.
30 00:04:20.450 ⇒ 00:04:25.499 Zoran Selinger: I think, I asked for his input,
31 00:04:26.720 ⇒ 00:04:31.609 Zoran Selinger: Every time, because it looks… sounds to me like he has experience with…
32 00:04:32.000 ⇒ 00:04:36.590 Zoran Selinger: With that particular portion of marketing.
33 00:04:37.360 ⇒ 00:04:39.640 Zoran Selinger: So, maybe…
34 00:04:39.640 ⇒ 00:04:42.129 Greg Stoutenburg: Maybe I should jump in there. Yeah.
35 00:04:42.520 ⇒ 00:04:54.639 Greg Stoutenburg: really only kind of indirectly. So, in past roles, I have been the person to look at what the user journey should look like, and where key touchpoints are, and then, you know, build and automate those things.
36 00:04:54.640 ⇒ 00:05:05.649 Greg Stoutenburg: As far as, like, as far as, like, any direct marketing experience, I don’t… I mean, I worked with marketers, supported them, and made requests of them, but I haven’t… I have not done marketing work.
37 00:05:05.650 ⇒ 00:05:21.260 Greg Stoutenburg: I think, you know, happy to do the lifecycle stuff, and anytime that, you know, we’ve been on a call where Judd has said, you know, this is what I want, this is what I’m trying to do, it all makes sense to me because it looks like the kind of stuff that I would, like, that I was doing at Stack Overflow. But I did just want to speak to, you know, I don’t actually have, like, per se.
38 00:05:21.380 ⇒ 00:05:24.070 Greg Stoutenburg: Lifecycle marketing experience in my background.
39 00:05:24.720 ⇒ 00:05:35.829 Robert Tseng: Yeah, and that’s totally fine. I mean, I think, like, it should be intuitive to you, like, it’s very much just, like, taking cohorts, or adding triggers based on behaviors, because, you know, before, like, they were just doing
40 00:05:36.860 ⇒ 00:05:47.979 Robert Tseng: hit person who bought something in the past 7 days. Like, that’s about… that’s, like, the extent of what they were doing. So, I do think that a lot of that kind of translates over, so that makes sense to me.
41 00:05:49.560 ⇒ 00:05:56.639 Robert Tseng: Yeah, so, I mean, I kind of moved it out of, like, the core things that we were doing, because it just didn’t really feel like we were getting…
42 00:05:56.730 ⇒ 00:06:16.370 Robert Tseng: Like, I didn’t really feel like we were getting anywhere. Like, it’s like a lot of, like, Judd wants this, go do that, and, like, it’s, like, ad hoc and not really, like, a real objective. Like, are we actually going to win back 5% of current customers this quarter? It felt like that was not happening, so I just kind of moved it out. So, if this is, like, something… also, I guess, like.
43 00:06:16.670 ⇒ 00:06:33.140 Robert Tseng: maybe I… I haven’t talked to Judd in, like, over a month at this point. So, I mean, is this… this is the state of it, right? We’re kind of, like, we had some targets that we’re trying to hit, this was the last current month status. Oh, wow, I, like, I think Zora and I talked about this beginning of January, so it’s been a while. Like, I…
44 00:06:33.630 ⇒ 00:06:34.310 Zoran Selinger: Yeah, so…
45 00:06:34.310 ⇒ 00:06:35.750 Robert Tseng: What’s… what’s the status here?
46 00:06:35.750 ⇒ 00:06:44.749 Zoran Selinger: The, the latest, is the import of the never active and, like, all those four segments from the treatments.
47 00:06:45.660 ⇒ 00:06:50.290 Zoran Selinger: Based on treatment. So that’s the latest update on this.
48 00:06:50.580 ⇒ 00:06:56.640 Zoran Selinger: Okay. Now, I have absolutely no idea if Judd is…
49 00:06:56.770 ⇒ 00:07:04.130 Zoran Selinger: actioning those. I know Greg’s been… has been conversing with him, and I think it’s… it…
50 00:07:04.230 ⇒ 00:07:15.200 Zoran Selinger: I mean, lifecycle and what Judd is doing fits nicely into the A-B testing framework that Greg is managing, if I understand that correctly.
51 00:07:15.200 ⇒ 00:07:18.860 Greg Stoutenburg: Yeah, I think that… I think it does seem like a natural extension of that.
52 00:07:18.860 ⇒ 00:07:19.970 Zoran Selinger: Yeah, yeah.
53 00:07:20.750 ⇒ 00:07:24.859 Greg Stoutenburg: Yeah, I will say, the last time I corresponded with Judd.
54 00:07:26.440 ⇒ 00:07:31.879 Greg Stoutenburg: I’m not gonna look for this too long, but, it was…
55 00:07:31.990 ⇒ 00:07:40.609 Greg Stoutenburg: maybe early last week, I think, and the result of it was… it was a follow-up, Zoran, from the conversation that we had with him, where he was going to reorganize the CIO tags.
56 00:07:40.610 ⇒ 00:07:41.310 Zoran Selinger: Yeah, yeah, yeah.
57 00:07:41.310 ⇒ 00:07:44.489 Greg Stoutenburg: and get some data exports going. And,
58 00:07:44.600 ⇒ 00:07:55.489 Greg Stoutenburg: that just seems to not have gone anywhere. So I’m not sure that he actually needs help there anymore. So, I mean, as far as I’m concerned, we could say, sure, this is part of, like, the…
59 00:07:55.640 ⇒ 00:08:02.960 Greg Stoutenburg: experiment strategy work, or we could even just say, like, it’s just not a priority right now. I’m not sure that it needs to be.
60 00:08:03.460 ⇒ 00:08:04.130 Robert Tseng: Yeah.
61 00:08:04.130 ⇒ 00:08:27.069 Robert Tseng: sounds like, I mean, we’re even more than halfway through the quarter at this point. There’s a little momentum. I’d rather just kill… kill that initiative. Like, sure, it may come up in an ad hoc world, but we’ll just, like, take requests from Judd on… as needed, and they will always be low priority, like, compared to these things. Like, I would rather us kind of focus not on that. So, yeah, like, if you have anything recurring with Judd, like, I would say just don’t do it. Like, he’s not really being a good partner at this point.
62 00:08:27.170 ⇒ 00:08:40.980 Robert Tseng: And that’s… that’s fine. Like, we can’t… we can’t force it. So, maybe that helps, kind of, let me just kind of align on that. On the experimentation side, then obviously Ryan is leaning on you, because he’s designing the intakes. I think…
63 00:08:40.980 ⇒ 00:08:50.660 Robert Tseng: I mean, he’s spoken very highly of the conversations he had, he enjoys, kind of, meeting with you, which is not necessarily a good thing, it just means he’s gonna keep grabbing time with you, and so, like, I don’t really need…
64 00:08:50.940 ⇒ 00:09:01.009 Robert Tseng: Yeah. To be his sounding board, unless, like, well, I mean, I just… I just don’t think it’s a good use of your time. So, where, where are we at with, with, I guess, with this?
65 00:09:01.010 ⇒ 00:09:01.760 Greg Stoutenburg: Yeah.
66 00:09:01.760 ⇒ 00:09:02.230 Robert Tseng: Yeah.
67 00:09:02.230 ⇒ 00:09:18.899 Greg Stoutenburg: Yeah, yeah. So, if I can, I’d like to just sort of, like, zoom out a little bit. So, for me, I went back and looked at my Eden hours. My… the most I ever, submitted was 18, and that was last week. Yeah. Really because with… with the Omni migration, like, I put in a lot in, like, the last, like, 2 days.
68 00:09:18.900 ⇒ 00:09:26.020 Robert Tseng: Yeah. And then had, like, a meeting-heavy, like, Monday with them. So… That’s fine, yeah. We can handle the variation. Like, I’m not trying to nickel.
69 00:09:26.020 ⇒ 00:09:26.400 Greg Stoutenburg: Yeah.
70 00:09:26.400 ⇒ 00:09:28.229 Robert Tseng: you guys on this, like, I just wanna… if you guys
71 00:09:28.650 ⇒ 00:09:35.650 Robert Tseng: are gonna be like, yeah, Robert, I’m gonna hit 20 consistently in the next four weeks, well then, yeah, then that’s a problem, because, like, I’m gonna have to go in.
72 00:09:35.650 ⇒ 00:09:45.239 Greg Stoutenburg: Yeah, yeah, that’s helpful, yeah. So, okay, yeah, so that was one thing I wanted to ask about, like, just for clarity on that. For me, I,
73 00:09:45.240 ⇒ 00:09:57.499 Greg Stoutenburg: you know, I’m… I’m happy to work with Ryan. Yes, he is very quick to grab time, and I have to push back. Even the call that I mentioned today, I tried to push it to tomorrow. He proposed 3. And I say no. So, I…
74 00:09:57.580 ⇒ 00:10:03.789 Greg Stoutenburg: the stuff that he’s doing with, like, VWO and some of the data analytics stuff.
75 00:10:03.790 ⇒ 00:10:26.189 Greg Stoutenburg: that’s much more close to home base for me than a lot of the attribution work that he’s trying to do. So for some of this, like, I’d be happy to take it, but I’m gonna have to lean on, like, row 7 there. If I were to be working on that a lot more, I would be leaning on Zoron very heavily, which I can do, but that’s, you know, in some cases, that’s gonna be, like, you know, we’re billing 2 hours for one hour of work.
76 00:10:26.640 ⇒ 00:10:33.789 Robert Tseng: Yeah, which is fine. Like, I think that’s, yeah, the attribution, like, instrumentation will be… I mean, it’s like…
77 00:10:33.790 ⇒ 00:10:51.100 Robert Tseng: Ryan has a skill deficit. He can’t implement things himself, and he’s also not an expert in experimentation. He’s just the guy in the seat, the throat to choke for ELT, which is fine, like, I’d rather us not be in that position anyway, so he’s gonna lean on both of you guys. So, that’s… that’s fine. If we end up running, like.
78 00:10:51.100 ⇒ 00:10:58.700 Robert Tseng: I mean, I’m not looking at your guys’ hours super closely, but just getting a sense of, like, okay, if a lot of your time is, like, all…
79 00:10:58.770 ⇒ 00:11:08.079 Robert Tseng: I don’t know, if half of all the time that we spend on Eden is going to supporting Ryan, then that’s… that’s a problem. I’m gonna tell Eden, or I’m gonna tell Mitesh, like.
80 00:11:08.080 ⇒ 00:11:24.999 Robert Tseng: just the wrong guy, like, you’re basically having us do his job for him, he’s just a talking head. So, I mean, I don’t… yeah, we can make those, we can make those, you know, decisions together. So, like, yeah, I think just… I would err on the side of, like.
81 00:11:25.600 ⇒ 00:11:31.619 Robert Tseng: try to teach him to fish, and, you know, the speed and the execution is on him.
82 00:11:31.620 ⇒ 00:11:49.560 Robert Tseng: there are very… as much… we can remove maintenance from us, like, we should not be on the hook for that, other than, like, I don’t know, data pipeline maintenance and, like, core engineering stuff. Obviously, Zoran has to help do some routine checks and whatever, but, I would… I would deflect as much of, like, Ryan’s, like.
83 00:11:49.770 ⇒ 00:12:08.980 Robert Tseng: I mean, Ryan’s deadlines don’t really mean anything, like, they’re not really, like, something he can hold us accountable to. So, anyway, like, I think maybe we need to have a separate conversation about how to manage him, but, yeah, I agree that, I guess, to your point, is there is a… there is a,
84 00:12:09.640 ⇒ 00:12:24.669 Robert Tseng: attribution, instrumentation part of this, and then there’s also just, like, the process piece, which is the experimentation side that you can… that you have… that you’ll be able to advise them on. So, that makes sense to me, that both of you guys would have to be working together on that.
85 00:12:24.950 ⇒ 00:12:31.259 Robert Tseng: yeah, but I guess, is that… is that the right way to read that, or…
86 00:12:34.100 ⇒ 00:12:37.140 Greg Stoutenburg: What do you think, Saran? I mean, that… that seems reasonable to me. What do you think, Saran?
87 00:12:37.350 ⇒ 00:12:37.930 Zoran Selinger: Yeah.
88 00:12:38.050 ⇒ 00:12:38.800 Zoran Selinger: Yeah.
89 00:12:40.210 ⇒ 00:12:41.920 Zoran Selinger: Okay. That’s reasonable, yeah.
90 00:12:41.920 ⇒ 00:12:55.109 Robert Tseng: Cool. Yeah, I mean, this is the highest visibility thing for them, like, intakes, you guys know, like, this is the main driver of, like, any, like, delta in their… in their conversions, so, like, I… I think it makes sense that we’re involved there.
91 00:12:55.410 ⇒ 00:13:11.510 Robert Tseng: And, like, none of this stuff is mutually exclusive. Like, even E.OS and, like, the telemetry there, like, the telemetry that matters is the intake as well. Like, the fact that they’re able to capture more than what they’re able to get from BASC right now. Like, that’s a big… that’s a big part of, like, what,
92 00:13:11.580 ⇒ 00:13:18.830 Robert Tseng: they’re trying to accomplish there. So that, okay, that makes… that makes sense to me. So those one will continue to be… this will continue to be high priority.
93 00:13:18.960 ⇒ 00:13:32.600 Robert Tseng: Obviously the exec reporting, I’m kind of, like, ticking on that directly, so, you guys aren’t really impacted by that. This is really just Amber, very slow. Like, I’ve been, like, throttling her hours, like, very… I mean.
94 00:13:32.650 ⇒ 00:13:49.479 Robert Tseng: she’s only spending, like, less than 5 hours a week on this thing, and it’s not moving at all. It’s been 5 weeks, and she hasn’t produced an analysis here. So, I mean, I’m concerned that this is just, like, this is just gonna die as well. And then, I mean, I guess the diff… I’m not really sure what the difference between these two are.
95 00:13:49.480 ⇒ 00:14:02.139 Robert Tseng: there’s not really a product function, everything is marketing, so I don’t know. I feel like what we’ve described is kind of just how I broke it out here. This is the experimentation side, this is more of the experimentation side, but they’re really all both around
96 00:14:02.200 ⇒ 00:14:04.309 Robert Tseng: Experimentation for intakes.
97 00:14:04.680 ⇒ 00:14:05.360 Greg Stoutenburg: Yep.
98 00:14:05.850 ⇒ 00:14:06.490 Robert Tseng: Yeah.
99 00:14:07.630 ⇒ 00:14:18.370 Greg Stoutenburg: And I guess, I mean, a way that I would think about this… so, like, I mean, honestly, looking at the Forging the Future spreadsheet, it wasn’t until today in Slack that I was like, oh, I didn’t realize I was being thought of as a CSO on Eden.
100 00:14:18.400 ⇒ 00:14:32.920 Greg Stoutenburg: I was more thinking, like, you know, I’m just… I’m delivering this marketing work, and Ryan messages me directly. Yeah. I think, I mean, I don’t know, from an administrative point of view, would it make sense to just take 4 and 7 and collapse them?
101 00:14:32.920 ⇒ 00:14:40.560 Greg Stoutenburg: And the strategy portion of it is just, like, you know, something that needed to be done to spin up the marketing engine, and…
102 00:14:41.070 ⇒ 00:14:42.450 Greg Stoutenburg: Joe runs the CSO.
103 00:14:43.910 ⇒ 00:14:56.070 Robert Tseng: Yeah, I mean, that’s fine with me. I think, like, whenever a client’s reaching out to you directly, I just consider you basically a CSO, but, like, yeah, I mean, I think that…
104 00:14:56.070 ⇒ 00:15:05.030 Robert Tseng: that looks cleaner, like, I… I think if that’s the way we want to do it. And then… well, then that… in that case, then it’s kind of like, well, Zoran is still going to be the main…
105 00:15:05.380 ⇒ 00:15:22.119 Robert Tseng: the main guy, in terms of, like, all client stuff’s gonna run through him. You’ll obviously have your relationship with him, with some of the stakeholders, but he can… I mean, I’m not really sure how you would draw the lanes then, you know, if your name’s not on one of them, you know.
106 00:15:22.120 ⇒ 00:15:22.770 Greg Stoutenburg: Yeah.
107 00:15:23.260 ⇒ 00:15:30.789 Greg Stoutenburg: Yeah, that was less a proposal, and yeah. Well, I mean, it was in part a proposal, and
108 00:15:30.830 ⇒ 00:15:35.089 Greg Stoutenburg: But mostly just trying to, like, think through the structure of this. So,
109 00:15:35.090 ⇒ 00:15:46.290 Greg Stoutenburg: you know, the way that I see row 4 is they needed this work that I’ve already done. So as of today, through… I took the one call with Ryan and Danny. Ryan has…
110 00:15:46.290 ⇒ 00:16:01.079 Greg Stoutenburg: has redone the structure of their experimentation boards, where they’re tracking all their work and they’re logging the work, and I think that’s really important, that’s a change that I insisted on. And then, really, the remaining piece of row 4, then, is, alright, now we need a filled-in
111 00:16:01.090 ⇒ 00:16:04.600 Greg Stoutenburg: We need the next few sprints to continue to be filled in.
112 00:16:05.070 ⇒ 00:16:08.280 Greg Stoutenburg: just executing the recommendations that I’ve already made.
113 00:16:08.700 ⇒ 00:16:09.290 Robert Tseng: Yeah.
114 00:16:09.290 ⇒ 00:16:14.539 Greg Stoutenburg: That is what… It sounds like you’re basically PMing for them, like… I am PMing, that’s it.
115 00:16:14.540 ⇒ 00:16:22.279 Robert Tseng: and Danny are, like, the engineers under you on that screen. So, that to me feels like it’s a clear… that’s a clear CSO, like, lane.
116 00:16:22.280 ⇒ 00:16:22.850 Greg Stoutenburg: Yeah.
117 00:16:22.850 ⇒ 00:16:24.060 Robert Tseng: Yeah, like…
118 00:16:24.850 ⇒ 00:16:42.130 Robert Tseng: Yeah. So, Ron obviously works with Ryan more as, like, a peer, in the sense that, like, they’re both influencing, but he really reports to Mitesh at this point. Like, Mitesh is the main guy that you’re talking to. Yeah. So, I feel like that’s… this is… like, I feel like this still makes sense, but I don’t want to just, like, try to let…
119 00:16:42.130 ⇒ 00:16:47.639 Robert Tseng: let the table just kind of… I mean, I’m open to changing it, if that helps with you guys’ clarity.
120 00:16:48.570 ⇒ 00:16:59.389 Greg Stoutenburg: I mean, I think maybe… I don’t know, maybe not everything has to be nailed down. Like, Zoran’s been owning the weekly presentations still, and is, you know, obviously the person with the most hours on the project, so…
121 00:16:59.390 ⇒ 00:16:59.820 Robert Tseng: Yeah.
122 00:16:59.820 ⇒ 00:17:19.000 Greg Stoutenburg: You know, I think in a certain way, it makes sense that Zoran is sort of, like, you know, primary contact, except for your interactions with ELT, and then when it comes to, you know, specifically things around experimentation, then I’m, you know, I’m in the wings and working on that stuff, but for 10 hours.
123 00:17:19.540 ⇒ 00:17:33.359 Robert Tseng: Yeah, and obviously… and I think… I mean, Zoran is gonna do another one of these with another client, and we want to scale that up, so I think I… I don’t… I can’t have Zoran’s time keep… I mean, if anything, I want his time to be… to be shortened eventually, so I’m…
124 00:17:33.910 ⇒ 00:17:39.269 Robert Tseng: okay with having multiple people, kind of basically owning client content. Yeah. So…
125 00:17:39.730 ⇒ 00:17:48.359 Robert Tseng: Yeah, and then… well, we can… that’s a separate, separate conversation as well. But, yeah, I think, obviously, you’re doing it with defaults, and then…
126 00:17:48.360 ⇒ 00:18:06.799 Robert Tseng: you know, there’s, like, this global vet link thing, like, they want to just do, like, a short audit, it’s a small budget thing, it’s totally separate, this is, like, a tangent, but, like, they want… I’m wondering if I should just sign it just to get you another client that you built from scratch and try to grow that account, like, that’s something off the road by Uten, but, like.
127 00:18:06.810 ⇒ 00:18:17.950 Robert Tseng: Yeah, like, I think it’s not so much also just limiting you guys here from billing, I just also want to make sure that we create room for the other clients. I don’t want you guys to get kind of completely sucked into either, so…
128 00:18:17.950 ⇒ 00:18:20.569 Greg Stoutenburg: Yeah, yeah, yeah. Yeah, and I appreciate that, and I think, like.
129 00:18:20.740 ⇒ 00:18:40.260 Greg Stoutenburg: from my perspective, you know, I think it’s… I think it’s helpful, given, you know, and this is… this is what the three of us talked about, like, last Friday as well, like, Eden will just continue to ask a lot, and you know, I want to be doing work that’s valuable, and not just, you know, going to all Ryan’s meetings. Yeah. So, yeah, that’s… that’s helpful to me.
130 00:18:40.260 ⇒ 00:18:53.380 Robert Tseng: Yeah, that’s the biggest difference. For us being consultants, like, we have to sharpen the axe. They’re gonna just keep taking swings, but we get to kind of be… we get to decide what we take and don’t take, so, like, we don’t have to take all the orders that they give us, like, we can…
131 00:18:53.380 ⇒ 00:19:00.420 Robert Tseng: That’s just not the relationship we have with them. So, yeah, I mean, as long as we’re kind of aligned internally, I think we should be good. So…
132 00:19:00.540 ⇒ 00:19:04.420 Robert Tseng: Okay, I mean, let’s just kind of wrap this up then. I think…
133 00:19:04.420 ⇒ 00:19:14.830 Robert Tseng: I’m not gonna change… seems like I’m not gonna really change anything here. But yeah, I would say reference these things. If you feel like some of the scope is changing, the statuses are not right, like, please, if your name is assigned to it, just kind of… you can…
134 00:19:14.830 ⇒ 00:19:32.929 Robert Tseng: update and let me know. But otherwise, I understand that the BI migration is taking, like, a surge in hours, like, we’re gonna just… we’re just gonna eat that, because we want to get that through. So, I don’t have a problem with you billing, billing there. But yeah, anything that’s not, like, you know, in here, I’d probably just say, punt it.
135 00:19:34.290 ⇒ 00:19:36.400 Greg Stoutenburg: Yeah. What do you think, Zoran? Does that all sound good?
136 00:19:36.820 ⇒ 00:19:38.020 Zoran Selinger: Yeah, it does.
137 00:19:38.740 ⇒ 00:19:44.049 Robert Tseng: Okay, cool. Yeah, that’s all I got, Ben.
138 00:19:45.910 ⇒ 00:19:46.510 Greg Stoutenburg: Sweet.
139 00:19:46.510 ⇒ 00:19:51.009 Robert Tseng: Alright, yeah, I know we’re gonna meet… well, I guess Zoran won’t be out the CSO,
140 00:19:51.280 ⇒ 00:19:56.779 Robert Tseng: dry run, but I guess I’ll look forward to kind of seeing, you then.
141 00:19:57.060 ⇒ 00:20:00.289 Greg Stoutenburg: Yep, great, sounds good. Cool. Alright, thanks guys, this is helpful. Appreciate it.