Meeting Title: Eden Project EP Sync Date: 2026-02-12 Meeting participants: Mustafa Raja, Sheshu Chandrasekar, Amber Lin
WEBVTT
1 00:00:29.660 ⇒ 00:00:31.280 Sheshu Chandrasekar: Hey, Mustafa!
2 00:00:32.390 ⇒ 00:00:33.350 Mustafa Raja: Hey, how are you?
3 00:00:33.750 ⇒ 00:00:34.949 Sheshu Chandrasekar: Good, how about yourself?
4 00:00:34.950 ⇒ 00:00:36.210 Mustafa Raja: Yeah, doing good.
5 00:00:37.880 ⇒ 00:00:40.489 Sheshu Chandrasekar: How are… how’s your week been going so far?
6 00:00:41.740 ⇒ 00:00:48.009 Mustafa Raja: It’s been good. I’ve been assigned some new… work on a new project, so excited for that.
7 00:00:48.860 ⇒ 00:00:52.430 Sheshu Chandrasekar: Nice, okay. Are you, you’re gonna be an EP on that project?
8 00:00:52.430 ⇒ 00:00:57.150 Mustafa Raja: Yeah, it’s going to be a small one, not anything big, I think a few weeks only.
9 00:00:57.640 ⇒ 00:00:58.090 Sheshu Chandrasekar: Okay.
10 00:00:58.090 ⇒ 00:01:07.519 Mustafa Raja: like, 2-3 weeks, I believe. I’m just going to make a Gantt chart for that. It’s a super small migration, migration of a dashboard, that’s all.
11 00:01:07.860 ⇒ 00:01:09.490 Sheshu Chandrasekar: Oh, is it.
12 00:01:09.490 ⇒ 00:01:10.579 Mustafa Raja: The Eden one.
13 00:01:10.840 ⇒ 00:01:12.120 Sheshu Chandrasekar: Eden, gotcha.
14 00:01:13.120 ⇒ 00:01:15.609 Sheshu Chandrasekar: I thought it was the MinuteMD or something like that.
15 00:01:16.690 ⇒ 00:01:19.389 Mustafa Raja: Oh, I think, that’s a new client, right?
16 00:01:19.710 ⇒ 00:01:21.080 Sheshu Chandrasekar: Yeah, that’s a new client.
17 00:01:21.080 ⇒ 00:01:24.480 Mustafa Raja: Yeah, yeah, I don’t have much context on that yet.
18 00:01:24.480 ⇒ 00:01:28.340 Sheshu Chandrasekar: I don’t think it’s that one, but it’s the Eden one, yeah.
19 00:01:28.680 ⇒ 00:01:29.670 Sheshu Chandrasekar: Got it, got it.
20 00:01:31.280 ⇒ 00:01:33.790 Sheshu Chandrasekar: So who are your SLs and CSO for that team?
21 00:01:34.330 ⇒ 00:01:38.429 Mustafa Raja: Cso would be Greg, and SL would be Awish.
22 00:01:38.820 ⇒ 00:01:40.900 Sheshu Chandrasekar: Oh, got it. So, same… same folks, or…
23 00:01:40.900 ⇒ 00:01:45.210 Mustafa Raja: Yeah, same as default. I’m already working with them.
24 00:01:45.630 ⇒ 00:01:46.709 Sheshu Chandrasekar: Okay, nice.
25 00:01:46.710 ⇒ 00:01:48.250 Mustafa Raja: That’s actually nice, you know?
26 00:01:48.460 ⇒ 00:01:54.779 Sheshu Chandrasekar: Yeah, no, it’s good to have… We have something going on, and on top of that, we have this, we have some sort of synergy.
27 00:01:54.780 ⇒ 00:01:56.160 Mustafa Raja: So, that should help.
28 00:01:56.670 ⇒ 00:01:57.750 Sheshu Chandrasekar: Absolutely.
29 00:01:59.110 ⇒ 00:02:00.260 Mustafa Raja: How’s your week?
30 00:02:01.320 ⇒ 00:02:06.430 Sheshu Chandrasekar: Oh, man, I feel like it’s been pretty busy, but,
31 00:02:07.000 ⇒ 00:02:14.290 Sheshu Chandrasekar: Yeah, I was sick on Monday, right? So, I… yeah, I was… yeah, I had, like, a cold and fever in one day.
32 00:02:14.380 ⇒ 00:02:18.370 Mustafa Raja: Yeah, I think a lot of… a lot of the folks have been getting that, you know?
33 00:02:18.790 ⇒ 00:02:25.910 Sheshu Chandrasekar: Yeah, I don’t know, someone was telling me, I think it was Hannah, apparently this was the worst year for flus and cold, apparently.
34 00:02:25.910 ⇒ 00:02:29.060 Mustafa Raja: Oh, yeah, I can understand that.
35 00:02:29.330 ⇒ 00:02:33.790 Sheshu Chandrasekar: Yeah. I was, I had a flu too, but, a few weeks ago.
36 00:02:33.960 ⇒ 00:02:34.470 Mustafa Raja: And…
37 00:02:34.470 ⇒ 00:02:35.010 Sheshu Chandrasekar: Yeah.
38 00:02:35.010 ⇒ 00:02:38.660 Mustafa Raja: And it took me 3 weeks to fully get myself back.
39 00:02:39.220 ⇒ 00:02:43.990 Sheshu Chandrasekar: Yeah, yeah, man, I’ve been, like, sick for, like, 2 weeks. Like, I remember 2 weekends ago.
40 00:02:43.990 ⇒ 00:02:50.059 Mustafa Raja: That is the worst part, bro. Yeah. I couldn’t even… I couldn’t even eat properly because of that.
41 00:02:50.970 ⇒ 00:03:06.629 Sheshu Chandrasekar: Yeah, but my cold is so deceiving, right? Like, 2 weeks ago, I was like, okay, I’m coughing a little bit, I’m, like, you know, sneezing and whatnot, so then that weekend, I took Rust, and then that next week, I was like, alright, I’m good. I’m good. Like, nothing’s… nothing crazy happened, that’s… that’s nice.
42 00:03:06.630 ⇒ 00:03:14.720 Sheshu Chandrasekar: And then I go to Austin, I go meet Utam and Pranav, then I was staying with Pranav for, like, a day, and then I, like, left.
43 00:03:14.810 ⇒ 00:03:26.320 Sheshu Chandrasekar: And then when I come back home to Houston, yeah, I just, like, felt, like, extremely ill. Like, I felt fatigue, and, like, I knew I was going to get majorly sick. Like, I… you know it, right?
44 00:03:26.320 ⇒ 00:03:28.280 Mustafa Raja: Oh, yeah, yeah, yeah.
45 00:03:28.280 ⇒ 00:03:28.950 Sheshu Chandrasekar: Yeah.
46 00:03:28.950 ⇒ 00:03:29.560 Mustafa Raja: I didn’t.
47 00:03:29.610 ⇒ 00:03:30.530 Sheshu Chandrasekar: Yes.
48 00:03:31.080 ⇒ 00:03:38.449 Mustafa Raja: Yeah, there’s some sort of sneeze that you have, and then immediately after that, you know, yeah, this isn’t.
49 00:03:38.450 ⇒ 00:03:42.629 Sheshu Chandrasekar: Yeah, exactly. But then I was thinking, I was like, no, I got work, I got work to do.
50 00:03:42.630 ⇒ 00:03:44.080 Mustafa Raja: That’s sort of thing.
51 00:03:44.080 ⇒ 00:03:57.459 Sheshu Chandrasekar: So then I’m taking all these medications and whatnot, and then Sunday comes around, I’m like, I’m dead. Like, I’m, like, absolutely just tired. So, like, that’s what I knew. Yeah, and then Monday, like, it just got worse, like, I think.
52 00:03:57.460 ⇒ 00:03:59.269 Mustafa Raja: How many now, though?
53 00:03:59.730 ⇒ 00:04:10.739 Sheshu Chandrasekar: I feel a lot better. Like, I think I’ve been taking the same medication for the past, like, 3-4 days, which have been heavy doses at night, so it’s been helping me, but I still have, like, the… the residual cough and stuffy nose.
54 00:04:10.740 ⇒ 00:04:11.640 Mustafa Raja: Oh, yeah.
55 00:04:11.770 ⇒ 00:04:18.300 Mustafa Raja: I still have that, too, sometimes. I cough sometimes, and it’s because of the same flu.
56 00:04:18.430 ⇒ 00:04:20.729 Mustafa Raja: But I am a lot better now.
57 00:04:21.220 ⇒ 00:04:23.920 Mustafa Raja: And I feel a lot better, so…
58 00:04:23.920 ⇒ 00:04:24.880 Sheshu Chandrasekar: Yeah, thanks.
59 00:04:25.200 ⇒ 00:04:31.730 Sheshu Chandrasekar: there’s this theory that it’s because of global warming, but I don’t know how… I don’t know how accurate, because apparently, like.
60 00:04:31.840 ⇒ 00:04:33.169 Sheshu Chandrasekar: When there’s, like.
61 00:04:33.290 ⇒ 00:04:40.269 Sheshu Chandrasekar: I guess more carbon dioxide, it increases, like, allergens and whatnot, but I forgot exactly what that article was saying.
62 00:04:40.270 ⇒ 00:04:42.969 Mustafa Raja: I mean, if it’s because of the air quality.
63 00:04:42.970 ⇒ 00:04:43.700 Sheshu Chandrasekar: Yeah.
64 00:04:43.700 ⇒ 00:04:45.850 Mustafa Raja: I’m in a bad place.
65 00:04:46.380 ⇒ 00:04:48.240 Sheshu Chandrasekar: Yeah, that makes a lot of sense.
66 00:04:48.660 ⇒ 00:04:52.509 Sheshu Chandrasekar: Hey, Amber, we’re just talking about global warming and how it’s affecting flus and allergies.
67 00:04:53.690 ⇒ 00:04:55.190 Amber Lin: I see.
68 00:04:55.470 ⇒ 00:04:55.860 Sheshu Chandrasekar: Yeah.
69 00:04:55.860 ⇒ 00:05:02.789 Amber Lin: This meeting has… has just been me and Mustafa, like, is this…
70 00:05:03.230 ⇒ 00:05:04.130 Mustafa Raja: I think it’s a little…
71 00:05:04.130 ⇒ 00:05:06.750 Amber Lin: If people still want to do…
72 00:05:07.360 ⇒ 00:05:16.510 Sheshu Chandrasekar: Yeah, actually, I wanted to walk you guys through some operating stuff, something that, the operations team has been working on.
73 00:05:16.800 ⇒ 00:05:17.400 Sheshu Chandrasekar: But…
74 00:05:17.400 ⇒ 00:05:18.040 Amber Lin: Okay.
75 00:05:18.040 ⇒ 00:05:26.419 Sheshu Chandrasekar: Yeah, maybe I can walk through that real quick, and then if you guys, like, have any concerns, like, in your day-to-day, like, I’m happy to hear that, and…
76 00:05:26.420 ⇒ 00:05:27.719 Mustafa Raja: We can walk through it.
77 00:05:28.550 ⇒ 00:05:29.110 Amber Lin: Okay.
78 00:05:29.500 ⇒ 00:05:30.340 Sheshu Chandrasekar: Cool.
79 00:05:32.080 ⇒ 00:05:34.730 Sheshu Chandrasekar: Let me, let me pull up my…
80 00:05:35.190 ⇒ 00:05:43.439 Mustafa Raja: Yeah, I saw the message that we have some new format for Notion, and I’m wondering if we need… if I need to move my…
81 00:05:43.930 ⇒ 00:05:47.409 Mustafa Raja: Default stuff over, or if that is good or not.
82 00:05:48.010 ⇒ 00:05:54.440 Sheshu Chandrasekar: Yeah, so the old… yeah, let me give you a quick update there. So, the old Notion is gonna be closed starting on the 17th.
83 00:05:54.660 ⇒ 00:06:07.069 Sheshu Chandrasekar: By closed, I mean you’re just not gonna have access to it. Like, anything you need from there, like, we can still retrieve, but it would be best if you start migrating anything related to your project, anything related to EPs to the EP portal.
84 00:06:07.650 ⇒ 00:06:09.399 Mustafa Raja: Okay, that helps.
85 00:06:09.990 ⇒ 00:06:15.199 Sheshu Chandrasekar: Cool. Yeah, if you have any… if you run into any issues, just let me know, and I can… I can help you out. Yeah.
86 00:06:15.380 ⇒ 00:06:22.180 Sheshu Chandrasekar: Alright, cool, let me just share my screen here real quick. So really, we…
87 00:06:23.120 ⇒ 00:06:26.159 Sheshu Chandrasekar: As ops team, we’re trying to figure out how to best, like.
88 00:06:26.370 ⇒ 00:06:30.299 Sheshu Chandrasekar: cache variances between Clockify and operating.
89 00:06:30.490 ⇒ 00:06:39.900 Sheshu Chandrasekar: So, we understand, you know, that operating is kind of like where you allocate hours, kind of like the planning mode of allocation, and then Clockify is kind of like.
90 00:06:39.900 ⇒ 00:06:52.670 Sheshu Chandrasekar: okay, on a day-to-day, like, this is what I did, right? So, but for us, like, we’ve been kind of noticing a little bit of variances, and one of the biggest problems as ops team, we’re realizing is, like, we don’t know
91 00:06:52.940 ⇒ 00:07:03.679 Sheshu Chandrasekar: after a project, and who is available, and who’s gonna be immediately staffed onto a new project. And I think that’s where, as EPs, like, we need your help to kind of
92 00:07:04.060 ⇒ 00:07:15.359 Sheshu Chandrasekar: help us, like, forecast that in advance. So, we’re coming up with this new structure, and it’s not, like, a heavy facelift, it’s just, like, a minor thing, so let me just walk you through. So…
93 00:07:15.580 ⇒ 00:07:37.350 Sheshu Chandrasekar: Moving forward, our three non-negotiables, is that we allocate everyone. So, like, you guys are already doing this pretty well. I think it’s more on a consistent basis that we’re asking from you. And then we’re asking you to keep it current, so maintain a two-week for visibility. I went in operating today, and yeah, everything looks great.
94 00:07:37.350 ⇒ 00:07:44.130 Sheshu Chandrasekar: But there’s this one project with Eden where I see Demi’s gonna be rolled off of it on April 1st, right? So…
95 00:07:44.130 ⇒ 00:07:48.380 Sheshu Chandrasekar: as an EP, it’s kind of like… Your duty to, kind of.
96 00:07:48.760 ⇒ 00:08:05.279 Sheshu Chandrasekar: like, two weeks before March ends, you go in and say, okay, Demi is now a free agent, right? Like, he’s gonna be available to work on different projects as he seems fit. Or… you just need to let us as ops team know, update that in operating.
97 00:08:05.570 ⇒ 00:08:12.250 Sheshu Chandrasekar: And then, also, like, if a project ends immediately, like, Just close the project, and…
98 00:08:12.570 ⇒ 00:08:24.799 Sheshu Chandrasekar: you know, let us know, right? Like, if a project is completely ended, there’s no extension of any sort, then, like, let us know, so we can… we’re noted of that. And this helps us, like, from a…
99 00:08:25.450 ⇒ 00:08:29.350 Sheshu Chandrasekar: like, a data hygiene perspective, right? So…
100 00:08:30.100 ⇒ 00:08:37.629 Sheshu Chandrasekar: what I mean by close the loop as well, like, even your current projects, like, we don’t want any stale data, so that includes, like.
101 00:08:37.770 ⇒ 00:08:49.669 Sheshu Chandrasekar: let’s say, you know, someone’s going on PTO. account for that in operating, so we can keep track of it. Clockify can only give us so much. Operating is kind of, like, where we see, okay, like.
102 00:08:50.000 ⇒ 00:08:54.089 Sheshu Chandrasekar: this CSO took this many hours of PTO, right? So, like.
103 00:08:54.240 ⇒ 00:09:08.180 Sheshu Chandrasekar: please account for that, because that helps us greatly, and, you know, like, it’s one of the biggest priorities for leadership to kind of, like, figure out where we can best, like, staff you guys on a project and stuff like that, so…
104 00:09:08.430 ⇒ 00:09:21.830 Sheshu Chandrasekar: Yeah, so the new standards, like, operating adoption is, like, the priority. I know there was, like, a lot of back and forth of, like, importing, you know, data from Clockify into operating, and I know that automation is no longer, like.
105 00:09:22.360 ⇒ 00:09:24.640 Sheshu Chandrasekar: you know, active, right? So…
106 00:09:25.260 ⇒ 00:09:37.820 Sheshu Chandrasekar: Yeah, these are, like, kind of, like, as EPs, this is, like, a big priority for… for you moving forward, so… I’m gonna take a second here to see if you guys have any questions or concerns.
107 00:09:40.420 ⇒ 00:09:46.859 Mustafa Raja: Yeah, I think, the Gantt charts that I have won’t be able to forecast this.
108 00:09:46.960 ⇒ 00:09:51.650 Mustafa Raja: I would just be… I’d just be consulting my CSOs, you know?
109 00:09:51.930 ⇒ 00:09:57.360 Mustafa Raja: Regarding their hours… On this project.
110 00:09:57.720 ⇒ 00:10:04.420 Mustafa Raja: And then… should I directly update, operating, or should I let someone know?
111 00:10:05.230 ⇒ 00:10:18.059 Sheshu Chandrasekar: No, you… you as an EP have full authority. Like, if you talk to your CSOs and SLs and you get the green light from them, like, it’s… it’s on you to just go in there and just go ahead and update. So you don’t need to…
112 00:10:18.250 ⇒ 00:10:24.099 Sheshu Chandrasekar: I guess I don’t think you need to ask anyone’s permission, just make sure you talk with your team and make sure everyone’s online.
113 00:10:24.210 ⇒ 00:10:25.119 Sheshu Chandrasekar: Yeah. Yeah.
114 00:10:25.620 ⇒ 00:10:30.300 Mustafa Raja: I think I should be able to focus based on the… what’s it called?
115 00:10:30.300 ⇒ 00:10:42.379 Sheshu Chandrasekar: Okay, cool, yeah, and that’s up to you entirely, right? Like, if you think linear is, like, kind of your thing, or a Gantt chart, like, that… we’re gonna leave that discretion up to you to kind of make that judgment call.
116 00:10:43.030 ⇒ 00:10:45.229 Mustafa Raja: Okay. Amber, what’d you think on this?
117 00:10:46.540 ⇒ 00:10:47.400 Sheshu Chandrasekar: Sorry?
118 00:10:47.850 ⇒ 00:10:51.239 Mustafa Raja: Yeah, I was just asking for my personal thoughts on this.
119 00:10:51.240 ⇒ 00:10:51.669 Sheshu Chandrasekar: Oh, yeah.
120 00:10:51.670 ⇒ 00:11:05.760 Amber Lin: Yeah, I’m just thinking, like, I agree with this, I’m just thinking operationally how we would implement this. If we keep a CP meeting, like, we could take time during this meeting to do that, because this is something that
121 00:11:05.920 ⇒ 00:11:10.989 Amber Lin: I feel like these reminders where it might just get pushed back.
122 00:11:11.800 ⇒ 00:11:27.070 Sheshu Chandrasekar: Yeah, so we’re gonna… what we’re gonna do, is… Rico, for now, for the next two weeks, will remind you on Friday, saying, hey, update the operating for the next week, right? And then on Monday, the ops team
123 00:11:27.250 ⇒ 00:11:32.239 Sheshu Chandrasekar: We’ll go in there and check to see if everything’s up to date. That’s 2 weeks out.
124 00:11:32.530 ⇒ 00:11:35.029 Sheshu Chandrasekar: And if there’s, you know.
125 00:11:35.230 ⇒ 00:11:46.550 Sheshu Chandrasekar: if there’s, like, any variances or anything, like, data that’s not being entered, we will, like, reach out to you individually. And then… and it’s your… it’s the expectation that
126 00:11:46.650 ⇒ 00:11:50.780 Sheshu Chandrasekar: EPs, at the end of the day, update operating immediately, right?
127 00:11:52.870 ⇒ 00:12:03.340 Sheshu Chandrasekar: But, let’s say on Friday, you go in there, you go into operating, and you just check everything out, you enter the hours, just, like, let us know, right?
128 00:12:03.370 ⇒ 00:12:13.909 Sheshu Chandrasekar: like, let us know in that thread that Ricoh sends a… like, when Ricoh sends that alert message, just in that thread, just say, yep, confirmed, or something like that, and that’d be good enough for us.
129 00:12:15.590 ⇒ 00:12:16.200 Mustafa Raja: Yep.
130 00:12:17.110 ⇒ 00:12:19.080 Sheshu Chandrasekar: Does that sound good, Amber?
131 00:12:19.430 ⇒ 00:12:20.780 Amber Lin: Yeah, sounds good.
132 00:12:21.300 ⇒ 00:12:22.420 Sheshu Chandrasekar: Cool.
133 00:12:22.540 ⇒ 00:12:41.439 Sheshu Chandrasekar: Alright, yeah, so I guess, like, I mean, I’m pretty sure you guys are operating pros, like, I only got… I’m only, like, getting used to operating for the past 24 to 48 hours, so… I mean, you guys already know the three big pillars. It’s the people, the projects, and the positions, so just make sure you kind of fill out…
134 00:12:41.900 ⇒ 00:12:48.290 Sheshu Chandrasekar: that level of information. So if Demi is, like, the CSO or something like that, then it’s like…
135 00:12:48.900 ⇒ 00:12:58.939 Sheshu Chandrasekar: just add that in there, right? So we can know. But we… it’s okay, like, for now, but eventually when projects get longer, like, we do need to know, like.
136 00:12:59.260 ⇒ 00:13:06.150 Sheshu Chandrasekar: Like, their positions and what their… what their role is in that project, because…
137 00:13:06.270 ⇒ 00:13:13.460 Sheshu Chandrasekar: for example, there was a project with Ashwini that he got rolled off of, right? So, like, we need to find, like, a different person for that project, so…
138 00:13:13.920 ⇒ 00:13:27.069 Sheshu Chandrasekar: we don’t know what his role will become, like, into the next project, or, who the new incoming backfill would be. So, that level of granularity is very important for us as well, but…
139 00:13:27.240 ⇒ 00:13:33.140 Sheshu Chandrasekar: I know for now, like, that’s not an issue, but I know later on we’re gonna enforce that standard.
140 00:13:33.240 ⇒ 00:13:34.350 Sheshu Chandrasekar: At some point.
141 00:13:37.140 ⇒ 00:13:37.730 Mustafa Raja: Yep.
142 00:13:39.030 ⇒ 00:13:39.580 Sheshu Chandrasekar: Cool.
143 00:13:40.060 ⇒ 00:13:41.959 Sheshu Chandrasekar: Amber, anything on your end?
144 00:13:43.130 ⇒ 00:13:44.520 Amber Lin: No, I’m good.
145 00:13:44.960 ⇒ 00:13:45.500 Sheshu Chandrasekar: Boop.
146 00:13:46.520 ⇒ 00:13:56.429 Sheshu Chandrasekar: Yeah, and then I… this is for my reference, so I realized you can edit views, and all you need to do is go into Filter, and…
147 00:13:56.710 ⇒ 00:14:05.040 Sheshu Chandrasekar: do whatever reviews you need. So, like, for example, Mustaf, I was you, I would click on my name, click on projects that are active.
148 00:14:05.040 ⇒ 00:14:18.179 Sheshu Chandrasekar: And then, I can save that view, right? I can pin it, and then it automatically goes into the sidebar. I didn’t know that existed. That was pretty cool to me. So, hopefully this is, like, a helpful slide as well.
149 00:14:18.180 ⇒ 00:14:19.030 Mustafa Raja: Good afternoon.
150 00:14:19.310 ⇒ 00:14:20.420 Sheshu Chandrasekar: Yeah, so…
151 00:14:21.060 ⇒ 00:14:32.689 Sheshu Chandrasekar: Yeah, moving forward, like, if this helps, like, let me know. I’m gonna explore operating more and more in the weeks forward, but, as I find new and cool tricks, like, I’m definitely gonna, like.
152 00:14:33.010 ⇒ 00:14:35.709 Sheshu Chandrasekar: Update you guys during these syncs that we have.
153 00:14:36.230 ⇒ 00:14:36.940 Mustafa Raja: Yep.
154 00:14:39.150 ⇒ 00:14:54.699 Sheshu Chandrasekar: Yeah, so, I mean, you guys already know, you guys are pros at this, you’re way better than I am, but for a refresher, you know, allocate your team. If it’s not on the timeline, it’s not happening, it’s kind of the assumption that operating… I mean, the operations team will be, you know, moving forward with.
155 00:14:54.940 ⇒ 00:14:59.080 Sheshu Chandrasekar: So… In allocating your team, your biggest…
156 00:15:00.200 ⇒ 00:15:02.749 Sheshu Chandrasekar: Question to answer is, like.
157 00:15:03.250 ⇒ 00:15:06.959 Sheshu Chandrasekar: If Utami were to ask you, hey, who is doing what next week?
158 00:15:07.380 ⇒ 00:15:10.519 Sheshu Chandrasekar: Can you answer it by just looking at the screen?
159 00:15:10.620 ⇒ 00:15:22.579 Sheshu Chandrasekar: that’s how, like, you should be entering the hours and operating moving forward. And you guys are already doing that, right? Because you guys have the Gantt chart, you’re using that as a source of truth. So I’m more than confident that you guys
160 00:15:22.750 ⇒ 00:15:29.250 Sheshu Chandrasekar: will know exactly if that question ever pops up. You can refer to operating your Gantt chart, but…
161 00:15:29.590 ⇒ 00:15:37.220 Sheshu Chandrasekar: let’s just say you don’t have the Gantt chart, right? Operating should be your next, like, line of defense for you to answer that question.
162 00:15:37.610 ⇒ 00:15:38.300 Mustafa Raja: Yep.
163 00:15:39.290 ⇒ 00:15:40.210 Sheshu Chandrasekar: Cool.
164 00:15:40.580 ⇒ 00:15:42.239 Sheshu Chandrasekar: Amber, anything here?
165 00:15:44.380 ⇒ 00:15:49.250 Amber Lin: No, I’ve been working on that before, so I remember this.
166 00:15:49.590 ⇒ 00:15:53.069 Sheshu Chandrasekar: Yeah, so, I wa- I wanted to,
167 00:15:53.240 ⇒ 00:15:58.110 Sheshu Chandrasekar: get your thoughts on certain things, like, if I miss out on anything in this meeting, just, like, please let me know.
168 00:15:58.340 ⇒ 00:15:59.250 Amber Lin: Of course.
169 00:15:59.580 ⇒ 00:16:02.640 Mustafa Raja: Who’s going to be adding the projects and operating?
170 00:16:03.130 ⇒ 00:16:09.950 Sheshu Chandrasekar: We can do that. Just, like, let us know, like, saying, like, for example, right, Mustafi, you’re gonna be doing another Project Eden.
171 00:16:10.920 ⇒ 00:16:12.650 Sheshu Chandrasekar: Let us know,
172 00:16:12.800 ⇒ 00:16:18.020 Sheshu Chandrasekar: We’ll do it, like, the first couple times, but at a certain point, we’ll also just… like.
173 00:16:18.280 ⇒ 00:16:23.100 Sheshu Chandrasekar: We kind of will expect you to add that, project in operating.
174 00:16:24.450 ⇒ 00:16:25.560 Sheshu Chandrasekar: But, yeah.
175 00:16:26.980 ⇒ 00:16:32.560 Sheshu Chandrasekar: Cool, yeah, and then managing reality, you guys know, like, so for example, if there’s PTO,
176 00:16:33.040 ⇒ 00:16:42.050 Sheshu Chandrasekar: just, like, account for that. Anything, you know, their new rule, their new Friday rule is, you know, update allocations for the next two weeks before signing off on Friday.
177 00:16:42.380 ⇒ 00:16:49.760 Sheshu Chandrasekar: Right. Just make that a habit, add it as a calendar event of some sort. It shouldn’t take you more than 10 minutes to do so.
178 00:16:52.160 ⇒ 00:16:52.800 Mustafa Raja: Yep.
179 00:16:55.140 ⇒ 00:16:59.830 Sheshu Chandrasekar: Yeah, and then project end and roll-offs, right?
180 00:17:00.160 ⇒ 00:17:05.890 Sheshu Chandrasekar: make sure you kind of have, like, a hard stop in there, right? If… There’s, like, no…
181 00:17:06.109 ⇒ 00:17:08.559 Sheshu Chandrasekar: More project hours to be allocated.
182 00:17:08.740 ⇒ 00:17:15.539 Sheshu Chandrasekar: Make that note in operating. If you don’t know how, just let me or Rico know. I mean, Amber, you’re also there, like, if…
183 00:17:16.250 ⇒ 00:17:19.909 Sheshu Chandrasekar: You can help out your other fellow EPs, like, that’d be more than helpful.
184 00:17:20.170 ⇒ 00:17:21.289 Sheshu Chandrasekar: So, yeah, like…
185 00:17:21.660 ⇒ 00:17:28.460 Sheshu Chandrasekar: For us, the biggest problem has been stale data, meaning, like, we don’t know when a project ends.
186 00:17:28.569 ⇒ 00:17:31.829 Sheshu Chandrasekar: Like, for example, if I go back to this project here.
187 00:17:32.410 ⇒ 00:17:36.020 Sheshu Chandrasekar: This doesn’t have, like, a… it has an unknown start and open.
188 00:17:36.020 ⇒ 00:17:36.810 Mustafa Raja: open date.
189 00:17:36.810 ⇒ 00:17:39.299 Sheshu Chandrasekar: Right? Like, that’s kind of, like, the type of…
190 00:17:39.740 ⇒ 00:17:50.749 Sheshu Chandrasekar: data hygiene that we’re looking for. We need to know when a project starts, and then when it ends. And if you don’t know, right? Like, you think that it’s gonna extend as some sort, that’s fine.
191 00:17:50.930 ⇒ 00:17:57.119 Sheshu Chandrasekar: Just have a tentative end date, and then just let us know, saying, hey, like, currently, like.
192 00:17:57.280 ⇒ 00:18:02.980 Sheshu Chandrasekar: the CSO is talking with the client, and there may be a potential extension, right? Like…
193 00:18:03.100 ⇒ 00:18:20.780 Sheshu Chandrasekar: That level of communication is what we’re looking for, but I feel like a lot of that stuff can be communicated in operating. So when Rico goes in, he’ll know, like, okay, this project is coming to an end, and this is where we are in renewal discussion, right? Stuff like that. It really helps us understand
194 00:18:21.030 ⇒ 00:18:23.910 Sheshu Chandrasekar: Where we are in the project lifecycle, altogether.
195 00:18:25.930 ⇒ 00:18:26.530 Mustafa Raja: Yep.
196 00:18:29.840 ⇒ 00:18:41.399 Sheshu Chandrasekar: Yeah, so that’s what I mean by stale data. So, like, just fill it as much as you can. If you don’t know, just please tag us, because the more you ask us questions, the more we can help you out from, like, an operations standpoint as well.
197 00:18:45.440 ⇒ 00:18:54.550 Sheshu Chandrasekar: Yeah, and you guys know, operating versus Clockify, you know, this is for my reference, so operating, you know, future capacity and planning, clockify’s for billing and actuals.
198 00:18:54.590 ⇒ 00:19:05.799 Sheshu Chandrasekar: One of the biggest things is, like, please, please enter your Clockify hours end of day, because it affects, you know, how we do payments and stuff like that, so…
199 00:19:05.960 ⇒ 00:19:10.759 Sheshu Chandrasekar: But I… you guys… You guys are stars, so you guys already know this, so…
200 00:19:13.910 ⇒ 00:19:16.040 Mustafa Raja: Yeah, I try to do it as we go.
201 00:19:16.830 ⇒ 00:19:30.960 Sheshu Chandrasekar: Yeah, no, that’s good. And then finally, governance. So, the Monday morning check, right? So Friday, please, like, you know, look at operating, forecast two weeks out, everything looks good, Rico will send a reminder on Monday saying,
202 00:19:31.430 ⇒ 00:19:33.699 Sheshu Chandrasekar: Like, something like, you know, on the lines of…
203 00:19:33.870 ⇒ 00:19:44.829 Sheshu Chandrasekar: project confirmed and operating, this reply confirmed in the thread, and that’ll be good enough. Right, let’s just say you don’t do it by Monday. We don’t have a reply from you by Monday on the AM.
204 00:19:45.100 ⇒ 00:19:50.249 Sheshu Chandrasekar: you know, we’ll reach out to you, we’ll give you end of day Monday, but if it doesn’t, you know.
205 00:19:50.880 ⇒ 00:20:00.290 Sheshu Chandrasekar: you know, like, if, you know, you didn’t enter your hours in by then, or something like that, then we’ll have to contact your SL, set up a meeting of some sort, and then by Tuesday, you know.
206 00:20:00.440 ⇒ 00:20:14.529 Sheshu Chandrasekar: it’s gonna have to, like, you know, we’re gonna have to just say, okay, what’s happening here? And then, if that doesn’t work, then we’ll have to, like, involve, like, leadership and whatnot, but I know that we’re not gonna get to that point ever, so…
207 00:20:14.670 ⇒ 00:20:16.310 Mustafa Raja: This is kind of like…
208 00:20:16.450 ⇒ 00:20:19.009 Sheshu Chandrasekar: The formal check moving forward.
209 00:20:19.540 ⇒ 00:20:20.110 Mustafa Raja: Yeah.
210 00:20:22.600 ⇒ 00:20:35.939 Sheshu Chandrasekar: Yeah, and then, I’m gonna share this slide with you guys, but there’s a troubleshooting FAQ. I also have a Notion guidelines for you guys, so if you want to read through that, there’s a lot more FAQs, resources, and whatnot.
211 00:20:35.990 ⇒ 00:20:43.890 Sheshu Chandrasekar: But we will have more updates for you in this EP… EP Thread Slack channel, so…
212 00:20:44.570 ⇒ 00:20:52.650 Sheshu Chandrasekar: Yeah, at the moment, we’re gonna try to automate a lot of this, but right now, the process is gonna be manual until we get that automation up and running.
213 00:20:53.150 ⇒ 00:20:57.890 Sheshu Chandrasekar: So I want to stop here, just, like, let me know what you guys think, like, is this a good enough…
214 00:20:58.590 ⇒ 00:21:04.030 Sheshu Chandrasekar: this is not, like, a hard ask, right? Just want to make sure on that end, like, none of this should be difficult.
215 00:21:04.500 ⇒ 00:21:07.709 Sheshu Chandrasekar: To my opinion. But if there’s something that, you know…
216 00:21:08.060 ⇒ 00:21:11.920 Sheshu Chandrasekar: You think, oh, this is kind of tough, just… yeah, just let me know right now.
217 00:21:14.550 ⇒ 00:21:16.870 Mustafa Raja: For me, I think… I think I should be able to…
218 00:21:17.180 ⇒ 00:21:20.310 Mustafa Raja: Handle that. What are your thoughts on this amber?
219 00:21:22.790 ⇒ 00:21:26.849 Amber Lin: What about the other folks that’s not on this call?
220 00:21:28.280 ⇒ 00:21:35.770 Sheshu Chandrasekar: Yeah, I mean, I’m gonna… I will just… I’m gonna write a Slack thread on it, in our engagement planners, so, like…
221 00:21:35.930 ⇒ 00:21:38.610 Sheshu Chandrasekar: I’m gonna share this deck, and then the Notion article.
222 00:21:38.860 ⇒ 00:21:50.669 Sheshu Chandrasekar: And then next week, when we talk with the remaining EPs, I’m gonna ask them if they’ve read it. If not, we’ll plan, like, another EP Operating 101 session like this.
223 00:21:50.880 ⇒ 00:21:58.750 Amber Lin: I see, okay. I mean, it’s been me and Mustafa for these meetings for the past 2 or 3 meetings.
224 00:21:59.090 ⇒ 00:21:59.590 Sheshu Chandrasekar: Yeah.
225 00:21:59.590 ⇒ 00:22:08.169 Amber Lin: Could you check if the other folks are interested in coming, or if they will be coming? Because, like, I don’t… I don’t want to hold this meeting if it’s only…
226 00:22:08.400 ⇒ 00:22:10.299 Amber Lin: There’s two of us here.
227 00:22:10.810 ⇒ 00:22:16.820 Sheshu Chandrasekar: No, absolutely. I’m gonna follow up with that, and then I’ll let you know, because you’re right, we need more than…
228 00:22:17.110 ⇒ 00:22:22.099 Sheshu Chandrasekar: YouTube, and I appreciate you guys coming to his meeting, so… yeah.
229 00:22:23.210 ⇒ 00:22:24.120 Amber Lin: Awesome.
230 00:22:24.480 ⇒ 00:22:25.110 Mustafa Raja: Thank you.
231 00:22:25.640 ⇒ 00:22:29.900 Sheshu Chandrasekar: Cool, if there’s anything else top of mind for you guys?
232 00:22:31.710 ⇒ 00:22:35.190 Mustafa Raja: I think that’s… That’s pretty much it for me.
233 00:22:40.090 ⇒ 00:22:43.379 Sheshu Chandrasekar: Cool. Amber, anything on your… On your end?
234 00:22:43.380 ⇒ 00:22:44.840 Amber Lin: Well, I’m good.
235 00:22:46.470 ⇒ 00:22:47.170 Sheshu Chandrasekar: Awesome.
236 00:22:47.710 ⇒ 00:22:48.069 Mustafa Raja: Thank you!
237 00:22:48.070 ⇒ 00:22:50.210 Sheshu Chandrasekar: Well, thanks, team. Talk soon.
238 00:22:50.540 ⇒ 00:22:51.890 Amber Lin: Yeah, thanks.
239 00:22:51.890 ⇒ 00:22:52.580 Mustafa Raja: Bye.