Meeting Title: Eden and Element Reporting Discussion Date: 2026-02-10 Meeting participants: Robert Tseng, Amber Lin
WEBVTT
1 00:01:08.510 ⇒ 00:01:09.570 Amber Lin: Hello!
2 00:01:10.300 ⇒ 00:01:11.200 Robert Tseng: Amber.
3 00:01:19.750 ⇒ 00:01:21.129 Amber Lin: Hi, how are you doing?
4 00:01:22.170 ⇒ 00:01:24.390 Robert Tseng: Good. Came back.
5 00:01:24.780 ⇒ 00:01:28.440 Robert Tseng: from Orlando yesterday night, so…
6 00:01:28.440 ⇒ 00:01:29.630 Amber Lin: Orlando.
7 00:01:30.580 ⇒ 00:01:32.110 Amber Lin: Where is Orlando?
8 00:01:32.460 ⇒ 00:01:34.050 Robert Tseng: Florida, Disney World.
9 00:01:34.540 ⇒ 00:01:36.389 Amber Lin: Oh, wow, okay.
10 00:01:36.570 ⇒ 00:01:37.360 Robert Tseng: Yeah.
11 00:01:37.360 ⇒ 00:01:38.930 Amber Lin: Where are you going there for?
12 00:01:39.500 ⇒ 00:01:44.519 Robert Tseng: My wife and I were celebrating our 5-year anniversary weekend.
13 00:01:44.520 ⇒ 00:01:45.849 Amber Lin: That’s so exciting!
14 00:01:46.580 ⇒ 00:01:52.869 Amber Lin: Well, 5 years. So you guys, you guys met in LA, and then moved to New York together?
15 00:01:52.870 ⇒ 00:01:53.560 Robert Tseng: Yep.
16 00:01:53.940 ⇒ 00:01:55.160 Amber Lin: Oh, wow.
17 00:01:56.060 ⇒ 00:01:57.489 Amber Lin: That’s so cool.
18 00:01:58.050 ⇒ 00:02:02.629 Amber Lin: Well, I’m gonna go celebrate my birthday later today, so…
19 00:02:03.020 ⇒ 00:02:05.239 Robert Tseng: Oh! Happy birthday!
20 00:02:05.240 ⇒ 00:02:07.240 Amber Lin: Yeah, I appreciate it.
21 00:02:07.670 ⇒ 00:02:08.549 Robert Tseng: What are you gonna do?
22 00:02:08.550 ⇒ 00:02:12.550 Amber Lin: Finish the call, and then probably just go for dinner, because there’s…
23 00:02:13.060 ⇒ 00:02:18.469 Amber Lin: I don’t know, today’s a kind of a gloomy day, there’s not much exciting stuff to do.
24 00:02:18.600 ⇒ 00:02:19.430 Robert Tseng: Okay.
25 00:02:19.430 ⇒ 00:02:19.950 Amber Lin: Yeah.
26 00:02:19.950 ⇒ 00:02:20.610 Robert Tseng: Nice.
27 00:02:21.790 ⇒ 00:02:23.640 Robert Tseng: Yeah, I mean, definitely…
28 00:02:23.990 ⇒ 00:02:28.959 Robert Tseng: gotta take the time to go and celebrate. In a remote company, we don’t get to, like, organize.
29 00:02:29.080 ⇒ 00:02:34.159 Robert Tseng: in-person, like, celebrations and stuff, so you just gotta take celebration into your own hands, otherwise…
30 00:02:34.160 ⇒ 00:02:34.610 Amber Lin: Yeah.
31 00:02:34.610 ⇒ 00:02:36.059 Robert Tseng: Nobody really knows.
32 00:02:36.060 ⇒ 00:02:40.900 Amber Lin: I feel like the older you get, the harder it is to…
33 00:02:41.060 ⇒ 00:02:51.529 Amber Lin: treat a birthday as a special day, or make a… make some day special, because it kind of all feels the same throughout the year. It’s just a day.
34 00:02:51.610 ⇒ 00:02:52.529 Robert Tseng: Yeah. So…
35 00:02:53.160 ⇒ 00:02:55.050 Amber Lin: Trying to make the most of it.
36 00:02:55.050 ⇒ 00:02:57.419 Robert Tseng: Yeah, no, you should, you should do that.
37 00:02:59.010 ⇒ 00:03:11.580 Amber Lin: Cool. Well, I was thinking today, I wanted to ask you about, like, reporting, in general, because I remember back then on Insomnia Cookies, there was some reporting
38 00:03:11.580 ⇒ 00:03:28.880 Amber Lin: But then I wasn’t too equipped to do that back then, and right now, we’re also doing this reporting for elements, so I thought it was kind of the time to ask you about how I should approach these, if there’s anything I could learn about it, so that when these tasks come up again, I can take them.
39 00:03:29.910 ⇒ 00:03:34.310 Robert Tseng: Yeah, well, I guess I’m also looking at reporting these days, too, so…
40 00:03:34.980 ⇒ 00:03:40.230 Robert Tseng: We’re doing this together, but this is the Eden one. I was just, like, checking
41 00:03:41.130 ⇒ 00:03:54.079 Robert Tseng: I mean, yeah, like, this format’s pretty standard. I feel like you go to any, like, bigger company, you will see this, where it’s, like, daily, week… daily, monthly, quarterly, so she just wanted a group like this.
42 00:03:54.400 ⇒ 00:04:03.509 Robert Tseng: I guess, like, how I constructed it, for Eden, particularly, I knew, like, the main, like, metrics that ELT cares about.
43 00:04:03.620 ⇒ 00:04:07.820 Robert Tseng: And then they just want it broken out by channel at this… at this level, and then…
44 00:04:09.140 ⇒ 00:04:18.169 Robert Tseng: within each channel, they want it broken out by product. So, like, this one was pretty straightforward. I think for the element one, it’s a bit different, because every…
45 00:04:18.680 ⇒ 00:04:20.720 Robert Tseng: Kind of… they have different…
46 00:04:20.860 ⇒ 00:04:23.480 Amber Lin: things they want to look at. They want to look at it by…
47 00:04:24.780 ⇒ 00:04:32.890 Robert Tseng: Wholesale partner, like, group, and then first, second order, so, like, you can see that they start to just create different, like.
48 00:04:33.440 ⇒ 00:04:35.249 Robert Tseng: drilled downs, right? So…
49 00:04:37.120 ⇒ 00:04:42.080 Robert Tseng: Yeah, I mean, as far as, like, how to… How to build it, like…
50 00:04:42.080 ⇒ 00:04:50.220 Amber Lin: Formulas for me make sense. I was… I’m creating a similar one to break down by product, so I kind of understand how they work.
51 00:04:50.270 ⇒ 00:05:03.639 Amber Lin: I guess more so back then for Insomnia, you tried to create one that helped them do the reporting. I tried to create… I think I tried to create an outline, it just didn’t work.
52 00:05:03.640 ⇒ 00:05:18.419 Amber Lin: So, is it more so we will just always follow this type of structure, or is there more of, like, a design element of what to include in these dashboards, or if we should have different tabs during the
53 00:05:18.420 ⇒ 00:05:24.499 Amber Lin: reporting, I guess more on, like, the design or the framework behind it.
54 00:05:24.900 ⇒ 00:05:41.450 Robert Tseng: Yeah, so yeah, with Insomnia, we never ended up building something like this. Like, I think this is, like, like, a must-have, like, I think it starts from this, and then, like, as far as other tabs, I think it… I think other tabs are basically for…
55 00:05:42.290 ⇒ 00:05:46.840 Robert Tseng: analyses that just need to be ongoing, so let’s say it was, like.
56 00:05:47.430 ⇒ 00:05:58.970 Robert Tseng: if we’re… if I’m spending… yeah, if I spent weekly time with Shivani, and we’re, like, going through these numbers together, and then she’s always like, I don’t really know if these are the best ways to segment.
57 00:05:59.440 ⇒ 00:06:14.620 Robert Tseng: Because, like, I don’t know, like, health practitioner… I mean, this is just, like, from one view, but let’s say… she’s like, okay, we have five categories, we have 3 of… we have two of them that are basic… barely doing any volume, do we even need this? Like, is it, like…
58 00:06:14.960 ⇒ 00:06:23.939 Robert Tseng: I would pretty much just create another tab to just be looking at, like, a specific section of this, and maybe it could end up being, like, a,
59 00:06:25.640 ⇒ 00:06:35.859 Robert Tseng: active partner, like, forecast kind of thing, where, like, this is not… this doesn’t have any forecasts, right? This is just, like, actuals.
60 00:06:36.230 ⇒ 00:06:39.220 Robert Tseng: And maybe she wants to, like…
61 00:06:39.490 ⇒ 00:06:45.320 Robert Tseng: Get a sense of, like, growth rates for each of these segments, because,
62 00:06:46.380 ⇒ 00:06:52.760 Robert Tseng: let’s say Trusted Health has been… is their most mature segment. It’s been around for 3 years.
63 00:06:53.100 ⇒ 00:07:00.219 Robert Tseng: I could go and look at, like, a monthly or quarterly growth rate in another tab, and I could see, like, how
64 00:07:00.340 ⇒ 00:07:08.419 Robert Tseng: Like, how… what did that curve look like to get to, like, 5,000, kind of, like, weekly… 5,000 weekly?
65 00:07:08.610 ⇒ 00:07:21.019 Robert Tseng: Maybe it took it… took them, like, 6 months to get there. And so, I would expect, if we’re launching a new segment, like health practitioners, under the… assuming that it’s…
66 00:07:21.020 ⇒ 00:07:44.590 Robert Tseng: the same size, estimated size, as Trusted Health, it’s gonna take us 6 months to get to 5K. And, like, to model that scenario out, like, I would… that would be in a separate tab. So, I would structure it pretty similarly. So, it’d be like, I would duplicate this, I would just take this partner base, I’d put it at the top, and then, like, each section is kind of just, like, kind of different parts of…
67 00:07:44.590 ⇒ 00:07:47.619 Robert Tseng: parts of the analysis, if that makes sense. And,
68 00:07:47.620 ⇒ 00:08:02.350 Robert Tseng: Yeah, that way I can show… I can reference things that I’ve already done, and… or, like, we could reference the actuals with the forecast together. What we’re not doing here in a good job, which I’ve… maybe I’ve shown you in other spreadsheets before, but I typically color code.
69 00:08:02.450 ⇒ 00:08:05.470 Robert Tseng: Like the num… like the cells themselves, so…
70 00:08:05.470 ⇒ 00:08:07.430 Amber Lin: Like.
71 00:08:07.430 ⇒ 00:08:09.489 Robert Tseng: One color will be for…
72 00:08:09.590 ⇒ 00:08:27.799 Robert Tseng: data that’s coming in from a different sheet, another color for the calculation itself, and then, like, another… and then a third color, typically for, like, data that is coming in from the sheets, that’s this calculation. And,
73 00:08:28.270 ⇒ 00:08:35.189 Robert Tseng: Yeah, I guess, like, that’s… that’s just, like, ugh, that’s not… that’s not actual, like, it’s like a forecast or a calculation.
74 00:08:36.059 ⇒ 00:08:38.290 Amber Lin: Oh, I see, I see.
75 00:08:38.299 ⇒ 00:08:39.259 Robert Tseng: Yeah, so that…
76 00:08:39.260 ⇒ 00:08:40.530 Amber Lin: Huh.
77 00:08:40.530 ⇒ 00:08:50.940 Robert Tseng: to look through, like, if I see the number, like, am I looking at forecast actuals, like, what’s the relationship between that? Like, so it’s just, like, this is just, like, some spreadsheet hygiene stuff that…
78 00:08:50.940 ⇒ 00:08:55.430 Amber Lin: We have not. Yeah, I see, I see. Because when I, when I first…
79 00:08:55.520 ⇒ 00:09:10.320 Amber Lin: touched the element stuff, I was like, why are we not using, pivot tables? Because it’s essentially the same thing, and it, like, we’re using so many formulas, and it always feels like something’s gonna break when I work in Google Sheets, but…
80 00:09:10.360 ⇒ 00:09:17.530 Amber Lin: Is that typically where people want their reporting to be? Like, is that really the best place to do that?
81 00:09:18.230 ⇒ 00:09:31.030 Robert Tseng: I mean, for this type of, like, business review, I think so. It’s the fastest to spin up, and then, like… yeah, once the… once it stops changing, then, like, yeah, it should move into… it should move into a BI tool.
82 00:09:32.010 ⇒ 00:09:41.609 Robert Tseng: To me, this is a stopgap, because none of our engineers, like, our data engineers, know how to do this. If they knew how to do this, like, I would just have them…
83 00:09:41.810 ⇒ 00:09:47.120 Robert Tseng: do it in SQL, and, like, they could iterate just by using SQL as well, but, like.
84 00:09:47.120 ⇒ 00:09:47.720 Amber Lin: Yeah.
85 00:09:48.080 ⇒ 00:09:58.300 Robert Tseng: I mean, I just basically came and did this for Elements, because, like, Awash was stuck, and, like, Shivani was getting frustrated working with him on back and forth. It would take…
86 00:09:58.300 ⇒ 00:09:58.730 Amber Lin: T.
87 00:09:58.730 ⇒ 00:10:05.079 Robert Tseng: a long time to communicate what she wanted to him, and then he was just not able to produce it. So…
88 00:10:05.080 ⇒ 00:10:06.270 Amber Lin: Missy, Missy.
89 00:10:06.270 ⇒ 00:10:08.139 Robert Tseng: So yeah, like, I…
90 00:10:08.560 ⇒ 00:10:17.429 Robert Tseng: I mean, I feel… I also just feel, like, more comfortable in doing the spreadsheet calculations, which is why for the,
91 00:10:17.790 ⇒ 00:10:25.440 Robert Tseng: Eden report as well, like, I told Awash, like, don’t calculate anything. Like, just give me the rules, I’ll do all the calculations. Like, I just…
92 00:10:25.440 ⇒ 00:10:25.980 Amber Lin: I just…
93 00:10:25.980 ⇒ 00:10:42.849 Robert Tseng: I don’t really want… I don’t really want him to get lost in the calculations anymore. Like, he gave, like, some guy here, like, oh yeah, and I’m sure he just used AI for this. This is not how you calculate blended CAC, so I’m glad I didn’t have him calculate it. So, yeah, it’s just like, you know, if…
94 00:10:42.990 ⇒ 00:10:46.119 Robert Tseng: To me, like, all they do is they just kind of…
95 00:10:47.160 ⇒ 00:11:03.400 Robert Tseng: Well, I mean, they are doing some very basic, aggregations, just like subs, like, really just subs, like, but anything that’s more complicated than that, I’ve just been telling a wish not to do it in Siebel for now. Not until, like, we finalize the definitions.
96 00:11:03.400 ⇒ 00:11:05.179 Amber Lin: The formulas, I see.
97 00:11:05.180 ⇒ 00:11:05.910 Robert Tseng: So, yeah.
98 00:11:06.760 ⇒ 00:11:26.060 Amber Lin: I mean, I… I was trying… right now, I’m also still at the, like, SUMIF level, and then some calculations there, but I do think that’s… that’s very doable if we have it in cursor, because I have the raw… I made a sample, like, raw data tab for them to do the SQL,
99 00:11:26.060 ⇒ 00:11:30.699 Amber Lin: And then, like, if I have references to each cell.
100 00:11:30.700 ⇒ 00:11:42.360 Amber Lin: Like, the formulas come out pretty accurately, especially for just the basic sum formulas. So I was wondering, like, if this becomes more standardized, that could be something.
101 00:11:42.530 ⇒ 00:11:49.530 Amber Lin: like, if, like, this basic business… weekly business review is, like, a standardized format, I feel.
102 00:11:49.530 ⇒ 00:12:02.020 Robert Tseng: Yeah, I mean, I feel like once we have this fixed here in Excel, or spreadsheets, or whatever, and we just, like, imported it into Cursor, Cursor could build the model, directly. Like, yeah.
103 00:12:02.020 ⇒ 00:12:08.370 Amber Lin: Most of my time is spent on changing the column A to D, and changing that to this, so…
104 00:12:08.580 ⇒ 00:12:09.130 Amber Lin: I feel…
105 00:12:09.130 ⇒ 00:12:09.520 Robert Tseng: One sec.
106 00:12:10.220 ⇒ 00:12:19.650 Robert Tseng: I mean, if you’re doing a good job on the spreadsheet, like, for example, this, like, yeah, it probably took me, like, 15 minutes to do this, but once I do this once, like, you know…
107 00:12:20.060 ⇒ 00:12:31.749 Robert Tseng: It just goes across all the way, and then maybe I have to do this for the monthly aggregation and one for the quarterly. So you’re only really doing, like, if you should set up your formula so you’re only doing it one time. Like, that’s generally how I would…
108 00:12:32.680 ⇒ 00:12:41.229 Robert Tseng: That’s how I would do it. Like, I wouldn’t expect… what Wish was doing when he was doing the spreadsheets was he was literally, like, keying in every cell, like…
109 00:12:41.260 ⇒ 00:12:41.990 Amber Lin: Oh.
110 00:12:41.990 ⇒ 00:12:47.080 Robert Tseng: And so, when Shivani asked me to change it live, and I tried to go use the formulas, I just couldn’t do it, because.
111 00:12:47.080 ⇒ 00:12:47.800 Amber Lin: You had it.
112 00:12:47.800 ⇒ 00:12:50.210 Robert Tseng: manually done everything, and I was like.
113 00:12:50.210 ⇒ 00:12:51.820 Amber Lin: I see. I cannot believe.
114 00:12:51.820 ⇒ 00:12:58.039 Robert Tseng: you did this for, like, I don’t know how many cells, so… Oh, okay. Yeah, so I basically redid his spreadsheet, yeah.
115 00:12:58.440 ⇒ 00:12:59.540 Amber Lin: Okay.
116 00:12:59.540 ⇒ 00:13:00.060 Robert Tseng: Yeah.
117 00:13:00.060 ⇒ 00:13:09.500 Amber Lin: So, I guess this is the typical, like, business review format. Is there any, like, other type of reporting that we also do in Excel that I should learn?
118 00:13:09.830 ⇒ 00:13:17.710 Robert Tseng: Yeah, well, I guess, like, the forecast thing that you’re working on with Brad, huh. I…
119 00:13:17.710 ⇒ 00:13:20.940 Amber Lin: I’m not on the forecast yet, though, I’m just still at the clock.
120 00:13:20.940 ⇒ 00:13:34.610 Robert Tseng: Yeah, just as a cost. Once you get to the forecast, then I’ll show you, kind of, how to build a forecast, but, it’ll look pretty similar, like, structure-wise, like, I think a forecast to me, or maybe I’ll just use the…
121 00:13:35.450 ⇒ 00:13:38.639 Robert Tseng: I’ll use our braver tool, I built this to, so…
122 00:13:38.640 ⇒ 00:13:39.190 Amber Lin: Hmm.
123 00:13:44.960 ⇒ 00:13:47.859 Robert Tseng: Yeah, so this is how I built our forecast,
124 00:13:48.190 ⇒ 00:13:53.460 Robert Tseng: I mean, this is very simple, but, like, I basically have my… I have some, like, model assumptions.
125 00:13:53.460 ⇒ 00:13:54.460 Amber Lin: Oh, bye.
126 00:13:54.460 ⇒ 00:13:57.260 Robert Tseng: Like, I have a section here that basically just kind of
127 00:14:00.080 ⇒ 00:14:19.080 Robert Tseng: Yeah, and then these all get linked in the cell below. But, like, I guess to break this down, so one example is, like, okay, anytime we’re, like, launching a new initiative, so if something that we haven’t done before, so let’s just say, like.
128 00:14:19.700 ⇒ 00:14:33.130 Robert Tseng: ad dollars. We haven’t… we haven’t been doing ad spend yet, but, like, assuming we will. I’m… I’m giving us, like, a 3-month ramp up to do it. It’s, like, pretty… pretty conservative estimate, so, like, that’s, like, one set of assumptions I consider.
129 00:14:33.640 ⇒ 00:14:42.410 Robert Tseng: I also was like, okay, for every meeting that’s booked, I assume that half of them get rescheduled, right? So it’s just like, I’m starting to just, like, take some of my…
130 00:14:42.600 ⇒ 00:14:46.559 Robert Tseng: intuitions of, like, how I think things should work.
131 00:14:46.670 ⇒ 00:14:49.580 Robert Tseng: So it’s not just, like, a linear, kind of, like,
132 00:14:50.820 ⇒ 00:14:53.450 Robert Tseng: Yeah, it’s not just, like, a linear growth, like.
133 00:14:53.960 ⇒ 00:15:00.650 Robert Tseng: kind of thing, but I’m… I’m introducing different factors that kind of,
134 00:15:00.910 ⇒ 00:15:09.739 Robert Tseng: change… change the shape of… of the curve. So, I mean, this… it’s not like… these are all… these are all just assumptions. So, like, I… but I…
135 00:15:09.750 ⇒ 00:15:26.770 Robert Tseng: And once I built out the actual framework, then I converted it to a forecast, the same structure, but then I was thinking about what are all the different things that would impact, like, the actuals. And so I kind of go back and forth, I do, like, a… I do a weekly review with the team, and then
136 00:15:26.870 ⇒ 00:15:43.599 Robert Tseng: on a monthly basis, I’ll go and readjust my forecast assumptions, like, I will kind of just think through, are these, like, still pretty much right, or… or, like, yeah, like, what do I need to adjust? So this is, like, very simple for our business, but, like, I would say we basically do this at, like, a larger scale for,
137 00:15:43.760 ⇒ 00:15:47.080 Robert Tseng: For, like, prob- for most of our clients.
138 00:15:47.670 ⇒ 00:15:57.289 Amber Lin: That feels very clean. Oh, I see the color coding, it’s like, some stuff is your calculation, some stuff is real. Or most stuff here is calculations.
139 00:15:57.530 ⇒ 00:15:59.649 Robert Tseng: Yeah, yeah. So,
140 00:16:01.420 ⇒ 00:16:08.109 Robert Tseng: Yeah, and then there’s, like, scenario building, which, like, I don’t know if you… we could… we could do the exercise later, but it’s kind of like…
141 00:16:10.190 ⇒ 00:16:17.559 Robert Tseng: this is more for goal setting, which I think is important. I wholesale, you know, they’re… we haven’t gotten to this point yet, but they want to do, like, a hiring plan.
142 00:16:17.560 ⇒ 00:16:41.169 Robert Tseng: this to us, this to me is a scenario plan, like, this scenario I built for our sales… for our sales team. So it’s like, I want our team to hit this in order to continue for growth. If we end up going below our base scenario, then, like, our business is shrunk, and we need to, like, readjust some of our budgeting for… for go-to-market, and then this is, like, kind of the dream scenario that I
143 00:16:41.170 ⇒ 00:16:46.660 Robert Tseng: share with our advisor, and our advisor’s kind of, like, sharing, like, how do we… how do we get there? So,
144 00:16:46.710 ⇒ 00:16:56.070 Robert Tseng: Yeah, I guess those are maybe 3 different things that I’ve, that I’m maintaining on our go-to-market side, for our business that I think
145 00:16:56.810 ⇒ 00:16:59.870 Robert Tseng: Every business should have this in some way.
146 00:17:00.320 ⇒ 00:17:10.760 Amber Lin: I see. Do people… do businesses not have it, or say, like, why does a company like Element not have this type of reporting? Like, are they…
147 00:17:11.160 ⇒ 00:17:21.609 Amber Lin: Like, do they start building it in, like, year 3, year later, or why don’t they have it if it’s, like, a simple Excel model?
148 00:17:21.990 ⇒ 00:17:26.110 Robert Tseng: I think it’s just that it’s… that’s just not…
149 00:17:27.180 ⇒ 00:17:43.659 Robert Tseng: easy for some people, I guess? I’m not saying this was easy for us, but I mean, because there’s a lot of uncertainty here. Like, how valuable is this if there’s… if all of these are assumptions? But, I mean, my… from what I’ve seen, I just think the earlier you start, the better you understand your own business. So, like, I…
150 00:17:44.280 ⇒ 00:17:45.820 Robert Tseng: I mean, frankly, like.
151 00:17:46.300 ⇒ 00:17:57.820 Robert Tseng: e-com people are just not very good, at… they’re not real technical people, they’re not good at Excel, and they’re not good at data, which is… they’re usually good marketing people, which is…
152 00:17:57.880 ⇒ 00:18:08.290 Robert Tseng: not… generally, this is not a skill set that marketing people have. So, I think this is a very, like, finance way of thinking. It’s like, when you’re…
153 00:18:08.470 ⇒ 00:18:12.619 Robert Tseng: I learned this from iBankers, like, turned strategic finance people in how.
154 00:18:12.620 ⇒ 00:18:12.940 Amber Lin: Absolutely.
155 00:18:12.940 ⇒ 00:18:18.080 Robert Tseng: You know, so, like, it’s… I don’t really expect this to be, like, a seal set that everybody has.
156 00:18:18.350 ⇒ 00:18:22.920 Robert Tseng: I see. Yeah. But I… yeah, and I think it’s… it’s only…
157 00:18:23.290 ⇒ 00:18:39.419 Robert Tseng: I wouldn’t say, like, it’s hard to… you can tell, it’s, like, hard to maintain. Like, this needs to constantly be adjusted. Like, it’s meant to be built, and then on a weekly and monthly basis, you’re doing these reviews. But it’s forcing you to go through the discipline of, like, really understanding
158 00:18:39.670 ⇒ 00:18:46.849 Robert Tseng: what’s, like, driving your business? I… and I think it’s, you know, it’s,
159 00:18:47.370 ⇒ 00:19:02.800 Robert Tseng: I think people probably jumped too soon to, like, building the automated report. Like, frankly, like, the Tableau stuff that we do for Eden is, like, pretty lightweight. It’s just, like, daily snapshots, like, that are, like, stat-wise. So, I…
160 00:19:02.960 ⇒ 00:19:11.140 Robert Tseng: I mean, I think that this is something that we should be doing for more of our clients, but we just… it just takes a lot of work to build it out.
161 00:19:11.500 ⇒ 00:19:12.539 Amber Lin: I see. Okay.
162 00:19:12.540 ⇒ 00:19:13.060 Robert Tseng: Yeah.
163 00:19:13.060 ⇒ 00:19:20.869 Amber Lin: I mean, if I can start doing this, we already have the people who can organize the data, so I’ll still… I’ll have the…
164 00:19:20.950 ⇒ 00:19:37.749 Amber Lin: stuff I need to do it. I think the situation where I can’t do it is where there’s no data for… there’s no accurate data, but, like, I think the Ways and the data seems very good at that, so, like, if I can start doing the Excel stuff, I think we’ll be able to output this for more clients.
165 00:19:37.750 ⇒ 00:19:38.370 Robert Tseng: Yeah.
166 00:19:39.630 ⇒ 00:19:54.120 Amber Lin: Cool. That was mostly all of my questions, like, nothing too pressing, like, I’m just trying to figure out this element report and then go look at Eden’s stuff. So, my time is still relatively open.
167 00:19:54.310 ⇒ 00:20:02.939 Amber Lin: So, like, do you know if there’s any other assignments that would start, or if you think the Element and Eden stuff would ramp up pretty fast?
168 00:20:02.940 ⇒ 00:20:09.039 Robert Tseng: Yeah, I mean, I’ll probably pass off this Eden bottle to you. I mean, I just did the first, kind of.
169 00:20:09.540 ⇒ 00:20:16.249 Robert Tseng: check on Oasis data. I already sent them some feedback, I wanted to change, but after that, just to fill out the rest of the control center.
170 00:20:16.250 ⇒ 00:20:17.619 Amber Lin: Yeah, I can do that.
171 00:20:17.880 ⇒ 00:20:19.210 Robert Tseng: Have you build that.
172 00:20:19.500 ⇒ 00:20:22.890 Robert Tseng: Yeah, so I think those are…
173 00:20:23.020 ⇒ 00:20:24.530 Robert Tseng: That’s… that’s what we’ve got for now.
174 00:20:24.530 ⇒ 00:20:27.719 Amber Lin: Cool, okay, so this is gonna be an Excel month.
175 00:20:27.720 ⇒ 00:20:31.600 Robert Tseng: Yeah, I guess you’ll learn some Excel.
176 00:20:31.600 ⇒ 00:20:36.040 Amber Lin: Okay, that’s good. I’ve always wanted to, and I always gave up halfway because I didn’t have to.
177 00:20:36.210 ⇒ 00:20:40.099 Robert Tseng: Okay. Yeah, no, I mean, I’ll help you, I’ll help you through it, yeah.
178 00:20:40.350 ⇒ 00:20:50.739 Amber Lin: Okay, sounds good. I’ll keep doing it, and then once I get the product one done, I’ll ask for your review, or I can ask for Jasmine’s review, if she’s already…
179 00:20:51.270 ⇒ 00:20:56.390 Robert Tseng: Yeah, I think she’s getting onboarded, so feel free to send it to her, and then she’ll kind of run by me. I don’t know if she…
180 00:20:56.560 ⇒ 00:21:09.889 Robert Tseng: We’ll see what she can do. I don’t think she’s really from this world. I think she’s more of ops… ops, and she’s good at data enrichment, so she’ll give you a lot of ideas of what data that you…
181 00:21:10.300 ⇒ 00:21:17.840 Robert Tseng: Should consider, but… and if you’re thinking about, like, building yeah, just…
182 00:21:17.950 ⇒ 00:21:24.090 Robert Tseng: doing market research, market sizing, like, I feel like she should be able to help with that. Like, that’s kind of her background more.
183 00:21:24.240 ⇒ 00:21:31.180 Amber Lin: Okay, awesome, alright. Sounds good. I’ll… I’m gonna go back to the spreadsheets, and I’ll… I’ll message you later.
184 00:21:31.180 ⇒ 00:21:32.309 Robert Tseng: Okay, sounds good. Thanks, Ed.
185 00:21:32.310 ⇒ 00:21:33.490 Amber Lin: Bye!
186 00:21:33.490 ⇒ 00:21:33.990 Robert Tseng: Right.