Meeting Title: Client Eden Pharmacy Data Sync Date: 2026-02-05 Meeting participants: Robert Tseng, Demilade Agboola
WEBVTT
1 00:00:36.350 ⇒ 00:00:38.560 Robert Tseng: I… Can you hear me now?
2 00:00:40.950 ⇒ 00:00:42.220 Demilade Agboola: Yes, that’s.
3 00:00:42.330 ⇒ 00:00:43.330 Robert Tseng: Okay, great.
4 00:00:44.360 ⇒ 00:00:49.260 Robert Tseng: Yeah, sorry, I could see that you were sharing your screen before, I just… I just couldn’t…
5 00:00:49.750 ⇒ 00:00:50.500 Robert Tseng: Sway anything.
6 00:00:50.500 ⇒ 00:00:51.080 Demilade Agboola: Yeah.
7 00:00:53.880 ⇒ 00:00:57.990 Demilade Agboola: Okay, so I’ve been able to do, like, Brad’s numbers in one part of it.
8 00:00:58.360 ⇒ 00:01:01.630 Demilade Agboola: And then our numbers in another part of it.
9 00:01:01.810 ⇒ 00:01:10.939 Demilade Agboola: So you can kind of see, like, the overall numbers, so say 2,000… 21,999. You can see Brad’s numbers are 21.
10 00:01:10.940 ⇒ 00:01:15.569 Robert Tseng: I lost your link, by the way, because it was in Zoom chat. I didn’t actually see it in Slack.
11 00:01:17.120 ⇒ 00:01:22.020 Demilade Agboola: Also, the link I sent was to Brad’s numbers, but my link is… I could just send it to you.
12 00:01:24.030 ⇒ 00:01:27.120 Demilade Agboola: Here, my link was in the Client Eden channel.
13 00:01:28.660 ⇒ 00:01:30.850 Robert Tseng: Oh, I see.
14 00:01:34.660 ⇒ 00:01:38.920 Demilade Agboola: So, like, directionally, it’s… it’s kind of the same. It’s like…
15 00:01:39.120 ⇒ 00:01:42.409 Demilade Agboola: Where there’s a drop, there’s a drop here, all that stuff.
16 00:01:42.570 ⇒ 00:01:44.389 Demilade Agboola: Ours are slightly higher.
17 00:01:44.520 ⇒ 00:01:45.770 Demilade Agboola: Then there’s…
18 00:02:09.990 ⇒ 00:02:12.509 Robert Tseng: Okay, so on average, it’s like…
19 00:02:13.080 ⇒ 00:02:18.829 Robert Tseng: a 12% difference. I mean, it’s okay if it’s off, like, that makes sense.
20 00:02:19.200 ⇒ 00:02:22.710 Robert Tseng: Seems like, for the most part, we are higher.
21 00:02:23.430 ⇒ 00:02:28.680 Robert Tseng: Month of… January, we’re 50% higher.
22 00:02:29.900 ⇒ 00:02:30.640 Demilade Agboola: Yeah.
23 00:02:32.360 ⇒ 00:02:35.320 Robert Tseng: That’s… strange.
24 00:02:35.320 ⇒ 00:02:50.520 Demilade Agboola: So, it might be a function of when in January, or, like, when this was done, to be honest. Oh, yeah, sure. Okay, that makes sense. That is… that is true, yeah, it’s pretty high, like, 2026 as well, because, like, again, I did it literally up until today, 2026.
25 00:02:50.980 ⇒ 00:02:57.460 Demilade Agboola: So, I expect that that disparity will also… because, you know, these numbers are a bit stellar than…
26 00:02:59.350 ⇒ 00:03:02.530 Demilade Agboola: But that being said, yeah.
27 00:03:02.790 ⇒ 00:03:06.260 Demilade Agboola: I think, ultimately, the overall numbers are quite similar.
28 00:03:06.440 ⇒ 00:03:13.980 Demilade Agboola: But there are some, like, pharmacies that we don’t seem to have, like Greenwich.
29 00:03:14.270 ⇒ 00:03:16.130 Demilade Agboola: RX, for instance.
30 00:03:16.620 ⇒ 00:03:21.059 Demilade Agboola: It’s not… let me… that’s a very small number. Let me look at…
31 00:03:22.230 ⇒ 00:03:27.050 Demilade Agboola: So, Eden Pharmacy, for instance, we don’t have Eden Pharmacy in our numbers here.
32 00:03:27.330 ⇒ 00:03:28.160 Robert Tseng: Huh.
33 00:03:29.000 ⇒ 00:03:32.489 Demilade Agboola: We do have Contigo.
34 00:03:32.790 ⇒ 00:03:36.229 Demilade Agboola: Which they don’t seem to… which Brad doesn’t seem to have as well.
35 00:03:39.100 ⇒ 00:03:44.120 Demilade Agboola: Yeah, I think it’s just, like, there’s just minor disparities, if you get what I mean. Like, there are all not.
36 00:03:44.120 ⇒ 00:03:44.520 Robert Tseng: Yeah.
37 00:03:44.520 ⇒ 00:03:47.829 Demilade Agboola: Like, similar, but, like, in terms of the pharmacy.
38 00:03:48.150 ⇒ 00:03:52.670 Demilade Agboola: matching it to the exact same pharmacy. Some pharmacies don’t exist for us.
39 00:03:54.180 ⇒ 00:03:55.140 Demilade Agboola: But, you know…
40 00:03:55.140 ⇒ 00:04:00.989 Robert Tseng: So, in ours, we have, like, Spot Health, Greenwich, Spot Health, Boothwin, like.
41 00:04:01.600 ⇒ 00:04:05.550 Robert Tseng: Is that redundant? No, no, no, no, they’re different. They’re actually different, okay.
42 00:04:05.880 ⇒ 00:04:10.150 Robert Tseng: And then, yeah, I guess, sure, we’re missing…
43 00:04:11.290 ⇒ 00:04:18.509 Robert Tseng: We’re missing some of his pharmacies, he’s missing some of our pharmacies. How… I don’t even know how that would happen, but .
44 00:04:19.430 ⇒ 00:04:25.350 Demilade Agboola: Yeah, it’s all this, like, API. So you remember, like, the pharmacy stuff isn’t really sense for API?
45 00:04:25.350 ⇒ 00:04:25.840 Robert Tseng: Yeah.
46 00:04:25.840 ⇒ 00:04:34.999 Demilade Agboola: Last I checked, because I’ve not really been active on anything like that, but last I remember… what I remember, pharmacy wasn’t sent via API, it was how we got it through the product sheet.
47 00:04:35.160 ⇒ 00:04:39.779 Demilade Agboola: So we would map the product, like, based off the variant ID.
48 00:04:39.960 ⇒ 00:04:44.219 Demilade Agboola: We will then map the, pharmacy to the data.
49 00:04:44.900 ⇒ 00:04:50.440 Demilade Agboola: But obviously, if he’s downloading directly from… you know, Basque’s UI.
50 00:04:50.590 ⇒ 00:04:52.790 Demilade Agboola: It would come with the pharmacy.
51 00:04:53.050 ⇒ 00:04:56.520 Robert Tseng: Yeah, I mean, and if he does it… I mean, you’ve been asking…
52 00:04:56.740 ⇒ 00:05:02.989 Robert Tseng: you asked, or you used to ask Bask for, like, a updated product list.
53 00:05:04.930 ⇒ 00:05:15.010 Robert Tseng: that would update these mappings, but I don’t think they’ve been regularly sending it, so whenever he pulls this report, like, he probably has the more up-to-date mapping.
54 00:05:15.940 ⇒ 00:05:16.680 Demilade Agboola: Yeah.
55 00:05:16.680 ⇒ 00:05:17.080 Robert Tseng: Okay.
56 00:05:17.080 ⇒ 00:05:22.780 Demilade Agboola: So right now, we have about 20,000 orders without, like, a pharmacy.
57 00:05:23.360 ⇒ 00:05:25.120 Demilade Agboola: Associated with them.
58 00:05:25.510 ⇒ 00:05:30.390 Demilade Agboola: Which is way better than what it used to be. I remember at the time it was up to, like, 60% to 80%.
59 00:05:30.820 ⇒ 00:05:39.489 Robert Tseng: Yeah, if they’re… So, but if he… if he’s able to export something from BAS to update the pharmacies.
60 00:05:40.160 ⇒ 00:05:45.289 Robert Tseng: That would… that could resolve the… this missing pharmacy problem.
61 00:05:46.800 ⇒ 00:05:49.880 Demilade Agboola: Yeah, so if we push ZagBask.
62 00:05:50.260 ⇒ 00:05:55.869 Demilade Agboola: To, you know, update pharmacies like he did before, yeah, that would solve the missing pharmacy problem.
63 00:05:56.230 ⇒ 00:05:57.870 Robert Tseng: Okay,
64 00:05:58.600 ⇒ 00:06:15.570 Robert Tseng: Yeah, I mean, with the new OS, there are basically 8 pharmacy integrations that are being set up. We will get it via API, so this will not be a problem, hopefully, like, by the end of the month, but… yeah, that… the new system will go live, like, February 19th. But, okay. Alright, that’s… that’s fine.
65 00:06:16.550 ⇒ 00:06:17.070 Demilade Agboola: so…
66 00:06:19.440 ⇒ 00:06:24.949 Robert Tseng: Yeah, I guess… If you…
67 00:06:27.430 ⇒ 00:06:35.580 Robert Tseng: Okay, I’ll… I’ll men… I can send the message, I’ll tag you, you can share… I mean, I’ll share the spreadsheet with him.
68 00:06:35.990 ⇒ 00:06:44.320 Robert Tseng: I’ll let him know what the discrepancies are, but then if he’s ready to switch over to this, then I think… then… then you can… then there might be a follow-up for you there.
69 00:06:45.480 ⇒ 00:06:46.860 Demilade Agboola: Okay, alright, sounds good.
70 00:06:46.860 ⇒ 00:06:48.570 Robert Tseng: Okay, great. Thanks.