Meeting Title: Eden Daily Standup Date: 2026-01-28 Meeting participants: Awaish Kumar, Greg Stoutenburg, Robert Tseng, Casie Aviles, Zoran Selinger, Amber Lin, Demilade Agboola
WEBVTT
1 00:00:11.340 ⇒ 00:00:12.190 Greg Stoutenburg: Anyways…
2 00:00:50.040 ⇒ 00:00:51.720 Greg Stoutenburg: Hey, Robert, it’s been a while.
3 00:00:56.710 ⇒ 00:00:57.300 Awaish Kumar: Hello.
4 00:00:58.380 ⇒ 00:00:59.150 Robert Tseng: I wish.
5 00:01:01.270 ⇒ 00:01:02.420 Awaish Kumar: Hi, hiking.
6 00:01:02.870 ⇒ 00:01:04.080 Robert Tseng: Good, how are you?
7 00:01:04.310 ⇒ 00:01:05.230 Awaish Kumar: I’m good.
8 00:01:16.350 ⇒ 00:01:32.730 Robert Tseng: Okay, well, same thing I said in the last call, but we shortened these to 15 minutes, so it’s just gonna jump into it. I’m not gonna wait around for 5 minutes before these calls now. So, yeah, other people will join as they are, but yeah, I guess, Awash, do you want to go first, since I saw you here first?
9 00:01:34.920 ⇒ 00:01:40.169 Awaish Kumar: Yeah, so, like, for Eden OS,
10 00:01:40.320 ⇒ 00:01:44.590 Awaish Kumar: I, like, I created that slide.
11 00:01:44.730 ⇒ 00:01:48.780 Awaish Kumar: But that’s what we can do right now, like, based on the…
12 00:01:49.380 ⇒ 00:01:52.030 Awaish Kumar: what I… what I have right now, like, I have…
13 00:01:52.430 ⇒ 00:01:57.500 Awaish Kumar: the… from the river side, I only have the schema.
14 00:01:58.570 ⇒ 00:02:01.199 Awaish Kumar: These are tables in the database.
15 00:02:01.320 ⇒ 00:02:19.719 Awaish Kumar: These just… these are just empty tables, right? There’s no data to validate, to see anything, and there’s no documentation around, like, each column, right? Like, if there’s a name, which I don’t know what it is for, I don’t know, right? Because I don’t see any documentation anywhere from the fields.
16 00:02:19.820 ⇒ 00:02:24.870 Awaish Kumar: And also, there are no system flows, because this is completely different from PaaSk.
17 00:02:25.260 ⇒ 00:02:34.500 Awaish Kumar: So I don’t know, like, how the flow for a customer will happen between these tables, like, when it will become a user, then it will become
18 00:02:35.110 ⇒ 00:02:42.199 Awaish Kumar: customer, and then it basically becomes a patient, and, like, this is just one flow which serve
19 00:02:42.310 ⇒ 00:02:46.519 Awaish Kumar: mentioned in the comments, but, like, there could be a lot of different
20 00:02:46.920 ⇒ 00:02:51.860 Awaish Kumar: flows, because there are 60 tables, right? I don’t know how data will flow from the…
21 00:02:51.970 ⇒ 00:02:57.859 Awaish Kumar: So, I need the accommodation around that to understand, like, how the system is working on the backend.
22 00:03:00.030 ⇒ 00:03:08.450 Robert Tseng: Yeah, I mean, it sounds like, basically, Serv hasn’t told you anything this week, so, like, we are… I mean, I’m getting kind of nervous here, because…
23 00:03:08.720 ⇒ 00:03:12.800 Robert Tseng: Yeah, I mean, he’s just not giving us very much margin.
24 00:03:12.800 ⇒ 00:03:19.210 Awaish Kumar: He… he gave me, like, Few things, like, for example, a few fields were missing.
25 00:03:19.380 ⇒ 00:03:24.390 Awaish Kumar: where I got the answer, like, okay, these fields are going to come from here.
26 00:03:25.020 ⇒ 00:03:37.080 Awaish Kumar: And then I… there’s all… a lot of fields are coming from, like, UTM pickups, if we are trying to figure out, like, if we want to
27 00:03:37.440 ⇒ 00:03:40.250 Awaish Kumar: But the orders, revenue with spend.
28 00:03:40.310 ⇒ 00:03:58.899 Awaish Kumar: So, like, we have a lot of reporting around that, and that is happening through UTM parameters, which we get from BAS. So right now, there’s no way, in the, you know, like, the Remo OS to have that without elementary. So we can only have that once elementary image starts set up.
29 00:03:59.890 ⇒ 00:04:09.259 Robert Tseng: Okay, well, let’s, let’s, let’s discuss that when we have a call with them later today. So, I think we can, yeah, hopefully we can figure that out. But yeah, generally, this was…
30 00:04:09.480 ⇒ 00:04:10.660 Robert Tseng: fine, I think.
31 00:04:10.940 ⇒ 00:04:22.129 Robert Tseng: I mean, I don’t feel like I’m confident in giving them an update on… an ELT, an update on timeline, and I think I’m also not… yeah, anyway, so we’ll answer that when we… when we discuss with them in, like…
32 00:04:22.130 ⇒ 00:04:27.629 Awaish Kumar: And, like, why I’m focusing on system flows, right? There is one thing
33 00:04:28.300 ⇒ 00:04:45.839 Awaish Kumar: to that, we, at minimum, we want this system to have everything like… like we have from Basque, right? This is the minimum requirement. Then second, as you mentioned, like, if we want improvements, if we want to add any new thing, if we want to understand the
34 00:04:46.050 ⇒ 00:04:47.190 Awaish Kumar: new flow.
35 00:04:47.460 ⇒ 00:04:50.780 Awaish Kumar: We need system flow documentation, otherwise it will be just, like.
36 00:04:51.000 ⇒ 00:04:55.600 Awaish Kumar: Each day, we are going to learn something, and then we will train over it.
37 00:04:55.940 ⇒ 00:04:56.510 Awaish Kumar: If we.
38 00:04:56.510 ⇒ 00:04:56.850 Robert Tseng: Yeah.
39 00:04:56.850 ⇒ 00:04:59.490 Awaish Kumar: computation, we can learn it all, like, at once.
40 00:05:00.470 ⇒ 00:05:14.380 Robert Tseng: Yeah, well, I mean, there’s, like, a moving target. Remo didn’t give Surf documentation, so he basically rebuilt the whole system, and then now Surf doesn’t give us documentation, so we don’t really know how this works. So, I mean, we’re just… we’re back in the same… we’re back in the same problem that we were at, even when working with Remo.
41 00:05:18.680 ⇒ 00:05:25.029 Robert Tseng: Okay, so, I mean, I would want you to just really push, push them, push Diego and surf on this when we talk to them in 30 minutes.
42 00:05:25.030 ⇒ 00:05:25.740 Awaish Kumar: Okay.
43 00:05:26.010 ⇒ 00:05:30.579 Robert Tseng: Okay, great. Yeah, I’m not gonna touch the tickets until we have that conversation.
44 00:05:30.790 ⇒ 00:05:47.949 Robert Tseng: Yeah, Greg already kind of went over his stuff, so I think we’re good there. Yeah, I mean, I’ll kind of update a few things. This is more or less done for slide-wise, and I also translated it into a slide, so basically, I’m going to be pitching the Tableau to Omni thing today.
45 00:05:48.250 ⇒ 00:05:58.949 Robert Tseng: total cost of ownership is basically 3 times more. I still feel like it’s expensive, and I mean, I don’t know, we’ll see if we can justify it, but I kind of basically know how I’m gonna position the pitch.
46 00:05:59.070 ⇒ 00:06:07.979 Robert Tseng: Yeah, Brad has a Tableau forecast, like, financial forecast thing, and then he also threw me in a call with,
47 00:06:08.130 ⇒ 00:06:10.139 Robert Tseng: Forgot exactly what that was for.
48 00:06:10.620 ⇒ 00:06:18.340 Robert Tseng: What is this for? Telehealth, ops, data sync… Crud.
49 00:06:19.100 ⇒ 00:06:20.510 Robert Tseng: It’s conflicts.
50 00:06:20.640 ⇒ 00:06:31.169 Robert Tseng: Whatever. Whatever this is, I think some sort of telehealth, telehealth ops sync thing… L hell.
51 00:06:31.380 ⇒ 00:06:32.440 Robert Tseng: Oops.
52 00:06:34.280 ⇒ 00:06:39.690 Robert Tseng: Yeah, I… once again, another thing that Henry didn’t hand off, so I don’t really even know what the heck this is.
53 00:06:40.120 ⇒ 00:06:41.870 Robert Tseng: I’ll have to just figure it out.
54 00:06:41.870 ⇒ 00:06:45.550 Demilade Agboola: I’ve been to… I’ve been to one of those meetings.
55 00:06:45.960 ⇒ 00:06:46.540 Demilade Agboola: Yeah.
56 00:06:46.780 ⇒ 00:06:53.389 Demilade Agboola: It’s basically Brad letting… Conveying what he would want to see to be able to function,
57 00:06:54.110 ⇒ 00:06:55.190 Demilade Agboola: In his role.
58 00:06:56.480 ⇒ 00:07:01.159 Robert Tseng: These are recurring meetings, why do… why do we have to have so many meetings with them?
59 00:07:01.340 ⇒ 00:07:08.850 Demilade Agboola: I guess just to get an update on what he, like, what’s been happening, as well as just also if he has new problems.
60 00:07:10.500 ⇒ 00:07:22.090 Demilade Agboola: Because that’s where he… I know I’ve been one, and that’s where he mentioned the stuff about the forecasting, and how he’s been doing it in Excel, and he wanting it to be in Tableau and automated, things like that.
61 00:07:22.540 ⇒ 00:07:26.339 Robert Tseng: Okay, yeah, well, I’m probably gonna take a very different approach than Henry.
62 00:07:28.350 ⇒ 00:07:40.350 Robert Tseng: I feel like a lot of what Brad is asking for is just, like, random noise that he should just not… he should just figure out himself, or, like, it’s not high priority, so… I’ll probably end up saying no to a lot more of the stuff that he’s asking for, and…
63 00:07:41.330 ⇒ 00:07:46.459 Robert Tseng: I guess I’ll show up to the meeting, but, like, I’ll… I think… I just…
64 00:07:46.740 ⇒ 00:08:04.539 Robert Tseng: It’s just… it’s just strange to me that we have a recurring with him over something that doesn’t really change that very much. Like, I think, it’s kind of a set-and-done kind of situation. Forecasting, maybe, like, a single project, but anyway, like, I just… I’m just a little bit… I just don’t really know what I don’t know, so we’ll just have to see.
65 00:08:04.660 ⇒ 00:08:15.800 Robert Tseng: If there are any recorded meetings and other notes that you can pass to me, like, I can… you can… I can review that, and that could be helpful, but otherwise, I’m gonna basically treat it as a blank slate, and then…
66 00:08:15.920 ⇒ 00:08:16.740 Robert Tseng: Kind of.
67 00:08:16.850 ⇒ 00:08:18.280 Robert Tseng: Figure it out from there.
68 00:08:18.840 ⇒ 00:08:25.060 Demilade Agboola: Okay, sounds good, but I know it’s Brad’s meeting, so unless Henry Granola did and shared it, I don’t…
69 00:08:25.250 ⇒ 00:08:25.860 Demilade Agboola: have anything.
70 00:08:25.860 ⇒ 00:08:29.040 Robert Tseng: Okay, well, he did not, so I don’t really have anything.
71 00:08:31.070 ⇒ 00:08:35.289 Robert Tseng: Okay. Yeah, Zoran, do you want to go over your…
72 00:08:35.870 ⇒ 00:08:50.449 Zoran Selinger: Yeah, sure. So, our organic performance report, I’m gonna complete it tomorrow. So, I asked Mitesh about that. He still… they still want it, even though this request for, was from Tigran.
73 00:08:50.990 ⇒ 00:08:53.800 Zoran Selinger: who’s not there anymore, so…
74 00:08:53.800 ⇒ 00:08:54.440 Robert Tseng: Yeah.
75 00:08:54.440 ⇒ 00:09:01.600 Zoran Selinger: Like, I’m gonna, I just asked, from, Aish to check…
76 00:09:01.830 ⇒ 00:09:12.680 Zoran Selinger: the model, again, because something doesn’t look right to me. Like, the numbers between attribution models, the difference in numbers are very small.
77 00:09:13.480 ⇒ 00:09:29.939 Zoran Selinger: he says it’s fine, so I’m just gonna go with that, I’m gonna publish the report, and that’s it. I’m not sure if anyone’s even gonna look at it now, since Tigran is not there anymore. So I’m just gonna complete this task tomorrow, I’m gonna check it once again, and I’m gonna publish it.
78 00:09:30.080 ⇒ 00:09:41.880 Zoran Selinger: So the retention and active patients, so we got… so, one of the biggest parts of the conversation yesterday for those was this never-active
79 00:09:43.110 ⇒ 00:09:57.639 Zoran Selinger: segment that we defined. So, they were usually looking at people who just gave the email address, and then they would reach out to them, but we… doing this based on the treatment, we found a new
80 00:09:57.800 ⇒ 00:10:16.630 Zoran Selinger: we found a new segment of people who actually had, started… so they created a treatment, but none of their treatments ever became active. So they were never active, but they… they went much further than just giving an email, for example. So.
81 00:10:16.630 ⇒ 00:10:17.320 Robert Tseng: Yeah.
82 00:10:17.320 ⇒ 00:10:19.260 Zoran Selinger: Or a 5% win back?
83 00:10:19.510 ⇒ 00:10:25.740 Zoran Selinger: I think what we’re going to do this Q1 is we are going to attack that segment.
84 00:10:26.230 ⇒ 00:10:27.150 Robert Tseng: Perfect, yeah.
85 00:10:27.150 ⇒ 00:10:31.290 Zoran Selinger: This is a very qualified audience, because they already have an…
86 00:10:31.450 ⇒ 00:10:38.949 Zoran Selinger: created a treatment in our system, and John was, like, that was news to him, so we,
87 00:10:39.110 ⇒ 00:10:54.849 Zoran Selinger: the next step here is, we are… we want to add a field in Customer I.O, where every single customer will get one of four, one of four statuses. It’s either active, inactive, slash churned.
88 00:10:55.030 ⇒ 00:11:04.860 Zoran Selinger: Recently active, which is someone… recently inactive, which is someone who, who doesn’t have an active treatment for the last less than 60 days, right?
89 00:11:05.240 ⇒ 00:11:23.389 Zoran Selinger: And then never active is that segment. They have, what, 34,000 people in that segment. These are really… that’s really qualified audience that we can, pretty, that we can, you know, try to get back. And we should be able to do it from that, because this is qualified audience.
90 00:11:23.890 ⇒ 00:11:27.440 Robert Tseng: Okay, great. I just want to use that as a perfect example.
91 00:11:27.500 ⇒ 00:11:41.069 Robert Tseng: Yeah, you discovered a segment that they don’t know about. If we… if they just kind of redirect their efforts to go after that segment, they’re gonna get good results. Like, something is better than nothing. I know 5% is a very easy target for us to hit.
92 00:11:41.090 ⇒ 00:12:02.610 Robert Tseng: So, definitely want you to execute, or, like, kind of advise on that, and then just kind of… that eventually, once we get some results, I mean, Greg is kind of doing something similar with some segments that he’s recommending. Those… both of the things that you guys are recommending, those both become, like, wind slides that go onto the ELT deck, you know? Like, it sounds so simple or dumb, but, like.
93 00:12:02.620 ⇒ 00:12:10.280 Robert Tseng: that’s… that’s, like, that’s… that’s the firepower that I need to basically go back to them and be like, we set this goal, we hit it, like.
94 00:12:10.280 ⇒ 00:12:28.569 Robert Tseng: And you should pay us more. Like, I really think it is that simple. Like, we did all the hard work of, like, setting up all these systems. Like, I think we should be definitely getting more of this type of, like, these type of performance wins, and that makes it very easy for me to go and continue to expand here. So,
95 00:12:28.570 ⇒ 00:12:40.379 Robert Tseng: Yeah, I mean, I don’t know if you guys come from the CRO world, I mean, I guess Greg is doing something in the CRO world, but there’s a reason why there are so many CRO agencies out there, because it’s the easiest marketing agency to run, like.
96 00:12:40.690 ⇒ 00:13:04.749 Robert Tseng: all you do is, like, make random adjustments to landing pages off of buttons and text. You… you get… you increase the number of net new customers that are coming in, and they usually… they usually structure those engagements with some sort of, like, performance, like, incentive, or it’s like, if we bring you X revenue, we take 2-3%. Like, I want us to be able to… to, to do that as well, because,
97 00:13:04.990 ⇒ 00:13:13.659 Robert Tseng: you know, 2-3% of a $100 million company would be great. I mean, obviously, we’re not gonna get that much out of, you know, it’s not like we’re growing their business.
98 00:13:13.660 ⇒ 00:13:27.600 Robert Tseng: But their goal is to grow their business by 2X this year, and if we are tangibly moving them in that direction, I think there’s an easy case for us to continue to expand. So, I mean, I just, you know, that’s… this is, like, the type of…
99 00:13:27.740 ⇒ 00:13:35.630 Robert Tseng: the type of work that I’m excited for our team to really be pushing, pushing, with, with their, with their team.
100 00:13:35.760 ⇒ 00:13:41.169 Robert Tseng: So overall, great find, and, like, I’m excited to see, kind of, what comes out of this.
101 00:13:42.240 ⇒ 00:13:44.120 Zoran Selinger: Okay. Cool. Yeah. Thanks.
102 00:13:44.430 ⇒ 00:14:02.069 Robert Tseng: Okay, anyway, but anyway, it’s not really in the ticket, so I definitely encourage you to kind of keep that up. I don’t really know… okay, I don’t want to overemphasize documentation. We can kind of do a… maybe I need to schedule just, like, a monthly sync with this group to make sure that this is up to date, but, like.
103 00:14:02.070 ⇒ 00:14:14.289 Robert Tseng: I think there’s a couple things here. You mentioned a couple metrics that are not here. It’s not even just metrics, but these are, maybe I could think of a better way to how we could have this conversation. But, like, my point is,
104 00:14:14.770 ⇒ 00:14:27.179 Robert Tseng: when we’re talking about new segments, new metrics, they should all kind of, like, end up back here, because this is going to help inform, like… I mean, this gets… now Casey has set up a pipeline where this is in
105 00:14:27.180 ⇒ 00:14:43.290 Robert Tseng: like, even documentation, so, like, we’re trying to make this kind of a source of truth, right, for anybody to kind of look into and be able to, get the context they need to navigate, like, the BigQuery tables. So, yeah, I think this is kind of from
106 00:14:43.290 ⇒ 00:14:58.910 Robert Tseng: from an engineering perspective, like, part of the scaffolding that needs to keep up with, like, the analysis work that you guys are doing. So, maybe it’s… I’ll come back… I’ll come back to this group with, like, what kind of cadence we should revisit this on.
107 00:15:01.020 ⇒ 00:15:01.680 Robert Tseng: Yeah.
108 00:15:01.680 ⇒ 00:15:14.259 Greg Stoutenburg: Yeah, Robert, that’d be helpful, and, like, a walkthrough of what this is pointing to would be very helpful to me. Like, I see what is being documented here, but I don’t know what it looks like from the other side, or what we’re using it for, so that would be great.
109 00:15:16.130 ⇒ 00:15:22.029 Robert Tseng: Okay, yeah, this is just, like, a governance exercise, so I’ll take it, I’ll take it off. I wanted to do this for a while.
110 00:15:22.640 ⇒ 00:15:24.000 Robert Tseng: Yeah, okay.
111 00:15:24.840 ⇒ 00:15:27.890 Robert Tseng: Probably need a week to do this.
112 00:15:29.530 ⇒ 00:15:31.509 Robert Tseng: Okay, cool.
113 00:15:32.380 ⇒ 00:15:40.660 Robert Tseng: If nothing else, then I think I have a quick deck walkthrough with just Greg and,
114 00:15:41.870 ⇒ 00:15:51.139 Robert Tseng: Zoran, so you guys can just stay on this call, and we’ll just kind of… we’ll spend a few more minutes going through it, but otherwise, the rest are free to go, unless you have any other questions.
115 00:15:51.960 ⇒ 00:15:55.319 Amber Lin: Robert, we’ll talk on our one-on-one, so…
116 00:15:55.320 ⇒ 00:15:56.889 Robert Tseng: I’ll book some time with you later.
117 00:15:56.890 ⇒ 00:15:57.520 Amber Lin: Cool.
118 00:15:58.120 ⇒ 00:16:01.940 Demilade Agboola: Sorry, just to quickly add to the noteworthy wins, I…
119 00:16:01.940 ⇒ 00:16:02.710 Robert Tseng: Yes.
120 00:16:02.710 ⇒ 00:16:07.680 Demilade Agboola: I was able to send stuff to, the finance team.
121 00:16:07.780 ⇒ 00:16:10.319 Demilade Agboola: So one was able to send the…
122 00:16:10.320 ⇒ 00:16:11.470 Robert Tseng: Where’s that?
123 00:16:11.810 ⇒ 00:16:12.400 Robert Tseng: Okay.
124 00:16:12.430 ⇒ 00:16:13.750 Demilade Agboola: finance analytics.
125 00:16:14.220 ⇒ 00:16:17.170 Demilade Agboola: So I was able to send data for…
126 00:16:17.380 ⇒ 00:16:23.619 Demilade Agboola: All their transactions by state, so gross sales, refunds, discounts, net sales.
127 00:16:23.800 ⇒ 00:16:26.449 Demilade Agboola: That has been done.
128 00:16:26.890 ⇒ 00:16:34.699 Demilade Agboola: So by state, number of orders, gross sales, all of that, as well as, the…
129 00:16:35.820 ⇒ 00:16:46.159 Demilade Agboola: history of everyone who has ever bought, semaglutide gummies, oral semi or semaglutide gummies. So, if they bought… whatever, they’ve bought, all their transactions in one sheet as well.
130 00:16:46.850 ⇒ 00:16:47.500 Robert Tseng: Yeah.
131 00:16:48.310 ⇒ 00:16:52.069 Demilade Agboola: So, Jonah requested for that, and that has been done.
132 00:16:53.600 ⇒ 00:16:54.320 Robert Tseng: Okay.
133 00:16:54.490 ⇒ 00:17:11.319 Robert Tseng: So, yeah, this is the type of question… I’m curious, like, if we moved over to Omni, would they be able to figure that out themselves? You know, like, obviously, Dave Malata, you’re, like, kind of not really that active on this client anymore, so, like, I just want to see, like… I’m trying to, like, understand…
134 00:17:11.500 ⇒ 00:17:21.229 Robert Tseng: how many… like, yeah, just, like, what… what would they actually be able to, quote-unquote, self-serve if they didn’t have… if they were able to use Omni? And I… yeah.
135 00:17:22.310 ⇒ 00:17:29.829 Demilade Agboola: Yeah, so if we had Omni and, like, ensure the documentation is clear, yes, they should be able to self-serve this sort of request.
136 00:17:30.780 ⇒ 00:17:32.670 Robert Tseng: Okay.
137 00:17:32.880 ⇒ 00:17:45.769 Robert Tseng: If you could just, like, close the loop by just… if it’d be helpful to do, like, a retro on how you pulled these things, I want to make sure I can replicate it just by using the document… data documentation.
138 00:17:45.780 ⇒ 00:17:56.160 Robert Tseng: here, and then I’ll probably just, like, run it in cursor to see if I would have gotten the same answer. Like, I just… I want to start, like, you know, I just want to see, like, what exactly we need in order to be able to get to that point.
139 00:17:56.920 ⇒ 00:17:59.800 Demilade Agboola: Alright, sounds good. I’ll do a loom and share it on the Client Eden channel.
140 00:18:00.130 ⇒ 00:18:01.310 Robert Tseng: Okay, great.
141 00:18:01.570 ⇒ 00:18:02.690 Demilade Agboola: Thanks. I’m good.
142 00:18:02.890 ⇒ 00:18:03.530 Demilade Agboola: You’re welcome.
143 00:18:03.530 ⇒ 00:18:04.150 Robert Tseng: Yeah.
144 00:18:05.310 ⇒ 00:18:06.190 Robert Tseng: Okay.
145 00:18:07.220 ⇒ 00:18:11.389 Robert Tseng: I can’t see who else is still on this call, so I’m just gonna assume that it’s just Greg Azoran left.
146 00:18:11.780 ⇒ 00:18:27.690 Robert Tseng: Yeah, so, thanks for adding these. Yeah, Zoran, I know that you have that other deck for Mitesh. I think sometimes it’s just easier if you could just pull in, like, at least in the structure for the routine stuff. Like, I know you pulled in and basically duplicated a few things, which is good enough for me.
147 00:18:27.690 ⇒ 00:18:31.449 Zoran Selinger: No problem, we just had a misunderstanding. I have no problem doing that.
148 00:18:31.730 ⇒ 00:18:32.050 Robert Tseng: Okay.
149 00:18:32.050 ⇒ 00:18:33.449 Zoran Selinger: forward, absolutely, no problem.
150 00:18:33.450 ⇒ 00:18:50.029 Robert Tseng: Great. And then, yeah, I think, Greg, thanks for just kind of plugging in your piece. So, yeah, I mean, this was… I knew this was going to take, like, 5 minutes, so, like, whatever. But yeah, overall, I think, like, I moved a couple things to appendix, so, yeah, thanks for kind of fixing this. I mean, generally speaking.
151 00:18:50.180 ⇒ 00:18:53.120 Robert Tseng: I mean, just basic slide things,
152 00:18:54.280 ⇒ 00:19:02.490 Robert Tseng: I mean, my preference for slides is that, like, there is, like, a clear takeaway from the top, like, I don’t usually just do these, like.
153 00:19:02.710 ⇒ 00:19:15.000 Robert Tseng: I know that our standards are inconsistent across Brake Forge, but at least, like, for this client, for slides that I manage, like, I typically prefer that there’s, like, a cohere… like, a clear takeaway at the first header.
154 00:19:15.000 ⇒ 00:19:16.290 Greg Stoutenburg: Title is the takeaway? Okay.
155 00:19:16.290 ⇒ 00:19:24.189 Robert Tseng: Yeah, the title is a takeaway, because I literally just rip this, and it goes into the Slack message. So, I feel like every… my… my heuristic is that every…
156 00:19:24.190 ⇒ 00:19:47.239 Robert Tseng: slides, header should be able to stand alone, kind of give you, like, what you’re trying to say from that slide. And if we’re not trying to say anything, that’s fine, I’ll just throw in the appendix, which is kind of what was here. If you were just like, hey, this is interesting, I don’t exactly know what the takeaway is here, yeah, just, you know, you can put it in. So I moved it to the appendix, but that’s generally kind of what I thought. If it was a little bit more, like, built out, where you had the takeaway up front.
157 00:19:47.240 ⇒ 00:19:57.379 Robert Tseng: you had some call-outs to basically try to… and you were trying to make a point of view, I probably would have moved it into the main slide. But, yeah, I think I just was… yeah, you know, that’s just general… general feedback.
158 00:19:57.590 ⇒ 00:20:12.109 Greg Stoutenburg: Yeah, got it. Appreciate the feedback. I will… I’ll edit the slide and just leave it as it is, basically as an exercise to myself. The takeaway is just, let’s target these top 5 best… already best performing intakes, because.
159 00:20:12.110 ⇒ 00:20:12.500 Robert Tseng: Yes.
160 00:20:12.500 ⇒ 00:20:20.309 Greg Stoutenburg: A slight and easy-to-achieve lift with a little bit of effort will be the lowest hanging fruit to increase orders.
161 00:20:20.790 ⇒ 00:20:34.670 Robert Tseng: Yeah, so if I were you, and I were to have recreated this slide, I’m not saying you need to do it this time, I would have just taken, like, screenshots or something of, like, what those intakes were, because I’m sure, like, nobody knows what the heck this is by looking at the code at the C-suite level, so…
162 00:20:34.670 ⇒ 00:20:37.759 Greg Stoutenburg: Okay, that’s helpful, yeah. Like, well, and this is… and actually.
163 00:20:38.230 ⇒ 00:20:45.359 Greg Stoutenburg: again, the C-suite doesn’t know, but, one of the issues has been, what are those intakes? And it’s not known, so…
164 00:20:45.360 ⇒ 00:20:51.329 Robert Tseng: Josh is, like, looking through it right now. So, like, they do review our slides, and they usually look it over before I meet with them, yeah.
165 00:20:51.330 ⇒ 00:20:52.250 Greg Stoutenburg: Yeah, okay.
166 00:20:52.820 ⇒ 00:20:54.200 Greg Stoutenburg: Got it. Thanks.
167 00:20:54.550 ⇒ 00:20:55.100 Robert Tseng: Yeah.
168 00:20:55.270 ⇒ 00:21:15.209 Robert Tseng: Cool. And then for the other stuff, yeah, I think these are… these are great takeaways, like, I know how to talk about them, so this was… this was fine. I’m not… yeah, I don’t… I’m not a big stickler on, like, it needing to be stylized, like, if I have time, like, I’ll make it look nicer, but otherwise, like, so I thought this was fine. So, like, I… I don’t have… I think you guys… you guys get it, like, it’s… this is not meant to, like, be a huge…
169 00:21:15.250 ⇒ 00:21:21.280 Robert Tseng: like, burden on you guys. At least I hope not. It’s… hopefully it’s a way to synthesize, like.
170 00:21:21.280 ⇒ 00:21:35.629 Robert Tseng: what you’re actually trying to say as well. Like, it’s kind of like what you tell me on stand-ups, but you’re trying to basically present it to the executive audience. So, probably in the future, there will be, like, some… especially when we’re…
171 00:21:35.630 ⇒ 00:21:55.609 Robert Tseng: when you’re just descriptions, like, I think this is great. If we’re trying to describe process with timeline, then obviously needs some more visuals. So there’s, like, certain dimensions that, like, I think I can help kind of comment on when we’re doing slides, but, if we’re just, like, question, answer, question, answer, like, I think this… this format is… is fine. Like, I’m not, like, that big of a stickler on that.
172 00:21:58.710 ⇒ 00:21:59.159 Greg Stoutenburg: Sounds good.
173 00:21:59.670 ⇒ 00:22:15.230 Robert Tseng: Okay, cool. Alright, well, that’s it. I didn’t… I don’t really think we need to schedule this all the time, I just, you know, just while… before… yeah, maybe… maybe I’ll do, like, them ad hoc before, the next couple of ones, but otherwise, like, I… I think we’re fine, we just needed to recalibrate.
174 00:22:15.920 ⇒ 00:22:16.420 Greg Stoutenburg: Cool.
175 00:22:16.420 ⇒ 00:22:18.190 Robert Tseng: Okay, cool. Thanks, guys.
176 00:22:18.190 ⇒ 00:22:19.309 Zoran Selinger: Alright, see you guys, thanks.