Meeting Title: Eden Daily Standup Date: 2026-01-26 Meeting participants: Awaish Kumar, Robert Tseng, Casie Aviles, Amber Lin, Demilade Agboola, Zoran Selinger, Ashwini Sharma
WEBVTT
1 00:00:28.150 ⇒ 00:00:28.979 Awaish Kumar: You’re welcome.
2 00:00:32.580 ⇒ 00:00:33.410 Robert Tseng: Hey, Wish.
3 00:00:35.140 ⇒ 00:00:35.890 Awaish Kumar: Hello.
4 00:00:39.780 ⇒ 00:00:40.799 Awaish Kumar: Oh, you’re red.
5 00:00:42.710 ⇒ 00:00:56.460 Robert Tseng: Good! I’m still in LA today, and I’m leaving tonight, going back to New York. There’s a big winter storm, so I hope that it doesn’t impact my flight, but we’ll see.
6 00:00:58.070 ⇒ 00:00:58.850 Awaish Kumar: Okay.
7 00:01:51.740 ⇒ 00:01:55.439 Robert Tseng: Let me see…
8 00:01:58.970 ⇒ 00:02:02.030 Robert Tseng: Man… Slack, like…
9 00:02:02.750 ⇒ 00:02:15.550 Robert Tseng: you see something once, and then if you, like, just mark it as red, it just disappears, and it’s just… I just, like, lose it. So, I guess I’ll have to dig up what I was trying to fish out later.
10 00:02:19.960 ⇒ 00:02:26.430 Robert Tseng: Probably an unpopular opinion, but I actually prefer email. I feel like email’s easier for me to find.
11 00:02:26.640 ⇒ 00:02:31.629 Robert Tseng: And it’s like, you get the same thing with threads and stuff, like…
12 00:02:32.960 ⇒ 00:02:36.320 Robert Tseng: Yeah, not… not a big, not a big Slack fan.
13 00:02:37.340 ⇒ 00:02:38.100 Awaish Kumar: Yeah.
14 00:02:43.030 ⇒ 00:02:55.170 Robert Tseng: Okay, well, yeah, I think let’s… let’s just jump into it. I think Zoran and Greg are both kind of chatting with stakeholders, and you… we knew that this week would be pretty, like, meeting heavy, so…
15 00:02:55.680 ⇒ 00:03:00.960 Robert Tseng: let’s just kind of… I want to just get a look ahead of, like, what’s coming in the next week.
16 00:03:01.090 ⇒ 00:03:05.030 Robert Tseng: Awash, I’d like to chat more about, like, the…
17 00:03:05.700 ⇒ 00:03:15.460 Robert Tseng: you know, we talked about Eden OS last week, so… and I created a few tickets for you, so, you know, I just want to make sure that we’re still on track with what we have here.
18 00:03:16.900 ⇒ 00:03:24.090 Awaish Kumar: Yeah, so, like, the tickets were created, I already kind of, like, as I mentioned.
19 00:03:24.380 ⇒ 00:03:33.120 Awaish Kumar: I’m kind of… I’ve done, like, 1, 3, 4, 5 is done, 1, 3, 4… 6…
20 00:03:33.310 ⇒ 00:03:51.450 Awaish Kumar: is kind of done also, like… but, 1347 is kind of ongoing ticket, because, like, I have analyzed some gaps in the… in the order table. I have shared with the surf. I’m waiting for his feedback, like, his answers.
21 00:03:51.710 ⇒ 00:03:55.539 Robert Tseng: You shared some stuff with us and asked us to access it. Did you look into that?
22 00:03:56.370 ⇒ 00:04:03.839 Awaish Kumar: Yeah, that’s… I think that is something different. He shared a Figma access, which he says are the kind of telemetry… telemetry events.
23 00:04:04.070 ⇒ 00:04:15.569 Awaish Kumar: But I had… like, the questions I had are not just about the telemetry, they are more, like, also, for example, orders table have missing connection to the customer table.
24 00:04:15.750 ⇒ 00:04:19.830 Awaish Kumar: So, how to, like, figure that out using this system?
25 00:04:20.010 ⇒ 00:04:27.440 Awaish Kumar: There are multiple flows in the… like, this flow is completely different than
26 00:04:28.430 ⇒ 00:04:30.460 Awaish Kumar: Then the one in the…
27 00:04:30.910 ⇒ 00:04:43.330 Awaish Kumar: in the Basque, so we need to understand, like, like, when a new order comes, how… where it goes first, and then how it moves through a system, like, from, like, it lands in, maybe.
28 00:04:44.060 ⇒ 00:04:53.120 Awaish Kumar: a treatment, or whatever, that it is approved, where it goes. So, I need to understand that flow, so I’ve asked for that.
29 00:04:53.260 ⇒ 00:04:59.950 Awaish Kumar: And secondly, there are a few fields missing, in the order table, and then
30 00:05:00.060 ⇒ 00:05:13.130 Awaish Kumar: Some of the fields are, like, the UTM parameters. So, yeah, these three things. UTM parameters we can find from telemetry data, but the other fields are still,
31 00:05:13.460 ⇒ 00:05:19.960 Awaish Kumar: unclear to me how to figure that out. So, I will be… I have bombed him on that thread.
32 00:05:20.080 ⇒ 00:05:22.690 Awaish Kumar: So let’s see if I get the answers.
33 00:05:24.110 ⇒ 00:05:30.669 Robert Tseng: Okay. Yeah, I mean, I see this, like, list… it’s basically this list of questions you sent him. I mean, yeah, if there’s anything…
34 00:05:31.110 ⇒ 00:05:35.369 Robert Tseng: He says he’ll answer them today, okay, so I’ll let it sit, but let’s just…
35 00:05:35.370 ⇒ 00:05:36.330 Awaish Kumar: Yeah, so…
36 00:05:36.330 ⇒ 00:05:36.650 Robert Tseng: Okay.
37 00:05:37.280 ⇒ 00:05:46.730 Awaish Kumar: These are a list of questions, like, these are high-level questions to understand the system, but if you… if you open the Excel sheet, which I have shared with the questions.
38 00:05:46.880 ⇒ 00:05:50.039 Awaish Kumar: It has more details around each individual field, right?
39 00:05:52.750 ⇒ 00:06:07.780 Awaish Kumar: So, like, in the Basque, majority of our data is just coming from orders. So if you see, like, the only thing we see is in the orders, like, that tab. But in the new system, I’m getting this from various tables.
40 00:06:08.020 ⇒ 00:06:10.819 Awaish Kumar: I need to join it together to build this one table.
41 00:06:11.240 ⇒ 00:06:11.890 Robert Tseng: Yeah.
42 00:06:13.870 ⇒ 00:06:20.370 Robert Tseng: Okay, well, I mean, this is top priority, so I think, hopefully it gets back to us. Alright.
43 00:06:20.560 ⇒ 00:06:31.989 Robert Tseng: Let’s, see what else is coming. There’s a few things that are blocked. I think these are all getting blocked on Greg’s side after his call today, so that’s fine. I see Greg active with,
44 00:06:33.790 ⇒ 00:06:44.279 Robert Tseng: Jonah and Judd, so that’s… those are good signs. They’re pretty engaged with him, so I’m glad he’s taking over the segments piece.
45 00:06:44.840 ⇒ 00:06:49.529 Robert Tseng: And then… What did I create this for?
46 00:06:49.710 ⇒ 00:07:01.289 Robert Tseng: Oh yeah, ELT wanted to see this in the deck, so I just need this to be ready by, I guess, Wednesday’s deck, so I will have to do this today.
47 00:07:01.790 ⇒ 00:07:05.240 Robert Tseng: Yeah, I’ll do this on the plane.
48 00:07:05.730 ⇒ 00:07:15.670 Robert Tseng: Cool. And then… yeah, I need to bump Udam on whether or not we’re actually gonna move off Tableau to Omni. We have, like, about a month to decide.
49 00:07:16.070 ⇒ 00:07:22.889 Robert Tseng: But yeah, we probably need a slide for this as well, so I think this is gonna be on me.
50 00:07:28.570 ⇒ 00:07:36.699 Robert Tseng: Prosine, omni, or… Okay, that’s…
51 00:07:36.870 ⇒ 00:07:39.839 Robert Tseng: Bear, I can bring this back to me.
52 00:07:41.180 ⇒ 00:07:46.079 Robert Tseng: Then… alright, Zoran, you wanna kinda chat through what’s… what’s coming?
53 00:07:46.550 ⇒ 00:07:54.950 Zoran Selinger: Yeah, sure. So, I’m finishing the organic performance, but I mean, that would have been done on Friday, but…
54 00:07:55.030 ⇒ 00:08:12.449 Zoran Selinger: Avesh seems like we have a problem, I’m gonna confirm that. So the numbers are… so the difference, basically, between, any touch and first versus last is too small. They’re essentially identical numbers, and…
55 00:08:12.520 ⇒ 00:08:16.250 Zoran Selinger: Any touch should significantly differ from
56 00:08:16.820 ⇒ 00:08:23.779 Zoran Selinger: from first touch or last touch attribution models, and that’s what I’ve got when I locally did this in
57 00:08:24.820 ⇒ 00:08:32.760 Zoran Selinger: Just in a Jupyter notebook. So, and you said that you tweaked, the logic a little bit?
58 00:08:32.760 ⇒ 00:08:38.049 Awaish Kumar: No, I didn’t touch the logic, I just tweaked a little bit of, like.
59 00:08:38.830 ⇒ 00:08:39.530 Zoran Selinger: immunization.
60 00:08:39.530 ⇒ 00:08:43.080 Awaish Kumar: Make it a DVD style, or formatting, and a naming convention.
61 00:08:44.929 ⇒ 00:08:52.029 Zoran Selinger: I’m gonna look into that a little bit more, because it looks like the… just the… the difference in…
62 00:08:52.339 ⇒ 00:08:56.539 Zoran Selinger: In numbers, it’s just not, not, not high, not big enough.
63 00:08:56.639 ⇒ 00:09:00.859 Zoran Selinger: So I’m hoping, like, this is done today or tomorrow.
64 00:09:01.269 ⇒ 00:09:04.469 Zoran Selinger: I have, like, I have the…
65 00:09:05.039 ⇒ 00:09:09.949 Zoran Selinger: I have the, like, the dashboards and charts already in that.
66 00:09:10.159 ⇒ 00:09:12.239 Zoran Selinger: I just need to check the data again.
67 00:09:12.489 ⇒ 00:09:16.439 Zoran Selinger: So that’s the organic.
68 00:09:16.649 ⇒ 00:09:24.679 Zoran Selinger: stuff. We finally had a good meeting on the KPI dash after Mitesh canceled a couple of times.
69 00:09:24.919 ⇒ 00:09:26.719 Zoran Selinger: So,
70 00:09:26.720 ⇒ 00:09:29.100 Robert Tseng: Oh, that was on, what, Friday? Right?
71 00:09:29.100 ⇒ 00:09:33.919 Zoran Selinger: We… yeah, he had canceled multiple times, we just had it today.
72 00:09:33.920 ⇒ 00:09:34.330 Robert Tseng: Oh, okay.
73 00:09:34.330 ⇒ 00:09:38.779 Zoran Selinger: And it was a good meeting. Finally, we know much better.
74 00:09:39.370 ⇒ 00:09:44.460 Zoran Selinger: So I just, kind of… there’s gonna be 5 different pieces to the KPI dash.
75 00:09:45.010 ⇒ 00:09:46.430 Robert Tseng: Yeah, what’d he say?
76 00:09:46.430 ⇒ 00:09:56.750 Zoran Selinger: We prioritized, we prioritized, things, and I just, kind of split…
77 00:09:57.130 ⇒ 00:10:02.719 Zoran Selinger: kind of planned the tasks for the KPI dashes, and just sent them
78 00:10:02.980 ⇒ 00:10:06.750 Zoran Selinger: for approval by Mitesh and Ryan. Okay.
79 00:10:06.750 ⇒ 00:10:09.450 Robert Tseng: And then after that, I don’t see it here yet, but you’ll put it in here.
80 00:10:09.450 ⇒ 00:10:28.229 Zoran Selinger: No, no, no, that’s just, just, that just happened. I haven’t had a chance to… So those two, two, tasks that are… that are for KPI dashes, those are going to change. We’re going to split that even more. Okay. Based on what we talked about today.
81 00:10:29.980 ⇒ 00:10:32.420 Robert Tseng: Yeah, so, the…
82 00:10:32.420 ⇒ 00:10:45.259 Zoran Selinger: the retention and active and versus never active versus churn and… and retention, we’re gonna have that conversation tomorrow. I have all the slides, and Greg is going to also,
83 00:10:45.570 ⇒ 00:10:55.379 Zoran Selinger: Greg is going to, contribute to the… to the slides as well, and we are talking about that tomorrow. So, Jad and Mitesh…
84 00:10:55.850 ⇒ 00:11:11.909 Zoran Selinger: are going to be in the same meeting. Mitesh said last week that he really wants to have Judd in that conversation, especially when we’re talking about the definitions of churn and reactivations and all that. So, so that’s happening tomorrow. I’m going to present,
85 00:11:12.160 ⇒ 00:11:16.459 Zoran Selinger: That, those slides, and we’re gonna discuss, basically.
86 00:11:17.210 ⇒ 00:11:17.850 Robert Tseng: Okay.
87 00:11:17.850 ⇒ 00:11:18.400 Zoran Selinger: Yeah.
88 00:11:21.420 ⇒ 00:11:39.129 Zoran Selinger: That’s basically, that’s basically it for… those are the most important things for, for this week. There’s gonna be, obviously, a bunch of other stuff. I’m gonna be, off on Thursday, so I moved our weekly to Friday.
89 00:11:39.540 ⇒ 00:11:41.650 Zoran Selinger: That’s already in the calendar.
90 00:11:42.080 ⇒ 00:11:42.530 Robert Tseng: Yep.
91 00:11:42.530 ⇒ 00:11:46.859 Zoran Selinger: Yeah, so have a, so by then,
92 00:11:47.330 ⇒ 00:11:51.299 Zoran Selinger: Am I able to be on… in the, in the evening meetings?
93 00:11:51.490 ⇒ 00:11:59.019 Zoran Selinger: On Thursday, but I just can’t guarantee during the day exactly when I’m going to be available.
94 00:12:01.170 ⇒ 00:12:09.869 Zoran Selinger: So that’s it. I would… if we… if I manage to do at least one part of this KPI dash.
95 00:12:10.100 ⇒ 00:12:20.129 Zoran Selinger: That’s gonna be good. We’re gonna have a few moving pieces. You’ll be happy to hear that we agreed on using NordBeam for…
96 00:12:20.510 ⇒ 00:12:24.899 Zoran Selinger: For attribution, we are not gonna build anything, custom-made.
97 00:12:24.900 ⇒ 00:12:27.660 Robert Tseng: Yeah, I feel like we have this conversation.
98 00:12:27.660 ⇒ 00:12:39.670 Zoran Selinger: Yeah, yeah, so we just… we’re going with Norm. That’s gonna be, one part of… of this… of this report, but they’re going to have really, really specific,
99 00:12:40.200 ⇒ 00:12:53.449 Zoran Selinger: projections for metrics on… for each channel, so I think that there’s even… there’s gonna be projections for things like click-through rates on Google Ads, and they’re gonna be very granular.
100 00:12:53.490 ⇒ 00:12:55.609 Robert Tseng: As they should, yeah.
101 00:12:55.610 ⇒ 00:13:06.630 Zoran Selinger: quite a few things out, there. We need a… we need a way to pull them, we need a way for campaign managers to pull their weekly projections and stuff like that. There’s gonna be…
102 00:13:07.390 ⇒ 00:13:09.009 Zoran Selinger: It’s gonna be complex.
103 00:13:10.020 ⇒ 00:13:28.710 Zoran Selinger: But we got our priorities. I, like I said, I proposed, the order of steps there. I just wanna see, I’m just waiting for their, for their feedback, and then I’m gonna put them into, into, specific, tasks, and we’re gonna go for it.
104 00:13:29.260 ⇒ 00:13:30.170 Robert Tseng: Okay.
105 00:13:30.480 ⇒ 00:13:49.150 Robert Tseng: Yeah, as far as, like, who can support you on our team when you’re doing this, like, yeah, obviously you’re this… you’re kind of CSO with Mitesh, or a gathering of Requirements. I think you should know how… you’ll be able to know, like, what data he wants to see, but then when you’re, like, assembling that dashboard, or, like, you want to do the analysis, I think this… that’s kind of where you can… you can loop Amber into that. Okay.
106 00:13:49.520 ⇒ 00:13:50.290 Robert Tseng: Yeah.
107 00:13:50.540 ⇒ 00:14:01.059 Zoran Selinger: Honestly, right now, I would like, if anyone’s skilled in terms of making a dash look nice in Tableau.
108 00:14:01.200 ⇒ 00:14:12.079 Zoran Selinger: I could use a little bit of help there, for this organic performance report that I’m building, because, like, I’m hopeless in terms of making it look nice.
109 00:14:13.640 ⇒ 00:14:21.570 Robert Tseng: Okay, I mean, you don’t feel comfortable just using one of our existing reports and just, like, copying the design from there, you know?
110 00:14:21.570 ⇒ 00:14:41.240 Zoran Selinger: Okay, I’ll try to do that, I’ll try to do that. But for the KPI dash, the… I think the most help I’ll need is, for, the ETL process. So, I think, we will need quite a few pieces, polyatomic as well, because,
111 00:14:41.500 ⇒ 00:14:51.120 Zoran Selinger: it’s going to be important to pull data directly from advertising platforms. So I’ll need the weekly number of clicks, costs, click rates, everything.
112 00:14:52.200 ⇒ 00:14:54.820 Zoran Selinger: So there’s gonna be quite a bit of that.
113 00:14:55.120 ⇒ 00:14:58.359 Zoran Selinger: I would love to do as much as I can myself.
114 00:14:58.520 ⇒ 00:15:06.259 Zoran Selinger: But there’s probably gonna be dbt included in that story, at least for some of the things. Specifically, like, NordBeam.
115 00:15:06.980 ⇒ 00:15:17.319 Zoran Selinger: I think it’s gonna be useful to have, like, a weekly pull, to have that in BigQuery, and then I’ll pull it to Google Sheets.
116 00:15:18.670 ⇒ 00:15:20.839 Robert Tseng: Don’t we already have that? Like, don’t we already have.
117 00:15:20.840 ⇒ 00:15:29.819 Zoran Selinger: I don’t know… I know we do have something from Norbin, I don’t know exactly what… what… maybe we… we have… we have everything we need, I… I just don’t know.
118 00:15:30.840 ⇒ 00:15:35.220 Zoran Selinger: But if we don’t, yeah, I’ll need a little bit of help with that from the data team.
119 00:15:35.520 ⇒ 00:15:47.300 Robert Tseng: Okay, yeah, so, I mean, like, I have another question to have you is, okay, Ashwini is kind of more or less off this client, because, right, and then… so is it back to Awash and Devilate, or, like, who’s the DE support that’s gonna help with Zoran here?
120 00:15:50.830 ⇒ 00:15:59.630 Awaish Kumar: No, I… Yeah, like, H1A is kind of working here, and if we have any requests, like.
121 00:15:59.750 ⇒ 00:16:01.419 Awaish Kumar: Yeah, maybe let me know.
122 00:16:02.600 ⇒ 00:16:06.420 Awaish Kumar: And I will maybe assign between me and Aishwini.
123 00:16:06.690 ⇒ 00:16:07.280 Zoran Selinger: Yeah.
124 00:16:07.390 ⇒ 00:16:20.549 Zoran Selinger: Okay, as soon as Mitesh checks the task that I proposed, as soon as they approve, I’m gonna write it up, and I’m gonna send that into the channel, and then…
125 00:16:21.040 ⇒ 00:16:26.689 Zoran Selinger: Obviously, a ways you can… you can assign whoever you think is the most appropriate.
126 00:16:27.810 ⇒ 00:16:28.780 Zoran Selinger: a given task.
127 00:16:28.780 ⇒ 00:16:29.899 Awaish Kumar: Okay, sure.
128 00:16:30.240 ⇒ 00:16:31.280 Robert Tseng: Okay. Okay.
129 00:16:31.870 ⇒ 00:16:34.370 Robert Tseng: Last thing is that this got reassigned.
130 00:16:34.570 ⇒ 00:16:42.899 Robert Tseng: Oh, to Amber, we met on this last week, so, I mean, it doesn’t have all the details that we discussed.
131 00:16:43.030 ⇒ 00:16:47.399 Robert Tseng: Amber, but do you feel like you can take this forward?
132 00:16:48.180 ⇒ 00:17:06.599 Amber Lin: Yeah, I have the COG stuff, I have the BigQuery data set. I’ll take a go at it, and then, probably tomorrow, or midday tomorrow, and if we have a one-on-one, we can talk about it there. Okay. Oh, but you’re flying tomorrow?
133 00:17:06.950 ⇒ 00:17:08.570 Robert Tseng: No, no, I’m flying tonight. Like, I’m gonna do.
134 00:17:08.579 ⇒ 00:17:09.409 Amber Lin: Oh, okay.
135 00:17:09.410 ⇒ 00:17:11.470 Robert Tseng: So, I’m good. I’m not missing meetings.
136 00:17:11.540 ⇒ 00:17:14.390 Amber Lin: I see, that’s tough.
137 00:17:14.670 ⇒ 00:17:15.230 Robert Tseng: Yeah.
138 00:17:16.839 ⇒ 00:17:23.290 Robert Tseng: All good. I don’t know how many more years I can do red eyes than I’ll… but while I have the energy, I can do it.
139 00:17:23.569 ⇒ 00:17:45.119 Robert Tseng: Okay, so that means, like, Casey, you’re pretty much wrapped on tasks this week. I don’t really expect anything coming your way. Demolade, also hopefully pretty smooth, unless something’s breaking, right? The last thing I’ll call out is this Catalyst, like, thing that made me miss the demos and retros on Friday. So, obviously, no one’s, like.
140 00:17:45.120 ⇒ 00:17:47.180 Robert Tseng: Singular fault here.
141 00:17:47.430 ⇒ 00:17:53.680 Robert Tseng: I think… oh, yikes. I spelled some stuff wrong now that I’m looking at it.
142 00:17:57.490 ⇒ 00:18:11.959 Robert Tseng: But hopefully, I mean, if you guys didn’t read the message, basically, yeah, I mean, thanks, you know, Zoran, and I think it was a way she kind of pairing with me, really, just walking me through what we were doing.
143 00:18:12.200 ⇒ 00:18:13.660 Robert Tseng: Yeah, it seems like…
144 00:18:14.470 ⇒ 00:18:26.439 Robert Tseng: they pushed some… it looks like it’s isolated to this GTM change that they made, Ryan made, I guess, and then it impacted,
145 00:18:26.810 ⇒ 00:18:29.260 Robert Tseng: basically, like, our…
146 00:18:29.260 ⇒ 00:18:30.450 Zoran Selinger: the optics, though.
147 00:18:30.450 ⇒ 00:18:31.920 Robert Tseng: Yeah, just the optics.
148 00:18:31.920 ⇒ 00:18:35.079 Zoran Selinger: as the optics. So I was looking at the conversion rates.
149 00:18:35.370 ⇒ 00:18:50.340 Zoran Selinger: right now, everything looks fine. We do have a weird day yesterday for Forbes, which is super annoying, because everything else looks normal, and then no conversions from Forbes yesterday, and…
150 00:18:50.680 ⇒ 00:18:56.270 Zoran Selinger: We would expect at least 3 or 4 for that level of traffic.
151 00:18:56.530 ⇒ 00:19:03.380 Zoran Selinger: And it just… nothing even came from Google Tag Manager, which means everything is from existing customers.
152 00:19:04.100 ⇒ 00:19:04.710 Robert Tseng: Yeah.
153 00:19:05.090 ⇒ 00:19:06.040 Zoran Selinger: And I’ll…
154 00:19:06.340 ⇒ 00:19:21.109 Zoran Selinger: they might raise an alarm and say, okay, this is impossible when it is possible. Everything else from other partners looks normal, and over the weekend, it’s just… it’s very annoying that we just got a day… I’m talking,
155 00:19:21.290 ⇒ 00:19:23.109 Zoran Selinger: About this suite,
156 00:19:23.280 ⇒ 00:19:30.680 Zoran Selinger: I was just looking at it, and then Ron sends me a message literally 30 seconds after… about that particular day.
157 00:19:30.680 ⇒ 00:19:31.649 Robert Tseng: Yeah, no worries.
158 00:19:31.650 ⇒ 00:19:32.000 Zoran Selinger: Yeah.
159 00:19:32.000 ⇒ 00:19:40.810 Robert Tseng: So, I mean, Zoran, you mentioned that you were gonna start looking at this pretty much every Monday, just to make sure that, you know, things don’t… things aren’t drifting. Like, it’s just like a…
160 00:19:41.470 ⇒ 00:19:47.180 Robert Tseng: Whether we’re sending a bunch of duplicate… duplicate, yeah, yeah.
161 00:19:47.180 ⇒ 00:19:58.870 Zoran Selinger: it’s a task in my… it’s a recurring task now for Mondays for me, so I’m gonna be… be checking, if… it’s probably gonna happen multiple times this week for… Yeah.
162 00:19:58.870 ⇒ 00:20:02.340 Robert Tseng: So we got the weekly sanity check, and then, like, we have…
163 00:20:02.620 ⇒ 00:20:14.470 Robert Tseng: you know, I basically asked, anytime they’re adding new publishers, or, like, the publishers are changing their placements, they need to let us know so we can anticipate any possible traffic spikes, right? So…
164 00:20:14.550 ⇒ 00:20:31.459 Robert Tseng: you know, it was unintuitive for them because Forbes is saying they gave us a better placement, they expect more traffic, right? So, you know, but we’re always gonna be on the… on the defense here. It’s… this is… I don’t like… this is just the nature of affiliate relationships, where…
165 00:20:31.460 ⇒ 00:20:31.870 Zoran Selinger: Yeah.
166 00:20:31.870 ⇒ 00:20:48.389 Robert Tseng: affiliates, they’re not measuring any of the data, all they’re gonna do is complain if they don’t feel like they’re making enough money. So, like, that’s… you know, as long as, you know, we have, like, our standard set of checks, I think we won’t have to be too bothered by this. It’s like, check, make sure that
167 00:20:48.390 ⇒ 00:20:57.969 Robert Tseng: We know what the daily order count should be, like, generally speaking. Hopefully all of you guys are dialed in to, you know, we’re around 130, 150 orders.
168 00:20:57.970 ⇒ 00:21:10.590 Robert Tseng: a good… a good day would be, like, 200 plus orders, and then a bad day would be anything less than that. So, anytime there’s those types of, you know, fluctuations, that should… that should, you know, we should look into… we should look into something.
169 00:21:10.590 ⇒ 00:21:21.119 Robert Tseng: But then also, if they’re adding new publishers, like this Moonshot Marketing, whatever the heck this is, well, yeah, I think there’s… I think…
170 00:21:21.490 ⇒ 00:21:39.580 Robert Tseng: it’s just… that’s a risk, in my opinion. Not necessarily a choice we can change, but we should, you know, let them know, hey, this is a new publisher, things are gonna look kind of shaky for the first few days, because, you know, I think that’s just what happens every time we’ve added a new affiliate partner.
171 00:21:39.860 ⇒ 00:21:46.459 Robert Tseng: And so, yeah, we just have to look at it more closely, but we don’t necessarily have to, like, jump in and change anything.
172 00:21:46.750 ⇒ 00:21:54.439 Zoran Selinger: Yeah. So, in this case, Robert, so Moonshot is not new, it’s just that we weren’t on the homepage ever before.
173 00:21:55.050 ⇒ 00:21:56.210 Zoran Selinger: And they put us in a home…
174 00:21:56.210 ⇒ 00:21:58.760 Robert Tseng: Sorry, I meant, like, a new placement, but yeah, yeah, yeah, you’re right.
175 00:21:58.760 ⇒ 00:22:06.009 Zoran Selinger: Yeah, placement, yes. And it really looks like it was not… It wasn’t,
176 00:22:06.230 ⇒ 00:22:08.769 Zoran Selinger: It was just slow conversion rate from that traffic.
177 00:22:09.310 ⇒ 00:22:09.990 Robert Tseng: Okay.
178 00:22:11.230 ⇒ 00:22:12.730 Robert Tseng: Yeah, I mean…
179 00:22:12.830 ⇒ 00:22:20.699 Robert Tseng: Okay, well, I mean, that, yeah, that’s what it is. You know, we did our part, like, the tracking held together, like, I mean…
180 00:22:20.700 ⇒ 00:22:45.480 Robert Tseng: just me spending, like, an hour with you guys, I was able to, like, kind of triangulate what was going on. So, I think that those are all good signs, like, we’re able to root cause something that they were spinning their heads around for, like, a day, we could figure it out in an hour. So, you know, I do have a lot of trust in our team’s ability to go and figure it out. Yeah, just hopefully now that we’ve done this, like, analysis once, the next time we get a similar request.
181 00:22:45.480 ⇒ 00:22:48.680 Robert Tseng: It’s just gonna be even faster, so we should be, we should be good.
182 00:22:50.710 ⇒ 00:22:52.270 Robert Tseng: Cool. Alright.
183 00:22:52.510 ⇒ 00:22:57.919 Robert Tseng: Anything else, just let me know in Slack, but otherwise, let’s have a good week.
184 00:22:58.210 ⇒ 00:22:58.750 Zoran Selinger: Nope.
185 00:22:59.430 ⇒ 00:23:00.180 Robert Tseng: Alright, see y’all.
186 00:23:00.400 ⇒ 00:23:01.259 Zoran Selinger: Thanks, bud.