2025-10-15_eden_daily_standup

Meeting Title: [Eden] Daily Standup Date: 2025-10-15 Meeting participants: Uttam Kumaran, Henry Zhao, Awaish Kumar, Demilade Agboola, Robert Tseng

WEBVTT

1 00:00:48.090 ⇒ 00:00:49.190 Uttam Kumaran: Hey, Henry.

2 00:00:49.630 ⇒ 00:00:50.620 Henry Zhao: Hey, how’s it going?

3 00:00:50.810 ⇒ 00:00:51.680 Uttam Kumaran: Hey, good.

4 00:00:52.920 ⇒ 00:00:54.340 Henry Zhao: Crazy day already.

5 00:00:54.600 ⇒ 00:00:56.530 Uttam Kumaran: Oh, yeah? Tell me about it, what happened?

6 00:00:57.040 ⇒ 00:00:57.740 Henry Zhao: and stuff.

7 00:00:58.290 ⇒ 00:00:59.460 Uttam Kumaran: Oh, really? Okay.

8 00:00:59.560 ⇒ 00:01:00.570 Henry Zhao: Sorry.

9 00:01:00.770 ⇒ 00:01:01.500 Uttam Kumaran: What’s going on?

10 00:01:01.500 ⇒ 00:01:15.049 Henry Zhao: No, it’s good. But we’re at near the end, so I don’t think, like, any of this… like, what Robert said about, like, saying no more, I don’t think we really need to focus too much on that. Like, we’re at the end of this, like, this huge push we’ve been working on for the past month or two.

11 00:01:15.380 ⇒ 00:01:17.900 Henry Zhao: And I think Eden will be very happy once this is done.

12 00:01:18.490 ⇒ 00:01:19.310 Uttam Kumaran: Okay, cool.

13 00:01:21.250 ⇒ 00:01:31.510 Uttam Kumaran: Yeah, today I really just want to go through, like, I just want to have a clean board for y’all, and then, naturally, kind of one of the things I want to start doing is just making sure that

14 00:01:31.910 ⇒ 00:01:48.920 Uttam Kumaran: as ad hoc stuff comes up, I’m able to… instead of just saying, like, let’s immediately do it, I can then take those and go to Robert and be like, okay, what do you want us to do? Because right now, margin is hurting on this client, because we’re just taking on everything, so I want to sort of push back a little bit.

15 00:01:50.340 ⇒ 00:01:53.930 Henry Zhao: When you say margins hurting on this client, what’s causing margins hurting on this client?

16 00:01:53.930 ⇒ 00:01:59.720 Uttam Kumaran: Well, we just… we’re… we’re… We’re not making money on the client because we’re just working too much.

17 00:01:59.980 ⇒ 00:02:03.810 Henry Zhao: Well, our hours are not over our… our SLA, like…

18 00:02:04.680 ⇒ 00:02:10.370 Uttam Kumaran: Our hours are… Well, like, We didn’t set any caps.

19 00:02:10.810 ⇒ 00:02:16.980 Uttam Kumaran: on the amount of work. Like, project management on this client didn’t set, like, Points.

20 00:02:17.130 ⇒ 00:02:19.419 Uttam Kumaran: And so, if we just take on more work.

21 00:02:20.620 ⇒ 00:02:23.620 Uttam Kumaran: we’re not, like, getting… we’re on a fixed contract, so… I know.

22 00:02:23.620 ⇒ 00:02:26.230 Henry Zhao: But I feel like our hours haven’t gone over, though, have they?

23 00:02:26.230 ⇒ 00:02:27.110 Uttam Kumaran: Yeah, yeah.

24 00:02:27.110 ⇒ 00:02:31.410 Henry Zhao: And if they have, where are they going over? Because I have never gone over 30 hours for Eden.

25 00:02:32.270 ⇒ 00:02:42.749 Uttam Kumaran: Well, no, no, meaning, like, even that cap and other caps haven’t been accurate, like, to hit our margin. So I think, like, even your time on Eden has to go down overall.

26 00:02:43.110 ⇒ 00:02:45.520 Henry Zhao: And we need to run it with less time.

27 00:02:46.970 ⇒ 00:02:52.799 Uttam Kumaran: So it’s not, like, not saying that we’ve, like, over-exceeded, in fact, we just never put any limits until, like, this month.

28 00:02:52.980 ⇒ 00:02:58.620 Uttam Kumaran: And I think one thing that I want to work on is, like, we don’t need to take on the ad hoc stuff.

29 00:02:58.850 ⇒ 00:03:00.460 Uttam Kumaran: We can actually just push that.

30 00:03:01.120 ⇒ 00:03:02.189 Uttam Kumaran: Oh, some of it.

31 00:03:02.450 ⇒ 00:03:07.210 Uttam Kumaran: Or I need to go… basically, because there’s two things that happen when we’re trying to, like.

32 00:03:07.730 ⇒ 00:03:14.499 Uttam Kumaran: optim… trying to understand margin on this project. Either, one, we scoped it incorrectly, which I don’t think we did, like, I think…

33 00:03:14.500 ⇒ 00:03:16.760 Henry Zhao: We have plenty of budget to work with.

34 00:03:16.760 ⇒ 00:03:21.270 Uttam Kumaran: I just think we are saying yes to work, that we should just plan out and do.

35 00:03:21.550 ⇒ 00:03:22.930 Uttam Kumaran: In the later weeks.

36 00:03:23.090 ⇒ 00:03:27.500 Henry Zhao: I just feel like I haven’t done much ad hoc, like, at least in the last 2 weeks.

37 00:03:28.060 ⇒ 00:03:31.580 Henry Zhao: And last week, I was very under, like, what the planned number of hours were.

38 00:03:31.580 ⇒ 00:03:45.169 Uttam Kumaran: No, no, no, and I’m not saying it’s just you, and I’m also saying, like, this is just historically on this client, so even… we’ve been working with Eden for a long time, so it’s historically been, like, up and down, up and down. Like, I have not been able to get a clear sense from…

39 00:03:45.340 ⇒ 00:03:59.210 Uttam Kumaran: Amber, who’s a PM, on, like, how many points can make it into the sprint for us to make our margin goals on this client? A simple question, right? This is the first month where I’ve been able to, like, get closer to an answer on that.

40 00:03:59.440 ⇒ 00:04:04.480 Uttam Kumaran: Because if we just keep accepting work for all clients.

41 00:04:04.850 ⇒ 00:04:07.450 Uttam Kumaran: Ad hoc, and this is what happens with a data team.

42 00:04:07.670 ⇒ 00:04:10.819 Uttam Kumaran: We just won’t make any money, because we’ll just keep working, right?

43 00:04:11.770 ⇒ 00:04:22.839 Henry Zhao: What I’m saying is that we haven’t accept… we haven’t quote-unquote accepted much work. Like, what we’ve been doing is just what we’ve been doing this whole time. So either, like, the expectations were not…

44 00:04:24.010 ⇒ 00:04:29.600 Uttam Kumaran: But you can see, like, even past weeks, like, past cycles, 75 points.

45 00:04:29.770 ⇒ 00:04:35.540 Uttam Kumaran: Like, we’ve had weeks with a ton of points, and I’m seeing it in the financials for this client.

46 00:04:35.540 ⇒ 00:04:36.200 Henry Zhao: Okay.

47 00:04:36.200 ⇒ 00:04:42.089 Uttam Kumaran: In that we’re… We’re basically, like, although this is a big client for us.

48 00:04:42.360 ⇒ 00:04:45.760 Henry Zhao: We’re spending an equivalent amount to service the revenue.

49 00:04:45.980 ⇒ 00:04:48.440 Uttam Kumaran: So it’s sort of, like, for null.

50 00:04:48.600 ⇒ 00:04:55.690 Uttam Kumaran: What I… what I… and this is where, like, I don’t… I don’t have, like, the exact numbers in front of you, and it’s… again, it’s not just, like, you, but…

51 00:04:55.840 ⇒ 00:05:03.560 Uttam Kumaran: one thing I want to understand, and this is, like, I’m sort of just waiting for Amber to get back, is to know, like, what we can push back on.

52 00:05:03.710 ⇒ 00:05:09.289 Uttam Kumaran: And how many points this team needs to be able to take on for us to make our margin.

53 00:05:10.220 ⇒ 00:05:10.810 Henry Zhao: Okay.

54 00:05:10.810 ⇒ 00:05:11.290 Uttam Kumaran: Yeah.

55 00:05:11.290 ⇒ 00:05:21.320 Henry Zhao: And I think on our end, we just need to know what the margin is, like, what do we need to be under to get to that margin? Yeah. And also, when we log hours for Eden, is Brainforge paying that, or is Eden paying that?

56 00:05:23.220 ⇒ 00:05:25.020 Uttam Kumaran: What do you mean?

57 00:05:26.560 ⇒ 00:05:30.229 Uttam Kumaran: Well, like, we’re… I mean, we pay, like, what do you mean, we’re paying you?

58 00:05:30.550 ⇒ 00:05:31.080 Henry Zhao: Right.

59 00:05:31.080 ⇒ 00:05:34.990 Awaish Kumar: Sweden is, like… fixed amount client, right? We are not…

60 00:05:34.990 ⇒ 00:05:35.720 Henry Zhao: Yeah, so I guess.

61 00:05:35.720 ⇒ 00:05:37.260 Awaish Kumar: Paid hourly, so…

62 00:05:38.120 ⇒ 00:05:39.140 Uttam Kumaran: Well, like.

63 00:05:39.350 ⇒ 00:05:46.960 Uttam Kumaran: we collect from them, and then we pay out, right? But for the… for Brainforge, the business to make money, there has to be a gap, right?

64 00:05:46.960 ⇒ 00:05:51.729 Henry Zhao: Okay, so if we’re under Brainforge profits, if we’re over, Brainforge loses money, basically.

65 00:05:51.730 ⇒ 00:05:58.630 Uttam Kumaran: it’s… There’s no… we don’t lose money on any clients, it’s actually just, like, our goal is 40% margin.

66 00:05:58.770 ⇒ 00:06:09.040 Uttam Kumaran: Got it. But we have to run at a 40% margin in order to build the business. So for us, we’re like, for every dollar that comes in, we need to spend 60 cents

67 00:06:09.240 ⇒ 00:06:10.309 Uttam Kumaran: servicing it.

68 00:06:10.730 ⇒ 00:06:15.259 Henry Zhao: But if we work extra hours, we’re losing margin. If we work less hours, we increase margin, basically. That’s it.

69 00:06:15.260 ⇒ 00:06:28.380 Uttam Kumaran: Yes, and I don’t… but this is the thing, I actually think we can work less, and Klein can still be happy. Like, I think we’ve… I think we’ve… we’ve messed up a little bit on, like, comms and other stuff, where those are, like, actually ways for us to…

70 00:06:28.890 ⇒ 00:06:39.279 Uttam Kumaran: optimized margin, because those are easy activities, versus if we toil away at a data problem when it could have been done in two weeks from now, then that’s what’s going to eat into us, right? So…

71 00:06:39.280 ⇒ 00:06:40.100 Henry Zhao: Okay.

72 00:06:41.420 ⇒ 00:07:00.669 Henry Zhao: I will say, I think right now we’re at, like, the peak of, like, just finishing this project, and then I think our margin’s gonna increase significantly, because I think once we get this edge layer and attribution stitching done, everything else is kind of, like, much smoother, less urgent, and we’re gonna need less of the runs time, so…

73 00:07:00.750 ⇒ 00:07:04.370 Henry Zhao: I personally believe that, and that’s what I want to communicate to you guys.

74 00:07:04.370 ⇒ 00:07:04.980 Uttam Kumaran: Yeah.

75 00:07:05.270 ⇒ 00:07:06.030 Awaish Kumar: But…

76 00:07:06.030 ⇒ 00:07:08.810 Henry Zhao: We’re at near the finish line, like, I can see the end of the tunnel.

77 00:07:09.880 ⇒ 00:07:12.990 Awaish Kumar: After that’s done, I think we are going to have,

78 00:07:13.520 ⇒ 00:07:16.870 Awaish Kumar: On data migration projects coming in.

79 00:07:17.100 ⇒ 00:07:17.830 Henry Zhao: Mmm…

80 00:07:18.380 ⇒ 00:07:24.839 Awaish Kumar: And that’s going to up the hours as well. And that, like, that’s the reason why I have been

81 00:07:25.510 ⇒ 00:07:32.189 Awaish Kumar: like, sending the documents, Notion docs, like, for… maybe I thought that that may be, something…

82 00:07:32.780 ⇒ 00:07:41.810 Awaish Kumar: To discuss and upsell, because, like, we have been giving them support for analytical capabilities, and…

83 00:07:42.240 ⇒ 00:07:50.849 Awaish Kumar: We have been doing that, consistently, and then if a new project comes in, and we haven’t, like, discussed anything

84 00:07:51.420 ⇒ 00:08:00.569 Awaish Kumar: Regarding, like, okay, if we are going to work on this, spend 20 more hours, like, how we are going to get paid for that?

85 00:08:02.280 ⇒ 00:08:10.619 Uttam Kumaran: Yeah, so that’s the thing, is, like, historically on this client, we’ve just accepted new work, and, like, there’s been no pushback from project management on, like.

86 00:08:11.120 ⇒ 00:08:13.019 Uttam Kumaran: We can’t just say yes to work.

87 00:08:13.120 ⇒ 00:08:17.210 Uttam Kumaran: So, now that I’m involved, we need to make

88 00:08:17.450 ⇒ 00:08:35.169 Uttam Kumaran: money on this client, and it needs to be a significant source for us. So for me, it’s one understanding, like, what we’ve signed up for, and, like, how many points we can take on in a sprint, very clearly. I’m still, like, don’t feel confident in that, and, like, that’s something that I have to just wait until Amber gets back, because…

89 00:08:35.230 ⇒ 00:08:40.299 Uttam Kumaran: I still don’t think that she’s, like, figured it out. And so, at that point, I can then…

90 00:08:40.400 ⇒ 00:08:45.369 Uttam Kumaran: go to Robert and say, hey, this is what budget I have to work with.

91 00:08:45.690 ⇒ 00:09:05.410 Uttam Kumaran: you have two options. Either we eat to the budget, or we can go get more budget, and that is a great conversation. That’s not a conversation I’m worried about, but we’ve never done that before on many of our clients. We’ve just, like, kind of, like, rolled with it, and just, like, we’ve… we’ve just eaten… we’ve just eaten the expense, you know? And so we just can’t do that.

92 00:09:06.520 ⇒ 00:09:07.080 Uttam Kumaran: Yeah.

93 00:09:07.080 ⇒ 00:09:22.159 Henry Zhao: So, Robert, I’m curious, is when we brought on Zaran, why didn’t we ask for additional budget in order to implement the server side and edge layer? I feel like that was a significant, maybe, like, increase to what they initially asked for, that we could have maybe gotten extra budget for.

94 00:09:22.690 ⇒ 00:09:24.160 Henry Zhao: Or did they say no to that?

95 00:09:25.240 ⇒ 00:09:28.309 Robert Tseng: Yeah, I think it was just the,

96 00:09:30.880 ⇒ 00:09:42.309 Robert Tseng: like, they… their perspective is they want to… they’re always pushed back, like, okay, we give Brain Forge, like, a fixed budget, you should be toggling things on and off. So yeah, I mean, I think there’s, like, a…

97 00:09:42.580 ⇒ 00:09:54.510 Robert Tseng: we have… we had Andrew there, didn’t really know that this Edgelair thing was gonna take so long, and so we just kind of swapped him out, and, like, didn’t really ask for a new budget line to open for his… for him… for him as a resource, so…

98 00:09:54.790 ⇒ 00:09:57.909 Robert Tseng: now that we’re in this position, like, yeah, I mean, I…

99 00:09:58.140 ⇒ 00:10:03.290 Robert Tseng: that’s… that’s the best thing that I can do, is to make sure that… that we have budgets for him.

100 00:10:03.820 ⇒ 00:10:04.180 Henry Zhao: Yeah.

101 00:10:04.180 ⇒ 00:10:04.950 Uttam Kumaran: No, I…

102 00:10:04.950 ⇒ 00:10:05.839 Henry Zhao: Yeah, so…

103 00:10:05.840 ⇒ 00:10:21.510 Uttam Kumaran: like, I think this is a project management failure. Like, again, like, in project management, the goal of the PM is to understand, like, the amount of work coming on, and enable sales to go make a decision, right? Like, Robert can go say, hey, we have these competing priorities.

104 00:10:22.070 ⇒ 00:10:25.269 Uttam Kumaran: I… I have to choose in order to fit our budget.

105 00:10:25.590 ⇒ 00:10:30.960 Uttam Kumaran: But if you would like me to do it all, I need this increase, right? That conversation has never happened.

106 00:10:31.070 ⇒ 00:10:32.250 Uttam Kumaran: on this client.

107 00:10:32.610 ⇒ 00:10:34.900 Uttam Kumaran: Or it’s happened, like, very ad hoc.

108 00:10:35.160 ⇒ 00:10:38.289 Uttam Kumaran: And, like, that is the failure here, you know? So…

109 00:10:38.700 ⇒ 00:10:43.359 Uttam Kumaran: me kind of getting involved here is, one, so I can start to push for that.

110 00:10:43.490 ⇒ 00:10:48.179 Uttam Kumaran: And then we have that opportunity on many other clients. It’s not that clients won’t do it, it’s like.

111 00:10:49.010 ⇒ 00:10:51.399 Uttam Kumaran: We have to equip sales with that.

112 00:10:51.780 ⇒ 00:10:53.120 Uttam Kumaran: all that detail.

113 00:10:53.280 ⇒ 00:10:53.919 Uttam Kumaran: You know.

114 00:10:53.920 ⇒ 00:11:12.470 Henry Zhao: Yeah, I don’t know if I agree that it’s a project management failure, though. I think a lot of this is on me, where it’s like, I feel like we did… we are pushing back on a lot of things. Like, pretty much all I’m doing is this attribution stuff right now, just to get this over the line. So, if I need to work less hours, you just let me know, and I can draw it out. Like, I feel like we’ve already been.

115 00:11:12.470 ⇒ 00:11:21.109 Uttam Kumaran: But see, you just said… you just said, let me know, right? Who’s… who’s gonna let you know? What… I’m… I’m a project manager, so I have to let you know, right? So if I didn’t let you know…

116 00:11:21.580 ⇒ 00:11:22.690 Uttam Kumaran: Who’s at fault?

117 00:11:22.870 ⇒ 00:11:24.099 Uttam Kumaran: the project manager.

118 00:11:25.660 ⇒ 00:11:26.430 Uttam Kumaran: Right?

119 00:11:27.500 ⇒ 00:11:37.360 Uttam Kumaran: You see what I’m saying? So you’re like, well, if I have the work less hours to hit margin, you just let me know. Yeah, if I’m playing project manager, I have to do that, and I have… I… that hasn’t historically happened.

120 00:11:37.940 ⇒ 00:11:42.830 Robert Tseng: Yeah, we don’t really want everybody to be, like, negotiating with themselves, like, do I spend more hours today?

121 00:11:42.830 ⇒ 00:11:43.220 Uttam Kumaran: Yeah.

122 00:11:43.220 ⇒ 00:11:48.890 Robert Tseng: That should be, like, that should just be communicated to you, so you know how to better plan, like, going into your week. Otherwise.

123 00:11:49.290 ⇒ 00:12:06.360 Robert Tseng: everyone has, you know, human… humans tend to over… you know, they underestimate or overestimate. Like, we’re not good at estimating for ourselves, and so the PM function is meant to try to add some objective perspective here where we can actually, rally around a similar standard.

124 00:12:06.970 ⇒ 00:12:13.079 Henry Zhao: But, like, I’m looking at… so here’s my question. So I’m looking at my timesheet right now. Eden, I’m… it’s already Wednesday, and I’m only at 12 hours with Eden.

125 00:12:13.080 ⇒ 00:12:27.500 Uttam Kumaran: I know, but dude, you are one person on this client, man. So, I don’t think you… I don’t think you get it. Like, we’ve been working with Eden for a long time. There’s probably 10 people that have worked on this client. So, like, it’s not just your hours that affect the margin. We have.

126 00:12:27.500 ⇒ 00:12:35.220 Henry Zhao: So it’s not… so it’s not Zaran, me, Awish, and Demolati, because we’re the four that are usually in sprints, and we’re all pretty much, like, within hours, like, because Amber.

127 00:12:35.220 ⇒ 00:12:44.330 Uttam Kumaran: No, I know, but you’re saying within hours, and we’re not making money, which means the hours are wrong. Like, your guidance you’ve been given by project management is wrong.

128 00:12:44.540 ⇒ 00:12:45.760 Uttam Kumaran: That’s what I’m saying.

129 00:12:45.760 ⇒ 00:12:48.690 Henry Zhao: So, like, Robert might be chipping in and we don’t know that, and then, like.

130 00:12:48.690 ⇒ 00:12:54.240 Uttam Kumaran: No, no, no, no, like, you haven’t been given the guidance on what your hours should be.

131 00:12:54.610 ⇒ 00:12:55.460 Henry Zhao: Okay. Right.

132 00:12:55.680 ⇒ 00:13:02.210 Uttam Kumaran: That’s wrong. And that is on project management to do. And project management, to date, has not done that.

133 00:13:02.490 ⇒ 00:13:03.310 Henry Zhao: Okay. Right.

134 00:13:03.500 ⇒ 00:13:05.270 Uttam Kumaran: Just… been, like.

135 00:13:05.380 ⇒ 00:13:12.809 Uttam Kumaran: take it on. And everybody internally, like you guys, I think, do a good, fair job of litigating with the context you have.

136 00:13:13.580 ⇒ 00:13:16.150 Uttam Kumaran: But what you don’t have context of is, like.

137 00:13:16.350 ⇒ 00:13:27.980 Uttam Kumaran: the… it is just, basically, what are our margin goals, and what, like, how many points we need to take on in a sprint. I think you… you and everybody on the team does a good… does as good of a job as you can on pushing back, and, like.

138 00:13:28.160 ⇒ 00:13:38.169 Uttam Kumaran: basically managing your time, but that’s… that is, like… I don’t think that necessarily has to go on you, like, I don’t need you to litigate that. Project management should litigate that.

139 00:13:38.330 ⇒ 00:13:39.180 Henry Zhao: Okay.

140 00:13:39.180 ⇒ 00:13:43.870 Uttam Kumaran: Like, and that’s… that’s their responsibility, because you, as the engineer, the solution architect.

141 00:13:43.970 ⇒ 00:13:49.530 Uttam Kumaran: just has to focus on delivering what we signed up for as a group. But what we signed up for as a group.

142 00:13:49.690 ⇒ 00:13:58.279 Uttam Kumaran: like, is… it has to be driven by project management. Like, and this is where… because we could just… project management has to be the gatekeeper on, like, we’re taking on more work.

143 00:13:58.430 ⇒ 00:14:16.290 Uttam Kumaran: at what… is this the right decision or not? If everybody’s litigating that on their own, we don’t have a consistent theme of, like, what we’re delivering for the client, right? Like, because you may say no to some work that strategically we should get done in order to get, like, the renewal over the line, or because it’s a priority, right? So it has to be…

144 00:14:16.460 ⇒ 00:14:25.099 Uttam Kumaran: driven by someone that sees everything. Right? And instead, it’s… project management today has just been, like, getting tickets in and…

145 00:14:25.340 ⇒ 00:14:33.070 Uttam Kumaran: just, like, doing… like, just getting… making sure that the board is groomed. That’s not… this is, like, the smallest piece of PM work.

146 00:14:33.430 ⇒ 00:14:49.840 Uttam Kumaran: For me, what’s important is, like, one, understanding what our budgets are, and then delivering client outcomes within that, and then if we’re not able to, I have to go to sales and say, hey, we either underscoped because of XYZ, or we have new priorities coming in, I need you to expand budget.

147 00:14:50.070 ⇒ 00:15:02.110 Uttam Kumaran: Right? That’s it. So, I don’t want to make these micro-optimizations where, like, cut 2 hours, cut 4 hours, like, that’s not… that’s not a sustainable practice. Has to happen on a sprint-by-sprint and, like, a month basis.

148 00:15:03.030 ⇒ 00:15:04.240 Uttam Kumaran: Does that make sense?

149 00:15:04.500 ⇒ 00:15:07.359 Henry Zhao: Yeah, but just let us know what we can do on our end, too.

150 00:15:07.360 ⇒ 00:15:07.700 Uttam Kumaran: Totally.

151 00:15:07.700 ⇒ 00:15:08.529 Henry Zhao: Get that fucked up, yeah.

152 00:15:08.530 ⇒ 00:15:17.300 Uttam Kumaran: Yeah, and I… but again, it has to start with just, like, I need to be able to tell everybody here, hey, you’re allocated for X amount of hours.

153 00:15:17.340 ⇒ 00:15:28.620 Uttam Kumaran: on this client, and then on a weekly basis in our delivery meeting, we come in and we look at, did we expand that, or did we go low? Is that good or bad?

154 00:15:28.780 ⇒ 00:15:37.789 Uttam Kumaran: Those are… that’s it. That’s all that needs to happen here. I think we should have… we should be able to have this conversation on Monday, because the dashboard is almost ready.

155 00:15:37.900 ⇒ 00:15:40.789 Uttam Kumaran: I… I just have not been able to… to, like.

156 00:15:40.950 ⇒ 00:15:46.890 Uttam Kumaran: get around to doing that this week without Amber here, but, like, basically, I’m not gonna kind of take over…

157 00:15:46.990 ⇒ 00:15:51.310 Uttam Kumaran: sort of this type of project management, and I’m gonna have her and Rico kind of work on more of, like.

158 00:15:51.480 ⇒ 00:15:59.569 Uttam Kumaran: okay, what are the guidelines to tell everybody? And then going to delivery on Monday, right, we should be able to tell everyone, hey, we expanded

159 00:15:59.930 ⇒ 00:16:02.409 Uttam Kumaran: Was that… did we expect that?

160 00:16:02.560 ⇒ 00:16:11.630 Uttam Kumaran: Like, for example, some weeks we have to ramp up Eden, and so we will ramp up, but then we should understand, okay, next week we need to slow, or the week after we need to slow, right? So those are the adjustments we have to make.

161 00:16:11.630 ⇒ 00:16:12.180 Henry Zhao: Got it.

162 00:16:12.470 ⇒ 00:16:16.759 Uttam Kumaran: Before, we were just doing this on a monthly basis, if at all. And so…

163 00:16:17.090 ⇒ 00:16:19.529 Uttam Kumaran: We may, like… yeah, it’s just…

164 00:16:20.180 ⇒ 00:16:23.180 Uttam Kumaran: Yeah, this is just the optimization problem, so…

165 00:16:25.160 ⇒ 00:16:34.399 Uttam Kumaran: Cool, I guess that being said, one thing I want to spend time on, today is just looking at, like, tickets that are coming up, and tickets that are…

166 00:16:34.830 ⇒ 00:16:38.169 Uttam Kumaran: Yeah, basically, like, tickets that are in the backlog.

167 00:16:38.280 ⇒ 00:16:41.289 Uttam Kumaran: One thing I want to do here is sort of just, like, move…

168 00:16:42.150 ⇒ 00:16:47.350 Uttam Kumaran: either delete or remove a bunch of stuff in Backlog, so if we can just…

169 00:16:47.550 ⇒ 00:16:50.410 Uttam Kumaran: Like, do that, because some of these are very old.

170 00:16:50.580 ⇒ 00:16:55.650 Uttam Kumaran: I would like to do that. So, what is the best place to start? Can I just, like…

171 00:16:56.790 ⇒ 00:17:07.310 Uttam Kumaran: roll through these, and folks can let me know if these are still valid or valuable. Like, is that a good place to go? This is just gonna be an annoying meeting, but, like, I just need to do this.

172 00:17:07.660 ⇒ 00:17:09.919 Uttam Kumaran: What do you guys think?

173 00:17:10.150 ⇒ 00:17:11.050 Henry Zhao: Yeah, that works.

174 00:17:11.430 ⇒ 00:17:12.109 Awaish Kumar: Nope.

175 00:17:12.859 ⇒ 00:17:23.089 Uttam Kumaran: So… let’s just start from the top. I can click into these, but if you guys… you guys know that this ticket is no longer useful, I can just cancel them.

176 00:17:23.389 ⇒ 00:17:30.549 Uttam Kumaran: Yeah, so this one is LTV projection model.

177 00:17:33.640 ⇒ 00:17:34.910 Henry Zhao: I don’t even know what this is.

178 00:17:35.450 ⇒ 00:17:38.369 Awaish Kumar: I don’t think we are doing any ML work anymore.

179 00:17:38.860 ⇒ 00:17:42.099 Uttam Kumaran: So we’re not… are we doing anything around this LTV project?

180 00:17:42.470 ⇒ 00:17:43.160 Robert Tseng: Nope.

181 00:17:43.160 ⇒ 00:17:44.220 Henry Zhao: Not that I know of.

182 00:17:44.560 ⇒ 00:17:45.900 Uttam Kumaran: Okay, great.

183 00:17:46.350 ⇒ 00:17:48.020 Uttam Kumaran: So let me…

184 00:17:49.040 ⇒ 00:17:49.630 Henry Zhao: Hmm.

185 00:17:53.880 ⇒ 00:17:55.679 Uttam Kumaran: Where is all that?

186 00:17:57.790 ⇒ 00:17:58.810 Uttam Kumaran: The hell?

187 00:18:05.590 ⇒ 00:18:09.990 Uttam Kumaran: Okay, so I’m gonna cancel all of this related to the LTV project.

188 00:18:12.880 ⇒ 00:18:13.950 Uttam Kumaran: Great.

189 00:18:15.330 ⇒ 00:18:24.170 Uttam Kumaran: Okay, so let’s talk about this. So, Master Product Tracker, Gsheet, the data warehouse, This is done.

190 00:18:25.290 ⇒ 00:18:25.940 Robert Tseng: Yep.

191 00:18:26.950 ⇒ 00:18:27.730 Demilade Agboola: Yeah.

192 00:18:28.880 ⇒ 00:18:29.870 Uttam Kumaran: A…

193 00:18:30.000 ⇒ 00:18:33.490 Robert Tseng: Activate SEMA patient lifecycle and margin reporting.

194 00:18:34.060 ⇒ 00:18:35.539 Uttam Kumaran: Just from months ago.

195 00:18:36.810 ⇒ 00:18:38.890 Robert Tseng: Yeah, we can just archive that.

196 00:18:39.110 ⇒ 00:18:41.439 Robert Tseng: I… I… .

197 00:18:42.030 ⇒ 00:18:44.680 Uttam Kumaran: Well, I mean, leave it if it’s, like, still worth doing.

198 00:18:46.780 ⇒ 00:18:48.310 Demilade Agboola: I must have done this, though.

199 00:18:48.520 ⇒ 00:18:58.100 Robert Tseng: We didn’t actually do it, but this is what I pitched, and it was like, okay, well, yeah, we can… we can come back to this. I think this… I think this needs to be broken. It’s more than once in a year, I think I…

200 00:18:58.280 ⇒ 00:18:59.010 Robert Tseng: Yeah.

201 00:18:59.810 ⇒ 00:19:04.260 Uttam Kumaran: Okay, great. Stripe API, Audit Stripe, amortization logic…

202 00:19:06.480 ⇒ 00:19:10.000 Demilade Agboola: Will he actually get through with this?

203 00:19:10.800 ⇒ 00:19:13.260 Demilade Agboola: Because of the whole API thing.

204 00:19:16.190 ⇒ 00:19:23.619 Robert Tseng: Yeah, we couldn’t actually get the Stripe API, at least not through Polytomic, whatever, so I think… I think we just kill it. This is… this is done.

205 00:19:31.060 ⇒ 00:19:37.950 Uttam Kumaran: Okay, this one is… I’m just… this is… I’m just gonna… we’re gonna work on this as part of our project review, so I’m just gonna cancel this.

206 00:19:38.610 ⇒ 00:19:44.839 Uttam Kumaran: Okay… This is another one of these.

207 00:19:49.520 ⇒ 00:19:51.730 Uttam Kumaran: These are all the same thing.

208 00:19:56.790 ⇒ 00:19:59.490 Uttam Kumaran: Oh, nice. These are just all recurring.

209 00:20:01.040 ⇒ 00:20:06.759 Uttam Kumaran: Okay, well… I need to turn off this bit, then.

210 00:20:10.690 ⇒ 00:20:12.120 Uttam Kumaran: What a mess.

211 00:20:16.400 ⇒ 00:20:22.999 Uttam Kumaran: Can I cancel these, Robert? These, like, strategy?

212 00:20:24.260 ⇒ 00:20:26.010 Robert Tseng: Yeah, get rid of all of us.

213 00:20:26.370 ⇒ 00:20:30.149 Robert Tseng: Anything that’s, like… we should just… anything that’s from pre…

214 00:20:30.610 ⇒ 00:20:33.889 Uttam Kumaran: Okay, here, let me show you… let me show you what that looks like, then, so…

215 00:20:34.020 ⇒ 00:20:37.450 Uttam Kumaran: I’ll just do, like, created at.

216 00:20:40.850 ⇒ 00:20:44.209 Robert Tseng: 3 months… anything before 3 months ago, we should just get rid of.

217 00:20:44.660 ⇒ 00:20:47.100 Uttam Kumaran: After 3 months ago, before 3 months ago.

218 00:20:47.550 ⇒ 00:20:49.869 Robert Tseng: Before 3 months ago.

219 00:20:49.870 ⇒ 00:20:51.610 Uttam Kumaran: I’m gonna do before 6 months ago.

220 00:20:51.610 ⇒ 00:20:55.519 Robert Tseng: Yeah, sure. Yeah, just like, whatever, everything gone.

221 00:20:55.520 ⇒ 00:20:57.930 Uttam Kumaran: All of us? Just, like, give it an eyeball.

222 00:20:58.980 ⇒ 00:21:05.410 Robert Tseng: Yeah. Okay. I mean, all the HIPAA stuff is kind of related, like, I… I mean, I kind of…

223 00:21:05.610 ⇒ 00:21:15.549 Robert Tseng: I clearly anticipated HIPAA stuff, like, back in February that we never did, so that’s all, like, fair game and coming back around now, but, like, I… we didn’t end up doing that.

224 00:21:15.550 ⇒ 00:21:16.750 Henry Zhao: Do we need to do that?

225 00:21:17.320 ⇒ 00:21:32.130 Robert Tseng: I mean, yes, those are all the requirements to be HIPAA compliant, but it’s not really all on us, like, they don’t have a… it should really be a CTO responsibility, so I don’t really want us to take it on, because it is really tedious and just doing a bunch of, like, systems admin work.

226 00:21:32.710 ⇒ 00:21:35.859 Robert Tseng: But it is still, like, we should keep it.

227 00:21:35.860 ⇒ 00:21:40.390 Uttam Kumaran: Yeah, is it worth you, like, worth us building, like, a project plan and then you proposing it?

228 00:21:40.770 ⇒ 00:21:47.219 Robert Tseng: Yeah, and then, like, whoever their next guy is, like, I mean, I shared this with the last dude, Sebastian or whatever, but…

229 00:21:47.350 ⇒ 00:21:50.139 Robert Tseng: I don’t think he really took it on, so…

230 00:21:51.380 ⇒ 00:21:58.289 Uttam Kumaran: Okay, so I’m gonna leave… I’ll… what I’ll do is, like, I’m gonna leave this here for now in backlog.

231 00:21:58.890 ⇒ 00:22:02.719 Uttam Kumaran: And then, because we can come back to that. Anything else here? This is, like…

232 00:22:02.720 ⇒ 00:22:07.340 Robert Tseng: No, everything else down in the backlog could be gone.

233 00:22:07.660 ⇒ 00:22:15.529 Robert Tseng: We’re not doing geolift, we’re not doing, like, influencer investigations. LTV churn modeling is not a priority, so I’ll just…

234 00:22:15.740 ⇒ 00:22:16.959 Robert Tseng: Just give her a call.

235 00:22:20.410 ⇒ 00:22:21.760 Uttam Kumaran: Cool.

236 00:22:23.060 ⇒ 00:22:28.389 Robert Tseng: Zendesk, we don’t need marketing data collaboration, like, these were when we were using tickets to basically, like.

237 00:22:28.390 ⇒ 00:22:30.240 Awaish Kumar: is already done, right?

238 00:22:30.400 ⇒ 00:22:36.409 Robert Tseng: Yeah, yeah. I mean, I’m sure that was done in some other ticket. That’s probably just outdated. So, yeah, we could get rid of those.

239 00:22:40.900 ⇒ 00:22:43.160 Uttam Kumaran: Okay, so then now let’s do 3 months.

240 00:22:43.780 ⇒ 00:22:44.500 Robert Tseng: Yeah.

241 00:22:47.330 ⇒ 00:22:52.330 Robert Tseng: Yeah, so that… we already talked about that one. Typeform, they’re not doing Typeform anymore, so that can be gone.

242 00:22:52.880 ⇒ 00:22:58.509 Robert Tseng: EDFs directly, that’s… that’s gone. We already did that, we already did that. So we could just put that done.

243 00:22:58.700 ⇒ 00:23:02.439 Robert Tseng: Yeah, we can get rid of that.

244 00:23:03.030 ⇒ 00:23:08.480 Robert Tseng: the Zanody dashboard, anything… anything below that can be… can be… can be cleared up, too.

245 00:23:08.900 ⇒ 00:23:09.460 Uttam Kumaran: All of these.

246 00:23:09.460 ⇒ 00:23:10.379 Robert Tseng: Yeah, I’ll list.

247 00:23:15.440 ⇒ 00:23:29.680 Robert Tseng: Yeah, and then testing velocity, success rate, well, this was, like, kind of my thinking around how do we actually help the marketing team run better experimentation. We never got around to it, so even though I… yeah, so we couldn’t get rid of that. That’s not active.

248 00:23:30.210 ⇒ 00:23:31.590 Uttam Kumaran: You think it’s worth doing?

249 00:23:32.720 ⇒ 00:23:46.770 Uttam Kumaran: Yeah, I think so. Like, no one’s holding the marketing team accountable to how many, like, kind of experiments they run. This is a little bit similar to what I’m doing for Insomnia right now. Well, this is where… this is where, like, I want to have… so this… again, I don’t know the… I’m not, like…

250 00:23:47.260 ⇒ 00:23:55.960 Uttam Kumaran: I’m not, like, your PM’s favorite PM, like, I… for me, what’s important here is that the backlog represents work that

251 00:23:56.260 ⇒ 00:23:58.689 Uttam Kumaran: Like, we felt is worth doing.

252 00:23:59.020 ⇒ 00:24:08.560 Uttam Kumaran: And it is things that, if we run out of stuff, we can pull from. So, ideally, the stuff here should all be things that, if we had time to work on.

253 00:24:08.940 ⇒ 00:24:24.409 Uttam Kumaran: this would be important. Yeah. I don’t want to be groomed at all, and so what I can do, is… one thing I want to show on your project reviews is, hey, what are the projects in our backlog that, if we had more scope, we could do?

254 00:24:24.460 ⇒ 00:24:27.270 Robert Tseng: Yeah, exactly. And that’s what I want to equip you with.

255 00:24:27.270 ⇒ 00:24:27.760 Uttam Kumaran: Like.

256 00:24:27.760 ⇒ 00:24:28.300 Robert Tseng: Yeah.

257 00:24:28.300 ⇒ 00:24:44.289 Uttam Kumaran: You know, because we’re so reactive on this client, I hate it. Like, I want us to talk about, hey, if we had 5K, 10K, or if you’ve shifted our priorities, these are things that we’re actively thinking about. And then I could go groom them, you know? So… yeah.

258 00:24:44.570 ⇒ 00:24:54.740 Robert Tseng: Yeah, yeah, I mean, I was… I was slacking Henry about this the other day. I was basically saying, like, oh yeah, I don’t… I feel like our, our, you know, our board pretty much looks like a bunch of tickets that they told us to do.

259 00:24:54.740 ⇒ 00:24:56.240 Uttam Kumaran: So, so stupid, like, yeah.

260 00:24:56.240 ⇒ 00:25:03.980 Robert Tseng: Yeah, before, yeah, I used to create more tickets that were just like, I think we should take this on, whatever, like, to build our own… basically build our own backlog.

261 00:25:03.980 ⇒ 00:25:09.760 Uttam Kumaran: No, the backlog should be, like, attractive. It should be like, damn, if we could only get that stuff done, like, you know?

262 00:25:10.360 ⇒ 00:25:11.630 Robert Tseng: Yeah.

263 00:25:13.050 ⇒ 00:25:16.340 Uttam Kumaran: Okay, cool. Adding active users to product, executives.

264 00:25:16.340 ⇒ 00:25:17.929 Robert Tseng: Yeah, we can get rid of that.

265 00:25:19.320 ⇒ 00:25:20.540 Uttam Kumaran: Okay.

266 00:25:21.600 ⇒ 00:25:25.549 Robert Tseng: Yeah, so the UTM stuff is already done. Order journey…

267 00:25:25.970 ⇒ 00:25:27.769 Robert Tseng: Yeah, the order journey is just…

268 00:25:29.390 ⇒ 00:25:35.539 Robert Tseng: spike, restructure, queries… I feel like we already have duplicate tickets for most of this stuff. If you’re not, we can just delete more.

269 00:25:39.470 ⇒ 00:25:53.060 Robert Tseng: the session ID we’re already storing, like, that’s all… that’s all… it’s all done work at this point. Emr data redesign, well, that’s something we didn’t end up doing. That’s somewhat related to Henry’s

270 00:25:53.700 ⇒ 00:25:57.620 Robert Tseng: That’s, that’s, like, related to Remo, so picket 363.

271 00:26:01.280 ⇒ 00:26:08.949 Robert Tseng: Yeah, I mean, we have a slide, but I’m just saying, well, this is somewhat related to the remote work, so if this is on a separate client, we can just move it.

272 00:26:09.440 ⇒ 00:26:12.529 Uttam Kumaran: Oh, it’s tagged as Remo, so I’m actually… I’m just gonna move it.

273 00:26:12.870 ⇒ 00:26:13.770 Uttam Kumaran: Okay.

274 00:26:13.860 ⇒ 00:26:14.790 Robert Tseng: Yeah.

275 00:26:16.410 ⇒ 00:26:22.880 Robert Tseng: Dbt model, page views, conversions,

276 00:26:23.780 ⇒ 00:26:26.749 Robert Tseng: I mean, they’re not using Typeform, so that can be deleted.

277 00:26:28.610 ⇒ 00:26:45.689 Robert Tseng: Yeah, anything, like, session-related to BASC forms or intake, we can get rid of. And then, I don’t know, that page views conversion thing, we didn’t actually end up replacing Northbeam with the custom pixel solution. I just, like, kind of scoped out what it would look like to take on that work, and they chose not to take it, so…

278 00:26:45.690 ⇒ 00:26:46.070 Uttam Kumaran: Which one?

279 00:26:46.070 ⇒ 00:26:46.800 Robert Tseng: Is that one?

280 00:26:46.800 ⇒ 00:26:47.300 Uttam Kumaran: Oh, this.

281 00:26:47.460 ⇒ 00:26:49.370 Robert Tseng: Yeah, there’s, like, a marketing replacement

282 00:26:49.740 ⇒ 00:26:57.489 Robert Tseng: with First Party Pixel Project. So everything that was, like, under that, I worked with the way Sean to basically kind of just map out some of the tickets.

283 00:26:58.010 ⇒ 00:27:04.059 Robert Tseng: I mean, I think this is still a valid project. We may end up replacing Northbeam, but we just never ended up doing it.

284 00:27:05.800 ⇒ 00:27:06.360 Uttam Kumaran: Okay.

285 00:27:06.790 ⇒ 00:27:07.440 Robert Tseng: Yeah.

286 00:27:14.470 ⇒ 00:27:18.270 Robert Tseng: Wow, I can’t believe I told them to get off North Beam in Maine, and now here we are.

287 00:27:18.750 ⇒ 00:27:19.680 Robert Tseng: It’s crazy.

288 00:27:20.110 ⇒ 00:27:20.670 Uttam Kumaran: Alright, good.

289 00:27:20.670 ⇒ 00:27:27.589 Henry Zhao: I don’t think we’ll get off North Beam. We’re gonna have a call with Northbeam, me, Zaran, and the client, see if we can figure out what we need.

290 00:27:27.930 ⇒ 00:27:35.309 Robert Tseng: Okay. I thought Saran was like, we’re not going to be able to push what… or, like, there’s just missing data in Northbeam that he’s not going to be able to get.

291 00:27:35.520 ⇒ 00:27:42.040 Robert Tseng: But yeah, so I still think that’s gonna be his conclusion. I knew he was gonna be upset with Northbeat.

292 00:27:42.040 ⇒ 00:27:47.529 Henry Zhao: If after the call they can’t resolve it, then we will move off of Northbeam, and, like, Stuart’s open to it. Probably wicked, of course.

293 00:27:47.890 ⇒ 00:27:49.330 Henry Zhao: And then that’s the end of that. The end.

294 00:27:49.330 ⇒ 00:27:49.970 Robert Tseng: Okay.

295 00:27:50.540 ⇒ 00:27:55.070 Henry Zhao: That’s what I’m saying, like, a lot of this attribution and stuff that’s been going on a long time, we’re at the finish line.

296 00:27:55.400 ⇒ 00:27:55.770 Robert Tseng: Yeah.

297 00:27:55.770 ⇒ 00:27:59.310 Henry Zhao: all come together to this one finale, like… and we’re almost there.

298 00:28:01.310 ⇒ 00:28:02.030 Robert Tseng: Yeah.

299 00:28:02.440 ⇒ 00:28:11.880 Robert Tseng: Okay, LTV calculation by cohort, circle community stuff, that’s actually valuable. We didn’t end up doing much with the circle community.

300 00:28:11.990 ⇒ 00:28:14.370 Robert Tseng: I think we should keep that in backlog, so…

301 00:28:14.920 ⇒ 00:28:15.510 Uttam Kumaran: Okay.

302 00:28:15.510 ⇒ 00:28:18.970 Awaish Kumar: We did some parts of it.

303 00:28:19.200 ⇒ 00:28:26.310 Robert Tseng: Yeah, we did some parts of it away, like, obviously we’re tracking it, but we didn’t end up… so it’s, Eden 388, I’m just… I’m sorry, I’m just looking at project names.

304 00:28:26.310 ⇒ 00:28:26.870 Uttam Kumaran: Exactly.

305 00:28:26.870 ⇒ 00:28:27.600 Robert Tseng: Any more context.

306 00:28:27.600 ⇒ 00:28:28.210 Uttam Kumaran: Oh, okay, yeah.

307 00:28:28.210 ⇒ 00:28:28.740 Robert Tseng: Yeah.

308 00:28:32.460 ⇒ 00:28:42.559 Robert Tseng: Yeah, because these are, like, their, whatever, top loyalty members, or whatever, is that they’re supposed… they’re supposed to be the highest LTV, highest engaged customers, so it’s… it’s like, if…

309 00:28:42.940 ⇒ 00:28:47.830 Robert Tseng: We haven’t invested enough resources to basically, like, figure out, like.

310 00:28:48.400 ⇒ 00:28:52.369 Robert Tseng: How to turn them into higher… like, what we can learn from them in…

311 00:28:52.540 ⇒ 00:28:55.300 Robert Tseng: Like, help inform marketing targeting, whatever.

312 00:28:55.430 ⇒ 00:29:02.629 Robert Tseng: Because the guy who was running this project is gone, so he’s… this has just been sitting in the backlog for a while.

313 00:29:02.630 ⇒ 00:29:04.930 Uttam Kumaran: Okay, so I’m gonna still… I’ll just move this to.

314 00:29:04.930 ⇒ 00:29:08.240 Robert Tseng: Yeah, and we did a bunch of the stuff already, as you can see, but .

315 00:29:08.240 ⇒ 00:29:09.060 Uttam Kumaran: Yeah, yeah, yeah.

316 00:29:09.060 ⇒ 00:29:09.880 Robert Tseng: finish it.

317 00:29:11.140 ⇒ 00:29:14.260 Robert Tseng: The classic Eden problem, start a bunch of projects that don’t end up.

318 00:29:14.260 ⇒ 00:29:19.409 Uttam Kumaran: No, I know, but this is where, like, we fall… it’s… this is easy for data teams to fall under this trap.

319 00:29:19.630 ⇒ 00:29:19.970 Robert Tseng: Yeah.

320 00:29:19.970 ⇒ 00:29:25.410 Uttam Kumaran: And, like, we are… we are much better than that, so this is where I want us to be.

321 00:29:25.630 ⇒ 00:29:27.140 Uttam Kumaran: Pretty precise.

322 00:29:27.250 ⇒ 00:29:33.659 Uttam Kumaran: You know, because we’ll live and die by the same thing that everybody comes in that company is, which is just they just get overwhelmed.

323 00:29:33.660 ⇒ 00:29:34.330 Robert Tseng: Yep.

324 00:29:35.030 ⇒ 00:29:40.249 Robert Tseng: Yeah, so requirements and review, so the first three can be cleared,

325 00:29:41.150 ⇒ 00:29:52.640 Robert Tseng: Yeah, the following two, that’s gonna end up falling under the mixed panel bucket of work that Henry’s gonna take on in the next couple weeks, so we gotta move the projects, or kind of create new projects.

326 00:29:52.670 ⇒ 00:30:04.440 Robert Tseng: Like, we still need to verify intakes are being tracked properly in Nixpanel, and then marketing efficiency, reporting, like, we have a dashboard for it in Tableau, but we should basically try to replicate some of that in Nixpanel.

327 00:30:05.590 ⇒ 00:30:14.779 Uttam Kumaran: Okay, so there’s two… there’s these projects here, which is, like, metrics and Automations for CMO. Can I put… can I put either of these into, like, more time boxed, like.

328 00:30:14.780 ⇒ 00:30:21.510 Robert Tseng: Yeah, they should… they should be mixed… if there are mixed… if there’s a mixed panel project, we should relabel it as a mixed panel project.

329 00:30:21.780 ⇒ 00:30:23.799 Uttam Kumaran: Okay, let me, hold on.

330 00:30:32.150 ⇒ 00:30:34.229 Uttam Kumaran: Okay, bear with me, hold on.

331 00:30:35.360 ⇒ 00:30:44.529 Robert Tseng: I think we might have lumped Mixpanel into something else, so if anything, we should just… yeah, no, we should just spin it off and call it some… it’s like a Mixpanel 2.0 or whatever.

332 00:30:44.530 ⇒ 00:30:45.030 Henry Zhao: Yeah, I agree.

333 00:30:45.030 ⇒ 00:30:46.380 Robert Tseng: Huge. Yeah.

334 00:30:49.060 ⇒ 00:30:53.659 Uttam Kumaran: Did I just say Mixpanel 2.0, like, is this just timeboxed, like, Q4, or is this, like…

335 00:30:53.660 ⇒ 00:30:55.329 Robert Tseng: Yeah, this is just Q4, yeah.

336 00:30:55.330 ⇒ 00:30:56.250 Henry Zhao: Yeah, Q4.

337 00:30:56.250 ⇒ 00:30:56.810 Robert Tseng: Yeah.

338 00:31:00.830 ⇒ 00:31:03.600 Uttam Kumaran: And I’ll go and I’m gonna clean up all this shit.

339 00:31:08.870 ⇒ 00:31:09.730 Uttam Kumaran: Okay.

340 00:31:10.350 ⇒ 00:31:11.040 Uttam Kumaran: Wonderful.

341 00:31:11.040 ⇒ 00:31:15.170 Henry Zhao: Yeah, basically after this big project is done, my next two focuses are forecasting and Mixpanel.

342 00:31:15.630 ⇒ 00:31:19.289 Henry Zhao: Like, those are my two, yeah, big bets for the end of the year.

343 00:31:19.780 ⇒ 00:31:20.380 Robert Tseng: Great.

344 00:31:24.940 ⇒ 00:31:27.110 Uttam Kumaran: Okay. Do we have a data sync?

345 00:31:27.800 ⇒ 00:31:29.400 Robert Tseng: With the marketing team?

346 00:31:30.140 ⇒ 00:31:31.260 Henry Zhao: Hmm, yes.

347 00:31:32.130 ⇒ 00:31:34.159 Henry Zhao: Oh, right now? Yeah.

348 00:31:35.460 ⇒ 00:31:38.769 Robert Tseng: Yeah, like, Cutter and Natasha are not gonna be on that call, so…

349 00:31:38.770 ⇒ 00:31:40.600 Uttam Kumaran: Oh, you’re gonna need to go right now? Okay, okay.

350 00:31:40.600 ⇒ 00:31:41.210 Henry Zhao: Yeah.

351 00:31:41.810 ⇒ 00:31:48.710 Uttam Kumaran: Alright, I may continue… Demilh, do you want to stay on, or ways you guys two want to stay on? We’ll just continue on a couple things.

352 00:31:49.580 ⇒ 00:31:52.060 Demilade Agboola: Yeah, I do have time.

353 00:31:52.320 ⇒ 00:31:53.810 Uttam Kumaran: Okay, okay, thank you guys. Okay.

354 00:31:54.240 ⇒ 00:31:55.190 Henry Zhao: Goodbye, guys.

355 00:31:55.190 ⇒ 00:31:55.889 Uttam Kumaran: Okay, bye.

356 00:31:56.430 ⇒ 00:32:00.920 Uttam Kumaran: Thanks. Okay, we made a good dent while I had those two, so… okay, perfect.

357 00:32:01.190 ⇒ 00:32:08.190 Uttam Kumaran: So, maybe, do you guys see anything else here that can get… sort of moved…

358 00:32:08.780 ⇒ 00:32:13.309 Uttam Kumaran: What I can also do is I can just look… I can expand this, basically.

359 00:32:14.010 ⇒ 00:32:19.820 Uttam Kumaran: So… Ideally, I would like to go through this right now, which is, like, next cycle.

360 00:32:20.300 ⇒ 00:32:25.830 Uttam Kumaran: Anything here that you think can get… Removed.

361 00:32:31.380 ⇒ 00:32:34.289 Demilade Agboola: So, about the next couple of cycles, see…

362 00:32:36.010 ⇒ 00:32:36.620 Awaish Kumar: Basic…

363 00:32:36.620 ⇒ 00:32:39.940 Uttam Kumaran: Basically, my goal here is to move everything to backlog.

364 00:32:40.550 ⇒ 00:32:46.550 Uttam Kumaran: And then I’m going to move things into… into… grooming individually.

365 00:32:47.320 ⇒ 00:32:49.539 Uttam Kumaran: And then, ideally, when things get

366 00:32:49.880 ⇒ 00:32:52.740 Uttam Kumaran: cycle, they’re groomed, right? So that’s, like, that’s my goal.

367 00:32:53.100 ⇒ 00:32:59.159 Awaish Kumar: So, like, one of the, like, easy ways to figure out is the… for the…

368 00:32:59.390 ⇒ 00:33:11.800 Awaish Kumar: tagging and tracking, and all the marketing-related work is the priority right now, so anything related to Tableau or dashboarding, we can move it out from the

369 00:33:11.960 ⇒ 00:33:12.880 Awaish Kumar: Psycho.

370 00:33:13.790 ⇒ 00:33:19.629 Uttam Kumaran: Okay, so I’m just gonna maybe say it out loud. So, like, this stuff, right? Finance, I can move.

371 00:33:19.760 ⇒ 00:33:20.940 Awaish Kumar: Yep.

372 00:33:21.080 ⇒ 00:33:27.539 Awaish Kumar: That can be canceled, actually. QuickBooks, we no longer… Working on that.

373 00:33:33.430 ⇒ 00:33:38.059 Demilade Agboola: I think even 825 can be canceled. We’ve done affiliate spend by job type already.

374 00:33:46.890 ⇒ 00:33:49.940 Demilade Agboola: Not sure what no one cell phone is.

375 00:33:53.320 ⇒ 00:33:54.810 Demilade Agboola: To be cloned, I guess.

376 00:33:55.410 ⇒ 00:33:58.130 Demilade Agboola: I’m not sure what 917 is.

377 00:33:58.590 ⇒ 00:34:04.090 Uttam Kumaran: I think you can either… I’ll put it in the backlog, it seems like it’s recent, so…

378 00:34:18.320 ⇒ 00:34:19.360 Demilade Agboola: Ken, I’m not exactly sure.

379 00:34:19.360 ⇒ 00:34:20.250 Awaish Kumar: practices.

380 00:34:20.790 ⇒ 00:34:23.019 Awaish Kumar: Omission Junction is.

381 00:34:24.159 ⇒ 00:34:25.439 Uttam Kumaran: This is affiliate.

382 00:34:25.440 ⇒ 00:34:33.280 Awaish Kumar: Kind of can… Yes, but, like, we didn’t end up getting any API for that, so…

383 00:34:33.780 ⇒ 00:34:39.340 Awaish Kumar: Can we backlog? Maybe we can push again for… for it some… later some time.

384 00:34:41.560 ⇒ 00:34:43.919 Uttam Kumaran: And who is this on their side that owns this?

385 00:34:45.650 ⇒ 00:34:49.960 Awaish Kumar: It’s like, like, Qatar is the main… stakeholder…

386 00:34:51.810 ⇒ 00:35:01.180 Awaish Kumar: But, like, for the commission junction, the problem was they were using the free version of it, and that didn’t have, I think.

387 00:35:01.600 ⇒ 00:35:03.400 Awaish Kumar: the API keys, or something.

388 00:35:10.360 ⇒ 00:35:10.900 Uttam Kumaran: Okay.

389 00:35:11.290 ⇒ 00:35:15.100 Awaish Kumar: We can get back to it, like, if they have made any changes.

390 00:35:16.010 ⇒ 00:35:17.759 Uttam Kumaran: Okay, great, so I will,

391 00:35:32.250 ⇒ 00:35:34.930 Uttam Kumaran: I don’t have no clue what the hell this is.

392 00:35:45.590 ⇒ 00:35:46.790 Uttam Kumaran: Similar…

393 00:35:53.150 ⇒ 00:35:54.609 Uttam Kumaran: Does this make sense?

394 00:35:55.040 ⇒ 00:35:57.549 Uttam Kumaran: This is, like, I mean, I think this is just Henry’s work.

395 00:35:58.580 ⇒ 00:35:59.250 Awaish Kumar: Yep.

396 00:36:00.300 ⇒ 00:36:02.900 Uttam Kumaran: I’m just gonna move to cancel, I don’t know what that is.

397 00:36:05.090 ⇒ 00:36:09.509 Awaish Kumar: That’s what… The attributions are doing in North Korean.

398 00:36:09.510 ⇒ 00:36:10.540 Uttam Kumaran: Yeah, yeah, yeah.

399 00:36:23.770 ⇒ 00:36:26.470 Uttam Kumaran: Okay, so… There…

400 00:36:32.090 ⇒ 00:36:33.060 Uttam Kumaran: Finance?

401 00:36:33.060 ⇒ 00:36:33.410 Awaish Kumar: Jesus.

402 00:36:33.410 ⇒ 00:36:34.479 Demilade Agboola: Is this…

403 00:36:34.480 ⇒ 00:36:35.160 Awaish Kumar: That’s true.

404 00:36:35.160 ⇒ 00:36:36.610 Demilade Agboola: Those mock-up projects.

405 00:36:38.220 ⇒ 00:36:41.800 Uttam Kumaran: This seems more like a project, yeah, okay, I’m gonna move this to backlog.

406 00:36:44.170 ⇒ 00:36:50.379 Awaish Kumar: Yeah, that was a project Annie was working on, and it got canceled, and I don’t know if…

407 00:36:50.610 ⇒ 00:36:53.360 Awaish Kumar: We are picking… picking it up again or not?

408 00:36:59.320 ⇒ 00:37:00.349 Uttam Kumaran: How about this one?

409 00:37:02.060 ⇒ 00:37:11.149 Awaish Kumar: Yeah, this one is, like, we are getting multiple, ad hoc requests, and we want to standardize that. So we just have been pushing it,

410 00:37:11.530 ⇒ 00:37:14.369 Awaish Kumar: From a sprint to Sprint because of, other…

411 00:37:14.550 ⇒ 00:37:23.110 Awaish Kumar: stuff, which takes priority. It’s just that we were… all the ad hoc requests we are serving, we somehow want to audit all of these, and…

412 00:37:23.330 ⇒ 00:37:28.749 Awaish Kumar: Figure out some, maybe, start to get some, like, tables or dashboards out.

413 00:37:28.920 ⇒ 00:37:30.829 Awaish Kumar: So we get less SDOC requests.

414 00:37:39.090 ⇒ 00:37:41.989 Uttam Kumaran: Okay, so what do you think that I should do with this one?

415 00:37:42.890 ⇒ 00:37:45.619 Awaish Kumar: And that’s relevant.

416 00:37:45.620 ⇒ 00:37:47.400 Demilade Agboola: Raven, but yeah, backlog.

417 00:37:48.590 ⇒ 00:37:49.080 Awaish Kumar: I’m back on.

418 00:37:49.080 ⇒ 00:37:51.379 Uttam Kumaran: Hi, so then it shows up in the backlog.

419 00:37:53.750 ⇒ 00:37:56.920 Uttam Kumaran: And another thing I’m gonna do is I’m just gonna remove,

420 00:38:00.760 ⇒ 00:38:04.400 Uttam Kumaran: I’m just gonna remove… And a remove due dates.

421 00:38:04.840 ⇒ 00:38:06.240 Uttam Kumaran: All of these.

422 00:38:16.140 ⇒ 00:38:17.850 Uttam Kumaran: Okay,

423 00:38:23.610 ⇒ 00:38:26.000 Uttam Kumaran: Okay, this is for Zoron…

424 00:38:26.360 ⇒ 00:38:27.100 Awaish Kumar: Yup.

425 00:38:31.720 ⇒ 00:38:33.160 Uttam Kumaran: Yeah, that’s fine.

426 00:38:40.960 ⇒ 00:38:43.009 Uttam Kumaran: Yeah, I don’t know.

427 00:38:51.120 ⇒ 00:38:52.660 Awaish Kumar: Oh, yeah.

428 00:38:53.960 ⇒ 00:38:58.129 Awaish Kumar: That’s also… that is also relevant somehow.

429 00:38:59.110 ⇒ 00:39:04.830 Awaish Kumar: We are already including Catalyst to every dashboard, but we might need a separate dashboard as well.

430 00:39:05.520 ⇒ 00:39:07.959 Awaish Kumar: So, relevant, but then backlog.

431 00:39:08.290 ⇒ 00:39:08.840 Uttam Kumaran: Okay.

432 00:39:16.720 ⇒ 00:39:17.380 Henry Zhao: Okay.

433 00:39:17.930 ⇒ 00:39:19.619 Henry Zhao: Okay, we’re back, that was a quick meeting.

434 00:39:20.060 ⇒ 00:39:20.680 Uttam Kumaran: Hey.

435 00:39:21.940 ⇒ 00:39:25.699 Uttam Kumaran: We’re continuing, so make sure DSD didn’t break anything.

436 00:39:25.700 ⇒ 00:39:31.329 Henry Zhao: That’s me. I set something up, I set this, like, a schedule, but it’s, like, on Eastern time.

437 00:39:31.540 ⇒ 00:39:36.970 Henry Zhao: I just need to make sure next week, or 3 weeks from now, that it stays that time.

438 00:39:37.220 ⇒ 00:39:39.300 Henry Zhao: Instead of shifting based on daily savings time.

439 00:39:40.360 ⇒ 00:39:41.310 Uttam Kumaran: Great.

440 00:39:43.140 ⇒ 00:39:44.030 Awaish Kumar: But…

441 00:39:44.850 ⇒ 00:39:46.509 Uttam Kumaran: I mean, we can… well, that one anyway…

442 00:39:46.510 ⇒ 00:39:47.000 Awaish Kumar: We end up…

443 00:39:47.000 ⇒ 00:39:48.090 Uttam Kumaran: gone. Yeah.

444 00:39:48.500 ⇒ 00:39:49.160 Demilade Agboola: Yeah.

445 00:39:49.160 ⇒ 00:39:54.050 Awaish Kumar: So we ended up bringing that in DVT, right? Follow-up treatments, script.

446 00:39:54.450 ⇒ 00:39:58.370 Henry Zhao: Okay, that’s true. I guess that doesn’t matter then anymore. Because you said dbt runs every hour, right?

447 00:39:58.950 ⇒ 00:39:59.450 Demilade Agboola: Yeah.

448 00:39:59.450 ⇒ 00:40:00.190 Awaish Kumar: Yes.

449 00:40:00.190 ⇒ 00:40:01.660 Henry Zhao: Okay, then we don’t need that anymore.

450 00:40:01.920 ⇒ 00:40:06.110 Henry Zhao: Because no matter what… even if an hour shift, dbt will then run, so, yeah, it’s fine.

451 00:40:08.180 ⇒ 00:40:09.500 Henry Zhao: Okay, so done.

452 00:40:10.380 ⇒ 00:40:11.300 Demilade Agboola: consult.

453 00:40:13.170 ⇒ 00:40:16.030 Uttam Kumaran: Yes, I love canceling.

454 00:40:16.030 ⇒ 00:40:17.640 Henry Zhao: No, 7 points, done.

455 00:40:18.290 ⇒ 00:40:24.970 Uttam Kumaran: Oh, done? Fine. Okay.

456 00:40:25.200 ⇒ 00:40:26.970 Uttam Kumaran: It’s gonna show up in reporting, and then…

457 00:40:28.610 ⇒ 00:40:37.829 Uttam Kumaran: You’ll see, dude, we’re… next… we haven’t… I’m almost done with this dashboard, so it’s, we’ll start to be able to see everything on Mondays. Okay, so let’s keep going on this, so…

458 00:40:39.070 ⇒ 00:40:42.699 Uttam Kumaran: Add additional snapshot model based on daily COGS sheet.

459 00:40:44.750 ⇒ 00:40:48.780 Awaish Kumar: That’s relevant, like, we are maintaining a sheet.

460 00:40:48.970 ⇒ 00:40:52.799 Awaish Kumar: for COGS, and whenever that sheet updates.

461 00:40:53.540 ⇒ 00:40:57.050 Awaish Kumar: We just get new cogs, so we are not able to make

462 00:40:57.250 ⇒ 00:41:00.240 Awaish Kumar: Like, contain the history, so we want to have a model.

463 00:41:00.980 ⇒ 00:41:01.700 Awaish Kumar: Which, like…

464 00:41:01.700 ⇒ 00:41:02.470 Demilade Agboola: shifted.

465 00:41:02.470 ⇒ 00:41:06.200 Awaish Kumar: Have a… captured all the… Upgrades.

466 00:41:08.060 ⇒ 00:41:11.720 Demilade Agboola: Yeah, bro, I, like… I have a…

467 00:41:12.010 ⇒ 00:41:14.920 Demilade Agboola: you know Sean Doc on, like, just this cogs thing.

468 00:41:15.680 ⇒ 00:41:22.230 Demilade Agboola: But I feel like it’s something we need to look at, like, long-term, about how we want to make it sustainable to maintain.

469 00:41:23.530 ⇒ 00:41:24.930 Awaish Kumar: Yeah, but right now…

470 00:41:24.930 ⇒ 00:41:25.930 Demilade Agboola: Why not be.

471 00:41:26.330 ⇒ 00:41:32.350 Demilade Agboola: Yeah, it might not be that this call, it’s a growing call, I get that. I’m just saying that long-term, we need to have a conversation about calls.

472 00:41:36.200 ⇒ 00:41:50.169 Awaish Kumar: Yeah, but my point is, the way we are getting the cogs from Basque is the only way we have right now is to get through some spreadsheets, and if the spreadsheet gets updated, we just have updated information

473 00:41:50.280 ⇒ 00:42:07.930 Awaish Kumar: In the warehouse, until and unless we go to the revision history, version history in the Excel, and get that copy and upload it to BigQuery. So, only way to handle that right now is to have some snapshot model where we capture the change in the cogs for each variant.

474 00:42:08.130 ⇒ 00:42:10.199 Awaish Kumar: Until we have some things better.

475 00:42:10.820 ⇒ 00:42:18.330 Demilade Agboola: Yes, but no one is maintaining that shit, that’s another problem. That’s part of why I said we need to have a conversation about cards.

476 00:42:18.970 ⇒ 00:42:24.529 Awaish Kumar: But I think, like, they have been sending you the COGS and product IDs to update the sheet.

477 00:42:28.020 ⇒ 00:42:30.649 Demilade Agboola: Like, not particularly.

478 00:42:33.440 ⇒ 00:42:36.249 Uttam Kumaran: So you just think we should do, like, an architecture session on COGS?

479 00:42:36.250 ⇒ 00:42:42.129 Demilade Agboola: Yes, that’s what I’m trying to say. We do need to sit down and talk about COGS as a concept.

480 00:42:42.370 ⇒ 00:42:44.680 Uttam Kumaran: Okay, okay. Now we want to solve it.

481 00:42:48.680 ⇒ 00:42:49.560 Awaish Kumar: Thank you.

482 00:42:50.960 ⇒ 00:42:51.860 Awaish Kumar: break.

483 00:42:52.240 ⇒ 00:42:55.680 Awaish Kumar: Last time we met on this, like, that was the…

484 00:42:59.300 ⇒ 00:43:01.730 Awaish Kumar: We have speed.

485 00:43:01.730 ⇒ 00:43:05.410 Demilade Agboola: Yeah, but it’s not… so the problem is, like, it’s not sustainable.

486 00:43:05.410 ⇒ 00:43:06.820 Uttam Kumaran: Yeah, I agree.

487 00:43:06.820 ⇒ 00:43:08.129 Demilade Agboola: That’s the problem.

488 00:43:08.130 ⇒ 00:43:14.080 Awaish Kumar: Yes, and whether… But the thing is that Basque is not,

489 00:43:14.410 ⇒ 00:43:20.520 Awaish Kumar: setting up any APIs for us, and we are dependent on Remo, basically to…

490 00:43:20.730 ⇒ 00:43:29.109 Awaish Kumar: like, gets sets… like, it gets developed, and we get some APIs, so we can directly get cogs from…

491 00:43:29.260 ⇒ 00:43:31.170 Awaish Kumar: from Remo platform itself.

492 00:43:32.640 ⇒ 00:43:38.320 Demilade Agboola: Yeah, well, like, even if… so, this is part of why I said the architectural diagram. So, COGS is calculated based off

493 00:43:39.190 ⇒ 00:43:45.490 Demilade Agboola: Especially when you’re trying to do total cog, it’s based off the… Products itself.

494 00:43:46.220 ⇒ 00:43:51.590 Demilade Agboola: the vial size, So it’s a commission of the product and val size.

495 00:43:51.590 ⇒ 00:43:52.030 Awaish Kumar: Yeah, bro.

496 00:43:52.030 ⇒ 00:44:00.510 Demilade Agboola: And then, obviously, the quantity. The problem with the current process is, even the current process doesn’t necessarily tell us the…

497 00:44:02.170 ⇒ 00:44:06.040 Demilade Agboola: So the same product ID can have different file sizes.

498 00:44:06.470 ⇒ 00:44:09.820 Demilade Agboola: And that is a very key component of calculating COGS.

499 00:44:12.190 ⇒ 00:44:13.160 Awaish Kumar: Yes, so…

500 00:44:13.160 ⇒ 00:44:13.959 Demilade Agboola: That’s one of the huge problems.

501 00:44:13.960 ⇒ 00:44:14.900 Awaish Kumar: mission?

502 00:44:15.310 ⇒ 00:44:22.030 Awaish Kumar: That information we can extract from the remote. They have capabilities to have wild

503 00:44:22.300 ⇒ 00:44:26.729 Awaish Kumar: Have, like, door size vial and everything for each pharmacy in their platform.

504 00:44:26.950 ⇒ 00:44:33.530 Awaish Kumar: And then we can request from an API to get that information. So it’s just that we have to build a…

505 00:44:34.040 ⇒ 00:44:36.040 Awaish Kumar: Some requirements document for it.

506 00:44:36.760 ⇒ 00:44:49.460 Demilade Agboola: Yeah, so that’s part of why we need an architectural conversation. So, yeah, that’s… so that’s why I said it’s not a straight thing to do now, but, like, we definitely need to have a call where we just talk about COGS and, like, how we want to be calculating this in the future.

507 00:44:55.540 ⇒ 00:44:56.130 Uttam Kumaran: Okay.

508 00:44:56.250 ⇒ 00:44:57.840 Uttam Kumaran: So, we can do this next week.

509 00:44:59.130 ⇒ 00:45:00.080 Demilade Agboola: Sounds good.

510 00:45:02.610 ⇒ 00:45:05.799 Uttam Kumaran: Yeah, I think one meeting, and then we at least have all the info in one place. Okay.

511 00:45:06.720 ⇒ 00:45:11.230 Uttam Kumaran: Cool. Let’s… Keep going on this, so…

512 00:45:11.650 ⇒ 00:45:15.850 Uttam Kumaran: Circle back on impact on mixed panel overages.

513 00:45:16.990 ⇒ 00:45:20.910 Henry Zhao: I think we already did this… Oh.

514 00:45:21.540 ⇒ 00:45:28.089 Henry Zhao: Put this in Mixpanel 2.0, and then next cycle. Yeah, good call.

515 00:45:30.850 ⇒ 00:45:35.300 Uttam Kumaran: And then what’s, like, what’s the scope of this? Like, you’re basically telling me, like, what the acceptance is.

516 00:45:38.480 ⇒ 00:45:42.869 Henry Zhao: I think it’s just, like, Dotting our T’s and crossing our I’s, making sure everything was okay.

517 00:45:43.570 ⇒ 00:45:45.840 Uttam Kumaran: Are you gonna… can you create, like, a…

518 00:45:46.460 ⇒ 00:45:51.200 Uttam Kumaran: I think a goal for this, can we just put a bunch of mixed panel information into the data platform documentation?

519 00:45:51.680 ⇒ 00:45:52.360 Henry Zhao: Sure.

520 00:46:01.490 ⇒ 00:46:06.080 Uttam Kumaran: Okay, and then I’m just gonna put in ready, but we can decide on the next sprint during planning.

521 00:46:06.410 ⇒ 00:46:07.500 Henry Zhao: Okay.

522 00:46:11.320 ⇒ 00:46:12.850 Uttam Kumaran: Like, a one point, right?

523 00:46:12.850 ⇒ 00:46:13.410 Henry Zhao: Yeah.

524 00:46:13.620 ⇒ 00:46:14.220 Uttam Kumaran: Okay.

525 00:46:15.270 ⇒ 00:46:24.090 Uttam Kumaran: full, let’s talk about… A, that’s this one.

526 00:46:24.590 ⇒ 00:46:29.170 Uttam Kumaran: Tutorial on how to forecast unit sales of other products.

527 00:46:37.330 ⇒ 00:46:39.930 Uttam Kumaran: Nobody knows. Okay, oh, backlog.

528 00:46:41.010 ⇒ 00:46:48.200 Uttam Kumaran: Quick Links Tracking, Mixpanel, Next panel?

529 00:46:49.250 ⇒ 00:46:50.150 Henry Zhao: No.

530 00:46:52.100 ⇒ 00:46:58.339 Henry Zhao: Let me think what we need to do here… Yeah, put it in Mixpanel.

531 00:47:00.900 ⇒ 00:47:02.470 Uttam Kumaran: What is this ticket?

532 00:47:03.420 ⇒ 00:47:11.579 Henry Zhao: So Katie Sullivan has a bunch of, links in the knowledge base that might convert to sales, but I don’t think so, though.

533 00:47:12.540 ⇒ 00:47:14.359 Henry Zhao: We just want to be able to track those.

534 00:47:15.330 ⇒ 00:47:20.639 Uttam Kumaran: Oh, this is, like, basically tracking… Who’s coming from the knowledge.

535 00:47:20.640 ⇒ 00:47:24.229 Henry Zhao: Yeah, so this is actually probably tagging and tracking, not Mixpanel.

536 00:47:30.670 ⇒ 00:47:33.099 Henry Zhao: And this can be 1 point, it’s not 2 anymore.

537 00:47:37.250 ⇒ 00:47:41.190 Henry Zhao: And give me just next cycle so I can just sync up on this next cycle.

538 00:47:41.370 ⇒ 00:47:41.990 Uttam Kumaran: Okay.

539 00:47:42.920 ⇒ 00:47:46.519 Uttam Kumaran: I’m just gonna throw it there and ready.

540 00:47:46.750 ⇒ 00:47:48.889 Uttam Kumaran: So let’s talk about…

541 00:47:49.480 ⇒ 00:47:53.609 Uttam Kumaran: Good, okay. If everyone’s so good on time, like, I think we… I just need, like, probably 10 minutes.

542 00:47:53.610 ⇒ 00:47:54.170 Henry Zhao: Yeah.

543 00:47:54.510 ⇒ 00:47:56.629 Uttam Kumaran: Okay, this one.

544 00:47:57.120 ⇒ 00:47:59.010 Uttam Kumaran: fulfillment forecasting.

545 00:48:00.590 ⇒ 00:48:05.240 Demilade Agboola: So this is a request from… I believe…

546 00:48:06.120 ⇒ 00:48:11.080 Demilade Agboola: Josh himself, he said that this is stuff he wants the pharmacy team to see.

547 00:48:11.750 ⇒ 00:48:16.610 Henry Zhao: You can add this to my forecasting project, and just put next cycle.

548 00:48:17.930 ⇒ 00:48:24.990 Demilade Agboola: I think this is more of a… like, we do need to scope out some of the things and understand what we have, what we don’t have, and, like.

549 00:48:25.320 ⇒ 00:48:25.870 Uttam Kumaran: Yeah…

550 00:48:25.870 ⇒ 00:48:29.579 Demilade Agboola: What needs to… what we need to model for that stuff.

551 00:48:29.960 ⇒ 00:48:32.050 Uttam Kumaran: I’m gonna put this in requirements.

552 00:48:33.620 ⇒ 00:48:39.320 Uttam Kumaran: Because I want… I do want… I need to go through this and just make sure, like, this seems like we should break this up or something.

553 00:48:39.850 ⇒ 00:48:41.899 Demilade Agboola: Yeah, it’s not, it’s not one ticket.

554 00:48:42.520 ⇒ 00:48:44.879 Uttam Kumaran: But I will mark it as high so it pops up.

555 00:48:45.400 ⇒ 00:48:53.700 Uttam Kumaran: And then let’s… we can figure it out from there. Yeah, okay. Great.

556 00:48:54.470 ⇒ 00:49:08.980 Uttam Kumaran: Basically, anything in the backlog, as it becomes important, should get groomed. And then until it gets groomed, because then we’ll move it in. So ideally, like, okay, cool, if we need to have a session on this, we can go do that. So, okay, let’s keep going.

557 00:49:09.300 ⇒ 00:49:15.460 Uttam Kumaran: Transition and upgrade paid media platform data and Gsheet for daily reporting.

558 00:49:18.080 ⇒ 00:49:21.579 Uttam Kumaran: This is some type of thing from 3 months ago.

559 00:49:22.120 ⇒ 00:49:25.090 Uttam Kumaran: Gonna move it for backlog.

560 00:49:26.150 ⇒ 00:49:32.609 Uttam Kumaran: Fixed upstream labeling of personalized injectable semaglutide.

561 00:49:33.720 ⇒ 00:49:37.460 Uttam Kumaran: This is something… A waste, you know what this is?

562 00:49:41.010 ⇒ 00:49:41.840 Awaish Kumar: Nope.

563 00:49:43.150 ⇒ 00:49:43.970 Uttam Kumaran: Okay, backlog…

564 00:49:43.970 ⇒ 00:49:44.524 Demilade Agboola: -Oh.

565 00:49:46.380 ⇒ 00:49:49.989 Awaish Kumar: So I, I think I worked on the personalized plans.

566 00:49:50.090 ⇒ 00:49:51.919 Demilade Agboola: I’m not sure I’ve seen this.

567 00:49:54.600 ⇒ 00:49:55.270 Uttam Kumaran: Okay.

568 00:49:56.560 ⇒ 00:49:58.760 Uttam Kumaran: I’m gonna just flip that to…

569 00:50:05.710 ⇒ 00:50:09.060 Uttam Kumaran: Okay, so that’s backlog. I’m gonna leave it there.

570 00:50:10.770 ⇒ 00:50:11.720 Uttam Kumaran: what this…

571 00:50:12.690 ⇒ 00:50:13.950 Demilade Agboola: Like, 2 months ago.

572 00:50:15.480 ⇒ 00:50:16.070 Uttam Kumaran: Okay.

573 00:50:16.850 ⇒ 00:50:22.420 Uttam Kumaran: Mitesh, Tracy, Brad, mapping…

574 00:50:25.460 ⇒ 00:50:29.869 Demilade Agboola: I believe, yeah, I believe they think I was on the call where they mentioned that they have.

575 00:50:29.870 ⇒ 00:50:30.370 Henry Zhao: Oh, me.

576 00:50:30.370 ⇒ 00:50:36.539 Demilade Agboola: A certain way they handle things, and we were trying to see if we could replicate it, or just, like, take that off their hand.

577 00:50:36.830 ⇒ 00:50:41.459 Henry Zhao: Yeah, I remember this. We should do this if we have time, it’ll just…

578 00:50:41.740 ⇒ 00:50:46.170 Uttam Kumaran: Can you, give me the English explanation…

579 00:50:46.170 ⇒ 00:50:54.300 Henry Zhao: Yeah, so right now, there’s, like, a bajillion statuses, right? They’re really messy, and they want to clean it up and, like, basically group the statuses.

580 00:50:54.780 ⇒ 00:51:05.600 Henry Zhao: And so they’ve been doing it for… And pharmacy… Pharmacy status, yeah. Basically, like, was it delivered, was it canceled? But, like, right now it’s just a huge mess. We just wanted to clean it up for them.

581 00:51:09.100 ⇒ 00:51:13.340 Henry Zhao: Like, it won’t be a lot of points, and it would be a bunch of goodwill for… the clients.

582 00:51:14.490 ⇒ 00:51:15.390 Henry Zhao: In my opinion.

583 00:51:15.930 ⇒ 00:51:18.109 Awaish Kumar: But where do we need to clean that up?

584 00:51:18.530 ⇒ 00:51:19.140 Uttam Kumaran: Yeah.

585 00:51:20.600 ⇒ 00:51:21.440 Uttam Kumaran: This…

586 00:51:23.600 ⇒ 00:51:25.899 Awaish Kumar: In the basket itself, or where?

587 00:51:26.640 ⇒ 00:51:28.630 Henry Zhao: Yeah, or just create a mapping in BigQuery.

588 00:51:30.610 ⇒ 00:51:30.980 Uttam Kumaran: Yeah.

589 00:51:30.980 ⇒ 00:51:33.850 Awaish Kumar: Pharmacy status isn’t available in Percy.

590 00:51:35.620 ⇒ 00:51:38.130 Henry Zhao: No, no, no, do their mapping in BigQuery.

591 00:51:39.500 ⇒ 00:51:40.479 Uttam Kumaran: But where’s the source?

592 00:51:40.750 ⇒ 00:51:42.650 Demilade Agboola: Yeah, where’s the source data?

593 00:51:43.270 ⇒ 00:51:48.520 Demilade Agboola: Because what Bob Mitesh does is he downloads the… he downloads directly from…

594 00:51:49.290 ⇒ 00:51:56.200 Demilade Agboola: ask, and then does the mapping. But some of the data that you can get from downloading isn’t available via webhooks.

595 00:51:56.330 ⇒ 00:52:00.460 Demilade Agboola: Bosco’s been… Stressful about this entire process.

596 00:52:00.900 ⇒ 00:52:01.690 Demilade Agboola: I’ll get into it.

597 00:52:02.010 ⇒ 00:52:02.729 Demilade Agboola: Yeah, I exploit.

598 00:52:02.730 ⇒ 00:52:06.299 Henry Zhao: then it’s probably not worth it, then. We could probably cancel this.

599 00:52:07.850 ⇒ 00:52:09.390 Henry Zhao: Since we’re trying to kill stuff.

600 00:52:10.230 ⇒ 00:52:11.709 Uttam Kumaran: I’ll move it to backlog.

601 00:52:12.500 ⇒ 00:52:13.410 Uttam Kumaran: Man…

602 00:52:14.210 ⇒ 00:52:17.230 Henry Zhao: We’ll just, yeah, we’ll just see how things are going, like, if ever we’re, like…

603 00:52:17.230 ⇒ 00:52:21.779 Uttam Kumaran: Like, for example, next week when we do grooming, it won’t be like this, it’ll be more like…

604 00:52:22.710 ⇒ 00:52:26.859 Uttam Kumaran: Is there shit that needs to get to the backlog? Is there stuff in the backlog that should come out?

605 00:52:27.030 ⇒ 00:52:31.119 Uttam Kumaran: That’s, like… so… that’s… it’ll be more, like, clean next week, so…

606 00:52:31.430 ⇒ 00:52:35.249 Uttam Kumaran: If you think at any… at any point this could be helpful, I’d rather leave it.

607 00:52:35.500 ⇒ 00:52:36.529 Henry Zhao: Okay. And then…

608 00:52:36.890 ⇒ 00:52:42.119 Uttam Kumaran: like, after a few weeks of this, you’ll see I’ll ask you multiple times, and if it doesn’t end up important, we can cancel it.

609 00:52:42.120 ⇒ 00:52:50.289 Henry Zhao: It could be after my work with Brad on SLA. Like, we could have this data in BigQuery, and this would just be something we add to it, and just be quick, get out of the way.

610 00:52:50.880 ⇒ 00:52:52.530 Henry Zhao: And then Mitesh will be happy with us.

611 00:52:55.510 ⇒ 00:53:01.149 Uttam Kumaran: Cool. And then… Orders not sent.

612 00:53:07.490 ⇒ 00:53:08.420 Demilade Agboola: I mean…

613 00:53:11.970 ⇒ 00:53:14.260 Demilade Agboola: Amazon shouldn’t deliver, you know.

614 00:53:14.580 ⇒ 00:53:22.690 Demilade Agboola: Yeah, I’m not exactly sure what this is, but I know we’ve sent this to Basque and basically said that, you know, there’s an issue with their data.

615 00:53:23.530 ⇒ 00:53:29.880 Demilade Agboola: Basically, we can see… Like, we don’t see… orders…

616 00:53:30.630 ⇒ 00:53:37.629 Demilade Agboola: Some of the orders, they are shipped, but they don’t have a sense of pharmacy there, so that means they skipped the step, like, we don’t know…

617 00:53:38.190 ⇒ 00:53:41.610 Demilade Agboola: When did that part of the process happen, basically?

618 00:53:45.570 ⇒ 00:53:46.230 Uttam Kumaran: Okay.

619 00:53:56.260 ⇒ 00:54:02.269 Demilade Agboola: There is a ticket somewhere about, like, Basque things that we are trying to push from Basque.

620 00:54:02.490 ⇒ 00:54:03.830 Demilade Agboola: the pending.

621 00:54:06.430 ⇒ 00:54:08.330 Demilade Agboola: That could be something to add there.

622 00:54:10.520 ⇒ 00:54:11.350 Uttam Kumaran: These ones?

623 00:54:14.350 ⇒ 00:54:23.560 Demilade Agboola: Yeah, so it’s, like, 900 and, like, 620. Those are, like, the bus things that were pending, like, they’re pending. 900 is to get to Escalates, yes.

624 00:54:24.180 ⇒ 00:54:29.860 Uttam Kumaran: And so, for these ones, like, should I just move it into, like, next cycle? Like…

625 00:54:31.220 ⇒ 00:54:34.290 Uttam Kumaran: Basically, we’re not doing anything this week on these.

626 00:54:35.060 ⇒ 00:54:42.639 Demilade Agboola: potentially, yeah, there’s just, like, tickets where we’re just trying to keep track of the fact that things are, you know, messed up there.

627 00:54:42.640 ⇒ 00:54:43.550 Uttam Kumaran: Okay, okay.

628 00:54:48.050 ⇒ 00:54:53.980 Uttam Kumaran: Okay, looks like we have maybe just… Couple more, so… this one…

629 00:55:00.570 ⇒ 00:55:06.520 Demilade Agboola: Yeah, but this was blocked by the fact that we cannot see

630 00:55:07.480 ⇒ 00:55:11.950 Demilade Agboola: any orders that have not yet been shipped, because Basque only sends orders shipped.

631 00:55:18.200 ⇒ 00:55:21.370 Demilade Agboola: We don’t see the send to pharmacy prior to shipping.

632 00:55:26.530 ⇒ 00:55:32.739 Uttam Kumaran: Is this something that, like, we should go figure out if it’s possible, or is it, like, okay.

633 00:55:32.740 ⇒ 00:55:38.079 Demilade Agboola: we’ve written… we’ve reached out to basketball, again, it’s part of the pending things, we’ve reached out to basketball, so…

634 00:55:38.260 ⇒ 00:55:48.360 Demilade Agboola: that’s part of why it’s hard for us to do, like, missed SLAs, and I think I told Henry this. When we were trying to do that period in which he has been sent to the pharmacy, but, like, it’s.

635 00:55:48.360 ⇒ 00:55:49.030 Uttam Kumaran: publishing.

636 00:55:49.030 ⇒ 00:55:51.149 Demilade Agboola: Three days, it’s really hard to do that.

637 00:55:52.180 ⇒ 00:55:52.800 Uttam Kumaran: Okay.

638 00:55:59.070 ⇒ 00:56:01.069 Henry Zhao: Okay, I’ll probably need to let Brad know that.

639 00:56:11.720 ⇒ 00:56:15.020 Uttam Kumaran: SLA, filter by status and filter.

640 00:56:19.140 ⇒ 00:56:21.020 Uttam Kumaran: This is, like, another one of these, right?

641 00:56:23.400 ⇒ 00:56:27.510 Awaish Kumar: Yeah, pharmacy SLAs, like, when the…

642 00:56:27.850 ⇒ 00:56:31.090 Awaish Kumar: Order is delayed, or when it’s shipped on time.

643 00:56:32.000 ⇒ 00:56:36.769 Uttam Kumaran: Okay, I’m gonna run all these by… okay, that seems, like, still probably relevant.

644 00:56:36.770 ⇒ 00:56:38.319 Henry Zhao: You’re gonna run all these by what?

645 00:56:38.570 ⇒ 00:56:40.090 Uttam Kumaran: Robert.

646 00:56:40.090 ⇒ 00:56:42.270 Henry Zhao: Can I be included in that call? Just because I want to…

647 00:56:43.030 ⇒ 00:56:48.429 Uttam Kumaran: Well, yeah, I guess you tell me, like, if this is something we need to do next week, you’re gonna have the context, so if this is something.

648 00:56:48.430 ⇒ 00:56:53.640 Henry Zhao: Because I also want to talk about the pharmacy visit. I just want to get all that done in the same discussion.

649 00:56:54.150 ⇒ 00:56:54.760 Uttam Kumaran: Okay.

650 00:56:54.760 ⇒ 00:56:56.729 Henry Zhao: What the goal is, and what… yeah.

651 00:57:02.330 ⇒ 00:57:09.870 Uttam Kumaran: Yeah… Related… 2… Let’s see…

652 00:57:12.730 ⇒ 00:57:14.760 Awaish Kumar: We have Firemox project.

653 00:57:15.490 ⇒ 00:57:16.220 Uttam Kumaran: Yeah.

654 00:57:16.940 ⇒ 00:57:21.530 Henry Zhao: I don’t know if it’s related to the visit, but yeah, I just want to get all the files in one group, yeah.

655 00:57:26.120 ⇒ 00:57:32.470 Uttam Kumaran: Okay, how do we feel about… is there anything here that is no longer a priority that you guys see?

656 00:57:32.940 ⇒ 00:57:35.580 Uttam Kumaran: Or… is not, like, next cycle.

657 00:57:36.820 ⇒ 00:57:40.460 Henry Zhao: Yeah, the Jonah Actuals dashboard is still a priority, but it’s probably not…

658 00:57:41.000 ⇒ 00:57:44.229 Henry Zhao: Next cycle, because he hasn’t really followed up on it, so…

659 00:57:44.910 ⇒ 00:57:48.190 Henry Zhao: We can just push it until we… Any work to do.

660 00:57:51.040 ⇒ 00:57:52.040 Uttam Kumaran: How about this one?

661 00:57:57.120 ⇒ 00:57:58.079 Henry Zhao: I don’t know what that is.

662 00:58:00.820 ⇒ 00:58:07.540 Awaish Kumar: Okay, so I don’t know, even we have… I don’t think we have Trustpilot data in BigQuery… yet.

663 00:58:08.150 ⇒ 00:58:08.750 Uttam Kumaran: Okay.

664 00:58:11.420 ⇒ 00:58:13.460 Uttam Kumaran: Alright, this one I’m gonna move…

665 00:58:23.440 ⇒ 00:58:27.840 Uttam Kumaran: This one seems like… Canceled, right?

666 00:58:30.880 ⇒ 00:58:31.890 Henry Zhao: Yeah, I think so.

667 00:58:31.890 ⇒ 00:58:32.570 Demilade Agboola: Yeah, I think so.

668 00:58:32.570 ⇒ 00:58:33.340 Awaish Kumar: Hold on.

669 00:58:34.210 ⇒ 00:58:35.499 Uttam Kumaran: Typeform questionnaire report.

670 00:58:35.500 ⇒ 00:58:36.479 Demilade Agboola: himself, yeah.

671 00:58:36.480 ⇒ 00:58:41.390 Awaish Kumar: No, not canceled. Basically, we did… I did work on that, like, we do have some…

672 00:58:41.690 ⇒ 00:58:46.019 Awaish Kumar: data coming from Typeform, and we have models around it.

673 00:58:50.570 ⇒ 00:58:55.930 Awaish Kumar: So it’s just, like, we are… like, what are the questions and answers?

674 00:58:57.190 ⇒ 00:59:00.230 Awaish Kumar: And our questionnaires, and we build…

675 00:59:00.650 ⇒ 00:59:11.330 Awaish Kumar: Borders quite a long ago, but then… Like, yeah, nobody, basically, Ask for it, so…

676 00:59:12.590 ⇒ 00:59:15.790 Demilade Agboola: Yeah, are they still using Typeform? I’m not sure if they still are…

677 00:59:15.790 ⇒ 00:59:18.499 Uttam Kumaran: No, that’s why Robert said they’re not still using… they’re not using it.

678 00:59:24.000 ⇒ 00:59:26.990 Uttam Kumaran: But it looks like something came up 2 months ago.

679 00:59:27.700 ⇒ 00:59:31.569 Uttam Kumaran: Okay, I’m just gonna keep it here somewhere. We could talk about it.

680 00:59:33.270 ⇒ 00:59:39.540 Awaish Kumar: Yeah, I didn’t work on that. I can share more context, like, figure out other type of tickets which I work…

681 00:59:40.360 ⇒ 00:59:46.069 Uttam Kumaran: Okay, yeah, just throw anything where we’ve started work, or whatever, just throw it somewhere back here, because I’ll come back to it.

682 00:59:46.530 ⇒ 00:59:50.709 Uttam Kumaran: But I’m just trying to move, because some of these are, like… Not next cycle.

683 00:59:52.000 ⇒ 00:59:54.380 Uttam Kumaran: Okay.

684 00:59:54.740 ⇒ 00:59:56.319 Henry Zhao: Yeah, I gotta drop it, thanks, guys.

685 00:59:56.320 ⇒ 00:59:57.330 Uttam Kumaran: Okay, thank you.

686 00:59:58.660 ⇒ 01:00:05.309 Uttam Kumaran: Okay, guys, I feel pretty good. Anything else here that… that, like, really looks like… Not next cycle.

687 01:00:07.330 ⇒ 01:00:09.510 Awaish Kumar: Nope, I’ll go to…

688 01:00:10.030 ⇒ 01:00:19.800 Uttam Kumaran: Okay. Okay, great. So, what I’m gonna do is, by Friday, I think I’m gonna hopefully try to have a decent view of, like, what’s gonna be next week, and I can send that… send that out.

689 01:00:21.800 ⇒ 01:00:28.569 Uttam Kumaran: And then, yeah, if you have new tickets that come up, please just throw it into backlog, and then Awash and I are gonna work on labels for linear.

690 01:00:28.850 ⇒ 01:00:31.320 Uttam Kumaran: Demolade, if you’re interested in that.

691 01:00:31.840 ⇒ 01:00:38.129 Uttam Kumaran: too, if you want to join, we’ll be meeting on Friday. Basically, I want to start to just, like, label tickets with, like.

692 01:00:38.500 ⇒ 01:00:42.340 Uttam Kumaran: More helpful information about the type of work.

693 01:00:42.630 ⇒ 01:00:46.090 Uttam Kumaran: And, like… just, like.

694 01:00:46.420 ⇒ 01:00:51.560 Uttam Kumaran: this, like, just, like, other helpful information so that I can start to filter things better in linear, so…

695 01:00:53.420 ⇒ 01:00:55.220 Demilade Agboola: What’s… what time on Friday?

696 01:00:58.880 ⇒ 01:01:02.060 Awaish Kumar: It’s around for… 30 Eastern.

697 01:01:02.830 ⇒ 01:01:07.850 Uttam Kumaran: We can do earlier. I don’t know, I don’t… I just might… yeah, we can do earlier.

698 01:01:10.220 ⇒ 01:01:12.399 Demilade Agboola: Do you guys want to do, like, a warning, maybe?

699 01:01:16.630 ⇒ 01:01:20.920 Demilade Agboola: Yeah, I’m fine. Like, morning works. Just for me, it would be, like.

700 01:01:20.920 ⇒ 01:01:25.000 Uttam Kumaran: It’ll be late Friday for you, so I would rather do morning, if that’s, like, fine.

701 01:01:25.940 ⇒ 01:01:28.259 Demilade Agboola: Okay, yeah, if that’s possible, that’ll be great.

702 01:01:28.890 ⇒ 01:01:31.340 Uttam Kumaran: Okay, Awish, let’s do that, let’s do some time in the morning.

703 01:01:31.670 ⇒ 01:01:34.819 Uttam Kumaran: You can do… you can do, like, 8 AM Central, I’ll be out.

704 01:01:36.150 ⇒ 01:01:36.990 Awaish Kumar: Okay.

705 01:01:37.850 ⇒ 01:01:44.929 Uttam Kumaran: Alright, thank you guys. I know this is kind of a slow meeting, but this is… we’re now, like, 70% there on this board, so…

706 01:01:46.560 ⇒ 01:01:47.570 Awaish Kumar: I think there’s right.

707 01:01:47.570 ⇒ 01:01:48.240 Demilade Agboola: Cliff?

708 01:01:48.240 ⇒ 01:01:49.979 Uttam Kumaran: Thank you, guys. Thank you. Talk to you soon.

709 01:01:50.460 ⇒ 01:01:51.080 Demilade Agboola: Bye.

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