Meeting Title: Eden Weekly Kick-Off Date: 2025-09-08 Meeting participants: Fireflies.ai Notetaker Joshua, Cutter Streeby, Andrew O’Neil, Amber Lin, Robert Tseng, Demilade Agboola, Josh
WEBVTT
1 00:04:52.550 ⇒ 00:04:53.760 Andrew O’Neil: Good morning.
2 00:04:56.080 ⇒ 00:04:57.219 Cutter Streeby: What’s up, buddy?
3 00:04:58.850 ⇒ 00:05:01.219 Andrew O’Neil: Oh, just enjoying the day so far.
4 00:05:43.710 ⇒ 00:05:44.640 Amber Lin: Hi, Cutter.
5 00:05:46.410 ⇒ 00:05:49.130 Amber Lin: Hey, Robert’s back, he’ll be joining soon.
6 00:05:49.510 ⇒ 00:05:50.190 Cutter Streeby: Cool.
7 00:06:12.730 ⇒ 00:06:15.390 Amber Lin: Mmm… Alright.
8 00:06:32.200 ⇒ 00:06:52.930 Amber Lin: Let’s just get started. I’ll check with the others if they’re joining. I have a few questions, because I met with Robert earlier, and we wanted to check on a few things. Probably the first one is about Northbeam, of where are we at with that, if we’re going to continue with it, should we pause work on Northbeam to wait until we switch platforms? What should we go…
9 00:06:52.930 ⇒ 00:06:54.260 Amber Lin: on that track.
10 00:06:55.710 ⇒ 00:07:00.619 Cutter Streeby: I’ll get you an answer by EOD. They have the call this week to see pricing.
11 00:07:00.900 ⇒ 00:07:02.610 Amber Lin: Hmm, okay, sounds good.
12 00:07:03.540 ⇒ 00:07:04.990 Amber Lin: Edit…
13 00:07:13.860 ⇒ 00:07:14.950 Amber Lin: Gotcha.
14 00:07:18.120 ⇒ 00:07:29.500 Amber Lin: And then, I saw the request about the Cloudfare thing. I think we will have someone internal to take that on. You said you want it today, right?
15 00:07:29.910 ⇒ 00:07:35.050 Cutter Streeby: Yeah, so this is… this is for the influencer program, so we have to have…
16 00:07:35.620 ⇒ 00:07:39.369 Cutter Streeby: their Cloudflare set up so that we can get inbound influencers.
17 00:07:40.130 ⇒ 00:07:48.380 Cutter Streeby: And it’s set up in the GHL sub-location, so they will need access to the GHL sub-location, maybe, unless they can just.
18 00:07:49.700 ⇒ 00:07:55.619 Cutter Streeby: Update to Cloudflare and… See if it gets approved.
19 00:07:55.920 ⇒ 00:07:59.059 Cutter Streeby: Tigrant will be your point of contact there.
20 00:07:59.060 ⇒ 00:07:59.940 Amber Lin: Gotcha.
21 00:08:00.930 ⇒ 00:08:09.350 Amber Lin: Okay, so… Yeah, let me sync with our internal team and make sure they do this today.
22 00:08:09.570 ⇒ 00:08:12.990 Amber Lin: Because they’re not part of the Eden team just yet.
23 00:08:13.410 ⇒ 00:08:16.390 Amber Lin: And then… Okay.
24 00:08:17.650 ⇒ 00:08:18.840 Amber Lin: Who’s here?
25 00:08:19.280 ⇒ 00:08:20.380 Amber Lin: Hi, Robert!
26 00:08:21.440 ⇒ 00:08:22.060 Robert Tseng: Hello.
27 00:08:22.170 ⇒ 00:08:22.970 Robert Tseng: I’m here.
28 00:08:23.400 ⇒ 00:08:29.200 Amber Lin: Hey, we just talked about the North Green stuff, Cutter said he’ll have an answer by end of the day, they’re talking about pricing.
29 00:08:29.200 ⇒ 00:08:30.130 Robert Tseng: Yeah, I heard it.
30 00:08:30.510 ⇒ 00:08:33.070 Amber Lin: Awesome. And then…
31 00:08:33.320 ⇒ 00:08:50.030 Amber Lin: Alright. And quickly, just to run through our priorities here, what we think the priorities are for Eden. So, the first one is to figure out North Beam, and then the second one is about affiliates. Right now, our task is just to make sure that all
32 00:08:50.130 ⇒ 00:08:59.860 Amber Lin: Dashboards have the same ad spend, so that’s a task that we’re taking on to standardize all of that, and also to add the tooling cost, which we didn’t have before.
33 00:09:00.990 ⇒ 00:09:09.639 Amber Lin: And then we have some dashboard edits for Adam, some dashboard tasks for finance, and then…
34 00:09:11.030 ⇒ 00:09:30.359 Amber Lin: On the ad hoc side, we have the dashboarding tasks… oh, that’s a mess. For Judge and Devin, and I’m gonna check with Awish if these are… the GHL is completed already. Koda, I just want to hear from you what you think the priorities are for the…
35 00:09:30.400 ⇒ 00:09:32.749 Amber Lin: We’re in the next 2 weeks, or if we’re just right now.
36 00:09:33.910 ⇒ 00:09:36.609 Cutter Streeby: Well, there’s the same…
37 00:09:36.830 ⇒ 00:09:42.840 Cutter Streeby: affiliate ROAS, if it’s in the product ROAS LTV dashboard, that’s where we ended last week, that.
38 00:09:43.620 ⇒ 00:09:47.320 Cutter Streeby: We were seeing it, see if we can get it in that actual dashboard.
39 00:09:47.430 ⇒ 00:09:56.569 Cutter Streeby: And then… now that Sebastian’s gone, we’re working with the pre-sales team, their BPO team.
40 00:09:56.730 ⇒ 00:10:01.660 Cutter Streeby: And they operate in GoHighLevel the same as the Influencer Inbound.
41 00:10:02.030 ⇒ 00:10:03.470 Amber Lin: Things that we’re doing.
42 00:10:03.840 ⇒ 00:10:05.580 Amber Lin: So that one…
43 00:10:05.670 ⇒ 00:10:11.889 Cutter Streeby: I mean, we’re gonna have to figure out how he got the abandoned carts from Segment.
44 00:10:12.290 ⇒ 00:10:17.020 Cutter Streeby: to fire into GHL to trigger a lead for the BPO team to call.
45 00:10:18.360 ⇒ 00:10:24.829 Cutter Streeby: So, we need abandoned carts for SEMA. Those are in there and functioning, but we need CIRM,
46 00:10:24.950 ⇒ 00:10:29.700 Cutter Streeby: NAD, and we will need Terzepatide by the end of next week, probably.
47 00:10:31.540 ⇒ 00:10:39.700 Amber Lin: I don’t know how to spell that, but I’ll just put that down. Okay, abandoned carts, and for the influencer…
48 00:10:40.850 ⇒ 00:10:46.999 Cutter Streeby: different sub-locations, so that’ll change how they’re set up. The abandoned carts is its own.
49 00:10:47.320 ⇒ 00:10:53.330 Cutter Streeby: sub-location, and SEMA is functioning, so they can check SEMA to see how it… they did it.
50 00:10:55.390 ⇒ 00:10:58.609 Cutter Streeby: No, SEMA is functioning, not CERM.
51 00:10:59.950 ⇒ 00:11:00.910 Cutter Streeby: Yeah.
52 00:11:04.330 ⇒ 00:11:08.009 Amber Lin: Gotcha. Is this in any specific dashboard, or just across the board?
53 00:11:08.640 ⇒ 00:11:18.179 Cutter Streeby: It’s… they get the data from Segment, they send it to GHL, it creates a lead, and then the BPO team calls them and says, hey, I saw you were interested.
54 00:11:18.270 ⇒ 00:11:21.849 Amber Lin: Let’s complete your application today. Gotcha, okay.
55 00:11:22.700 ⇒ 00:11:24.859 Amber Lin: Dash…
56 00:11:29.330 ⇒ 00:11:33.880 Amber Lin: Alright, so this is… High priority.
57 00:11:37.340 ⇒ 00:11:38.210 Amber Lin: Right.
58 00:11:39.670 ⇒ 00:11:45.709 Amber Lin: I’m missing Demolade.
59 00:11:46.010 ⇒ 00:11:46.930 Amber Lin: Okay.
60 00:11:47.180 ⇒ 00:11:59.109 Amber Lin: And on the customer I.O. side, I’ll check with Henry. I think we’re pretty much done. He has a few other tickets, but they’re pretty much low priority. I’ll have us focus on the ROAS and fillets.
61 00:11:59.350 ⇒ 00:12:10.070 Amber Lin: And… We’ll continue to do the finance and items dashboard, and I’ll check on the GHL.
62 00:12:13.250 ⇒ 00:12:14.040 Cutter Streeby: Cool.
63 00:12:14.040 ⇒ 00:12:14.580 Amber Lin: Yeah.
64 00:12:16.740 ⇒ 00:12:17.979 Cutter Streeby: That’s all I get.
65 00:12:18.350 ⇒ 00:12:19.450 Amber Lin: Yeah, alright.
66 00:12:19.450 ⇒ 00:12:28.630 Cutter Streeby: And Ryan, are you gonna, I mean, Robert, are you gonna have, like, a new person that’s gonna be doing, segment Cloudflare-type stuff?
67 00:12:28.710 ⇒ 00:12:37.370 Robert Tseng: Yeah, well, I mean, the Cloudflare stuff, we do a bunch of Cloudflare work internally, so I’m just gonna pull one of my other guys to do that. But, I mean, I’m still in the SME on segment.
68 00:12:38.230 ⇒ 00:12:39.210 Cutter Streeby: Okay, cool.
69 00:12:42.610 ⇒ 00:12:46.720 Robert Tseng: Yeah, I mean, just adding stuff to DNS is no big deal, we just need the permissions, so…
70 00:12:53.630 ⇒ 00:12:54.390 Amber Lin: Alright.
71 00:12:55.250 ⇒ 00:12:56.520 Amber Lin: Sounds good.
72 00:12:59.810 ⇒ 00:13:07.419 Amber Lin: Well, I mean, if that’s all we have today, I think we can call it a meeting. I’ll have to check internally with the folks who’s not here.
73 00:13:07.600 ⇒ 00:13:10.339 Amber Lin: I think they’re… they were unable to come.
74 00:13:12.040 ⇒ 00:13:13.589 Amber Lin: Oh, hi Dalmati.
75 00:13:16.940 ⇒ 00:13:20.179 Cutter Streeby: Alright, that’s where I’m at. If you guys need me, hit me up.
76 00:13:20.740 ⇒ 00:13:22.300 Amber Lin: Thanks. Sounds good.
77 00:13:25.260 ⇒ 00:13:39.549 Amber Lin: Alright, internal stand-up. I need to check with Henry, I don’t know about these, but on the ROAS side, Demolati, how… where are we at of standardizing the marketing spend across the dashboards?
78 00:13:40.300 ⇒ 00:13:46.680 Demilade Agboola: So that is just basically a PR I need to send today. That’ll be done today, and we should all be fine with that.
79 00:13:47.320 ⇒ 00:13:48.370 Demilade Agboola: Okay.
80 00:13:49.760 ⇒ 00:13:54.080 Amber Lin: Are these the same?
81 00:13:56.700 ⇒ 00:14:01.680 Demilade Agboola: Yes, I think… the… on the… I would also, like, maybe need to…
82 00:14:01.790 ⇒ 00:14:03.950 Demilade Agboola: Technically, yes and no, because yes and
83 00:14:04.330 ⇒ 00:14:09.080 Demilade Agboola: That this 844 is the issue that, you know, has caused the…
84 00:14:09.180 ⇒ 00:14:25.000 Demilade Agboola: us trying to sanitize everything. But potentially, there might be other dashboards that might not be in sync, but I will just look through, and… so I’ll basically do 844, and then 841 will be just checking around the dashboards to be able to ensure that we all have the same numbers across board.
85 00:14:25.670 ⇒ 00:14:32.770 Amber Lin: Okay, for the tooling cost side, is that something Henry would do, or is that something you have to fix in the model?
86 00:14:36.110 ⇒ 00:14:43.060 Demilade Agboola: If it’s fixed, it’s an easy, like, Tableau thing, where you just have to subtract the amount.
87 00:14:43.980 ⇒ 00:14:54.589 Demilade Agboola: But again, if we want to have it in the model… in the models for visibility, that’s fine. I just need to understand how we want to do… how we want to do that.
88 00:14:55.750 ⇒ 00:14:56.390 Amber Lin: Okay.
89 00:14:56.660 ⇒ 00:14:58.979 Amber Lin: I’ll ask Henry then. I’ll let him…
90 00:14:59.480 ⇒ 00:15:07.579 Amber Lin: determine if he’s gonna do it, or if he wants you to do that. On the Adams Changes side…
91 00:15:10.490 ⇒ 00:15:13.109 Amber Lin: Where is it?
92 00:15:14.420 ⇒ 00:15:15.950 Amber Lin: There we go.
93 00:15:23.110 ⇒ 00:15:24.120 Amber Lin: Alright.
94 00:15:24.220 ⇒ 00:15:25.230 Amber Lin: So…
95 00:15:25.230 ⇒ 00:15:25.900 Robert Tseng: Gosh.
96 00:15:26.120 ⇒ 00:15:26.960 Amber Lin: Sweet.
97 00:15:27.190 ⇒ 00:15:29.040 Amber Lin: By person…
98 00:15:36.470 ⇒ 00:15:37.300 Amber Lin: Yeah.
99 00:15:37.880 ⇒ 00:15:42.379 Amber Lin: Were we able to… I can close this, right? Or has he responded yet?
100 00:15:43.320 ⇒ 00:15:45.510 Demilade Agboola: So for this…
101 00:15:46.260 ⇒ 00:15:57.359 Demilade Agboola: he… this is… well, technically, we’re waiting for Basque to get back to us. He said that Basque is supposed to make a release very soon, and this was them trying to confirm if they had everything they needed from us.
102 00:15:57.360 ⇒ 00:15:58.360 Amber Lin: Oh, I see.
103 00:15:58.360 ⇒ 00:16:03.810 Demilade Agboola: this is part of what we need for, like, the, PharmOps, better PharmOps analytics.
104 00:16:05.210 ⇒ 00:16:06.549 Amber Lin: I see, okay.
105 00:16:07.270 ⇒ 00:16:10.720 Amber Lin: This one? Can I close this?
106 00:16:10.720 ⇒ 00:16:18.499 Robert Tseng: Does… Amber, does the… I don’t think the North Beam decision impacts us doing the Cloudflare, like, thing.
107 00:16:18.500 ⇒ 00:16:20.770 Amber Lin: No, I don’t think it impacts Cloudflare, it’s just.
108 00:16:20.770 ⇒ 00:16:24.310 Robert Tseng: So there’s like EDM tracking. Yeah, yeah, okay.
109 00:16:24.580 ⇒ 00:16:25.300 Robert Tseng: Yeah. Alright.
110 00:16:25.300 ⇒ 00:16:27.030 Demilade Agboola: This is done, this is…
111 00:16:27.500 ⇒ 00:16:28.330 Amber Lin: Gotcha.
112 00:16:28.670 ⇒ 00:16:29.790 Amber Lin: I’m gonna move…
113 00:16:30.920 ⇒ 00:16:35.440 Cutter Streeby: Hey, Robert, one thing and Amber,
114 00:16:36.520 ⇒ 00:16:45.450 Cutter Streeby: Brad is the new supply chain manager, so he’s gonna be doing what Rebecca was doing. He’s working with Mitesh for the next couple months to get onboarded.
115 00:16:45.810 ⇒ 00:16:49.569 Cutter Streeby: They need help with projections by pharmacy?
116 00:16:51.190 ⇒ 00:16:56.419 Robert Tseng: So, I’m gonna have them reach out to you guys so that they can get it done.
117 00:16:56.890 ⇒ 00:17:03.489 Robert Tseng: Sure, yeah, we were… I mean, I thought I was gonna do some of that with Rebecca last month, but she never followed up on him, so…
118 00:17:03.490 ⇒ 00:17:10.920 Cutter Streeby: Yeah, they moved her to the, like, the pharmacy location, so she’s at that pharmacy 2 days a week now, but…
119 00:17:11.349 ⇒ 00:17:13.579 Robert Tseng: Oh, really? Wait, what? In New Mexico?
120 00:17:13.730 ⇒ 00:17:18.060 Cutter Streeby: Yeah, so she’s flying, like, every week she’s there, Monday, Tuesday, getting it.
121 00:17:18.069 ⇒ 00:17:18.659 Amber Lin: Wow.
122 00:17:19.780 ⇒ 00:17:20.520 Robert Tseng: Dang.
123 00:17:20.690 ⇒ 00:17:21.560 Robert Tseng: Alright.
124 00:17:22.369 ⇒ 00:17:25.679 Cutter Streeby: So, these guys, if you want to just follow up in here…
125 00:17:25.879 ⇒ 00:17:31.849 Cutter Streeby: Robert, with, like, I know that we had this halfway done already, so I know.
126 00:17:31.850 ⇒ 00:17:32.240 Robert Tseng: Yeah.
127 00:17:32.240 ⇒ 00:17:32.620 Cutter Streeby: this…
128 00:17:32.620 ⇒ 00:17:38.470 Robert Tseng: I did it for one product across pharmacies, she wanted the other one, but we never really wanted.
129 00:17:40.730 ⇒ 00:17:41.470 Cutter Streeby: Cool.
130 00:17:41.630 ⇒ 00:17:42.330 Amber Lin: Okay.
131 00:17:43.060 ⇒ 00:17:50.469 Cutter Streeby: And just, I’ll brief you really quick, Robert, so the Eden Pharmacy can only fulfill to 8 states, so there might be something with,
132 00:17:51.040 ⇒ 00:17:53.160 Cutter Streeby: State filter, or something like that.
133 00:17:53.870 ⇒ 00:17:54.590 Robert Tseng: Okay.
134 00:17:59.280 ⇒ 00:18:00.770 Cutter Streeby: Cool, that’s really it for me.
135 00:18:02.090 ⇒ 00:18:05.190 Robert Tseng: Yeah, if it… what… yeah, okay, it’s fine. I’ll figure it out.
136 00:18:05.560 ⇒ 00:18:06.660 Cutter Streeby: Alright, cool. Hit me up.
137 00:18:06.660 ⇒ 00:18:07.190 Robert Tseng: Yep.
138 00:18:07.390 ⇒ 00:18:08.220 Robert Tseng: Yep.
139 00:18:08.220 ⇒ 00:18:14.349 Josh : Yo, we actually get this done? We get our… do we get our Facebook tracking and all the tracking done?
140 00:18:15.020 ⇒ 00:18:20.520 Robert Tseng: I mean, I think you guys are changing… you’re switching off North Beam, that kind of impacts, like, what we were doing, so…
141 00:18:21.360 ⇒ 00:18:23.540 Josh : Yeah, because you guys said North Beam sucks.
142 00:18:23.820 ⇒ 00:18:25.210 Robert Tseng: It does suck, but.
143 00:18:25.210 ⇒ 00:18:25.770 Josh : Yeah.
144 00:18:25.770 ⇒ 00:18:29.620 Robert Tseng: I guess, we were trying to make it work with Orcbeam, so…
145 00:18:31.690 ⇒ 00:18:42.569 Robert Tseng: Okay, well, I mean, like, the Cloudflare stuff, is more or less tool agnostic, so it doesn’t really matter. We’ll add that for GHL today, and then…
146 00:18:42.780 ⇒ 00:18:47.889 Robert Tseng: As far as, like, the… Yeah, I mean, the other…
147 00:18:50.060 ⇒ 00:18:56.229 Robert Tseng: free, pre-first-party pixel kind of off-white filters. We’ll, we’re, we’re, we’re gonna do that this week.
148 00:18:57.110 ⇒ 00:18:57.600 Josh : Got it.
149 00:18:58.640 ⇒ 00:18:59.630 Josh : That’s good.
150 00:19:02.930 ⇒ 00:19:04.430 Josh : Any other big stuff?
151 00:19:05.460 ⇒ 00:19:08.050 Robert Tseng: Those are the main…
152 00:19:08.180 ⇒ 00:19:17.410 Robert Tseng: things that are new that are kicking off that we are… that we pulled back in. But, if you have anything else that’s, you know, like, let us know. I do think that…
153 00:19:17.660 ⇒ 00:19:24.749 Robert Tseng: I mean, I was out of… I was out of office last week, so I would like to get caught up on, like, any strategic priorities that have shifted, so I can kind of
154 00:19:24.860 ⇒ 00:19:33.399 Robert Tseng: help, distill that into our planning. Probably, you know, probably not this cycle, but, like, I’m just thinking out, like, month, next two months.
155 00:19:33.560 ⇒ 00:19:36.730 Robert Tseng: on the Remo thing, I guess, maybe that’s probably urgent.
156 00:19:36.730 ⇒ 00:19:37.120 Josh : Yep.
157 00:19:37.120 ⇒ 00:19:42.429 Robert Tseng: We sent a proposal over. Have you been able to review and sign it so we can kick that off as well?
158 00:19:42.890 ⇒ 00:19:46.919 Josh : What’s the particular rules instead?
159 00:19:48.140 ⇒ 00:19:51.330 Robert Tseng: Sorry, it’s a bit muffled, I didn’t hear.
160 00:19:51.330 ⇒ 00:19:53.610 Josh : Is it just the flat rate thing that we talked about?
161 00:19:53.610 ⇒ 00:19:57.379 Robert Tseng: It’s, yeah, 2… 2 weeks, or it’s… yeah, I expect it 2 months.
162 00:19:57.660 ⇒ 00:19:58.320 Josh : Okay.
163 00:19:58.570 ⇒ 00:19:59.090 Robert Tseng: Yeah.
164 00:19:59.470 ⇒ 00:20:04.310 Josh : Yeah, I’ll have it re-bumped to the top for me. Okay.
165 00:20:04.720 ⇒ 00:20:05.600 Robert Tseng: Great.
166 00:20:06.250 ⇒ 00:20:17.389 Robert Tseng: The MixPanel stuff got renewed, and Adam wanted to keep it, so it is what it is. I think now that Henry’s gotten Customer I.O, like, pretty in a good place, I think that’s where his attention will go to now.
167 00:20:17.680 ⇒ 00:20:20.110 Robert Tseng: Yeah.
168 00:20:20.950 ⇒ 00:20:21.700 Robert Tseng: So that’s another…
169 00:20:21.700 ⇒ 00:20:22.410 Josh : purchase.
170 00:20:22.980 ⇒ 00:20:23.660 Robert Tseng: Shift.
171 00:20:25.690 ⇒ 00:20:28.019 Josh : Cool, cool, cool, cool. Okay.
172 00:20:28.920 ⇒ 00:20:32.330 Robert Tseng: Yeah, and then we already met with Tracy, and I forgot what the other new guy.
173 00:20:32.330 ⇒ 00:20:32.720 Amber Lin: Brad.
174 00:20:32.720 ⇒ 00:20:40.590 Robert Tseng: Brad, yeah, last week, so I think he’s picking up on a couple things that Rebecca may have dropped last month, so those will probably get added back in.
175 00:20:40.910 ⇒ 00:20:47.409 Robert Tseng: like, the forecasts, so I can kind of hand him off, like, what I’ve done it for Rebecca before on forecasting.
176 00:20:47.870 ⇒ 00:20:49.020 Josh : Cool.
177 00:20:49.020 ⇒ 00:20:55.459 Robert Tseng: And then Jonah and Adam are continuing to give new stuff on the finance-related dashboards, so…
178 00:20:55.720 ⇒ 00:20:57.390 Robert Tseng: I think those are the main things.
179 00:20:58.340 ⇒ 00:20:58.930 Josh : Cool.
180 00:21:00.480 ⇒ 00:21:07.079 Josh : Cool. So yeah, now that you’re back from building wells in Africa, or whatever you were doing with MrBeast…
181 00:21:08.620 ⇒ 00:21:10.630 Josh : Glad you’re back.
182 00:21:11.070 ⇒ 00:21:12.290 Robert Tseng: Thank you, yes.
183 00:21:12.430 ⇒ 00:21:15.200 Robert Tseng: Well, not Africa this time.
184 00:21:15.200 ⇒ 00:21:18.730 Josh : Oh, this is Kazakhstan is right here, Borat.
185 00:21:19.340 ⇒ 00:21:21.000 Robert Tseng: Yeah, some more app, exactly.
186 00:21:21.000 ⇒ 00:21:23.340 Josh : Wow, that’s no worries.
187 00:21:23.670 ⇒ 00:21:35.569 Josh : Yeah. That’s cool. That’s cool, man. Well, yeah, we can catch up a little bit later this week. I’m just getting caught up, too. I was, like, basically out traveling and working off-site stuff all last week.
188 00:21:35.820 ⇒ 00:21:38.120 Robert Tseng: Nice. Yeah, yeah, you can call me.
189 00:21:38.660 ⇒ 00:21:41.169 Josh : I’m just getting caught up, too.
190 00:21:42.110 ⇒ 00:21:42.470 Robert Tseng: Okay.
191 00:21:42.470 ⇒ 00:21:44.279 Josh : Kumas, people. Cool.
192 00:21:44.830 ⇒ 00:21:46.260 Josh : Alright, thanks guys.
193 00:21:46.480 ⇒ 00:21:47.030 Amber Lin: Yep.
194 00:21:47.170 ⇒ 00:21:48.230 Amber Lin: Thanks, Josh.
195 00:21:51.840 ⇒ 00:21:55.079 Amber Lin: Robert, is there any tasks for Andrew?
196 00:21:57.040 ⇒ 00:22:15.569 Robert Tseng: Oh yeah, so I think I already messaged Andrew, but basically, we paused last week, and then I wasn’t really sure what new stuff was coming down the pipeline, so I was like, well, I don’t really know what we’re needing. So I guess if Andrew’s still on the call, I think just getting a sense of, like, well, if there is maintenance work that we need to do, and we need to, like, budget some time for that, like.
197 00:22:16.000 ⇒ 00:22:28.510 Robert Tseng: I think it’s important. It seems like the marketing stuff is kind of up in flux, like, I think we finished the meta tracking, and that was in a good place. North Beam seems like it’s kind of paused, like, I don’t really know what they’re doing. We’re just gonna be doing that…
198 00:22:28.580 ⇒ 00:22:44.950 Robert Tseng: Cloudflare, like, pixel thing, which I guess, since we didn’t really have the people on the team to do it, I was gonna bring someone in new to do that, and he was gonna start it tomorrow. So, that to me, is all that’s related to, like, tagging and tracking bets.
199 00:22:45.450 ⇒ 00:22:47.679 Robert Tseng: I guess, high priority, but…
200 00:22:47.910 ⇒ 00:22:54.610 Robert Tseng: I think they fully winded off Sebastian, so maybe there will be stuff that’ll come up yet.
201 00:22:54.810 ⇒ 00:23:00.419 Robert Tseng: I just… I just don’t have visibility into it right now. So, yeah, I guess would…
202 00:23:00.800 ⇒ 00:23:14.850 Robert Tseng: Yeah, Andrew, since you’ve already talked to a bunch of other people, it’s kind of like, would… if you could build your own roadmap and, like, let me know, like, what else we need to do, like, I’m happy to extend, but I think I just was not sure, so that’s why I paused last week.
203 00:23:15.550 ⇒ 00:23:25.759 Andrew O’Neil: Sure, yeah, no, that makes a lot of sense. Yeah, Brian’s been… he added me to a meeting today at 1PM Central Time.
204 00:23:25.760 ⇒ 00:23:38.309 Andrew O’Neil: I think it’s a new tagging initiative, so let me know how you want me to proceed with that, if, like, I need to, like, carve out hours, or the best way to work… work with the team kind of going forward.
205 00:23:38.550 ⇒ 00:23:50.510 Robert Tseng: Okay, yeah, I mean, I’m happy for you to keep billing whatever time you spend, obviously, so there’s no cap on that. I think it’s just, like, and if you need that time to do discovery with them and figure out what’s next, like, you can… you can build on that, that’s fine.
206 00:23:50.640 ⇒ 00:23:59.979 Robert Tseng: But yeah, so I’ll let you kind of figure that out with him, and we’ll kind of, yeah, just kind of see what you have to give back to us.
207 00:24:00.540 ⇒ 00:24:16.599 Robert Tseng: Yeah, I think, like, I think I also mentioned in the messages, longer term, any, like, maintenance-related things, I kind of want to push back on Ryan, like, that’s… that’s what he should be owning, so, you know, if there’s, like, a, hey, like, we just need to have some hours to train Ryan on something, like.
208 00:24:16.600 ⇒ 00:24:22.260 Robert Tseng: I think that’s… I’m open… or, I mean, I would want us to do that as well, so…
209 00:24:22.500 ⇒ 00:24:23.390 Andrew O’Neil: Sure. Yeah.
210 00:24:24.560 ⇒ 00:24:25.250 Robert Tseng: Cool.
211 00:24:26.960 ⇒ 00:24:32.900 Amber Lin: Okay, 10 minutes, I just wanna… groom… Yeah, let’s…
212 00:24:32.900 ⇒ 00:24:35.000 Robert Tseng: Andrew me with this, it’s all good, yeah.
213 00:24:35.000 ⇒ 00:24:37.669 Amber Lin: Yeah, I just want to make sure it’s easier.
214 00:24:37.670 ⇒ 00:24:42.100 Robert Tseng: I love how Cutter, like, Joined and dropped, like, 5 times.
215 00:24:44.220 ⇒ 00:25:02.089 Amber Lin: People want less meetings. All right, so, Zamela, on your plate, I see some tasks for Adam and for Jonah, and then marketing stuff. So, for the dashboards and then the numbers.
216 00:25:02.480 ⇒ 00:25:03.390 Demilade Agboola: Yeah.
217 00:25:03.390 ⇒ 00:25:09.459 Amber Lin: Yeah, let’s think which one is more urgent that we need to do today.
218 00:25:10.490 ⇒ 00:25:11.100 Amber Lin: Oh…
219 00:25:11.100 ⇒ 00:25:15.780 Demilade Agboola: I think priority should be streamlining the spend across dashboards.
220 00:25:15.780 ⇒ 00:25:16.160 Amber Lin: Yes.
221 00:25:16.590 ⇒ 00:25:22.089 Demilade Agboola: As well as then, looking at the acquisition discounts.
222 00:25:22.410 ⇒ 00:25:23.630 Amber Lin: Yeah, okay.
223 00:25:24.210 ⇒ 00:25:25.740 Demilade Agboola: I think Adam’s more right.
224 00:25:25.800 ⇒ 00:25:26.890 Amber Lin: It’s a bit…
225 00:25:27.050 ⇒ 00:25:30.760 Demilade Agboola: I think part of what makes it a bit tricky is that part of.
226 00:25:31.090 ⇒ 00:25:35.300 Demilade Agboola: The concept of tickets were done by .
227 00:25:36.250 ⇒ 00:25:36.680 Amber Lin: By Annie.
228 00:25:36.680 ⇒ 00:25:40.410 Demilade Agboola: And I would need a little bit more context, but…
229 00:25:40.770 ⇒ 00:25:43.449 Demilade Agboola: I will, I would, like, just dig in a bit further and push that.
230 00:25:43.450 ⇒ 00:25:44.230 Amber Lin: I see.
231 00:25:44.230 ⇒ 00:25:51.319 Robert Tseng: I was gonna ask about if there was a big gap from any, leaving that was impacting the block here at WH.
232 00:25:51.320 ⇒ 00:26:00.850 Amber Lin: Mostly, she did a pretty good job of mapping things out, I just don’t know, like, at this task specifically, we just didn’t have much context, and it’s really hard to get hold of Adam.
233 00:26:00.990 ⇒ 00:26:04.410 Amber Lin: We asked multiple times, and he drops one line, so…
234 00:26:04.410 ⇒ 00:26:08.059 Robert Tseng: Yeah, I mean, yeah, yeah, I get that.
235 00:26:08.060 ⇒ 00:26:15.500 Amber Lin: It’s just how it is. I think otherwise, I think Annie the world, but I’ll let Awesha Molly.
236 00:26:16.120 ⇒ 00:26:17.720 Amber Lin: Make comments on that.
237 00:26:17.720 ⇒ 00:26:18.310 Robert Tseng: Okay.
238 00:26:18.630 ⇒ 00:26:23.320 Amber Lin: Yeah, and then I’ll push this cogs low…
239 00:26:23.480 ⇒ 00:26:34.859 Amber Lin: Internal Josh’s… and then for the finance side, I tested QuickBooks last Friday with Zoh. I think we’re able to access both the
240 00:26:34.860 ⇒ 00:26:50.590 Amber Lin: returns and chargebacks, and probably payroll as well. It’s all in the general ledger, so I was wondering if we can add that to the model, because we can do the Excel download. We… I don’t think we can link. We can get, like, admin access, or do poly…
241 00:26:50.590 ⇒ 00:26:52.850 Demilade Agboola: So, like… Yeah.
242 00:26:53.050 ⇒ 00:26:55.699 Demilade Agboola: That’s fine, so I will…
243 00:26:56.220 ⇒ 00:26:59.999 Demilade Agboola: Do you do a download of it, or should I just do the download?
244 00:27:00.000 ⇒ 00:27:04.779 Amber Lin: I think you should… I only did a test download for September, so that’s…
245 00:27:04.780 ⇒ 00:27:12.989 Demilade Agboola: Okay, oh, that’s all good then. I would… I would do it download… do we have a time frame we’re working with? Do we want to do all time, or do we just want to do what they have, like.
246 00:27:12.990 ⇒ 00:27:18.820 Amber Lin: I actually have no clue. I guess we need more clarification. But I just confirmed that we can download it.
247 00:27:18.840 ⇒ 00:27:20.419 Demilade Agboola: Alright, sounds good.
248 00:27:20.420 ⇒ 00:27:21.760 Amber Lin: We’ll… we’ll check.
249 00:27:22.370 ⇒ 00:27:27.060 Demilade Agboola: Yeah, so that will feed, 748, basically, that links to 748.
250 00:27:27.060 ⇒ 00:27:28.210 Amber Lin: Okay.
251 00:27:28.620 ⇒ 00:27:29.460 Demilade Agboola: Yeah.
252 00:27:30.800 ⇒ 00:27:35.520 Amber Lin: Mark related to… Oh.
253 00:27:35.880 ⇒ 00:27:37.630 Amber Lin: Whatever.
254 00:27:37.940 ⇒ 00:27:39.740 Amber Lin: Okay.
255 00:27:40.590 ⇒ 00:27:45.889 Amber Lin: And then, on Henry’s plate… yeah, anything else here we want to groom through?
256 00:27:46.610 ⇒ 00:27:49.819 Demilade Agboola: A4… not long run, but A45 was done today.
257 00:27:50.230 ⇒ 00:27:54.560 Demilade Agboola: So that was the one I told you they changed I see.
258 00:27:54.560 ⇒ 00:27:57.459 Amber Lin: Gotcha. Okay. Cool.
259 00:28:00.680 ⇒ 00:28:05.830 Amber Lin: I think Wednesday I’ll check, or how big this is once you had time to scope.
260 00:28:06.750 ⇒ 00:28:08.010 Demilade Agboola: Okay, sounds good.
261 00:28:08.010 ⇒ 00:28:09.240 Amber Lin: Like, okay.
262 00:28:10.290 ⇒ 00:28:16.510 Amber Lin: And then on Henry’s plate, There is… It’s blocked.
263 00:28:17.230 ⇒ 00:28:21.460 Amber Lin: Treatment, follow-ups, and mostly finance.
264 00:28:28.390 ⇒ 00:28:33.129 Amber Lin: Let’s see… I’ll have to prioritize, I think, Adam’s dashboarding.
265 00:28:33.340 ⇒ 00:28:38.000 Amber Lin: Fix… These are all blocked.
266 00:28:39.850 ⇒ 00:28:42.770 Amber Lin: Then the Jordan Tevin Dashboard.
267 00:28:44.780 ⇒ 00:28:47.959 Robert Tseng: Did we get the offline spend stuff all sorted out from…
268 00:28:47.960 ⇒ 00:28:48.410 Amber Lin: Adams.
269 00:28:48.410 ⇒ 00:28:49.050 Robert Tseng: Like, last week.
270 00:28:49.050 ⇒ 00:28:55.569 Amber Lin: Yeah, that’s all… that’s what Temlata is working on, that’s all the different affiliate sources that we added. Yeah.
271 00:28:55.570 ⇒ 00:29:01.919 Demilade Agboola: Yeah, so that’s the… the spends are what makes them out of sync, so that’s what I want to push and sync them all together.
272 00:29:02.490 ⇒ 00:29:03.000 Robert Tseng: Okay.
273 00:29:03.310 ⇒ 00:29:11.659 Amber Lin: Yeah. Who’s going to sync with Mustafa on this one? I actually have no context on what this is for.
274 00:29:11.890 ⇒ 00:29:14.589 Amber Lin: I just don’t know what Cloudflare and, like, GHL…
275 00:29:14.590 ⇒ 00:29:21.560 Robert Tseng: Yeah, I can tell Mustafa, I’m still asking Tigran some questions, he hasn’t given us everything we need yet, so…
276 00:29:22.420 ⇒ 00:29:28.440 Amber Lin: Compared to ask different questions and sync with stuff.
277 00:29:28.860 ⇒ 00:29:30.270 Amber Lin: Gotcha. Okay.
278 00:29:30.480 ⇒ 00:29:36.880 Amber Lin: And then, Robert, on your plate, how much time do you have to do Eden tests?
279 00:29:37.140 ⇒ 00:29:43.169 Robert Tseng: Today, I would say… I don’t think I’ll get into much for today, but
280 00:29:43.660 ⇒ 00:29:48.979 Robert Tseng: I mean, I… you can assume that I’m putting, like, 10 hours a week to this, so…
281 00:29:49.120 ⇒ 00:29:50.649 Robert Tseng: Okay. Yeah, like…
282 00:29:50.960 ⇒ 00:29:57.269 Robert Tseng: On the forecasting stuff, like, I mean, just anything that’s urgent that’ll end up bubbling up, like, I’ll…
283 00:29:57.570 ⇒ 00:29:59.639 Amber Lin: Okay. Like, yeah.
284 00:29:59.640 ⇒ 00:30:03.840 Robert Tseng: So, if I need to be on calls with, Tracy and And,
285 00:30:04.180 ⇒ 00:30:10.100 Robert Tseng: Sorry, I keep forgetting his name, because I’ve never met him. Brad, then, like, yeah, I’ll make time for that.
286 00:30:10.100 ⇒ 00:30:14.399 Amber Lin: Okay, how big would this be? Is it, like, 3 points, 5 points?
287 00:30:14.400 ⇒ 00:30:16.639 Robert Tseng: Yeah, 3 points.
288 00:30:16.920 ⇒ 00:30:23.670 Robert Tseng: I have to, like, piece of my model, and then I have to, like, if I have to make any changes to it, this, yeah, it takes some time.
289 00:30:23.670 ⇒ 00:30:25.710 Amber Lin: I see. I think since Brad has stole…
290 00:30:25.710 ⇒ 00:30:26.120 Demilade Agboola: Also.
291 00:30:26.120 ⇒ 00:30:27.269 Amber Lin: onboarding. Yeah, go ahead.
292 00:30:27.270 ⇒ 00:30:31.190 Demilade Agboola: I just want to flag a potential risk on this. We still…
293 00:30:31.410 ⇒ 00:30:41.589 Demilade Agboola: I mean, I would have to look and see if any changes have happened to the data, but the data coming in from BASC still has, like, a lot of pharmacy data missing.
294 00:30:43.040 ⇒ 00:30:46.600 Demilade Agboola: I’ll look into that and see if that’s still the case. I know.
295 00:30:47.710 ⇒ 00:30:48.300 Robert Tseng: Yeah.
296 00:30:48.300 ⇒ 00:30:56.740 Demilade Agboola: what Danny… I flapped to Danny and all of that, and he said Basque is making a push, an update sometime soon.
297 00:30:56.860 ⇒ 00:31:10.259 Demilade Agboola: But yeah, like, out of the orders completed, like, I remember, like, August, about 80% of them didn’t have any pharmacy data, which obviously makes it hard or very wildly inaccurate to make any projections by pharmacy.
298 00:31:11.100 ⇒ 00:31:15.939 Robert Tseng: Yeah, okay, actually, that’s good to know.
299 00:31:18.170 ⇒ 00:31:23.999 Demilade Agboola: But again, I haven’t checked that recently, so they might have done an update without, like, announcing it.
300 00:31:24.140 ⇒ 00:31:27.099 Demilade Agboola: So, it’s just that confirmation will be out.
301 00:31:27.100 ⇒ 00:31:32.629 Robert Tseng: I never know what Bash adds, like, I feel like I never know what happens when they add something.
302 00:31:33.370 ⇒ 00:31:34.260 Demilade Agboola: Yeah.
303 00:31:34.560 ⇒ 00:31:35.100 Robert Tseng: Yeah.
304 00:31:37.000 ⇒ 00:31:37.760 Amber Lin: Yep.
305 00:31:38.020 ⇒ 00:31:42.140 Amber Lin: I’ll check with Henry if we ever did this.
306 00:31:42.140 ⇒ 00:31:44.540 Robert Tseng: One thing I’m not really sure, like, I had…
307 00:31:44.870 ⇒ 00:31:47.669 Robert Tseng: Like, I don’t really know what we promised them, so…
308 00:31:47.670 ⇒ 00:31:53.680 Amber Lin: Okay, I have one last question on what Cutter said about the abandoned carts. Is that a ticket that I should add?
309 00:31:54.140 ⇒ 00:31:59.810 Robert Tseng: Yeah, so… Well, I didn’t… I didn’t understand. He wanted to see that in the report?
310 00:32:00.110 ⇒ 00:32:05.319 Amber Lin: I don’t… Don’t know, I think this is related to the GHL stuff.
311 00:32:06.590 ⇒ 00:32:08.329 Robert Tseng: Okay, yeah, I think that’s fine.
312 00:32:09.740 ⇒ 00:32:13.899 Robert Tseng: Therm, Semma, N-A-D, and then TERS, which is T-I-R-Z.
313 00:32:14.020 ⇒ 00:32:14.950 Amber Lin: Okay.
314 00:32:14.950 ⇒ 00:32:18.749 Robert Tseng: He’ll always say… he’ll always use those abbreviations, so just FYI.
315 00:32:18.750 ⇒ 00:32:20.790 Amber Lin: T… R…
316 00:32:21.030 ⇒ 00:32:22.430 Robert Tseng: E-I-R-Z.
317 00:32:23.280 ⇒ 00:32:24.190 Amber Lin: RZ…
318 00:32:24.570 ⇒ 00:32:25.290 Robert Tseng: Yeah.
319 00:32:25.290 ⇒ 00:32:26.060 Amber Lin: Okay.
320 00:32:26.550 ⇒ 00:32:27.190 Robert Tseng: Okay.
321 00:32:27.290 ⇒ 00:32:35.769 Amber Lin: Let me tag a wish. I think that’s all. I’ll check with this, these, I need to groom this, it’s a little messy.
322 00:32:39.160 ⇒ 00:32:48.600 Robert Tseng: Yeah, well, good job! Thanks for holding it down last week. I think, I feel like nobody came back, and I wasn’t getting a lot of angry messages, so I think this was,
323 00:32:48.710 ⇒ 00:32:50.859 Robert Tseng: Big success.
324 00:32:50.860 ⇒ 00:32:56.769 Amber Lin: Yeah, great. I mean, the team was… team was great, and also, they also knew that you were gone.
325 00:32:57.680 ⇒ 00:32:59.680 Robert Tseng: Okay. Yeah, that helps.
326 00:32:59.970 ⇒ 00:33:01.320 Amber Lin: Okay.
327 00:33:01.320 ⇒ 00:33:02.239 Robert Tseng: Alright, well, I gotta jump.
328 00:33:02.240 ⇒ 00:33:04.420 Amber Lin: So, I’ll see ya. Yeah, me too Bye.