Meeting Title: Eden Project Weekly Sync Date: 2025-09-08 Meeting participants: Amber Lin, Robert Tseng
WEBVTT
1 00:00:29.530 ⇒ 00:00:30.470 Robert Tseng: Hello.
2 00:00:41.660 ⇒ 00:00:42.700 Robert Tseng: I can’t hear anything.
3 00:00:46.150 ⇒ 00:00:48.959 Amber Lin: Sent you a message, and I realized you were here.
4 00:00:49.330 ⇒ 00:00:49.820 Robert Tseng: Oh.
5 00:00:50.160 ⇒ 00:00:50.820 Robert Tseng: Yes.
6 00:00:50.950 ⇒ 00:00:52.080 Robert Tseng: I…
7 00:00:52.080 ⇒ 00:00:56.740 Amber Lin: We said he’s stuck in traffic, Henry said he can’t join, so it’s just…
8 00:00:56.740 ⇒ 00:00:57.460 Robert Tseng: message.
9 00:00:57.460 ⇒ 00:00:57.780 Amber Lin: Yeah.
10 00:00:57.780 ⇒ 00:01:00.680 Robert Tseng: Okay, sure, cool, that’s fine, I can’t find that.
11 00:01:01.180 ⇒ 00:01:02.010 Amber Lin: a trip.
12 00:01:02.780 ⇒ 00:01:04.959 Robert Tseng: It was good. Is that your new place?
13 00:01:05.080 ⇒ 00:01:17.090 Amber Lin: I am actually downstairs, because I moved in on Saturday, and I have zero internet. I have one bar in my apartment. This is really nice. This is the downstairs lobby, this is the meeting room.
14 00:01:17.710 ⇒ 00:01:18.630 Robert Tseng: Oh, wow.
15 00:01:18.630 ⇒ 00:01:24.489 Amber Lin: And then, it’s really nice, but it’s expensive. This is their meeting cube.
16 00:01:24.860 ⇒ 00:01:25.320 Robert Tseng: Wow.
17 00:01:25.320 ⇒ 00:01:25.759 Amber Lin: Happy room.
18 00:01:25.760 ⇒ 00:01:26.949 Robert Tseng: Coworking space now.
19 00:01:27.190 ⇒ 00:01:30.850 Amber Lin: And then, Sony’s across the street, so that’s why.
20 00:01:30.850 ⇒ 00:01:31.460 Robert Tseng: I’m with pig.
21 00:01:31.460 ⇒ 00:01:32.500 Amber Lin: the premium.
22 00:01:32.670 ⇒ 00:01:34.490 Robert Tseng: Amazing. Pico walks…
23 00:01:34.650 ⇒ 00:01:35.720 Amber Lin: to work.
24 00:01:35.930 ⇒ 00:01:37.000 Robert Tseng: Yeah.
25 00:01:37.880 ⇒ 00:01:39.689 Robert Tseng: Great, no, I love, I love that area.
26 00:01:41.080 ⇒ 00:01:45.230 Amber Lin: And I’m 10 minutes away from Hannah for another 6 to 8 months.
27 00:01:45.670 ⇒ 00:01:46.490 Robert Tseng: Yeah.
28 00:01:46.900 ⇒ 00:01:48.560 Robert Tseng: Ours are only 6 to 8 months.
29 00:01:48.560 ⇒ 00:01:52.179 Amber Lin: Because they’re moving. They’re finding… I think they’re… they…
30 00:01:52.430 ⇒ 00:01:53.589 Robert Tseng: Oh, what? They already got it?
31 00:01:53.590 ⇒ 00:01:58.840 Amber Lin: in for a new house. I think so. I think they’re doing some repairs, and that’s why they couldn’t move in.
32 00:01:58.950 ⇒ 00:02:00.780 Amber Lin: But… Yeah.
33 00:02:00.780 ⇒ 00:02:01.770 Robert Tseng: Oh, wow.
34 00:02:01.770 ⇒ 00:02:02.520 Amber Lin: You have it.
35 00:02:02.750 ⇒ 00:02:03.620 Robert Tseng: Amazing.
36 00:02:05.430 ⇒ 00:02:06.430 Amber Lin: Okay.
37 00:02:07.080 ⇒ 00:02:07.660 Robert Tseng: Yeah.
38 00:02:10.160 ⇒ 00:02:11.760 Amber Lin: There’s…
39 00:02:11.890 ⇒ 00:02:18.010 Amber Lin: I feel like there’s quite a bit going on, Eden, but maybe it’s just because I don’t feel prepared yet.
40 00:02:19.580 ⇒ 00:02:21.000 Robert Tseng: All good. I…
41 00:02:21.320 ⇒ 00:02:27.000 Robert Tseng: I’m sorry, I felt like I thought I was gonna be able to help more, but then…
42 00:02:27.120 ⇒ 00:02:30.339 Robert Tseng: yeah, just where I was, the internet was so bad, I just couldn’t really do anything.
43 00:02:30.340 ⇒ 00:02:36.680 Amber Lin: I know, it’s okay. It didn’t… nothing blew up, so hopefully it’s still fine, but I don’t know if the execs went to you or not.
44 00:02:37.360 ⇒ 00:02:38.370 Robert Tseng: Yeah, no, I didn’t.
45 00:02:38.390 ⇒ 00:02:39.390 Amber Lin: Okay, good.
46 00:02:39.390 ⇒ 00:02:43.699 Robert Tseng: But I don’t think silence is necessarily good. I mean, we’ll just be back. We’ll be on top of it.
47 00:02:43.700 ⇒ 00:02:48.679 Amber Lin: We’ll… we’ll be back. Okay, so, customer… oh, I feel like this is mostly done.
48 00:02:49.240 ⇒ 00:02:50.289 Robert Tseng: Great, yeah.
49 00:02:50.290 ⇒ 00:02:51.030 Amber Lin: Right?
50 00:02:51.760 ⇒ 00:02:53.580 Robert Tseng: I mean, I feel like,
51 00:02:54.460 ⇒ 00:02:56.240 Robert Tseng: I’m not hearing anything more about that.
52 00:02:56.240 ⇒ 00:03:00.959 Amber Lin: Ad hoc, yeah, I’m gonna move this to plan, and then if anything blows up…
53 00:03:01.150 ⇒ 00:03:03.090 Robert Tseng: Finally, yes, okay.
54 00:03:03.860 ⇒ 00:03:04.620 Robert Tseng: Yeah.
55 00:03:04.940 ⇒ 00:03:07.200 Amber Lin: Planned? Or completed?
56 00:03:07.900 ⇒ 00:03:17.930 Amber Lin: Planned. Still needed. And then, going back, we have the… These tests…
57 00:03:18.120 ⇒ 00:03:34.459 Amber Lin: I still think… so late… last time they told us… we already did the Catalyst stuff. They’re considering switching North Beam, so right now, we don’t have too much, unless we want to do the Google Pinterest stuff, but I think they want to switch, and then we’ll have some more work there.
58 00:03:34.890 ⇒ 00:03:37.410 Robert Tseng: What… what changed?
59 00:03:37.410 ⇒ 00:03:54.179 Amber Lin: I don’t know, they just don’t like Northbeam. I don’t want… I don’t really want to switch from North Beam. They’re talking to a few, native providers, that’s what they said, and then they’ll update us once they do. So I’m not sure if we’re asking Zoran to do the UTM tracking.
60 00:03:54.950 ⇒ 00:03:55.900 Robert Tseng: Really?
61 00:03:57.480 ⇒ 00:04:00.240 Amber Lin: We’ll confirm. We’ll confirm in today’s meeting.
62 00:04:02.130 ⇒ 00:04:12.669 Amber Lin: Yeah. Okay. That’s that. On the finance side, it’s mostly Adam’s dashboarding changes, And then… so…
63 00:04:12.830 ⇒ 00:04:14.409 Robert Tseng: I did forward you a couple other.
64 00:04:14.410 ⇒ 00:04:18.749 Amber Lin: Yeah, I saw the two screenshots, I don’t know if there’s anything else.
65 00:04:18.750 ⇒ 00:04:19.890 Robert Tseng: That’s it, yeah.
66 00:04:21.509 ⇒ 00:04:34.399 Amber Lin: Jonah’s actuals dashboard… Changes… And… Jonah’s… Forecasting dash.
67 00:04:34.739 ⇒ 00:04:36.999 Amber Lin: That’s this… that’s this week.
68 00:04:38.929 ⇒ 00:04:44.999 Amber Lin: And… I think this one we can close.
69 00:04:45.489 ⇒ 00:04:50.559 Amber Lin: I’m just gonna say… unless there’s, like, a plan to follow up again? I think this is…
70 00:04:51.740 ⇒ 00:04:53.319 Amber Lin: They’ve already renewed.
71 00:04:53.780 ⇒ 00:04:56.750 Robert Tseng: Yeah, I’d already renewed, so… yeah.
72 00:04:57.150 ⇒ 00:04:58.709 Amber Lin: See, it’s done.
73 00:04:58.870 ⇒ 00:05:02.540 Amber Lin: And then the ROAS stuff…
74 00:05:03.200 ⇒ 00:05:10.290 Amber Lin: I think Temlot is pushing a change to… Today…
75 00:05:15.100 ⇒ 00:05:15.820 Amber Lin: Yeah.
76 00:05:18.110 ⇒ 00:05:19.859 Amber Lin: Affiliate truck type.
77 00:05:21.590 ⇒ 00:05:26.310 Amber Lin: Streamline… I think this is something we’re doing, of…
78 00:05:27.260 ⇒ 00:05:29.380 Amber Lin: Making sure that it’s all united.
79 00:05:29.380 ⇒ 00:05:34.410 Robert Tseng: We had a backlog of a bunch of, like, stuff, like…
80 00:05:35.170 ⇒ 00:05:40.660 Robert Tseng: model changes, dashboards being, like, inaccurate, whatever. Did we… did we paint most of that up last week?
81 00:05:41.110 ⇒ 00:05:45.270 Amber Lin: Oh, I think so. Most of it was related to ad spend.
82 00:05:45.530 ⇒ 00:05:58.949 Amber Lin: So, they did investigate on, oh, what’s… what’s causing it, and a lot of it was, oh, this… because there’s… especially for the affiliates, there’s the actual campaign cost and the tooling cost. So, when.
83 00:05:58.950 ⇒ 00:06:03.939 Robert Tseng: We didn’t have the tooling costs, because they didn’t give it to us.
84 00:06:03.940 ⇒ 00:06:08.349 Amber Lin: Internal tasks… I think these are fine.
85 00:06:08.480 ⇒ 00:06:10.840 Amber Lin: Do we add these two people?
86 00:06:12.130 ⇒ 00:06:14.919 Robert Tseng: I don’t know who Brad is, but I added Tracy.
87 00:06:14.920 ⇒ 00:06:24.969 Amber Lin: Okay, Brad is also a supply chain person, so we did the onboarding for Tracy and Brad. Can we add Brad, or can Henry help add Brad?
88 00:06:25.150 ⇒ 00:06:27.330 Robert Tseng: Yeah.
89 00:06:35.070 ⇒ 00:06:36.580 Robert Tseng: Yeah, I’ll add, Brad.
90 00:06:36.580 ⇒ 00:06:38.570 Amber Lin: Okay, sounds good.
91 00:06:38.840 ⇒ 00:06:41.689 Amber Lin: And then ad hoc…
92 00:06:44.900 ⇒ 00:06:51.579 Amber Lin: Yeah, let me… Let’s do the current cycle, just want to push some stuff out before we…
93 00:06:51.860 ⇒ 00:06:59.489 Amber Lin: do the full group meeting, which I don’t know how much people is gonna be at the full group meeting, it might just be us. So… Okay.
94 00:06:59.490 ⇒ 00:07:01.899 Robert Tseng: I mean, maybe someone on the Eden side will show up.
95 00:07:01.900 ⇒ 00:07:02.290 Amber Lin: Yay.
96 00:07:02.290 ⇒ 00:07:09.750 Robert Tseng: I think Connor will want to talk about the Cloudflare thing. Which, we’re just… we’re just gonna… we’re gonna have, Mustafa do it.
97 00:07:10.020 ⇒ 00:07:10.770 Amber Lin: Yeah, okay.
98 00:07:10.980 ⇒ 00:07:13.280 Amber Lin: Yeah.
99 00:07:13.620 ⇒ 00:07:18.340 Amber Lin: Customer I.O. stuff, I don’t know if he’s still doing it. I don’t know if we’re doing this.
100 00:07:19.450 ⇒ 00:07:22.690 Amber Lin: I’ll check with Henry.
101 00:07:22.970 ⇒ 00:07:27.700 Amber Lin: tracking side, like, I just don’t know if we’re still doing North Beam.
102 00:07:27.820 ⇒ 00:07:32.390 Amber Lin: That’s something we need to check on. On the finance side…
103 00:07:33.200 ⇒ 00:07:37.040 Amber Lin: Forecasting… oh, Devin and I did the model.
104 00:07:37.790 ⇒ 00:07:41.150 Amber Lin: Okay, so the actuals… Oh.
105 00:07:43.090 ⇒ 00:07:48.369 Amber Lin: Precision costs… Actual dashboard, forecasting dashboard…
106 00:07:48.850 ⇒ 00:07:53.580 Amber Lin: So, the modeling should be done, and if you’re doing it, you should be able to do it.
107 00:07:53.750 ⇒ 00:07:59.749 Amber Lin: Because that depends on this model. And then there’s the actual dashboard that I…
108 00:07:59.890 ⇒ 00:08:06.429 Amber Lin: wanted to ask Henry to fix it, he didn’t get to. I thought he was gonna do this weekend, and I don’t think he got to that.
109 00:08:06.830 ⇒ 00:08:11.319 Amber Lin: So, or maybe he already did the fixes.
110 00:08:11.580 ⇒ 00:08:13.609 Amber Lin: Nope, is in progress.
111 00:08:16.870 ⇒ 00:08:28.539 Amber Lin: Okay, it’s in progress. And then the ROAS stuff, standardize… Maybe this is duplicate.
112 00:08:29.000 ⇒ 00:08:32.169 Amber Lin: And the fixed cost… 2…
113 00:08:32.700 ⇒ 00:08:38.710 Amber Lin: On the remote side, how is that going? Because Josh asked about it last week when he joined.
114 00:08:39.950 ⇒ 00:08:45.219 Robert Tseng: Yeah, we had sent them a…
115 00:08:45.960 ⇒ 00:08:54.099 Robert Tseng: proposal, and I guess they haven’t necessarily followed up yet, so I think we’re… I mean, we’re basically charging them more for it, so…
116 00:08:54.100 ⇒ 00:08:55.160 Amber Lin: Yeah, okay.
117 00:08:55.160 ⇒ 00:08:55.770 Robert Tseng: Yeah.
118 00:08:56.400 ⇒ 00:09:00.990 Amber Lin: And Ryan asked last week again if, oh, how’s the updates on this?
119 00:09:01.520 ⇒ 00:09:06.429 Amber Lin: It’s just to help their migration. Do you have to do it? Can I ask a wage or demo?
120 00:09:06.430 ⇒ 00:09:08.710 Robert Tseng: Yeah, this is… this should be… this should be a wish.
121 00:09:08.710 ⇒ 00:09:09.370 Amber Lin: Okay.
122 00:09:10.020 ⇒ 00:09:12.029 Amber Lin: Great. Sounds good.
123 00:09:12.650 ⇒ 00:09:18.660 Amber Lin: Rebecca’s tutorial, does it still matter, because it’s already past the end of month?
124 00:09:19.160 ⇒ 00:09:21.170 Amber Lin: She hasn’t asked yet.
125 00:09:21.170 ⇒ 00:09:24.149 Robert Tseng: Yeah, she hasn’t ask for anything, so let’s just kick it.
126 00:09:24.150 ⇒ 00:09:31.490 Amber Lin: Hahaha I think we should kick this too.
127 00:09:33.420 ⇒ 00:09:36.940 Amber Lin: I’m just keeping… it’s been… it’s been 2 months.
128 00:09:37.500 ⇒ 00:09:42.450 Robert Tseng: I… don’t think this matters. So, but yeah, let’s just kick it.
129 00:09:42.630 ⇒ 00:09:43.210 Amber Lin: Yeah.
130 00:09:44.930 ⇒ 00:09:46.120 Amber Lin: Okay.
131 00:09:46.630 ⇒ 00:09:50.449 Robert Tseng: I’m not able to add people on this bad bot right now, I don’t know why.
132 00:09:50.450 ⇒ 00:09:50.990 Amber Lin: Hmm.
133 00:09:52.320 ⇒ 00:09:55.820 Robert Tseng: It’s okay.
134 00:09:55.820 ⇒ 00:09:59.250 Amber Lin: Ad hoc, ad hoc, dashboard.
135 00:09:59.910 ⇒ 00:10:01.280 Amber Lin: Adams…
136 00:10:02.220 ⇒ 00:10:04.870 Robert Tseng: Attemption dashboard…
137 00:10:07.200 ⇒ 00:10:16.700 Amber Lin: Quest… I want to push… Josh is dashboarding stuff out.
138 00:10:17.940 ⇒ 00:10:20.180 Amber Lin: Because he didn’t ask for it.
139 00:10:21.960 ⇒ 00:10:24.769 Amber Lin: Where should we do it? I can ask…
140 00:10:24.770 ⇒ 00:10:28.140 Robert Tseng: I feel like we’re pretty light this week. We should just… we should just include it.
141 00:10:28.140 ⇒ 00:10:37.039 Amber Lin: Okay, we’re… we’re light on the modeling side, specifically, dashboarding, because you’re taking a full dashboard, and then… I think for…
142 00:10:37.690 ⇒ 00:10:41.109 Amber Lin: two weeks, I think we’ll be… we’ll be able to do it.
143 00:10:41.110 ⇒ 00:10:41.770 Robert Tseng: Okay.
144 00:10:41.770 ⇒ 00:10:46.310 Amber Lin: Fulfillment forecasting.
145 00:10:48.290 ⇒ 00:10:52.750 Amber Lin: I’ll assign it to Henry for now.
146 00:10:54.880 ⇒ 00:10:59.260 Amber Lin: On the COG stuff… I don’t see any updates there.
147 00:10:59.670 ⇒ 00:11:03.829 Amber Lin: Download payroll data… Add that to…
148 00:11:04.780 ⇒ 00:11:07.839 Amber Lin: Yeah, I think that’s mostly… mostly it.
149 00:11:11.300 ⇒ 00:11:12.470 Amber Lin: Reminders…
150 00:11:16.740 ⇒ 00:11:17.570 Amber Lin: Okay.
151 00:11:25.960 ⇒ 00:11:26.660 Amber Lin: Yeah.
152 00:11:27.440 ⇒ 00:11:31.399 Amber Lin: Anything else you want… you want to talk about?
153 00:11:40.270 ⇒ 00:11:43.960 Robert Tseng: Sorry, I just tried to check out on Tableau, didn’t work.
154 00:11:45.060 ⇒ 00:11:53.170 Robert Tseng: Well, I guess now that I… yeah, so any, like, dashboard stuff, you can assign to between me, me and Irie, like, between two of us, we’ll take care of it.
155 00:11:53.420 ⇒ 00:11:58.029 Robert Tseng: Yeah, I feel like, for a while, we were just kind of reacting to whatever they were asking us.
156 00:11:58.170 ⇒ 00:12:09.390 Robert Tseng: I kind of want us to be, like, you know, if we have time, like, I want us people to be scheduling meetings with the stakeholders and just trying to understand, like, what’s coming and what’s next, so…
157 00:12:09.490 ⇒ 00:12:15.330 Robert Tseng: I might just bring that up during the call today, that, like, hey, like, I think we… Yeah.
158 00:12:16.280 ⇒ 00:12:18.570 Robert Tseng: start of another month, we kind of want to get…
159 00:12:18.830 ⇒ 00:12:22.979 Robert Tseng: Did you… did you join? I know they keep moving it, like, they had to keep.
160 00:12:22.980 ⇒ 00:12:27.809 Amber Lin: I tried to join today, it didn’t happen, or when I checked, it didn’t. I think they.
161 00:12:27.810 ⇒ 00:12:28.460 Robert Tseng: Or maybe it just…
162 00:12:28.460 ⇒ 00:12:28.820 Amber Lin: Wow.
163 00:12:28.820 ⇒ 00:12:32.930 Robert Tseng: Yeah, I think we just… Yeah, it got canceled.
164 00:12:33.160 ⇒ 00:12:33.730 Amber Lin: Yeah.
165 00:12:35.180 ⇒ 00:12:44.110 Robert Tseng: So yeah, I feel like… I feel a bit out of touch with, like, what their priorities are at a more, like, higher level, so I kind of want to get on top of that this week, so…
166 00:12:44.110 ⇒ 00:13:00.000 Amber Lin: Yeah, we can ask them in the meeting, too. I usually ask them in the meeting, because right now, I think our team’s perception of their priorities is their, the cus… I asked the team on Friday, they said, oh, customer journey and the finance, but I don’t think that’s true.
167 00:13:00.260 ⇒ 00:13:05.680 Amber Lin: Like, they are pushing on the finance side, but that’s not impeding any of their decisions.
168 00:13:05.680 ⇒ 00:13:11.200 Robert Tseng: Marketing is always the priority, so, like, I think that’s, if there’s anything that they need to do on their side, like, we…
169 00:13:11.320 ⇒ 00:13:17.569 Robert Tseng: Yeah, I think getting clarity on, like, what they’re doing about Northbeam, like, we’re about to start Zoran on this, so, like.
170 00:13:17.570 ⇒ 00:13:17.980 Amber Lin: Yeah.
171 00:13:18.320 ⇒ 00:13:21.340 Robert Tseng: places, so I don’t really know what changed.
172 00:13:21.790 ⇒ 00:13:22.330 Amber Lin: Okay.
173 00:13:22.330 ⇒ 00:13:22.870 Robert Tseng: Yeah.
174 00:13:23.800 ⇒ 00:13:26.229 Amber Lin: Sounds good. We’ll ask about that.
175 00:13:26.680 ⇒ 00:13:27.020 Robert Tseng: Yeah.
176 00:13:27.020 ⇒ 00:13:28.393 Amber Lin: Nay…
177 00:13:31.000 ⇒ 00:13:36.299 Robert Tseng: And then if Josh is on the call, I’m gonna tell him, like, hey, we need you to sign the rebo proposals and move forward with that.
178 00:13:36.300 ⇒ 00:13:37.520 Amber Lin: Yeah, okay.
179 00:13:37.850 ⇒ 00:13:38.910 Amber Lin: Sounds good.
180 00:13:38.910 ⇒ 00:13:39.490 Robert Tseng: Okay.
181 00:13:40.290 ⇒ 00:13:46.120 Amber Lin: Yeah, and we have a few things here, I’ll… I’ll talk about that. Stuart asked this question.
182 00:13:46.900 ⇒ 00:13:52.650 Amber Lin: Do you have a… would you be answering that, or…
183 00:13:52.650 ⇒ 00:13:58.749 Robert Tseng: These random, like, marketing gimmicks. I don’t know, I don’t stay up to date with all this stuff.
184 00:13:58.750 ⇒ 00:13:59.660 Amber Lin: Yeah.
185 00:14:00.840 ⇒ 00:14:01.980 Amber Lin: Okay.
186 00:14:01.980 ⇒ 00:14:02.659 Robert Tseng: I have.
187 00:14:04.480 ⇒ 00:14:05.290 Robert Tseng: Secondly.
188 00:14:05.470 ⇒ 00:14:07.859 Robert Tseng: Yes, that’s what he wanted to see.
189 00:14:07.860 ⇒ 00:14:13.670 Amber Lin: Yeah, okay. I will figure… figure this out. I’ll add a new project.
190 00:14:14.290 ⇒ 00:14:15.010 Robert Tseng: Okay.
191 00:14:15.010 ⇒ 00:14:15.530 Amber Lin: Yeah.
192 00:14:16.270 ⇒ 00:14:18.269 Amber Lin: Cool. Sounds good, I’ll see you in a bit.
193 00:14:18.580 ⇒ 00:14:19.660 Robert Tseng: Alright, thanks, Amber.