Leadership Priorities - Quick Reference

Keep this open during meetings to stay aligned


The One Thing Leadership Wants

“You’re a thought leader. Tell us the story with data. Don’t just be an inbox.”

Translation: Proactively drive decisions, don’t reactively build reports.


Top 5 Priorities (Jan 2026)

1. Tell the Affiliate Win Story 🏆

  • Why: They’re at conferences RIGHT NOW recruiting partners
  • What: 15% approval rate lift, $500K+ overpayment stopped, affiliates outperform all channels
  • Deliverable: 5-slide deck they can share externally

2. Support 4 Experiments/Month

  • Why: How they’ll hit 2x revenue growth
  • What: Help Ryan test pricing, landing pages, intake flows
  • Deliverable: Intake form CVR analysis + testing framework

3. Enable Self-Service (Stop Being an Inbox)

  • Why: Can’t scale if team builds every report
  • What: Train teams to use Mixpanel themselves
  • Deliverable: Training materials + request triage process

4. Build Ecommerce Best Practices (Not Bask Limitations)

  • Why: EdenOS is foundation for unified healthcare platform
  • What: Shopify-level data standards
  • Deliverable: Reference architecture + gap analysis

5. Prove Channel ROI (LTV:CAC)

  • Why: Need to shift budget to best-performing channels
  • What: Payback periods, retention curves, affiliate vs. Meta comparison
  • Deliverable: Dashboard showing where to invest

Business Goals (Context)

GoalData Implication
2x revenue growthNeed strong attribution + experimentation
3 new channelsRepeatable onboarding playbook
Marketing team scale (3 → 10+)Self-service becomes critical
Product relaunches (not new launches)Optimization > innovation
Pharmacy integrationUnified patient journey data
Telehealth + Health ClubsCross-business reporting

What to STOP Doing

❌ STOP✅ START
Being an inbox for ad hoc requestsTeaching teams to fish
Building reports no one usesUnderstanding stakeholder workflows first
Proposing measurement-heavy roadmapsLeading with insights + recommendations
Product-specific deep divesBuilding repeatable systems
Over-automating dashboardsBuilding in manual accountability

Meeting Quick Checks

Before Any Stakeholder Meeting:

  • What’s their #1 goal this quarter?
  • How does this request tie to that goal?
  • Can they do this themselves in Mixpanel? (If yes, teach them)
  • Will this lead to a decision? (If no, don’t build it)

Before ELT Calls:

  • Lead with wins, not roadmaps
  • Show $ impact (saved or earned)
  • Connect to 2x growth goal
  • Ask for confirmation on priorities

When Someone Asks for a Report:

  • “What decision does this inform?”
  • “Have you tried building this in Mixpanel?”
  • “When do you need this by?”
  • “If I build this, will you use it?”

Red Flags (We’re Off Track If…)

  • ❌ Spending >20% time on ad hoc requests
  • ❌ Building dashboards stakeholders don’t use (Monday.com problem)
  • ❌ Missing ELT commitments
  • ❌ Getting surprised by priorities (not talking to stakeholders enough)
  • ❌ Proposing analyses without tying to 2x growth goal

Key Phrases to Use

When Pushing Back on Low-Value Work:

“I want to make sure we’re focused on what moves the needle. How does this tie to your Q1 goals?”

When Teaching Self-Service:

“Let me show you how to build this yourself in Mixpanel. It’ll be faster next time.”

When Presenting to Leadership:

“Here’s the business impact: We saved $X / increased conversion Y% / proved affiliates outperform by Z%.”

When Clarifying Priorities:

“Based on our last call, I’ve prioritized [X, Y, Z]. Does this align with where you want us focused?”


Stakeholder Cheat Sheet

PersonRoleWhat They Care AboutHow to Help Them
MiteshMarketing GM2x growth, channel ROI, team efficiencyLTV:CAC models, self-service enablement
RyanExperimentation Lead4 tests/month, clear measurementIntake CVR analysis, testing framework
JuddLifecycle MarketingWin-back campaigns, reactivationSegment definitions, cohort analysis
BradOps LeadSLA tracking, operational metricsData reconciliation, trust building
SurfEdenOS LeadEcommerce data model, scalabilityBest practices, requirements clarity
ZoranMartech LeadAttribution, affiliate tracking, automationChannel performance, cost upload verification

ELT Call Preparation Template

1. Lead with Wins (60 seconds)

  • Affiliate: “$500K saved, 15% approval rate increase”
  • Experimentation: “Intake CVR analysis shows 4% improvement opportunity”
  • Self-Service: “5 new Mixpanel users, 40% drop in ad hoc requests”

2. Show What’s Next (30 seconds)

  • “Next 2 weeks: LTV:CAC model, 3 experiments launching, training 5 more users”

3. Ask for Alignment (30 seconds)

  • “Does this align with where you want us focused?”
  • “What should we prioritize next?”

4. Have Backup Slides Ready (Don’t Present Unless Asked)

  • EdenOS progress
  • Detailed roadmap
  • Technical deep dives

Decision Framework

Should We Do This Work?

┌─────────────────────────────────────────────┐
│ Does it tie to 2x growth goal?              │
│   ├─ No → Deprioritize                      │
│   └─ Yes ↓                                  │
│                                             │
│ Does it require a custom build?             │
│   ├─ No → Teach them to self-serve          │
│   └─ Yes ↓                                  │
│                                             │
│ Will it lead to a decision?                 │
│   ├─ No → Don't build it                    │
│   └─ Yes ↓                                  │
│                                             │
│ Can we build a system vs. one-off?          │
│   ├─ No → Push back or simplify             │
│   └─ Yes → Prioritize it                    │
└─────────────────────────────────────────────┘

Metrics to Track Weekly

Team Effectiveness

  • % time on ad hoc requests (Target: <20%)
  • self-service Mixpanel users (Target: 10+)

  • experiments supported (Target: 4/month)

Business Impact

  • Affiliate $ saved + earned (quantify monthly)
  • Experiment win rate (% that improve metrics)
  • LTV:CAC improvement (by channel)

Stakeholder Trust

  • Are they using our dashboards? (vs. building their own)
  • Do they invite us to strategic meetings? (vs. just execution)
  • Do they ask for insights? (vs. reports)

Common Traps to Avoid

TrapWhy It’s BadHow to Avoid
”They asked for it, so I built it”Becomes an inboxAsk: “What decision does this inform?"
"I’ll automate everything”Removes accountabilityBuild in manual check-ins
”Let me show you the full roadmap”Leadership doesn’t care about plansLead with wins, not roadmaps
”This analysis is interesting”Interesting ≠ actionableTie every analysis to a decision
”I don’t want to push back”Low-value work crowds out high-impact workUse decision framework above

Emergency Reset Questions

If you’re feeling overwhelmed or off-track, ask yourself:

  1. Am I telling stories or building reports?

    • Reports = low value, Stories = high value
  2. Am I teaching teams to fish or catching fish for them?

    • Catching fish = doesn’t scale, Teaching = scales
  3. Can I tie my current work to the 2x growth goal?

    • If no, why am I doing it?
  4. Would leadership share this work externally?

    • If no, it’s probably not strategic enough
  5. Am I building systems or solving one-off problems?

    • One-offs = patchwork, Systems = mature

Print this out and keep it visible during meetings Update after each ELT call based on new feedback