Meeting Title: Default Omni Project Check-in Date: 2026-03-03 Meeting participants: Greg Stoutenburg, Demilade Agboola
WEBVTT
1 00:00:51.620 ⇒ 00:00:52.560 Demilade Agboola: Hi, Greg.
2 00:00:55.070 ⇒ 00:00:56.520 Greg Stoutenburg: Hey, good morning, how’s it going?
3 00:00:57.170 ⇒ 00:00:59.260 Demilade Agboola: Oh, pretty good. How are you doing?
4 00:00:59.430 ⇒ 00:01:02.179 Greg Stoutenburg: Pretty good, just getting set up here for the day.
5 00:01:02.470 ⇒ 00:01:03.259 Demilade Agboola: Yeah.
6 00:01:03.260 ⇒ 00:01:05.550 Greg Stoutenburg: How was your, how was tennis over the weekend?
7 00:01:06.330 ⇒ 00:01:17.810 Demilade Agboola: Oh, it was pretty good, I had a… well, good being relative. I had a good game on Saturday, but on Sunday, I have a great game, so it’s kind of, like, mixed bag, but ultimately, yeah.
8 00:01:18.100 ⇒ 00:01:20.689 Greg Stoutenburg: It’s just part of the process of getting better.
9 00:01:20.900 ⇒ 00:01:26.630 Greg Stoutenburg: Yep, yep, that’s, that’s… that’s the attitude. Yeah, cool.
10 00:01:26.630 ⇒ 00:01:29.310 Demilade Agboola: Did you play any hockey what weekend?
11 00:01:29.710 ⇒ 00:01:47.480 Greg Stoutenburg: Yep, my team had a game, so I play… I play with two groups. One is just, like, a Sunday night pickup game, and then the other is a team that a friend of mine just started, and it’s, like, a mix of players who, like, have been playing for decades, and players who just learned how to play hockey, like, just learned what the rules are.
12 00:01:47.480 ⇒ 00:01:53.960 Greg Stoutenburg: So we lose all the time. And, so we lost 5-1.
13 00:01:54.040 ⇒ 00:02:08.819 Greg Stoutenburg: But at least I got the one, so that’s good. My own play was good, so, you know, it’s always… it’s a mixed thing. You want to win, but you also want to play well. Ideally, you get both, but can’t always, so…
14 00:02:09.520 ⇒ 00:02:10.080 Greg Stoutenburg: Yeah.
15 00:02:10.080 ⇒ 00:02:13.780 Demilade Agboola: But, like, curious, because I know hockey…
16 00:02:14.250 ⇒ 00:02:25.099 Demilade Agboola: In a way, it’s kind of like, soccer, football, in the sense that, like, it’s a team sport, so you can play really well, but obviously it might not be enough to lift your team to victory.
17 00:02:25.390 ⇒ 00:02:37.810 Demilade Agboola: Yeah. And especially, like, in soccer, there’s a position called the striker whose job is just to score. Yeah. And so, obviously, you depend on your teammates feeding you the ball.
18 00:02:37.810 ⇒ 00:02:40.550 Greg Stoutenburg: Yeah. Also, you def… you depend on…
19 00:02:40.650 ⇒ 00:02:43.600 Demilade Agboola: Just basically the entire structure of the team.
20 00:02:44.310 ⇒ 00:02:47.769 Demilade Agboola: So I wonder how similar hockey is to that, like…
21 00:02:48.340 ⇒ 00:02:55.150 Demilade Agboola: Is it playing really badly? How, like, what do you do to help them, or is it just, like, I can’t do anything?
22 00:02:55.150 ⇒ 00:03:13.390 Greg Stoutenburg: Yeah, no, that’s a good question. So, like, so in soccer, there’s 11 people on the field at once, right? Yeah. On a team? Yeah. In hockey, there’s 5 skaters and the goalie. In hockey, if someone gets a penalty, the person who committed the penalty goes to the penalty box. For how long? Depends on how severe the penalty is.
23 00:03:13.440 ⇒ 00:03:14.450 Demilade Agboola: So…
24 00:03:14.450 ⇒ 00:03:22.150 Greg Stoutenburg: If you’re supposed to have 5 players, and you get a penalty, now you’ve got 4 players. And that 5 versus 4 disadvantage is actually a pretty big
25 00:03:22.390 ⇒ 00:03:23.610 Greg Stoutenburg: disadvantage.
26 00:03:23.690 ⇒ 00:03:33.600 Greg Stoutenburg: Now, translate that to just having a brand new, really weak player. If there’s someone on your shift of 5 people who’s just, like, not up to par with the rest of you.
27 00:03:33.600 ⇒ 00:03:47.480 Greg Stoutenburg: it’s kind of like being on the penalty kill position. It’s way harder if the other team, you know, is balanced. So, basically, it’s like, it’s a pretty big disadvantage. Like, you know, you do your best,
28 00:03:47.570 ⇒ 00:03:50.440 Greg Stoutenburg: You do your best. I mean, one thing that can be tempting…
29 00:03:50.580 ⇒ 00:04:08.939 Greg Stoutenburg: when you see that there’s a weaker player, is, like, play outside of your own position to try to cover for them, but then that’s gonna… that’ll create disadvantages too, right? Because now… now you’ve exposed your own position. Usually I play center, which is a sort of, like… it’s supposed to be… it’s a… it’s a sort of, like, full-on…
30 00:04:08.970 ⇒ 00:04:11.570 Greg Stoutenburg: end-to-end position.
31 00:04:11.570 ⇒ 00:04:11.930 Demilade Agboola: Yeah.
32 00:04:11.930 ⇒ 00:04:24.359 Greg Stoutenburg: that does some forward and has some defensive responsibilities, too. But, like, you know, say my right winger is pretty weak, like, then I’m gonna be tempted to pretty much play center and right wing, but that’s just not possible, you know?
33 00:04:24.780 ⇒ 00:04:25.740 Greg Stoutenburg: Yeah.
34 00:04:26.400 ⇒ 00:04:35.639 Demilade Agboola: I would… I would… it sounds like… because, like, in football, the midfield is, like… like, midfield will be quote-unquote center in hockey, and midfield is, like, one of the most important… if not the most important position.
35 00:04:35.850 ⇒ 00:04:37.449 Greg Stoutenburg: Yeah. In full. Yeah.
36 00:04:37.450 ⇒ 00:04:40.840 Demilade Agboola: I’ll sucker, like, as we… Yeah, yeah. Yeah.
37 00:04:40.970 ⇒ 00:04:41.910 Greg Stoutenburg: Yeah.
38 00:04:41.920 ⇒ 00:04:47.350 Demilade Agboola: Yeah, I mean, center is probably the most important position, but once you’re down to 5 players, like.
39 00:04:47.350 ⇒ 00:04:51.979 Greg Stoutenburg: It’s… every position is really important.
40 00:04:52.000 ⇒ 00:04:52.730 Demilade Agboola: I don’t know.
41 00:04:52.730 ⇒ 00:05:05.220 Greg Stoutenburg: Yeah. Yeah, I’m with some friends, I’m looking at doing a 3-on-3 tournament in April, and like, man, if you have a single weak player on your 3-on-3 team, you’re just gonna get smoked.
42 00:05:05.530 ⇒ 00:05:10.069 Demilade Agboola: Yeah, definitely. Like, I can imagine that there will be so much space.
43 00:05:10.070 ⇒ 00:05:15.539 Greg Stoutenburg: So much space, yeah. Exactly. To just go around a weaker player. Yeah.
44 00:05:16.170 ⇒ 00:05:17.130 Greg Stoutenburg: Ugh.
45 00:05:17.540 ⇒ 00:05:20.910 Greg Stoutenburg: Alright, well, good sports talk.
46 00:05:21.260 ⇒ 00:05:23.700 Greg Stoutenburg: Hopefully I’ll have a game tomorrow, we’ll see.
47 00:05:24.190 ⇒ 00:05:25.970 Demilade Agboola: Hopefully, hopefully that goes well, too.
48 00:05:25.970 ⇒ 00:05:33.520 Greg Stoutenburg: Yeah, yeah. So, yeah, alright, well, I mean, I guess I just asked for the time, because Utam mentioned, like.
49 00:05:33.680 ⇒ 00:05:34.710 Greg Stoutenburg: you know.
50 00:05:34.940 ⇒ 00:05:51.750 Greg Stoutenburg: just being involved in how, how default are using Omni, so I thought maybe I would just ask for, like, context there on what they’ve been doing or want to do, and, see if there’s a place where I might be able to help. I mean, I certainly wouldn’t want to come in and just, like.
51 00:05:52.090 ⇒ 00:05:56.160 Greg Stoutenburg: pull away from what you’re already doing, but, you know, if there are ways that I can
52 00:05:56.330 ⇒ 00:05:59.359 Greg Stoutenburg: add to it, then, you know, then I’d like to do that.
53 00:05:59.770 ⇒ 00:06:03.890 Demilade Agboola: Okay, appreciate that. Give me one second, let me share my screen.
54 00:06:14.720 ⇒ 00:06:25.230 Demilade Agboola: Trying to… So, stop… Alright, there’s a document Mustafa’s sent to me I’m trying to find as well.
55 00:06:40.530 ⇒ 00:06:41.310 Demilade Agboola: Hey.
56 00:06:42.620 ⇒ 00:06:44.719 Demilade Agboola: Alright, so let me show my screen now.
57 00:06:57.310 ⇒ 00:06:58.369 Demilade Agboola: Thank you so much, man?
58 00:06:59.250 ⇒ 00:07:00.130 Greg Stoutenburg: Yes.
59 00:07:00.660 ⇒ 00:07:05.080 Demilade Agboola: Alright, so, couple things… So,
60 00:07:06.260 ⇒ 00:07:15.440 Demilade Agboola: The default is basically, like, a green field for now, like, I mean, there’s some things in here. These are, like, the ad hoc analysis that were made of one-time exports.
61 00:07:15.990 ⇒ 00:07:23.100 Demilade Agboola: But we’re trying to, like, build out topics for them based off of, how we’re building out their infrastructure.
62 00:07:23.910 ⇒ 00:07:32.900 Demilade Agboola: On that… on that end, we have a couple, like, so these are our Gantt charts, so the couple things we’re trying to do are the GTMI revenue metrics.
63 00:07:33.270 ⇒ 00:07:38.639 Demilade Agboola: As well as the, customer reporting and enablement. So that’s kind of what we’re doing.
64 00:07:38.970 ⇒ 00:07:44.240 Demilade Agboola: I think… We have…
65 00:07:48.460 ⇒ 00:07:49.180 Demilade Agboola: Okay.
66 00:07:49.670 ⇒ 00:07:51.989 Demilade Agboola: We have a couple…
67 00:07:52.880 ⇒ 00:07:58.549 Demilade Agboola: Alright, so we’ve been able to get across to the stakeholders for the two dashboards that we need.
68 00:07:58.770 ⇒ 00:08:07.249 Demilade Agboola: And there are technically 3 right here. So one is the financial summary dashboard.
69 00:08:07.680 ⇒ 00:08:10.069 Demilade Agboola: That is needed by a lady called Laura.
70 00:08:10.810 ⇒ 00:08:16.579 Demilade Agboola: That will largely contain these sort of details, so it’s like the booked revenue.
71 00:08:17.040 ⇒ 00:08:21.490 Demilade Agboola: And all of that, the revenue growth, margin, burn rates, runway.
72 00:08:21.800 ⇒ 00:08:29.330 Demilade Agboola: I marked these as red because she said they’re still trying to define, like, this, like, park and LTV.
73 00:08:29.800 ⇒ 00:08:35.619 Demilade Agboola: So, we should put a pin in it for now, so I just mark it as red, like, okay, we’re gonna…
74 00:08:35.960 ⇒ 00:08:37.609 Demilade Agboola: Delay that further.
75 00:08:38.250 ⇒ 00:08:42.159 Demilade Agboola: And they currently have this dashboard,
76 00:08:43.700 ⇒ 00:08:47.230 Demilade Agboola: So that’s what she currently uses. It’s based off of Salesforce.
77 00:08:51.460 ⇒ 00:08:56.650 Demilade Agboola: And so that’s how you have, like, the total ERR, new… net new ARR this month, all that stuff.
78 00:08:56.910 ⇒ 00:08:59.359 Demilade Agboola: And the breakdown of the ARR.
79 00:08:59.880 ⇒ 00:09:08.020 Demilade Agboola: So she wants… It’s, like, just basically replicated as a… Dashboard in… Omni…
80 00:09:08.600 ⇒ 00:09:09.440 Greg Stoutenburg: Okay.
81 00:09:09.440 ⇒ 00:09:23.979 Demilade Agboola: Those are the two main dashboards, basically, that she will need. She’ll need this financial summary dashboard as one dashboard that only her… so we’d also have to do some data governance stuff. So only her, and I can’t remember, I think the CEO are supposed to have access to it.
82 00:09:24.350 ⇒ 00:09:28.239 Demilade Agboola: So, beyond that, it’s private information for the rest of the team.
83 00:09:28.810 ⇒ 00:09:36.920 Demilade Agboola: And then… this ARR dash that we will replicate as well, and then also add some new metrics to it as well, so…
84 00:09:37.050 ⇒ 00:09:41.740 Demilade Agboola: Number of customers needs to be split between enterprise and mid-market.
85 00:09:41.970 ⇒ 00:09:47.740 Demilade Agboola: And then GRR and NRR metrics, so we’ll need a normal And he cohorted.
86 00:09:47.940 ⇒ 00:09:49.619 Demilade Agboola: Version of that.
87 00:09:50.410 ⇒ 00:09:51.150 Greg Stoutenburg: Okay.
88 00:09:51.580 ⇒ 00:09:59.949 Demilade Agboola: I also need a filter by, like, their manager, like, their community service manager, or customer support manager, sorry. So, like, Lauren, Beth, and Dina.
89 00:10:00.400 ⇒ 00:10:02.709 Demilade Agboola: Where they can come in and just basically go…
90 00:10:02.860 ⇒ 00:10:06.289 Demilade Agboola: What’s the… what are the metrics for these people?
91 00:10:08.290 ⇒ 00:10:10.730 Demilade Agboola: I had a comment for this, just remembered.
92 00:10:14.750 ⇒ 00:10:17.509 Demilade Agboola: Can I add… okay, I can add a diagram.
93 00:10:18.770 ⇒ 00:10:23.259 Demilade Agboola: But… I’m trying to… sorry, give me one second.
94 00:10:23.500 ⇒ 00:10:24.180 Greg Stoutenburg: Sure.
95 00:10:25.180 ⇒ 00:10:33.819 Demilade Agboola: I’m trying to… because I know the lady, Laura, in question, has sent me What that looks like.
96 00:10:54.910 ⇒ 00:10:57.100 Demilade Agboola: So… Laura.
97 00:11:03.240 ⇒ 00:11:04.990 Demilade Agboola: There’s image…
98 00:11:14.080 ⇒ 00:11:16.530 Demilade Agboola: Alright, so she wants something that looks like this.
99 00:11:17.120 ⇒ 00:11:17.780 Greg Stoutenburg: Okay.
100 00:11:18.360 ⇒ 00:11:24.510 Demilade Agboola: And that’s why I wanted to… Get it here as well.
101 00:11:32.120 ⇒ 00:11:36.600 Demilade Agboola: Text just makes, like, Word documents become so weird.
102 00:11:36.800 ⇒ 00:11:37.480 Greg Stoutenburg: Yeah.
103 00:11:38.660 ⇒ 00:11:39.320 Demilade Agboola: Done.
104 00:11:39.800 ⇒ 00:11:47.449 Demilade Agboola: Images, sorry, make, like, what documents comes away. Yeah, so GR as well.
105 00:11:48.410 ⇒ 00:11:50.250 Demilade Agboola: And then… this.
106 00:11:50.580 ⇒ 00:11:53.680 Demilade Agboola: Also, we also wanted to do, like, customer…
107 00:11:54.110 ⇒ 00:11:59.810 Demilade Agboola: Report and enablement. So this is stuff around, like, users logged in, users who made a workflow.
108 00:11:59.950 ⇒ 00:12:06.699 Demilade Agboola: booked a meeting, ETC, ATC, ATC. Right now, this is all blocked. This is the stuff that we’re like, oh, we need.
109 00:12:07.020 ⇒ 00:12:12.260 Demilade Agboola: the data. I mean, we could use Amplitude for some of it, but I don’t think they really want to use Amplitude for this.
110 00:12:13.040 ⇒ 00:12:16.649 Demilade Agboola: So this is stuff that’s all blocked. This looks nasty.
111 00:12:16.650 ⇒ 00:12:19.889 Greg Stoutenburg: I’m not even really clear on why they’re using amplitude at all, like…
112 00:12:22.260 ⇒ 00:12:24.070 Demilade Agboola: I don’t know.
113 00:12:24.290 ⇒ 00:12:24.800 Demilade Agboola: Beijing.
114 00:12:24.800 ⇒ 00:12:27.470 Greg Stoutenburg: They have segment, and they want posthog, so I don’t…
115 00:12:28.120 ⇒ 00:12:33.800 Greg Stoutenburg: Yeah, I don’t… it’s like, why do you want to also pay for Amplitude if they’re not going to use it? Obviously, I tried to pitch them on Amplitude.
116 00:12:34.050 ⇒ 00:12:34.950 Demilade Agboola: Yeah. So…
117 00:12:35.110 ⇒ 00:12:45.410 Demilade Agboola: I feel like they’re over-engineering, or just, like, over-tooling. Yeah. And over time, they’ll get to realize that, like, we just need one or two of these things, rather than
118 00:12:46.780 ⇒ 00:12:52.350 Demilade Agboola: So yeah, this is just basically, like, workflows by trigger, all the workflow types.
119 00:12:53.200 ⇒ 00:12:58.129 Demilade Agboola: they want it from, like, default product data, so we haven’t gotten access to their Postgres yet.
120 00:12:58.920 ⇒ 00:12:59.280 Greg Stoutenburg: Okay.
121 00:12:59.280 ⇒ 00:13:05.079 Demilade Agboola: And so that’s kind of blocked as well. So tickets submitted will be playing as well,
122 00:13:05.550 ⇒ 00:13:10.830 Demilade Agboola: Days to renewal, so how many days each customer contracts to renew.
123 00:13:11.350 ⇒ 00:13:16.140 Demilade Agboola: I need to, like, brainstorm on how this will look like, to be fair. Like, are we going to do an average?
124 00:13:16.340 ⇒ 00:13:18.489 Demilade Agboola: Across all customers, and then they can…
125 00:13:18.640 ⇒ 00:13:21.440 Demilade Agboola: Select a customer and then see what it is.
126 00:13:21.600 ⇒ 00:13:22.190 Greg Stoutenburg: Right.
127 00:13:22.230 ⇒ 00:13:23.890 Demilade Agboola: Or do we just do a table?
128 00:13:24.120 ⇒ 00:13:25.480 Demilade Agboola: For the process.
129 00:13:26.210 ⇒ 00:13:33.890 Demilade Agboola: to renew also, like, maybe the ones that have, you know, 2 days will be the first, like, in descending order, basically. I mean, sorry, in ascending order.
130 00:13:34.560 ⇒ 00:13:37.819 Greg Stoutenburg: I think that would be the easiest to manage as the user.
131 00:13:38.390 ⇒ 00:13:39.299 Demilade Agboola: And I’ll be better.
132 00:13:40.290 ⇒ 00:13:44.730 Demilade Agboola: So new admin, so a number of new admin users that have been added to the customer account.
133 00:13:45.820 ⇒ 00:13:47.380 Demilade Agboola: This is also blocked.
134 00:13:49.450 ⇒ 00:13:55.939 Demilade Agboola: Cause of… Yeah, there’s an implementation before onboarding.
135 00:13:56.060 ⇒ 00:13:58.010 Demilade Agboola: So yeah, it’s just, like, basic stuff.
136 00:13:58.810 ⇒ 00:14:05.879 Demilade Agboola: It’s not necessarily… it’s nothing, like, really crazy, apart from, like, maybe the cohorted stuff that we will probably need to model a bit deeper.
137 00:14:06.220 ⇒ 00:14:06.990 Greg Stoutenburg: Yep.
138 00:14:07.180 ⇒ 00:14:08.250 Greg Stoutenburg: Okay.
139 00:14:08.250 ⇒ 00:14:12.589 Demilade Agboola: But to that end, we’re trying, like, I’m building out things in dbt.
140 00:14:12.870 ⇒ 00:14:13.730 Demilade Agboola: bother that.
141 00:14:14.970 ⇒ 00:14:22.000 Demilade Agboola: Especially once I get this off the ground, or, like, booked revenue.
142 00:14:23.030 ⇒ 00:14:23.940 Demilade Agboola: Yeah.
143 00:14:24.090 ⇒ 00:14:28.839 Demilade Agboola: And then also do, like, the… high-level AR stuff.
144 00:14:29.310 ⇒ 00:14:30.730 Greg Stoutenburg: Yeah, okay.
145 00:14:31.430 ⇒ 00:14:32.370 Greg Stoutenburg: Okay.
146 00:14:32.370 ⇒ 00:14:39.350 Demilade Agboola: Potentially, what could be helpful would be, like, if you could maybe help with this, like, in terms of building out the customer reports and enablement.
147 00:14:39.620 ⇒ 00:14:40.410 Greg Stoutenburg: Yeah.
148 00:14:40.410 ⇒ 00:14:46.550 Demilade Agboola: like… Just have, like, you know, Being able to…
149 00:14:46.950 ⇒ 00:14:49.200 Demilade Agboola: Good. Are you, are you on the default?
150 00:14:49.650 ⇒ 00:14:50.310 Demilade Agboola: on their…
151 00:14:50.310 ⇒ 00:14:52.480 Greg Stoutenburg: I’m not on the default Omni team, no.
152 00:14:52.640 ⇒ 00:14:53.949 Demilade Agboola: Okay, let me see if I can.
153 00:14:55.480 ⇒ 00:14:56.740 Demilade Agboola: I do…
154 00:15:07.600 ⇒ 00:15:09.700 Demilade Agboola: So if we just pop in, take a look…
155 00:15:12.450 ⇒ 00:15:14.439 Demilade Agboola: I’m not sure if Amber still needs to be here.
156 00:15:20.650 ⇒ 00:15:22.059 Greg Stoutenburg: Trying to figure out who to kick.
157 00:15:22.720 ⇒ 00:15:25.419 Demilade Agboola: Yeah, I mean, I put potentially got just AG.
158 00:15:25.610 ⇒ 00:15:26.930 Demilade Agboola: Subscribe…
159 00:15:26.930 ⇒ 00:15:29.470 Greg Stoutenburg: You have to click invite first. It’s very frustrating.
160 00:15:29.700 ⇒ 00:15:30.100 Demilade Agboola: It’s a.
161 00:15:30.390 ⇒ 00:15:32.260 Greg Stoutenburg: Yeah, you have to click invite, and then, yeah.
162 00:15:32.260 ⇒ 00:15:32.660 Demilade Agboola: Damn.
163 00:15:32.680 ⇒ 00:15:36.590 Greg Stoutenburg: It gets me… I’m telling you, it gets me every time.
164 00:15:36.590 ⇒ 00:15:38.030 Demilade Agboola: Horrible UI.
165 00:15:38.030 ⇒ 00:15:39.900 Greg Stoutenburg: That is horrible.
166 00:15:40.530 ⇒ 00:15:43.660 Greg Stoutenburg: You think you’re gonna type a name and then click invite. Nope.
167 00:15:44.170 ⇒ 00:15:46.690 Demilade Agboola: It’s just, well, oof, tricked ya.
168 00:15:46.690 ⇒ 00:15:47.820 Greg Stoutenburg: Yeah.
169 00:15:48.270 ⇒ 00:15:50.550 Greg Stoutenburg: It’ll be gregory.stoutenburg.
170 00:15:50.690 ⇒ 00:15:51.740 Demilade Agboola: Oh, okay, I just…
171 00:15:51.740 ⇒ 00:15:52.700 Greg Stoutenburg: Yep, there you go.
172 00:15:57.370 ⇒ 00:16:04.359 Greg Stoutenburg: Okay, yeah, I can take a look at those. Realistically, I don’t know if I’ll get them done before I’m out of the office for a couple days.
173 00:16:05.200 ⇒ 00:16:12.150 Greg Stoutenburg: I think… so for most of these, it looks like there’s still… I mean, correct me if I’m wrong, there’s still database work going on.
174 00:16:12.480 ⇒ 00:16:16.519 Greg Stoutenburg: That’s gonna be needed to enable the creation of these charts, right?
175 00:16:16.900 ⇒ 00:16:23.260 Demilade Agboola: So we have… The number of the data… like, we have, like, data in the…
176 00:16:23.610 ⇒ 00:16:25.720 Demilade Agboola: What’s it called?
177 00:16:26.240 ⇒ 00:16:27.680 Demilade Agboola: In the dev schema?
178 00:16:29.160 ⇒ 00:16:32.690 Demilade Agboola: So, like, the dev schema is where I’m currently, like, modeling stuff into.
179 00:16:33.370 ⇒ 00:16:37.079 Demilade Agboola: Okay. So some of it already exists in the dev schema as well.
180 00:16:37.240 ⇒ 00:16:39.409 Demilade Agboola: Which is why I’ve been able to start, like.
181 00:16:40.010 ⇒ 00:16:45.400 Demilade Agboola: Building on some of these financial… Give me a second.
182 00:16:46.170 ⇒ 00:16:53.039 Demilade Agboola: Yeah, so I started with Financial Summary Dash, but I will have to change some of these, things, because
183 00:16:54.640 ⇒ 00:17:00.810 Demilade Agboola: she wants… I’m using… building this off QuickBooks, and she wants it off Salesforce, so I would just have to change, like, where that’s coming from.
184 00:17:01.280 ⇒ 00:17:01.960 Greg Stoutenburg: Okay.
185 00:17:01.970 ⇒ 00:17:07.980 Demilade Agboola: Also, like, Mustafa has also done… Like, some of these, like.
186 00:17:08.569 ⇒ 00:17:12.849 Demilade Agboola: So, we’ve done stuff for the first, like, dashboards or the first streams.
187 00:17:13.079 ⇒ 00:17:13.569 Greg Stoutenburg: Okay.
188 00:17:13.569 ⇒ 00:17:18.609 Demilade Agboola: But I’m going to have to share this with them so that they can look through and be sure that…
189 00:17:18.769 ⇒ 00:17:24.449 Demilade Agboola: Like, the other streams that will come after have Mustafa’s help trying to create the documents for that.
190 00:17:24.760 ⇒ 00:17:25.319 Greg Stoutenburg: Okay.
191 00:17:25.399 ⇒ 00:17:28.189 Demilade Agboola: I’m going to just share with the default team and just be like, yo.
192 00:17:28.429 ⇒ 00:17:34.179 Demilade Agboola: Are there any metrics you want here? Are there any issues to take out? E2C, ETC, ETC?
193 00:17:34.530 ⇒ 00:17:35.820 Greg Stoutenburg: Yeah, yeah, yeah.
194 00:17:36.150 ⇒ 00:17:37.000 Greg Stoutenburg: Okay.
195 00:17:39.600 ⇒ 00:17:40.170 Demilade Agboola: Alright.
196 00:17:40.510 ⇒ 00:17:41.980 Demilade Agboola: Feels like we’re a petition.
197 00:17:42.870 ⇒ 00:17:45.259 Greg Stoutenburg: Yeah, some of this, like, some of those things…
198 00:17:45.440 ⇒ 00:17:57.630 Greg Stoutenburg: Yeah, users who booked a meeting, things like that. Some of those things they’ve been collecting using Segment and sending it into Amplitude, but that was under their previous, you know, that’s pre-Phoenix. So…
199 00:17:58.020 ⇒ 00:18:08.200 Greg Stoutenburg: Yeah, I definitely see they’ve picked up a lot of tools in ways that are, like, seem unnecessary. Like, if they want post hoc for product analytics,
200 00:18:08.460 ⇒ 00:18:14.359 Greg Stoutenburg: they don’t need segment, they don’t need amplitude, they should just use PostHog for it, and then send it from PostHog into…
201 00:18:14.550 ⇒ 00:18:17.689 Greg Stoutenburg: Omni. Like, so this whole Workstream 8 thing?
202 00:18:18.040 ⇒ 00:18:21.280 Greg Stoutenburg: This should just be post hoc.
203 00:18:22.970 ⇒ 00:18:24.350 Demilade Agboola: Yeah.
204 00:18:24.930 ⇒ 00:18:30.660 Greg Stoutenburg: And maybe down the line we push for that, like, I understand that, like, they’ve made these choices, and this is, like, what they want to stick with, but…
205 00:18:30.660 ⇒ 00:18:31.320 Demilade Agboola: Yeah.
206 00:18:31.320 ⇒ 00:18:43.010 Greg Stoutenburg: Yeah, I mean, looking at it, and I was reviewing with Robert as well, I was like, I was like, hey, I don’t really understand the role of segment in… in some of these setups that I’m seeing, can you just, like, walk me through it? And he was like, given that they’re only using
207 00:18:44.350 ⇒ 00:18:54.299 Greg Stoutenburg: they’re only using the website pixel to collect certain events and then send them into, like, Amplitude, Customer I.O, and a couple other things, like.
208 00:18:54.550 ⇒ 00:19:01.809 Greg Stoutenburg: like, any product analytics tool would just do that by itself. Like, you don’t even need the segment step. So I was like, okay, that’s helpful.
209 00:19:03.010 ⇒ 00:19:04.680 Demilade Agboola: Fair, fair, fair. Yeah. Okay.
210 00:19:05.020 ⇒ 00:19:12.370 Greg Stoutenburg: Anyway, yeah, I’m not saying we need to change anything, I’m just saying, like, yeah, I agree with what you said about, you know, kind of, like, over-engineered. Yeah, it seems that way.
211 00:19:14.170 ⇒ 00:19:22.600 Demilade Agboola: I think… I think, at this point, they… they… they have more… they just have resources, and they never really had someone who was responsible for direction.
212 00:19:22.810 ⇒ 00:19:23.700 Greg Stoutenburg: Yeah.
213 00:19:23.940 ⇒ 00:19:26.489 Demilade Agboola: And so now they’re making things on the fly.
214 00:19:26.660 ⇒ 00:19:29.469 Greg Stoutenburg: Yeah, yeah, yep, okay.
215 00:19:30.670 ⇒ 00:19:36.040 Greg Stoutenburg: Yeah, alright. Do I get them shared this document with you as well?
216 00:19:37.460 ⇒ 00:19:39.540 Demilade Agboola: Right, yeah… Shirt.
217 00:19:39.770 ⇒ 00:19:40.970 Greg Stoutenburg: No. Okay, yeah.
218 00:19:41.980 ⇒ 00:19:42.560 Demilade Agboola: Maybe.
219 00:19:42.560 ⇒ 00:19:44.109 Greg Stoutenburg: Just grab the link, because…
220 00:19:44.550 ⇒ 00:19:48.160 Greg Stoutenburg: If it’s in the right folder, I’d have access to it, but I don’t know that it exists, so…
221 00:19:48.230 ⇒ 00:19:50.020 Demilade Agboola: I’m going for it, yeah, cool.
222 00:19:50.900 ⇒ 00:19:51.450 Greg Stoutenburg: Okay.
223 00:19:51.450 ⇒ 00:19:53.850 Demilade Agboola: ourselves, basically, what’s going on there.
224 00:19:54.180 ⇒ 00:19:58.820 Demilade Agboola: I need to do some deep work today to kind of get out.
225 00:19:59.370 ⇒ 00:20:03.519 Demilade Agboola: A decent number of metrics today, for, like…
226 00:20:05.020 ⇒ 00:20:07.640 Demilade Agboola: because I have modeled a bunch of stuff.
227 00:20:08.550 ⇒ 00:20:17.660 Demilade Agboola: But then, putting it into the dashboard is, like, what I need to do, and just be sure that the numbers make sense according to the expectations.
228 00:20:17.780 ⇒ 00:20:20.429 Demilade Agboola: Or, like, the other dashboards and stuff, so…
229 00:20:20.650 ⇒ 00:20:21.270 Greg Stoutenburg: Yeah.
230 00:20:21.270 ⇒ 00:20:22.020 Demilade Agboola: Tricky part.
231 00:20:22.430 ⇒ 00:20:23.529 Greg Stoutenburg: Yeah, got it.
232 00:20:23.700 ⇒ 00:20:24.710 Greg Stoutenburg: Okay.
233 00:20:25.700 ⇒ 00:20:34.349 Greg Stoutenburg: Okay, cool. Thanks for helping this. Has Mustafa been in touch recently about, some things needed for the Omni work for Eden?
234 00:20:34.860 ⇒ 00:20:40.420 Demilade Agboola: Yeah, there are, like, a couple of tickets. I’ve been able to do… send in two PRs for those tickets.
235 00:20:40.420 ⇒ 00:20:40.890 Greg Stoutenburg: Oh, great.
236 00:20:40.900 ⇒ 00:20:49.580 Demilade Agboola: So I’ve been able to clear out, like, 3 out of 4 of those tickets or something, or 2 out of 3. I think there’s only one left, and that one is… I’m not exactly sure…
237 00:20:49.800 ⇒ 00:20:52.490 Demilade Agboola: It will take me, like, sitting down and debugging that.
238 00:20:53.280 ⇒ 00:20:56.950 Demilade Agboola: So I’m not exactly sure how long that will take me.
239 00:20:57.090 ⇒ 00:20:59.870 Demilade Agboola: But the other ones, I’ve sent to MPRS to be able to fix them.
240 00:21:00.320 ⇒ 00:21:05.379 Greg Stoutenburg: Awesome. Great. Good to hear. Cool. Alright, we’re getting real close, then. Getting real close to 100.
241 00:21:05.950 ⇒ 00:21:07.750 Demilade Agboola: Yes, yes, we are.
242 00:21:08.010 ⇒ 00:21:10.149 Greg Stoutenburg: Alright, have a good one, Debbie. Thank you.
243 00:21:10.150 ⇒ 00:21:11.500 Demilade Agboola: Alright, have a great day.
244 00:21:11.500 ⇒ 00:21:12.430 Greg Stoutenburg: Yeah, you too. Bye.