Meeting Title: Brainforge Ops Team Weekly Sync Date: 2026-03-04 Meeting participants: Elizah Joy, Rico Rejoso


WEBVTT

1 00:00:50.500 00:00:52.259 Elizah Joy: Hi, Rico, how are you?

2 00:00:54.070 00:00:55.639 Rico Rejoso: Hey, Liza, you good.

3 00:00:56.220 00:00:57.140 Elizah Joy: Hi.

4 00:00:57.370 00:00:58.409 Rico Rejoso: How was your morning?

5 00:00:59.030 00:01:01.119 Elizah Joy: Oh, it was… it was okay.

6 00:01:02.160 00:01:03.190 Rico Rejoso: Great, great.

7 00:01:04.010 00:01:12.460 Rico Rejoso: Okay, here’s, a few inquiry this morning coming from finance, I was…

8 00:01:12.460 00:01:13.320 Elizah Joy: Yeah.

9 00:01:13.770 00:01:19.850 Elizah Joy: Yeah, the only thing there was… For Demi.

10 00:01:20.230 00:01:31.169 Elizah Joy: Because, Demi has just updated his hours. He also, mentioned that to me in Slack. He sent me a direct message that he just…

11 00:01:31.610 00:01:37.210 Elizah Joy: Added in his hours, and he said that he’s had a long, week.

12 00:01:37.810 00:01:38.550 Elizah Joy: So…

13 00:01:38.550 00:01:39.500 Rico Rejoso: everyone does.

14 00:01:40.060 00:01:41.989 Elizah Joy: Yeah, that’s the thing, it…

15 00:01:41.990 00:01:43.470 Rico Rejoso: What’s your response to that meeting?

16 00:01:44.150 00:01:53.570 Elizah Joy: No, I haven’t responded yet, because, I said I’ll take a look, but, no, I think since Finance has already seen that.

17 00:01:53.820 00:02:02.939 Elizah Joy: The thing is… Tammy has submitted his hours. It’s… it was when one day… when I submitted the

18 00:02:03.450 00:02:07.449 Elizah Joy: hours last Monday, it was around 65 hours, and now I did

19 00:02:07.570 00:02:11.470 Elizah Joy: Look, it’s around 125 hours, so…

20 00:02:11.620 00:02:17.679 Elizah Joy: Yeah, I know, finance is getting… Frustrated with…

21 00:02:18.500 00:02:21.339 Elizah Joy: Like, cause it’s taking them a long time.

22 00:02:21.980 00:02:26.090 Elizah Joy: Set up the invoicing, because it’s been happening for a few…

23 00:02:26.490 00:02:28.680 Elizah Joy: Monsauer for a long time now.

24 00:02:29.390 00:02:29.990 Rico Rejoso: Okay.

25 00:02:30.750 00:02:39.490 Rico Rejoso: So, technically, He met the 120 hours that we were discussing prior, but it was… .

26 00:02:39.490 00:02:40.279 Elizah Joy: It’s late.

27 00:02:40.690 00:02:42.769 Rico Rejoso: It was 2 days late, right?

28 00:02:42.770 00:02:43.690 Elizah Joy: Hmm.

29 00:02:43.690 00:02:46.729 Rico Rejoso: Okay, regardless, a late is a late, regardless how many days it.

30 00:02:46.730 00:02:51.880 Elizah Joy: Yeah, I do agree on that, and I think…

31 00:02:52.000 00:02:59.270 Elizah Joy: we’ll bill him the 60 hours that he had initially inputted, but then for the… because I’m…

32 00:02:59.490 00:03:09.449 Elizah Joy: there are client hours in there for invoicing that he has added in. So I think that’s still… that should be factored in for the client invoice that we’re gonna…

33 00:03:09.600 00:03:10.790 Elizah Joy: Send out.

34 00:03:11.270 00:03:17.120 Rico Rejoso: Yeah, well, that’s the argument, because you mentioned here that we should add the hours… open.

35 00:03:17.500 00:03:21.560 Elizah Joy: Oh, I think that’s for Jasmine? Yeah, for Jasmine.

36 00:03:21.810 00:03:26.329 Rico Rejoso: For the me… This is a critical one, since…

37 00:03:26.330 00:03:28.430 Elizah Joy: Yeah, I have interest.

38 00:03:28.670 00:03:30.309 Rico Rejoso: Yeah, I do agree.

39 00:03:30.630 00:03:35.969 Rico Rejoso: I also didn’t respond to Demi, but we have to add the hours for the client that.

40 00:03:36.310 00:03:36.890 Elizah Joy: Mmm.

41 00:03:36.890 00:03:39.480 Rico Rejoso: Especially default is a variable client.

42 00:03:39.800 00:03:40.600 Rico Rejoso: Right?

43 00:03:41.010 00:03:41.680 Elizah Joy: Yeah.

44 00:03:41.680 00:03:43.539 Rico Rejoso: Or making hourly from them.

45 00:03:44.860 00:03:47.630 Rico Rejoso: hours that… Okay.

46 00:03:48.220 00:03:50.779 Rico Rejoso: What do you suggest would be the best?

47 00:03:50.910 00:03:54.029 Rico Rejoso: thing, since the hours were already added, though it was late.

48 00:03:54.670 00:04:00.939 Elizah Joy: Yeah, I do suggest, like, we can do… well, one option that we can do is that we

49 00:04:01.040 00:04:17.120 Elizah Joy: bail, like, we invoiced Demi for the 60 hours that he has inputted, that’s, like, the on-time hours that he has inputted last week, and then for the remaining hours. I’m not sure if we wanna move that to next month.

50 00:04:17.420 00:04:24.029 Elizah Joy: But yeah, since we’ve already spoken with Demi a lot of times on this, I believe that

51 00:04:24.210 00:04:35.050 Elizah Joy: I do agree with you that late is still late, even if he has already complied, because we did, ping him a couple of times last week, and also Monday before we send out the

52 00:04:35.260 00:04:47.649 Elizah Joy: hours to the finance team, and we can keep holding off the process for invoicing, for team members and for clients. And then for client hours, I do think that

53 00:04:48.090 00:04:55.690 Elizah Joy: we should add that to the client hours, but for the hours that Tammy has, Added in late.

54 00:04:55.990 00:04:59.849 Elizah Joy: Let’s just keep the 60 hours initially that he has added in.

55 00:05:00.020 00:05:02.629 Rico Rejoso: Okay, here’s what I was thinking,

56 00:05:03.430 00:05:13.459 Rico Rejoso: Kayla and I had prior discussions about drafting a template for, for escalation.

57 00:05:13.660 00:05:14.299 Elizah Joy: for a second. Yeah.

58 00:05:14.300 00:05:16.750 Rico Rejoso: And switches, the written one.

59 00:05:18.580 00:05:20.060 Rico Rejoso: Just check, go ahead.

60 00:05:21.010 00:05:29.429 Rico Rejoso: So, that’s for written confirmation or written acknowledgement, and you wanted to have, like, a documentation for it, because first offense would be informal reminder.

61 00:05:29.550 00:05:32.899 Rico Rejoso: That can be… Direct message for conversation and staff.

62 00:05:33.090 00:05:38.429 Rico Rejoso: Which, we’d still need to log in onto client’s tracker.

63 00:05:38.430 00:05:39.040 Elizah Joy: relationship.

64 00:05:39.040 00:05:39.770 Rico Rejoso: sequence.

65 00:05:41.020 00:05:43.309 Rico Rejoso: Second would be the written acknowledgement.

66 00:05:43.920 00:05:49.670 Rico Rejoso: We can still, give out the 60 hours that he just put in today, right?

67 00:05:49.670 00:05:50.780 Elizah Joy: Hmm, yeah.

68 00:05:51.670 00:05:54.240 Rico Rejoso: He has to finish the paperwork to read an apology.

69 00:05:56.330 00:06:08.850 Rico Rejoso: Right. I’m telling you this, because I might forget this, because we’re still working on the paperwork yet, but as of now, and I want you to add this to finance, since you’re the one who… I kind of chime in.

70 00:06:08.980 00:06:09.930 Rico Rejoso: How about the other…

71 00:06:09.930 00:06:10.330 Elizah Joy: It’s okay.

72 00:06:10.330 00:06:18.210 Rico Rejoso: for Holly and stuff, but for Demi, I’ll let you take care of it, and I’ll let you know what the process would be for him, which is…

73 00:06:18.210 00:06:18.590 Elizah Joy: Yeah.

74 00:06:18.590 00:06:20.740 Rico Rejoso: Add in the initial 60 hours that…

75 00:06:21.350 00:06:32.530 Rico Rejoso: he put in for the month of February. The remaining 60 hours will be on hold, unless we finish… unless we finish up the written acknowledgement for the escalation, right?

76 00:06:32.530 00:06:33.130 Elizah Joy: That’ll…

77 00:06:33.130 00:06:38.090 Rico Rejoso: Also, in that… Acknowledgement, we want to…

78 00:06:38.190 00:06:50.700 Rico Rejoso: Right there, the summary of the policy that he just broke, and did not follow, and at the same time, the action item, or the next steps that we should take to make sure that this policy will not

79 00:06:50.810 00:06:56.780 Rico Rejoso: Will not escalate to the third offense, or which is a compliance review, right?

80 00:06:57.260 00:06:57.920 Elizah Joy: Hmm.

81 00:06:58.340 00:06:58.880 Elizah Joy: Yeah.

82 00:06:58.880 00:07:01.269 Rico Rejoso: That’s what I was thinking, what I think.

83 00:07:02.020 00:07:06.570 Elizah Joy: Yeah, I think that sounds good, so I’ll select,

84 00:07:06.850 00:07:11.910 Elizah Joy: finance team know about that. I just do have… I do have one question on that, like.

85 00:07:12.180 00:07:24.279 Elizah Joy: We’re gonna be holding off the 60 hours that he just added in late, right? So, when… once he filled out the form, when will we be…

86 00:07:24.630 00:07:26.370 Elizah Joy: Sending those.

87 00:07:26.810 00:07:32.340 Elizah Joy: like, the payment for those, since we’re just holding off. Like, would that be for the next month, or…

88 00:07:32.340 00:07:34.579 Rico Rejoso: You know, let’s not provide a timeline yet.

89 00:07:34.580 00:07:35.660 Elizah Joy: Hmm, okay.

90 00:07:35.660 00:07:42.280 Rico Rejoso: discussed, because one thing that we have to consider is, is Demi getting paid a monthly, or is he…

91 00:07:42.280 00:07:42.960 Elizah Joy: Hmm, let’s see.

92 00:07:42.960 00:07:55.170 Rico Rejoso: it on an installment, because I know there was a prior conversation where Demi wanted, or was asking, to receive his payment on an installment base, which just could be, like, for the 15th and the 30th of the month, right?

93 00:07:55.170 00:07:56.140 Elizah Joy: So, we have.

94 00:07:56.140 00:08:04.859 Rico Rejoso: to identify that first, because if that’s the case, then we can, slot it in for the 15. And I know it’s going to be a burden to have the 60 hours.

95 00:08:05.400 00:08:06.130 Elizah Joy: Yeah.

96 00:08:06.130 00:08:08.859 Rico Rejoso: In, in next month, because…

97 00:08:08.860 00:08:09.390 Elizah Joy: Yeah.

98 00:08:09.390 00:08:15.660 Rico Rejoso: would be a lot to process in for just a one-time payment, right? Because that means a fixed…

99 00:08:15.790 00:08:20.090 Rico Rejoso: full-time NFX, contractor.

100 00:08:20.740 00:08:21.490 Elizah Joy: Mmm, yeah.

101 00:08:21.490 00:08:33.230 Rico Rejoso: Right. So, alright, so, what we’re just instilling here is a discipline for everyone to follow, or to be compliant with the policy that we had. So, this is more of a disciplinary action that we’re doing.

102 00:08:33.340 00:08:38.130 Rico Rejoso: But still, the fact that Demi is on a,

103 00:08:38.270 00:08:55.709 Rico Rejoso: that means on a fixed rate, we’re not gonna base it on the hourly, but on percentage-wise. So, if the final for this month is 120 hours, and he submitted, let’s say, 60 hours, that’s 50%. So, let’s process the 50%.

104 00:08:55.710 00:08:56.330 Elizah Joy: Yeah.

105 00:08:56.330 00:09:16.030 Rico Rejoso: not exactly 60 hours times the hourly rate, because Demi has no hourly rate, okay? He is on a fixed basis. So let’s submit the 50%, and the 50% will be on hold unless he finishes the written acknowledgement, right? Now, if you’re asking what to reply to Demi, since he’s sent you a DM,

106 00:09:16.090 00:09:16.750 Rico Rejoso: That would be…

107 00:09:16.750 00:09:17.190 Elizah Joy: Hmm.

108 00:09:17.190 00:09:18.720 Rico Rejoso: Hitami. I know.

109 00:09:18.950 00:09:34.340 Rico Rejoso: Sesshu and Rico had a prior conversation with you before we end February, and that includes following the policy, or the clockified policy, or submitting it within time, or prior end of month. And since this has not been met.

110 00:09:34.890 00:09:39.309 Rico Rejoso: This will be in conversation, on a latter date.

111 00:09:39.450 00:09:44.700 Rico Rejoso: But for now, wait for further steps coming from the operations, okay?

112 00:09:44.700 00:09:45.919 Elizah Joy: Mmm, okay.

113 00:09:45.920 00:09:54.709 Rico Rejoso: And do make sure that we have it on linear to make sure that, you know, we follow up with Demi with their written papers and stuff prior to the 10th of the month.

114 00:09:55.860 00:09:56.870 Elizah Joy: Hmm, okay.

115 00:09:56.870 00:10:03.259 Rico Rejoso: We have to process that within the 15 before chart if we are targeting to submit those payments by the 15th.

116 00:10:05.580 00:10:17.389 Rico Rejoso: Alright, I don’t know if this is on a pause, just kind of thought of it right now, since, we’re planning on having this escalation process as well, and if we’re gonna enforce it, we might as well have Demi.

117 00:10:17.670 00:10:19.640 Rico Rejoso: Do the beta test.

118 00:10:20.190 00:10:29.490 Elizah Joy: Hmm, yeah, yep, I do, I do… I think that’s a great idea, because, we need to start enforcing those, the escalation policies.

119 00:10:29.500 00:10:36.750 Elizah Joy: That we have, I think we’ve already had not… We’ve had this conversation for many months now since…

120 00:10:36.750 00:10:50.609 Elizah Joy: Like, there’s, for example, Demi is a repeat offender, and it’s a good time, now is the right time to enforce those policies so that we’re sure that our team members comply to our policies.

121 00:10:51.370 00:11:01.800 Rico Rejoso: I’ll be calculating this one. By the way, on Friday, what we’re gonna present is a bunch of policy, again, and forms that we’ve created, okay?

122 00:11:02.160 00:11:14.859 Rico Rejoso: So, the one that we presented on the end-of-month operations with VAM, that includes the sick form, the updated out-of-office policy form, and its policy, team-facing policy and stuff.

123 00:11:15.110 00:11:29.729 Rico Rejoso: You might as well need to nudge the team how to take a look at those policies. At the same time, you’ll be sending out a Slack or a Slack message to the Brainforge team about the policy that we have, and the escalation process.

124 00:11:30.040 00:11:30.960 Elizah Joy: Okay.

125 00:11:30.960 00:11:38.770 Rico Rejoso: So, again, we had a bunch of policy in place already, and we created an ops… operation-facing policy.

126 00:11:38.770 00:11:41.639 Elizah Joy: document and a team-facing policy document, which…

127 00:11:41.640 00:11:44.579 Rico Rejoso: Are also, in line.

128 00:11:45.040 00:11:50.110 Rico Rejoso: So, we have to make sure that we enforce… the next step for us is to make sure we enforce them.

129 00:11:50.380 00:11:57.389 Rico Rejoso: Alright? So, we will not be asking for two thumbs approval, whether if we’re gonna do this or not, let’s just… let’s just do it.

130 00:11:57.700 00:12:03.419 Elizah Joy: Yeah for the Slack message, we’re gonna send that on Friday after the retro.

131 00:12:03.650 00:12:04.230 Rico Rejoso: Yep.

132 00:12:04.490 00:12:05.080 Elizah Joy: Okay.

133 00:12:06.680 00:12:07.820 Rico Rejoso: Do you want to send that out?

134 00:12:08.550 00:12:14.759 Elizah Joy: Okay, yep, I’ll schedule that one out as well, so that, we don’t forget that.

135 00:12:14.760 00:12:15.629 Rico Rejoso: first, because…

136 00:12:15.630 00:12:16.370 Elizah Joy: Yeah.

137 00:12:16.370 00:12:19.039 Rico Rejoso: We had a bunch of policy that we just created, and we.

138 00:12:19.040 00:12:19.599 Elizah Joy: Whatever.

139 00:12:19.600 00:12:22.880 Rico Rejoso: Make sure we just… we want to make sure that we just set it in one go.

140 00:12:22.980 00:12:23.600 Rico Rejoso: Okay.

141 00:12:23.600 00:12:24.880 Elizah Joy: Yeah, okay.

142 00:12:25.100 00:12:27.449 Rico Rejoso: Right now, we don’t have a handbook in place.

143 00:12:27.840 00:12:28.640 Elizah Joy: It’s like…

144 00:12:28.640 00:12:38.849 Rico Rejoso: Right, so, sending out this policy, I think, would be the best way for us to let them know that, hey, we have this in place already. If you’re not gonna follow this, there’s a certain escalation process path that you’re gonna take on.

145 00:12:40.980 00:12:43.799 Rico Rejoso: Okay, what else? .

146 00:12:44.300 00:12:45.400 Rico Rejoso: finance…

147 00:12:45.760 00:12:46.580 Elizah Joy: Yeah.

148 00:12:46.710 00:12:54.540 Elizah Joy: On my end, for the upgraded team, I did create a…

149 00:12:54.670 00:13:05.310 Elizah Joy: documentation yesterday, and I also did see the, comments that Bryl has. I did, added those in early this morning.

150 00:13:05.440 00:13:14.360 Elizah Joy: So that’s, the document that we have for… that’s the theme-facing document. I did update those in Notion.

151 00:13:14.740 00:13:22.980 Rico Rejoso: Is the… is the one that Brian added our necessary or relevant information that you think would be needed for us to finalize the documentation?

152 00:13:23.590 00:13:24.510 Elizah Joy: Yep.

153 00:13:24.510 00:13:27.240 Rico Rejoso: Adding it just because it’s coming from a team member.

154 00:13:27.850 00:13:38.320 Elizah Joy: Yeah, I did think about it, and then I think the one that… the last two comments that Brell has, which was the…

155 00:13:38.320 00:13:49.450 Elizah Joy: buyout, and then the… if it’s… if we’re gonna opt in for a buyout for team member, or if we are gonna add that to our inventory. So I did update that… those…

156 00:13:49.610 00:14:02.940 Elizah Joy: that one, and then the, process if they’re gonna buy it out. So I did update those. The others just needs updating on the wording, so, like, more clarification… if…

157 00:14:03.180 00:14:20.289 Elizah Joy: how can I say, like, more specific wording, so that team members does not get confused. So that’s what I did to the first two comments that Bryl has, but what I did… what I just did was I, elaborated the buyout policy and then the

158 00:14:21.190 00:14:27.479 Elizah Joy: Security features that we’re gonna do for the process that we have.

159 00:14:28.010 00:14:28.950 Elizah Joy: But I do think…

160 00:14:28.980 00:14:39.469 Rico Rejoso: Did you lay out a plan? Like, what app should we use? How are we gonna install that security feature? Are we gonna do it via the upgraded team, or are we gonna do it ourselves?

161 00:14:40.020 00:14:58.790 Elizah Joy: I did add in there that we’re gonna… at the moment, we’re gonna do upgraded team. The upgraded team will add in those features, so that’s gonna be the, MDM. And then I added in the, like, a policy for, like, the softwares that the team members are

162 00:14:59.330 00:15:09.659 Elizah Joy: like, the apps that we’re allowed to use or add into the devices, like, I did, embed it in there the tools that we have.

163 00:15:09.660 00:15:11.100 Rico Rejoso: And then…

164 00:15:11.100 00:15:18.590 Elizah Joy: I think… because I think also if, I think that comments that Bryl has, they’re valid, because, it…

165 00:15:18.690 00:15:31.249 Elizah Joy: It’s, when I do look at it from a team member’s standpoint, it’s right, they’re also going to have those questions, so I did elaborate that. The thing is, the document, the team-facing document, it’s really getting long, but I think

166 00:15:31.590 00:15:40.690 Elizah Joy: that would answer a bunch of questions on how we’re gonna do the, leasing, program for our team members.

167 00:15:40.880 00:15:48.850 Rico Rejoso: Yeah, no worries, if you think that there’s, like, a lot of question, like, yeah, coming from a team member perspective, and you identify… it’s a good thing.

168 00:15:49.440 00:16:03.899 Rico Rejoso: those questions, and you have someone from a different perspective, Kyle, to point out those questions, just the section there for FAQ, like, frequently asked questions, and just use the toggle feature in Notion, just to…

169 00:16:03.900 00:16:04.500 Elizah Joy: Mmm.

170 00:16:04.500 00:16:10.959 Rico Rejoso: Summarize all of them, and have… they can just view the title and just toggle it out to see,

171 00:16:11.130 00:16:16.409 Rico Rejoso: What are those… what are those descriptions for the… for the questions that they may have in mind?

172 00:16:16.450 00:16:36.049 Rico Rejoso: Right? And one thing, since anything or any documentation, any process that involves, money, like buying out or anything, forward it to finance, like, hey, finance, we have this upgraded team, and we just want to let you know about this kind of process, we want to know your take.

173 00:16:36.080 00:16:36.770 Rico Rejoso: for this.

174 00:16:37.270 00:16:42.119 Rico Rejoso: Right? We have this option of buying out. Just pinpoint them to the…

175 00:16:42.340 00:16:50.719 Rico Rejoso: part that you want them to review, especially the buying out option. Are we, is this a good option to have? What do you think, right?

176 00:16:51.360 00:16:55.659 Rico Rejoso: Get their feedback, because if they have a better perspective on how we should, you know.

177 00:16:56.250 00:17:03.719 Rico Rejoso: End that process, or have that process, then might be a good thing, especially if they’re thinking on behalf of the company’s finances, right?

178 00:17:03.720 00:17:12.379 Elizah Joy: Yeah, okay, yep, I’ll send that over to, finance team. I think, later today would be good, once, after we… they…

179 00:17:12.510 00:17:18.050 Elizah Joy: identified, or after I responded for what we’re gonna do with them is ours.

180 00:17:18.980 00:17:31.329 Elizah Joy: Because, Megan is out tomorrow… yeah, tomorrow, I think that’s, Wednesday… sorry, not Wednesday, but Thursday and Friday. So, I’m gonna send that over to her.

181 00:17:31.330 00:17:34.569 Rico Rejoso: Maybe it’ We can extend it as soon as you can, so we can get.

182 00:17:34.570 00:17:36.129 Elizah Joy: Oh, okay. Okay.

183 00:17:36.130 00:17:50.279 Rico Rejoso: work on it first thing, since you mentioned Megan is out by Thursday to Friday. If we can send it by midday, let’s send it out, and, have them review by the afternoon, and maybe we can receive feedback later in the afternoon, right? So we can input it the right way.

184 00:17:50.470 00:17:54.680 Rico Rejoso: Remember, we also wanted to announce this one to the… .

185 00:17:54.680 00:17:55.730 Elizah Joy: On Friday.

186 00:17:55.900 00:17:57.069 Rico Rejoso: On Friday, yeah.

187 00:17:57.070 00:17:58.100 Elizah Joy: Yeah, okay.

188 00:17:58.500 00:18:04.889 Rico Rejoso: I mean, though it’s subject for approval. So yeah, let’s add that here. Or do you have a ticket for it?

189 00:18:05.730 00:18:07.940 Elizah Joy: Which one?

190 00:18:08.100 00:18:11.229 Rico Rejoso: For the upgraded team, I know you have this.

191 00:18:11.230 00:18:19.149 Elizah Joy: This one, a document of boarding. I haven’t added in yet the… to get the finance perspective on the upgraded team.

192 00:18:19.150 00:18:19.930 Rico Rejoso: Excellent.

193 00:18:33.170 00:18:37.630 Rico Rejoso: Okay, in progress. Let’s check out the tickets that we have. I’ve added.

194 00:18:37.630 00:18:38.310 Elizah Joy: Yeah.

195 00:18:38.310 00:18:39.280 Rico Rejoso: from yesterday.

196 00:18:40.510 00:18:42.930 Elizah Joy: Yep, I think I’ve updated.

197 00:18:42.930 00:18:50.259 Rico Rejoso: some of those… some are still in progress, so for my tasks that are still in progress, I have…

198 00:18:50.770 00:18:54.429 Rico Rejoso: Let me… let’s take a look at it one by one, okay? No worries.

199 00:18:54.430 00:18:55.260 Elizah Joy: Yeah.

200 00:18:55.260 00:18:58.609 Rico Rejoso: Navigator moved to Team Plan, what are next steps for this?

201 00:18:58.950 00:19:08.230 Elizah Joy: To get the four seats for the team, I’m currently communicating with Luke on, how we’re… because at the moment, he’s using…

202 00:19:10.700 00:19:24.840 Elizah Joy: Robert’s LinkedIn Sales Navigator. So I’m ask… currently asking him if that would affect anything, if we move him to a new plan, or, like, his own sales navigator. So we’re gonna do four, and then…

203 00:19:24.900 00:19:34.439 Elizah Joy: We’re also gonna hold one more seat, so that’s for Kayla. I did add it in the ticket for that, so Sales Navigator on March 20th.

204 00:19:34.720 00:19:37.529 Elizah Joy: So, that’s gonna be pending…

205 00:19:38.130 00:19:44.339 Elizah Joy: seat for Kayla once her… Recruiter light ends.

206 00:19:44.720 00:19:48.690 Rico Rejoso: That’s fine. For this one, for this one.

207 00:19:49.050 00:19:53.440 Rico Rejoso: Definitely there will be a transition, but the earlier we get this going, the better.

208 00:19:53.820 00:19:54.270 Elizah Joy: Yeah.

209 00:19:54.270 00:19:59.500 Rico Rejoso: We’re gonna implement this, let’s… if we got approval from UTAM to go for this, then this will

210 00:19:59.910 00:20:08.320 Rico Rejoso: Alright? But let’s just be… let’s just be, careful with how many seats we got since, I don’t know, this is 120 bucks.

211 00:20:08.320 00:20:09.769 Elizah Joy: I do agree.

212 00:20:10.230 00:20:10.870 Rico Rejoso: Right?

213 00:20:11.500 00:20:14.750 Rico Rejoso: Because you have to add it to the software expense that we’re… that we’re doing.

214 00:20:15.130 00:20:31.680 Elizah Joy: Yeah, just a quick question on that. I don’t think I have access to those… to that yet. So, ideally, the pair… the owner of the team would be Udam, so, for the sales navigator, and then we’re just gonna be adding Robert Luke.

215 00:20:31.830 00:20:33.379 Elizah Joy: And then Kayla.

216 00:20:33.380 00:20:41.169 Rico Rejoso: We have the sales, we have UTOM’s account for LinkedIn. I believe that’s the same thing with the sales navigator.

217 00:20:41.170 00:20:41.910 Elizah Joy: Yeah.

218 00:20:41.910 00:20:43.460 Rico Rejoso: One password.

219 00:20:43.460 00:20:44.150 Elizah Joy: Okay.

220 00:20:44.150 00:20:45.400 Rico Rejoso: So, at least.

221 00:20:45.850 00:20:52.319 Rico Rejoso: If not, check in with me again, let me know, and I can add you to that vault so you can access it, okay?

222 00:20:52.680 00:20:53.300 Elizah Joy: Okay.

223 00:20:53.500 00:20:57.459 Rico Rejoso: Then, provide an update to UTAM, within today.

224 00:20:57.760 00:20:58.220 Elizah Joy: Good.

225 00:20:58.220 00:21:05.820 Rico Rejoso: Hey, Utham, I have access to your LinkedIn Sales Navigator. Can we push through with this one? Because I think you need Utham’s card to finalize this.

226 00:21:06.400 00:21:07.040 Elizah Joy: cam.

227 00:21:07.680 00:21:09.610 Rico Rejoso: So, your next steps would be…

228 00:21:09.720 00:21:12.320 Rico Rejoso: Finalize the 5 seats for the team plan.

229 00:21:13.240 00:21:16.810 Rico Rejoso: Kayla is on… Kayla on…

230 00:21:16.810 00:21:18.180 Elizah Joy: Right.

231 00:21:18.470 00:21:20.139 Elizah Joy: Yeah, March 20th.

232 00:21:21.560 00:21:22.900 Rico Rejoso: March 20th.

233 00:21:23.080 00:21:26.940 Rico Rejoso: Then, beyond this.

234 00:21:28.240 00:21:30.019 Rico Rejoso: Wait, let’s do it this way.

235 00:21:31.710 00:21:34.520 Rico Rejoso: Then, what do you call this? Access.

236 00:21:35.590 00:21:38.160 Rico Rejoso: Tom’s LinkedIn account.

237 00:21:40.310 00:21:41.640 Rico Rejoso: And…

238 00:21:46.110 00:21:47.570 Rico Rejoso: pay for sales now.

239 00:21:50.510 00:21:51.150 Rico Rejoso: Okay.

240 00:21:51.430 00:21:52.970 Rico Rejoso: Then we’re good, right?

241 00:21:53.290 00:22:00.670 Rico Rejoso: Yeah. So those are the necessary steps that we take. Let’s outline the steps so you can close this out, because I think we have this already for 2 months.

242 00:22:01.040 00:22:02.520 Elizah Joy: Yeah.

243 00:22:02.690 00:22:06.420 Rico Rejoso: What else? Let’s see, what are the tickets that you got? Upgraded BM onboarding.

244 00:22:07.690 00:22:10.000 Rico Rejoso: Yeah, message Finance for feedback.

245 00:22:10.380 00:22:18.960 Rico Rejoso: And finalize the configuration. After we finalize, or we get the feedback coming from finance, I mean, we have a go signal to go, or to push this through, right?

246 00:22:19.100 00:22:19.940 Elizah Joy: Yeah.

247 00:22:20.500 00:22:21.589 Elizah Joy: Yep, we did.

248 00:22:22.140 00:22:32.350 Rico Rejoso: So we’re just finalizing the documentation. What are the next steps for the upgraded finance team? Are we just pinging them in, or are we just nudging them to finalize this contract and move on to payments?

249 00:22:33.010 00:22:43.319 Elizah Joy: Yep, I’m nudging them for that, and then for the payments, because, we’re gonna do 4 devices at the moment, and then… I think they’re gonna have, like.

250 00:22:44.070 00:22:51.480 Elizah Joy: Opinions on the current finance state, and then, since we’re gonna buy 4.

251 00:22:52.390 00:23:02.219 Elizah Joy: devices. So, that’s that, and then, I will follow up with Ben for the next steps on the upgraded.

252 00:23:03.250 00:23:06.980 Elizah Joy: Because we haven’t… I haven’t heard from him since my last email.

253 00:23:08.840 00:23:09.590 Rico Rejoso: Okay.

254 00:23:09.810 00:23:11.750 Rico Rejoso: When was the last email you sent?

255 00:23:12.370 00:23:14.159 Elizah Joy: Let me check…

256 00:23:26.250 00:23:26.930 Elizah Joy: Thanks.

257 00:23:27.050 00:23:30.230 Elizah Joy: Monday, yeah, Monday, Eastern.

258 00:23:30.740 00:23:31.900 Rico Rejoso: Follow up today.

259 00:23:32.190 00:23:32.890 Elizah Joy: Yeah.

260 00:23:33.010 00:23:36.750 Rico Rejoso: Send a follow-up today, like, every other day you can send a follow-up.

261 00:23:37.040 00:23:41.960 Rico Rejoso: And… Follow up with the…

262 00:23:46.650 00:23:49.060 Rico Rejoso: What’s today’s 0304?

263 00:23:49.370 00:23:49.890 Elizah Joy: Yeah.

264 00:23:52.190 00:23:58.859 Rico Rejoso: Okay, let’s do that. Basically, I’m mentioning you here so you can take a look at it and it will show up in your application, okay?

265 00:23:59.080 00:24:02.850 Rico Rejoso: Grady team. That’s good with that.

266 00:24:02.980 00:24:05.639 Rico Rejoso: The delivery process from Australia, this is good.

267 00:24:06.450 00:24:09.560 Elizah Joy: Yep, I do believe so.

268 00:24:09.800 00:24:10.890 Elizah Joy: We have…

269 00:24:10.890 00:24:15.689 Rico Rejoso: The CSO, I think the last thing that we need to do here is to…

270 00:24:16.230 00:24:20.559 Rico Rejoso: Announce this to their respective channels.

271 00:24:20.920 00:24:24.919 Rico Rejoso: Right, so I can do that at Recorder also.

272 00:24:27.450 00:24:29.020 Rico Rejoso: Thank you, you have weather.

273 00:24:30.200 00:24:34.439 Rico Rejoso: Announced to each delivery channel.

274 00:24:38.400 00:24:40.850 Rico Rejoso: Come on up, and request repa.

275 00:24:46.230 00:24:52.049 Rico Rejoso: Okay, Friday Retro Prep, what are we doing this? Are you good with this?

276 00:24:52.050 00:25:01.039 Elizah Joy: Yep, so that’s for the slide. I’ve already sent the slides to Zoran, so this is just first for the team members, and then I’ll send that over

277 00:25:01.040 00:25:10.869 Elizah Joy: to, I’ve already sent it to Brile… oh, not yet, I haven’t sent the message yet, but I’m about to send it to Bryl, because he’s… he mentioned that he’s gonna do a walkthrough.

278 00:25:10.870 00:25:21.259 Elizah Joy: On Friday, and then I’ll send that in the culture channel for our execs to see. And then for on our end, I’ll do start drafting that

279 00:25:21.470 00:25:29.110 Elizah Joy: our slides, the ops slides, and then mention the policy and forms, and then I’ll… I’ll ping you in Slack for your review.

280 00:25:29.810 00:25:34.950 Rico Rejoso: Okay, so next step would be send a slide to representative for each department.

281 00:25:35.080 00:25:39.360 Rico Rejoso: Send to you, assign.

282 00:25:40.570 00:25:42.160 Rico Rejoso: Assigned host.

283 00:25:42.160 00:25:43.320 Elizah Joy: Hmm. Yeah.

284 00:25:43.640 00:25:44.230 Rico Rejoso: then…

285 00:25:44.230 00:25:44.730 Elizah Joy: Yeah.

286 00:25:45.200 00:25:46.710 Rico Rejoso: Culture, I don’t.

287 00:25:46.710 00:25:57.669 Elizah Joy: To the assigned host, so that’s already good. I’ve already sent it to Zoran. Okay. So, that one’s good. The only thing is for Bryle.

288 00:25:59.400 00:26:01.250 Rico Rejoso: Send to Future channel.

289 00:26:01.660 00:26:02.230 Elizah Joy: Yep.

290 00:26:02.910 00:26:10.180 Elizah Joy: Should we add Bryle to the Culture channel, if that’s gonna make it easier? He’s not in there yet.

291 00:26:10.290 00:26:11.100 Elizah Joy: Okay.

292 00:26:13.480 00:26:15.889 Rico Rejoso: Send the culture channel, and we’re good.

293 00:26:16.440 00:26:16.980 Elizah Joy: Yep.

294 00:26:18.270 00:26:23.149 Elizah Joy: Okay, and then… Okay, so that’s that.

295 00:26:23.610 00:26:25.820 Rico Rejoso: Binance, Clockify inquiries…

296 00:26:25.820 00:26:30.899 Elizah Joy: Yep, so that’s just the demi-inquiry for finance.

297 00:26:31.460 00:26:34.509 Elizah Joy: So, send… a response to…

298 00:26:34.510 00:26:37.779 Rico Rejoso: I think you need to respond to Megan after our meeting.

299 00:26:37.780 00:26:41.440 Elizah Joy: Yeah, he’s already, sent the message.

300 00:26:43.290 00:26:45.119 Elizah Joy: So, yep, I’ll send it right away.

301 00:26:46.340 00:26:48.900 Rico Rejoso: Okay, so at Eliza…

302 00:26:52.180 00:26:55.049 Rico Rejoso: What is this?

303 00:26:55.940 00:27:09.980 Rico Rejoso: Respond to finance in regards to… That means… And… just zoom in… Oops…

304 00:27:11.680 00:27:14.039 Rico Rejoso: Okay, I think that’s what’s left for you, right?

305 00:27:14.040 00:27:15.990 Elizah Joy: Yep, that’s right.

306 00:27:16.550 00:27:20.919 Rico Rejoso: And for the software dashboard, fix all missing usable views.

307 00:27:21.190 00:27:38.949 Elizah Joy: Yeah, that’s… on that, I am having trouble on that. I’m having challenges on that at the moment. I did… went into Omni today, and then I did see that it’s broke, like, it says that failed executing on Snowflake.

308 00:27:40.000 00:27:44.660 Elizah Joy: I think it got disconnected. I’ve already pinged Mustafa on it, on how…

309 00:27:45.130 00:27:50.930 Elizah Joy: on what I can do, or what she can do on it. I do think this needs to be escalated to…

310 00:27:51.280 00:27:53.890 Elizah Joy: An expert.

311 00:28:01.310 00:28:02.090 Rico Rejoso: Okay.

312 00:28:02.450 00:28:05.689 Rico Rejoso: then let’s get back on this. I don’t want you to focus a lot of.

313 00:28:05.690 00:28:06.850 Elizah Joy: Yeah…

314 00:28:06.850 00:28:12.330 Rico Rejoso: Because, there’s a lot of things that you have to, that you need to take to get this done. First.

315 00:28:12.330 00:28:12.930 Elizah Joy: Yeah.

316 00:28:12.930 00:28:17.370 Rico Rejoso: monthly view, because right now, it’s… this is not, you know, usable for everyone.

317 00:28:17.370 00:28:17.880 Elizah Joy: Yep.

318 00:28:18.380 00:28:19.620 Elizah Joy: Yeah.

319 00:28:19.890 00:28:29.740 Elizah Joy: So that’s that. Finance Aging, so that’s been there for a few weeks now, so that’s the QuickBooks, Zapier reminder.

320 00:28:30.120 00:28:31.270 Elizah Joy: for them.

321 00:28:31.490 00:28:34.189 Rico Rejoso: I know this is not a high priority right now, but… Yeah.

322 00:28:34.460 00:28:39.310 Rico Rejoso: If you can slot it in, and you think that you have time, Can you do…

323 00:28:39.310 00:28:39.910 Elizah Joy: Mmm.

324 00:28:39.910 00:28:46.219 Rico Rejoso: Let’s check in again tomorrow. If this is not available, we’ll move it to, next sprint, okay?

325 00:28:46.480 00:28:47.610 Elizah Joy: Okay.

326 00:28:47.860 00:28:51.109 Rico Rejoso: Okay, what other else… what other tasks that you have right now?

327 00:28:51.460 00:28:56.839 Elizah Joy: I think that’s that for today.

328 00:28:59.110 00:29:16.020 Elizah Joy: Yep, just that for today, and then… but the one more pressing matter is the, dashboards that we have. The, UTAM has already sent it, or revised the plan for the revenue, the costs, and margin dashboard. He’s also got a few

329 00:29:16.060 00:29:26.349 Elizah Joy: I think delivery dashboard sets that he wants to create, to create, but I don’t think that’s, on the ops team, but just the revenue and then the costs and margin.

330 00:29:26.350 00:29:28.340 Rico Rejoso: You know, everything, the revenue, the.

331 00:29:28.340 00:29:28.740 Elizah Joy: Oh…

332 00:29:28.890 00:29:29.750 Rico Rejoso: VIN dashboard.

333 00:29:29.900 00:29:32.090 Rico Rejoso: be set up by you thumb. So.

334 00:29:32.090 00:29:32.910 Elizah Joy: Oh, okay.

335 00:29:32.910 00:29:40.909 Rico Rejoso: What he said… what he said, that… just send me… just send the platform, platform team the requirement, and they’ll work on it, right?

336 00:29:40.910 00:29:41.630 Elizah Joy: Okay.

337 00:29:41.920 00:29:48.809 Rico Rejoso: our… our responsibility end once we send the requirement. Basically, the requirement is what we wanted to see, okay? Yeah.

338 00:29:50.080 00:29:57.509 Rico Rejoso: Once they… they just need to see the outline of the plan. Once they… once they see the front end, they can develop the back end, okay?

339 00:29:58.000 00:29:58.750 Elizah Joy: Perfect, okay.

340 00:29:58.750 00:30:02.820 Rico Rejoso: We’ve done our part already, let’s just wait for the outcome once they present it to us.

341 00:30:03.220 00:30:06.269 Rico Rejoso: Okay. That’s where we will, get feedback.

342 00:30:06.760 00:30:09.300 Elizah Joy: So basically, we just have these tickets.

343 00:30:09.300 00:30:14.129 Rico Rejoso: Remaining. For… so for instant, we might have… we… we might have…

344 00:30:14.550 00:30:22.170 Rico Rejoso: close it out once we got response about the delivery and the, finance dashboards. And we’re good with it.

345 00:30:22.500 00:30:22.910 Elizah Joy: Okay.

346 00:30:23.540 00:30:28.859 Rico Rejoso: Now, let’s just focus on the remaining tickets that we have here for me, yeah.

347 00:30:29.080 00:30:31.840 Rico Rejoso: Is this just the… this is just the goods that I have?

348 00:30:32.240 00:30:35.029 Rico Rejoso: This, I think, would be,

349 00:30:35.510 00:30:40.709 Rico Rejoso: would remove the next sprint unless we got the delivery dashboard, because we wanted to have it in one go.

350 00:30:42.050 00:30:43.320 Rico Rejoso: the others, yeah.

351 00:30:43.920 00:30:49.280 Rico Rejoso: So, let’s make it habit during our op sync to take a… to take a look at this.

352 00:30:49.280 00:30:50.060 Elizah Joy: Yep. Because…

353 00:30:50.060 00:30:51.929 Rico Rejoso: Everything is reported here.

354 00:30:53.710 00:31:00.680 Rico Rejoso: We want to make sure that when film takes a look of what things are we doing right now, or for the sprint, we have it all here, right?

355 00:31:01.060 00:31:02.360 Elizah Joy: Okay, yep, yep.

356 00:31:02.360 00:31:02.760 Rico Rejoso: Work on the.

357 00:31:02.760 00:31:03.140 Elizah Joy: Oh my gosh.

358 00:31:03.140 00:31:08.069 Rico Rejoso: up here, and let me just… let me just ask, is this all manageable to get done within this week?

359 00:31:08.650 00:31:11.480 Elizah Joy: Yeah, I do, I do agree that…

360 00:31:11.610 00:31:14.030 Elizah Joy: That it’s manageable to do this week.

361 00:31:14.650 00:31:15.730 Rico Rejoso: Okay, great.

362 00:31:15.920 00:31:19.199 Rico Rejoso: One thing, I saw your requests,

363 00:31:19.200 00:31:20.270 Elizah Joy: Oh, yeah.

364 00:31:20.270 00:31:21.050 Rico Rejoso: office.

365 00:31:21.390 00:31:26.609 Rico Rejoso: Hey, you’re part of the operations, and this was requested in less than 3 weeks.

366 00:31:27.060 00:31:28.839 Elizah Joy: Hmm, yeah.

367 00:31:29.260 00:31:41.819 Elizah Joy: Oh, I’m sorry, because I, it was my… it is my birthday on the 17th. Originally, I do not have a plan, but it turns out my mother is gonna come and see me, so it was the last minute.

368 00:31:42.290 00:31:44.910 Elizah Joy: Request, so that’s on me.

369 00:31:45.310 00:31:48.839 Rico Rejoso: I understand, and I mean, we’re the one enforcing the policy.

370 00:31:48.840 00:31:49.850 Elizah Joy: Yeah.

371 00:31:49.850 00:31:50.180 Rico Rejoso: And it was.

372 00:31:50.180 00:31:50.690 Elizah Joy: Yes.

373 00:31:50.690 00:31:57.249 Rico Rejoso: the first, abiding citizen of the policy, right? So, I’m gonna let this live, but moving forward.

374 00:31:57.250 00:31:57.620 Elizah Joy: Yeah.

375 00:31:57.950 00:32:04.620 Rico Rejoso: Because I don’t want… I want… I don’t want others pointing out, like, hey, you mentioned us to follow the policy, but you’re not policy, right? You don’t want to have.

376 00:32:04.620 00:32:05.770 Elizah Joy: Cool.

377 00:32:06.000 00:32:07.399 Elizah Joy: Yeah, I do agree.

378 00:32:07.400 00:32:10.180 Rico Rejoso: I understand. Happy birthday in advance, okay?

379 00:32:10.900 00:32:13.419 Rico Rejoso: Yeah, let’s make sure moving forward, alright?

380 00:32:13.420 00:32:15.470 Elizah Joy: Yep, will do. I will do.

381 00:32:15.960 00:32:18.850 Rico Rejoso: Questions so far, anything that you wanted to follow up?

382 00:32:19.510 00:32:29.600 Elizah Joy: Nothing, nothing else for today, but if anything comes up, I’ll… message you in Slack.

383 00:32:29.980 00:32:40.299 Rico Rejoso: Okay, remember all the tasks that we have here in Linear, so right now, just go to Linear, see the comments that I’ve mentioned you in, and work on those tasks, okay? And let me know if you have any questions, alright?

384 00:32:40.700 00:32:41.799 Elizah Joy: Yep, I will.

385 00:32:42.000 00:32:45.540 Rico Rejoso: Alrighty, thank you so much, Eliza. Oh, by the way, respond to finance, alright?

386 00:32:45.780 00:32:49.920 Elizah Joy: Yep, as soon as I hop off this call.

387 00:32:50.360 00:32:51.759 Rico Rejoso: Okay, thank you, Kato.

388 00:32:51.760 00:32:54.489 Elizah Joy: Alright, thank you so much, Rico.