Meeting Title: Internal AI <> Ops Sync Date: 2026-02-13 Meeting participants: Gabriel Lam, Elizah Joy, Rico Rejoso
WEBVTT
1 00:00:50.970 ⇒ 00:00:52.540 Elizah Joy: Hi, Gabe, how are you?
2 00:00:53.010 ⇒ 00:00:54.169 Gabriel Lam: Good, how are you?
3 00:00:54.960 ⇒ 00:00:56.399 Elizah Joy: I am good.
4 00:00:56.900 ⇒ 00:01:04.050 Elizah Joy: Alright, I think, yeah, Shashu and Shiriko would be joining us, but… Yeah, for…
5 00:01:06.410 ⇒ 00:01:16.430 Elizah Joy: Notion, were you able to watch the Loom video, I mean, sorry, Zoom Clips video that Shashi recorded last… I think this week.
6 00:01:20.450 ⇒ 00:01:25.030 Gabriel Lam: I looked at it, I saw it, I haven’t really watched the whole thing.
7 00:01:27.350 ⇒ 00:01:29.580 Gabriel Lam: I can go ahead and do that now.
8 00:01:30.320 ⇒ 00:01:34.650 Elizah Joy: Oh yeah, that’s fine, that’s fine. I was just asking, like, if you’ve got,
9 00:01:35.000 ⇒ 00:01:40.610 Elizah Joy: any feedbacks for us to improve on that? But yeah, we’ve…
10 00:01:41.080 ⇒ 00:01:49.799 Elizah Joy: For the past, like, for this week, we did some changes still for that, like, some of the databases that we have.
11 00:01:52.530 ⇒ 00:01:53.210 Gabriel Lam: Okay.
12 00:01:57.150 ⇒ 00:02:02.180 Gabriel Lam: Yeah, I think that was my main question, which was… like…
13 00:02:02.330 ⇒ 00:02:07.330 Gabriel Lam: I looked at it earlier this morning, the notion,
14 00:02:09.600 ⇒ 00:02:13.779 Gabriel Lam: Homepage, and it seems to be pretty updated.
15 00:02:14.840 ⇒ 00:02:22.990 Gabriel Lam: I think my real question today was… So, for example…
16 00:02:23.540 ⇒ 00:02:29.399 Gabriel Lam: I want to do a survey, and I use Notion for a survey. If anyone wanted to
17 00:02:29.880 ⇒ 00:02:33.739 Gabriel Lam: Like, either create new databases or create new pages.
18 00:02:33.920 ⇒ 00:02:40.769 Gabriel Lam: Is there… A flow for that, or is that flow sort of easily accessible?
19 00:02:42.670 ⇒ 00:02:43.400 Elizah Joy: Mmm.
20 00:02:43.400 ⇒ 00:02:50.080 Gabriel Lam: You know, so let’s say in AI, I wanted to, like, You know, instead of,
21 00:02:51.100 ⇒ 00:02:53.659 Gabriel Lam: I wanted to add, like, a new questionnaire, like…
22 00:02:54.150 ⇒ 00:03:02.250 Gabriel Lam: I guess, is… would I come to you guys first and ask you guys to build it, or what does the current process look like?
23 00:03:03.090 ⇒ 00:03:08.230 Elizah Joy: Okay. So, yeah, for, for example, for the domain.
24 00:03:08.460 ⇒ 00:03:23.970 Elizah Joy: database that we have, like, for example, what you mentioned with AI, we have set up the initial structure for those, but of course, with, for example, you have… we want to create, like, a form or
25 00:03:24.330 ⇒ 00:03:35.149 Elizah Joy: a new structure or something. We… like, it’s not necessarily that you need to go to the ops team to be able to build that.
26 00:03:35.540 ⇒ 00:03:39.479 Gabriel Lam: So I think, yeah, we do give the freedom.
27 00:03:39.570 ⇒ 00:03:40.880 Elizah Joy: on.
28 00:03:41.200 ⇒ 00:03:43.570 Elizah Joy: Our team members to use that.
29 00:03:43.840 ⇒ 00:03:45.160 Elizah Joy: notion.
30 00:03:45.620 ⇒ 00:03:51.160 Elizah Joy: I think for us, for the ops team, is, like, maintaining the…
31 00:03:51.910 ⇒ 00:03:58.139 Elizah Joy: Structure that we have, but of course, you can freely create those, and then we can help
32 00:03:58.350 ⇒ 00:03:59.420 Elizah Joy: how we…
33 00:03:59.770 ⇒ 00:04:17.860 Elizah Joy: organize those forms or, other pages that we want to create inside, because ultimately, our goal here is for Notion to be really usable for all our team members, right? For, just, for example, with the GTM
34 00:04:17.920 ⇒ 00:04:20.589 Elizah Joy: team. Like, we do…
35 00:04:21.070 ⇒ 00:04:26.689 Elizah Joy: Allow them as well to structure it in the best way that works for them.
36 00:04:27.210 ⇒ 00:04:27.870 Elizah Joy: So, yeah.
37 00:04:29.100 ⇒ 00:04:29.710 Gabriel Lam: Okay.
38 00:04:30.950 ⇒ 00:04:32.060 Gabriel Lam: Awesome.
39 00:04:34.640 ⇒ 00:04:40.760 Gabriel Lam: Yeah, I think, I mean, other than that, it… it looks… Wonderful.
40 00:04:40.980 ⇒ 00:04:45.850 Gabriel Lam: yeah, the real reason was, I was just like, oh, you know, if…
41 00:04:46.930 ⇒ 00:04:49.519 Gabriel Lam: I was just thinking of how different people are.
42 00:04:51.520 ⇒ 00:05:00.860 Gabriel Lam: going to be adding new, documentation into Notion, and that it doesn’t fit into the existing structure.
43 00:05:00.860 ⇒ 00:05:01.406 Elizah Joy: I’m like…
44 00:05:02.040 ⇒ 00:05:03.620 Gabriel Lam: You know…
45 00:05:04.260 ⇒ 00:05:11.189 Gabriel Lam: what happens? And I think surveys was a good example of just, like, I think a lot of people know how to do a survey, but it’s its own database.
46 00:05:12.320 ⇒ 00:05:12.890 Elizah Joy: And so…
47 00:05:12.890 ⇒ 00:05:16.060 Gabriel Lam: I think… I think that’s really helpful.
48 00:05:16.930 ⇒ 00:05:21.499 Gabriel Lam: Other than that, honestly, I don’t have too much, I just maybe would be…
49 00:05:21.990 ⇒ 00:05:31.049 Gabriel Lam: I know you brought up a timeline of migrating other documentation, because I know that the teams are built out, but I think when I look at, like, projects, or when I look at some of the databases.
50 00:05:31.360 ⇒ 00:05:39.010 Gabriel Lam: Not everything is… oh, actually, no, sorry, it is. It’s just that it loads for me.
51 00:05:42.750 ⇒ 00:05:48.740 Elizah Joy: Yeah, I think I’ll want to end this… like…
52 00:05:48.860 ⇒ 00:05:55.789 Elizah Joy: things in here that would be ever-evolving would be the, GDM
53 00:05:56.390 ⇒ 00:05:59.610 Elizah Joy: That we have, AI, of course, data.
54 00:05:59.750 ⇒ 00:06:11.239 Elizah Joy: and strategy and analytics and data platform, so for those, would be, like, ever-evolving, as I mentioned. And then, for example, like, yesterday we’ve…
55 00:06:11.310 ⇒ 00:06:20.249 Elizah Joy: Ask, like, our engineers, like, how would they… like, if they have any suggestions how we could, structure it in a
56 00:06:20.880 ⇒ 00:06:25.940 Elizah Joy: way that’s more usable and efficient for them. So I think, yeah.
57 00:06:26.120 ⇒ 00:06:35.439 Elizah Joy: That’s one of our goals with, Notion. It’s just that I think for us in the ops team is that we wanted, like, we…
58 00:06:35.750 ⇒ 00:06:41.160 Elizah Joy: our… I mean, sorry, our goal is to help support the teams,
59 00:06:41.980 ⇒ 00:06:54.670 Elizah Joy: with the, in terms of Notion, right? So, our goal is to help them or support them to create or make Notion as usable for them as possible. So I think, yeah, having this initial structure
60 00:06:54.920 ⇒ 00:07:00.289 Elizah Joy: is, I think, a good start to have that in place.
61 00:07:01.350 ⇒ 00:07:07.070 Gabriel Lam: Okay, no, I think that’s great. Yeah.
62 00:07:07.240 ⇒ 00:07:13.360 Gabriel Lam: I think now that these databases… I think once these databases are populated, for example.
63 00:07:13.360 ⇒ 00:07:14.240 Elizah Joy: Mmm.
64 00:07:15.160 ⇒ 00:07:22.530 Gabriel Lam: Yeah, I think once they’re populated, it’s going to be… like, I’m able to, like, take the ID of the database.
65 00:07:22.910 ⇒ 00:07:33.679 Gabriel Lam: it’s just from the… I can just take the link, and then put it into. I think if people need to, like, just ask for this database, it’d be a lot easier to find. So I think that’s… that’s great.
66 00:07:35.170 ⇒ 00:07:39.489 Gabriel Lam: I don’t really have a lot of questions today, so… But this pretty short.
67 00:07:39.920 ⇒ 00:07:55.539 Elizah Joy: Yeah, that’s fine. Yeah, we’re happy that it’s, with how it turned out in Notion, but yeah, if you have, like, any suggestions for us, of course, feel free to let us know, because, yeah.
68 00:07:55.660 ⇒ 00:07:58.609 Elizah Joy: With Notion, we want it to be…
69 00:07:58.750 ⇒ 00:08:01.400 Elizah Joy: Usable and more efficient for everyone.
70 00:08:01.850 ⇒ 00:08:02.680 Gabriel Lam: Awesome.
71 00:08:03.330 ⇒ 00:08:06.969 Gabriel Lam: Yeah, I guess maybe a question that…
72 00:08:08.330 ⇒ 00:08:14.130 Gabriel Lam: maybe, like, you would have for me, is… I’m curious… on your…
73 00:08:15.320 ⇒ 00:08:29.789 Gabriel Lam: side, like, in doing the migration, what has been easy, what has not been easy? Like, what things took a lot of time, what things didn’t take a lot of time? What are things that, like, you thought would be really easy, but then you found out you had to do it by hand?
74 00:08:30.200 ⇒ 00:08:32.250 Gabriel Lam: Things like that.
75 00:08:32.850 ⇒ 00:08:47.370 Elizah Joy: I think, on our end, one of the challenges that we had, for example, with the documentation database, when we were, like, migrating them, because, it’s a working…
76 00:08:47.720 ⇒ 00:08:55.849 Elizah Joy: database, right? So our team members are using that on a day-to-day basis. And then, of course, we were very… like, we were…
77 00:08:56.010 ⇒ 00:09:09.220 Elizah Joy: trying to be careful not to, like, delete files that they’re actively working on, and yeah, I think, that was one of the challenges on our end.
78 00:09:09.680 ⇒ 00:09:14.710 Elizah Joy: What took us long, I think, in my opinion, is that
79 00:09:15.040 ⇒ 00:09:22.680 Elizah Joy: Having that, like, seeing how it all comes together while we’re building each hubs?
80 00:09:22.850 ⇒ 00:09:25.359 Elizah Joy: So, if that makes sense, so…
81 00:09:25.380 ⇒ 00:09:27.170 Gabriel Lam: Yeah, I think that’s…
82 00:09:27.400 ⇒ 00:09:31.869 Elizah Joy: On my end. Do you have anything to add to that, Rinko?
83 00:09:37.900 ⇒ 00:09:39.229 Rico Rejoso: Nope, can you hear me?
84 00:09:40.210 ⇒ 00:09:41.380 Elizah Joy: Yeah, yeah, yeah.
85 00:09:41.380 ⇒ 00:09:44.350 Rico Rejoso: Yeah, sorry, I thought my mic was not working.
86 00:09:44.670 ⇒ 00:09:56.530 Rico Rejoso: I mean, nothing else. On my end, I think I haven’t used the platform much as well, and I’m also figuring stuff that we can automate as I work along with Brad, the new PM coordinator, as well.
87 00:09:56.860 ⇒ 00:09:59.930 Rico Rejoso: for the operations side of it, right? I…
88 00:10:00.250 ⇒ 00:10:03.200 Rico Rejoso: I don’t have… I don’t have anything in mind at the moment.
89 00:10:04.260 ⇒ 00:10:06.550 Gabriel Lam: Okay, that’s… that’s not a problem.
90 00:10:06.550 ⇒ 00:10:19.380 Rico Rejoso: Yeah, I guess our just biggest problem was, as… I mean, what Sheshu mentioned was, like, the notion, getting everything finalized since we’ll be closing it up, or, you know, taking off access for everyone by Feb 17 next week. Yeah.
91 00:10:19.380 ⇒ 00:10:19.920 Elizah Joy: Yeah.
92 00:10:19.920 ⇒ 00:10:20.440 Gabriel Lam: Yeah.
93 00:10:20.440 ⇒ 00:10:26.570 Rico Rejoso: So, we want to make sure that everything engineering, GTM, and all the other pages are migrated to the new homepage.
94 00:10:27.010 ⇒ 00:10:31.179 Gabriel Lam: Yeah, I think, I, I, I think I agree with you there. Yeah.
95 00:10:31.550 ⇒ 00:10:33.840 Gabriel Lam: I think on my end, something that…
96 00:10:34.160 ⇒ 00:10:41.550 Gabriel Lam: and this is not for you to do, it’s just maybe for your awareness. I think I’m seeing…
97 00:10:43.530 ⇒ 00:10:51.830 Gabriel Lam: Thumb… Like, pages that probably… will get… deprecated?
98 00:10:52.160 ⇒ 00:10:57.000 Gabriel Lam: And so I, I, I will be probably working on a way to sync
99 00:10:57.150 ⇒ 00:11:10.839 Gabriel Lam: a lot of things are happening on the GitHub platform side, and I think some of them pertain to… like, some of them are related to, like, you know, how do you create a Slack AI agent, or like, how do you structure your GitHub teams? And I think I will be…
100 00:11:11.030 ⇒ 00:11:16.720 Gabriel Lam: also flagging maybe things that have changed in GitHub, and will lead to changes in, like.
101 00:11:16.720 ⇒ 00:11:17.150 Elizah Joy: some of those.
102 00:11:17.150 ⇒ 00:11:27.069 Gabriel Lam: the tutorials that will happen in our documentation. But that’s not… that’s probably gonna come out, like, late… like, after everything is migrated, so…
103 00:11:27.950 ⇒ 00:11:32.209 Gabriel Lam: Just, just a heads up there, because I think what I’ve noticed is also
104 00:11:32.950 ⇒ 00:11:36.779 Gabriel Lam: like, the engineers are building a lot of stuff in GitHub, but because…
105 00:11:36.780 ⇒ 00:11:37.400 Elizah Joy: Hmm.
106 00:11:37.400 ⇒ 00:11:50.339 Gabriel Lam: that engineers are used to using GitHub, it doesn’t always get updated into Notion. Right now, it’s, like, everything in Notion goes into GitHub, and, like, it’s into, like, Cursor or Cloud, or, like, these AI tools that people are using. But it doesn’t really go the other way around.
107 00:11:51.010 ⇒ 00:12:03.969 Gabriel Lam: So I think that’s something that I’m thinking of, of, like, how do we make that transition easier? So, yeah, just letting you know that I’ll probably be talking about that in, like, next week, or the week after the meeting there.
108 00:12:04.660 ⇒ 00:12:05.350 Gabriel Lam: But yeah.
109 00:12:06.330 ⇒ 00:12:09.560 Rico Rejoso: Yeah, Gabe, I have a question, because I was exploring GitHub and Cursor.
110 00:12:09.860 ⇒ 00:12:12.170 Rico Rejoso: Yes. I’ll be honest, I’m not…
111 00:12:12.580 ⇒ 00:12:15.389 Rico Rejoso: that technical to really know the in and outs.
112 00:12:15.390 ⇒ 00:12:19.070 Gabriel Lam: No problem, yes. You… no, no bad questions.
113 00:12:19.680 ⇒ 00:12:20.800 Rico Rejoso: Yeah.
114 00:12:20.800 ⇒ 00:12:21.149 Elizah Joy: Excuse me.
115 00:12:21.150 ⇒ 00:12:27.160 Rico Rejoso: like, create an agent, like, for the ops team, because I was thinking of it, because, I mean, Robert…
116 00:12:27.270 ⇒ 00:12:30.639 Rico Rejoso: set me up an agent for the sales, since I’m looking.
117 00:12:30.640 ⇒ 00:12:31.130 Gabriel Lam: guidance.
118 00:12:31.130 ⇒ 00:12:43.459 Rico Rejoso: and he created one, and I was using it. I was thinking if we can do the same thing as well, like, for our documentation, we can have everything, and, you know, we just have to upload certain files examples in GitHub, then…
119 00:12:43.600 ⇒ 00:12:49.270 Rico Rejoso: you know, create an agent for that and for our documentation and cursor, so we can fully utilize Cursor as well on our end.
120 00:12:50.110 ⇒ 00:12:51.700 Gabriel Lam: Yeah.
121 00:12:52.040 ⇒ 00:12:53.730 Rico Rejoso: I just don’t know, to be honest.
122 00:12:53.730 ⇒ 00:12:58.080 Gabriel Lam: No, I, I, no, I think that’s… that’s, like, a great idea to bring up, and I think…
123 00:12:58.970 ⇒ 00:13:09.409 Gabriel Lam: like, those are the types of ideas that, like, me and Utam and Sam want to hear, of just, like, what… because I think we see a different side, and we’re like, oh, you know, like, this will do fine, and you’re like, no, actually.
124 00:13:09.780 ⇒ 00:13:14.710 Gabriel Lam: like, what Robert built actually is working better, so that’s good for us to know.
125 00:13:15.080 ⇒ 00:13:17.290 Gabriel Lam: I’m also talking to Luke later today.
126 00:13:17.430 ⇒ 00:13:19.640 Gabriel Lam: Because he, I think, also has…
127 00:13:20.030 ⇒ 00:13:22.970 Gabriel Lam: interact with it a lot, so I guess my question is, like.
128 00:13:23.430 ⇒ 00:13:27.340 Gabriel Lam: Hallocke, has it… has that been really helpful as a…
129 00:13:28.620 ⇒ 00:13:31.719 Gabriel Lam: tool for you to, like, do all your GTM stuff?
130 00:13:33.160 ⇒ 00:13:40.110 Rico Rejoso: Yeah, it is, actually, you know, from creating the, what do you call this, LinkedIn messages, emails.
131 00:13:40.230 ⇒ 00:13:41.230 Rico Rejoso: and stuff.
132 00:13:41.330 ⇒ 00:13:46.919 Rico Rejoso: Since I just, you know, it’s fewer prompts rather than going for ChatGPT.
133 00:13:47.550 ⇒ 00:13:59.959 Gabriel Lam: Okay, yeah, then wonderful. I may try to schedule a time, just… I’m just curious, or not schedule a time, like, I may ask for, like, a Zoom clip of, like, the next time you do a LinkedIn post, I’d just love to see how it is you use it.
134 00:14:00.090 ⇒ 00:14:02.270 Gabriel Lam: And that would be wonderful.
135 00:14:02.830 ⇒ 00:14:09.159 Rico Rejoso: Yeah, and do we have, like, I don’t know, I haven’t explored GitHub much, but an instruction how to create those agents?
136 00:14:10.280 ⇒ 00:14:10.610 Gabriel Lam: Yeah.
137 00:14:10.610 ⇒ 00:14:11.210 Rico Rejoso: Well, I think…
138 00:14:11.210 ⇒ 00:14:11.610 Gabriel Lam: the…
139 00:14:11.610 ⇒ 00:14:13.189 Rico Rejoso: I have a step-by-step.
140 00:14:13.750 ⇒ 00:14:15.489 Gabriel Lam: Yeah, yeah, yeah, yeah, I think…
141 00:14:16.180 ⇒ 00:14:19.289 Gabriel Lam: I’ll work on that. I’ll try to…
142 00:14:20.290 ⇒ 00:14:23.650 Gabriel Lam: start on that process. We have something.
143 00:14:23.960 ⇒ 00:14:24.730 Gabriel Lam: That…
144 00:14:25.090 ⇒ 00:14:37.630 Gabriel Lam: we had done a long time ago, and this was before we migrated everything and everything, this is before Robert had built the agent, and so I will have to go in and make that change. I think I can get that out next week.
145 00:14:37.890 ⇒ 00:14:40.779 Gabriel Lam: But for now, I think I will try to…
146 00:14:42.110 ⇒ 00:14:51.639 Gabriel Lam: build the agent first for you, and then once we have a standard process, then we can do it for any other agents in the future. And then, if you want to build a different type, then you can go ahead and
147 00:14:51.860 ⇒ 00:14:52.370 Gabriel Lam: That’s.
148 00:14:52.370 ⇒ 00:14:54.980 Rico Rejoso: Yeah, I mean, if you’re building one, you can also, like.
149 00:14:55.950 ⇒ 00:14:58.880 Rico Rejoso: I mean, a video, a Zoom clip, or…
150 00:14:59.000 ⇒ 00:15:05.419 Rico Rejoso: Yeah. If you can record that one, that’ll be better, like, so we won’t be bothering you, like, we can create…
151 00:15:05.900 ⇒ 00:15:07.890 Rico Rejoso: Our own in the future, you know?
152 00:15:07.890 ⇒ 00:15:11.340 Gabriel Lam: Yeah, I mean, that is the goal. So I always try to get.
153 00:15:11.340 ⇒ 00:15:11.780 Elizah Joy: analysis.
154 00:15:11.780 ⇒ 00:15:14.620 Gabriel Lam: as soon as you can, as soon as I can. Awesome.
155 00:15:15.210 ⇒ 00:15:21.669 Gabriel Lam: Yeah, I mean, I… I think that’s it for me. I’m happy to cut this short and give you guys the time.
156 00:15:22.860 ⇒ 00:15:24.260 Rico Rejoso: Thank you.
157 00:15:24.500 ⇒ 00:15:27.429 Gabriel Lam: Thank you, guys. Thank you, Eliza. Thank you, Rico.
158 00:15:27.740 ⇒ 00:15:30.309 Gabriel Lam: Alright, have a good rest of your day.
159 00:15:31.450 ⇒ 00:15:32.230 Elizah Joy: Bye.