Meeting Title: Friday Brainforge Demos & Retro Date: 2026-01-09 Meeting participants: Henry Zhao, Luke’s Notetaker, Luke Scorziell, Zoran Selinger, Ryan Brosas, Ashwini Sharma, Uttam Kumaran, Pranav Narahari, Elizah Joy, Samuel Roberts, Rico Rejoso, Fireflies.ai Notetaker Joules, Casie Aviles, Robert Tseng, Mustafa Raja, Awaish Kumar, Holly Condos, Amber Lin, Hannah Wang, Demilade Agboola, Clarence Stone, Greg Stoutenburg
WEBVTT
1 00:00:16.079 ⇒ 00:00:17.460 Uttam Kumaran: Hello, everyone.
2 00:00:21.820 ⇒ 00:00:22.739 Luke Scorziell: How’s it going?
3 00:00:24.070 ⇒ 00:00:24.750 Uttam Kumaran: dead.
4 00:00:28.010 ⇒ 00:00:29.060 Luke Scorziell: Happy Friday.
5 00:00:30.890 ⇒ 00:00:33.440 Uttam Kumaran: Happy Friday. What’s the plan this weekend, Luke?
6 00:00:34.940 ⇒ 00:00:40.000 Luke Scorziell: Picking up Anna from the airport tomorrow,
7 00:00:40.760 ⇒ 00:00:42.469 Luke Scorziell: So, we’re gonna do, like, a…
8 00:00:42.910 ⇒ 00:00:46.190 Luke Scorziell: This is the first time she’s back in LA after Christmas, so…
9 00:00:46.770 ⇒ 00:00:47.530 Uttam Kumaran: Hmm…
10 00:00:47.530 ⇒ 00:00:48.460 Luke Scorziell: To hang out.
11 00:00:49.220 ⇒ 00:00:50.240 Uttam Kumaran: Nice.
12 00:00:51.370 ⇒ 00:00:53.159 Luke Scorziell: Other than that, nothing too crazy.
13 00:00:54.840 ⇒ 00:00:55.550 Uttam Kumaran: Nice.
14 00:01:00.500 ⇒ 00:01:02.540 Uttam Kumaran: Yeah, same, I don’t think we’re doing anything.
15 00:01:03.520 ⇒ 00:01:04.769 Uttam Kumaran: Just relaxing.
16 00:01:11.210 ⇒ 00:01:13.719 Luke Scorziell: Yeah, I don’t know, maybe go see a movie or something would be fun.
17 00:01:14.610 ⇒ 00:01:15.559 Luke Scorziell: I don’t know what’s out.
18 00:01:15.560 ⇒ 00:01:18.830 Uttam Kumaran: I’m waiting to go see The Odyssey when that comes out.
19 00:01:19.750 ⇒ 00:01:20.509 Luke Scorziell: Oh, yeah.
20 00:01:20.510 ⇒ 00:01:21.360 Uttam Kumaran: trailer.
21 00:01:21.360 ⇒ 00:01:22.609 Luke Scorziell: It’s gonna be big this year.
22 00:01:22.790 ⇒ 00:01:24.069 Luke Scorziell: No, I haven’t yet.
23 00:01:24.070 ⇒ 00:01:25.500 Uttam Kumaran: Yeah, that’s amazing.
24 00:01:27.200 ⇒ 00:01:29.859 Robert Tseng: I don’t watch trailers, I don’t want to ruin it for myself.
25 00:01:36.040 ⇒ 00:01:40.069 Uttam Kumaran: You must have to remember, you don’t… do you remember the trailer?
26 00:01:40.070 ⇒ 00:01:44.859 Robert Tseng: It’s in the trailers, and so if you already watched the trailer, then, like, you kinda know what’s already gonna happen.
27 00:01:45.280 ⇒ 00:01:52.370 Uttam Kumaran: Do you remember the trailer when you watched the movie? I never even… I just watched the trailer to get hyped. I’m sort of, like, don’t even know what’s going on.
28 00:01:54.090 ⇒ 00:01:55.940 Uttam Kumaran: And I’m not paying attention, but…
29 00:01:56.420 ⇒ 00:01:57.130 Luke Scorziell: That’s fair.
30 00:02:17.740 ⇒ 00:02:18.420 Awaish Kumar: Hello.
31 00:02:20.810 ⇒ 00:02:21.430 Uttam Kumaran: A.
32 00:02:30.940 ⇒ 00:02:33.639 Holly Condos: Hey You’re the only one?
33 00:02:36.330 ⇒ 00:02:37.419 Uttam Kumaran: He’s the only one.
34 00:02:37.420 ⇒ 00:02:39.400 Holly Condos: No, no, it’s a bunch of people.
35 00:02:39.620 ⇒ 00:02:43.720 Holly Condos: Oh, okay. I only see you. I can only see you on the screen.
36 00:02:54.280 ⇒ 00:02:54.620 Holly Condos: Hey.
37 00:02:54.620 ⇒ 00:02:55.490 Uttam Kumaran: Yeah, I think we got started.
38 00:02:55.490 ⇒ 00:02:56.419 Luke Scorziell: Hello, Aria.
39 00:02:58.130 ⇒ 00:03:00.149 Elizah Joy: It looks very, very warm.
40 00:03:00.280 ⇒ 00:03:01.709 Luke Scorziell: Probably, sorry.
41 00:03:01.710 ⇒ 00:03:04.410 Holly Condos: I am warm, because it’s cold in Vermont.
42 00:03:09.940 ⇒ 00:03:22.330 Elizah Joy: All right, so yeah, for today, so this is our first company meeting for 2026, so yeah, today’s agenda would be… we’ll be having the icebreaker and then the lab share,
43 00:03:22.540 ⇒ 00:03:34.179 Elizah Joy: Udom will be sharing new team members… new team member updates, exec updates, then we’ll be sharing more from operations, and then partnership, GDM, and shoutouts.
44 00:03:36.370 ⇒ 00:03:53.850 Elizah Joy: All right, so let’s start with the icebreaker. So, as I mentioned, this is the first company meeting for 2026, and I thought that we’d start with a fun reflection, or maybe intention-setting moment. So maybe let’s do a quick round of, like, one-word intention.
45 00:03:53.850 ⇒ 00:04:01.750 Elizah Joy: So, if you had to pick one word to guide you this year, or maybe about mindset or energy for this year, so…
46 00:04:02.350 ⇒ 00:04:15.329 Elizah Joy: I’d like to know, like, what would it be? So it could be anything personal, professional, funny, or inspiring, but it’s totally up to you. You can start dropping your answers by,
47 00:04:15.390 ⇒ 00:04:33.420 Elizah Joy: scanning this QR code, and we’ll see the word cloud that we’ll have from everybody. I’ll share it later. But yeah, you can drop that here, and then I’ll call in a few volunteers. So, yeah, let’s see what kind of energy we’ll be bringing into 2026.
48 00:04:34.000 ⇒ 00:04:37.870 Elizah Joy: Udam, do you want to start first with your word?
49 00:04:38.680 ⇒ 00:04:45.630 Uttam Kumaran: That’s… Not my… that’s not my real answer. I gave an actual answer, anyway.
50 00:04:46.280 ⇒ 00:04:48.109 Uttam Kumaran: In the quiz, or whatever.
51 00:04:48.110 ⇒ 00:04:53.620 Holly Condos: Oh, sorry, I think that’s me.
52 00:04:54.750 ⇒ 00:04:56.200 Holly Condos: Okay, there we go.
53 00:05:01.260 ⇒ 00:05:06.210 Elizah Joy: Alright, let’s see… What’s everyone sending?
54 00:05:16.840 ⇒ 00:05:19.869 Demilade Agboola: Apologies, joining a bit late. Can I see the QR code again, please?
55 00:05:20.380 ⇒ 00:05:21.680 Holly Condos: Yeah, me too.
56 00:05:23.070 ⇒ 00:05:25.449 Elizah Joy: Yep, you can scan it here.
57 00:05:36.040 ⇒ 00:05:39.929 Elizah Joy: Alright, has everyone shared in their one word already?
58 00:05:41.180 ⇒ 00:05:43.449 Elizah Joy: Let me know if you don’t… you haven’t yet.
59 00:05:58.270 ⇒ 00:06:05.190 Elizah Joy: All right, I think I’ll start calling in volunteers. I think everyone has… Put their words in.
60 00:06:05.780 ⇒ 00:06:10.009 Elizah Joy: Let’s start with you, Dom. What’s your word? What’s the word that you put in here?
61 00:06:10.670 ⇒ 00:06:14.310 Uttam Kumaran: I put in… I put in, pursuits.
62 00:06:16.290 ⇒ 00:06:33.519 Uttam Kumaran: And yeah, I don’t know, I just thought it was a good word. I think we’re pursuing a lot. But pursuit implies, like, working very, very hard. I think I also am pursuing, to try to not work so hard. But pursuit just means, like, you’re in the process of achieving, right? So, I feel like we’re always in…
63 00:06:33.890 ⇒ 00:06:36.970 Uttam Kumaran: We’re always in pursuit. So that’s my work.
64 00:06:38.780 ⇒ 00:06:45.979 Elizah Joy: That’s awesome. How about, how about you, Sam? What’s your word in here?
65 00:06:46.880 ⇒ 00:07:04.079 Samuel Roberts: My word is balanced. I saw that in the preview, and I was like, that’s exactly it, because I’m… some of you may know, but I’m 6 months into being a dad, and it’s, it’s a lot sometimes, and so with everything going on, this is my… it’s a good… I like this exercise, because I hadn’t really thought this through yet, but definitely, like.
66 00:07:04.530 ⇒ 00:07:07.639 Samuel Roberts: Keeping everything… everything balanced is good.
67 00:07:08.760 ⇒ 00:07:15.680 Elizah Joy: Yeah, that’s… I think that’s, it’s great to hear. And how about you, Robert?
68 00:07:15.890 ⇒ 00:07:18.009 Elizah Joy: What word did you put in here?
69 00:07:18.570 ⇒ 00:07:22.200 Robert Tseng: Oh, my word was peaceful.
70 00:07:23.020 ⇒ 00:07:30.629 Robert Tseng: I guess, I was thinking about how…
71 00:07:31.790 ⇒ 00:07:45.279 Robert Tseng: even though there’s a lot of things going on, and I expect, I mean, in this… in this organization, things change so frequently, how do I live and work in a way that’s
72 00:07:45.640 ⇒ 00:07:52.749 Robert Tseng: Still gives off, like, an unhurried, not anxious, kind of, like, peaceful,
73 00:07:53.440 ⇒ 00:07:56.800 Robert Tseng: way of going about things. I think last year.
74 00:07:56.950 ⇒ 00:08:14.960 Robert Tseng: I was like… I would run really hard, and then crash super hard, and then kind of do that over and over again, but, like, I feel like there’s probably a way to run like a marathon runner that’s not just, like, sprinting, and then just, like, then walking, and then sprinting and walking, so just trying to…
75 00:08:15.100 ⇒ 00:08:19.350 Robert Tseng: It’s just, I don’t know, that’s… that was kind of the analogy that came to my mind.
76 00:08:21.290 ⇒ 00:08:26.879 Elizah Joy: Peaceful. Okay, I’ll call in one last person. How about you, Zoran?
77 00:08:27.550 ⇒ 00:08:29.550 Elizah Joy: That’s the word that you put in here?
78 00:08:29.830 ⇒ 00:08:36.789 Zoran Selinger: I haven’t had a chance, I just couldn’t scan it, but if I was to put something,
79 00:08:37.030 ⇒ 00:08:41.200 Zoran Selinger: It would be a… probably a word, reinvention.
80 00:08:41.370 ⇒ 00:08:45.999 Zoran Selinger: Because I’m… my… the nature of work here…
81 00:08:46.330 ⇒ 00:08:54.380 Zoran Selinger: It switches a lot for me. I used to do a lot of… over the last few years, I’ve been doing a lot of engineering work.
82 00:08:54.920 ⇒ 00:09:00.409 Zoran Selinger: And now I’m switching to a sound basically the opposite.
83 00:09:00.610 ⇒ 00:09:09.910 Zoran Selinger: I’m doing a lot of client-facing stuff, a lot of meetings, so it’s gonna be a very different year from the last 5 that I had.
84 00:09:13.120 ⇒ 00:09:22.199 Elizah Joy: Alright, so yeah, thank you everyone for, sharing your one word in here. So yeah, let’s do, the quick clap share for 5 minutes.
85 00:09:25.370 ⇒ 00:09:45.179 Elizah Joy: Okay, so, I’m excited to share something foundational that, we’ve been doing for the past few weeks, even before the holidays started. So, we’ve been working on, a proposed Notion restructuring for the workspace that we’ll be rolling out this, quarter.
86 00:09:45.300 ⇒ 00:10:02.119 Elizah Joy: So yeah, over the past few weeks, I’ve been mapping out how we can better organize our internal systems, the support, scale, clarity, and collaboration across the team. So, the goal here is to make it easier for everyone to find what they need quickly.
87 00:10:02.120 ⇒ 00:10:09.059 Elizah Joy: Understand how different parts of the company connect, so that’s with the clients, the projects, team members, and the operations.
88 00:10:09.060 ⇒ 00:10:16.659 Elizah Joy: side and the other departments that we have. And then, of course, to contribute to, like, a shared source of truth across
89 00:10:16.660 ⇒ 00:10:41.050 Elizah Joy: you know, the teams and the company itself, right? So, this new structure includes, like, unified relational databases, consisting of dashboards and work, workflows across ops, delivery, client success, sales, and more. So yeah, I would love to hear your feedback after this on, you know, what’s working, what’s maybe missing, or how we can involve it.
90 00:10:41.070 ⇒ 00:10:50.739 Elizah Joy: together, so as we grow. So yeah, what’s upcoming from here is there will be, like, centralized clients, tasks, teams, services, and leads databases.
91 00:10:50.740 ⇒ 00:11:04.509 Elizah Joy: Clear relationship between the workflows, improved visibility and accountability, because lately we find that there’s been a lot of, like, duplicates of the documents that we have, leading to more
92 00:11:04.890 ⇒ 00:11:06.000 Elizah Joy: Hmm…
93 00:11:06.460 ⇒ 00:11:17.720 Elizah Joy: more resistance, or… yeah, resistance or time finding anything that we want to find inside Notion, and what we aim to do here is for it to be designed to scale as we grow.
94 00:11:18.790 ⇒ 00:11:43.409 Elizah Joy: So yeah, an overview of the structure that we’ll be doing is, of course, the homepage that we have, so our hub. So this will be our HQ with the quick links, handbooks, OKRs, reports, and global database views that we have. With the databases, what we’ll be aimed to do is… it’ll be the engine room that will hold all the core systems that we have, so that’s for
95 00:11:43.530 ⇒ 00:12:00.320 Elizah Joy: the clients, tasks, teams, services, and leads that we have, campaigns that we have, materials, recruiting, tools, projects, and of course, our knowledge hub, so that’s the SOPs, the documentations that we have, and the guides that we have.
96 00:12:00.320 ⇒ 00:12:20.250 Elizah Joy: And then for our company pages, so, like, this section that we currently have here, so it’ll be having, like, filtered views that we have for the tools, SOPs, a team directory that we have, the onboarding that we do, and then the client dashboards that we have, and then trackers and projects for multiple clients.
97 00:12:20.290 ⇒ 00:12:39.759 Elizah Joy: And then external teams, so this will be for the sales, marketing, and recruiting. So the leads, the pipelines that we have, campaigns, calendars, the candidates that we have for recruitment, and then the scorecards we’ll have. We’ll have a centralized, view or structure for all of these different
98 00:12:40.290 ⇒ 00:12:57.520 Elizah Joy: spaces that we have, and then the internal team, so that’s a separate space for the engineering, data, and AI teams to work, a sync inside Notion as well. And then archives. So we have multiple old pages that we have to clean up.
99 00:12:57.940 ⇒ 00:13:05.300 Elizah Joy: inside Notion, so yeah, it’ll be good if we, identify that inside and put those into archives.
100 00:13:05.540 ⇒ 00:13:12.889 Elizah Joy: So, yeah, before I proceed to the next steps on here, does anybody have, like, questions, or…
101 00:13:13.120 ⇒ 00:13:14.780 Elizah Joy: Clarifications.
102 00:13:16.160 ⇒ 00:13:17.429 Elizah Joy: Or maybe feedback.
103 00:13:29.310 ⇒ 00:13:42.119 Samuel Roberts: Yeah. I’m excited about this, because this was one thing when I was starting, I wasn’t sure, like, where to go for what, and there was stuff in Notion, and I wasn’t sure what was outdated and everything. So I’m excited to see this,
104 00:13:42.500 ⇒ 00:13:46.540 Samuel Roberts: As long as we… because I just don’t want to get in that same position where you’re not sure what’s…
105 00:13:46.750 ⇒ 00:13:51.020 Samuel Roberts: up-to-date and what’s not, so I’m glad to see that there’s, like, initiative on top of that.
106 00:13:51.830 ⇒ 00:13:52.320 Elizah Joy: Yeah.
107 00:13:53.110 ⇒ 00:13:54.750 Elizah Joy: Alright…
108 00:13:54.810 ⇒ 00:14:13.730 Elizah Joy: Okay, so the next steps for this would be, currently I do next week, like, Gabe will have already gave his inputs on this, but the next steps for this would be, centralize all the databases that we have, the, audit, and then the archive pages that we have, refining our dashboards.
109 00:14:13.810 ⇒ 00:14:32.119 Elizah Joy: with, relations and roll-ups of, like, the… in our databases that we currently have, the templates that we have, it’ll be more centralized so that anyone and any… any… all the team members in the team basically uses the same templates for, specific, processes, or…
110 00:14:32.390 ⇒ 00:14:45.570 Elizah Joy: SOP that we have, and then how do we use Notion? Like, we’ll have this standard on how we use Notion, how we add pages into Notion, when do we update things in Notion. So we’ll have that.
111 00:14:45.570 ⇒ 00:14:52.800 Elizah Joy: Yeah, and of course, I’ll be working closely with each of you for your feedback on this, and how you basically use
112 00:14:53.230 ⇒ 00:14:56.139 Elizah Joy: Notion, so that’ll be easier for everyone.
113 00:14:56.690 ⇒ 00:14:59.690 Elizah Joy: So yeah, any feedbacks or questions?
114 00:14:59.910 ⇒ 00:15:00.980 Elizah Joy: from this?
115 00:15:06.180 ⇒ 00:15:09.979 Uttam Kumaran: Yeah, maybe one piece for me, like, we’ve, like.
116 00:15:10.680 ⇒ 00:15:21.069 Uttam Kumaran: part of this is, like, we… so I kind of picked Notion originally, just because I feel like it’s the best place to sort of… out of all the sort of tools that exist, to just have all of our sort of company, like.
117 00:15:21.280 ⇒ 00:15:29.170 Uttam Kumaran: intranet, or, like, kind of internal documents. I do think that, like, we… probably a lot of the best thing on this piece is just to kind of go
118 00:15:29.310 ⇒ 00:15:48.729 Uttam Kumaran: like, piece by piece, and then get feedback from the team that will be using that. Like, a lot of the decisions so far were mostly made by me and, like, how Notion’s structured, and so, like, I’m kind of, like, no longer the primary, you know, customer here, so… and just go… if you go through sales or whatever, work with that team to make sure that they have everything they need.
119 00:15:48.810 ⇒ 00:15:55.569 Uttam Kumaran: And ultimately, also, like, give them some control to start, you know, what can they do to build databases and pages.
120 00:15:55.670 ⇒ 00:16:00.909 Uttam Kumaran: And then, frankly, we probably need, like, some type of quarterly, like, go in and clean stuff up process.
121 00:16:01.290 ⇒ 00:16:05.470 Uttam Kumaran: It’s just gonna get… things just get bloated in there, so we have to always go back and do that.
122 00:16:06.320 ⇒ 00:16:19.599 Elizah Joy: Yeah, yeah, I do agree on that, Utam. Like, one of the things that Rika and I have discussed before is we don’t know what to clean up, because we don’t know if that specific, like, document somebody’s using it, so we want to be cautious on that as well.
123 00:16:19.600 ⇒ 00:16:27.599 Elizah Joy: Right, so yeah, I do agree with what you’ve said. So yeah, one thing about the restructuring in Notion is,
124 00:16:27.600 ⇒ 00:16:42.229 Elizah Joy: Of course, we’ll be working closely with each of… with each and every one of you, so that it’s usable for everyone. That’s the goal here, is for it to be usable for everyone, to improve the experience that you have with Notion.
125 00:16:44.830 ⇒ 00:16:52.940 Elizah Joy: Alright, so yeah, I’ll… Give it away to you, UDA, for our new team members, if they’re here.
126 00:16:54.290 ⇒ 00:16:57.010 Uttam Kumaran: Yeah, so, I mean, I feel like everybody’s…
127 00:16:57.010 ⇒ 00:16:57.420 Holly Condos: Mostly.
128 00:16:57.420 ⇒ 00:17:09.399 Uttam Kumaran: met, you know, everybody at this point. I think this week in particular, I think there’s a couple folks, like, Pranav, I know you’re getting, you know, the ability to say hi to a lot of folks.
129 00:17:09.619 ⇒ 00:17:12.540 Uttam Kumaran: And, yeah, I don’t think we have any other…
130 00:17:12.670 ⇒ 00:17:18.109 Uttam Kumaran: I guess Luke is also sort of formally joining us, sort of more full-time.
131 00:17:18.339 ⇒ 00:17:30.960 Uttam Kumaran: But we kind of already know everybody. I think one thing that maybe I’ll mention in terms of, like, meeting people is… I talked to Pranam this morning, and, you know, he was asking for some feedback, and I said, you know, one thing that could be helpful is each week.
132 00:17:30.970 ⇒ 00:17:40.010 Uttam Kumaran: See if you can just meet someone new at the company. I think we’re trying to kind of facilitate this with donuts, but if you’re able to.
133 00:17:40.010 ⇒ 00:17:54.100 Uttam Kumaran: You know, just put time on someone’s calendar, say, hey, I have no idea what you do here, but would love to chat, share what I do. And also try to go as far from your domain as possible, like, if you’re in engineering, see if you can talk to someone in, like, marketing or sales.
134 00:17:54.180 ⇒ 00:17:59.110 Uttam Kumaran: It’ll just give you a more rounded understanding of, like, what it is we do, and then…
135 00:17:59.410 ⇒ 00:18:06.920 Uttam Kumaran: Naturally, you’ll bring some of that to, like, your clients. So, yeah, that’s probably the only thing I had on this, Eliza this week.
136 00:18:08.920 ⇒ 00:18:14.020 Samuel Roberts: If you haven’t done a donut yet, I highly recommend. They’re… they’re really… it’s nice to talk to people and just be…
137 00:18:14.130 ⇒ 00:18:14.840 Samuel Roberts: Mike.
138 00:18:14.970 ⇒ 00:18:20.859 Samuel Roberts: you know, not necessarily work-related, just get to know people and everything, and it’s been… I’ve really enjoyed the ones I’ve done so far, so…
139 00:18:21.130 ⇒ 00:18:21.880 Luke Scorziell: This is a donut.
140 00:18:21.880 ⇒ 00:18:22.530 Uttam Kumaran: Yeah.
141 00:18:22.530 ⇒ 00:18:23.949 Luke Scorziell: You get a donut? What is the…
142 00:18:24.560 ⇒ 00:18:40.000 Samuel Roberts: There’s an app in Slack, and it does, it does give you a donut reward, and I don’t know what you do with them afterwards, but, it does. Yeah, it’s like a meeting thing, I don’t know who’s all on it, how it’s all set up or not, but if you’re… if you get the messages from it, highly recommend,
143 00:18:40.160 ⇒ 00:18:41.309 Samuel Roberts: Oh, and there’s gone.
144 00:18:41.310 ⇒ 00:18:44.079 Luke Scorziell: Thank you, Robert. There’s a sidecar down the street from me, so…
145 00:18:49.210 ⇒ 00:18:55.469 Uttam Kumaran: Yeah, I think, Eliza, you’re managing… you guys are gonna have a roadmap for, like, expanding donuts and, like, body program, right?
146 00:18:55.890 ⇒ 00:18:56.390 Elizah Joy: Yep.
147 00:18:56.500 ⇒ 00:19:05.110 Elizah Joy: I will discuss more on that later, so, let’s do… the exact updates.
148 00:19:06.160 ⇒ 00:19:17.060 Uttam Kumaran: Yeah, so kind of a couple of things. This… I feel like my update is gonna be fairly short, because there’s 5 more slides in front of me. That’s usually what I would have updated on, which is great.
149 00:19:17.280 ⇒ 00:19:34.370 Uttam Kumaran: I think, kind of, I was thinking this morning, Clarence did a good job at having alliteration and, like, forging the future. But for me, I was… I’m thinking a lot these days about, like, how do we scale this effectively without, sort of, dropping the ball for ourselves and our clients?
150 00:19:34.580 ⇒ 00:19:43.049 Uttam Kumaran: And I think that’s, like, what you’re gonna see the theme of really this quarter. We’re trying to grow revenue, an additional of 60%.
151 00:19:44.230 ⇒ 00:20:03.479 Uttam Kumaran: You know, which is really, really, like, meaningful. And this new process is really what we’re hoping allows us to kind of get there and kind of not… and still be, at balance. And so, I think we’re finding ways. I think this is totally achievable. We have the pipeline to do this.
152 00:20:03.570 ⇒ 00:20:15.740 Uttam Kumaran: Of course, my purview and where I sit every day is really on the delivery side, and so what I’m sort of trying to work with everybody on the delivery team is, like, how do we actually service that much revenue?
153 00:20:15.870 ⇒ 00:20:18.729 Uttam Kumaran: And still maintain, like, great customer outcomes.
154 00:20:18.740 ⇒ 00:20:26.959 Uttam Kumaran: So, you know, what that means for everybody here is, like, we’re continuing to hire and promote and give funds and responsibility away.
155 00:20:26.960 ⇒ 00:20:39.140 Uttam Kumaran: extremely aggressively. We’re trying to shadow people and have people kind of take on more. And if you’re feeling overwhelmed, like, I would say I’m not surprised. There’s a lot of changes, but what I would
156 00:20:39.140 ⇒ 00:20:46.430 Uttam Kumaran: tell you is that, you have basically everyone and everything we know at your disposal,
157 00:20:46.430 ⇒ 00:21:05.379 Uttam Kumaran: you know, another piece of feedback is, look, if you don’t ask for help quickly, or you don’t look for feedback early and often, you’re gonna put yourself in a jam. We’re not in an office where we can sort of turn around and say hi and help each other, so Slack, and Loom, and just asking for help as your friend.
158 00:21:05.380 ⇒ 00:21:19.860 Uttam Kumaran: it’s not… I think most of, you know, corporate America is sort of pushing people to not ask for feedback and sort of try things on their own, and so for me, really, I’m trying to break that in all of us that kind of really work in public.
159 00:21:19.910 ⇒ 00:21:27.600 Uttam Kumaran: and work openly with your teams, and now that we’ve established several different teams, I’m sort of looking forward to see that collaboration.
160 00:21:28.060 ⇒ 00:21:46.190 Uttam Kumaran: I think, you know, this week, like, Nuke, he did a really, really awesome job. I think Demi and Mustafa, you guys did a great job. I think Sam, you’re doing a great job with Pranav, and so I’m seeing these, like, sort of, like, teams form, like, come in, exiting something, and sort of go back, so I kind of, like, want to see a lot more of that.
161 00:21:46.350 ⇒ 00:21:50.440 Uttam Kumaran: I think the next thing we’re working on is how ops
162 00:21:50.540 ⇒ 00:22:00.520 Uttam Kumaran: And the platform team sort of fit into this new model. I… my… basically, I think we’ll probably end up rolling out the same, like, CSO DP structure.
163 00:22:00.520 ⇒ 00:22:11.490 Uttam Kumaran: With, instead, just probably Brainforge as basically the client. But operations and our platform team are super, super important, and so don’t want that to, like, fall by the wayside.
164 00:22:11.500 ⇒ 00:22:29.180 Uttam Kumaran: And yeah, my ask is, one, like, I would… I’m really, really interested in any feedback on this, like, new delivery plan. We’re meeting… we’re gonna end up meeting with every single person, one-on-one, and that’s your time to sort of give feedback. Otherwise, this kind of train is… is rolling.
165 00:22:29.180 ⇒ 00:22:37.549 Uttam Kumaran: It’s just gonna start to snowball even more. Kind of my two asks, in addition to that is, one, if there’s someone in your network that is
166 00:22:37.550 ⇒ 00:22:47.419 Uttam Kumaran: smart and good at something, let me know. I’m happy to consider them for a multitude of roles today or in the future.
167 00:22:47.440 ⇒ 00:22:59.520 Uttam Kumaran: you also will get a bonus if they end up working for us, so I think that’s a great reminder there. Second is, like, I’m really hopeful, and we’ll keep pushing everybody to take ownership of your roles and your cause.
168 00:22:59.520 ⇒ 00:23:11.340 Uttam Kumaran: You know, if you’re not getting the support you need for Gantt charts, or don’t feel prepared for a client meeting, you don’t know what you’re working on, like, that’s your indication to… to throw a meeting on the calendar with your pod and get those answered, and so…
169 00:23:11.400 ⇒ 00:23:17.159 Uttam Kumaran: Yeah, I’m sort of hopeful that people are taking their reins there, and we saw a lot of good progress on that this week.
170 00:23:18.090 ⇒ 00:23:23.660 Uttam Kumaran: Yeah, that’s… that’s sort of my update. You know, let me know if there’s… if there are any other… any questions on any of this.
171 00:23:23.890 ⇒ 00:23:26.539 Uttam Kumaran: Any feedback, like, so far on any of these items?
172 00:23:32.370 ⇒ 00:23:33.260 Uttam Kumaran: Advances.
173 00:23:33.790 ⇒ 00:23:35.020 Uttam Kumaran: Oh, it’s been a while.
174 00:23:38.880 ⇒ 00:23:39.940 Clarence Stone: Hey, everyone
175 00:23:39.940 ⇒ 00:23:58.910 Clarence Stone: So it’s been week one of this new format, and I’ve seen everyone, you know, heads down, work so hard to, produce all the content and fall into their leadership role, so I just want to say a quick thank you and congrats on all being promoted and working together to make that future realization happen.
176 00:23:58.910 ⇒ 00:24:00.140 Clarence Stone: And…
177 00:24:00.140 ⇒ 00:24:09.960 Clarence Stone: kind of connected to Utam’s, like, conversation about scale without fail, I also have a little theme reminder that all our futures are connected now.
178 00:24:09.960 ⇒ 00:24:27.829 Clarence Stone: This was not created in a way like you would see in corporate America. I didn’t create a competition. You guys are not getting stacked ranked against each other, right? Like, if you take a look at your KPIs, what’s actually happening is that all these leadership roles are interdependent to each other.
179 00:24:27.910 ⇒ 00:24:52.040 Clarence Stone: So, instead of being, kind of alone in all these challenges, realize that the success of everything, the KPIs that you have, your team has, are all connected, right? And it’s a challenge that you guys can all work through together, within your own pods, and also by creating friendships with people who have, the same roles as you in those group chats.
180 00:24:52.040 ⇒ 00:25:01.419 Clarence Stone: So, at any point, if you’re feeling like you’re alone on an island with some of these leadership challenges and things that we’re asking of you, let us know, we’re here to help.
181 00:25:01.640 ⇒ 00:25:14.180 Clarence Stone: But these win or lose conditions, I mean, that involves everybody, and we are all gonna win or lose together, so, let’s, let’s, you know, remember that and help each other, and,
182 00:25:14.180 ⇒ 00:25:26.059 Clarence Stone: In that note, there’s two things that I want to announce or ask of everyone, right? Keep those open channels of communications around, and not just to me, but those group chats that you have.
183 00:25:26.060 ⇒ 00:25:36.059 Clarence Stone: I think everyone’s been doing such a great job doing that this week, but we need to make a habit of it, so I hope to see more of it in the future. And then part two.
184 00:25:36.060 ⇒ 00:25:56.820 Clarence Stone: I would absolutely love to give everybody direct and honest feedback of everything that they’re working on. But there’s a little flaw in the Slack system, because if you at me and I click it, it disappears forever, and I can’t find it, and I feel really bad when I miss, you know, providing you feedback. So, what I ask is that,
185 00:25:56.820 ⇒ 00:26:13.799 Clarence Stone: you use this submission link, and all of… all it is is a form that says, like, hey, this is the work item that I want you to take a look at, this is the link to it, you know, and any sort of comments along with that. So if you look at… if you’re a CSO, EP, or SL, if you look at the top, little bar in your Slack chat.
186 00:26:14.000 ⇒ 00:26:20.360 Clarence Stone: There’s going to be a link, to this exact submission form here.
187 00:26:20.510 ⇒ 00:26:37.909 Clarence Stone: So please, please, as you’re finishing your Gantt charts, you’re creating new SOWs, or you’re getting your presentations done, if you want me to take a look, if you want some feedback, put it over there, and as, you know, as I get downtime, I will absolutely take a look and give you some feedback.
188 00:26:37.950 ⇒ 00:26:44.839 Clarence Stone: If you’re having problems accessing that link, please let me know. I try to make it as visible as possible in all the chats.
189 00:26:44.880 ⇒ 00:27:09.560 Clarence Stone: So, those are the things that I kind of want to see from the team, but I owe you a bunch of things as well, right? This week, I learned, hey, we’ve got to come up with some more standardized recommendations and formulations for some of the biggest challenges that a lot of you guys are facing, like making great Gantt charts and documentation, or tips and tricks to writing really good SOWs and proposals.
190 00:27:09.560 ⇒ 00:27:25.140 Clarence Stone: and just overall client communications and things that you can do to be a market activator and fill your pipeline. So these are the four work products that I’m going to think through and start creating documentation on. You can hope to see a lot of that coming in the next week.
191 00:27:25.140 ⇒ 00:27:41.799 Clarence Stone: If there’s anything specific you also want to see my thoughts or write up on, feel free to send me a ping. I’m all ears, right? I want to create core documentation and knowledge libraries for everyone to be able to, kind of perform their job at their best. So…
192 00:27:42.100 ⇒ 00:27:47.740 Clarence Stone: With that, what should we see for the next two weeks? Well, first off.
193 00:27:47.820 ⇒ 00:28:11.070 Clarence Stone: I already noticed that stand-ups are going way faster than they used to, right? Just by seeing that 1-hour time blocks whittled down to 30 minutes, and those 30-minute calls kind of going to, like, 22, 24 minutes, I think a internal goal for ourselves is to be able to continue to move at that pace and hit that 15-minute stand-up. And it’s okay if you don’t hit it every day.
194 00:28:11.070 ⇒ 00:28:35.490 Clarence Stone: Right, but having a goal in mind, something in sight, like a 15-minute stand-up would be amazing. So, for the SLs, I’d start to think, hey, what can I do to help, make this go a little bit faster? For everyone participating in these stand-ups, try to come up with a system for yourself that’s gonna work to provide your side of the updates. I am so confident that we can get to these 15 minutes, so, that’s gonna be our internal goal.
195 00:28:35.490 ⇒ 00:28:45.049 Clarence Stone: And, my other focus within these next two weeks is to make sure that you guys have all your documentation up to date, so your notions, your linear, your Gantt charts.
196 00:28:45.060 ⇒ 00:28:56.259 Clarence Stone: reach out to me, fill out those forms, and, you know, have them reviewed. I want every project to have a really great starting point with the right content in all the right places, so that you guys can
197 00:28:56.570 ⇒ 00:29:07.699 Clarence Stone: really succeed, in delivering the best. So, that’s all for me. If there’s any comments or thoughts or… or, anything you want to add, let me know.
198 00:29:11.940 ⇒ 00:29:16.970 Clarence Stone: Nothing, alright, I will be followed by… an ops update.
199 00:29:19.190 ⇒ 00:29:28.139 Elizah Joy: Alright, so yeah, for operations, we’ll be sharing our Q1 roadmap for this quarter, so one of the main focus for us would be,
200 00:29:28.140 ⇒ 00:29:40.439 Elizah Joy: the operational infrastructure that we have. So, as I mentioned earlier, we’re revamping the Notion workspace. We’d also be having a centralized expense request system, so one… this is one of the systems that
201 00:29:40.440 ⇒ 00:29:44.830 Elizah Joy: will be, add… that’s in our Q1 roadmap, and then…
202 00:29:45.000 ⇒ 00:29:52.430 Elizah Joy: We have now the, employee profiles and client dashboards that we have in our
203 00:29:53.330 ⇒ 00:30:11.499 Elizah Joy: Q1 projects, and then a few of this would be, as well, the strategic processes improvements that we’ll be doing. So that’s standardizing the recruitment funnel that we have, so that’s the intake form, scorecards, and pipeline views. So this is alongside with the Notion workspace that will also be
204 00:30:11.500 ⇒ 00:30:34.799 Elizah Joy: refining, and then finalizing and training team members on the new client onboarding checklist that we’ll be doing. So we’ll have a standardized client onboarding for each of the new client that we’ll have, and a huge part of this as well is our team culture. So as Uda mentioned earlier, we’ll be relaunching, not relaunching, but revamping our Donut
205 00:30:34.800 ⇒ 00:30:45.160 Elizah Joy: so we found that there are still a few team members that has it, or that’s not joining the Donut app, so this one happens inside Slack.
206 00:30:45.250 ⇒ 00:30:46.320 Elizah Joy: So…
207 00:30:46.520 ⇒ 00:30:56.689 Elizah Joy: What happens is every two weeks, it pairs you with a team member, and then it sends you a notification in Slack, and then you schedule to meet inside.
208 00:30:56.690 ⇒ 00:31:14.639 Elizah Joy: Slack, and then you meet with that new team member. So that’s a great opportunity for us to develop their team culture, learn more about each other, work closely with each other, and then, we’ll be doing the buddy program as well for our new team members, to help them with
209 00:31:14.740 ⇒ 00:31:21.330 Elizah Joy: Then on boarding, and then a few more on this, from the operations side is… will be,
210 00:31:21.580 ⇒ 00:31:29.660 Elizah Joy: Creating dashboards, so revenue dashboards, refining that one, margins and costs dashboards.
211 00:31:35.050 ⇒ 00:31:37.820 Elizah Joy: Alright, I’ll take it to you, Holly.
212 00:31:39.340 ⇒ 00:31:43.049 Holly Condos: Thanks, Eliza. Hi, everybody.
213 00:31:43.410 ⇒ 00:31:52.910 Holly Condos: So, for our partnership update, since December and going into Q1 this year, we’re,
214 00:31:53.120 ⇒ 00:31:56.750 Holly Condos: Establishing traction, and we’ve got some momentum.
215 00:31:56.820 ⇒ 00:32:16.730 Holly Condos: These, these first 4 or 5 that I highlighted are, really where we’re seeing a lot of movement. So, many of these were already partnerships when I joined Brainforge, but due to.
216 00:32:17.020 ⇒ 00:32:36.089 Holly Condos: Utam and Robert just being spread thin, we just didn’t have as much time as we do now. And with the new team, Luke, Joe, Gabe, Hannah, everybody has been really helpful to me, so we’re seeing some movement.
217 00:32:36.170 ⇒ 00:32:53.479 Holly Condos: We’ve got Snowflake’s attention with a couple, deal regists that we’ve done. They, are your typical hyperscaler sales team, but Utam and I are working through with them, and we hope to continue
218 00:32:53.480 ⇒ 00:32:59.420 Holly Condos: Not only to, do some more deals, but to do some, events.
219 00:32:59.760 ⇒ 00:33:09.639 Holly Condos: With Amplitude, I… I think we posted in Slack, but we were recently added as a, premier partner.
220 00:33:09.640 ⇒ 00:33:26.560 Holly Condos: And, that’s great for us, especially since Amplitude had kind of been quiet for a while. And thank you, Greg, for all your efforts there as well, and look forward to continuing to work with you there. Greg’s working to onboard HEDRA and…
221 00:33:26.890 ⇒ 00:33:28.400 Holly Condos: Default.
222 00:33:29.160 ⇒ 00:33:35.039 Holly Condos: And Amplitude has, assigned a new partner person who
223 00:33:35.140 ⇒ 00:33:51.440 Holly Condos: is very engaging with us, so that’s really exciting. For me, it’s… it’s not just, you know, getting partners in, but developing the relationships, finding the synergies with, Brain Forge’s
224 00:33:51.500 ⇒ 00:34:08.619 Holly Condos: awesome services and marketing capabilities, and then ultimately driving revenue, not only for us, but helping our clients and our partners’ clients. So, that amplitude person is really a key, a key help for us.
225 00:34:09.060 ⇒ 00:34:27.089 Holly Condos: Talisma is a fairly new partner. Again, we’ve just had a great response with them. They’re very eager to work with us. We’ve been meeting just about every other week with them. We’re working on a joint capabilities deck.
226 00:34:27.090 ⇒ 00:34:35.800 Holly Condos: And, in parallel with that effort, we’re gonna do an event with some higher ed, Customers.
227 00:34:36.060 ⇒ 00:34:48.520 Holly Condos: And, looking to do that in either Austin or New York this quarter. So, that should be also really exciting. Mixed panel had kind of gone quiet,
228 00:34:48.520 ⇒ 00:34:59.830 Holly Condos: again, before I came, they also have had a shift in their executive management, and their go-to-market partner…
229 00:35:00.340 ⇒ 00:35:04.319 Holly Condos: VP is, again, very excited about us.
230 00:35:04.690 ⇒ 00:35:08.029 Holly Condos: Utam and I are meeting with… with them next week.
231 00:35:08.190 ⇒ 00:35:18.379 Holly Condos: We have put together, some framework and ideas for an event in Q1, and they seem to be very receptive there, so…
232 00:35:18.750 ⇒ 00:35:36.940 Holly Condos: that is another example of, just a great synergy. On contextual, they have been a great partner even before I came, but we’re, again, making some traction. We are working on some demos for…
233 00:35:36.940 ⇒ 00:35:40.349 Holly Condos: Insurance and legal industry clients.
234 00:35:40.350 ⇒ 00:35:44.439 Holly Condos: And they continue to share leads.
235 00:35:44.630 ⇒ 00:35:55.550 Holly Condos: Oh, and Talisma, I forgot to mention, we also are sharing leads with them. We’ve got one that may materialize this quarter, so we’ll see how that goes.
236 00:35:55.820 ⇒ 00:36:19.759 Holly Condos: And then that last list are just some of the others that we’re engaged with. Not quite as much going on with them at this point, but we’re certainly working on all of those. And I want to just shout out to, again, Utam and Robert for all their great support, Clarence for your work in launching our new,
237 00:36:20.660 ⇒ 00:36:30.540 Holly Condos: our new way of operating, and Eliza coming in to just really help with processes. I’m really excited to work with all of you, and…
238 00:36:30.820 ⇒ 00:36:42.089 Holly Condos: for those that I didn’t mention by name, you know who you are. I love working with you every day. So, great to be here, and look forward to… to just making it happen. Thanks.
239 00:36:45.100 ⇒ 00:36:45.870 Uttam Kumaran: Awesome.
240 00:36:52.120 ⇒ 00:36:58.759 Luke Scorziell: Alright, hello. I guess this is my first time addressing everyone all at once, which is exciting.
241 00:36:59.020 ⇒ 00:37:03.619 Luke Scorziell: But, yeah, if I haven’t met you already, my name’s Luke, am…
242 00:37:04.000 ⇒ 00:37:15.570 Luke Scorziell: I guess probably a lot of you saw my message in the engineering channel, hopefully, that, you know, I’m new, to a lot of the terms and whatnot that’s going on, and… but I am a storyteller and just super curious about
243 00:37:15.800 ⇒ 00:37:26.540 Luke Scorziell: learning as much as I can about, Brainforge and what y’all are doing, and bringing that, to clients and partners and internally, so that we have a more cohesive story.
244 00:37:26.720 ⇒ 00:37:30.869 Luke Scorziell: So that’s kind of what we’ve been aiming, for…
245 00:37:31.130 ⇒ 00:37:39.540 Luke Scorziell: I guess the last… started on Monday, and really it’s been, honing out kind of a content engine, and I think relevant to everyone here is just
246 00:37:39.850 ⇒ 00:37:43.450 Luke Scorziell: like, I want you to know that the work that you’re…
247 00:37:43.780 ⇒ 00:37:48.839 Luke Scorziell: doing is kind of… should be very connected with marketing, so I sat in on,
248 00:37:48.970 ⇒ 00:38:06.479 Luke Scorziell: I think a meeting with the CSRs, and just realized that each week you guys are producing decks with wins, from each client, and that’s, like, a super huge asset, I think, for the marketing team to be able to have. So, yeah, I would love to just connect with each of you and be able to know
249 00:38:06.780 ⇒ 00:38:22.590 Luke Scorziell: Like, what you’re working on on a day-to-day basis, or week-to-week, and yeah, just hopefully bridge the divide between marketing and, and engineering, because if there’s a divide, then we’re probably, not telling the right story.
250 00:38:22.820 ⇒ 00:38:24.090 Luke Scorziell: And then…
251 00:38:24.260 ⇒ 00:38:32.269 Luke Scorziell: Another big update, just for this quarter, Robert has… Robert and I have been working on, he kind of finalized as the…
252 00:38:32.440 ⇒ 00:38:40.480 Luke Scorziell: Yeah, ICP, and really want to focus on the 100 million in annual recurring revenue scale-ups, and
253 00:38:40.650 ⇒ 00:38:43.050 Luke Scorziell: Just I’m finding as I’m getting…
254 00:38:43.450 ⇒ 00:38:57.610 Luke Scorziell: learning more about the pain points that customers are experiencing, it’s the, like, conflicting numbers that we’re trying to reconcile, utilizing AI tools more, and then also, yeah, being able to, like, scale up on,
255 00:38:57.910 ⇒ 00:39:04.630 Luke Scorziell: using platforms like Snowflake, and I guess we’ll… Mixpanel, I don’t know. Still learning this, but
256 00:39:04.870 ⇒ 00:39:10.990 Luke Scorziell: Yeah, so that’s kind of where we’re headed, and a lot of the content, kind of, that we’ll be thinking about is gonna, relate to
257 00:39:11.100 ⇒ 00:39:14.230 Luke Scorziell: the decision makers there. So again, if you have any ideas, or just…
258 00:39:14.550 ⇒ 00:39:16.330 Luke Scorziell: Anything you want to throw my way?
259 00:39:16.870 ⇒ 00:39:19.500 Luke Scorziell: Would love to, yeah, learn what you have.
260 00:39:19.630 ⇒ 00:39:24.039 Luke Scorziell: So, and then I gave myself an extra slide.
261 00:39:24.470 ⇒ 00:39:29.719 Luke Scorziell: With a little meme on it. I don’t know if this will end.
262 00:39:30.130 ⇒ 00:39:36.599 Luke Scorziell: But, yeah, a big part of… I guess, shout out to Zorin. A big part of…
263 00:39:36.730 ⇒ 00:39:39.209 Luke Scorziell: My week this past week has been,
264 00:39:39.770 ⇒ 00:39:43.749 Luke Scorziell: working on the edge to activation deck, and again, kind of just…
265 00:39:43.860 ⇒ 00:39:50.309 Luke Scorziell: Zora and I probably were on the phone for two hours, at least, 2 and a half hours, with him just explaining, like.
266 00:39:50.510 ⇒ 00:39:59.809 Luke Scorziell: what all this is, and I was asking questions, and understanding the client side, and the edge side, and all of, like, how this is significant to clients and can save a lot of money,
267 00:40:00.100 ⇒ 00:40:05.820 Luke Scorziell: And help them attribute like, you know, save money and whatnot.
268 00:40:06.860 ⇒ 00:40:20.700 Luke Scorziell: And then, yeah, so there’s… there might be, you know, some ethical things that we’re considering about the edge side. But yeah, I think an example, or why I bring up this example, too, is just, I think it’s a really
269 00:40:21.040 ⇒ 00:40:22.429 Luke Scorziell: Great way that…
270 00:40:22.750 ⇒ 00:40:34.620 Luke Scorziell: like, I’ve been able to connect with someone that, has a very different skill set and background than me, and so I want to facilitate more of those conversations between, the rest of y’all, and so…
271 00:40:34.800 ⇒ 00:40:39.419 Luke Scorziell: yeah, I think just learning what Zoran’s been working on, and just his…
272 00:40:40.020 ⇒ 00:40:52.940 Luke Scorziell: like, get-after-it mentality as well, and just excitement for, like, what he’s doing, I think really speaks to me in terms of what stories we can be sharing. So, yeah, want to be able to meet more of you and get to tell your stories, so…
273 00:40:53.360 ⇒ 00:40:59.140 Luke Scorziell: I think that’s, that’s it for me. And this is Timothee Chalamet, so… I don’t know if,
274 00:40:59.400 ⇒ 00:41:02.139 Luke Scorziell: the meme lands, but thank you, Tom, for the inspiration.
275 00:41:12.930 ⇒ 00:41:32.910 Uttam Kumaran: Cool, I have some… I have some shout-outs. Yeah, I mean, in particular, I feel like this week, especially with the new model, I think a few people really, really did super well in adopting it and, like, making a lot of strides. This is, you know, I think this is a tough week to sort of continue to help on clients, think about the new model, and, like, execute. But again, some people really, like.
276 00:41:32.960 ⇒ 00:41:48.830 Uttam Kumaran: self, sort of, organized, and I think Demi, in particular, really, really crushed it. I think Amber, you also did a great job on, like, keeping ABC, going. I think Awash and Sam, like, sort of our two, you know, service leads.
277 00:41:48.830 ⇒ 00:41:57.589 Uttam Kumaran: And both did a really good job at, like, starting to adopt this new stand-up model, and just, you know, being everywhere, all at once.
278 00:41:57.680 ⇒ 00:42:00.470 Uttam Kumaran: I think also, I saw a great…
279 00:42:00.490 ⇒ 00:42:14.109 Uttam Kumaran: moves from Greg. I think, like, you guys did a great job at securing the REME renewal, and I know we’re… you’re collaborating with, like, tons of people on all of your other tasks, so that’s really, really awesome to see.
280 00:42:14.110 ⇒ 00:42:23.559 Uttam Kumaran: And then I know, you know, Zoran in particular talked a little bit about reinvention. It’s exciting to see you kind of move from, you know, just being
281 00:42:23.560 ⇒ 00:42:35.660 Uttam Kumaran: You know, in the back, cranking on, you know, attribution models to actually, like, selling it and understanding, like, what the business impact and how it’s gonna drive, you know, a new service line for us.
282 00:42:35.750 ⇒ 00:42:40.220 Uttam Kumaran: That’s great, and then Pranav also did a super awesome job, this week.
283 00:42:40.340 ⇒ 00:42:55.019 Uttam Kumaran: sort of getting his clients organized. We secured a 10K expansion with Lilo, the kind of, like, approval just came in, and that’s basically all due to you guys on that client. I know it’s…
284 00:42:55.110 ⇒ 00:43:04.359 Uttam Kumaran: We’re sort of taking over for a previous firm, but they immediately, as soon as we hopped on yesterday, they were like, you guys are the ones we want to work with, like, for as long as we can, so…
285 00:43:04.410 ⇒ 00:43:15.160 Uttam Kumaran: Yeah, congrats to all you guys. And then, yeah, for everybody else, I think, look, we have… everybody else is sort of picking up, you know, and seeing from others what’s working, and so…
286 00:43:15.530 ⇒ 00:43:32.819 Uttam Kumaran: for the rest of next week, I’m really looking forward to getting everyone, you know, set up, and get everyone collaborating on the rest of the tasks, and then… yeah, I mean, I also think, you know, this is something that I feel like I say all the time, Ricoh is sort of, like, one of the other heartbeats of the company, and is sort of also everywhere.
287 00:43:32.820 ⇒ 00:43:42.799 Uttam Kumaran: All at once, and so very, very thankful to have him, supporting and, helping everybody, including me, with tons and tons of things, so… yeah.
288 00:43:46.480 ⇒ 00:43:53.820 Robert Tseng: Yeah, I want to shout out Rico as well, just, just… he kind of came in and took on some new scope, and he already…
289 00:43:53.950 ⇒ 00:44:07.529 Robert Tseng: ran his first campaign. We met to onboard him, and then the next day, he sent some stuff… sent some messages out to leads. So, I mean, that’s… that… the kind of speed there is just, like, incredible. I mean.
290 00:44:07.910 ⇒ 00:44:13.410 Robert Tseng: It’s just… it’s just so… it’s just so nice to have, somebody who
291 00:44:13.820 ⇒ 00:44:23.140 Robert Tseng: kind of already is working around the business, and can really just… he’s one of those people who can really plug in anywhere. So, thank you for being willing to do that.
292 00:44:28.960 ⇒ 00:44:29.870 Rico Rejoso: Thank you, guys.
293 00:44:42.670 ⇒ 00:44:46.270 Uttam Kumaran: Any more shoutouts, or any… You know, questions.
294 00:44:53.210 ⇒ 00:45:10.650 Greg Stoutenburg: I think I’d just say thanks, everybody, for helping me ramp up, especially anyone who, you know, I pinged with a question on how we’re handling some client, or how we, you know, normally do things around here, what workarounds might look like, past successes, things like that, to serve as a model. I’ve been really impressed by how collaborative this whole team seems.
295 00:45:10.650 ⇒ 00:45:16.209 Greg Stoutenburg: And, yeah, seems like a great culture, doing awesome stuff, and yeah, so, so, thanks to everybody.
296 00:45:16.210 ⇒ 00:45:20.269 Greg Stoutenburg: I could list off several names, but it would take a while, so I’ll say, yeah, thanks.
297 00:45:21.010 ⇒ 00:45:23.750 Uttam Kumaran: Yeah, sorry, I took a… I took a while.
298 00:45:31.980 ⇒ 00:45:32.850 Uttam Kumaran: Cool.
299 00:45:33.150 ⇒ 00:45:44.010 Uttam Kumaran: Well, if nothing else, that’s sort of all I had. I think we still have a couple more client meetings for the rest of the day. But yeah, I think next week, again, the theme is to sort of start to continue to shrink
300 00:45:44.070 ⇒ 00:45:56.660 Uttam Kumaran: stand-ups, continue to meet with your client pods to kind of get whatever your work done. I think it’s great for us to actually have, like, a sales team that’s sort of running pretty smoothly. So, great job, Robert, at, like, getting everyone together there.
301 00:45:56.660 ⇒ 00:46:11.889 Uttam Kumaran: We had another, like, 2 or 3 or 4 partner source leads come in, and a whole host of people to follow up. So, again, like, as fast as the delivery crew can, like, get settled in and show how much more capacity we have, the faster we’re gonna go close
302 00:46:11.910 ⇒ 00:46:19.030 Uttam Kumaran: you know, another $100,000 in business. So, yeah, that’s kind of the theme for… For this month, so… Perfect.
303 00:46:19.570 ⇒ 00:46:21.410 Uttam Kumaran: Okay, appreciate the time, everyone.
304 00:46:22.990 ⇒ 00:46:24.180 Uttam Kumaran: We’ll see you soon.
305 00:46:27.070 ⇒ 00:46:28.430 Demilade Agboola: Alright, thank you, bye.