Meeting Title: Brainforge x Phoebe Deck Review Sync Date: 2025-12-16 Meeting participants: Greg Stoutenburg, Zoran Selinger, Robert Tseng, Elizah Joy, Rico Rejoso, Amber Lin, Awaish Kumar, Ashwini Sharma
WEBVTT
1 00:01:00.370 ⇒ 00:01:01.130 Greg Stoutenburg: Right? Morning.
2 00:01:01.130 ⇒ 00:01:02.779 Robert Tseng: Hey, Greg. Morning.
3 00:01:10.220 ⇒ 00:01:13.549 Robert Tseng: Sorry, give me a couple minutes, let me get situated here.
4 00:01:13.870 ⇒ 00:01:14.560 Greg Stoutenburg: Sure.
5 00:01:20.610 ⇒ 00:01:23.779 Robert Tseng: Okay, it doesn’t look like Phoebe left comments or questions yet.
6 00:01:23.940 ⇒ 00:01:26.389 Robert Tseng: But yeah, I guess I can…
7 00:01:26.890 ⇒ 00:01:31.870 Greg Stoutenburg: Yeah, she left, like, two comments on the deck. One, I said I’ll follow up on.
8 00:01:31.870 ⇒ 00:01:32.460 Robert Tseng: Okay.
9 00:01:32.880 ⇒ 00:01:40.440 Greg Stoutenburg: And it was really minimal, though. Yeah, and then one was, to modify one chart
10 00:01:40.620 ⇒ 00:01:48.070 Greg Stoutenburg: because I included one of the plans that was actually a free plan, yeah, so…
11 00:01:48.360 ⇒ 00:01:49.679 Robert Tseng: Oh, I see.
12 00:01:49.960 ⇒ 00:01:50.460 Greg Stoutenburg: Yep.
13 00:01:50.460 ⇒ 00:01:53.459 Robert Tseng: Oh, I see, okay, in 17, yeah, yeah.
14 00:01:56.440 ⇒ 00:01:58.719 Robert Tseng: Includes customers launch things after you launch.
15 00:02:00.210 ⇒ 00:02:01.840 Robert Tseng: How did she even tell?
16 00:02:03.570 ⇒ 00:02:18.050 Greg Stoutenburg: I… I don’t know, actually. I mean, so, because it made me think, okay, well, she must have gone into the, the dashboard that I made. I made a dashboard for her, and then just took screenshots from that, so she wanted to self-serve that, but… Okay.
17 00:02:18.050 ⇒ 00:02:32.459 Greg Stoutenburg: Yeah, but it looks like for… of her two comments, one, I assume maybe she went to the dashboard, and the other, it seems like, plainly, she didn’t, or she just didn’t understand what the data point meant, because she said 30% seems unrealistic for a project launch.
18 00:02:32.720 ⇒ 00:02:34.999 Greg Stoutenburg: But it’s a median, so…
19 00:02:35.000 ⇒ 00:02:35.789 Robert Tseng: Yeah, it’s immediately.
20 00:02:35.790 ⇒ 00:02:44.780 Greg Stoutenburg: If you actually look at the spread, you’ll see, you know, like, there are some really fast ones. Probably people who are just like, well, what are they giving me for free? Click. What happens if I get…
21 00:02:44.780 ⇒ 00:02:47.659 Robert Tseng: They’re just… they’re just… Just testing things, yeah.
22 00:02:47.660 ⇒ 00:02:50.949 Greg Stoutenburg: Yeah, they just go straight to the right button, and then, you know, and then put it.
23 00:02:50.950 ⇒ 00:02:51.500 Robert Tseng: Yeah.
24 00:02:51.500 ⇒ 00:02:52.710 Greg Stoutenburg: Inspired, so…
25 00:02:52.710 ⇒ 00:02:58.799 Robert Tseng: And I’ve told their team, like, there’s no, like… they keep thinking this, like, project launch button has, like, some…
26 00:02:58.850 ⇒ 00:03:15.340 Robert Tseng: strong level of intent to convert, and it’s like, no, I think people are just randomly clicking there because they see it, like, on their screen, but they’re not really being told, like, what to do after that, or even meeting up to that, so… Absolutely. Anyway, like, it’s fine. Okay, cool. Then…
27 00:03:15.340 ⇒ 00:03:20.209 Robert Tseng: Yeah, I mean, I think the storytelling… I think the storytelling is great, I think the slide quality is good, I mean…
28 00:03:20.850 ⇒ 00:03:29.910 Robert Tseng: I definitely put together 20 slides on this, so… props to you, but also, like, yeah, I mean, that’s, it’s great. I think,
29 00:03:30.180 ⇒ 00:03:34.850 Robert Tseng: I feel like I haven’t put together more than, like, 5 at a time, so, yeah.
30 00:03:35.400 ⇒ 00:03:48.460 Greg Stoutenburg: Yeah. Yeah, I mean, so, and this is, like, I mean, just also for the benefit of the team, you know, anyone who’s thinking about what we’re putting in front of clients, something that Phoebe said when I went to the one
31 00:03:48.460 ⇒ 00:04:00.550 Greg Stoutenburg: call with them, with her last Thursday. I asked what she was really looking for, because there was some, you know, there was sort of some evident frustration. And, she said something I thought was really insightful, which is, I have to go talk to leadership
32 00:04:00.600 ⇒ 00:04:17.249 Greg Stoutenburg: and confidently say, here’s how things are going, and here’s what we need to do, and I feel like I don’t have the confidence. And so, I thought, okay, well, maybe with some additional context, she would have that confidence. Yeah. And I think that that was just a nice reminder to us, like, you know, be thinking in terms of.
33 00:04:17.310 ⇒ 00:04:31.470 Greg Stoutenburg: the person who we’re trying to, you know, inspire, or what problem does Phoebe actually have? It’s that she needs to go to talk to someone and not embarrass herself. Yeah. That’s what the job is, you know, in part. So, yeah.
34 00:04:31.520 ⇒ 00:04:42.230 Greg Stoutenburg: And then, finally, I guess the last thing I would say, I mean, I can… I can talk about any of this if the team would like to, or engage, but I think the thing that I’d want to point to as far as
35 00:04:42.770 ⇒ 00:04:44.960 Greg Stoutenburg: Hopeful next step is maybe just…
36 00:04:45.060 ⇒ 00:04:52.549 Greg Stoutenburg: slide 18. They’ve been very focused on users converting to paid, but almost nobody is.
37 00:04:52.550 ⇒ 00:05:08.050 Greg Stoutenburg: And my… the thing that I would say, if I just had to say this in one line, is no one’s converting to paid, because no one’s using the product at all. At least after the first day. You know, they sign in, and then 91% just don’t come back. But that anyone who’s using anything
38 00:05:08.140 ⇒ 00:05:26.090 Greg Stoutenburg: do, actually, at a pretty high rate. So, if she were to say, okay, Greg, what do you think we should do? Then I would say, let’s work on getting users to actually engage during the trial, and not just offer them a trial, but, like, lead them through the trial, because those users are actually
39 00:05:26.090 ⇒ 00:05:29.059 Greg Stoutenburg: Doing much, much better than… than all users.
40 00:05:29.060 ⇒ 00:05:32.729 Robert Tseng: So, context for you is they used to have coach marks, which were just kind of like…
41 00:05:32.780 ⇒ 00:05:52.310 Robert Tseng: basically, like, tooltips that pop up along the journey to kind of direct you to different buttons. They… they switched that off, because the CEO has, like, his name is also Greg. Greg doesn’t… doesn’t like coach marks. I think. I don’t really… I don’t think we could… it wasn’t, like, live long enough to really prove that they were or weren’t working.
42 00:05:52.540 ⇒ 00:05:58.450 Robert Tseng: But it was hard to iterate on them, because they had this whole, like, design, engineering, kind of, like.
43 00:05:58.850 ⇒ 00:06:04.289 Robert Tseng: process that was, like, that took a while. I do believe that you can… Amplitude has, like.
44 00:06:04.720 ⇒ 00:06:13.830 Robert Tseng: some version of tooltips that you can introduce, like, like, it’s like a no-code kind of addition to basically just
45 00:06:13.900 ⇒ 00:06:25.689 Robert Tseng: direct users through your product, but they didn’t like how that felt either, because it just looked kind of clunky, and it’s, yeah, it’s like, it’s… I don’t know, like, the design-wise, it doesn’t really fit into the rest of their product.
46 00:06:25.810 ⇒ 00:06:30.590 Robert Tseng: So, like, those are a couple, like, guided walkthroughs that they’ve tried.
47 00:06:30.620 ⇒ 00:06:49.169 Robert Tseng: I think, you know, if the recommendation is like, hey, you should bring that back, or if you have other suggestions for how you can advise users, or, like, kind of help users adopt the product more during their trial phase, I think that’s probably the next kind of thing that we could do this week.
48 00:06:49.570 ⇒ 00:06:59.779 Greg Stoutenburg: Yeah, yeah, yeah. No, that makes sense. Yeah. I can… I can definitely sketch something. I was hoping… I was hoping to get her attention, so I wrote in the thread, yeah, I saw that.
49 00:06:59.780 ⇒ 00:07:13.680 Greg Stoutenburg: this morning, like, hey, you know, when’s that next meeting? So again, I’m trying to speak to, like, what’s that basic concern she has. Do you want help for the next meeting? The hope being to just get her engaged a little more, and then maybe say something just like that. Like, let’s look at those early steps. Okay. So…
50 00:07:14.000 ⇒ 00:07:28.409 Robert Tseng: I think just for the benefit of this… of the team as well, I think just would be a great, like, in addition to the deck, I mean, Phoebe’s read it, but, like, I think when we share decks, like, we… I typically ask, like, my team to share looms on top of it, like, them walking through it.
51 00:07:28.410 ⇒ 00:07:39.260 Robert Tseng: So if you could just record something, like, I don’t know, no more than, like, 5 minutes, or, you know, plus-minus, and, yeah, you kind of… you don’t have to go through every slide, but just, you know, you’re telling the story of, like, how you would walk through the deck.
52 00:07:39.290 ⇒ 00:07:53.650 Robert Tseng: Yeah, I think that could be something we can leave Phoebe with, you know, along with, like, hey, like, this is how I would have… this is how I would walk through it, but then that’s also, like, something that we can send to Brainforge internally, so they can see how you do this.
53 00:07:54.840 ⇒ 00:08:06.230 Robert Tseng: Great. So, I would say, yeah, just that Loom follow-up, and then the, the recommendation for, like, what they could do to basically, like, follow your takeaway here.
54 00:08:06.550 ⇒ 00:08:07.190 Greg Stoutenburg: Okay.
55 00:08:07.190 ⇒ 00:08:15.250 Robert Tseng: Yeah, I think other than that, like, I will also help nudge by, kind of, messaging Phoebe, and I might even DM Greg directly, so…
56 00:08:15.250 ⇒ 00:08:15.960 Greg Stoutenburg: Okay, cool.
57 00:08:15.960 ⇒ 00:08:16.480 Robert Tseng: Yeah.
58 00:08:16.520 ⇒ 00:08:17.509 Greg Stoutenburg: Sounds good? Okay.
59 00:08:18.920 ⇒ 00:08:19.560 Robert Tseng: Thanks.
60 00:08:19.560 ⇒ 00:08:20.580 Greg Stoutenburg: Have a good one, everyone. See ya.
61 00:08:20.580 ⇒ 00:08:21.340 Robert Tseng: Okay, wait.
62 00:08:24.780 ⇒ 00:08:25.910 Robert Tseng: Great.
63 00:08:26.140 ⇒ 00:08:28.400 Robert Tseng: Okay,
64 00:08:31.470 ⇒ 00:08:33.819 Robert Tseng: Let’s go to…
65 00:08:37.169 ⇒ 00:08:49.540 Robert Tseng: Alright, I would like to start with Eden today, and kind of hear from Zoran, since it didn’t get… couldn’t catch you yesterday. Yeah, you want to talk me through kind of what’s on your plate this week?
66 00:08:49.540 ⇒ 00:08:50.180 Zoran Selinger: Yep.
67 00:08:50.450 ⇒ 00:08:51.850 Zoran Selinger: Sure, so…
68 00:08:51.960 ⇒ 00:09:02.419 Zoran Selinger: Ashwini actually finished the meta, meta work, so, I did my side today as well, so they reversed it here, so that’s already underdone.
69 00:09:02.870 ⇒ 00:09:05.330 Robert Tseng: So, which one can I clear out? Are any of these, or…
70 00:09:05.330 ⇒ 00:09:07.680 Zoran Selinger: Oh, I already changed the status.
71 00:09:07.680 ⇒ 00:09:09.660 Robert Tseng: Oh, perfect. Of those…
72 00:09:09.660 ⇒ 00:09:14.690 Zoran Selinger: Yeah, so next one is this loading of affluence costs.
73 00:09:14.910 ⇒ 00:09:19.080 Zoran Selinger: We are, so Ashwini also, finished.
74 00:09:19.240 ⇒ 00:09:23.159 Zoran Selinger: This, catalyst update,
75 00:09:23.260 ⇒ 00:09:26.820 Zoran Selinger: this full, fully, S2S, you see?
76 00:09:26.820 ⇒ 00:09:27.440 Robert Tseng: Yeah.
77 00:09:27.440 ⇒ 00:09:37.990 Zoran Selinger: So that’s basically done. I just need to confirm it in the interface. I just have a… there was a small issue. We were sending multiple updates.
78 00:09:38.200 ⇒ 00:09:44.380 Zoran Selinger: So I just need to confirm it, right now, and that is likely done.
79 00:09:46.050 ⇒ 00:09:46.960 Robert Tseng: Great.
80 00:09:46.960 ⇒ 00:09:47.550 Zoran Selinger: Yeah.
81 00:09:48.220 ⇒ 00:09:49.440 Zoran Selinger: So…
82 00:09:49.440 ⇒ 00:09:50.380 Robert Tseng: Next.
83 00:09:51.120 ⇒ 00:10:05.070 Zoran Selinger: Yeah, so we have… I’m waiting to see… change events to first time only. So this is a GTM request, and I’m still waiting for, for Cesar to…
84 00:10:05.180 ⇒ 00:10:17.640 Zoran Selinger: to finish, his side, because this requires some day of work. So they headed for… for the… this other domain, is it EHC? Eden Health Club?
85 00:10:18.380 ⇒ 00:10:29.080 Zoran Selinger: So, he’s done it for that domain, so he knows how to do it, he just needs to recreate that functionality for Trident, and then we will actually have,
86 00:10:29.210 ⇒ 00:10:30.849 Zoran Selinger: We will know
87 00:10:30.980 ⇒ 00:10:46.400 Zoran Selinger: Where if it’s the first time or repeating customer, even before, Basque gives that… gives it to us in the data layer. So that’s the idea there. Because the events that I need to select and begin checkout.
88 00:10:46.400 ⇒ 00:10:52.589 Zoran Selinger: They happen before Basque tells us if this is a repeat or not.
89 00:10:53.100 ⇒ 00:10:54.050 Zoran Selinger: But…
90 00:10:54.310 ⇒ 00:11:06.759 Zoran Selinger: there was a custom solution by Caesar before for Eden Health Club, so he’s going to recreate it for… for Tri-Eden. And then I’m going to implement those changes for those two events for Meta.
91 00:11:07.680 ⇒ 00:11:16.640 Zoran Selinger: Okay. And for Google Ads. So that’s… that’s why it’s blocked. That could… could happen tomorrow. I think that could happen tomorrow.
92 00:11:17.160 ⇒ 00:11:20.280 Zoran Selinger: Just waiting for… for an update.
93 00:11:21.820 ⇒ 00:11:22.470 Robert Tseng: Okay.
94 00:11:22.990 ⇒ 00:11:23.530 Zoran Selinger: Yeah.
95 00:11:26.190 ⇒ 00:11:30.379 Zoran Selinger: And then next, I’m adding a mix panel.
96 00:11:30.840 ⇒ 00:11:33.299 Zoran Selinger: It’s called Distinct ID.
97 00:11:33.790 ⇒ 00:11:38.409 Zoran Selinger: To, to our worker, as well.
98 00:11:38.690 ⇒ 00:11:45.400 Zoran Selinger: So I basically finished everything. I’m just, I’m going to publish tomorrow, where we are outside of peak hours.
99 00:11:45.650 ⇒ 00:11:50.230 Zoran Selinger: So that’s basically already done. You see it from my comment below.
100 00:11:50.820 ⇒ 00:11:51.630 Robert Tseng: Yeah.
101 00:11:52.640 ⇒ 00:11:57.020 Robert Tseng: This is to basically bring in.
102 00:11:58.540 ⇒ 00:12:05.909 Zoran Selinger: Same thing with For segment and GA, GA4 just, looks like there really is.
103 00:12:05.910 ⇒ 00:12:06.280 Robert Tseng: Okay.
104 00:12:06.280 ⇒ 00:12:15.030 Zoran Selinger: there is a lot of interest in using MixedPanels, so I think this is a good addition to our worker.
105 00:12:16.170 ⇒ 00:12:27.189 Robert Tseng: My question is… so we’re pushing this into BigQuery, but, like, BigQuery has, like, the master table where we have, you know, really one distinct ID, like.
106 00:12:27.490 ⇒ 00:12:38.149 Robert Tseng: Right, like, it’s all the IDs are being unified in… in BigQuery. Are we then pushing it back into Mixpanel? Like, are these… which systems have, like, the…
107 00:12:38.410 ⇒ 00:12:41.629 Robert Tseng: you know, our best version of the ID, yeah.
108 00:12:42.180 ⇒ 00:12:45.850 Zoran Selinger: Oh, yeah, I mean, the whole idea here
109 00:12:46.080 ⇒ 00:13:01.580 Zoran Selinger: in… right now is for, for Edge Layer to be mergable with all these other systems. That’s the idea for now, but for example, for example, Mitesh really wants us to push
110 00:13:01.740 ⇒ 00:13:07.679 Zoran Selinger: edge layer data into Mixpanel, for example. So this is my next big task.
111 00:13:08.360 ⇒ 00:13:10.060 Zoran Selinger: that I need to do.
112 00:13:10.060 ⇒ 00:13:12.030 Robert Tseng: Right. So that’s not on here.
113 00:13:12.030 ⇒ 00:13:15.290 Zoran Selinger: No, he’s gonna ask about it tomorrow.
114 00:13:15.510 ⇒ 00:13:21.340 Zoran Selinger: You remember the conversation from last week? We made no progress on it yet.
115 00:13:21.730 ⇒ 00:13:22.659 Robert Tseng: Oh, okay.
116 00:13:22.660 ⇒ 00:13:41.060 Zoran Selinger: It’s simply because of the urgency of this, for example, this last catalyst change, and so we just couldn’t deal with it. I will have an idea tomorrow, before the meeting, what’s required there. So I’m going to be able to give them a better estimate than I was last week.
117 00:13:41.880 ⇒ 00:13:42.480 Robert Tseng: Okay.
118 00:13:42.690 ⇒ 00:13:43.280 Zoran Selinger: Yeah.
119 00:13:43.630 ⇒ 00:13:44.300 Robert Tseng: Great.
120 00:13:45.180 ⇒ 00:13:47.210 Zoran Selinger: Yes, so…
121 00:13:47.230 ⇒ 00:13:48.000 Robert Tseng: Yeah.
122 00:13:48.760 ⇒ 00:13:52.260 Zoran Selinger: Oh yeah, so, asrini?
123 00:13:52.780 ⇒ 00:13:58.460 Zoran Selinger: And, and Avaesh are here, so I think,
124 00:13:59.710 ⇒ 00:14:14.059 Zoran Selinger: in terms of, getting an update for… for pushing Catalysts, if we can… if… if we can get them to… to give me an update. I also… not sure. So we were dealing with this, S2… catalyst S2S,
125 00:14:14.060 ⇒ 00:14:28.059 Zoran Selinger: issue that we had earlier today. That was today’s, because we were essentially pushing the same updates every hour. So we had, instead of having one GTM push.
126 00:14:28.100 ⇒ 00:14:47.720 Zoran Selinger: ping and one server-to-server ping, we had a ping for some… some orders every hour, which… that doesn’t cause duplicates, it’s not a problem, it’s just, obviously, we are not… we are sending unnecessary data into the system, and we were… we fixed that today.
127 00:14:48.810 ⇒ 00:14:54.930 Robert Tseng: That was for Catalyst, not for Uploence, right? Uploence were still blocked because of the whole, like, API situation.
128 00:14:55.290 ⇒ 00:15:01.030 Zoran Selinger: We are, so, offline is the… the spreadsheet and the SOP.
129 00:15:01.030 ⇒ 00:15:07.820 Robert Tseng: Oh, right. That’s done. So that’s done. Okay. So then, what we’re really waiting on is, so, like.
130 00:15:08.420 ⇒ 00:15:09.310 Robert Tseng: Yeah, absolutely.
131 00:15:09.310 ⇒ 00:15:15.050 Zoran Selinger: Yeah, so… Right now, we are figuring out, yeah, and that’s not gonna be on us.
132 00:15:15.980 ⇒ 00:15:17.440 Zoran Selinger: So that’s going to be an…
133 00:15:17.780 ⇒ 00:15:33.140 Zoran Selinger: system, where Vanessa is probably going to be the one to update this manually. Stuart mentioned this isn’t going to be as simple as we initially thought, and I’m still… he said he’s going to give me an update.
134 00:15:33.240 ⇒ 00:15:41.670 Zoran Selinger: On it. I still don’t have it, have that update, so there might be more to it. I don’t… actually, I’m not sure what…
135 00:15:41.880 ⇒ 00:15:44.590 Zoran Selinger: Well, what a complication there could be.
136 00:15:44.920 ⇒ 00:15:48.079 Zoran Selinger: But I’m still waiting for an update,
137 00:15:48.420 ⇒ 00:15:53.719 Zoran Selinger: We’ll see. I heard nothing from. Yeah.
138 00:15:54.170 ⇒ 00:15:57.869 Zoran Selinger: But now the focus is on catalyst costs.
139 00:15:58.260 ⇒ 00:15:58.810 Robert Tseng: Yep.
140 00:15:59.170 ⇒ 00:16:05.160 Zoran Selinger: And that’s… that’s where I need, also need an update from… from Ashwini and… and maybe Avaysh.
141 00:16:05.380 ⇒ 00:16:17.069 Zoran Selinger: Okay. I’m presuming Ashwini couldn’t do much… couldn’t actually, work much on it, because we were… we were dealing with server-to-server, stuff.
142 00:16:17.710 ⇒ 00:16:18.340 Robert Tseng: Okay.
143 00:16:18.740 ⇒ 00:16:19.140 Zoran Selinger: portable.
144 00:16:19.140 ⇒ 00:16:20.320 Robert Tseng: And where are we with this?
145 00:16:22.180 ⇒ 00:16:29.109 Zoran Selinger: I’m trying to… so I got some, some, answers from, from Judd. I’m trying to,
146 00:16:29.220 ⇒ 00:16:32.220 Zoran Selinger: to access customer I.O,
147 00:16:33.180 ⇒ 00:16:42.160 Zoran Selinger: He invited me to the space, he sees that I logged in, but when I logged in, it tells me that I have access to no workspaces.
148 00:16:42.320 ⇒ 00:16:44.510 Robert Tseng: Yeah, just added stuff, yeah.
149 00:16:44.510 ⇒ 00:16:55.070 Zoran Selinger: Yeah, I just can’t access to, can taxes, there. Basically, first thing is, I’m going to, he essentially says that,
150 00:16:55.190 ⇒ 00:17:05.690 Zoran Selinger: first order of business there is probably gonna be just confirming that the number of clicks that the customer I.O.
151 00:17:06.310 ⇒ 00:17:07.920 Zoran Selinger: Reports is…
152 00:17:08.430 ⇒ 00:17:28.260 Zoran Selinger: you know, accurate or somewhat similar to what we see on the edge. That’s the first step there, for sure. I just need, I just need access before I can do that. Because he says that, that Customer I.O. is kinda, that he sees 10% in our reports what Customer I.O. reports on.
153 00:17:29.120 ⇒ 00:17:45.420 Zoran Selinger: So, I just… I really need to look into that, where the discrepancy comes from. This is basically clicks versus sessions, so obviously there will be some discrepancy, but having, like, a 90% discrepancy, that… I need to look into that, so that’s next.
154 00:17:46.230 ⇒ 00:17:46.830 Robert Tseng: Okay.
155 00:17:47.050 ⇒ 00:17:47.720 Zoran Selinger: Yeah.
156 00:17:48.200 ⇒ 00:17:55.129 Robert Tseng: Alright, I hear you. This is not great. This is high priority, and Nitesh is asking for it today, so…
157 00:17:55.370 ⇒ 00:18:00.470 Robert Tseng: I’m gonna bump this…
158 00:18:12.010 ⇒ 00:18:13.450 Robert Tseng: Where is this?
159 00:18:14.180 ⇒ 00:18:14.980 Robert Tseng: Seriously.
160 00:18:15.810 ⇒ 00:18:21.129 Robert Tseng: Hi, Fi, and is you today, Mitesh, expecting?
161 00:18:21.960 ⇒ 00:18:22.970 Robert Tseng: Answer.
162 00:18:23.860 ⇒ 00:18:39.789 Robert Tseng: Okay, great. So, we’ll see. I might escalate that. Alright, so sentim stuff, and Henry stuff, we’ll kind of skip that. Yeah, I guess Ashrini seems like, kind of, Sauron did all the talking for you. I don’t know if you want to add anything, otherwise we can move on.
163 00:18:42.620 ⇒ 00:18:46.810 Ashwini Sharma: Hey, I have enough on our plate, let’s not add something more.
164 00:18:47.320 ⇒ 00:18:48.350 Robert Tseng: Okay, great.
165 00:18:48.890 ⇒ 00:18:54.150 Robert Tseng: Let’s see…
166 00:18:54.520 ⇒ 00:19:00.299 Robert Tseng: Yeah, I mean, come on, guys, like, Henry and Seism are not here, and this is kind of ridiculous.
167 00:19:02.850 ⇒ 00:19:14.590 Robert Tseng: All right, well, that’s… that’s fine. We’ll skip that. I may have to take on a ticket if they don’t come through. Alright, we’ll skip this, we’ll move on to the next one. Let’s go to insomnia.
168 00:19:14.740 ⇒ 00:19:20.779 Robert Tseng: Yeah, Amber, thanks for kind of jumping in for the Matt situation. Do I need to update anything here?
169 00:19:23.900 ⇒ 00:19:28.170 Amber Lin: Yesterday, I only had time to do the FDA thing.
170 00:19:28.170 ⇒ 00:19:30.620 Robert Tseng: Yeah. I… So this is done?
171 00:19:30.880 ⇒ 00:19:36.039 Amber Lin: Yes, oh, sorry, not… the other one, the other one.
172 00:19:36.360 ⇒ 00:19:49.689 Amber Lin: He doesn’t… I also asked him about that yesterday. He said he’s… they’re trying to do that on their own right now, and will ask us if needed. But this one’s done.
173 00:19:49.890 ⇒ 00:19:55.110 Amber Lin: Okay. That is essentially just filling out the daily tracker using the new
174 00:19:55.320 ⇒ 00:20:00.049 Amber Lin: data, so I’ll have to let Casey know when he comes back. I was so out of the.
175 00:20:00.050 ⇒ 00:20:01.219 Robert Tseng: How long does this go?
176 00:20:01.220 ⇒ 00:20:04.979 Amber Lin: didn’t know when things are. He’s out until Wednesday.
177 00:20:04.980 ⇒ 00:20:07.699 Robert Tseng: He didn’t really provide coverage, which is like…
178 00:20:07.910 ⇒ 00:20:12.380 Robert Tseng: I don’t like that, like, so, anyway, like, I… yeah.
179 00:20:13.360 ⇒ 00:20:20.690 Amber Lin: So, does that mean I should also cover for him today, for the other parts of the daily tracker?
180 00:20:21.130 ⇒ 00:20:23.979 Robert Tseng: No, it’s fine. Let’s just… let’s just skip it for today. Okay.
181 00:20:23.980 ⇒ 00:20:24.600 Amber Lin: Cool.
182 00:20:24.600 ⇒ 00:20:29.769 Robert Tseng: Yeah, if they make a fuss about it, then just say, like, oh, our guy’s out, like, it’ll come tomorrow.
183 00:20:29.770 ⇒ 00:20:30.689 Amber Lin: Beautiful, sounds good.
184 00:20:31.330 ⇒ 00:20:32.800 Robert Tseng: Yeah, okay.
185 00:20:34.110 ⇒ 00:20:37.840 Robert Tseng: Yeah, thanks for jumping on that. Okay, I understand that you’re not going to work on.
186 00:20:37.840 ⇒ 00:20:44.909 Amber Lin: Yeah, and I’m meeting with Bertie a little bit later, so I’ll have… I’ll talk with her about the…
187 00:20:45.320 ⇒ 00:20:49.890 Amber Lin: daily impact scorecard, also talked to her about
188 00:20:50.130 ⇒ 00:20:52.899 Amber Lin: Campaigns for end of the year.
189 00:20:53.700 ⇒ 00:20:54.350 Robert Tseng: Okay.
190 00:20:54.730 ⇒ 00:21:02.710 Robert Tseng: Yeah, I’m… on my side, I’m kind of just, like, apparently the CEO’s been responding to my emails, but they’re not coming through, because, like.
191 00:21:02.710 ⇒ 00:21:16.079 Robert Tseng: Insomnia has this, like, stupid filtering system set up. We’ve run into it a bunch where emails just don’t come because they get randomly blocked for whatever reason. The fact that I’m getting blocked from internal Insomnia people, and the CEO is, like.
192 00:21:16.080 ⇒ 00:21:18.769 Robert Tseng: kind of, like, just ridiculous. Like, they’ve…
193 00:21:18.770 ⇒ 00:21:29.880 Robert Tseng: they’ve set up protocol that’s this… I don’t know, it’s not like the government agency, they sell cookies. I don’t really understand why it’s so difficult to just, like, let messages through. So, anyway, I’m just kind of…
194 00:21:30.460 ⇒ 00:21:36.299 Robert Tseng: I guess I’m just… we’re just, like, not… we’re not… we’re sending messages to each other, but neither side is really, like…
195 00:21:37.920 ⇒ 00:21:48.189 Robert Tseng: kind of understanding where the other person’s coming from. So, I’ve… I’ve been just, like, nudging people every day, and that’s all I have to say for… for this. Awesome.
196 00:21:48.330 ⇒ 00:21:49.870 Robert Tseng: Yeah. Okay.
197 00:21:50.310 ⇒ 00:21:55.000 Robert Tseng: Cool. Let’s talk about Honey Stinger real quick. So, I know a couple.
198 00:21:55.000 ⇒ 00:21:59.980 Amber Lin: I had no time for this yesterday, so this is what I’m gonna do today.
199 00:22:00.240 ⇒ 00:22:06.550 Robert Tseng: Okay, great. Yeah, me, have by tomorrow would be great. So, I have a couple things that I need to also do by tomorrow, so…
200 00:22:06.700 ⇒ 00:22:10.099 Robert Tseng: I have time blocked off later today for Honey Stinger.
201 00:22:10.490 ⇒ 00:22:12.640 Robert Tseng: Okay.
202 00:22:12.810 ⇒ 00:22:13.880 Robert Tseng: then…
203 00:22:14.020 ⇒ 00:22:27.660 Robert Tseng: Yeah, I guess… I mean, Oasia’s not here, so I’m not gonna talk about Elements, but I do need to… basically, I’m doing Honey Stinger and Elements stuff today. On ABC, like, I guess…
204 00:22:27.910 ⇒ 00:22:34.480 Robert Tseng: I know Tom’s kind of, like, on top of it, or he’s, like, kind of getting back more involved with this.
205 00:22:34.810 ⇒ 00:22:39.450 Robert Tseng: Is there anything that we should cover in this call with… regarding ABC?
206 00:22:40.620 ⇒ 00:22:57.609 Amber Lin: No, he actually just scheduled an AI app stand-up right after this, because there’s some followers on ABC we gotta cover. So, for now, no. I think once Discovery, we have the data, then there might be some analysis work, but not yet.
207 00:22:58.180 ⇒ 00:22:59.080 Robert Tseng: Okay.
208 00:23:00.860 ⇒ 00:23:08.630 Robert Tseng: Right, sounds good. Yeah, I mean, I don’t have to hold you guys here for the whole time. I think, any other kind of questions?
209 00:23:09.050 ⇒ 00:23:11.289 Robert Tseng: People want to stay on to work through anything.
210 00:23:16.190 ⇒ 00:23:23.060 Robert Tseng: Okay, if not, Zoran, with Mitesh’s call, just… I’m… just give me… if you…
211 00:23:23.440 ⇒ 00:23:28.859 Robert Tseng: do I need to be prepared for anything there? Just like… I mean, I guess my question is, do I…
212 00:23:29.330 ⇒ 00:23:33.999 Robert Tseng: I… I… do… do I need… do I need to prepare anything for Matasha’s call later?
213 00:23:34.140 ⇒ 00:23:35.030 Robert Tseng: This week.
214 00:23:36.140 ⇒ 00:23:44.309 Zoran Selinger: Are we talking… are we talking about… oh, yeah, we’re talking about… so we have a call tomorrow, analytics-wise, and we have the OKR meeting on Friday.
215 00:23:44.510 ⇒ 00:23:46.460 Robert Tseng: Right. That’s what you’re talking about, right?
216 00:23:46.670 ⇒ 00:23:47.360 Robert Tseng: Yes.
217 00:23:47.570 ⇒ 00:23:49.260 Zoran Selinger: Okay, cool.
218 00:23:49.260 ⇒ 00:23:52.169 Robert Tseng: Is there anything that we should be prepared for?
219 00:23:52.170 ⇒ 00:23:58.789 Zoran Selinger: I don’t think you need to do anything there. Tomorrow is just regular updates of what we’ve been doing.
220 00:23:59.010 ⇒ 00:24:03.359 Zoran Selinger: And we have stuff completed, so he’ll be happy to hear that.
221 00:24:03.590 ⇒ 00:24:09.500 Zoran Selinger: and for Friday, I mean, that’s kind of open. I don’t know if we…
222 00:24:10.220 ⇒ 00:24:15.379 Zoran Selinger: How would you like to… do you want us to come with some ideas already, or…
223 00:24:15.640 ⇒ 00:24:32.140 Zoran Selinger: I can… they had these business strategy meetings for the last two weeks. That’s what I wanted to hear. I didn’t… the idea isn’t for us to define exact OKRs in that meeting, but to actually hear from him and what they decided on their side.
224 00:24:32.810 ⇒ 00:24:33.400 Robert Tseng: Okay.
225 00:24:33.490 ⇒ 00:24:35.559 Zoran Selinger: Yeah, so that’s my idea, at least.
226 00:24:36.090 ⇒ 00:24:43.620 Robert Tseng: Yeah, yeah, you’re right. I think, I think it’s always good to come with our own ideas, but I understand we’re really just trying to get theirs.
227 00:24:44.790 ⇒ 00:24:50.130 Robert Tseng: Okay, I’ll probably send a couple messages to see if we can get anything in advance, like, maybe they have something for us to read.
228 00:24:50.130 ⇒ 00:24:52.360 Zoran Selinger: Actually, that makes sense, yeah, yeah.
229 00:24:52.750 ⇒ 00:24:54.680 Robert Tseng: Yeah, okay, so I’ll do that right now.
230 00:24:54.850 ⇒ 00:24:56.259 Zoran Selinger: Okay, thank you, thank you.
231 00:24:56.260 ⇒ 00:24:56.910 Robert Tseng: Alright.
232 00:24:57.080 ⇒ 00:24:57.660 Zoran Selinger: Right?
233 00:24:57.970 ⇒ 00:24:59.190 Robert Tseng: Sounds good. Thanks, everyone.