Meeting Title: Brainforge Central Doc Permissions Sync Date: 2025-12-15 Meeting participants: JanieceGarcia, Amber Lin, Mustafa Raja
WEBVTT
1 00:00:14.660 ⇒ 00:00:15.750 Amber Lin: Hello!
2 00:00:16.160 ⇒ 00:00:17.130 JanieceGarcia: Hi, Amber.
3 00:00:17.450 ⇒ 00:00:20.769 Amber Lin: Hi! I was gonna say this morning, your hair looks awesome.
4 00:00:21.040 ⇒ 00:00:22.420 JanieceGarcia: Thank you!
5 00:00:23.620 ⇒ 00:00:24.999 JanieceGarcia: Thank you, thank you.
6 00:00:25.000 ⇒ 00:00:27.370 Amber Lin: Hey, okay. I’m dropping.
7 00:00:27.370 ⇒ 00:00:28.150 JanieceGarcia: all off.
8 00:00:29.130 ⇒ 00:00:29.730 Amber Lin: Huh?
9 00:00:30.200 ⇒ 00:00:31.790 JanieceGarcia: But I chopped it all off.
10 00:00:32.740 ⇒ 00:00:34.140 Amber Lin: What does that mean?
11 00:00:34.720 ⇒ 00:00:37.320 JanieceGarcia: My hair was down to, like, my butt.
12 00:00:39.280 ⇒ 00:00:48.979 Amber Lin: Really? I guess every time I see you on screen, your hair goes as far as this. So it’s like, it looks the same to me.
13 00:00:49.470 ⇒ 00:00:56.199 JanieceGarcia: No, it’s, like, I did… I wanna say it was, like, 8, 9 inches?
14 00:00:56.550 ⇒ 00:00:57.630 Amber Lin: Mmm.
15 00:00:57.630 ⇒ 00:00:58.880 JanieceGarcia: That I cut off?
16 00:00:59.100 ⇒ 00:01:00.250 Amber Lin: Wow.
17 00:01:00.400 ⇒ 00:01:02.189 JanieceGarcia: It feels so great!
18 00:01:02.190 ⇒ 00:01:03.890 Amber Lin: I know!
19 00:01:04.110 ⇒ 00:01:19.819 Amber Lin: And that’s why I used to not… when I was, like, 5 years old, I was like, I’m never, ever gonna cut my hair, and it’s just gonna let it grow like Rapunzel. And then I realized, like, a year ago, I shaved my head. I was like, wow, that’s why men don’t have long hair.
20 00:01:20.010 ⇒ 00:01:20.430 JanieceGarcia: Yup?
21 00:01:21.310 ⇒ 00:01:22.140 JanieceGarcia: Yep.
22 00:01:22.140 ⇒ 00:01:32.509 Amber Lin: It’s so much time, especially if it’s curly, and you have to do all the conditioning and all the styling and products, it’s crazy time investment.
23 00:01:32.880 ⇒ 00:01:37.920 JanieceGarcia: Look, I’m gonna show you… let me see if she posted the before and after yet, hold on.
24 00:01:38.430 ⇒ 00:01:49.659 JanieceGarcia: She might not have… Mmm… She hasn’t posted it yet, but when she does, I will definitely…
25 00:01:50.280 ⇒ 00:01:51.400 JanieceGarcia: I’ll show you.
26 00:01:51.890 ⇒ 00:01:52.340 Amber Lin: Okay.
27 00:01:52.340 ⇒ 00:01:57.090 JanieceGarcia: Cause, yeah, it’s… It’s freaking nuts.
28 00:01:59.000 ⇒ 00:02:03.520 JanieceGarcia: Yeah, she hasn’t… She has not posted the before and after.
29 00:02:05.580 ⇒ 00:02:10.590 Amber Lin: I, I sort of somewhat remember from a while ago.
30 00:02:11.060 ⇒ 00:02:16.270 JanieceGarcia: Oh yeah, it was definitely… it was… Down to my waist.
31 00:02:16.530 ⇒ 00:02:17.570 Amber Lin: Wow.
32 00:02:17.850 ⇒ 00:02:18.989 JanieceGarcia: It was big time.
33 00:02:19.660 ⇒ 00:02:23.110 JanieceGarcia: Big time dip, big time, but… Yep.
34 00:02:25.810 ⇒ 00:02:27.140 Amber Lin: Okay.
35 00:02:27.610 ⇒ 00:02:41.480 Amber Lin: I have… okay, I’ve had a few things on my list. There’s the issue that we were just talking about. I think they solved it, so let me share screen. I’m… I’m in talks with them of, like, how…
36 00:02:41.610 ⇒ 00:02:49.290 Amber Lin: I think we figured out why it wasn’t updating. I think we had still some of the old…
37 00:02:50.280 ⇒ 00:02:53.129 Amber Lin: text in our… so we…
38 00:02:53.330 ⇒ 00:03:01.700 Amber Lin: So how this works, like, from all the central docs, we grab snippets, we slice it up, and we store all the snippets together, and I think…
39 00:03:02.040 ⇒ 00:03:11.339 Amber Lin: it didn’t update to use the new for initial, because it still had the old snippets in there. So this is what he said he has updated it.
40 00:03:12.380 ⇒ 00:03:16.000 Amber Lin: And then…
41 00:03:20.420 ⇒ 00:03:21.130 Amber Lin: Oh.
42 00:03:22.500 ⇒ 00:03:23.740 Amber Lin: Hooray.
43 00:03:27.280 ⇒ 00:03:31.949 Amber Lin: Okay, so this seems… is this answer the right one?
44 00:03:32.310 ⇒ 00:03:33.879 Amber Lin: Where you see on my screen.
45 00:03:52.160 ⇒ 00:03:54.420 Amber Lin: this, I guess, this, this part.
46 00:03:56.450 ⇒ 00:03:59.170 JanieceGarcia: Pipe and find a service.
47 00:03:59.500 ⇒ 00:04:05.650 JanieceGarcia: New, and refer to the agreement for the type of new, Yeah, yeah, yeah.
48 00:04:06.210 ⇒ 00:04:08.190 Amber Lin: Awesome, so let me let him know.
49 00:04:12.780 ⇒ 00:04:20.329 Amber Lin: Let me add him, give him the link to our meeting, because I don’t really know what he’s trying to ask.
50 00:04:24.970 ⇒ 00:04:26.500 Amber Lin: One sec…
51 00:04:38.300 ⇒ 00:04:51.080 Amber Lin: Okay, anyways, so hopefully that’s fixed, and then if not, there’s… we weren’t working on that, so we have follow-ups on what that will be. I think what we wanted to address today was…
52 00:04:51.210 ⇒ 00:04:55.990 Amber Lin: First, the emails of these folks.
53 00:04:55.990 ⇒ 00:05:08.409 JanieceGarcia: I can… I can definitely get the emails in there for you, that’s not a problem. I’ll do that, I’ll get that done before end of day, because I do want to really take this time and get some of these issues
54 00:05:08.920 ⇒ 00:05:11.830 JanieceGarcia: Fixed or corrected, if we can.
55 00:05:11.830 ⇒ 00:05:12.450 Amber Lin: Yeah, no.
56 00:05:13.880 ⇒ 00:05:29.900 JanieceGarcia: like, one of them… so, we have 3 new hires. First off, I thought we had decided with Yvette in one of our meetings that we were not gonna give any permissions to the Central Doc, because we didn’t want them going from one to the other.
57 00:05:31.410 ⇒ 00:05:34.639 Amber Lin: Mmm, I see. I forgot about that.
58 00:05:35.090 ⇒ 00:05:39.229 Amber Lin: So, we can also remove access right now.
59 00:05:40.290 ⇒ 00:05:41.630 JanieceGarcia: I, Jeff…
60 00:05:41.920 ⇒ 00:05:54.899 JanieceGarcia: Definitely would. Yvette hasn’t said anything in there. Let me… let’s let her answer before I just say that, but I… I was pretty sure that we were not giving access to anybody.
61 00:05:55.240 ⇒ 00:06:12.290 Amber Lin: I see. In regards to the central doc. I see. My concern was that, like, if there’s still things going wrong, or if they’re a complete new hire and they didn’t know where to start, like, they wouldn’t even have any documentation to read over, I was concerned over that, but let’s see how Yvette responds.
62 00:06:12.550 ⇒ 00:06:18.169 JanieceGarcia: Yes, because what I’m worried about is, yeah, they’re not going to our old documents, but they’re going to this one now.
63 00:06:18.290 ⇒ 00:06:19.869 Amber Lin: So are they gonna use Andy?
64 00:06:20.980 ⇒ 00:06:22.810 Amber Lin: I see, that’s a good point.
65 00:06:24.410 ⇒ 00:06:24.950 JanieceGarcia: Nope.
66 00:06:25.400 ⇒ 00:06:32.349 Amber Lin: Usova, do you have a quick summary of what the issue currently is with the permissions?
67 00:06:33.670 ⇒ 00:06:38.170 Mustafa Raja: Yeah, so, I believe the permissions on the central docs were changed.
68 00:06:38.270 ⇒ 00:06:43.209 Mustafa Raja: Because, I tried, running the embeddings just now, and…
69 00:06:43.300 ⇒ 00:07:00.240 Mustafa Raja: It said that it does not have permissions anymore on the, Google Docs, though I manually, granted some permissions to, Brainforge, just to be able to, run the embeddings and clean, clean our tables.
70 00:07:00.240 ⇒ 00:07:11.799 Amber Lin: I see, I see. So that sounds like… I think that sounds like what we’ll have to solve with Tim. Would you be able to send that message in our external channel to Tim?
71 00:07:12.980 ⇒ 00:07:14.799 Mustafa Raja: Yes, I’ll do that.
72 00:07:15.030 ⇒ 00:07:22.539 Amber Lin: Gotcha. Okay, thank you. I thought this was an issue that Janice could help solve. Sorry, I brought you here.
73 00:07:22.840 ⇒ 00:07:23.840 JanieceGarcia: That’s me!
74 00:07:25.560 ⇒ 00:07:28.449 Amber Lin: Alright, yeah, feel free to hop, let Tim know what.
75 00:07:28.450 ⇒ 00:07:29.030 Mustafa Raja: Thank you.
76 00:07:29.270 ⇒ 00:07:30.240 Amber Lin: Great, bye.
77 00:07:31.950 ⇒ 00:07:33.930 Amber Lin: Okay,
78 00:07:35.050 ⇒ 00:07:44.509 Amber Lin: Are you going off of the triage list in linear, or is there… what list are you going off of, so we can check them out one by one?
79 00:07:44.760 ⇒ 00:07:46.829 JanieceGarcia: So, I was going off the list…
80 00:07:47.020 ⇒ 00:07:51.490 JanieceGarcia: in linear. So, with that one, but already did the triage, already got them to everybody.
81 00:07:51.860 ⇒ 00:07:54.590 JanieceGarcia: But one of my concerns, and I went ahead and I…
82 00:07:54.980 ⇒ 00:08:00.029 JanieceGarcia: Tagged you in it, because one of my concerns is that
83 00:08:00.440 ⇒ 00:08:14.279 JanieceGarcia: The 3 new hires that we have right now, they’re asking questions, and they’re all 3 getting different answers. They’re not all putting the thumbs down, which is fine, however, we don’t know what those answers are.
84 00:08:14.380 ⇒ 00:08:15.560 JanieceGarcia: And…
85 00:08:15.560 ⇒ 00:08:16.490 Amber Lin: Yeah.
86 00:08:16.490 ⇒ 00:08:32.280 JanieceGarcia: the one that I tagged you in, I believe I tagged you in it… I don’t remember which one it was, but there is a who is residential… who is residential pest division manager? The output was the Residential Pest Division Manager is Manuel Ortiz.
87 00:08:32.510 ⇒ 00:08:34.359 JanieceGarcia: feedback…
88 00:08:34.610 ⇒ 00:08:42.680 JanieceGarcia: Jessica Cook, which is another new hire, got a different response. Holt Meyer is the correct answer. However, both of those are wrong.
89 00:08:42.860 ⇒ 00:08:47.729 JanieceGarcia: Because Holt is the overall division manager.
90 00:08:48.470 ⇒ 00:08:53.700 JanieceGarcia: for pest control. But manual is the residential
91 00:08:55.160 ⇒ 00:09:00.390 JanieceGarcia: General Manager. And that’s what should be in our central doc.
92 00:09:00.650 ⇒ 00:09:02.180 Amber Lin: This is what we have.
93 00:09:02.540 ⇒ 00:09:03.940 JanieceGarcia: When I asked, yep.
94 00:09:03.940 ⇒ 00:09:11.579 Amber Lin: Yeah. Yep, so… it’s… So, one answered manual, and one answered HALT.
95 00:09:13.180 ⇒ 00:09:15.230 Amber Lin: What’s the correct answer?
96 00:09:15.230 ⇒ 00:09:20.019 JanieceGarcia: It should be residential pest, General Manager is Manual.
97 00:09:21.370 ⇒ 00:09:21.930 Amber Lin: Huh.
98 00:09:21.930 ⇒ 00:09:25.249 JanieceGarcia: Test Division Man- Manager is Holt.
99 00:09:27.840 ⇒ 00:09:28.160 Amber Lin: I’m…
100 00:09:28.160 ⇒ 00:09:28.700 JanieceGarcia: Yep.
101 00:09:28.970 ⇒ 00:09:37.770 Amber Lin: I understand why Andy answers that way, but also, yes, I agree, Andy has been so… that is so confusing.
102 00:09:37.920 ⇒ 00:09:40.259 Amber Lin: So, is there a way that…
103 00:09:41.760 ⇒ 00:09:46.539 Amber Lin: I think it’s because we named everybody, both of them are called General Manager.
104 00:09:46.640 ⇒ 00:09:52.949 Amber Lin: And that’s very confusing. Let me see if this improves it. So I say residential pest.
105 00:09:53.260 ⇒ 00:09:58.730 Amber Lin: I say pest division manager, let’s try if that works better.
106 00:09:59.080 ⇒ 00:10:01.800 Amber Lin: What was the question?
107 00:10:02.000 ⇒ 00:10:04.160 JanieceGarcia: Who is the residential pest?
108 00:10:04.660 ⇒ 00:10:08.500 JanieceGarcia: They didn’t… they shouldn’t have even asked with division in there.
109 00:10:09.040 ⇒ 00:10:19.210 JanieceGarcia: Who is the residential… Pest… Division Manager.
110 00:10:19.500 ⇒ 00:10:23.970 JanieceGarcia: If they’re saying that, and they’re asking it that way, it should come out HOLT.
111 00:10:24.070 ⇒ 00:10:30.340 JanieceGarcia: because the… Past division manager, nope, nope, nope, nope, nope.
112 00:10:31.380 ⇒ 00:10:33.020 JanieceGarcia: Wow. -
113 00:10:36.120 ⇒ 00:10:36.760 JanieceGarcia: I wonder…
114 00:10:36.760 ⇒ 00:10:37.770 Amber Lin: What is going on?
115 00:10:39.230 ⇒ 00:10:41.819 JanieceGarcia: I wonder if this is the answer that the other one got.
116 00:10:42.610 ⇒ 00:10:43.440 JanieceGarcia: Hold on.
117 00:10:43.730 ⇒ 00:10:45.199 JanieceGarcia: I’m sending it to you.
118 00:10:45.690 ⇒ 00:10:46.560 Amber Lin: Great.
119 00:10:57.710 ⇒ 00:11:08.589 Amber Lin: Yeah, that’s the by location under… you remember under the section where after whole and manual, that’s the by location?
120 00:11:09.180 ⇒ 00:11:11.800 Amber Lin: Let’s see…
121 00:11:11.800 ⇒ 00:11:14.269 JanieceGarcia: But Austin is not Patrick Sanchez.
122 00:11:15.790 ⇒ 00:11:20.780 JanieceGarcia: He’s the commercial… and these are service managers. These aren’t even…
123 00:11:22.320 ⇒ 00:11:25.729 JanieceGarcia: Close to pest division. These are service managers.
124 00:11:26.610 ⇒ 00:11:33.210 Amber Lin: Let me check… this says… Division… What?
125 00:11:34.120 ⇒ 00:11:35.910 JanieceGarcia: Hmm, let’s sanitar.
126 00:11:35.910 ⇒ 00:11:37.160 Amber Lin: Ponio…
127 00:11:41.460 ⇒ 00:11:45.460 Amber Lin: Okay, where did that came… where did that come from? Oh!
128 00:11:47.170 ⇒ 00:11:57.370 Amber Lin: Okay, Denise, I have a… I have a question here. Let’s look at the central doc together. There is… when we copy things over, there’s two sections here.
129 00:11:58.040 ⇒ 00:11:58.910 Amber Lin: Both?
130 00:11:59.130 ⇒ 00:12:06.289 Amber Lin: Saying by location. And this one, San Antonio, I think this is the answer it gave. This is the other one.
131 00:12:06.810 ⇒ 00:12:08.840 JanieceGarcia: But those are service managers.
132 00:12:09.070 ⇒ 00:12:10.140 JanieceGarcia: Not division.
133 00:12:10.140 ⇒ 00:12:12.400 Amber Lin: It says also marriage, yeah.
134 00:12:12.510 ⇒ 00:12:26.330 Amber Lin: I guess also, I guess there’s two-fold, is like, yes, it… one, it did not give the division manager. Two, there’s two duplicate things that says residential pest service managers by location, and they give different answers.
135 00:12:26.680 ⇒ 00:12:32.829 JanieceGarcia: Yeah, that second one that has residential pests should actually be commercial, because it’s under the commercial, right there.
136 00:12:32.830 ⇒ 00:12:34.930 Amber Lin: Okay.
137 00:12:35.070 ⇒ 00:12:35.980 Amber Lin: Great.
138 00:12:37.500 ⇒ 00:12:42.950 JanieceGarcia: Which would then be correct. But again, Andy’s not even going correct off of that.
139 00:12:43.550 ⇒ 00:12:44.750 Amber Lin: Mmm…
140 00:12:44.750 ⇒ 00:12:51.750 JanieceGarcia: Because if you see, it says Pest Division Manager, and it’s not. Those are service managers.
141 00:12:52.150 ⇒ 00:12:54.179 JanieceGarcia: Pest Service Managers.
142 00:12:54.180 ⇒ 00:12:56.320 Amber Lin: Yeah, let me check.
143 00:12:59.170 ⇒ 00:13:06.869 JanieceGarcia: That’s, like, the same as, okay, Shannon is the… support manager over the CSRs.
144 00:13:07.560 ⇒ 00:13:15.600 JanieceGarcia: But then you have her support supervisor, which is underneath her, and then you have the leads.
145 00:13:18.580 ⇒ 00:13:19.810 Amber Lin: Gotcha, okay.
146 00:13:19.810 ⇒ 00:13:23.089 JanieceGarcia: So, Holt is our big guy over everything.
147 00:13:23.910 ⇒ 00:13:31.499 JanieceGarcia: Then it breaks down into your general managers, which is residential is Manuel Ortiz, commercial is Chris Gentry.
148 00:13:31.960 ⇒ 00:13:36.259 JanieceGarcia: Then from there, they have their own service managers.
149 00:13:36.770 ⇒ 00:13:41.120 JanieceGarcia: that have their teams. So it’s a tree. It’s like a family tree.
150 00:13:41.120 ⇒ 00:13:42.970 Amber Lin: Gotcha, okay.
151 00:13:48.090 ⇒ 00:13:58.379 JanieceGarcia: So it’s not… Andy’s not giving the correct information, even based off of that, because even if he was giving the correct information, then it would have…
152 00:13:58.950 ⇒ 00:14:03.439 JanieceGarcia: Said, you know, service managers over the list that he gave.
153 00:14:04.280 ⇒ 00:14:06.270 JanieceGarcia: And he said division managers by branch.
154 00:14:06.270 ⇒ 00:14:10.265 Amber Lin: I see… Mmm…
155 00:14:11.940 ⇒ 00:14:17.179 JanieceGarcia: So that would probably make sense on what they’re talking about and getting 3 different responses.
156 00:14:17.520 ⇒ 00:14:21.450 Amber Lin: Yeah, was that the only one? Is there other examples you can give me?
157 00:14:21.700 ⇒ 00:14:23.619 JanieceGarcia: They haven’t sent me other examples.
158 00:14:23.620 ⇒ 00:14:29.650 Amber Lin: Let’s see… would we, hmm…
159 00:14:39.750 ⇒ 00:14:46.770 Amber Lin: Should we schedule a session with them, especially in the new hires, and then we can get some insight on…
160 00:14:46.870 ⇒ 00:14:48.210 Amber Lin: What they’re asking…
161 00:14:48.210 ⇒ 00:14:57.380 JanieceGarcia: working with them, so I’m asking her for their questions, because she’ll say it’s doing this all the time, and it may just be one.
162 00:14:57.840 ⇒ 00:15:03.040 Amber Lin: I see. Okay, I just asked… Asked this way?
163 00:15:05.550 ⇒ 00:15:13.040 Amber Lin: There’s definitely something we can fix or change about Annie to make it better. We can also fix the wording as a central doc.
164 00:15:13.160 ⇒ 00:15:17.580 Amber Lin: But I think the one reason was because it wasn’t
165 00:15:17.870 ⇒ 00:15:20.580 Amber Lin: Named properly in the central doc?
166 00:15:21.160 ⇒ 00:15:29.519 Amber Lin: Because these were separated, it only said General Manager manual, is manual, but I think right now this formatting might be better.
167 00:15:29.700 ⇒ 00:15:46.099 Amber Lin: And this is what I just asked. I said, okay, pest managers gave the service managers, okay. I asked, what about division managers? That is not very right, so I asked, in pests only, and I think this gave the…
168 00:15:46.210 ⇒ 00:15:59.109 Amber Lin: This gave the right response. But the fact that it took… like, I knew the answer because I read the central doc. The fact that it took so much probing means that, like, I don’t need to ask my team to look into this.
169 00:15:59.610 ⇒ 00:16:00.340 JanieceGarcia: Yeah.
170 00:16:00.340 ⇒ 00:16:01.490 Amber Lin: Yeah, cool.
171 00:16:03.110 ⇒ 00:16:12.709 Amber Lin: please give me other examples, because, like, this is really helpful for them to tweak Andy, especially when they’re thinking about migrating to a different,
172 00:16:13.040 ⇒ 00:16:18.039 Amber Lin: a different agent for… for Andy, essentially, like, the different system that…
173 00:16:18.570 ⇒ 00:16:26.220 Amber Lin: does the AI responses. If you can give me other examples, I can have them look at it as well.
174 00:16:26.570 ⇒ 00:16:27.410 JanieceGarcia: Okay.
175 00:16:28.670 ⇒ 00:16:31.410 Amber Lin: Cool. Any other ones?
176 00:16:32.680 ⇒ 00:16:34.659 JanieceGarcia: And then…
177 00:16:39.470 ⇒ 00:16:50.409 Amber Lin: No, not right now, because I don’t remember. Cool, okay. I think… I think, what Mustafa just said, right now, there’s an issue with permissions,
178 00:16:50.460 ⇒ 00:17:07.139 Amber Lin: It’s like, do they have permissions to access the doc using Andy? And he’s asking Tim for that. I think before that gets resolved, Andy may have had a little bit of issue updating direct… updating what’s been changed in the doc.
179 00:17:07.150 ⇒ 00:17:20.210 Amber Lin: So, that’s what I was asking him, hey, I’m making these changes to the managers, right? The info… information right now, is it getting updated? He said it might take a bit, so I’m checking with him to…
180 00:17:20.730 ⇒ 00:17:26.960 Amber Lin: To see when that’s done. He’s throwing a lot of, technical words at me, I’m trying to decipher them.
181 00:17:28.870 ⇒ 00:17:29.590 JanieceGarcia: Okay.
182 00:17:29.860 ⇒ 00:17:33.349 JanieceGarcia: At least I’m not alone in that whole thing.
183 00:17:34.140 ⇒ 00:17:44.359 Amber Lin: Yeah, it was like, every time I was like… I can look at the images, but then I’ll have to read through the text, like, what is this? What are they talking about?
184 00:17:44.360 ⇒ 00:17:46.100 JanieceGarcia: Yeah, right?
185 00:18:00.150 ⇒ 00:18:01.350 Amber Lin: Okay.
186 00:18:01.600 ⇒ 00:18:09.740 Amber Lin: That’s that. I know we also wanted to talk about Different attributes of different departments.
187 00:18:09.880 ⇒ 00:18:29.850 Amber Lin: We could do that now, or it could be… you know, this morning we talked about consolidating cancellations. Could be after cancellations, and we can just say, after cancellations, we’re gonna do attributes, because people use Evolve. Everybody uses Evolve. Like, that’s just… that could be our next step, like, if we have a roadmap towards that.
188 00:18:29.850 ⇒ 00:18:36.400 Amber Lin: Because if you’re the only person… I don’t think you, as a single person, has time to do all of the attributes.
189 00:18:37.140 ⇒ 00:18:40.310 JanieceGarcia: I mean, with Mino, and that’s what… that’s…
190 00:18:40.750 ⇒ 00:18:44.429 JanieceGarcia: For the most part, everybody’s attributes mean the exact same thing.
191 00:18:44.880 ⇒ 00:18:45.650 Amber Lin: Yeah.
192 00:18:46.180 ⇒ 00:18:51.580 Amber Lin: That’s why… I think Annie gets confused when it gets… it’s the same, but slightly different.
193 00:18:51.580 ⇒ 00:18:53.440 JanieceGarcia: It’s slightly different, and I think… Different ways.
194 00:18:53.440 ⇒ 00:18:55.899 Amber Lin: Shooting all across the docks.
195 00:18:55.900 ⇒ 00:19:03.829 JanieceGarcia: I’m wondering, Amber, Truthfully, from our talk this morning, and us migrating.
196 00:19:04.170 ⇒ 00:19:10.119 JanieceGarcia: into one, central doc, and I have this written down from our discussion this morning, but…
197 00:19:11.790 ⇒ 00:19:18.420 JanieceGarcia: Can we make the central dock, especially with cancellations, new services.
198 00:19:18.880 ⇒ 00:19:20.730 JanieceGarcia: production orders…
199 00:19:23.930 ⇒ 00:19:26.940 JanieceGarcia: I mean, everything, and then having, like…
200 00:19:27.400 ⇒ 00:19:37.329 JanieceGarcia: you know, how to work Evolve, how to use Evolve, what’s the detail tab, those different things and breaking them down, it’s all the same, and just not put actual
201 00:19:38.020 ⇒ 00:19:39.250 JanieceGarcia: Trades.
202 00:19:39.400 ⇒ 00:19:40.389 JanieceGarcia: within it.
203 00:19:41.300 ⇒ 00:19:53.779 JanieceGarcia: like, the way that Andy answered the question on, what you showed me in the very beginning, the new, okay? How that right there, that’s across the board.
204 00:19:54.460 ⇒ 00:20:08.309 JanieceGarcia: That is between all trades. It doesn’t matter if it’s residential or commercial, even. That is across all trades. Because what really makes it different is, are we choosing new for initial
205 00:20:08.590 ⇒ 00:20:12.660 JanieceGarcia: Or new initial 4 window, new initial for…
206 00:20:12.660 ⇒ 00:20:12.990 Amber Lin: Hmm.
207 00:20:12.990 ⇒ 00:20:20.509 JanieceGarcia: test, new initial for rodent, and then it goes into, okay, the attribute. Is it residential or commercial?
208 00:20:22.360 ⇒ 00:20:23.700 Amber Lin: I see.
209 00:20:24.060 ⇒ 00:20:47.030 Amber Lin: Really, tomorrow when we talk about it, we can… we can propose to say, hey, let’s start one by one, say we start with cancellations, we create a universal template, and we delete the individual ones from each of the documents so that they have to add their single department there. We finish cancellations, we move on to the next, let’s say, hold for initial, and then we do that for everybody.
210 00:20:47.030 ⇒ 00:20:49.640 Amber Lin: And then we just go section by section.
211 00:20:49.760 ⇒ 00:20:51.060 Amber Lin: each week.
212 00:20:51.700 ⇒ 00:20:52.490 JanieceGarcia: I think so.
213 00:20:52.490 ⇒ 00:20:53.310 Amber Lin: Okay.
214 00:20:53.770 ⇒ 00:20:55.859 JanieceGarcia: I think we’ll need more than 30 minutes, though.
215 00:20:56.400 ⇒ 00:21:00.709 Amber Lin: Yeah, totally, I think it shouldn’t be just…
216 00:21:01.580 ⇒ 00:21:10.900 Amber Lin: doesn’t feel like it should be just us. I feel like we could probably and most likely leverage AI to copy and paste every department section.
217 00:21:11.130 ⇒ 00:21:25.909 Amber Lin: Give a general template, and then say, hey, trainers, please fill in… Fill this out. Fill in this section for your department, and then you just review, okay, this makes sense, and then you say, okay, we can put them in.
218 00:21:26.890 ⇒ 00:21:28.360 JanieceGarcia: Yes, absolutely.
219 00:21:28.360 ⇒ 00:21:28.980 Amber Lin: Okay.
220 00:21:29.100 ⇒ 00:21:37.859 Amber Lin: Because you shouldn’t be the only one doing that, because, like, then you will have to be the one training everybody, and then that will take a lot more time, too.
221 00:21:37.860 ⇒ 00:21:38.979 JanieceGarcia: A lot more time.
222 00:21:38.980 ⇒ 00:21:39.850 Amber Lin: Yeah. Yeah.
223 00:21:40.050 ⇒ 00:21:40.750 JanieceGarcia: Yep, yep, yep.
224 00:21:40.750 ⇒ 00:21:55.570 Amber Lin: Cool, okay. Yeah, well, we’ll talk tomorrow, I’ll let you know how that goes, and if… if they… if the new hires also have feedback, either thumbs down or just send it to you, it will be lovely to see what they have to say.
225 00:21:55.940 ⇒ 00:21:58.010 JanieceGarcia: Okay, yep, perfect, perfect, perfect.
226 00:21:58.500 ⇒ 00:21:59.660 Amber Lin: Alrighty!
227 00:22:00.250 ⇒ 00:22:01.210 JanieceGarcia: Sweet.
228 00:22:01.610 ⇒ 00:22:04.110 Amber Lin: Hi, and send me hair photos!
229 00:22:04.950 ⇒ 00:22:06.340 Amber Lin: Bye-bye.
230 00:22:06.340 ⇒ 00:22:07.080 JanieceGarcia: Bye!