Meeting Title: Brainforge Recruitment Process Review Date: 2025-12-09 Meeting participants: Rico Rejoso, Elizah Joy
WEBVTT
1 00:00:31.560 ⇒ 00:00:33.540 Elizah Joy: Okay, can you hear me?
2 00:00:35.500 ⇒ 00:00:40.090 Elizah Joy: I can, I don’t know what is… I can’t hear… yeah, I can hear you now.
3 00:00:41.050 ⇒ 00:00:44.290 Rico Rejoso: Okay. I don’t know what the issue is, but, yeah.
4 00:00:44.980 ⇒ 00:00:46.360 Rico Rejoso: Okay,
5 00:00:46.580 ⇒ 00:00:52.209 Rico Rejoso: So, just an FYI, the reason why we prefer to go through Slackato, if it’s, you know, non…
6 00:00:52.870 ⇒ 00:00:55.679 Rico Rejoso: work-related. We just wanted to go through it this way.
7 00:00:56.320 ⇒ 00:00:58.430 Rico Rejoso: Everything’s recorded here and can be seen.
8 00:00:58.760 ⇒ 00:00:59.910 Rico Rejoso: one on the platform.
9 00:01:01.750 ⇒ 00:01:17.969 Rico Rejoso: Okay, so yeah, discussing how, about the agenda that Uten proposed, and, what I want you to, like, take an overview of would be, like, the recruiting side of it. If you go through the operations on Notion.
10 00:01:18.530 ⇒ 00:01:19.940 Elizah Joy: Yeah.
11 00:01:20.340 ⇒ 00:01:22.320 Rico Rejoso: Let me share my screen.
12 00:01:24.420 ⇒ 00:01:25.860 Rico Rejoso: Maybe that’ll be better.
13 00:01:31.760 ⇒ 00:01:33.919 Rico Rejoso: Okay, if we go through Notion.
14 00:01:33.920 ⇒ 00:01:34.440 Elizah Joy: Yeah.
15 00:01:34.690 ⇒ 00:01:44.999 Rico Rejoso: and operations, so this is just how the operations side is set up. By the way, you haven’t met Lauren, Lauren, Lauren is our operations consultant, by the way.
16 00:01:45.000 ⇒ 00:01:45.930 Elizah Joy: Mmm.
17 00:01:45.930 ⇒ 00:01:50.350 Rico Rejoso: She works, around 5… Sort of that.
18 00:01:50.760 ⇒ 00:01:51.970 Rico Rejoso: 5 or 6.
19 00:01:52.070 ⇒ 00:01:54.180 Elizah Joy: 6 to 9, yeah?
20 00:01:54.370 ⇒ 00:01:56.669 Elizah Joy: I think, yeah, I did read her.
21 00:01:56.780 ⇒ 00:01:58.419 Elizah Joy: availability there.
22 00:01:59.010 ⇒ 00:02:05.980 Rico Rejoso: Yeah, I put in there, but he’s sometimes, she’s sometimes off most of the days, but she does…
23 00:02:05.980 ⇒ 00:02:06.710 Elizah Joy: Hmm.
24 00:02:07.360 ⇒ 00:02:10.600 Rico Rejoso: provide… Updates every now and then, but…
25 00:02:10.600 ⇒ 00:02:11.230 Elizah Joy: Yeah.
26 00:02:11.480 ⇒ 00:02:12.340 Rico Rejoso: We couldn’t…
27 00:02:12.990 ⇒ 00:02:21.390 Rico Rejoso: But yeah, just to let you know. And Robert, as you saw, is the managing partner that was facilitating the strategy.
28 00:02:21.870 ⇒ 00:02:30.680 Rico Rejoso: stand-ups earlier, so I also got your feedback about the two stand-ups. Yeah, it’s kind of confusing at some point, but it’s basically.
29 00:02:31.170 ⇒ 00:02:46.059 Rico Rejoso: going through projects every now and then, because they have… Utam and Robert have their own specialty when it comes to handling data and AI stuff, so Robert is more, like, on the data and strategy side of it, providing feedback, especially for our data engineers, and Utam is just overviewing everything.
30 00:02:46.510 ⇒ 00:02:47.690 Rico Rejoso: With almost a lot.
31 00:02:48.190 ⇒ 00:02:55.570 Rico Rejoso: covered for those stand-ups. But on the operations side, basically, it’s just one thing, making sure that the linear is updated.
32 00:02:55.790 ⇒ 00:02:59.930 Rico Rejoso: All the tickets are there, especially when it comes to the action items listed.
33 00:03:00.280 ⇒ 00:03:01.140 Rico Rejoso: And…
34 00:03:02.830 ⇒ 00:03:16.739 Rico Rejoso: Making sure that the engineers knows what to do next. Just listing out the action items on the tickets and later, okay? So that’s the process that we kept on refining every now and then, but haven’t, you know.
35 00:03:17.110 ⇒ 00:03:22.520 Rico Rejoso: made enough progress on it, so that’s why the AI team has been involved in
36 00:03:22.710 ⇒ 00:03:24.940 Rico Rejoso: Like, creating or automating stuff.
37 00:03:25.060 ⇒ 00:03:36.070 Rico Rejoso: from the, from recordings in the platform, and then… Visibly appearing in linear.
38 00:03:36.260 ⇒ 00:03:36.950 Rico Rejoso: Right.
39 00:03:37.780 ⇒ 00:03:48.489 Rico Rejoso: if you could… if you… I mean, once you get a sense of it and familiarize with how the process works, maybe you could try to provide… so that’s what Utam was, like, asking, if you could provide, like, a systemized way of.
40 00:03:48.490 ⇒ 00:03:48.960 Elizah Joy: Yeah.
41 00:03:48.960 ⇒ 00:03:58.589 Rico Rejoso: doing on such, tasks on a day. It’s like a recurring task that we’re doing every day after our stand-up, so if we can
42 00:03:58.760 ⇒ 00:03:59.570 Rico Rejoso: you know.
43 00:04:00.270 ⇒ 00:04:05.670 Rico Rejoso: I basically have it in mind on what to do next after the stand-up, so everything’s in my mind, but…
44 00:04:05.950 ⇒ 00:04:12.249 Rico Rejoso: If we can be more systemized in how things happen, that’ll be better. I guess that’s what Utomus is asking.
45 00:04:12.590 ⇒ 00:04:18.700 Rico Rejoso: And what was I doing here? Yeah, the recruitment SOP. I created this a few months ago.
46 00:04:18.899 ⇒ 00:04:23.310 Rico Rejoso: But I think the issue here is this not being utilized by…
47 00:04:23.730 ⇒ 00:04:38.820 Rico Rejoso: our execs. So, the process right now is them either creating a campaign, a recruiting campaign, for a position that we’re looking to hire, or to have new team members with, and after then, they just…
48 00:04:39.380 ⇒ 00:04:56.780 Rico Rejoso: share either your LinkedIn profile or their information on Slack. We have a recruiting channel in Slack where they share those information, and I just basically send emails to those individuals and invite them to join an interview with our,
49 00:04:57.910 ⇒ 00:05:09.090 Rico Rejoso: with our folks on the department, let’s say, for example, if it’s in the engine… if it’s a data engineer, Awash, our data engineer lead, would be, spearheading the initial interview.
50 00:05:09.570 ⇒ 00:05:10.870 Rico Rejoso: Then come…
51 00:05:11.200 ⇒ 00:05:21.940 Rico Rejoso: Amber, which is our project manager as well, then the executives, which could either be Robert or Utam, that will do the final interview, and will also offer
52 00:05:22.320 ⇒ 00:05:26.800 Rico Rejoso: We’ll negotiate the offer and the scopes for the position.
53 00:05:26.980 ⇒ 00:05:35.220 Rico Rejoso: Okay, so that’s how it works, but like I mentioned earlier, it’s not a standard process that we have.
54 00:05:35.220 ⇒ 00:05:36.110 Elizah Joy: Yeah.
55 00:05:36.110 ⇒ 00:05:38.600 Rico Rejoso: for every possession, and…
56 00:05:40.440 ⇒ 00:05:46.849 Rico Rejoso: I prefer that we stick into one process, but it’s not my decision on how, you know.
57 00:05:47.050 ⇒ 00:05:53.010 Rico Rejoso: how we do the process there, it’s basically Utam telling me what to do next, if and if…
58 00:05:53.840 ⇒ 00:06:07.230 Rico Rejoso: And I just, you know, accommodate what they wanted to, or the process that they preferred to do so, since they don’t have a lot of time to spend on it. So if they wanted it this way, if it’s convenient for them, just…
59 00:06:07.600 ⇒ 00:06:09.850 Rico Rejoso: you know, act on it. So…
60 00:06:09.850 ⇒ 00:06:10.230 Elizah Joy: Yes.
61 00:06:10.230 ⇒ 00:06:12.510 Rico Rejoso: and they…
62 00:06:13.330 ⇒ 00:06:19.320 Rico Rejoso: share… I’m looking at this dop right now, and maybe later on after this meeting, just creating how we can…
63 00:06:19.740 ⇒ 00:06:25.529 Rico Rejoso: create a process that is convenient for them. So this is the initial one that I have, yeah.
64 00:06:31.080 ⇒ 00:06:35.930 Rico Rejoso: Yeah, do you have any feedback on it, or have you taken a look at it?
65 00:06:38.100 ⇒ 00:06:43.229 Elizah Joy: For the recruitment SOP, I did, pass through…
66 00:06:43.430 ⇒ 00:06:48.880 Elizah Joy: this earlier when I read, Udhan’s… Slack message?
67 00:06:49.110 ⇒ 00:06:57.679 Elizah Joy: But I think, yeah, I do agree that we have… we need to have a systematized approach, especially for recruitment.
68 00:06:57.810 ⇒ 00:07:01.650 Elizah Joy: So, that we have, like, consistent…
69 00:07:02.180 ⇒ 00:07:07.970 Elizah Joy: And more efficient way of hiring, right? Or recruiting people, because, yeah.
70 00:07:08.530 ⇒ 00:07:17.299 Elizah Joy: Because, yeah, I think with, for example, with mine, right, I only did… I think… I did saw in Notion there was this…
71 00:07:17.530 ⇒ 00:07:25.559 Elizah Joy: Say… what’s that, the Stage 1 or Stage 2, I think? But there are levels, right, with the…
72 00:07:25.990 ⇒ 00:07:27.940 Elizah Joy: recruitment process…
73 00:07:28.780 ⇒ 00:07:39.859 Elizah Joy: And I think on my end, I did not do that, if I’m not mistaken, but yeah, I do think, because it will also help, filtering the,
74 00:07:40.390 ⇒ 00:07:44.549 Elizah Joy: Candidates that we have, and making sure that we are
75 00:07:44.750 ⇒ 00:07:49.360 Elizah Joy: Hiring the right people for the right position.
76 00:07:50.630 ⇒ 00:07:51.439 Rico Rejoso: Yeah.
77 00:07:51.440 ⇒ 00:07:52.820 Elizah Joy: And…
78 00:07:53.720 ⇒ 00:07:55.210 Rico Rejoso: Yeah, go ahead, yeah, I was just…
79 00:07:55.210 ⇒ 00:07:55.930 Elizah Joy: Oh, yeah.
80 00:07:56.750 ⇒ 00:08:06.180 Elizah Joy: I think, based on this document that we have, right, and you mentioned that it’s not consistent.
81 00:08:07.150 ⇒ 00:08:16.469 Elizah Joy: Where do we feel like… The process changed a lot with the recruitment process.
82 00:08:16.740 ⇒ 00:08:18.870 Rico Rejoso: Initial one, I guess.
83 00:08:20.040 ⇒ 00:08:20.900 Rico Rejoso: since…
84 00:08:21.410 ⇒ 00:08:29.019 Rico Rejoso: like I mentioned, we have different outlets where we get those leads. Let’s say leads, or let’s say candidates.
85 00:08:29.230 ⇒ 00:08:32.559 Rico Rejoso: from… we have LinkedIn, we have Upwork.
86 00:08:33.210 ⇒ 00:08:37.150 Rico Rejoso: We also consider OLJ for looking for a full.
87 00:08:37.150 ⇒ 00:08:37.610 Elizah Joy: God.
88 00:08:38.309 ⇒ 00:08:46.160 Rico Rejoso: Yeah, different platform. And Ryan from the sales and marketing department is handling that campaign. So, one thing.
89 00:08:46.160 ⇒ 00:08:46.720 Elizah Joy: I was sick.
90 00:08:46.720 ⇒ 00:08:49.270 Rico Rejoso: thinking, with… I mean.
91 00:08:49.590 ⇒ 00:09:02.469 Rico Rejoso: recruitment has been paused for quite a while, like, for 3 months. We just opened recruitment again this month, I mean, from last week of November up to this month, since we’re ramping up and getting a lot of clients, just FYI.
92 00:09:02.730 ⇒ 00:09:19.319 Rico Rejoso: The first 3 quarters of the year, we only have, like, around 6 to 8 clients, and come this fourth quarter of the year, we managed to close out around 6 clients, and we’re looking to add 3 more. So we’re definitely ramping up our process right now, and one thing is that
93 00:09:19.830 ⇒ 00:09:23.260 Rico Rejoso: On the operations side of it, it’s been confusing for me to, like.
94 00:09:23.460 ⇒ 00:09:30.279 Rico Rejoso: I mean, I was able to, like, add them and everyone here in the pipeline that we created, but I wasn’t able to update everything since…
95 00:09:31.500 ⇒ 00:09:32.110 Elizah Joy: But unable to.
96 00:09:32.110 ⇒ 00:09:36.570 Rico Rejoso: get their… I mean, I know what sources are they from, so…
97 00:09:36.570 ⇒ 00:09:37.290 Elizah Joy: Oh, okay.
98 00:09:37.290 ⇒ 00:09:43.630 Rico Rejoso: to, get feedback from the campaigns that they’re with, so… That’s one.
99 00:09:43.630 ⇒ 00:09:44.100 Elizah Joy: One floor.
100 00:09:44.100 ⇒ 00:09:51.680 Rico Rejoso: I guess. I wasn’t able to coordinate with Brian from the sales and marketing department to, you know.
101 00:09:51.890 ⇒ 00:09:54.039 Rico Rejoso: Leverage the lease of applicants that we have.
102 00:09:54.960 ⇒ 00:10:00.530 Rico Rejoso: Although the process right now… I’m giving you the overview, okay, so bear with me. If there’s any confusion, just let me know.
103 00:10:00.530 ⇒ 00:10:09.379 Elizah Joy: It’s just… Do you manually input the candidate’s info in here?
104 00:10:09.730 ⇒ 00:10:13.370 Elizah Joy: Oh, once you’ve got it, like, their info.
105 00:10:14.060 ⇒ 00:10:14.600 Rico Rejoso: Yeah.
106 00:10:14.600 ⇒ 00:10:15.489 Elizah Joy: Because you meant…
107 00:10:15.490 ⇒ 00:10:19.219 Rico Rejoso: Oh, okay. There’s no process, because,
108 00:10:19.450 ⇒ 00:10:25.039 Rico Rejoso: Initially, what we come up with is that we created a form that we sent.
109 00:10:25.040 ⇒ 00:10:25.620 Elizah Joy: Mmm…
110 00:10:25.620 ⇒ 00:10:26.100 Rico Rejoso: so they.
111 00:10:26.100 ⇒ 00:10:26.800 Elizah Joy: Yeah.
112 00:10:26.800 ⇒ 00:10:35.399 Rico Rejoso: yeah, fill it out, and they will appear here in Notion, definitely after the sign-up. We have the… for project manager data in AI forms, we have it here.
113 00:10:35.700 ⇒ 00:10:36.430 Elizah Joy: Mmm, okay.
114 00:10:36.430 ⇒ 00:10:42.190 Rico Rejoso: Tom and Robert doesn’t have the time to, like, send out this form, so what they usually did…
115 00:10:42.190 ⇒ 00:10:42.699 Elizah Joy: do his job.
116 00:10:43.240 ⇒ 00:10:59.279 Rico Rejoso: connect to them through LinkedIn, then after they got a good conversation and, you know, they got a better hand of the candidate, they just forwarded it to Slack, sending those LinkedIn forward, asking me to send them an email, and to book an interview with them, or we…
117 00:10:59.810 ⇒ 00:11:03.110 Rico Rejoso: They also dictate who the next interviewer would be.
118 00:11:03.420 ⇒ 00:11:04.289 Rico Rejoso: Although I have…
119 00:11:04.290 ⇒ 00:11:04.800 Elizah Joy: Something.
120 00:11:04.800 ⇒ 00:11:15.450 Rico Rejoso: a set or a list of individuals that they can talk to, depending on the position, right? So, if you look at the recruitment SOP, we have Amber, if we have a PM-related
121 00:11:15.650 ⇒ 00:11:26.220 Rico Rejoso: applicant, Awash and Sam, if we have any data, or AI applicant, and Robert, if it’s… if we have any sales or marketing, candidates.
122 00:11:26.550 ⇒ 00:11:32.160 Rico Rejoso: So that’s, like, the list of initial interviewer that… I created, but…
123 00:11:32.900 ⇒ 00:11:39.209 Rico Rejoso: Eventually, Utam decides who the next interviewer would be for that candidate, so, you know…
124 00:11:40.340 ⇒ 00:11:46.079 Rico Rejoso: That’s, I think, would be, like, the difficult part of implementing this standard process.
125 00:11:47.100 ⇒ 00:11:50.960 Elizah Joy: Yeah, because, from…
126 00:11:51.570 ⇒ 00:12:04.289 Elizah Joy: my perspective, based on the, challenges that we have with the recruitment process, because initially I thought we don’t have the form, right? So, but yeah, that sol… if we did have the form, that solves the…
127 00:12:04.690 ⇒ 00:12:05.220 Elizah Joy: Oh.
128 00:12:05.760 ⇒ 00:12:14.739 Elizah Joy: having people in the pipeline, specifically where they’re currently at with the recruitment process, but since, you’ve mentioned that
129 00:12:15.060 ⇒ 00:12:23.330 Elizah Joy: you, Tom, did not have the time to send the form, so basically, sometimes it comes from
130 00:12:24.140 ⇒ 00:12:31.179 Elizah Joy: Oh, sorry, who Tom decides who the next candidate will be having a call with, right? So…
131 00:12:31.610 ⇒ 00:12:35.330 Elizah Joy: I think, from my perspective, is that
132 00:12:35.530 ⇒ 00:12:44.449 Elizah Joy: If this SOP that we currently have is… Not being implemented.
133 00:12:44.560 ⇒ 00:12:54.460 Elizah Joy: Because, for me, a good system is one that’s been, continuously used by everyone. So, for me, I believe in simplicity as well, so…
134 00:12:54.640 ⇒ 00:13:02.880 Elizah Joy: I think, the SOP… If it’s not working, or if… It’s not being… Dawn?
135 00:13:05.070 ⇒ 00:13:12.449 Elizah Joy: or cohesive inside the business itself. We definitely need to update this SOP, right? Because it’s clearly that it’s…
136 00:13:12.960 ⇒ 00:13:18.629 Elizah Joy: It’s clear that it’s not working as much as we wanted it to.
137 00:13:18.730 ⇒ 00:13:32.510 Elizah Joy: Although, yeah, I do, I did read through this SOP, right? I do think that the process that we have in here is a good process for filtering the candidates that we have, but since, we’re not
138 00:13:32.830 ⇒ 00:13:35.149 Elizah Joy: Like, religiously doing this.
139 00:13:35.360 ⇒ 00:13:37.590 Elizah Joy: procedures for recruitment.
140 00:13:38.100 ⇒ 00:13:47.320 Elizah Joy: Yep, we do need updating on that. And then, I think on the part wherein…
141 00:13:49.480 ⇒ 00:13:54.440 Elizah Joy: UTAM decides the call for the next candidate, so is that…
142 00:13:55.450 ⇒ 00:13:58.689 Elizah Joy: I mean, where in the pipeline is that? So is that the…
143 00:13:59.200 ⇒ 00:14:07.509 Elizah Joy: Initial call, or a second call with… or it depends on where we think that candidate.
144 00:14:07.900 ⇒ 00:14:08.610 Rico Rejoso: And that’s interesting.
145 00:14:08.610 ⇒ 00:14:09.600 Elizah Joy: the pipeline.
146 00:14:09.600 ⇒ 00:14:12.129 Rico Rejoso: That’s where I’m confused as well, because initially.
147 00:14:12.130 ⇒ 00:14:12.700 Elizah Joy: Mmm!
148 00:14:12.700 ⇒ 00:14:15.059 Rico Rejoso: We discussed and agreed upon, too, is that
149 00:14:15.820 ⇒ 00:14:29.559 Rico Rejoso: They should be, like, the last person to do the interview, since after that interview, if they find them fit for the position, they would go ahead and straight to offering, or discussing, negotiating the offer, like.
150 00:14:29.560 ⇒ 00:14:39.380 Rico Rejoso: the hourly wages or, the inclusion in a contract, right? But since that was not being implemented, nor being followed is that.
151 00:14:39.380 ⇒ 00:14:39.810 Elizah Joy: Hmm.
152 00:14:39.810 ⇒ 00:14:57.900 Rico Rejoso: what happened is that the initial interviews are being conducted by them, the stakeholders, or our executives with Elm and Robert. Then, follow-ups would be, like, the other team members, which are spearheading the other department, the project management and engineering department. So that… that’s where Amber and
153 00:15:00.240 ⇒ 00:15:16.059 Rico Rejoso: away as Sam, comes into the picture. So I think that’s one thing, as well. So I’m not sure if it’s the SOP that is not suitable for Utam and Robert, or if there’s a different
154 00:15:16.900 ⇒ 00:15:25.879 Rico Rejoso: Process that they would prefer to go through, with them being the initial one, finding their fit, then having the other team members,
155 00:15:26.450 ⇒ 00:15:34.520 Rico Rejoso: you know, judge them based on their own interview, process, or interview for, interview ways. So I think that’s…
156 00:15:34.900 ⇒ 00:15:37.160 Rico Rejoso: That’s the bigger issue in that one.
157 00:15:37.290 ⇒ 00:15:40.680 Rico Rejoso: But I’ve been seeing, like, consistent…
158 00:15:41.060 ⇒ 00:15:57.569 Rico Rejoso: the consistent process is them doing the initial interview, then come after all the other team members. So if they… that’s what they prefer, I think we just have to give them option on which they think should be the best way to conduct or to do the recruitment process.
159 00:15:58.010 ⇒ 00:15:58.600 Rico Rejoso: That’s what I.
160 00:15:58.600 ⇒ 00:15:59.030 Elizah Joy: I think, like…
161 00:15:59.030 ⇒ 00:15:59.640 Rico Rejoso: You know?
162 00:16:01.090 ⇒ 00:16:06.650 Elizah Joy: Yeah, because, yeah, I do, I do, I do second on that, I do agree on that, right?
163 00:16:06.750 ⇒ 00:16:15.820 Elizah Joy: Sometimes there will be this people… That… I just… like…
164 00:16:15.950 ⇒ 00:16:33.200 Elizah Joy: how can I say? Like, we feel like they’re a good fit for their position, right? And it’s… it happens, like, for this one, the first round that we have, second round, sometimes they would not go through the second round, right? Or even the final round. Maybe we’ll go straight into the offer if we like how that
165 00:16:33.250 ⇒ 00:16:39.350 Elizah Joy: person works, or their background, and yeah, and their character, stuff like that.
166 00:16:40.150 ⇒ 00:16:48.989 Elizah Joy: So… But I do think that even with, all the processes that you’ve shared, right.
167 00:16:49.860 ⇒ 00:16:55.590 Elizah Joy: Even if we don’t have, like, one solid process, for…
168 00:16:55.990 ⇒ 00:16:58.969 Elizah Joy: the recruitment process, there should be at least
169 00:16:59.320 ⇒ 00:17:07.099 Elizah Joy: just to process that we have, right? So, one for people going into this entire pipeline, and one for
170 00:17:07.480 ⇒ 00:17:14.619 Elizah Joy: doing the offer, if we find that they’re a good fit already, right? So,
171 00:17:14.859 ⇒ 00:17:17.979 Elizah Joy: Where I’m trying to go with this is that
172 00:17:18.440 ⇒ 00:17:22.239 Elizah Joy: I think, I do think that the…
173 00:17:22.500 ⇒ 00:17:28.719 Elizah Joy: pipeline that you have here… by the way, were you the one who set this up, the pipeline for equipment?
174 00:17:28.930 ⇒ 00:17:33.119 Rico Rejoso: No, I got this, once I got here, so it’s basically.
175 00:17:33.120 ⇒ 00:17:34.540 Elizah Joy: Oh, okay.
176 00:17:34.540 ⇒ 00:17:41.570 Rico Rejoso: So I’m just continuously updating and, you know, making changes depending on how the process is currently.
177 00:17:41.800 ⇒ 00:17:43.979 Rico Rejoso: As we do the recruitment.
178 00:17:45.090 ⇒ 00:17:51.800 Elizah Joy: Mmm, I see. And then the final round that we have here, do we still get people into that round, or…
179 00:17:53.230 ⇒ 00:17:55.280 Rico Rejoso: Straight into the offer.
180 00:17:56.040 ⇒ 00:17:57.180 Rico Rejoso: I mean, I mean…
181 00:17:57.300 ⇒ 00:18:06.760 Rico Rejoso: as you witnessed, firsthand, is that you went through the first round, right? So we need, it’s usually, like, what do you call this?
182 00:18:07.220 ⇒ 00:18:10.980 Rico Rejoso: Aside from the triage, or let’s say,
183 00:18:11.900 ⇒ 00:18:16.849 Rico Rejoso: scouting process comes the first round of interview, which I did with
184 00:18:17.270 ⇒ 00:18:22.550 Rico Rejoso: There’s usually a second or final round, which we found would be conducting, but…
185 00:18:22.650 ⇒ 00:18:33.489 Rico Rejoso: after further discussion and me relaying all the information, or my notes, based on our interview, Utam decided to, like, have you, or provided an offer with you and have you do.
186 00:18:33.490 ⇒ 00:18:34.070 Elizah Joy: Hmm.
187 00:18:34.070 ⇒ 00:18:34.800 Rico Rejoso: trial.
188 00:18:35.140 ⇒ 00:18:38.349 Rico Rejoso: So from that sense, it’s, you know.
189 00:18:39.170 ⇒ 00:18:47.269 Rico Rejoso: it’s a different process than what we do with our engineers, or data engineer, hiring candidates, right? So I think that’s…
190 00:18:47.390 ⇒ 00:18:49.289 Rico Rejoso: Wanting to look at it right now.
191 00:18:50.810 ⇒ 00:18:51.410 Rico Rejoso: Okay.
192 00:18:52.170 ⇒ 00:18:55.670 Rico Rejoso: I mean, I think my purpose here would be just giving you the Uber.
193 00:18:55.670 ⇒ 00:18:56.790 Elizah Joy: Yeah.
194 00:18:56.790 ⇒ 00:19:16.469 Rico Rejoso: how we do everything in the process right now. I have a few of my own ideas on how we can further improve this one, but me, basically referencing it from what we know or what we do right now, I need a fresh perspective from people who have more experience when doing this stuff, so that’s basically what I need you to help me with.
195 00:19:16.470 ⇒ 00:19:17.010 Elizah Joy: Hmm.
196 00:19:17.010 ⇒ 00:19:22.289 Rico Rejoso: you to finalize with. So, I’ll be open for you to provide a suggestion, maybe by end of day, or…
197 00:19:22.290 ⇒ 00:19:22.730 Elizah Joy: Yeah.
198 00:19:22.730 ⇒ 00:19:27.239 Rico Rejoso: moral… Early tomorrow, if that’s, if that’s doable.
199 00:19:27.380 ⇒ 00:19:28.499 Rico Rejoso: Oh, for you?
200 00:19:28.740 ⇒ 00:19:30.250 Elizah Joy: Yeah, I think, yeah.
201 00:19:30.720 ⇒ 00:19:32.000 Elizah Joy: Oh, I’m sorry, go ahead.
202 00:19:32.240 ⇒ 00:19:33.710 Rico Rejoso: Yeah, go ahead, what was your question?
203 00:19:34.040 ⇒ 00:19:40.659 Elizah Joy: Oh, it’s not a question, but I think, yeah, I’ll do add this on my list. As you can see, the list on my…
204 00:19:41.580 ⇒ 00:19:52.010 Elizah Joy: little one that I’ve sent in Slack today. It’s only got a few tasks, so yeah, I was hoping to get more tasks on my plate for today, so yeah, I’ll do… jump on this.
205 00:19:52.130 ⇒ 00:19:57.910 Elizah Joy: After the call, because it’s part of the, two-week trial, and it’s the priority that we have.
206 00:19:58.380 ⇒ 00:19:59.790 Elizah Joy: Okay, great.
207 00:20:00.260 ⇒ 00:20:03.219 Elizah Joy: Because it’s still fresh in my mind, so yeah, that’ll be…
208 00:20:03.700 ⇒ 00:20:07.350 Elizah Joy: It’ll be good for me to jump on that as quickly as I can.
209 00:20:07.720 ⇒ 00:20:13.229 Rico Rejoso: Okay, so, yeah, that’s one thing. So, basically, I want you to focus on just two things for today.
210 00:20:13.510 ⇒ 00:20:21.219 Rico Rejoso: Right, so I don’t want to over, call this, overflow you with a different process that we have. Wait, what happened here?
211 00:20:21.580 ⇒ 00:20:23.020 Rico Rejoso: Give me one second.
212 00:20:23.370 ⇒ 00:20:24.940 Elizah Joy: Okay.
213 00:20:25.650 ⇒ 00:20:36.599 Rico Rejoso: Aside from the recruitment, I mean, before we proceed and move on to a different topic or agenda, do you have any questions about the recruitment process? Anything that you would like to look into first?
214 00:20:37.690 ⇒ 00:20:47.230 Elizah Joy: Just a question from… because you understand Utah more, right? So… He’s,
215 00:20:48.100 ⇒ 00:20:54.499 Elizah Joy: He’s open to… he would be open for the suggestions that we would be doing for the recruitment process, right?
216 00:20:55.060 ⇒ 00:20:58.769 Rico Rejoso: Yeah, Tom is very accommodating when it comes to new ideas.
217 00:21:00.000 ⇒ 00:21:04.020 Elizah Joy: Okay, yeah, I think, yeah, just sad question on my end.
218 00:21:04.680 ⇒ 00:21:14.169 Elizah Joy: And I think that… One challenge would be, even if we’ve set up the process for the recruitment.
219 00:21:14.620 ⇒ 00:21:16.830 Elizah Joy: Is making sure that.
220 00:21:17.600 ⇒ 00:21:24.060 Rico Rejoso: Everyone’s doing the… yeah, everyone follows the process that we have, so we have it standardized, because.
221 00:21:24.110 ⇒ 00:21:30.700 Elizah Joy: Eventually, if we don’t follow, even if we’ve updated the recruitment process.
222 00:21:31.040 ⇒ 00:21:33.480 Elizah Joy: We’ll have this same problem again.
223 00:21:33.900 ⇒ 00:21:34.500 Elizah Joy: Right.
224 00:21:34.500 ⇒ 00:21:38.199 Rico Rejoso: Yeah, I agree. It’s been the problem of mine.
225 00:21:38.800 ⇒ 00:21:39.320 Elizah Joy: Oh my god.
226 00:21:39.320 ⇒ 00:21:42.799 Rico Rejoso: But since we paused recruitment for, like, a few months.
227 00:21:43.260 ⇒ 00:21:47.770 Rico Rejoso: for, like, 3 months, I didn’t pay too much attention to it, but since we’re reopening to some.
228 00:21:47.770 ⇒ 00:21:48.220 Elizah Joy: Yeah.
229 00:21:48.220 ⇒ 00:21:48.890 Rico Rejoso: No.
230 00:21:49.510 ⇒ 00:21:54.299 Rico Rejoso: It’s gonna be a problem, and knowing that we’ll be onboarding a lot of people by next year as well…
231 00:21:54.720 ⇒ 00:21:57.239 Rico Rejoso: I think we definitely have to improve this process ASAP.
232 00:21:57.240 ⇒ 00:22:01.900 Elizah Joy: Yeah, definitely. Just, another question to add on that.
233 00:22:02.220 ⇒ 00:22:13.760 Elizah Joy: May I… may I know the, positions that we’re looking to hire for in the near future, or… yeah, if it’s okay for me to know that.
234 00:22:14.480 ⇒ 00:22:18.239 Rico Rejoso: Yep. Yeah, I’m sorry, sorry to cut you off.
235 00:22:18.240 ⇒ 00:22:18.790 Elizah Joy: Okay?
236 00:22:18.920 ⇒ 00:22:20.480 Elizah Joy: Sorry, go ahead.
237 00:22:20.920 ⇒ 00:22:26.440 Rico Rejoso: Yeah, based on the current activity, actually, Utang doesn’t really provide me any future plans on who to hire.
238 00:22:26.440 ⇒ 00:22:27.320 Elizah Joy: Next, and everything.
239 00:22:27.320 ⇒ 00:22:30.260 Rico Rejoso: I’m just basically analyzing how they act
240 00:22:30.730 ⇒ 00:22:40.859 Rico Rejoso: Based on the few months that they’ve done with the process, or done things like this. I’m seeing that we’re needing a lot more of, analytics engineer.
241 00:22:41.030 ⇒ 00:22:47.850 Rico Rejoso: data engineer. We’ve onboarded one… or we are, in discussion with one AI engineer.
242 00:22:48.080 ⇒ 00:23:00.029 Rico Rejoso: But we’re not yet closing that one, but if in case not, we still need one AI engineer. So, right now, looking at this one… I’m sorry, I don’t have it written on anything, it’s just on top of my.
243 00:23:00.030 ⇒ 00:23:01.909 Elizah Joy: Oh, it’s fun. It’s fun.
244 00:23:02.280 ⇒ 00:23:06.029 Rico Rejoso: Yeah, we need at least, two…
245 00:23:06.350 ⇒ 00:23:12.529 Rico Rejoso: two to three data or, data, or analytics engineer, and one AI engineer.
246 00:23:13.420 ⇒ 00:23:19.940 Elizah Joy: Mmm, okay, okay, yep, thank you for that. I just asked, because I want to understand it from the,
247 00:23:20.150 ⇒ 00:23:33.100 Elizah Joy: engineers, like, the pipeline that we do for engineers, because on top of my head, like, the process that I went through for the recruitment, it’s still fresh in my mind, right? So, just want to understand that, so…
248 00:23:33.100 ⇒ 00:23:33.570 Rico Rejoso: Yeah.
249 00:23:33.570 ⇒ 00:23:35.399 Elizah Joy: It’s fit for everybody.
250 00:23:35.830 ⇒ 00:23:43.169 Rico Rejoso: Yeah, just to give you, like, you know, a sense of how the data engineer hiring process goes, like.
251 00:23:43.450 ⇒ 00:23:58.089 Rico Rejoso: we do… I mean, it goes for all engineer positions. They go through a series of interviews, then afterwards there’s a trial, not a… not a two-week trial like this one, but rather, what do you call this? An exercise.
252 00:23:58.190 ⇒ 00:24:07.779 Rico Rejoso: That, they do, and to test their capabilities of handling such works, which the team are currently doing. So we have this case study.
253 00:24:07.950 ⇒ 00:24:13.620 Rico Rejoso: Yeah, data case study and data analysts, yeah.
254 00:24:14.040 ⇒ 00:24:30.569 Rico Rejoso: These are some of the exercises that we presented them and have them done. Just set up a few deadlines for them to submit this one. Then afterwards, we just look for the results, and based on it, just wait a decision if whether we can proceed or we should offer. So, we have.
255 00:24:30.570 ⇒ 00:24:31.220 Elizah Joy: That’s interesting.
256 00:24:31.220 ⇒ 00:24:31.870 Rico Rejoso: as well.
257 00:24:32.230 ⇒ 00:24:36.740 Rico Rejoso: For any, engineering positions that we’re hiring.
258 00:24:36.740 ⇒ 00:24:37.610 Elizah Joy: Okay.
259 00:24:44.660 ⇒ 00:24:48.180 Rico Rejoso: So, I know this will be, like, confusing, but if you can,
260 00:24:48.180 ⇒ 00:24:50.850 Elizah Joy: Yeah, go through this.
261 00:24:51.530 ⇒ 00:25:03.430 Elizah Joy: Yeah, because, honestly, I haven’t went through this, like, 100%. I did just scan through this, like, this page, the recruitment page. I was, going through the documentations,
262 00:25:03.510 ⇒ 00:25:15.320 Elizah Joy: the documentations that we have yesterday, but yeah, I’ll go through this so that I don’t take much of your time. I think I have enough info that I need to understand the recruitment process that we have.
263 00:25:15.580 ⇒ 00:25:22.950 Elizah Joy: So yeah, another… what would be the other thing on the list? So that’s… Friday hours, right?
264 00:25:23.540 ⇒ 00:25:24.810 Rico Rejoso: Yep,
265 00:25:25.700 ⇒ 00:25:33.290 Rico Rejoso: So this has been a problem, not really a problem, but I guess a challenge for us and the finance team.
266 00:25:34.230 ⇒ 00:25:41.520 Rico Rejoso: We have been sending out like, different… we’ve been doing a different approach on setting,
267 00:25:41.580 ⇒ 00:25:57.269 Rico Rejoso: or requesting updates and sending reminders every now and then for them to log their hours. That’s why I always highlighted during the orientation for them to submit their hours on a daily basis. If not, make sure that they have… they have it sent out by
268 00:25:57.510 ⇒ 00:26:00.040 Rico Rejoso: End of week or by Friday, right?
269 00:26:00.510 ⇒ 00:26:01.170 Rico Rejoso: So…
270 00:26:01.180 ⇒ 00:26:07.870 Rico Rejoso: It’s just simply on how we can, you know, implement a strict process in making sure that everyone has been reminded.
271 00:26:07.880 ⇒ 00:26:22.549 Rico Rejoso: about sending their, uploading their hours on Dockify. Although it’s just, you know, a big, or let’s say not a big of a problem, we just have to send out emails, send out Slack reminders, that’s some of the options, or some of the activities that we’re doing right now.
272 00:26:22.620 ⇒ 00:26:28.660 Rico Rejoso: But it hasn’t… it produced some results, but not everyone, or 100% are, like, doing it.
273 00:26:28.660 ⇒ 00:26:31.860 Elizah Joy: And we still have to follow up with them by end of month, or…
274 00:26:32.250 ⇒ 00:26:34.909 Rico Rejoso: When we’re processing their invoices.
275 00:26:36.350 ⇒ 00:26:41.269 Elizah Joy: Yeah, at the moment, the emails that you send out and the Slack reminders.
276 00:26:41.430 ⇒ 00:26:49.380 Elizah Joy: they’re auto… are they… they are automated, right? Or do you send them manually for specific people?
277 00:26:51.220 ⇒ 00:26:56.109 Rico Rejoso: It’s, like, a company-wide email that I’m sending.
278 00:26:56.110 ⇒ 00:26:56.800 Elizah Joy: Mmm.
279 00:26:56.800 ⇒ 00:27:01.750 Rico Rejoso: setting. For these Slack reminders, it’s automated. I have it set up every day.
280 00:27:01.750 ⇒ 00:27:02.270 Elizah Joy: Yeah.
281 00:27:02.270 ⇒ 00:27:06.679 Rico Rejoso: So they’ll be reminded about it. I send it to the Brainforge team, if you’re seeing that.
282 00:27:08.410 ⇒ 00:27:15.730 Rico Rejoso: Okay, for the email reminders, I usually have a scheduled email sent, set up.
283 00:27:16.380 ⇒ 00:27:27.379 Rico Rejoso: every week, by Friday, so they can… they’ll be reminded to send it out by 3 p.m. Eastern Time, since most of them… some of them do clock out at around 2 to 3 p.m. Eastern Time.
284 00:27:28.050 ⇒ 00:27:34.179 Rico Rejoso: Depending on their, local hours. So yeah, I… that’s… that’s, like, how… that’s, like, some of the process.
285 00:27:34.480 ⇒ 00:27:38.500 Rico Rejoso: That we have when it comes to setting up, reminders to upload.
286 00:27:38.500 ⇒ 00:27:38.970 Elizah Joy: Fantastic.
287 00:27:38.970 ⇒ 00:27:39.860 Rico Rejoso: Shopify.
288 00:27:40.340 ⇒ 00:27:43.509 Elizah Joy: How do we… oh, sorry, go ahead.
289 00:27:43.510 ⇒ 00:27:44.890 Rico Rejoso: Yeah, I mean, yeah, go ahead.
290 00:27:45.500 ⇒ 00:27:52.120 Elizah Joy: How do we find out if they’ve already submitted the… their… time.
291 00:27:52.310 ⇒ 00:27:54.350 Elizah Joy: Does it show in?
292 00:27:54.750 ⇒ 00:27:56.270 Elizah Joy: Oh, okay.
293 00:27:56.480 ⇒ 00:27:57.709 Rico Rejoso: Yeah, so we have…
294 00:27:57.710 ⇒ 00:27:58.130 Elizah Joy: I would have.
295 00:27:58.130 ⇒ 00:27:58.520 Rico Rejoso: peerless.
296 00:27:58.520 ⇒ 00:28:01.880 Elizah Joy: disability. Oh, sorry, go ahead, I’m so sorry.
297 00:28:02.260 ⇒ 00:28:06.619 Rico Rejoso: No, go ahead. I mean, I’m sorry, I’m just a fast talker, so I want to provide it.
298 00:28:07.350 ⇒ 00:28:13.359 Elizah Joy: No worries, it’s okay. But yeah, I would… okay, I do have visibility on that now.
299 00:28:13.810 ⇒ 00:28:14.340 Elizah Joy: Okay.
300 00:28:14.340 ⇒ 00:28:14.710 Rico Rejoso: Okay, no.
301 00:28:14.710 ⇒ 00:28:15.239 Elizah Joy: Any changes?
302 00:28:15.240 ⇒ 00:28:18.629 Rico Rejoso: 0 to admin, so you can, view your reports.
303 00:28:19.560 ⇒ 00:28:20.370 Elizah Joy: Okay.
304 00:28:20.780 ⇒ 00:28:24.720 Rico Rejoso: I’m sorry, I think all of your access are just employee access.
305 00:28:25.240 ⇒ 00:28:26.310 Elizah Joy: Yeah.
306 00:28:27.410 ⇒ 00:28:30.270 Rico Rejoso: Yeah, since it’s just a… I mean, I’m following.
307 00:28:30.270 ⇒ 00:28:31.410 Elizah Joy: Yeah, two-week trial.
308 00:28:31.410 ⇒ 00:28:31.980 Rico Rejoso: Yes.
309 00:28:32.170 ⇒ 00:28:34.059 Elizah Joy: Yeah, that’s fine, that’s fine.
310 00:28:34.290 ⇒ 00:28:37.359 Elizah Joy: But yeah, it’s fine.
311 00:28:39.760 ⇒ 00:28:40.290 Rico Rejoso: Okay.
312 00:28:40.780 ⇒ 00:28:44.230 Elizah Joy: That’s for specific. Okay, I see.
313 00:28:45.600 ⇒ 00:28:51.059 Rico Rejoso: Okay, so basically we have, in Clockify, if you’re able to see that one, and go through the reports tab.
314 00:28:51.490 ⇒ 00:29:03.230 Rico Rejoso: you can see the hours of all team members from last week, so if they ever did log their hours for last week, you can see it here. I mean, I’ve been here for, like, 6 months, so…
315 00:29:03.430 ⇒ 00:29:10.449 Rico Rejoso: I have a pretty good sense of if an individual is doing part-time 20 hours or full-time 40 hours for the.
316 00:29:11.170 ⇒ 00:29:17.089 Rico Rejoso: So I just take a look at it. Like, Amber’s, like, producing 40 hours plus every week.
317 00:29:17.400 ⇒ 00:29:25.760 Rico Rejoso: She’s on a full-time fixed contract, and it’s, like, 14, 20 hours every week. 23 hours is not bad, but it’s also over…
318 00:29:25.940 ⇒ 00:29:28.749 Rico Rejoso: Per hours, so at least take a look at that.
319 00:29:29.480 ⇒ 00:29:31.009 Rico Rejoso: And just, you know.
320 00:29:32.270 ⇒ 00:29:32.710 Elizah Joy: out of this.
321 00:29:32.710 ⇒ 00:29:35.099 Rico Rejoso: People who’s not putting in their hours every week.
322 00:29:35.220 ⇒ 00:29:39.160 Rico Rejoso: I don’t really send out specific message for any individual, I just.
323 00:29:39.160 ⇒ 00:29:39.590 Elizah Joy: So, yeah.
324 00:29:39.590 ⇒ 00:29:46.459 Rico Rejoso: A general message for everyone at the team, because, you know, I don’t like anyone out.
325 00:29:47.300 ⇒ 00:29:51.739 Elizah Joy: Yeah, it’s like calling them out for not putting in.
326 00:29:52.730 ⇒ 00:29:56.759 Elizah Joy: for the week. Yeah, okay, I got it. So yeah, I’ll be mindful of that.
327 00:29:58.300 ⇒ 00:30:02.640 Rico Rejoso: But no worries, if ever you have a process in mind that you would prefer to go through, and you would like to
328 00:30:02.780 ⇒ 00:30:09.250 Rico Rejoso: you know, mention them out on any specific channel, that’ll be fine, I guess. I mean, it’s their fault for not putting in their hours.
329 00:30:10.340 ⇒ 00:30:17.239 Elizah Joy: So I think it’s, let me… let us reframe this this way, about just sending the list of people who’ve
330 00:30:17.790 ⇒ 00:30:23.380 Elizah Joy: submitted their hours for the week. I think that’ll be better compared to, like.
331 00:30:23.640 ⇒ 00:30:43.640 Elizah Joy: Mentioning people that… yeah, people who did not fill out or send out their hours for the week. I think it’s a… that’s a more respectful way to frame it, but yeah, I’ll do set up, this, and set… not set up, but I’ll do map out… map out this one as well.
332 00:30:43.860 ⇒ 00:30:46.190 Elizah Joy: Yep. Before I do anything.
333 00:30:46.790 ⇒ 00:30:48.509 Rico Rejoso: Sure. And have that over to you.
334 00:30:49.490 ⇒ 00:30:54.350 Rico Rejoso: Yeah, no worries. You have full authority on what you wanted to do as an operations manager, no worries.
335 00:30:56.260 ⇒ 00:31:01.620 Rico Rejoso: Okay, so yeah, I think that’s two things, and maybe,
336 00:31:01.860 ⇒ 00:31:07.890 Rico Rejoso: I mean, we set up a escalation process, if ever, that is not… being followed.
337 00:31:08.000 ⇒ 00:31:10.880 Rico Rejoso: I just… forgot where we have it.
338 00:31:13.460 ⇒ 00:31:14.100 Rico Rejoso: Logistics.
339 00:31:14.100 ⇒ 00:31:18.040 Elizah Joy: Escalate… this is still for the Friday hours, right?
340 00:31:18.220 ⇒ 00:31:29.620 Rico Rejoso: Yeah, if ever they did not, like… because we have, like, a set of rules, especially if they are repeat offenders, and they have offends, and are putting their hours
341 00:31:29.810 ⇒ 00:31:31.839 Rico Rejoso: on Glockify.
342 00:31:32.270 ⇒ 00:31:38.509 Rico Rejoso: And they’ve been doing this for, like, a lot of times already. There’s, like, an escalation process where we delay their…
343 00:31:38.810 ⇒ 00:31:48.149 Rico Rejoso: payment as such, but we found it ineffective and demotivating for most team members. I mean, we are a remote or async company where we
344 00:31:48.640 ⇒ 00:31:59.550 Rico Rejoso: have employees, not employees, but team members on a contract basis, right? So they can definitely leave us anytime they want. And we find that it’s gonna add to the attrition, or to the, you know.
345 00:31:59.550 ⇒ 00:32:00.430 Elizah Joy: Yay.
346 00:32:00.740 ⇒ 00:32:08.510 Rico Rejoso: If we do it that way. So we’re, like, looking into ways on how we can be more strength, but at the same time, encouraging them to do it in a good way.
347 00:32:09.140 ⇒ 00:32:10.460 Elizah Joy: Yeah, yeah.
348 00:32:11.260 ⇒ 00:32:14.030 Elizah Joy: Totally, I think, yeah, that’s a better way.
349 00:32:14.840 ⇒ 00:32:22.059 Elizah Joy: Compared to, going down the… That route.
350 00:32:23.640 ⇒ 00:32:28.910 Rico Rejoso: Yep, anything else? I think we’re good with those two topics for you to focus.
351 00:32:28.910 ⇒ 00:32:29.340 Elizah Joy: Yeah.
352 00:32:29.340 ⇒ 00:32:36.399 Rico Rejoso: I know I mentioned about client onboarding and team onboarding, but I want you to focus on this two main issues right now.
353 00:32:36.400 ⇒ 00:32:37.020 Elizah Joy: Yeah, yeah.
354 00:32:37.020 ⇒ 00:32:44.790 Rico Rejoso: Team onboarding has been smooth overall. I didn’t receive any feedback, but I was create… I was thinking of setting up a form or
355 00:32:44.910 ⇒ 00:32:53.190 Rico Rejoso: a Google form or Notion form for them, for them to provide feedback with, but I haven’t finalized that one yet.
356 00:32:53.340 ⇒ 00:32:54.390 Rico Rejoso: But maybe we can discuss.
357 00:32:54.390 ⇒ 00:32:54.990 Elizah Joy: It’s enough.
358 00:32:54.990 ⇒ 00:32:58.740 Rico Rejoso: There, you propose your plan for the recruitment and the Friday hours.
359 00:32:59.270 ⇒ 00:33:04.240 Elizah Joy: Yeah, yeah, definitely. And I think, you mentioned team onboarding, right?
360 00:33:05.390 ⇒ 00:33:06.070 Rico Rejoso: Team on board.
361 00:33:06.070 ⇒ 00:33:06.600 Elizah Joy: Yeah.
362 00:33:06.600 ⇒ 00:33:07.170 Rico Rejoso: wording.
363 00:33:07.460 ⇒ 00:33:12.910 Elizah Joy: Yeah, I think, I… On, from my perspective,
364 00:33:13.350 ⇒ 00:33:19.979 Elizah Joy: Team onboarding. For me, it went seamlessly. Went as smooth as it can be.
365 00:33:20.100 ⇒ 00:33:27.620 Elizah Joy: And I did get… the onboarding call was very helpful, by the way, for me to get that,
366 00:33:28.230 ⇒ 00:33:36.210 Elizah Joy: better grasp on what we do, especially sharing the vision and mission of the business, so…
367 00:33:36.740 ⇒ 00:33:53.070 Elizah Joy: on my end, as an operations manager, that’s very helpful, because I do need to understand the vision and mission of the business, and then, yeah, for me, you’ve been very helpful with, especially the OKRs and AORs. I do definitely need to
368 00:33:53.520 ⇒ 00:33:54.370 Elizah Joy: Oh.
369 00:33:55.230 ⇒ 00:34:03.709 Elizah Joy: have that on my first day, right? So I think, just… this is just my feedback, but yeah, I think for the, team onboarding…
370 00:34:04.160 ⇒ 00:34:09.600 Elizah Joy: We did… you did a good job on that. Not good, but a great job on that, so…
371 00:34:09.600 ⇒ 00:34:10.800 Rico Rejoso: Thank you so much.
372 00:34:11.830 ⇒ 00:34:12.510 Elizah Joy: Yeah.
373 00:34:12.840 ⇒ 00:34:15.950 Elizah Joy: Yeah, I think, yeah, that’s my feedback, so that…
374 00:34:16.880 ⇒ 00:34:20.569 Rico Rejoso: Yeah, thank you so much for that one. That’s the first feedback I got ever since doing that.
375 00:34:20.690 ⇒ 00:34:21.420 Rico Rejoso: But…
376 00:34:22.679 ⇒ 00:34:27.900 Rico Rejoso: Yeah, that’s helpful, so I don’t want you to, like, think about it, maybe you can take a knack at it after…
377 00:34:28.139 ⇒ 00:34:33.939 Rico Rejoso: You know… proposed, proposed your plan for recruitment and, Friday clock 5 hours.
378 00:34:34.300 ⇒ 00:34:37.820 Rico Rejoso: Yeah, so far, that’s what I want you to focus right now for today.
379 00:34:38.170 ⇒ 00:34:52.650 Rico Rejoso: coming tomorrow, and just continue to explore any of it. If you need any, like, if you want to set up automations or any tools that you need, just let me know. Ping me on Slack, and I can assist you on it, and check out if we can, you know, provide you access to such tools that you needed, okay?
380 00:34:53.440 ⇒ 00:35:05.989 Elizah Joy: Yeah, definitely, I’ll reach out to you. Oh, just one last question for me, right? So, I know we’re just talking about the… or keeping me focused for the two tasks that I have.
381 00:35:06.260 ⇒ 00:35:12.880 Elizah Joy: just to keep, Utam on the loop… on the loop, in the loop for the two-week trial plan, so…
382 00:35:13.260 ⇒ 00:35:17.540 Elizah Joy: What is it gonna say?
383 00:35:17.780 ⇒ 00:35:24.369 Elizah Joy: basically, I’ll just follow the two-week trial plan that you have, because you know the business.
384 00:35:24.590 ⇒ 00:35:25.550 Elizah Joy: more.
385 00:35:26.040 ⇒ 00:35:31.570 Rico Rejoso: Yeah, I just want to take off… yeah, and I just want to take off loads out of Uten’s shoulders and plates.
386 00:35:31.570 ⇒ 00:35:32.110 Elizah Joy: Mmm.
387 00:35:32.110 ⇒ 00:35:43.439 Rico Rejoso: I know he’s focusing on, like, building rapport on some of our clients, and been visiting them. As you know, he’s driving a while ago, so I just want to take that.
388 00:35:43.440 ⇒ 00:35:44.030 Elizah Joy: ex-girlfriend.
389 00:35:44.030 ⇒ 00:35:55.480 Rico Rejoso: off his shoulders. But yeah, basically, let’s talk about it first, then maybe we can… you can present it to Utham after we discuss it, so I can give my two cents and make sure that you can provide…
390 00:35:55.670 ⇒ 00:36:00.959 Rico Rejoso: concise, you know, plan for UTA to look at.
391 00:36:01.990 ⇒ 00:36:07.439 Elizah Joy: Okay, got it. So yeah, yeah, definitely I agree on that.
392 00:36:08.260 ⇒ 00:36:12.830 Elizah Joy: We’ll run that through first, but yeah, I think it’s important for him as well, too.
393 00:36:13.200 ⇒ 00:36:18.149 Elizah Joy: no… Basically, this list is a two-week trial plan, but it’s just not…
394 00:36:18.600 ⇒ 00:36:22.059 Elizah Joy: detailed or comprehensive yet, but yeah.
395 00:36:22.060 ⇒ 00:36:22.480 Rico Rejoso: Yeah.
396 00:36:22.480 ⇒ 00:36:24.609 Elizah Joy: See? Oh, sorry, go ahead.
397 00:36:24.980 ⇒ 00:36:27.609 Rico Rejoso: Yeah, I mean, I’m gonna send a file later on.
398 00:36:27.990 ⇒ 00:36:28.370 Elizah Joy: Okay.
399 00:36:28.370 ⇒ 00:36:32.810 Rico Rejoso: at it, but yeah, give me until, end of day. I’m sorry.
400 00:36:32.910 ⇒ 00:36:44.199 Elizah Joy: It’s okay. But yeah, thank you so much for this. This definitely helped me with… again, you’ve given me clarity on this,
401 00:36:44.550 ⇒ 00:36:53.490 Elizah Joy: processes that we have, I’ll… Send over the, A document for the…
402 00:36:55.110 ⇒ 00:36:58.569 Elizah Joy: Things that we can improve, or the proposed…
403 00:36:58.700 ⇒ 00:37:07.800 Elizah Joy: processes that we can do for both the recruitment and the Friday, hours, so I’ll have that to you by end of this day.
404 00:37:08.080 ⇒ 00:37:09.559 Elizah Joy: And then…
405 00:37:09.560 ⇒ 00:37:10.680 Rico Rejoso: Yeah.
406 00:37:10.680 ⇒ 00:37:13.199 Elizah Joy: Make sure that you create it here on this page.
407 00:37:13.200 ⇒ 00:37:13.900 Rico Rejoso: On the opposite.
408 00:37:13.900 ⇒ 00:37:14.380 Elizah Joy: Okay.
409 00:37:14.380 ⇒ 00:37:16.570 Rico Rejoso: page so it won’t get lost. I mean, we have.
410 00:37:16.570 ⇒ 00:37:17.420 Elizah Joy: Oh, okay.
411 00:37:17.420 ⇒ 00:37:24.449 Rico Rejoso: documents and everything here. We can definitely organize it after, but for now, just place everything, dump everything here.
412 00:37:24.960 ⇒ 00:37:26.509 Elizah Joy: Okay, got it, so yeah.
413 00:37:26.630 ⇒ 00:37:31.050 Elizah Joy: I think that’s better, because what I have in mind was just creating it in.
414 00:37:31.180 ⇒ 00:37:50.680 Elizah Joy: a Google Docs file, but yeah, I think that’s better. And yeah, so that it’s all filed in Notion. Would that be the same process for, let’s say I do create other files or stuff? That will be go… that will all go to Notion, right? So that we don’t lose…
415 00:37:51.290 ⇒ 00:38:05.009 Rico Rejoso: Yeah, utilize Notion, don’t go for any Google Docs or PowerPoint, just get everything here. We can definitely clean this up or organize it in a way that’s presentable for everyone, but for now, just dump every idea that you have here.
416 00:38:05.460 ⇒ 00:38:08.969 Elizah Joy: Yep, okay, I will. Thank you so much for saying that.
417 00:38:09.080 ⇒ 00:38:09.890 Elizah Joy: So…
418 00:38:09.890 ⇒ 00:38:10.870 Rico Rejoso: No worries, yeah.
419 00:38:11.130 ⇒ 00:38:17.810 Elizah Joy: Yeah, I think that’s… Everything for me. Thank you so much for your time.
420 00:38:18.680 ⇒ 00:38:19.169 Rico Rejoso: Yeah, no, thank you.
421 00:38:19.170 ⇒ 00:38:25.789 Elizah Joy: Yeah, I’ll… Yeah, thank you, because, yeah, it did give me clarity, and then…
422 00:38:25.980 ⇒ 00:38:36.950 Elizah Joy: What else? I don’t have anything else. I want to be mindful of your time. So yeah, I’ll just message you on Slack if I do encounter any challenge, or if I do have any questions, but…
423 00:38:37.510 ⇒ 00:38:39.480 Elizah Joy: Thank you so much for your time again.
424 00:38:40.070 ⇒ 00:38:45.670 Rico Rejoso: Alright, no worries, just ping me and Slack, if you need to hop on a call again, just let me know, I can arrange my time for you, okay?
425 00:38:46.280 ⇒ 00:38:48.690 Elizah Joy: Alright, thank you so much!
426 00:38:48.690 ⇒ 00:38:50.869 Rico Rejoso: Alright, talk to you soon, Eliza.
427 00:38:50.870 ⇒ 00:38:53.130 Elizah Joy: Thank you so much, bye!