Meeting Title: Bhuvan - Brainforge Sync Date: 2025-12-05 Meeting participants: Bhuvan Prembabu, Holly Condos, Uttam Kumaran


WEBVTT

1 00:02:55.290 00:02:56.680 Holly Condos: Hi, Boovin!

2 00:02:58.690 00:03:00.669 Bhuvan Prembabu: Hey, how you doing? Hey, Howie.

3 00:03:00.940 00:03:02.040 Holly Condos: How are you?

4 00:03:02.040 00:03:03.839 Bhuvan Prembabu: Doing well, doing well.

5 00:03:04.150 00:03:05.940 Holly Condos: Good, nice to meet you.

6 00:03:05.940 00:03:10.849 Bhuvan Prembabu: Yeah, you too. Sorry. Yeah, I can’t get my camera on when that’s the middle of something, but…

7 00:03:10.910 00:03:19.969 Holly Condos: It’s okay, no worries. I can actually put mine out. My other… my laptop one just died earlier, so I’m on my phone.

8 00:03:19.970 00:03:20.950 Bhuvan Prembabu: Oh, okay, no, yeah.

9 00:03:20.950 00:03:24.820 Holly Condos: But, it’s fine, I can take off mine, too.

10 00:03:25.100 00:03:30.870 Holly Condos: So… You’re friends with Utam?

11 00:03:31.010 00:03:35.230 Bhuvan Prembabu: Yeah. Damn, pretty much born, raised together.

12 00:03:35.230 00:03:37.150 Holly Condos: Oh, seriously? That’s awesome.

13 00:03:38.390 00:03:39.850 Holly Condos: Love it. That’s great.

14 00:03:39.980 00:03:40.410 Bhuvan Prembabu: Yeah.

15 00:03:40.410 00:03:48.809 Holly Condos: So I recently joined Brainforge, as a consultant to really kind of help them get the partnerships

16 00:03:49.300 00:03:59.349 Holly Condos: framework off the ground, and then kind of… and I also do contracts, so… Have done that forever.

17 00:04:02.470 00:04:09.200 Holly Condos: But yeah, we… so we’ve got, I think Utam is gonna join us, so maybe I shouldn’t start.

18 00:04:10.250 00:04:11.100 Bhuvan Prembabu: Yeah, that’s fine.

19 00:04:12.600 00:04:15.779 Holly Condos: Did he brief you at all about, Talisma?

20 00:04:16.380 00:04:17.149 Bhuvan Prembabu: No.

21 00:04:18.320 00:04:21.200 Holly Condos: Okay, let me just see if he’s gonna join us.

22 00:04:23.780 00:04:27.660 Holly Condos: Are you in Austin?

23 00:04:28.100 00:04:33.650 Bhuvan Prembabu: Yeah, I’m, I’m up kind of close to Round Rock, probably, like, 10 minutes north of the Domain.

24 00:04:34.240 00:04:34.610 Holly Condos: Okay.

25 00:04:34.610 00:04:36.970 Bhuvan Prembabu: You’re over here too, or are you all remote?

26 00:04:36.970 00:04:40.240 Holly Condos: I’m in San Diego, but I’ve been to Austin a bunch of times.

27 00:04:40.610 00:04:41.740 Bhuvan Prembabu: Oh, nice, okay.

28 00:04:42.450 00:04:47.850 Holly Condos: So what kind of law do you practice?

29 00:04:48.950 00:04:50.529 Bhuvan Prembabu: So, I’m not an attorney.

30 00:04:50.530 00:04:51.500 Holly Condos: Oh, you aren’t? Okay.

31 00:04:51.500 00:04:59.319 Bhuvan Prembabu: No, so I… I, I’m actually not in law anymore. No, I do marketing.

32 00:04:59.320 00:05:00.040 Holly Condos: Okay.

33 00:05:00.040 00:05:04.969 Bhuvan Prembabu: I’m all over the place, always gets kind of all over the place. But.

34 00:05:04.970 00:05:08.830 Holly Condos: Well, that’s cool. I mean, you know, we’ve all got to stay flexible, right?

35 00:05:08.830 00:05:19.510 Bhuvan Prembabu: Absolutely. I mean, skills are always interchangeable. But, so I started off, I graduated college with, like, a public health, hospital management, degree.

36 00:05:20.150 00:05:26.200 Bhuvan Prembabu: And then, a legal assistant job landed on my lap, which is one of my,

37 00:05:26.520 00:05:33.229 Bhuvan Prembabu: my buddy’s dad, she, has a firm out back in our hometown, so… Yeah. Started working there for a bit.

38 00:05:33.560 00:05:41.040 Bhuvan Prembabu: And then, kind of transitioned the legal assistant work into more, you know, just more responsibilities, and…

39 00:05:41.290 00:05:49.040 Bhuvan Prembabu: paralegal and all that kind of stuff, and yep. Essentially did some of their marketing out in, California and the Bay Area for them for a bit.

40 00:05:49.330 00:06:00.060 Bhuvan Prembabu: Then I moved to Vegas. I lived there for about 4 years, and at that point, I had, joined the personal injury law firm out there.

41 00:06:00.370 00:06:12.310 Bhuvan Prembabu: And essentially, they had nothing, not even a name, so I came in and, you know, we established that name, and just essentially did all their marketing for them while running, case management.

42 00:06:13.030 00:06:29.519 Bhuvan Prembabu: Nice. Yeah, so that kind of transitioned there, and then I was like, I’m tired of Vegas, and then I moved out here to Texas, and now I am currently, a marketer for City Ambulance, which is a private EMS company out here in Texas.

43 00:06:30.790 00:06:39.289 Bhuvan Prembabu: So I just do a lot of that kind of stuff. But over the course of my employment here, like, I… part of our division is to work on,

44 00:06:39.460 00:06:56.460 Bhuvan Prembabu: attorneys, like, sending over their personal injury clients over to an ER or an urgent care, so… I’m always networking with law firms out here. And when I first moved to Austin, I was with, I was, I guess, a case manager for a…

45 00:06:56.720 00:07:06.929 Bhuvan Prembabu: pretty big firm here in Texas, in the PI, personal injury department. So, kind of got some insight of what’s run out here, and who the bigger players are.

46 00:07:07.310 00:07:17.319 Holly Condos: Yeah, gotcha. I, I think I said to Lisma earlier, I meant contextual AI, so that’s the company we’re working on,

47 00:07:19.070 00:07:20.970 Holly Condos: To develop a partnership.

48 00:07:22.220 00:07:37.750 Holly Condos: And what we’ve… one of the things that we’ve talked about with them is kind of penetrating into legal and looking at putting together, some demos. So, really, the push is,

49 00:07:38.270 00:07:48.080 Holly Condos: And it’s similar for the insurance industry, right? So both… Legal and… Insurance are form-driven.

50 00:07:48.500 00:07:49.080 Bhuvan Prembabu: Yeah.

51 00:07:49.080 00:07:58.970 Holly Condos: And so the idea is, okay, how can contextual and Brainforge work together to help firms and…

52 00:07:59.800 00:08:05.249 Holly Condos: Insurance companies, you know, figure out how to automate and scale.

53 00:08:05.770 00:08:08.369 Holly Condos: So I think…

54 00:08:08.730 00:08:26.749 Holly Condos: that Utam was thinking of you as far as, you know, because you have an understanding of the industry in Austin, you’ve got the background, but I guess also, sounds like you have some marketing background, and are… do you do, like, video production? Sorry.

55 00:08:26.750 00:08:33.169 Bhuvan Prembabu: Yeah, so I’m more, I’m more, like, on the ground,

56 00:08:33.260 00:08:51.940 Bhuvan Prembabu: on-the-ground marketing, so I’m just out, making connections and just checking in on our, existing clients and all that on a daily basis, so… I don’t do much of, like… I mean, I’ve… well, that being said, I’ve… I’ve done SEO, social, radio ads, OTT ads.

57 00:08:51.940 00:08:52.370 Holly Condos: Yeah.

58 00:08:52.370 00:08:55.449 Bhuvan Prembabu: the legal field out in, Vegas, so…

59 00:08:55.860 00:08:59.659 Bhuvan Prembabu: Kind of aware of what they’re looking for, at least, you know.

60 00:08:59.790 00:09:02.100 Bhuvan Prembabu: What the goals are in that space.

61 00:09:02.570 00:09:11.780 Holly Condos: Yeah, and then I guess you probably, like me, you’ve got a legal network and access to decision makers?

62 00:09:12.940 00:09:22.309 Bhuvan Prembabu: Yeah, yeah, yeah. Yeah, I’m close friends with the, head attorney here at Wainwright, which is one of the, again, one of the bigger firms, and then,

63 00:09:22.540 00:09:39.660 Bhuvan Prembabu: a couple of the attorneys from Wainwright have branched off to start their own practices. They may be a little bit too small for what Brainforge is visioning, you know, or the goal, or I guess kind of the clientele that we want to bring in. I don’t know if they’re at that level yet, but…

64 00:09:39.660 00:09:40.310 Holly Condos: Okay.

65 00:09:40.310 00:09:47.469 Bhuvan Prembabu: Anyone who started their own firm, they always have others who start their own firm, so they always have,

66 00:09:47.890 00:09:51.869 Bhuvan Prembabu: Colleagues in the area that might be interested.

67 00:09:52.630 00:09:53.900 Holly Condos: Yeah, okay.

68 00:09:55.720 00:10:05.280 Holly Condos: All right, well, I think… I haven’t heard back from Utam, so I think maybe… and Hannah is out sick. Do you know Hannah? Other than her…

69 00:10:05.280 00:10:09.460 Bhuvan Prembabu: Don’t think I do, no. I have a great memory from the team.

70 00:10:09.770 00:10:10.670 Holly Condos: Oh, you don’t? Okay.

71 00:10:10.990 00:10:15.619 Holly Condos: Gotcha, gotcha. I wasn’t sure, because I’m… like I said, I’ve only been here about a month.

72 00:10:15.900 00:10:16.600 Holly Condos: Oh, okay.

73 00:10:16.600 00:10:21.969 Bhuvan Prembabu: Yeah. Yeah, I don’t think I’ve met… I may have, like, spoken…

74 00:10:22.180 00:10:25.250 Bhuvan Prembabu: To a couple team members over the phone, but never…

75 00:10:25.710 00:10:28.440 Bhuvan Prembabu: Put a face to the name, or anything like that.

76 00:10:28.690 00:10:45.830 Holly Condos: Okay, I think we were also… or Utam was also thinking that maybe because of your background and experience, would you be okay talking with us, with Contextual, just kind of about, you know.

77 00:10:45.990 00:10:51.249 Holly Condos: Like, your overview of the industry, like, what you see as far as trends?

78 00:10:51.700 00:10:53.460 Bhuvan Prembabu: Yeah, no, absolutely, yeah.

79 00:10:53.460 00:10:54.280 Holly Condos: Maybe some…

80 00:10:54.280 00:10:56.760 Bhuvan Prembabu: I can speak to what I know, I mean.

81 00:10:56.760 00:10:57.140 Holly Condos: Okay.

82 00:10:57.140 00:11:16.120 Bhuvan Prembabu: I haven’t been directly involved in the legal field in about a year and a half here in Texas, but I mean, I talk to my attorney buddy almost once a week, so there’s always… if anything, I mean, I have the resource to pull what kind of trends are prominent out here, but to me.

83 00:11:16.170 00:11:25.400 Bhuvan Prembabu: it’s more about, I think the biggest things all attorneys want to do, regardless of what state, is kind of just how to…

84 00:11:25.760 00:11:29.209 Bhuvan Prembabu: Beat the normal advertising and marketing and…

85 00:11:29.580 00:11:30.140 Holly Condos: Right.

86 00:11:30.140 00:11:48.969 Bhuvan Prembabu: And then just the effectiveness of the staff to make sure that, you know, reduction requests, or bills, or contracts are sent out at the right time, and that… and also just following up with insurance companies to make sure that their clients get paid out. I think that’s probably the biggest way BrainForge can help, or…

87 00:11:49.450 00:11:51.200 Bhuvan Prembabu: What was the other company you said?

88 00:11:51.620 00:11:53.350 Holly Condos: Contextual AI.

89 00:11:53.800 00:11:54.989 Bhuvan Prembabu: Okay, yeah, yeah.

90 00:11:55.140 00:11:55.750 Bhuvan Prembabu: I mean…

91 00:11:55.750 00:11:59.350 Holly Condos: I can send you the, the website.

92 00:11:59.720 00:12:07.970 Bhuvan Prembabu: Okay. Yeah, no, that’d be great just to get some more information, but I think, yeah, just having a little bit of AI and analytics in any firm.

93 00:12:08.250 00:12:12.060 Bhuvan Prembabu: would specifically, I think, would be,

94 00:12:12.420 00:12:23.330 Bhuvan Prembabu: just handling all billing-related matters, especially for personal… I don’t have a lot of experience on other forms of law, except personal injury. I’ve done some workers’ compensation down in California.

95 00:12:23.770 00:12:31.070 Bhuvan Prembabu: But specifically with PI attorneys, which is probably gonna be, like, the biggest, population of attorneys out here.

96 00:12:31.300 00:12:33.760 Bhuvan Prembabu: It’s all about…

97 00:12:33.940 00:12:42.349 Bhuvan Prembabu: Timeliness of getting demands sent out, follow-up sent up, and bills paid to all their medical providers.

98 00:12:43.350 00:12:54.409 Holly Condos: Yeah, and actually, I think the PI dovetails nicely with the insurance side. Oh, absolutely. Because there’s a lot… it’s usually an insurance claim on the PI side.

99 00:12:54.620 00:12:55.200 Bhuvan Prembabu: Yep.

100 00:12:55.200 00:12:58.179 Holly Condos: I think… let me see… so I…

101 00:12:59.000 00:13:13.189 Holly Condos: I was a paralegal first, also, and my first job was with a white-collar criminal defense firm, and basically we, defended people who…

102 00:13:13.570 00:13:22.639 Holly Condos: were exerting their right to not pay their tax return, because in the late 80s, early 90s, the tax code

103 00:13:23.300 00:13:28.490 Holly Condos: Specifically said that the payment or the filing of tax was voluntary.

104 00:13:28.770 00:13:44.610 Holly Condos: So, you know, we had a lot of these kind of farmer types and people that were involved with a group called the National Commodity and Barter Association, and they basically were kind of like,

105 00:13:47.630 00:13:59.169 Holly Condos: I’m trying to think of the political party, but, you know, they were like, oh, we should go back to the silver and gold standard, we shouldn’t require people to have driver’s licenses. It was that sort of…

106 00:14:00.090 00:14:03.650 Holly Condos: philosophy, or ideology, if you will.

107 00:14:03.650 00:14:06.550 Bhuvan Prembabu: What party was that? Was that… that was at the Libertarian Party, or was that…

108 00:14:06.550 00:14:15.590 Holly Condos: Yeah, libertarian, thank you, libertarian. Very much like that, right? So, so while I didn’t…

109 00:14:15.650 00:14:35.220 Holly Condos: personally, politically agree with those people. It was a super interesting job, because the majority, I’d say probably 90% of our work was, in federal court, mostly appellate court, and we had some Supreme Court stuff. So, that’s kind of how I

110 00:14:35.620 00:14:43.290 Holly Condos: started, and I was there for, I don’t know, 5 or 6 years, I think, before I went to law school, so…

111 00:14:43.390 00:14:47.580 Holly Condos: I have kind of a varied…

112 00:14:48.040 00:14:58.019 Holly Condos: background, but not so much… I did work… I did a little bit of work for a PI attorney for, maybe 3 years, but it was more on the corporate side.

113 00:14:58.230 00:15:07.160 Holly Condos: So, I think, you know, you can bring that to my background, as far as fleshing this legal piece out.

114 00:15:08.180 00:15:08.790 Bhuvan Prembabu: Totally.

115 00:15:09.200 00:15:14.410 Holly Condos: But yeah, so why don’t I send you the… some details about Contextual.

116 00:15:14.590 00:15:32.950 Holly Condos: And then, Hannah and I actually have kind of brainstormed a little bit on the legal side about how we might approach this with contextual. I’ll pull that… I think we have that working doc. I’ll pull that up and just send that over. You can look at that.

117 00:15:33.170 00:15:42.550 Holly Condos: And then maybe, maybe next week we can just reconvene with UTAM and, kind of talk about

118 00:15:42.780 00:15:52.799 Holly Condos: what I send you in a little bit more granularity, and then we can schedule something with contextual, if you’re okay with that. You know, even if it’s a half hour, I mean.

119 00:15:52.950 00:15:56.260 Holly Condos: And they’re cool guys, or people, so…

120 00:15:56.660 00:15:57.250 Bhuvan Prembabu: Yeah.

121 00:15:57.540 00:16:03.180 Holly Condos: just another connection for you as well. What did you say? You’re doing, like, go-to-market now?

122 00:16:05.010 00:16:06.180 Bhuvan Prembabu: What do you mean?

123 00:16:06.380 00:16:09.570 Holly Condos: With the, in, with the, ambulance company?

124 00:16:10.360 00:16:17.980 Bhuvan Prembabu: Oh, okay, yeah, no, I just, so my day-to-day is to check in with our current, contracted

125 00:16:18.480 00:16:20.360 Bhuvan Prembabu: emergency rooms.

126 00:16:20.860 00:16:22.580 Holly Condos: Oh, I see, I see.

127 00:16:22.580 00:16:30.100 Bhuvan Prembabu: with them, and then if I, you know, if we learn of a new existing business or potential new business, we just go out and try to…

128 00:16:30.250 00:16:31.300 Holly Condos: I see.

129 00:16:31.300 00:16:33.440 Bhuvan Prembabu: Contracts, and that’s her nature, yeah.

130 00:16:33.440 00:16:35.240 Holly Condos: Yeah. Do you like it?

131 00:16:35.240 00:16:37.660 Bhuvan Prembabu: Yeah, no, I love it. It’s been good.

132 00:16:37.660 00:16:38.200 Holly Condos: Awesome.

133 00:16:38.490 00:16:39.040 Bhuvan Prembabu: Yeah.

134 00:16:39.200 00:16:46.979 Holly Condos: That’s cool. Alright, so, yeah, let’s do that. I’ll send you some stuff. I’ll have, our…

135 00:16:47.170 00:16:54.629 Holly Condos: Operations guy set up another time next week, if that’s okay, and then we’ll just go from there.

136 00:16:55.320 00:16:59.910 Bhuvan Prembabu: Yeah, absolutely, that sounds good to me. My schedule next week is.

137 00:16:59.910 00:17:00.300 Holly Condos: Yeah.

138 00:17:00.300 00:17:03.080 Bhuvan Prembabu: already booked up, after…

139 00:17:03.080 00:17:04.460 Holly Condos: week after better.

140 00:17:04.609 00:17:23.500 Bhuvan Prembabu: Well, so, so Wednesday, Thursday, Friday, and Saturday, Sunday next week is no good for me, but, I can make a Monday or Tuesday work, just kind of let me know what available times y’all have. Normally, I wrap up my day around, 3.30, Central. Okay, Central? Yeah. Okay.

141 00:17:23.630 00:17:32.229 Holly Condos: Okay, sounds good. And if we can’t make it work Monday or Tuesday, then we’ll just reconvene maybe first part of that next week, before…

142 00:17:32.230 00:17:40.889 Bhuvan Prembabu: I mean, I can probably squeeze something in the other day, so I would just probably need a, like, a heads up on what available times y’all have, and… Sure.

143 00:17:40.890 00:17:41.280 Holly Condos: Okay.

144 00:17:41.280 00:17:42.670 Bhuvan Prembabu: It’s on my schedule.

145 00:17:42.670 00:17:49.319 Holly Condos: I might not be able to be in front of a computer, because I’m always on the road, and my office is essentially my car, so… I understand.

146 00:17:49.320 00:17:49.710 Bhuvan Prembabu: Yeah.

147 00:17:49.710 00:17:59.349 Holly Condos: And that’s okay, you don’t necessarily have to be, you know, in front of your laptop, so that’s fine. Okay. That sounds good. All right, so I’ll get you some info, we’ll…

148 00:17:59.450 00:18:10.559 Holly Condos: send you some times. Rico is… is our ops lead, just so you know. Okay. I’m not sure if Hannah or Rico set this up with you, I think it was probably Hannah.

149 00:18:10.650 00:18:19.689 Holly Condos: But I’ll… I’ll ask Rico to check schedules, and then we’ll get something… or we’ll get some times back to you. Oh, there’s Utom.

150 00:18:19.690 00:18:23.969 Uttam Kumaran: Hey guys, sorry, I just, like, our interview was just going way long.

151 00:18:24.300 00:18:27.289 Holly Condos: All good. We were just about to hang up, but .

152 00:18:27.610 00:18:31.880 Bhuvan Prembabu: This is what happens when you’re running late.

153 00:18:31.880 00:18:34.250 Uttam Kumaran: I know, I’m sorry, I don’t mean to waste your time.

154 00:18:34.570 00:18:45.159 Holly Condos: No, I mean, Utam, let… I mean, now that you’re here. So, I just kind of briefed, Buvan a little bit about Contextual and what we are thinking.

155 00:18:45.160 00:18:46.510 Uttam Kumaran: Sure.

156 00:18:46.680 00:19:02.300 Holly Condos: So, our next steps, or go forward, is, that I was going to share just some info about Contactual, the brainstorming legal doc that we kind of put together for, you know, how to approach

157 00:19:02.480 00:19:11.559 Holly Condos: the industry, and then finding some times to reconvene, not only internally, Brainforge-wise, but with Contextual.

158 00:19:11.800 00:19:15.479 Holly Condos: Boovin, did I leave anything out?

159 00:19:16.310 00:19:30.470 Bhuvan Prembabu: No, I think that was pretty much it. I think you also were asking if, if you want to do, like, a sit-down or a virtual sit-down with your team, just to… Yeah. See if I can provide any answers or insight in,

160 00:19:30.630 00:19:32.900 Bhuvan Prembabu: I guess, strategy, I guess. Yeah.

161 00:19:33.510 00:19:34.220 Holly Condos: Yeah.

162 00:19:34.490 00:19:39.629 Holly Condos: So, Utam, does that sound good? Anything else? Yeah, that’s perfect.

163 00:19:39.630 00:19:47.909 Uttam Kumaran: I think the… I think the biggest thing, Bovin, that we’re driving for is, like, we want to arrive at, like, a really visually stunning demo that we could…

164 00:19:48.400 00:20:05.659 Uttam Kumaran: start to put in front of firms. I think the biggest thing for us to get your insight on is, like, who is, like, the buyer? Like, what are the revenue ranges for companies that could afford a solution like us, and what would, like, a super powerful set of, like.

165 00:20:05.950 00:20:10.109 Uttam Kumaran: solutions be for, like, a demo meeting? Like, we can…

166 00:20:10.290 00:20:17.910 Uttam Kumaran: That’s what we would need to sort of start kicking off, and then you would be the first person that we sort of, like, run that by, and you’d be like, okay.

167 00:20:18.020 00:20:33.880 Uttam Kumaran: now I can… we can start putting this in front of people, and then, similar to, like, some of the stuff we’re doing in insurance, like, you’re… you’re… you’re one of our gateways in, so we can totally co-sell, and then… yeah, I mean, I think there’s… there… we… we kind of see that there is an opportunity

168 00:20:34.010 00:20:40.440 Uttam Kumaran: in this industry for solutions, I think it’s just arriving at, like, who to go after and, like, what the pitch is.

169 00:20:41.020 00:20:51.310 Bhuvan Prembabu: Yeah, no, absolutely, that works for me. I think one thing that could probably help me out, cause I am gonna be, like, booked up all day tomorrow and Sunday.

170 00:20:51.470 00:20:59.540 Bhuvan Prembabu: And Monday, probably, but if… Holly, if you can send me, kind of, certain questions, or…

171 00:20:59.780 00:21:04.459 Bhuvan Prembabu: topics you wanna, you want me to kind of focus on or address, I can kind of…

172 00:21:04.660 00:21:12.329 Bhuvan Prembabu: one, just kind of get my thoughts together on it, or two, if I don’t have the right information, I can reach out to a couple attorneys and, pick their brain on it.

173 00:21:12.680 00:21:13.380 Holly Condos: Okay.

174 00:21:13.860 00:21:20.380 Holly Condos: Yeah, and Buvan, maybe, you could share what you were thinking was the sweet spot for Brainforge.

175 00:21:20.590 00:21:21.740 Holly Condos: in legal.

176 00:21:22.550 00:21:32.089 Bhuvan Prembabu: Yeah, no, so Utam, I was telling her, I was telling Holly, you know, again, my experience is primarily personal injury, which, honestly, is probably…

177 00:21:32.570 00:21:42.180 Bhuvan Prembabu: the bulk of what you want to focus on anyway, until you want to get into, like, contracts and IP law. I don’t know much about IP law here in Texas. I can put you through with,

178 00:21:42.380 00:21:57.169 Bhuvan Prembabu: one of the bigger firms out in Vegas to see if they want to partner up with y’all too, but in terms of PI, you know, like, AI and data analytics are probably going to come into full effect, specifically

179 00:21:57.850 00:22:10.050 Bhuvan Prembabu: It’s kind of just keeping track on their… attorneys keeping track on their staff, making sure that, you know, demands have been sent out to insurance company, make sure that their staff have been following up, because

180 00:22:10.320 00:22:22.489 Bhuvan Prembabu: More than likely, a lot of these insurance companies just forget about it, or they try to do whatever they can to push under the rug, so it’s up to the attorney’s firm, and specifically their support staff, to reach or constantly check in.

181 00:22:22.860 00:22:31.050 Bhuvan Prembabu: And if they don’t do that, it kind of screws over the case. So I think having some sort of analytics to make sure that the attorneys have a little bit of oversight.

182 00:22:31.300 00:22:40.990 Bhuvan Prembabu: On what their staff is doing at each stage of the, case is gonna be big, as well as when it comes to…

183 00:22:41.250 00:22:48.650 Bhuvan Prembabu: collecting the right records and bills from all the hospital visits. A lot of

184 00:22:48.720 00:23:08.529 Bhuvan Prembabu: a lot of baby attorneys, a lot of baby staff members, they don’t know that if you go to an emergency room, there’s three separate bills that they have to collect. Sometimes they just collect the one hospital bill, and they just forget about the two others, and then the case closes, and now the firm has to pay out of pocket just to cover that loss, right? So that’s one of the biggest things that they want to take care of.

185 00:23:08.990 00:23:17.569 Bhuvan Prembabu: So just constant, like… I guess, kind of oversight on where everything is at at a given time.

186 00:23:17.670 00:23:19.060 Bhuvan Prembabu: At each case.

187 00:23:20.780 00:23:25.430 Bhuvan Prembabu: Okay. And so when you think about it, when you have an attorney, like, an average…

188 00:23:25.690 00:23:29.149 Bhuvan Prembabu: firm. An attorney probably has about 80 cases.

189 00:23:29.380 00:23:31.640 Bhuvan Prembabu: They’re not touching any of the details.

190 00:23:32.000 00:23:39.609 Bhuvan Prembabu: They’re just looking at the numbers and popping up a demand letter. That’s all they’re doing. So, if their numbers aren’t accurate, the whole thing screws up.

191 00:23:39.980 00:23:40.300 Holly Condos: Yeah.

192 00:23:40.300 00:23:40.860 Uttam Kumaran: Okay.

193 00:23:41.680 00:23:52.239 Bhuvan Prembabu: And the paralegals are doing all the work, right, Boovin? Yeah, that’s right. I mean, the paralegals can kind of step in, and once they’re in, like, the litigation stage, yeah, they’ll probably come in and do most of the work.

194 00:23:52.290 00:24:04.609 Bhuvan Prembabu: But when it’s a pre-lit case, and they try to settle outside of a lawsuit, it’s 100% up to, like, the case managers and the staff to make sure that every number is correct, every bill is up-to-date, every treatment is recorded.

195 00:24:06.610 00:24:10.399 Bhuvan Prembabu: And let’s be honest, some of these guys are, like, 19 years old and don’t know what they’re doing.

196 00:24:12.280 00:24:13.980 Holly Condos: Okay, interesting.

197 00:24:14.370 00:24:16.620 Holly Condos: And Utam, I thought that this…

198 00:24:17.960 00:24:24.509 Holly Condos: that, what Buvan was sharing is kind of a good dovetail with…

199 00:24:24.830 00:24:34.350 Holly Condos: what Ian talked about the other day, at least from a, workflow perspective, and how BrainForge can engage to

200 00:24:34.480 00:24:37.409 Holly Condos: work with contextual and, you know, solve…

201 00:24:38.340 00:24:40.900 Holly Condos: The lag, if you will, in production.

202 00:24:42.430 00:24:46.880 Uttam Kumaran: I mean… Yeah, I mean, I think that’s exact… I think that’s why there’s gonna be a lot of parallels, like.

203 00:24:47.300 00:24:51.430 Uttam Kumaran: I’m gonna be talking to… Gabe actually came back to me with the insurance sort of scope.

204 00:24:51.430 00:24:52.079 Holly Condos: I didn’t use that.

205 00:24:52.080 00:25:11.820 Uttam Kumaran: and then I think once what that arrives, I think we could probably put something very similar together, and maybe there’s things we can reuse. That would be ideal, honestly. Like, we can reuse, like, a chat with a hundred documents use case, or stuff like that, and that would be really easy, but we could, like, sort of tailor it closer to legal.

206 00:25:13.030 00:25:18.929 Holly Condos: Okay, cool. Alright, so, yeah, Boovin, we’ll put together some questions and topics.

207 00:25:19.290 00:25:29.299 Holly Condos: Yeah. And then we’ll check schedules, and… I mean, it’s not a rush, right? So, even if we have to bleed into the next week.

208 00:25:30.600 00:25:36.590 Holly Condos: well, I guess I shouldn’t say that. UCOM, I know we want to try to get something done this month, so…

209 00:25:36.940 00:25:46.249 Uttam Kumaran: Yeah, even if we can just have maybe, like, one more conversation next week, that would at least give us probably enough fodder to start working on something to show you.

210 00:25:47.190 00:25:47.960 Uttam Kumaran: Yeah.

211 00:25:48.800 00:26:05.339 Bhuvan Prembabu: Yeah. And, you know, we’re doing all this, you know, the… talking about the meat of what you’re actually… the service that you’re offering, but I think another thing that, from a marketing standpoint, Tom, I think if you want to start looking into what it takes to kind of sponsor certain events for attorneys.

212 00:26:05.450 00:26:12.230 Bhuvan Prembabu: I think that’s a good way to get in. I think we kind of talked about it before, you know, every attorney has to do the CE credits.

213 00:26:13.110 00:26:13.650 Uttam Kumaran: What is that?

214 00:26:13.650 00:26:18.070 Bhuvan Prembabu: Continuing education, like, you know, any kind of professional…

215 00:26:18.080 00:26:35.709 Bhuvan Prembabu: career. Nurses have it, attorneys have it, doctors have it, real estate agents have it. They just kind of have to get re-educated. I think… I don’t know what the timeline is for an attorney. I know for a realtor, it’s every two years they have to get re-educated in order to keep the license active.

216 00:26:35.900 00:26:39.119 Bhuvan Prembabu: Kind of similar for attorneys, but they have to pay for those classes.

217 00:26:39.290 00:26:50.970 Bhuvan Prembabu: So, if you can come in and be like, hey, you know, Brainforge is out here sponsoring your CE, come learn about what we can offer for your firm, and also take care of your education, you know.

218 00:26:51.230 00:26:56.980 Bhuvan Prembabu: From us, and… I think that’s gonna be a good, good segue into capturing an audience.

219 00:26:59.480 00:27:01.200 Holly Condos: That’s an interesting angle.

220 00:27:01.450 00:27:10.839 Uttam Kumaran: Yeah, yeah. I feel like… I mean, if we get the demo going, I feel like probably contextual could… would be interested, and yeah, I mean, that could be honestly pretty cool.

221 00:27:11.210 00:27:11.770 Holly Condos: Yeah.

222 00:27:12.750 00:27:26.149 Holly Condos: Okay, great. Alright, so, Boovin, we’ll get back to you with some stuff and get another meeting scheduled. Maybe we can try to do Tuesday, Monday or Tuesday, so we don’t run into your back end of the week.

223 00:27:26.570 00:27:38.830 Bhuvan Prembabu: Yeah, no, that’s perfect. Works for me. Just a heads up, too, I think, I should have told Hannah this over the email, I would probably be a lot easier to get ahold of through text or phone call.

224 00:27:38.960 00:27:39.560 Holly Condos: Okay.

225 00:27:39.560 00:27:45.190 Bhuvan Prembabu: Just cause I have, like… I think I have, like, 3 or 4 different emails going on on a… every day, so…

226 00:27:45.190 00:27:45.880 Holly Condos: Sure, sure.

227 00:27:45.880 00:27:46.280 Bhuvan Prembabu: -Oh.

228 00:27:46.280 00:27:48.449 Holly Condos: No worries, well, we can do that.

229 00:27:48.450 00:27:50.990 Uttam Kumaran: Yeah, we’ll just do text, yeah, that’s fine. I can start a thread.

230 00:27:51.220 00:27:51.800 Bhuvan Prembabu: Cool.

231 00:27:52.020 00:27:52.670 Holly Condos: Great.

232 00:27:53.410 00:27:56.080 Holly Condos: All right, well, I appreciate your time.

233 00:27:56.080 00:27:58.109 Uttam Kumaran: Thank you, sorry for being late, we’re…

234 00:27:58.110 00:27:58.490 Bhuvan Prembabu: There you go.

235 00:27:58.490 00:28:07.340 Uttam Kumaran: You know, I gotta give you a hard time whenever I can, so… No, it’s just a drill. Hope to see you soon, dude. I don’t know if you’re in town this weekend, but yeah, let me know.

236 00:28:07.340 00:28:09.530 Bhuvan Prembabu: I’m in San Antonio this weekend, but I’ll.

237 00:28:09.530 00:28:10.060 Uttam Kumaran: Oh my gosh.

238 00:28:10.060 00:28:11.459 Bhuvan Prembabu: That might… that’s something.

239 00:28:11.460 00:28:11.790 Uttam Kumaran: Okay.

240 00:28:11.790 00:28:12.769 Bhuvan Prembabu: Oh yeah, 100%.

241 00:28:13.260 00:28:15.690 Uttam Kumaran: Okay. Alright. Thanks, Holly.

242 00:28:15.690 00:28:17.389 Holly Condos: Alright guys, have a good weekend.

243 00:28:17.390 00:28:17.770 Bhuvan Prembabu: Okay.

244 00:28:18.000 00:28:18.650 Uttam Kumaran: Bye.

245 00:28:18.950 00:28:19.520 Holly Condos: See ya.