Meeting Title: Brainforge Weekly Delivery Sync Date: 2025-11-10 Meeting participants: Awaish Kumar, Henry Zhao, Rico Rejoso, Demilade Agboola, Samuel Roberts, Uttam Kumaran, Amber Lin
WEBVTT
1 00:00:15.960 ⇒ 00:00:17.309 Henry Zhao: Yeah, wish.
2 00:00:19.710 ⇒ 00:00:20.630 Awaish Kumar: Hello.
3 00:00:21.230 ⇒ 00:00:23.010 Henry Zhao: Looks like we’re the most punctual people today.
4 00:00:25.600 ⇒ 00:00:26.620 Awaish Kumar: Yeah.
5 00:01:28.990 ⇒ 00:01:30.560 Uttam Kumaran: Hello, everyone.
6 00:01:36.820 ⇒ 00:01:40.020 Uttam Kumaran: No. No smiling faces today.
7 00:01:40.020 ⇒ 00:01:41.969 Samuel Roberts: Hold on, hold on, we’re getting there, we’re getting there.
8 00:01:43.570 ⇒ 00:01:44.845 Uttam Kumaran: Yay!
9 00:01:47.520 ⇒ 00:01:49.159 Uttam Kumaran: Nice. How’s everyone doing?
10 00:01:49.160 ⇒ 00:01:50.340 Samuel Roberts: Yeah.
11 00:01:51.290 ⇒ 00:01:53.079 Samuel Roberts: Doing alright. Or Monday?
12 00:01:53.620 ⇒ 00:01:54.310 Uttam Kumaran: Go ahead.
13 00:01:56.700 ⇒ 00:02:04.560 Uttam Kumaran: You guys want to see a funny email that I just got? It’s not so funny, but it’s… I think it’s probably rude, honestly, but.
14 00:02:04.560 ⇒ 00:02:05.290 Samuel Roberts: And this…
15 00:02:05.720 ⇒ 00:02:09.629 Uttam Kumaran: trying to email Northbeam to be like, hey, we should partner.
16 00:02:10.039 ⇒ 00:02:10.600 Uttam Kumaran: Yeah.
17 00:02:11.030 ⇒ 00:02:19.900 Uttam Kumaran: Because we have a shitload of clients on Northbeam, And… My first email… I get ghosted.
18 00:02:20.820 ⇒ 00:02:22.869 Uttam Kumaran: Then I get a response.
19 00:02:23.160 ⇒ 00:02:24.860 Uttam Kumaran: to their VP of Sales.
20 00:02:25.330 ⇒ 00:02:27.749 Samuel Roberts: Then I respond saying.
21 00:02:28.770 ⇒ 00:02:30.609 Uttam Kumaran: We have questions about Eden.
22 00:02:31.770 ⇒ 00:02:36.079 Uttam Kumaran: Then I get a response saying, from Zach, 100% would love to chat.
23 00:02:36.690 ⇒ 00:02:40.629 Uttam Kumaran: And then I said, thanks, I grabbed Tom. He canceled on me on Thursday.
24 00:02:41.340 ⇒ 00:02:46.579 Uttam Kumaran: Oh. And email me to say, well, Brainforge is not a partnership we want to prioritize.
25 00:02:48.020 ⇒ 00:02:49.980 Uttam Kumaran: I was like, what?
26 00:02:50.300 ⇒ 00:02:53.499 Uttam Kumaran: Like, what do we do then, if we’re selling new logos?
27 00:02:54.010 ⇒ 00:02:59.780 Uttam Kumaran: like… this… are you stupid? Like, what do you… what does this mean?
28 00:02:59.780 ⇒ 00:03:03.319 Henry Zhao: We sell… we sell Wicked instead. We get everyone off into Wicked.
29 00:03:06.030 ⇒ 00:03:10.180 Uttam Kumaran: Yeah, I mean, if Zoran tells me that that’s the situation, then that’s what we’ll do, but…
30 00:03:11.550 ⇒ 00:03:14.010 Uttam Kumaran: I don’t know, this is just stupid.
31 00:03:14.510 ⇒ 00:03:17.370 Uttam Kumaran: But, you know… This happens.
32 00:03:18.100 ⇒ 00:03:18.790 Samuel Roberts: Yep.
33 00:03:19.550 ⇒ 00:03:25.550 Uttam Kumaran: This is usually what I see when there’s, like, an internal… and also, it was kind of weird because he took this guy off.
34 00:03:27.140 ⇒ 00:03:33.010 Uttam Kumaran: The other thing he doesn’t know is I, like, I have friends that worked at North Beam.
35 00:03:33.820 ⇒ 00:03:37.940 Uttam Kumaran: And so, I have a mutual friend with this guy, Max.
36 00:03:38.290 ⇒ 00:03:41.790 Uttam Kumaran: So I’m gonna get Max’s cell phone number and be like, what is this?
37 00:03:43.940 ⇒ 00:03:52.089 Uttam Kumaran: So this is what happens, though, like, I don’t know, we call these guys, and like, hey, we’re driving tons of spend to you guys, like, can I just get a channel?
38 00:03:53.130 ⇒ 00:03:55.059 Uttam Kumaran: Yeah, alright, that’s my father.
39 00:03:55.060 ⇒ 00:03:55.420 Samuel Roberts: Crazy.
40 00:03:55.420 ⇒ 00:03:57.870 Uttam Kumaran: That’s my message for today.
41 00:04:03.980 ⇒ 00:04:08.599 Uttam Kumaran: Cool. Okay, let’s just jump into stuff.
42 00:04:08.970 ⇒ 00:04:19.379 Uttam Kumaran: I guess, Amber, I saw your message on, sort of delivery stuff. I think two pieces there. One, I asked Henry if he can start to help with some dashboarding.
43 00:04:19.820 ⇒ 00:04:22.869 Uttam Kumaran: Help for our delivery dashboard.
44 00:04:24.890 ⇒ 00:04:33.250 Uttam Kumaran: I think, Henry, you’re probably the most dashboard-heavy person these days in the company, so… well, I think Amber has done a good job giving us, like, a…
45 00:04:33.620 ⇒ 00:04:39.040 Uttam Kumaran: V1 state, but definitely, I think, would love your help, and I think would also kind of give you
46 00:04:39.480 ⇒ 00:04:44.440 Uttam Kumaran: And give everybody sort of better insight into, like, how we’re even doing data for our business.
47 00:04:44.670 ⇒ 00:04:54.290 Uttam Kumaran: I consider you guys, like, really, like, founding crews, so I think as the company grows, everybody in this meeting is gonna be more and more aware of, like, how we’re delivering efficiently.
48 00:04:54.420 ⇒ 00:05:03.209 Uttam Kumaran: Maybe, Amber, I could task you with, like, sort of handing off, like, our current state of the dashboard to Henry. Oh, great.
49 00:05:03.340 ⇒ 00:05:04.629 Amber Lin: Yeah, I can do that.
50 00:05:05.050 ⇒ 00:05:11.000 Uttam Kumaran: If you need from me, I could do a loom walkthrough from, like, my perspective on, like, what should be there.
51 00:05:11.300 ⇒ 00:05:12.119 Henry Zhao: Have a good day.
52 00:05:12.630 ⇒ 00:05:14.600 Uttam Kumaran: Amber could give you, like, the lowdown.
53 00:05:15.050 ⇒ 00:05:28.599 Uttam Kumaran: thankfully, we’re, like, not that complicated. There are just a couple sources of data and a couple things we’re calculating, but I think it would be helpful to kind of see some… some improved visuals. And also, now that you have an understanding of this meeting, on how we’re looking at
54 00:05:28.910 ⇒ 00:05:32.509 Uttam Kumaran: The past week, and then at the end of the month, we’re looking at the past month.
55 00:05:32.820 ⇒ 00:05:37.140 Uttam Kumaran: I’m sure you’ll be able to sort of take it, it’s not that crazy, so…
56 00:05:37.620 ⇒ 00:05:44.359 Amber Lin: Should I book the meeting with him after you send the loom, or should I just grab time?
57 00:05:44.360 ⇒ 00:05:46.419 Uttam Kumaran: I would grab time, and I’ll,
58 00:05:47.520 ⇒ 00:05:50.130 Uttam Kumaran: I’ll send a loom as soon as… Cool.
59 00:05:50.130 ⇒ 00:05:55.940 Amber Lin: Cool. We also have OLNI certification tomorrow, so I might grab time, like, somewhere.
60 00:05:56.300 ⇒ 00:05:57.780 Amber Lin: Somewhere around there.
61 00:05:58.240 ⇒ 00:05:58.840 Uttam Kumaran: Okay.
62 00:05:59.360 ⇒ 00:06:00.040 Amber Lin: Alright.
63 00:06:01.120 ⇒ 00:06:01.870 Henry Zhao: Sounds good.
64 00:06:03.850 ⇒ 00:06:11.980 Uttam Kumaran: Okay, cool. So, let’s maybe just walk through, delivery… Things for this week.
65 00:06:12.280 ⇒ 00:06:18.740 Uttam Kumaran: And so, overall, I think, This is gonna load…
66 00:06:31.890 ⇒ 00:06:34.679 Uttam Kumaran: Okay, so if I’m looking at,
67 00:06:42.230 ⇒ 00:06:43.879 Uttam Kumaran: Are you guys seeing this, or…
68 00:06:44.170 ⇒ 00:06:45.120 Uttam Kumaran: Ensure.
69 00:06:45.470 ⇒ 00:06:47.020 Uttam Kumaran: Okay, great, sorry.
70 00:06:48.060 ⇒ 00:06:48.560 Samuel Roberts: Get there.
71 00:06:52.600 ⇒ 00:06:54.959 Uttam Kumaran: It’s just loading, I guess.
72 00:07:01.950 ⇒ 00:07:05.350 Uttam Kumaran: Alright, this is Craig, why isn’t this… Okay.
73 00:07:05.970 ⇒ 00:07:14.220 Uttam Kumaran: Cool. So… a couple of, maybe… Changes we want to make.
74 00:07:15.790 ⇒ 00:07:19.399 Uttam Kumaran: And I don’t know why my notion is sort of exposing everything now.
75 00:07:56.660 ⇒ 00:07:59.329 Uttam Kumaran: desktop app, so what email will appear.
76 00:08:21.300 ⇒ 00:08:24.019 Uttam Kumaran: Okay, so a couple of,
77 00:08:24.200 ⇒ 00:08:29.149 Uttam Kumaran: changes since the last time, so both Hydra and Honey Stinger have started.
78 00:08:29.350 ⇒ 00:08:35.530 Uttam Kumaran: So I’ll mark these here. We’re on pause with Hype. They ended up,
79 00:08:35.730 ⇒ 00:08:46.410 Uttam Kumaran: just having, like, some… they’re fighting, like, a little bit of a legal issue with their landlord for their clinic. We got a very glowing review, though, and pretty high indication that they’ll come back.
80 00:08:47.090 ⇒ 00:08:56.799 Uttam Kumaran: So this wasn’t our fault, but, like, at any point in the business, we’re gonna have what I would call, and what, you know, a lot of our clients deal with, which is…
81 00:08:56.960 ⇒ 00:09:05.030 Uttam Kumaran: unexpected churn. We also will have expected churn, and this is something that Robert sort of, you know.
82 00:09:05.150 ⇒ 00:09:07.060 Uttam Kumaran: Also reminded me of is that
83 00:09:07.300 ⇒ 00:09:13.210 Uttam Kumaran: At any moment, like, some clients that we work with aren’t gonna be great, and there’s not much we can do to get them there if they don’t
84 00:09:13.250 ⇒ 00:09:29.749 Uttam Kumaran: spend time with us, or they’re, like, they penny-pinch and things like that. So, always, we’re not… we’re… basically, our OKR that we set is for 15% churn or less. Basically, unexpected or expected. And so, I’m not, like… and given we have 10 or 11 clients.
85 00:09:30.060 ⇒ 00:09:34.789 Uttam Kumaran: Right? 15% is, like, one and a half clients, but let’s say round up or down. We should expect
86 00:09:34.890 ⇒ 00:09:42.770 Uttam Kumaran: like, one or two clients a quarter to not work out. And so I’m actually not, like, totally,
87 00:09:43.500 ⇒ 00:09:44.280 Uttam Kumaran: Bye.
88 00:09:44.990 ⇒ 00:09:46.530 Uttam Kumaran: pissed at this, but…
89 00:09:46.680 ⇒ 00:09:58.550 Uttam Kumaran: I mean, it’s not… it’s like, we want it to work for all our clients, right? We want that… we would prefer that to be zero. So one thing that I’m gonna do here is just, move these guys to…
90 00:09:59.650 ⇒ 00:10:07.560 Uttam Kumaran: inactive, I don’t know, my Notion is, like, just not, like, working.
91 00:10:09.420 ⇒ 00:10:14.430 Uttam Kumaran: So I’m gonna put them at churn.
92 00:10:15.690 ⇒ 00:10:20.549 Uttam Kumaran: And then we’re also in… Renewal Talks with Ellie.
93 00:10:21.150 ⇒ 00:10:30.589 Uttam Kumaran: So I’m gonna put… Unless… annual renewal…
94 00:10:36.330 ⇒ 00:10:37.270 Uttam Kumaran: Right?
95 00:10:37.880 ⇒ 00:10:42.509 Uttam Kumaran: And then similarly for README, we are also in renewal.
96 00:10:43.030 ⇒ 00:10:46.619 Uttam Kumaran: So, let me do that…
97 00:10:51.470 ⇒ 00:10:52.420 Uttam Kumaran: Great.
98 00:10:52.800 ⇒ 00:11:06.049 Uttam Kumaran: So… We are also in final contract with… CES, and we have… Two outstanding, sort of, like.
99 00:11:06.310 ⇒ 00:11:15.489 Uttam Kumaran: moving proposals with John Booze, which is… they’re a steel manufacturer, and they make booze boards, which are these very high-end cutting boards.
100 00:11:15.700 ⇒ 00:11:18.819 Uttam Kumaran: Here in the States, and then,
101 00:11:19.180 ⇒ 00:11:23.349 Uttam Kumaran: with Element, the sports nutrition powder drink.
102 00:11:23.530 ⇒ 00:11:31.310 Uttam Kumaran: So both of those potential to sign. I think also, Rico, was there a couple of others that, like, are…
103 00:11:31.500 ⇒ 00:11:37.330 Uttam Kumaran: In signing, too, that, I think Robert may have sent it to sales.
104 00:11:39.820 ⇒ 00:11:45.429 Rico Rejoso: The only one that we discussed that are for allocation discussion are persimmon.
105 00:11:45.690 ⇒ 00:11:46.880 Rico Rejoso: CES.
106 00:11:48.180 ⇒ 00:11:53.499 Uttam Kumaran: Yeah, there was one other one I think he sent this morning in sales. Can you check, like, what that one was called?
107 00:11:59.960 ⇒ 00:12:00.650 Rico Rejoso: Checking.
108 00:12:01.470 ⇒ 00:12:02.290 Uttam Kumaran: Okay.
109 00:12:21.560 ⇒ 00:12:23.810 Rico Rejoso: It’s for, Trek Health.
110 00:12:25.390 ⇒ 00:12:26.440 Uttam Kumaran: track health.
111 00:12:28.410 ⇒ 00:12:30.119 Rico Rejoso: Yeah, I’ll send it to the.
112 00:13:01.640 ⇒ 00:13:04.330 Uttam Kumaran: Okay, so we have,
113 00:13:08.660 ⇒ 00:13:09.900 Uttam Kumaran: Tracker, okay.
114 00:13:11.710 ⇒ 00:13:20.219 Uttam Kumaran: So, track health… And we have… Element… We have… Oh my gosh.
115 00:13:20.810 ⇒ 00:13:29.930 Uttam Kumaran: So, for these, this one is… Expect a new client…
116 00:13:35.060 ⇒ 00:13:38.840 Uttam Kumaran: Oh, so just so we’re aware that those are also there. So…
117 00:13:39.010 ⇒ 00:13:44.720 Uttam Kumaran: Yeah, I mean, I feel pretty good about, like, our existing portfolio. I think a couple things that are going…
118 00:13:44.840 ⇒ 00:13:47.829 Uttam Kumaran: That are going to crack, or probably start to crack.
119 00:13:48.420 ⇒ 00:13:58.559 Uttam Kumaran: is on the analysis side. So we are interviewing, and we have one other woman who’s, we may start to consider for another analysis slot.
120 00:14:00.380 ⇒ 00:14:08.259 Uttam Kumaran: I feel pretty good on the data side, although I think on the analytics engineering side, we’re starting to kind of hit capacity between Awash
121 00:14:08.370 ⇒ 00:14:10.860 Uttam Kumaran: And, Devilate.
122 00:14:11.070 ⇒ 00:14:28.510 Uttam Kumaran: And then I think the other biggest piece is, how do we start to leverage some of your time, Henry, on, some analysis, and then, again, start to maximize your time as well, Sam. But overall, I feel okay. We have a good bench of candidates.
123 00:14:28.670 ⇒ 00:14:34.599 Uttam Kumaran: So, I just want to make sure that everybody here is sort of busy first, and then we can go after that, but…
124 00:14:34.780 ⇒ 00:14:41.599 Uttam Kumaran: I mean, overall, very positive. Like, I feel happy with the portfolio of folks that we’re going after. Urban Stems…
125 00:14:43.810 ⇒ 00:14:52.809 Uttam Kumaran: we… Urban Stems, we have a renewal coming up with, same with ABC Home. So one thing I’m going to do here is basically put an upcoming renewal
126 00:14:53.040 ⇒ 00:14:55.370 Uttam Kumaran: So that those are top of mind.
127 00:14:55.520 ⇒ 00:15:00.089 Uttam Kumaran: And I think, Amber, I owe you a review of the ABC home.
128 00:15:00.460 ⇒ 00:15:08.210 Uttam Kumaran: Meeting, and similarly, we’re gonna work this week on the Urban Sense proposal, so I’m just gonna put a note
129 00:15:08.370 ⇒ 00:15:12.199 Uttam Kumaran: here to do, EBC volume review.
130 00:15:14.560 ⇒ 00:15:16.139 Uttam Kumaran: And then… what’s good.
131 00:15:16.250 ⇒ 00:15:17.509 Uttam Kumaran: appear to you.
132 00:15:19.190 ⇒ 00:15:30.530 Uttam Kumaran: Great. Perfect. Rico, if you wouldn’t mind just updating the, these details for these two.
133 00:15:30.720 ⇒ 00:15:36.179 Uttam Kumaran: while they’re in here, that would be great. And, for CES as well.
134 00:15:36.700 ⇒ 00:15:42.970 Uttam Kumaran: Cool. And then let me, okay, so these ones… Cool, so are there any clients…
135 00:15:43.860 ⇒ 00:15:48.550 Uttam Kumaran: That we feel are… Knockery.
136 00:15:49.390 ⇒ 00:15:53.000 Uttam Kumaran: Or anything we want… anything anyone…
137 00:15:53.700 ⇒ 00:15:58.729 Uttam Kumaran: Sort of wants to bring up about Active clients, I feel like…
138 00:15:58.910 ⇒ 00:16:00.910 Uttam Kumaran: Now that we’re talking every day.
139 00:16:01.400 ⇒ 00:16:06.810 Uttam Kumaran: I’m sure everybody remembers Lupino when we started this process. It’s not nearly as disjointed. I feel like we’re ending up
140 00:16:06.980 ⇒ 00:16:10.610 Uttam Kumaran: Talking fairly often, but… Let me know.
141 00:16:14.350 ⇒ 00:16:20.050 Demilade Agboola: I think my question will be for Insomnia. What does green represent in that context?
142 00:16:20.230 ⇒ 00:16:28.710 Demilade Agboola: Because… are we looking to scale up, or, like, is that just gonna be… how things are.
143 00:16:29.120 ⇒ 00:16:42.160 Uttam Kumaran: Yeah, let me, let’s actually just, like, work on… oh, shit, hold on. Let me… let’s actually just work on these definitions together. I can go first, and then I would love to also get the angle from…
144 00:16:42.590 ⇒ 00:16:44.709 Uttam Kumaran: From everybody else.
145 00:16:45.000 ⇒ 00:16:50.590 Uttam Kumaran: And… Sweet.
146 00:16:51.760 ⇒ 00:17:00.860 Uttam Kumaran: So… I think there’s gotta be a couple, like, perspectives, right? But… when I think about green.
147 00:17:00.980 ⇒ 00:17:13.050 Uttam Kumaran: I think about, I think about there is a high chance of renewal expansion, I think… customer…
148 00:17:15.869 ⇒ 00:17:25.459 Uttam Kumaran: Customer has verbally Expressed that our work has been valuable.
149 00:17:26.109 ⇒ 00:17:42.450 Uttam Kumaran: I also… Think about that… Feedback from the internal team, on working… with…
150 00:17:42.860 ⇒ 00:17:52.540 Uttam Kumaran: So, and then also just, like, balancing… Balancing…
151 00:17:53.010 ⇒ 00:17:56.780 Uttam Kumaran: With the client has been positive.
152 00:17:57.170 ⇒ 00:18:00.839 Uttam Kumaran: Like, nobody’s like, this client sucks, or they’re mean, or…
153 00:18:01.060 ⇒ 00:18:06.859 Uttam Kumaran: There weren’t… this is impossible, or, like… Where, like, expectations are bad.
154 00:18:07.440 ⇒ 00:18:11.120 Uttam Kumaran: yeah, that’s kind of probably where I would start.
155 00:18:11.260 ⇒ 00:18:12.400 Uttam Kumaran: Anyone else?
156 00:18:17.460 ⇒ 00:18:23.400 Awaish Kumar: like, what in terms of where, like, the deliverables, like…
157 00:18:23.610 ⇒ 00:18:27.450 Awaish Kumar: Are we meeting deadlines, or meeting milestones?
158 00:18:38.380 ⇒ 00:18:43.249 Uttam Kumaran: I think another part green thing I want to put here is, like, we are…
159 00:18:43.620 ⇒ 00:18:47.080 Uttam Kumaran: Typically, meeting once a week.
160 00:18:47.390 ⇒ 00:18:52.559 Uttam Kumaran: and have… 2 plus months of roadmap.
161 00:19:16.190 ⇒ 00:19:20.110 Uttam Kumaran: Okay, anyone want to take a stab at… Yellow?
162 00:19:24.460 ⇒ 00:19:31.479 Demilade Agboola: Probably, like, low risk of renewal, or low to medium risk of renewal.
163 00:19:32.900 ⇒ 00:19:36.599 Demilade Agboola: A bunch of complaints about the quality of our work.
164 00:19:45.340 ⇒ 00:19:48.140 Demilade Agboola: Complaints about quality of the work.
165 00:19:48.910 ⇒ 00:19:52.489 Demilade Agboola: Or just specifically trust, trust issues.
166 00:19:53.210 ⇒ 00:19:55.059 Demilade Agboola: With some of the data.
167 00:20:02.100 ⇒ 00:20:03.386 Demilade Agboola: I’ll… and…
168 00:20:06.780 ⇒ 00:20:14.749 Demilade Agboola: Or, in some cases, just no idea what they feel about the quality of our work. So, it could be experts… like, we could know, but sometimes…
169 00:20:14.880 ⇒ 00:20:21.290 Demilade Agboola: we just… no one has… no one on the team has an idea of, like, what they feel about our work either, so, like, I think that would also be yellow.
170 00:20:31.990 ⇒ 00:20:43.539 Uttam Kumaran: Yeah, do you… like, how do you think about… I think also communication here is, like, missed meetings, FaceTime, right? Like, Sam, I think Interlude is a good example of, like, we crush the work.
171 00:20:43.780 ⇒ 00:20:48.470 Uttam Kumaran: But, like, they just never met with us, and, like, they’re actually a bad customer.
172 00:20:48.690 ⇒ 00:20:58.480 Uttam Kumaran: So, like, this is where, like, part of this can be our fault, part of this can be their fault. Our job is to… if they’re in yellow, they need to move to green or move to…
173 00:20:59.150 ⇒ 00:21:02.200 Uttam Kumaran: red, you know? .
174 00:21:08.530 ⇒ 00:21:12.079 Henry Zhao: So then I would say along the bad customer line, right, it’s like they…
175 00:21:12.260 ⇒ 00:21:16.589 Henry Zhao: overwork us based on what our agreement is, right? So our margins are super low.
176 00:21:16.750 ⇒ 00:21:17.809 Henry Zhao: And it’s not sustainable.
177 00:21:17.810 ⇒ 00:21:19.459 Uttam Kumaran: Yeah, yeah, yeah, okay.
178 00:21:19.980 ⇒ 00:21:21.100 Uttam Kumaran: So, Margaret…
179 00:21:21.100 ⇒ 00:21:24.569 Henry Zhao: I mean, if we, yeah, if we, like, negotiate higher costs.
180 00:21:35.080 ⇒ 00:21:35.760 Uttam Kumaran: Right?
181 00:21:57.490 ⇒ 00:22:02.090 Uttam Kumaran: If I was to think about red, I would say…
182 00:22:05.880 ⇒ 00:22:10.960 Uttam Kumaran: Or, actually, if we do one more in yellow, I would say internal, team.
183 00:22:13.960 ⇒ 00:22:21.000 Uttam Kumaran: agrees… that customer… May… not be…
184 00:22:21.370 ⇒ 00:22:25.459 Uttam Kumaran: seeing ROI on brain forage dollars.
185 00:22:54.740 ⇒ 00:22:56.309 Uttam Kumaran: What about on bread?
186 00:23:01.820 ⇒ 00:23:04.139 Henry Zhao: High risk of immediate churn.
187 00:23:04.460 ⇒ 00:23:05.710 Samuel Roberts: I expected turn.
188 00:23:08.260 ⇒ 00:23:10.800 Uttam Kumaran: Alright, thanks. Captain Obvious.
189 00:23:23.610 ⇒ 00:23:28.790 Samuel Roberts: I mean, the potential they’ve expressed Dissatisfaction with the work.
190 00:23:29.200 ⇒ 00:23:32.589 Samuel Roberts: Or the return on it, or whatever.
191 00:23:33.050 ⇒ 00:23:34.000 Awaish Kumar: Kinda.
192 00:23:37.320 ⇒ 00:23:41.659 Samuel Roberts: I’m not up to their satisfaction in some way, I suppose. I don’t know exactly how to phrase that.
193 00:23:47.930 ⇒ 00:23:48.640 Uttam Kumaran: Okay.
194 00:23:50.210 ⇒ 00:23:55.130 Uttam Kumaran: Yeah, I guess I would say, like, expressed… maybe expressed dissatisfaction.
195 00:23:55.130 ⇒ 00:23:58.210 Samuel Roberts: Yeah, that’s… yeah, there could be a few different ways, so that’s good.
196 00:24:09.470 ⇒ 00:24:18.539 Henry Zhao: And I don’t even want to say this, but, like, I want to say it just to make sure that we guard against this, but, like, business-critical failure caused by us.
197 00:24:18.840 ⇒ 00:24:21.579 Henry Zhao: Like, we deleted the whole database, or we…
198 00:24:21.580 ⇒ 00:24:21.910 Samuel Roberts: now.
199 00:24:21.910 ⇒ 00:24:24.110 Henry Zhao: Made a recommendation that just tanked, you know.
200 00:24:35.080 ⇒ 00:24:35.819 Samuel Roberts: It’s a good point.
201 00:24:50.550 ⇒ 00:24:53.349 Awaish Kumar: And I don’t know how to classify those…
202 00:24:53.630 ⇒ 00:24:58.940 Awaish Kumar: Which, like, the clients, which doesn’t… if they don’t know themselves.
203 00:24:59.190 ⇒ 00:25:00.480 Awaish Kumar: What they wanted.
204 00:25:02.770 ⇒ 00:25:04.159 Uttam Kumaran: Wait, say that one more time?
205 00:25:04.790 ⇒ 00:25:09.629 Awaish Kumar: Like, for the clients which didn’t know, like, what they want from the brain food, or like…
206 00:25:10.740 ⇒ 00:25:24.730 Uttam Kumaran: Oh, okay, like… Well, I would put that on yellow, which is, like, immediate… 7-day, 30-day, 90-day priorities.
207 00:25:24.870 ⇒ 00:25:26.680 Uttam Kumaran: are unclear.
208 00:25:26.960 ⇒ 00:25:28.540 Uttam Kumaran: And then here, I would put…
209 00:25:29.080 ⇒ 00:25:35.790 Uttam Kumaran: No stated 7-day, 30-day, 90-day priorities.
210 00:25:40.280 ⇒ 00:25:45.209 Uttam Kumaran: No clear path.
211 00:25:45.460 ⇒ 00:26:02.930 Uttam Kumaran: or it’s… Margin… No clear… towards… Defining and achieving client success.
212 00:26:03.140 ⇒ 00:26:14.910 Uttam Kumaran: So ideally, things should end up in red, and our goal is to either be like, we are… oh, we understand why it’s red, and we can get out, or we need to nix the client, right?
213 00:26:25.060 ⇒ 00:26:25.930 Uttam Kumaran: Cool.
214 00:26:26.330 ⇒ 00:26:29.710 Uttam Kumaran: So…
215 00:26:30.950 ⇒ 00:26:38.240 Uttam Kumaran: One thing I’m also gonna do and add to this list is I’m gonna put here, like, a thing that’s called strategic
216 00:26:39.540 ⇒ 00:26:42.950 Uttam Kumaran: Strategic… Priority.
217 00:26:43.450 ⇒ 00:26:49.820 Uttam Kumaran: And… I don’t know if I can put, like… I don’t know what other emojis are we working with?
218 00:26:50.920 ⇒ 00:26:55.210 Uttam Kumaran: Is there, like, an emoji for…
219 00:26:55.440 ⇒ 00:26:59.630 Uttam Kumaran: Like, high, or if you’re, like…
220 00:27:00.630 ⇒ 00:27:02.740 Uttam Kumaran: I mean, I guess I can do green.
221 00:27:04.140 ⇒ 00:27:10.320 Uttam Kumaran: Or there’s, like, a flag? How do I… what’s a good emoji to indicate, like, Yes.
222 00:27:11.610 ⇒ 00:27:13.129 Uttam Kumaran: Or check, maybe?
223 00:27:13.520 ⇒ 00:27:14.419 Uttam Kumaran: I don’t know.
224 00:27:15.310 ⇒ 00:27:24.070 Uttam Kumaran: So, I would say Eden is one, Orimo is one, Insomnia is one, Urban Stems is one, ABC is one.
225 00:27:26.480 ⇒ 00:27:30.719 Uttam Kumaran: So, my point in establishing these is, like.
226 00:27:31.350 ⇒ 00:27:36.660 Uttam Kumaran: These… and I think another thing we want to do here is, like, what is a strategic priority?
227 00:27:37.870 ⇒ 00:27:43.420 Uttam Kumaran: I would say high opportunity for revenue.
228 00:27:44.900 ⇒ 00:27:49.830 Uttam Kumaran: I would say high opportunity for a slam dunk.
229 00:27:51.140 ⇒ 00:28:00.120 Uttam Kumaran: when… my opportunity… for… expansion.
230 00:28:01.790 ⇒ 00:28:07.340 Uttam Kumaran: And then also, like, high up… like, high ICP It’s a bit.
231 00:28:08.490 ⇒ 00:28:11.799 Uttam Kumaran: Which means these are the clients that we want to work more with.
232 00:28:12.860 ⇒ 00:28:29.760 Uttam Kumaran: this is where, like, my sales hat comes on, which is like, guys, I’m selling everything I possibly can, and I’m not selling, like, building iOS apps. However, there are some clients where maybe we worked with them when we thought our business was a little different, and now
233 00:28:29.870 ⇒ 00:28:39.429 Uttam Kumaran: It’s a little bit different, and so strategically, Robert on the sales side has indicated, hey, we want to go after more health. Okay, then maybe some of the clients we have aren’t super strategic.
234 00:28:39.480 ⇒ 00:28:55.809 Uttam Kumaran: That isn’t to say that not every client matters, it’s more to say, like, hey, if Eden… we have the opportunity to take them from X to Y, and we get a piece of that, and they’re really open to us, and they’re invested in us, okay, we want to make sure that they get talked about first.
235 00:28:55.930 ⇒ 00:29:03.650 Uttam Kumaran: just like all of our data stuff, we segment, right? So we have now at least two opportunities to, like, segment, you know, these
236 00:29:04.150 ⇒ 00:29:10.789 Uttam Kumaran: So I’m kind of happy. I would say, out of all of these,
237 00:29:11.360 ⇒ 00:29:20.570 Uttam Kumaran: I would say both of these are… Like, yellow?
238 00:29:20.850 ⇒ 00:29:27.559 Uttam Kumaran: Mainly because README, I think their CPO has kind of come in and out.
239 00:29:28.040 ⇒ 00:29:46.619 Uttam Kumaran: even Robert has expressed that, hey, maybe they just don’t care enough, and so, yeah, I feel like we’re gonna find out. Ellie, again, like, our stakeholder isn’t the most, influential within the org, so we put together a scope for them, and we’re gonna kind of see
240 00:29:47.090 ⇒ 00:29:51.759 Uttam Kumaran: whether they bite or not. But again, it’s not like…
241 00:29:51.990 ⇒ 00:29:55.379 Uttam Kumaran: It’s not do or die that bees close.
242 00:29:55.640 ⇒ 00:29:57.500 Uttam Kumaran: like, we…
243 00:29:58.030 ⇒ 00:30:05.429 Uttam Kumaran: we have some… some great fits and a couple other clients, and to both of these, I’m gonna add, Honey Stinger.
244 00:30:06.390 ⇒ 00:30:08.640 Uttam Kumaran: And I’m gonna add, heat drop.
245 00:30:09.260 ⇒ 00:30:12.639 Uttam Kumaran: And both of these, I would say, are… Going well.
246 00:30:15.180 ⇒ 00:30:21.540 Uttam Kumaran: To give you… to give everyone a little bit of a sense of, like, how Hedra closed is… this is a lead from polyatomic.
247 00:30:22.120 ⇒ 00:30:26.680 Uttam Kumaran: A client came to them and said, hey, we need you guys, but we need to just kind of establish our data.
248 00:30:27.470 ⇒ 00:30:30.110 Uttam Kumaran: infra, and we need to do that in less than a month.
249 00:30:30.490 ⇒ 00:30:34.940 Uttam Kumaran: who do you know that can do that? And then we got hit. And so I priced this, actually.
250 00:30:35.830 ⇒ 00:30:41.140 Uttam Kumaran: We’re gonna start to go to market with an offer that is, like, a zero-to-hero data stack setup.
251 00:30:41.290 ⇒ 00:30:47.820 Uttam Kumaran: Which is… Data warehouse, ETL, DBT, and support.
252 00:30:47.940 ⇒ 00:30:49.869 Uttam Kumaran: Like, for a couple of data marts.
253 00:30:50.850 ⇒ 00:30:54.690 Uttam Kumaran: And right now, we’re able to price that around 15 grand for a month of work.
254 00:30:55.130 ⇒ 00:31:00.479 Uttam Kumaran: Ideally, what we’re finding is that we’re able to deliver that amount of work
255 00:31:00.680 ⇒ 00:31:07.619 Uttam Kumaran: actually for less and less the more we do. I would say the most amount of work in that is actually in the modeling piece.
256 00:31:07.730 ⇒ 00:31:16.909 Uttam Kumaran: And so, Damalade, I think what me and you can work on with Hedra is we can start to identify how do we create, sort of,
257 00:31:17.710 ⇒ 00:31:23.790 Uttam Kumaran: reusable marts for Stripe, for…
258 00:31:24.800 ⇒ 00:31:43.760 Uttam Kumaran: a couple of other, these ad sources, that when we come to a client, can we actually deliver that amount of work at a very high margin? And so, I don’t know whether I’m going to be able to get more than 15 grand for that, maybe? Like, I mean, actually, I feel like we will, but actually more important to me is that
259 00:31:43.780 ⇒ 00:31:46.440 Uttam Kumaran: We can deliver that also for a lot less.
260 00:31:46.530 ⇒ 00:31:51.869 Uttam Kumaran: And so for Hydra, I ended up…
261 00:31:54.070 ⇒ 00:31:59.629 Uttam Kumaran: establishing Snowflake dbt ETL with 10 hours of time last week.
262 00:32:00.370 ⇒ 00:32:03.730 Uttam Kumaran: So, that was, like, an incredible,
263 00:32:03.930 ⇒ 00:32:12.070 Uttam Kumaran: And so, for example, at 15 grand, that’s around 90 hours of work to hit 150 An hour.
264 00:32:13.120 ⇒ 00:32:17.069 Uttam Kumaran: So that means we have 80 more hours left in the month to use.
265 00:32:17.470 ⇒ 00:32:24.609 Uttam Kumaran: And I think Debbie… Debbie and I will be able to do it probably for less than 30. So this is a great high-margin client, right?
266 00:32:24.770 ⇒ 00:32:28.640 Uttam Kumaran: So that’s kind of giving you a little bit of sense of… of this.
267 00:32:29.140 ⇒ 00:32:32.870 Uttam Kumaran: Perfect.
268 00:32:34.160 ⇒ 00:32:45.599 Uttam Kumaran: Anything else we want to talk about, client-wise? I think probably the only thing I want to indicate is, Amber, you’re now doing analysis across defaults, urban stems.
269 00:32:45.820 ⇒ 00:32:52.429 Uttam Kumaran: Er, default insomnia… And there’s still outstanding analysis to do on Eden.
270 00:32:52.600 ⇒ 00:32:58.670 Uttam Kumaran: and ABC. So I think one thing that I want to talk a little bit about today is, like.
271 00:32:59.220 ⇒ 00:33:12.530 Uttam Kumaran: Basically, like, analysis… openings, right? So, Amber, you’re taking insomnia, You’re taking default,
272 00:33:14.880 ⇒ 00:33:16.650 Uttam Kumaran: That’s it for now, right? What else?
273 00:33:16.900 ⇒ 00:33:18.139 Amber Lin: That’s up for now.
274 00:33:18.580 ⇒ 00:33:24.099 Uttam Kumaran: Okay, so the open slots we have is, like, we have Urban Stems, we have Honey Stinger.
275 00:33:24.480 ⇒ 00:33:29.509 Uttam Kumaran: We have, I mean, we have README, Well, I guess…
276 00:33:30.130 ⇒ 00:33:31.969 Uttam Kumaran: I’m sure Robert is covering this.
277 00:33:32.420 ⇒ 00:33:42.460 Uttam Kumaran: We have, Eden, And we also have, ABC.
278 00:33:44.060 ⇒ 00:33:45.590 Uttam Kumaran: So…
279 00:33:48.940 ⇒ 00:33:53.529 Uttam Kumaran: I guess one thing that I want to see what’s possible here is, one.
280 00:33:54.010 ⇒ 00:33:58.660 Uttam Kumaran: The kind of the ways we’re gonna tackle like…
281 00:33:59.510 ⇒ 00:34:02.570 Uttam Kumaran: So, one thing, and maybe I’ll just put here, like, the challenge.
282 00:34:03.040 ⇒ 00:34:10.380 Uttam Kumaran: analyst openings, but I’m sure… Where best to place.
283 00:34:12.670 ⇒ 00:34:14.199 Uttam Kumaran: Who plays folks.
284 00:34:14.989 ⇒ 00:34:20.580 Uttam Kumaran: What is our true… analysis capacity.
285 00:34:21.310 ⇒ 00:34:22.159 Uttam Kumaran: Right?
286 00:34:22.260 ⇒ 00:34:27.409 Uttam Kumaran: So, when I think about the team, like, I think Demi and Awash are kind of, like.
287 00:34:27.920 ⇒ 00:34:31.730 Uttam Kumaran: I guess you guys correct me if I’m wrong, I think Demolat I asked you, you’re kind of at capacity.
288 00:34:32.600 ⇒ 00:34:36.190 Uttam Kumaran: I would say a wish. I feel like… given, like.
289 00:34:36.550 ⇒ 00:34:46.169 Uttam Kumaran: where we have you, you’re probably also kind of close to capacity, but also, I… we need some redundancy on DE side, so that leaves mainly…
290 00:34:46.460 ⇒ 00:34:48.790 Uttam Kumaran: maybe some more of Amber’s time?
291 00:34:48.940 ⇒ 00:34:58.039 Uttam Kumaran: Casey, Mustafa, Sam, and Henry, right, in terms of, like, potential Support for analysis.
292 00:34:58.300 ⇒ 00:35:03.280 Uttam Kumaran: So, like, maybe I can just, like, write that down.
293 00:35:12.450 ⇒ 00:35:16.030 Uttam Kumaran: So… I think my,
294 00:35:18.550 ⇒ 00:35:25.620 Uttam Kumaran: And then we have maybe some more Amber’s time. So I think maybe to rule that out, Amber, like, how do you feel on your capacity? Like…
295 00:35:27.440 ⇒ 00:35:30.990 Amber Lin: With this week’s capacity, like.
296 00:35:31.860 ⇒ 00:35:37.799 Amber Lin: For what I know, for this week, I can only do default insomnia. There’s analysis that’s lined up.
297 00:35:38.500 ⇒ 00:35:41.299 Uttam Kumaran: Cool. So I’m gonna put Amber as booked.
298 00:35:43.280 ⇒ 00:35:49.269 Uttam Kumaran: Great. Let’s talk about Awish, like, who’s on… what’s on your plate right now?
299 00:35:49.410 ⇒ 00:35:54.460 Uttam Kumaran: And maybe if you can talk a little bit about your capacity, like, how it’s been the last two weeks.
300 00:35:55.900 ⇒ 00:36:00.009 Awaish Kumar: Yeah, mostly I’m on, like, Urban Sims.
301 00:36:00.510 ⇒ 00:36:01.180 Awaish Kumar: Oh.
302 00:36:01.360 ⇒ 00:36:06.899 Awaish Kumar: And then… Sometime on Aiden, mouth and I…
303 00:36:07.160 ⇒ 00:36:10.810 Awaish Kumar: Are we looking at the metaplain stuff mainly?
304 00:36:15.320 ⇒ 00:36:19.580 Awaish Kumar: There are a few tickets coming in, like, on the marketing side.
305 00:36:20.330 ⇒ 00:36:26.009 Awaish Kumar: Like, one just came in for cattle, adding more… like, changes for Catalyst, so…
306 00:36:28.190 ⇒ 00:36:32.840 Awaish Kumar: But I think, these, like, these are the only drives I’m working on right now.
307 00:36:33.930 ⇒ 00:36:35.460 Uttam Kumaran: Just for Eden Urban Saps.
308 00:36:36.210 ⇒ 00:36:36.930 Awaish Kumar: And…
309 00:36:37.200 ⇒ 00:36:42.190 Awaish Kumar: Yeah, Remo is on the list, but, like, there’s nothing much to do, like, than just review docs already.
310 00:36:42.940 ⇒ 00:36:43.710 Uttam Kumaran: Okay.
311 00:36:44.380 ⇒ 00:36:50.639 Uttam Kumaran: Okay, that’s helpful. I guess, Henry, you have Eden, and then we’ll also be talking about Honey Stinger.
312 00:36:51.070 ⇒ 00:36:53.310 Uttam Kumaran: I guess, tell me, like, I guess…
313 00:36:53.440 ⇒ 00:36:57.099 Uttam Kumaran: for everybody, I guess what’s interesting to me is to also hear, like.
314 00:36:57.210 ⇒ 00:37:14.619 Uttam Kumaran: what type of analysis, or the stage of a company. For example, stage of a contract, I mean. So, for example, some of these contracts we’re just starting on, like Honey Stinger we just started, so quite a bit of discovery. Urban Stems, we have everything modeled, it’s actually kind of like a more mature client. So…
315 00:37:15.170 ⇒ 00:37:16.950 Uttam Kumaran: I’m interested to kind of, like.
316 00:37:17.200 ⇒ 00:37:21.300 Uttam Kumaran: Typically, the way this would work is, like, we pair,
317 00:37:21.870 ⇒ 00:37:28.249 Uttam Kumaran: sort of skill sets with the need of the existing client. So, if I was to talk about Honey Stinger.
318 00:37:28.390 ⇒ 00:37:32.749 Uttam Kumaran: That’s more of a, like, Okay, we just need to get in there and do a bunch of…
319 00:37:33.010 ⇒ 00:37:42.469 Uttam Kumaran: really understand everything around Klaviyo, all their ad sources, and it’s sort of, like, similar to what Amber is doing on,
320 00:37:43.100 ⇒ 00:37:52.209 Uttam Kumaran: on both Insomnia and Default, which is just, like, be the muscle behind our job as, like, getting problems, and being the muscle behind producing those decks.
321 00:37:52.590 ⇒ 00:37:57.829 Uttam Kumaran: So, look, when I think about our current team, like, I feel like…
322 00:37:58.330 ⇒ 00:38:03.509 Uttam Kumaran: Henry, you’ve probably come the closest to doing that. I don’t think I wish you’ve done much analysis work.
323 00:38:04.100 ⇒ 00:38:08.100 Uttam Kumaran: And then I think Mustafa and Casey have both produced
324 00:38:08.280 ⇒ 00:38:17.150 Uttam Kumaran: certain things, but I don’t think they’ve done decks either. So, if I was to map out, like, kind of, like, what I think about are the deliverables.
325 00:38:17.320 ⇒ 00:38:19.010 Uttam Kumaran: Commonly, right?
326 00:38:20.080 ⇒ 00:38:27.069 Uttam Kumaran: for analysis work, I think about these, like, project review decks, I think about analysis decks.
327 00:38:27.600 ⇒ 00:38:36.760 Uttam Kumaran: And this is something that, like, can be… Oh… owned with PM.
328 00:38:36.910 ⇒ 00:38:47.350 Uttam Kumaran: think about the analysis decks. These are, I would say, primarily owned by the analyst. I also think about, sort of, like, discovery and…
329 00:38:47.700 ⇒ 00:38:51.010 Uttam Kumaran: Presentation meetings with client.
330 00:38:52.120 ⇒ 00:38:56.720 Uttam Kumaran: But these are often… Accompanied by being a robber.
331 00:38:58.240 ⇒ 00:39:02.780 Uttam Kumaran: And so this is more like, hey, we produced this, what are your questions? Okay, what are our follow-ups? Okay, great.
332 00:39:02.940 ⇒ 00:39:07.140 Uttam Kumaran: So these are, like, kind of the core deliverables.
333 00:39:07.300 ⇒ 00:39:10.719 Uttam Kumaran: So, I guess my question for…
334 00:39:11.150 ⇒ 00:39:19.719 Uttam Kumaran: this is more, like, a question probably for Sam, Henry, Awash. Out of these three, like, how comfortable do you feel
335 00:39:20.010 ⇒ 00:39:25.459 Uttam Kumaran: on these, given, like, I think you guys have now hopefully seen some of the stuff that Amber’s produced.
336 00:39:25.490 ⇒ 00:39:29.240 Henry Zhao: And that at least will help me indicate, like, where to plug.
337 00:39:29.590 ⇒ 00:39:30.729 Uttam Kumaran: Y’all in.
338 00:39:31.160 ⇒ 00:39:36.070 Henry Zhao: Yeah, I think my weakest point is doing decks, especially compared to everyone else at Brainforge.
339 00:39:36.430 ⇒ 00:39:39.580 Uttam Kumaran: Okay. I feel you guys are all really good at it, and I’m like, yeah.
340 00:39:42.030 ⇒ 00:39:45.229 Awaish Kumar: Same for me, like, I could…
341 00:39:45.890 ⇒ 00:39:51.339 Awaish Kumar: Like, create the content for the decks, but the things like graphics or things like that.
342 00:39:51.660 ⇒ 00:39:52.520 Awaish Kumar: Limited.
343 00:39:53.690 ⇒ 00:39:59.779 Uttam Kumaran: Okay, so there’s, like, a DEX component, I think, for probably everybody. Like, what do you think, Sam?
344 00:40:01.140 ⇒ 00:40:05.330 Samuel Roberts: Yeah, I mean, that… that is definitely a part of it. I don’t…
345 00:40:05.590 ⇒ 00:40:12.659 Samuel Roberts: feel totally comfortable with a lot of it at this point, having not, like, sunk my teeth in to anything, really. Sure.
346 00:40:13.470 ⇒ 00:40:18.859 Samuel Roberts: So, yeah, I definitely, like, on the earlier side of the beginner’s, like, part of that, but.
347 00:40:18.860 ⇒ 00:40:19.610 Uttam Kumaran: Cool.
348 00:40:19.610 ⇒ 00:40:21.190 Samuel Roberts: That’s where, yeah, at this point.
349 00:40:22.130 ⇒ 00:40:27.390 Uttam Kumaran: And I appreciate everybody being honest, like, I think more of what I’m trying to get at is, like, I’m gonna fit
350 00:40:27.510 ⇒ 00:40:31.139 Uttam Kumaran: The people that are earliest into the safest spots.
351 00:40:31.190 ⇒ 00:40:34.600 Samuel Roberts: We didn’t… we, like, that’s how I kind of want to think about it.
352 00:40:34.600 ⇒ 00:40:38.209 Uttam Kumaran: Also, I want to understand what the gaps are, because
353 00:40:38.530 ⇒ 00:40:44.360 Uttam Kumaran: 100% this week, if decks is something that’s a gap for everybody, we’ll just do a deck Meeting.
354 00:40:44.590 ⇒ 00:40:49.760 Uttam Kumaran: how to produce a great deck. We’ll review a bunch of Amber’s decks, Robert’s decks.
355 00:40:50.630 ⇒ 00:40:56.099 Uttam Kumaran: I’ll show you guys how to get support from the marketing team on creating and beautifying your decks.
356 00:40:56.230 ⇒ 00:40:58.739 Uttam Kumaran: Like, we could talk all about that, so…
357 00:40:58.740 ⇒ 00:41:02.450 Henry Zhao: And it’s like, how do we create… put the content that they were… they’re gonna care about?
358 00:41:02.710 ⇒ 00:41:06.129 Henry Zhao: Like, obviously, it’s not about actually, like, making the deck, it’s about, like.
359 00:41:07.060 ⇒ 00:41:12.349 Henry Zhao: what content should I be putting that they’re gonna get value out of that deck, you know what I mean? I think that’s the…
360 00:41:12.890 ⇒ 00:41:15.350 Henry Zhao: The part that’s needing support, at least on my end.
361 00:41:15.350 ⇒ 00:41:16.740 Samuel Roberts: Hmm, hmm.
362 00:41:23.240 ⇒ 00:41:23.930 Uttam Kumaran: Okay.
363 00:41:25.430 ⇒ 00:41:27.799 Uttam Kumaran: How do you guys feel on, like.
364 00:41:29.550 ⇒ 00:41:34.850 Uttam Kumaran: Running, like, one of these, sort of discovery presentation meetings.
365 00:41:35.030 ⇒ 00:41:42.660 Uttam Kumaran: Is that something, another thing that we kind of, like, want to talk through? I mean, Amber, you’ve now done two, kind of, of those, right, with default?
366 00:41:42.780 ⇒ 00:41:44.310 Uttam Kumaran: and insomnia.
367 00:41:44.760 ⇒ 00:41:50.130 Uttam Kumaran: I think both of those went pretty well, but you can tell that it’s, like, Pretty fast.
368 00:41:50.800 ⇒ 00:41:56.060 Uttam Kumaran: I don’t know, how do you, like, I guess, how do you… how do you guys feel…
369 00:41:56.290 ⇒ 00:41:57.460 Uttam Kumaran: about those.
370 00:42:01.840 ⇒ 00:42:04.360 Uttam Kumaran: Sam, I know, I know you’re early, so I got you, don’t worry.
371 00:42:04.360 ⇒ 00:42:07.270 Samuel Roberts: Yeah, I was gonna say, I definitely, yeah, that is, that is well, well down the line.
372 00:42:07.270 ⇒ 00:42:11.859 Uttam Kumaran: Henry Awash, like, how do you guys feel about… Yep.
373 00:42:11.860 ⇒ 00:42:15.730 Awaish Kumar: If I have the full context, like, I can go in, like.
374 00:42:16.100 ⇒ 00:42:16.660 Uttam Kumaran: Cool.
375 00:42:16.660 ⇒ 00:42:19.819 Awaish Kumar: I’ve been in the hype, like, If I know…
376 00:42:19.950 ⇒ 00:42:22.230 Awaish Kumar: This stuff, I can go in.
377 00:42:22.810 ⇒ 00:42:23.790 Awaish Kumar: Boom.
378 00:42:24.180 ⇒ 00:42:26.049 Henry Zhao: Yeah, agreed. Same with a wish.
379 00:42:26.560 ⇒ 00:42:27.610 Uttam Kumaran: Okay, okay.
380 00:42:27.760 ⇒ 00:42:34.240 Uttam Kumaran: So, one thing I’ll do, if we were to talk about, like, Sort of action items.
381 00:42:34.900 ⇒ 00:42:37.679 Uttam Kumaran: One is I want to do,
382 00:42:41.140 ⇒ 00:42:46.469 Uttam Kumaran: I mean, you guys tell me, like, what would be helpful, but I’m gonna list a couple things that if I look back on…
383 00:42:46.970 ⇒ 00:42:53.799 Uttam Kumaran: when I learned to do this, what would be helpful is, one, we just kind of, like, want to talk about putting together
384 00:42:55.150 ⇒ 00:42:57.100 Uttam Kumaran: a great deck.
385 00:42:58.460 ⇒ 00:43:00.359 Uttam Kumaran: Sort of, like, summary?
386 00:43:00.530 ⇒ 00:43:01.520 Uttam Kumaran: on…
387 00:43:01.690 ⇒ 00:43:08.729 Uttam Kumaran: a question. So we can talk about that, we can go through how, like, how to produce it, the templates, we can look through a couple.
388 00:43:09.220 ⇒ 00:43:13.370 Uttam Kumaran: Second piece I want to almost do is,
389 00:43:13.650 ⇒ 00:43:24.060 Uttam Kumaran: I almost think I want to do something around, like, client… Presentation… And, like, etiquette.
390 00:43:24.850 ⇒ 00:43:32.199 Uttam Kumaran: I think this is gonna be something that really matters when you’re doing these analysis meetings, is that
391 00:43:32.960 ⇒ 00:43:41.370 Uttam Kumaran: It’s often the first time that people have seen this data broken out, and… they’re… Going to be, like.
392 00:43:42.420 ⇒ 00:43:53.709 Uttam Kumaran: just, like, their brains are gonna kind of be, like, on fire, just being like, I’ve never seen it like this. Our job is to capture all of those things, which is, like, historical context.
393 00:43:53.870 ⇒ 00:44:00.470 Uttam Kumaran: what is the vision here? And kind of a couple more things, which is, like, if I could do something for you this week, what would it be?
394 00:44:00.630 ⇒ 00:44:03.099 Uttam Kumaran: Okay, like, what are the overarching, like.
395 00:44:03.270 ⇒ 00:44:08.310 Uttam Kumaran: what are things we can or can’t do? And so, there’s a lot of questions to ask, but
396 00:44:08.550 ⇒ 00:44:14.649 Uttam Kumaran: it is a dance meeting, it’s, like, a very rapid-fire meeting, as Amber has seen, and it’s a lot of, like.
397 00:44:15.150 ⇒ 00:44:20.379 Uttam Kumaran: You have to be almost over-prepared, because a client will look at a graph and be like.
398 00:44:20.610 ⇒ 00:44:23.939 Uttam Kumaran: like, okay, but did you end up looking at it this way? And…
399 00:44:24.480 ⇒ 00:44:32.930 Uttam Kumaran: you will either have to answer in two ways. One, yes, and like, here’s what we found. Or two, no, but I can do that.
400 00:44:33.470 ⇒ 00:44:39.440 Uttam Kumaran: right on this call, and that’s something that could be done in 60… 90 seconds, or I can get that to you tomorrow.
401 00:44:39.550 ⇒ 00:44:45.220 Uttam Kumaran: Those are the three answers, right? What the things you want to avoid is, oh yeah, let’s just do that together.
402 00:44:45.320 ⇒ 00:44:50.449 Uttam Kumaran: Because it’s going to open up a can of worms. You also want to avoid that this can’t be done.
403 00:44:50.800 ⇒ 00:45:00.000 Uttam Kumaran: Right? And so, even if your brain is telling you to go work on it right now, or if you’re like, damn, I can’t really put my mind around how to do that.
404 00:45:00.040 ⇒ 00:45:11.869 Uttam Kumaran: the answer is always, let’s… we’ll take it back and we’ll get it to you. And so, I could do a little bit of a presentation on that piece, on how to roll with the punches in a meeting like that. Additionally, I think we should,
405 00:45:12.410 ⇒ 00:45:17.250 Uttam Kumaran: Probably watch a couple of analysis meetings together.
406 00:45:18.890 ⇒ 00:45:25.040 Uttam Kumaran: Probably the one on default, Insomnia, we can… if there’s another one that Robert liked.
407 00:45:27.470 ⇒ 00:45:36.499 Uttam Kumaran: Okay, cool, so given that, like… I almost think that,
408 00:45:38.260 ⇒ 00:45:47.669 Uttam Kumaran: the safest environments… so, like, let’s say, if I was to think about… let’s think about it a different way. So, Wish, I think if I can get your help on Urban STEM’s analysis.
409 00:45:48.000 ⇒ 00:45:49.250 Uttam Kumaran: That would be great.
410 00:45:49.450 ⇒ 00:45:57.970 Uttam Kumaran: Robert and I, and you can do grooming on that this Wednesday, and then leave you with, hey, we want to produce decks around these analyses.
411 00:45:58.410 ⇒ 00:46:04.170 Uttam Kumaran: I think Henry, you could come on to Honey Stinger, This is,
412 00:46:04.560 ⇒ 00:46:12.540 Uttam Kumaran: This is not as safe, because we’re working with a director of e-comm, very fast-paced dude,
413 00:46:12.670 ⇒ 00:46:17.600 Uttam Kumaran: So, what we’ll do is sort of do how we’ve been handling insomnia, which is, like.
414 00:46:18.090 ⇒ 00:46:24.510 Uttam Kumaran: Let’s do a first week of it. We’ll take your insights, present, And then…
415 00:46:24.780 ⇒ 00:46:34.080 Uttam Kumaran: I’ll kind of give you some guidance on whether we want to continue that way, or me, you, and Byron can hop on. One thing I just want to avoid is that
416 00:46:34.240 ⇒ 00:46:36.189 Uttam Kumaran: I throw you into the den.
417 00:46:36.340 ⇒ 00:46:45.109 Uttam Kumaran: Because you’ll get jammed. So I want to do one week of this, where, like, we produce some insights, we share it with them, and then I’ll introduce you, and then…
418 00:46:45.570 ⇒ 00:46:49.480 Uttam Kumaran: Yeah, this one, like, Not that hard of a client, but…
419 00:46:49.620 ⇒ 00:46:52.489 Uttam Kumaran: When you’re in the meetings with this guy, it’s quick.
420 00:46:52.640 ⇒ 00:46:53.680 Uttam Kumaran: Okay.
421 00:46:53.940 ⇒ 00:46:59.980 Uttam Kumaran: So… It’s kind of like most e-com people, right? They just, like, spaz out, so,
422 00:47:00.410 ⇒ 00:47:03.730 Uttam Kumaran: For README, not 100%.
423 00:47:04.720 ⇒ 00:47:13.059 Uttam Kumaran: sure yet, but I may even consider, Amber, your help here. But let’s see what kind of Robert comes back with.
424 00:47:13.240 ⇒ 00:47:15.880 Uttam Kumaran: I guess my question for the rest of the crew is, like.
425 00:47:16.860 ⇒ 00:47:21.109 Uttam Kumaran: We have… we have time from Casey, Mustafa, and Sam.
426 00:47:21.660 ⇒ 00:47:23.979 Uttam Kumaran: I’m almost wondering, like.
427 00:47:25.250 ⇒ 00:47:31.040 Uttam Kumaran: whether we can get Casey and Mustafa to help with Eden, and Sam comes with me on ABC Discovery.
428 00:47:31.650 ⇒ 00:47:36.800 Uttam Kumaran: Like, I guess to the Eden crew.
429 00:47:36.930 ⇒ 00:47:42.230 Uttam Kumaran: Casey and Massafa are both fairly junior, but, like, can go run analyses and put stuff together.
430 00:47:42.660 ⇒ 00:47:44.610 Uttam Kumaran: Like, do you guys think, like, they would…
431 00:47:45.140 ⇒ 00:47:49.709 Uttam Kumaran: I feel like that’s also where we have the most internal support, like, the most internal knowledge.
432 00:47:50.410 ⇒ 00:47:52.800 Uttam Kumaran: So, like, if they have questions, they can ask.
433 00:47:54.350 ⇒ 00:48:02.190 Uttam Kumaran: I would… I would basically tell them, like, I’m not planning on putting them in front of the client at all. I would basically have them supply
434 00:48:02.680 ⇒ 00:48:06.660 Uttam Kumaran: either Zoran, Robert, or you, Henry, with
435 00:48:06.800 ⇒ 00:48:09.509 Uttam Kumaran: Analysis that you can present to your stakeholders.
436 00:48:10.650 ⇒ 00:48:14.579 Uttam Kumaran: And they kind of just become the analysts on that client.
437 00:48:15.130 ⇒ 00:48:15.720 Henry Zhao: Yep.
438 00:48:17.490 ⇒ 00:48:20.640 Uttam Kumaran: There’s gonna be a lot of mixed panel and pharmacy stuff coming up, so yeah.
439 00:48:20.640 ⇒ 00:48:21.780 Henry Zhao: There’s opportunities there.
440 00:48:22.540 ⇒ 00:48:23.160 Uttam Kumaran: Okay.
441 00:48:25.800 ⇒ 00:48:29.190 Uttam Kumaran: And then ABC, yeah, I think Sam, like, me, you, and Amber will kind of hit this.
442 00:48:29.300 ⇒ 00:48:32.669 Uttam Kumaran: This is great because this is a lot… this is a…
443 00:48:33.380 ⇒ 00:48:35.890 Uttam Kumaran: really, like, a lot of discovery, I’m not sure yet.
444 00:48:36.080 ⇒ 00:48:37.879 Uttam Kumaran: what this is gonna look like, Beth.
445 00:48:38.830 ⇒ 00:48:40.950 Uttam Kumaran: Okay, so I feel kind of good.
446 00:48:41.080 ⇒ 00:48:42.869 Uttam Kumaran: with this so far, I think…
447 00:48:43.410 ⇒ 00:48:48.170 Uttam Kumaran: Amber, I think one thing I want to learn from your side also is, like.
448 00:48:48.330 ⇒ 00:48:55.800 Uttam Kumaran: We should do a session on, like, how to use cursor to speed up analysis.
449 00:48:56.590 ⇒ 00:48:56.990 Amber Lin: Okay.
450 00:48:56.990 ⇒ 00:49:02.640 Uttam Kumaran: I would also like you to talk about, the overuse of Purser.
451 00:49:03.010 ⇒ 00:49:09.560 Uttam Kumaran: One thing that you can get in the trap of is going to Cursor and saying, do this for me, or run this analysis.
452 00:49:09.910 ⇒ 00:49:16.530 Uttam Kumaran: And you will go to a client meeting, and they’ll ask you one question that you didn’t prepare for, and you’ll get jammed.
453 00:49:17.010 ⇒ 00:49:34.989 Uttam Kumaran: Right? And the point I’d like to make, and what you kind of see me making, and Henry, I kind of said this to you before, is, like, anything we present on, we have to be able to be willing to defend it. And so, if you’re able to run it through AI and dance on your feet.
454 00:49:35.290 ⇒ 00:49:37.690 Uttam Kumaran: Like, no matter what the question is, fine.
455 00:49:37.940 ⇒ 00:49:45.980 Uttam Kumaran: But if you’re not able to do that, and there is a piece of it that is AI-generated, and you’re not able to back into why or how it was made.
456 00:49:46.370 ⇒ 00:49:48.909 Uttam Kumaran: you’re gonna get jammed.
457 00:49:49.180 ⇒ 00:49:52.889 Uttam Kumaran: So, this will… and this will be a skill set that you’ll grow over time.
458 00:49:53.050 ⇒ 00:50:04.659 Uttam Kumaran: And you can see that Robert and I are offering meetings where we don’t know, but we just can dance, and so we figure it out. But that is a skill to, like, learn. And so, the one thing I want to kind of…
459 00:50:05.390 ⇒ 00:50:24.930 Uttam Kumaran: just emphasize here is use AI to improve the way… improve your ability to, like, gain knowledge and prepare, but don’t use it as a standalone replacement for the hard work. There’s no replacement from truly, like, sitting and thinking about this, but you can accelerate how fast you can learn, for sure.
460 00:50:26.240 ⇒ 00:50:37.420 Uttam Kumaran: Right, before, you had to run… like, I had to sit and download stuff to Excel, run analyses, and it would take days and days. You now have cursor actually run exploratory queries for you and things like that.
461 00:50:37.540 ⇒ 00:50:38.720 Uttam Kumaran: But again, like.
462 00:50:38.720 ⇒ 00:50:43.640 Samuel Roberts: Those should all be more inputs for you to then come with a deck on, like, here’s the items.
463 00:50:43.770 ⇒ 00:50:46.540 Uttam Kumaran: And think about the other pieces to, like.
464 00:50:47.190 ⇒ 00:50:50.720 Uttam Kumaran: Think about if your deck was going to the CEO of the company.
465 00:50:51.290 ⇒ 00:50:58.960 Uttam Kumaran: that’s how basic the deck needs to be, right? And that’s how basic the outcomes need to be, and you can always go into the depth.
466 00:50:59.090 ⇒ 00:51:05.090 Uttam Kumaran: But it’s always more difficult to summarize clearly, like, what we did, versus, like.
467 00:51:05.250 ⇒ 00:51:15.469 Uttam Kumaran: just lead with so much info. So the… what you’re going to see in the recommendation I’ve given is, like, shove all the ancillary information to the appendix, but your one slide should stand on its own.
468 00:51:15.640 ⇒ 00:51:18.419 Uttam Kumaran: It should be super clear on what we found.
469 00:51:18.730 ⇒ 00:51:21.640 Uttam Kumaran: Our methodology and what our recommendation are… is.
470 00:51:21.920 ⇒ 00:51:31.350 Uttam Kumaran: you will find that, for the most part, people won’t even ask follow-up questions, because we will be the only people that ever did this much discovery, and that’s, like, the feeling we want to go for.
471 00:51:32.930 ⇒ 00:51:39.829 Uttam Kumaran: So, okay, so I think this week, let’s plan on this. I think I’ll try to plan at least one of these meetings this week.
472 00:51:40.150 ⇒ 00:51:46.459 Uttam Kumaran: And then we can go from there. Does everyone feel… okay about that. I think…
473 00:51:46.710 ⇒ 00:51:50.229 Uttam Kumaran: Yeah, maybe I’ll pause there. Does everyone feel okay, generally?
474 00:51:54.530 ⇒ 00:52:01.790 Uttam Kumaran: My only, probably, worry is that if… If these clients close, then…
475 00:52:02.760 ⇒ 00:52:04.060 Uttam Kumaran: We’ll be on a little jam.
476 00:52:04.610 ⇒ 00:52:08.150 Uttam Kumaran: But… Yeah, we’ll fake her path.
477 00:52:08.340 ⇒ 00:52:10.270 Uttam Kumaran: Okay, great.
478 00:52:10.470 ⇒ 00:52:18.520 Uttam Kumaran: I guess, maybe another question is, Well, we’re going into holidays, And so…
479 00:52:19.010 ⇒ 00:52:25.379 Uttam Kumaran: for folks in the States, Thanksgiving’s coming up, so I don’t know what is…
480 00:52:26.200 ⇒ 00:52:32.269 Uttam Kumaran: I think we have policy in motion on Thanksgiving break, But, usually, I think it’s…
481 00:52:33.260 ⇒ 00:52:36.599 Uttam Kumaran: day of and day after? What, like, what is the usual Thanksgiving?
482 00:52:37.020 ⇒ 00:52:38.769 Uttam Kumaran: Is that, like, pretty typical?
483 00:52:39.420 ⇒ 00:52:44.470 Samuel Roberts: That’s what I would think, yeah. Yeah, like, that seems pretty, pretty good.
484 00:52:46.430 ⇒ 00:52:51.260 Uttam Kumaran: So that’ll be time off for everybody, because for the most part, all of our clients will be off.
485 00:52:51.260 ⇒ 00:52:52.210 Samuel Roberts: Exactly, yeah.
486 00:52:52.550 ⇒ 00:52:57.410 Uttam Kumaran: If that isn’t the case, I will flag, but… Ultimately, like.
487 00:52:57.590 ⇒ 00:53:02.410 Uttam Kumaran: I’ll… I can backstop everything, but I think for everybody to assume that we had Thanksgiving
488 00:53:03.630 ⇒ 00:53:05.009 Uttam Kumaran: And, this is the…
489 00:53:05.010 ⇒ 00:53:07.620 Samuel Roberts: Thursday the 27th, for people if they’re not sure.
490 00:53:08.050 ⇒ 00:53:11.040 Uttam Kumaran: Yeah, Thanksgiving and, the day after.
491 00:53:12.140 ⇒ 00:53:15.650 Henry Zhao: Yeah, and I can work during the holidays, so if anyone needs me to fill in for them.
492 00:53:16.500 ⇒ 00:53:17.380 Henry Zhao: Can jump in.
493 00:53:18.410 ⇒ 00:53:19.060 Uttam Kumaran: Cool.
494 00:53:19.170 ⇒ 00:53:23.150 Uttam Kumaran: Is there anyone taking any time off, like, next 2 weeks? I think…
495 00:53:23.360 ⇒ 00:53:25.370 Henry Zhao: Yeah, me just next Thursday and Friday.
496 00:53:26.020 ⇒ 00:53:26.770 Uttam Kumaran: Okay.
497 00:53:28.100 ⇒ 00:53:30.859 Henry Zhao: So, in other words, I can probably just, like, kind of trade Thanksgiving.
498 00:53:31.410 ⇒ 00:53:34.010 Amber Lin: I’m not taking next Monday off.
499 00:53:36.080 ⇒ 00:53:38.470 Demilade Agboola: I’m all from the ATM to the 20 core.
500 00:53:39.370 ⇒ 00:53:40.050 Uttam Kumaran: Yeah.
501 00:53:40.330 ⇒ 00:53:40.990 Samuel Roberts: Okay.
502 00:53:46.100 ⇒ 00:53:47.919 Uttam Kumaran: Anything in December?
503 00:53:50.530 ⇒ 00:54:01.240 Samuel Roberts: I haven’t quite finalized with my wife what’s happening that first week of December. She has that week off, so there’ll be something in there. I may just be reduced hours even, but I gotta figure that out.
504 00:54:01.410 ⇒ 00:54:06.250 Samuel Roberts: With our plans, but that’s the f- at least the first week, and then…
505 00:54:06.750 ⇒ 00:54:08.799 Samuel Roberts: Yeah, early in the month, that should be it, so…
506 00:54:09.540 ⇒ 00:54:12.820 Samuel Roberts: Later in the month, obviously, it’s Christmas, New Year’s, but we’ll figure that out.
507 00:54:12.820 ⇒ 00:54:13.460 Uttam Kumaran: Yeah.
508 00:54:13.660 ⇒ 00:54:18.120 Henry Zhao: Yeah, and then I’ll be off the 11th and the 12th, but then the 15th, I will have an off-site with Uten.
509 00:54:19.440 ⇒ 00:54:20.570 Henry Zhao: It’s in our calendar.
510 00:54:27.890 ⇒ 00:54:29.310 Uttam Kumaran: Okay, boom.
511 00:54:29.640 ⇒ 00:54:33.380 Uttam Kumaran: Yeah, so this gives me a little bit of… if these clients close.
512 00:54:34.640 ⇒ 00:54:37.479 Uttam Kumaran: The math is for me to basically…
513 00:54:37.590 ⇒ 00:54:41.059 Uttam Kumaran: see how… see how… where I can fit people in start date-wise.
514 00:54:41.850 ⇒ 00:54:43.989 Uttam Kumaran: The lucky thing is.
515 00:54:44.110 ⇒ 00:54:49.060 Uttam Kumaran: I’m… I’m gonna go meet with our stakeholder. She just happens to be in Austin, the element person.
516 00:54:49.430 ⇒ 00:54:55.320 Uttam Kumaran: So I was like, let’s meet! So…
517 00:55:11.500 ⇒ 00:55:15.640 Uttam Kumaran: Okay, awesome. The last piece,
518 00:55:15.810 ⇒ 00:55:26.580 Uttam Kumaran: Is there any sort of, like, case studies or successes from last week or last two, three weeks that we want to note down that I can hand over to a marketing team to, like, prioritize?
519 00:55:28.100 ⇒ 00:55:30.769 Uttam Kumaran: I don’t know if, like, the Catalyst stuff…
520 00:55:31.530 ⇒ 00:55:34.530 Uttam Kumaran: has already been done with Hannah, but, like.
521 00:55:34.860 ⇒ 00:55:39.059 Uttam Kumaran: maybe Henry or someone, if you can give me, like, the one line on that, I can hand it to them.
522 00:55:39.060 ⇒ 00:55:42.970 Henry Zhao: Yeah, we have it… Weish and I are meeting with Hannah tomorrow to go over the…
523 00:55:42.970 ⇒ 00:55:43.580 Uttam Kumaran: F.
524 00:55:43.580 ⇒ 00:55:48.939 Henry Zhao: case study. We kind of want to do the catalyst and attribution stuff together, because that’s gonna be a big thing.
525 00:55:49.610 ⇒ 00:55:50.360 Uttam Kumaran: Okay.
526 00:55:51.820 ⇒ 00:55:55.740 Henry Zhao: So yeah, Catalyst, attribution… Yeah.
527 00:55:59.030 ⇒ 00:56:00.330 Uttam Kumaran: What else?
528 00:56:18.570 ⇒ 00:56:21.839 Awaish Kumar: Are we considering the urban steps?
529 00:56:22.130 ⇒ 00:56:24.220 Awaish Kumar: North beam attribution?
530 00:56:26.010 ⇒ 00:56:28.980 Uttam Kumaran: Yeah, let’s do that.
531 00:56:31.790 ⇒ 00:56:37.640 Uttam Kumaran: And then I also want to, Amber, for you to do a case study on your pricing analysis.
532 00:56:38.330 ⇒ 00:56:39.569 Uttam Kumaran: For default?
533 00:56:40.720 ⇒ 00:56:43.040 Uttam Kumaran: So, this is gonna be, like, SaaS…
534 00:56:43.340 ⇒ 00:56:51.230 Uttam Kumaran: Pricing analysis, so this is default. And then also, Customer…
535 00:56:52.690 ⇒ 00:56:59.649 Uttam Kumaran: Well, I’m just gonna do, Braze… RFM segments.
536 00:57:00.540 ⇒ 00:57:03.540 Uttam Kumaran: Analysis… Insomnia?
537 00:57:04.380 ⇒ 00:57:10.330 Uttam Kumaran: and email… performance… Analysis.
538 00:57:10.600 ⇒ 00:57:11.560 Uttam Kumaran: So, yeah.
539 00:57:11.910 ⇒ 00:57:12.610 Amber Lin: Cool.
540 00:57:13.640 ⇒ 00:57:18.540 Samuel Roberts: So, as you can see, Sam, look, there’s tons. Yeah, no, I see it, I see it.
541 00:57:18.880 ⇒ 00:57:23.100 Uttam Kumaran: So, Sam will have a surprise for us on Friday.
542 00:57:23.830 ⇒ 00:57:29.660 Uttam Kumaran: But great. These would be so amazing to have.
543 00:57:30.270 ⇒ 00:57:32.540 Uttam Kumaran: In fact, I’m gonna go talk about these.
544 00:57:32.920 ⇒ 00:57:37.719 Uttam Kumaran: with Element later today, so… Okay, perfect.
545 00:57:38.240 ⇒ 00:57:50.069 Uttam Kumaran: Great, I have my action items, like, anything else from anybody? I know we didn’t go through margins or hours. I think, hopefully, Henry and Amber, if you guys can meet, and then maybe even
546 00:57:50.170 ⇒ 00:58:02.130 Uttam Kumaran: send something… we can plan on sending something, everybody async, to the delivery crew later this week about, hey, check out the dashboard with changes, and then starting Monday, we can go back to having a segment of this focused on the dashboard.
547 00:58:04.470 ⇒ 00:58:05.000 Amber Lin: Okay.
548 00:58:05.980 ⇒ 00:58:06.840 Uttam Kumaran: Perfect.
549 00:58:07.240 ⇒ 00:58:09.219 Uttam Kumaran: Alright, thank you, everyone. Great meeting.
550 00:58:09.860 ⇒ 00:58:10.540 Uttam Kumaran: Back to you soon.
551 00:58:10.540 ⇒ 00:58:11.160 Samuel Roberts: Andy.
552 00:58:11.600 ⇒ 00:58:12.900 Demilade Agboola: Thank you, bye.