Meeting Title: Brainforge Onboarding and Tools Overview Date: 2025-10-31 Meeting participants: Hannah Wang, Gabriel Lam
WEBVTT
1 00:00:52.380 ⇒ 00:00:53.780 Gabriel Lam: Hello?
2 00:00:55.420 ⇒ 00:01:01.539 Hannah Wang: Hello! How are you? We can turn off our camera. Oh, that’s, that’s okay, I don’t, I don’t mind.
3 00:01:01.540 ⇒ 00:01:03.220 Gabriel Lam: How are you?
4 00:01:03.710 ⇒ 00:01:07.270 Hannah Wang: I’m… I’m okay. How are you?
5 00:01:07.270 ⇒ 00:01:11.339 Gabriel Lam: I’m doing okay, Cherry’s in the meeting, so I’m gonna try to be a little quieter.
6 00:01:11.340 ⇒ 00:01:12.080 Hannah Wang: Sure.
7 00:01:12.080 ⇒ 00:01:15.829 Gabriel Lam: But she’s in a meeting until, like, 5PM, so I was like, oh…
8 00:01:15.830 ⇒ 00:01:19.060 Hannah Wang: wait, 10, 11, 12, what? A 4-hour meeting?
9 00:01:19.060 ⇒ 00:01:26.359 Gabriel Lam: now, like, it’s, like, I think 3 separate meetings, and I’m like, okay, I’m sorry, I’ll do what I can to support you.
10 00:01:27.570 ⇒ 00:01:28.000 Gabriel Lam: Ow.
11 00:01:28.000 ⇒ 00:01:29.670 Hannah Wang: Well, welcome! That was cool.
12 00:01:29.670 ⇒ 00:01:30.460 Gabriel Lam: Thank you.
13 00:01:30.460 ⇒ 00:01:31.079 Hannah Wang: I was like.
14 00:01:31.080 ⇒ 00:01:31.820 Gabriel Lam: Yeah.
15 00:01:31.820 ⇒ 00:01:34.500 Hannah Wang: I don’t… how did this all happen?
16 00:01:34.940 ⇒ 00:01:42.389 Gabriel Lam: I… How did it happen? I think I had a…
17 00:01:42.520 ⇒ 00:01:48.860 Gabriel Lam: long chat with Cherry, and I was like, I don’t… Wanna just dilly-dally.
18 00:01:48.860 ⇒ 00:01:49.390 Hannah Wang: Yeah.
19 00:01:49.390 ⇒ 00:01:50.940 Gabriel Lam: And so…
20 00:01:52.850 ⇒ 00:02:11.360 Gabriel Lam: we were like, hey, what if we just reach out now and shadow, or, like, just be here to learn and not really expect anything, and see if that’s something to at least fill the time for the next 4 weeks? Yeah. The lawyers got back to us, and they’re like, it’s…
21 00:02:12.300 ⇒ 00:02:16.829 Gabriel Lam: you know, it’s gonna take 4 weeks from now, and I’m like, ugh, okay. So…
22 00:02:18.090 ⇒ 00:02:30.200 Gabriel Lam: I reached out, I had a chat with Robert, and he was like, yeah, that’d be interesting, like, happy to have you step in and, you know, learn and help out wherever. And so I think with that in mind, that’s how this has all started.
23 00:02:30.480 ⇒ 00:02:31.030 Hannah Wang: I’m just…
24 00:02:31.030 ⇒ 00:02:35.370 Gabriel Lam: here to be like, I’m here to learn what you guys are doing, to…
25 00:02:35.370 ⇒ 00:02:36.100 Hannah Wang: Yeah.
26 00:02:36.100 ⇒ 00:02:43.390 Gabriel Lam: like, jump into any pain points, and then see what happens. So it’s, like, a very low expectation.
27 00:02:44.110 ⇒ 00:02:45.730 Gabriel Lam: Like…
28 00:02:45.930 ⇒ 00:02:52.839 Gabriel Lam: Like, I’m not… I’m… yeah, I was like, hey, I’m not looking to get paid or anything, honestly, I’m just here to…
29 00:02:53.120 ⇒ 00:02:57.389 Gabriel Lam: I’m just here to pass the time, and to do something productive.
30 00:02:57.640 ⇒ 00:03:01.509 Hannah Wang: Do you have background in PM or AI?
31 00:03:01.510 ⇒ 00:03:08.269 Gabriel Lam: I have a little bit, so… Yeah, to put a brief.
32 00:03:08.560 ⇒ 00:03:25.580 Gabriel Lam: the… my old company, they wanted people to implement these things, but there’s so much red tape, so we proposed stuff, and they’d be like, we don’t want to pay for it, and I’m like, okay, I get it. And then the PMing part is more a trans… a translation of…
33 00:03:26.120 ⇒ 00:03:29.079 Gabriel Lam: like… what I did every day, which was…
34 00:03:29.640 ⇒ 00:03:33.790 Gabriel Lam: manage people’s expectations and keep people happy. Yeah.
35 00:03:33.790 ⇒ 00:03:34.980 Hannah Wang: Basically, that’s…
36 00:03:34.980 ⇒ 00:03:35.870 Gabriel Lam: Both, like…
37 00:03:35.870 ⇒ 00:03:36.380 Hannah Wang: cameras.
38 00:03:36.380 ⇒ 00:03:44.159 Gabriel Lam: Yeah, I was like, I can… I can bring that over and see if… and then I think Robert also mentioned, he’s like, hey, there’s some areas that I think…
39 00:03:44.330 ⇒ 00:03:47.220 Gabriel Lam: I’d like some help,
40 00:03:47.620 ⇒ 00:03:56.719 Gabriel Lam: with, so that’s sort of where it is. But yeah, that’s sort of it. I don’t know how long I’ll be here for. I also don’t know…
41 00:03:57.440 ⇒ 00:04:03.170 Gabriel Lam: my capacity, I was… I told Robert, I was like, I’m guessing it’ll be halftime for the next month.
42 00:04:03.170 ⇒ 00:04:03.760 Hannah Wang: Yeah.
43 00:04:03.760 ⇒ 00:04:10.120 Gabriel Lam: And then once things get a little more clear, then we can talk about it then. But the next 4 weeks will be very, like…
44 00:04:10.670 ⇒ 00:04:17.479 Gabriel Lam: jump into whatever you want, and see how you can, you know, clean things up, or help us out.
45 00:04:17.480 ⇒ 00:04:18.260 Hannah Wang: Yeah.
46 00:04:18.269 ⇒ 00:04:19.309 Gabriel Lam: Sounds good.
47 00:04:19.310 ⇒ 00:04:22.969 Hannah Wang: So, hearing back from the lawyers, that’s with your visa, right?
48 00:04:22.990 ⇒ 00:04:23.870 Gabriel Lam: Yeah.
49 00:04:23.870 ⇒ 00:04:24.560 Hannah Wang: Okay.
50 00:04:25.410 ⇒ 00:04:30.220 Gabriel Lam: So that’s part of the… I was like, I’m… I don’t want to complicate anything for…
51 00:04:30.270 ⇒ 00:04:34.660 Hannah Wang: For the company, either. Yeah. And I think it’d be a lot easier to…
52 00:04:35.980 ⇒ 00:04:40.739 Gabriel Lam: just come in as a shadow, as opposed to any true role.
53 00:04:40.960 ⇒ 00:04:50.039 Gabriel Lam: But yeah, it seems like… I talked with Utam, and I think Utam wants to make it a little more official, so I’m gonna try to call Robert and be like, I don’t…
54 00:04:50.450 ⇒ 00:04:55.489 Gabriel Lam: there. But there’s also, like, NDAs and stuff, which I understand, so maybe
55 00:04:56.200 ⇒ 00:04:59.889 Gabriel Lam: I, like, signed the NDA, but I was like, I don’t think I need to sign a full contract.
56 00:05:02.080 ⇒ 00:05:08.169 Gabriel Lam: So, that’s sort of where I am, but good to have, good to see you, hope everything has been good since you…
57 00:05:08.390 ⇒ 00:05:09.480 Gabriel Lam: gone back.
58 00:05:09.480 ⇒ 00:05:16.609 Hannah Wang: Yeah, ugh, I mean… I’ve just been… I also had a chat with Robert yesterday about my role,
59 00:05:17.670 ⇒ 00:05:30.649 Hannah Wang: So, like, for me, I work on the design and marketing team, but then I’m also trying to help with go-to-market, which I feel like is… has been difficult for me, just because I’m not a very, like, strategic…
60 00:05:31.700 ⇒ 00:05:43.189 Hannah Wang: person, like, I’m more of, like, I can execute, and I’m, like, more detail-oriented, so I’d be, like, a good executive assistant type of person, but not, like, a pioneer or, like, an innovator.
61 00:05:43.190 ⇒ 00:05:43.760 Gabriel Lam: Hmm.
62 00:05:43.760 ⇒ 00:05:47.240 Hannah Wang: So it’s been a bit challenging, and Robert knows this already, so…
63 00:05:47.240 ⇒ 00:05:47.730 Gabriel Lam: Yeah.
64 00:05:47.730 ⇒ 00:05:50.610 Hannah Wang: Yeah, so my role, I’m like, I’m…
65 00:05:51.600 ⇒ 00:05:51.960 Gabriel Lam: Yay.
66 00:05:51.960 ⇒ 00:06:00.969 Hannah Wang: This is definitely not a long-term thing for me, either, because it’s, like, I cannot… I don’t thrive in a startup environment.
67 00:06:01.620 ⇒ 00:06:05.609 Hannah Wang: And everyone knows that. I’ve been… I’ve been complaining this whole time.
68 00:06:05.610 ⇒ 00:06:08.300 Gabriel Lam: Bureaucracy has its benefits.
69 00:06:08.300 ⇒ 00:06:09.020 Hannah Wang: Yeah.
70 00:06:09.860 ⇒ 00:06:16.989 Hannah Wang: Yeah, so… Yeah, I’ve been, I’ve been hanging in there, and there’s, like, like, wedding season is…
71 00:06:17.420 ⇒ 00:06:22.289 Hannah Wang: Like, it’s right now, basically. I’m just trying to, like, be on the lookout for any.
72 00:06:22.290 ⇒ 00:06:22.820 Gabriel Lam: Mmm.
73 00:06:22.820 ⇒ 00:06:24.579 Hannah Wang: opportunities there,
74 00:06:25.410 ⇒ 00:06:32.570 Hannah Wang: And trying to, like, edit my backlog of photos and stuff. And anyway, yeah, it’s just been…
75 00:06:33.090 ⇒ 00:06:37.529 Hannah Wang: like, I don’t know why my, like, my social calendar has also been…
76 00:06:37.530 ⇒ 00:06:38.120 Gabriel Lam: Yeah.
77 00:06:38.330 ⇒ 00:06:43.770 Hannah Wang: filled, and I’m like, my self needs some time alone, but that’s okay.
78 00:06:44.010 ⇒ 00:06:47.789 Gabriel Lam: I think you mentioned you had a second shooter gig after the trip?
79 00:06:48.200 ⇒ 00:06:54.290 Hannah Wang: Yeah, so that… that was actually… the bride and groom didn’t want a second.
80 00:06:54.290 ⇒ 00:06:55.180 Gabriel Lam: I see.
81 00:06:55.180 ⇒ 00:07:05.860 Hannah Wang: I have one for November 8th. I met with the lead. Yeah, it’s next week. I met with the lead yesterday. He’s, like, a 25-year-old.
82 00:07:06.230 ⇒ 00:07:06.820 Gabriel Lam: Ow.
83 00:07:06.820 ⇒ 00:07:14.310 Hannah Wang: I think he’s, like, still getting into it. Yeah. Like, he’s 2 years in, but I was like, dude, I feel like I’m…
84 00:07:14.550 ⇒ 00:07:21.959 Hannah Wang: I feel so old. I’m only 2 years older than him, but it just felt so, like, well, I’m… I feel a lot older.
85 00:07:21.960 ⇒ 00:07:24.150 Gabriel Lam: It’s the generation gap.
86 00:07:24.150 ⇒ 00:07:28.339 Hannah Wang: Yeah, it is, because he’s not… he’s technically 25, I think.
87 00:07:28.340 ⇒ 00:07:28.880 Gabriel Lam: He’s not…
88 00:07:29.130 ⇒ 00:07:35.619 Hannah Wang: Oh, never mind. He’s still Gen Z, but I feel more millennial than Gen Z.
89 00:07:35.620 ⇒ 00:07:36.520 Gabriel Lam: Yeah, yeah.
90 00:07:36.520 ⇒ 00:07:37.410 Hannah Wang: Backup, but…
91 00:07:37.410 ⇒ 00:07:38.260 Gabriel Lam: Yeah.
92 00:07:39.040 ⇒ 00:07:43.530 Hannah Wang: Anyway, but yeah, good to see you.
93 00:07:43.870 ⇒ 00:07:45.239 Hannah Wang: To see familiar faces.
94 00:07:45.240 ⇒ 00:07:46.060 Gabriel Lam: Yes.
95 00:07:46.060 ⇒ 00:07:50.260 Hannah Wang: So you can see, we are trying to nurture faith in brain.
96 00:07:50.260 ⇒ 00:07:51.710 Gabriel Lam: I appreciate that.
97 00:07:51.710 ⇒ 00:07:52.280 Hannah Wang: It’s…
98 00:07:52.280 ⇒ 00:07:53.590 Gabriel Lam: Even though there’s only 3 people.
99 00:07:54.090 ⇒ 00:07:55.580 Gabriel Lam: in that group.
100 00:07:55.930 ⇒ 00:08:10.900 Hannah Wang: It’s… I mean, we’re a small team, to begin with, so the odds of more Christian people is slim, but, yeah, let me know, like, what you want me to share with you, like, I can help you with anything.
101 00:08:10.900 ⇒ 00:08:12.609 Gabriel Lam: I appreciate that.
102 00:08:12.610 ⇒ 00:08:13.220 Hannah Wang: Yeah.
103 00:08:13.470 ⇒ 00:08:18.300 Gabriel Lam: I think… I think there’s really mainly two things. I think the first is…
104 00:08:18.410 ⇒ 00:08:24.990 Gabriel Lam: The stack is very different to what I’m used to. I’m used to, like, Microsoft Teams, first of all.
105 00:08:25.410 ⇒ 00:08:26.690 Gabriel Lam: And so…
106 00:08:27.110 ⇒ 00:08:46.990 Gabriel Lam: everything that I’m accustomed to is, like, hey, you know, GitHub, we have to use company, like, organizational GitHubs, we have to put everything into very specific, like, file structures and systems, and everything was sort of done through Microsoft or some sort of, like, Teams plugin, so…
107 00:08:47.600 ⇒ 00:08:50.929 Gabriel Lam: like, to-do lists, any sort of, like.
108 00:08:51.150 ⇒ 00:09:05.309 Gabriel Lam: project management, like, that was all done on Microsoft. And so, I’ve used Slack before, but here, you know, there’s, like, Linear, there’s all the other things, there’s Notion, and I’m like, okay, what…
109 00:09:05.440 ⇒ 00:09:07.190 Gabriel Lam: Where do I even start?
110 00:09:07.190 ⇒ 00:09:07.520 Hannah Wang: Okay.
111 00:09:07.520 ⇒ 00:09:22.019 Gabriel Lam: And so maybe, like, a better question is, on, like, your day-to-day, what do you look to first? Like, you open, I don’t know, you start your day, and you’re like, I usually look at my emails, then I look into Linear, then Notion, then, like, what’s the sort of flow?
112 00:09:22.200 ⇒ 00:09:27.719 Gabriel Lam: So we can start there, and then the other question is, like, more like, how do you chat with Robert?
113 00:09:27.720 ⇒ 00:09:31.250 Hannah Wang: How I cha- okay, that… okay, sure.
114 00:09:31.250 ⇒ 00:09:32.050 Gabriel Lam: Totally.
115 00:09:32.050 ⇒ 00:09:42.640 Hannah Wang: This meeting is recorded, so you can look back on it. Awesome. I’m gonna share my screen. I’ll give you the lay of the land, and if you ever don’t remember anything, you can refer.
116 00:09:42.640 ⇒ 00:09:44.820 Gabriel Lam: We’re gonna look back. Awesome.
117 00:09:44.820 ⇒ 00:09:48.640 Hannah Wang: I don’t know if, people showed you our platform, but…
118 00:09:48.640 ⇒ 00:09:49.880 Gabriel Lam: Yes, briefly.
119 00:09:49.880 ⇒ 00:09:57.440 Hannah Wang: Okay, sure. So how I start my day, honestly, it’s.
120 00:09:57.440 ⇒ 00:09:59.020 Gabriel Lam: Changes every day.
121 00:09:59.680 ⇒ 00:10:06.890 Hannah Wang: Kind of, but also not real. Kind of, and yes and no. So I open Slack first, and then I usually…
122 00:10:07.600 ⇒ 00:10:08.360 Hannah Wang: I guess this is…
123 00:10:08.360 ⇒ 00:10:08.860 Gabriel Lam: It’s interesting.
124 00:10:08.860 ⇒ 00:10:11.670 Hannah Wang: kind of how I manage my…
125 00:10:12.220 ⇒ 00:10:16.300 Hannah Wang: I guess, to-dos and prioritize and stuff, so obviously, like.
126 00:10:16.300 ⇒ 00:10:16.890 Gabriel Lam: Complete.
127 00:10:16.890 ⇒ 00:10:27.700 Hannah Wang: maybe… I think you’re in less channels than I am for now, but I, first of all, like, try to group it. So I have a marketing group with all the marketing channels, I have the sales, partnerships.
128 00:10:27.870 ⇒ 00:10:31.660 Hannah Wang: Promos fun, etc. This is…
129 00:10:31.760 ⇒ 00:10:33.870 Hannah Wang: Yeah, this is empty, but…
130 00:10:33.870 ⇒ 00:10:34.930 Gabriel Lam: That’s fine.
131 00:10:35.210 ⇒ 00:10:37.150 Hannah Wang: Yeah, so what I do is I…
132 00:10:37.730 ⇒ 00:10:38.320 Gabriel Lam: Yeah.
133 00:10:38.820 ⇒ 00:10:51.100 Hannah Wang: Depending on what I feel like I have the most energy for, and what’s most urgent, I… I’m in two kind of sections, right? So one is the more design marketing, and then the other is sales. So depending on that, like, I try to…
134 00:10:51.100 ⇒ 00:10:51.590 Gabriel Lam: Wow.
135 00:10:51.590 ⇒ 00:10:59.299 Hannah Wang: Well, first of all, I log my hours, on Clockify. I don’t know if you’re doing this as well.
136 00:10:59.300 ⇒ 00:11:03.429 Gabriel Lam: I need to talk with… Robert, I knew Tom about this.
137 00:11:03.430 ⇒ 00:11:08.069 Hannah Wang: Okay, yeah. Well, this is the very first thing I pull up, and then I just start.
138 00:11:08.070 ⇒ 00:11:08.640 Gabriel Lam: like, not.
139 00:11:08.640 ⇒ 00:11:16.930 Hannah Wang: I press start, and I… I start tracking my time, and later I fill in, like, oh, what I did. And then… and then I go into Slack, and I’m like, okay.
140 00:11:16.930 ⇒ 00:11:17.490 Gabriel Lam: it, right?
141 00:11:17.490 ⇒ 00:11:21.390 Hannah Wang: I catch up on all my messages and whatever I can…
142 00:11:21.390 ⇒ 00:11:21.930 Gabriel Lam: put it down here.
143 00:11:21.930 ⇒ 00:11:28.930 Hannah Wang: kind of tackle in less than 10 minutes, I’ll do it right there. But if not, I usually…
144 00:11:28.930 ⇒ 00:11:29.490 Gabriel Lam: guitar part.
145 00:11:29.490 ⇒ 00:11:35.109 Hannah Wang: try to… so let’s say this is gonna take me more than an hour or two, I usually save it for later.
146 00:11:36.810 ⇒ 00:11:41.749 Hannah Wang: And Slack is cool because it has, like, a later tab, and you can kind of, like.
147 00:11:41.910 ⇒ 00:11:52.639 Hannah Wang: go back to it and stuff, just so you don’t, lose it, because sometimes when you unread messages… you can unread messages, but sometimes, like, you forget to mark it as unread, so you just pin it as later.
148 00:11:52.640 ⇒ 00:11:53.080 Gabriel Lam: Yep.
149 00:11:53.080 ⇒ 00:11:57.820 Hannah Wang: So I… I go through that first, and then I go to my email.
150 00:11:57.820 ⇒ 00:12:15.620 Hannah Wang: I don’t have a ton of emails. I feel like Robin and Utam and the PMs have more, because they’re client-facing, but I’m… I’m internal, so, yeah, I just look through any new ones, and my tactic is anything I need to do, I leave unread, so that I can always just go back.
151 00:12:15.620 ⇒ 00:12:16.400 Gabriel Lam: Find it, yeah.
152 00:12:16.400 ⇒ 00:12:18.090 Hannah Wang: Yeah,
153 00:12:18.750 ⇒ 00:12:33.630 Hannah Wang: So that’s… yeah, Slack, just, like, yeah, getting familiar with it, using the later thing is helpful for me, so I can just, like, keep track. Okay, these are the things that I kind of need to do that aren’t super urgent, but,
154 00:12:34.120 ⇒ 00:12:47.769 Hannah Wang: it depends on, like, prioritization, right? So, that’s where you can go into linear as well. I know linear, it looks a lot different than, like, Jira or, like, whatever other,
155 00:12:47.890 ⇒ 00:12:49.929 Hannah Wang: PM software, but…
156 00:12:50.530 ⇒ 00:13:02.530 Hannah Wang: Yeah, so get… get accustomed to it. I know it’s confu- in the beginning, I was like, what the heck is this? Like, I don’t like it at all. But, yeah, I mean, obviously, it’s just a learning curve, so…
157 00:13:02.530 ⇒ 00:13:03.609 Gabriel Lam: I’ve explored.
158 00:13:03.610 ⇒ 00:13:10.930 Hannah Wang: Yeah, I just look through both my teams, so I’m in the marketing team, and I’m in the sales team, and I look at our current cycle.
159 00:13:10.930 ⇒ 00:13:11.280 Gabriel Lam: listen.
160 00:13:11.280 ⇒ 00:13:12.089 Hannah Wang: I just look at…
161 00:13:12.090 ⇒ 00:13:12.420 Gabriel Lam: we just.
162 00:13:12.420 ⇒ 00:13:24.659 Hannah Wang: what needs to be reviewed, like, what needs… yeah, what… this is what needs to be reviewed, and what’s in progress, and, like, what’s left to do. We’re at the end of our cycle, so there’s not, like, a lot of to-dos. A lot of them are client reviews.
163 00:13:24.660 ⇒ 00:13:25.190 Gabriel Lam: scary.
164 00:13:25.190 ⇒ 00:13:31.520 Hannah Wang: AKA, like, Robert and Utam Review, or any, like, other AI team or data You think…
165 00:13:31.520 ⇒ 00:13:34.459 Gabriel Lam: You know, it’s just something I have confidence in doing.
166 00:13:34.460 ⇒ 00:13:36.840 Hannah Wang: Yeah, so this is kind of… I…
167 00:13:36.840 ⇒ 00:13:37.230 Gabriel Lam: luck.
168 00:13:37.230 ⇒ 00:13:49.340 Hannah Wang: look at, but honestly, for sales, because it’s so fast-paced, a lot of it is, like, ad hoc, and you can’t… like, it’s hard to make tickets for everything, so that’s why, honestly.
169 00:13:49.340 ⇒ 00:13:54.699 Gabriel Lam: This later thing is my quote-unquote… It’s your go-to.
170 00:13:54.700 ⇒ 00:14:02.770 Hannah Wang: yeah, that’s the go-to, but I feel like if you’re gonna help with clients, or be more client-facing, like, it’ll be…
171 00:14:02.770 ⇒ 00:14:03.679 Gabriel Lam: with the team.
172 00:14:03.680 ⇒ 00:14:07.700 Hannah Wang: more organized, I feel like, and I think you’ll have, like, legit.
173 00:14:07.700 ⇒ 00:14:09.809 Gabriel Lam: like, fleshed-out boards.
174 00:14:09.810 ⇒ 00:14:18.079 Hannah Wang: So yeah, that’s… Yeah, getting… in terms of, like, tips for using linear, I know some people…
175 00:14:18.080 ⇒ 00:14:18.760 Gabriel Lam: musical play.
176 00:14:18.760 ⇒ 00:14:22.720 Hannah Wang: like to use the list view. Rico, who’s our ops.
177 00:14:22.720 ⇒ 00:14:23.550 Gabriel Lam: Rotate between.
178 00:14:23.550 ⇒ 00:14:26.359 Hannah Wang: person, like, he likes to do that, but Utam and I.
179 00:14:26.360 ⇒ 00:14:26.680 Gabriel Lam: daily.
180 00:14:26.680 ⇒ 00:14:35.400 Hannah Wang: I prefer a board view, because it looks like Jira, or what I’m used to, so you can just move things to different stages. And…
181 00:14:35.910 ⇒ 00:14:39.139 Gabriel Lam: Yeah, if you feel BPMing, then…
182 00:14:39.140 ⇒ 00:14:44.380 Hannah Wang: You’re gonna be involved with, like, grooming, probably, and
183 00:14:44.640 ⇒ 00:14:52.459 Hannah Wang: yeah, just, like, planning and stuff, so… I don’t know who you’re gonna… like, do you know what you’re gonna come for? Or, like…
184 00:14:52.460 ⇒ 00:14:56.510 Gabriel Lam: It’s mostly going to… so… I believe there’s…
185 00:14:57.200 ⇒ 00:15:07.360 Gabriel Lam: like, 3 buckets. The first, I was like, hey, I’m interested in the internal AI stuff. Yeah. So I was… I met up… I chatted with Sam Roberts, and…
186 00:15:07.820 ⇒ 00:15:10.790 Gabriel Lam: It’s like, that team, yes.
187 00:15:10.790 ⇒ 00:15:11.350 Hannah Wang: Yep.
188 00:15:11.470 ⇒ 00:15:18.460 Gabriel Lam: And then a little bit of QTM, just because I wanted to know how to sort of storyboard.
189 00:15:18.600 ⇒ 00:15:26.970 Gabriel Lam: And, like, package whatever offerings you guys have to clients. And then the last thing, I was like, hey, the last thing is sort of other.
190 00:15:26.970 ⇒ 00:15:27.650 Hannah Wang: Wait.
191 00:15:27.650 ⇒ 00:15:35.430 Gabriel Lam: there’s this giant ecosystem. It’s never, like, you get, you know, siloed into one thing. I don’t think that’s very healthy.
192 00:15:35.800 ⇒ 00:15:41.340 Gabriel Lam: And so, Robert was like, hey, we have a pretty mature data practice, and you also don’t have to feel like
193 00:15:41.440 ⇒ 00:15:47.679 Gabriel Lam: you’re in corporate, where you’re sucking just one thing. Yeah. So that’s really the third bucket, and it’s sort of, like.
194 00:15:48.070 ⇒ 00:15:49.480 Gabriel Lam: proportionally.
195 00:15:49.650 ⇒ 00:15:51.990 Gabriel Lam: 1 to 3… Okay.
196 00:15:52.040 ⇒ 00:15:52.640 Hannah Wang: Split.
197 00:15:52.640 ⇒ 00:15:53.410 Gabriel Lam: Yeah.
198 00:15:53.590 ⇒ 00:15:54.280 Hannah Wang: Okay.
199 00:15:54.650 ⇒ 00:16:01.159 Hannah Wang: Yeah, I… I know U-Ham is PMing the AI team, I think, currently, so you’ll probably…
200 00:16:01.760 ⇒ 00:16:03.730 Hannah Wang: Hop on with him and just…
201 00:16:04.300 ⇒ 00:16:13.289 Hannah Wang: groom this, and then for GTM, it’s Robert, me, and Ryan. He’s… he was our content person, but he’s more becoming, like, a sales coordinator role.
202 00:16:13.770 ⇒ 00:16:21.679 Hannah Wang: And I’m more, like, the middle of the sales funnel, like, nurturing leads and getting them to pop on a call with us.
203 00:16:22.360 ⇒ 00:16:29.550 Hannah Wang: So… Yeah, I’ll kind of let Robert, like, add you to whatever meeting he thinks you should.
204 00:16:29.550 ⇒ 00:16:29.910 Gabriel Lam: Texas.
205 00:16:29.910 ⇒ 00:16:38.459 Hannah Wang: Yeah, but we do have, like, our Monday kickoff meeting for go-to-market. But yeah, any, like, go-to-market stuff, you can talk to me as well. Like, I…
206 00:16:38.460 ⇒ 00:16:39.300 Gabriel Lam: Okay.
207 00:16:40.770 ⇒ 00:16:52.189 Hannah Wang: like, they know I don’t necessarily want to be in this role, but I’m just filling in until we have, like, a dedicated go-to-market kind of lead person, so I… I do a lot of, like.
208 00:16:52.190 ⇒ 00:17:05.969 Hannah Wang: the onboarding… like, I’ve onboarded, like, 3 sales coordinators and just, like, helped walk them through things, so you can ask me any, like, go-to-market related questions. Okay. But yeah, this is linear,
209 00:17:06.099 ⇒ 00:17:06.770 Hannah Wang: I think.
210 00:17:06.770 ⇒ 00:17:07.109 Gabriel Lam: community.
211 00:17:07.119 ⇒ 00:17:20.860 Hannah Wang: as you watch sprints and grooming sessions and stuff like that, like, stand-ups, I mean, I think you’ll start to get a feel for, like, what we do, how it works, basically.
212 00:17:20.869 ⇒ 00:17:21.519 Gabriel Lam: A lot.
213 00:17:21.920 ⇒ 00:17:24.900 Hannah Wang: But yeah, there’s, like, point estimates with priorities, there’s…
214 00:17:24.900 ⇒ 00:17:25.300 Gabriel Lam: Gotcha.
215 00:17:25.300 ⇒ 00:17:27.129 Hannah Wang: Like, what cycle it’s in, like, what project.
216 00:17:27.130 ⇒ 00:17:27.480 Gabriel Lam: daughter.
217 00:17:27.480 ⇒ 00:17:30.900 Hannah Wang: is in, so I think during grooming sessions, that’s when you fill it all in.
218 00:17:31.430 ⇒ 00:17:33.510 Hannah Wang: And then…
219 00:17:33.510 ⇒ 00:17:34.160 Gabriel Lam: to hit…
220 00:17:34.160 ⇒ 00:17:36.570 Hannah Wang: So that’s linear.
221 00:17:36.980 ⇒ 00:17:43.319 Hannah Wang: So, I use this Yeah, I use it, I try to use it, but mostly it’s just, like, all.
222 00:17:43.320 ⇒ 00:17:46.449 Gabriel Lam: It’s mostly a Slack, and then, yeah, your day-to-day, got it.
223 00:17:46.450 ⇒ 00:17:52.479 Hannah Wang: And then, in addition to this, like, I also like to keep a notebook.
224 00:17:52.480 ⇒ 00:17:53.480 Gabriel Lam: Of…
225 00:17:53.480 ⇒ 00:17:54.429 Hannah Wang: my to-dos.
226 00:17:54.430 ⇒ 00:17:54.960 Gabriel Lam: Because…
227 00:17:54.960 ⇒ 00:18:00.409 Hannah Wang: I feel like this list also tends to get long, and sometimes I can’t clear it right away.
228 00:18:00.410 ⇒ 00:18:00.930 Gabriel Lam: Yeah.
229 00:18:00.930 ⇒ 00:18:08.179 Hannah Wang: I just have, like, a notebook of, like, I split it between go-to-market and design, and just write down, like, okay, these are all the things that are, like, in
230 00:18:08.680 ⇒ 00:18:10.150 Hannah Wang: The pipeline, and…
231 00:18:10.150 ⇒ 00:18:10.620 Gabriel Lam: Yeah.
232 00:18:10.620 ⇒ 00:18:12.050 Hannah Wang: done eventually.
233 00:18:12.050 ⇒ 00:18:12.560 Gabriel Lam: Yeah.
234 00:18:12.560 ⇒ 00:18:20.020 Hannah Wang: try to, like, prioritize based on that, so that’s just, like, a tip I… and, like, during meetings and stuff, people say things, and you just want to write it down.
235 00:18:20.020 ⇒ 00:18:21.079 Gabriel Lam: That’s what I…
236 00:18:21.080 ⇒ 00:18:21.830 Hannah Wang: do.
237 00:18:21.830 ⇒ 00:18:22.340 Gabriel Lam: Okay.
238 00:18:22.340 ⇒ 00:18:28.650 Hannah Wang: Yeah, and then… and then after I kind of, like, clean out my inbox, you know.
239 00:18:28.650 ⇒ 00:18:31.690 Gabriel Lam: In a sense, and just, like, comb through it.
240 00:18:31.690 ⇒ 00:18:44.729 Hannah Wang: That’s when I get into the deep, nitty-gritty. So I’ll kind of share, like, some tools that I use to help me with that. So this is the platform, just in case you don’t have the link, I will send it to you.
241 00:18:44.730 ⇒ 00:18:47.379 Gabriel Lam: I think I have it.
242 00:18:47.890 ⇒ 00:18:48.620 Gabriel Lam: But yeah.
243 00:18:48.930 ⇒ 00:18:49.640 Hannah Wang: Okay, cool.
244 00:18:49.640 ⇒ 00:18:50.570 Gabriel Lam: Thank y’all.
245 00:18:50.760 ⇒ 00:18:55.450 Hannah Wang: Yep, so this is our platform… oops. Also, this is…
246 00:18:55.450 ⇒ 00:18:56.010 Gabriel Lam: You can’t…
247 00:18:56.010 ⇒ 00:19:06.189 Hannah Wang: browser that is nice, because all your tabs are vertical. It’s called Arc. It did take me a while to get used to using it, but, like, I know Utam and Robert use it.
248 00:19:06.190 ⇒ 00:19:06.850 Gabriel Lam: Yeah.
249 00:19:06.850 ⇒ 00:19:09.179 Hannah Wang: It’s better than having a bunch of tabs across the…
250 00:19:09.180 ⇒ 00:19:09.540 Gabriel Lam: True.
251 00:19:09.540 ⇒ 00:19:11.349 Hannah Wang: top, and they all get, like, really small.
252 00:19:11.350 ⇒ 00:19:11.990 Gabriel Lam: Good.
253 00:19:11.990 ⇒ 00:19:29.930 Hannah Wang: So this is nice. You can also have, like, different workspaces. Like, this is my… I think Google has… Chrome has this too, but, like, my workspace, my personal, my other personal. Anyway, so this is our platform where you can see all the meetings, that…
254 00:19:30.280 ⇒ 00:19:37.230 Hannah Wang: So, later, after this call ends, after maybe a couple minutes, you’ll be able to find it, and you control your
255 00:19:37.660 ⇒ 00:19:45.070 Hannah Wang: For, like, the date range and you. So let me just dig into one that I had earlier today.
256 00:19:45.190 ⇒ 00:19:46.030 Hannah Wang: We can obviously…
257 00:19:46.030 ⇒ 00:19:48.120 Gabriel Lam: Okay, so it’s just, yeah, got it.
258 00:19:48.120 ⇒ 00:19:56.440 Hannah Wang: And you can look at the summary, and what I find the most helpful is the transcript, because sometimes, like, after meetings.
259 00:19:56.670 ⇒ 00:20:00.520 Hannah Wang: There might be, like, a lot of to-dos, and…
260 00:20:00.520 ⇒ 00:20:01.110 Gabriel Lam: dates and track.
261 00:20:01.110 ⇒ 00:20:09.060 Hannah Wang: you can ask ChatGPT to be like, hey, what was discussed? Or you can even talk, like, type it in here, into the right-hand side.
262 00:20:09.060 ⇒ 00:20:09.680 Gabriel Lam: portions.
263 00:20:09.680 ⇒ 00:20:12.480 Hannah Wang: I just prefer ChatGPT, because I feel like it’s…
264 00:20:12.480 ⇒ 00:20:13.409 Gabriel Lam: Thinking to, like.
265 00:20:13.410 ⇒ 00:20:17.299 Hannah Wang: I don’t know, I’m just… used to the layout that I have.
266 00:20:17.530 ⇒ 00:20:20.889 Gabriel Lam: I also have paid chat GPT.
267 00:20:21.130 ⇒ 00:20:25.299 Hannah Wang: Oh, you can be added to… Our Brain Forge.
268 00:20:25.460 ⇒ 00:20:26.030 Gabriel Lam: Okay.
269 00:20:26.030 ⇒ 00:20:31.770 Hannah Wang: account, and then you can ask Rico to help you with that. And yeah, I’ll kind of dig into…
270 00:20:31.770 ⇒ 00:20:32.520 Gabriel Lam: It’s a good thing.
271 00:20:32.520 ⇒ 00:20:33.000 Hannah Wang: this…
272 00:20:33.000 ⇒ 00:20:33.390 Gabriel Lam: confused.
273 00:20:33.390 ⇒ 00:20:36.380 Hannah Wang: Don’t mind this chat, this is me family planning, that’s kind of…
274 00:20:36.380 ⇒ 00:20:38.410 Gabriel Lam: Fine, no, you’re good. You’re good.
275 00:20:38.410 ⇒ 00:20:41.409 Hannah Wang: Yeah, so this… I use this.
276 00:20:41.410 ⇒ 00:20:41.880 Gabriel Lam: So cute.
277 00:20:43.090 ⇒ 00:20:43.889 Gabriel Lam: Let’s see it.
278 00:20:43.890 ⇒ 00:20:47.250 Hannah Wang: These two tabs, like, I don’t really use, but I…
279 00:20:47.250 ⇒ 00:20:48.010 Gabriel Lam: Let’s go.
280 00:20:48.010 ⇒ 00:20:49.679 Hannah Wang: I don’t know if it’s up to date, but…
281 00:20:49.680 ⇒ 00:20:50.390 Gabriel Lam: would be…
282 00:20:50.390 ⇒ 00:20:53.070 Hannah Wang: We integrated this platform with Linear, so…
283 00:20:53.070 ⇒ 00:20:53.430 Gabriel Lam: Dad.
284 00:20:53.890 ⇒ 00:20:58.189 Gabriel Lam: So you could just take insights and then turn them into action items on the year.
285 00:20:58.190 ⇒ 00:20:58.680 Hannah Wang: Yeah.
286 00:20:58.680 ⇒ 00:21:02.820 Gabriel Lam: It can be automatically ticketed into Lanier, but I don’t…
287 00:21:02.820 ⇒ 00:21:04.810 Hannah Wang: The PMs use this, they might.
288 00:21:04.810 ⇒ 00:21:05.180 Gabriel Lam: Yep.
289 00:21:06.790 ⇒ 00:21:14.759 Hannah Wang: Yeah, so this is very helpful for me, especially because, like, Robert and Utam have sales calls that I’m not in, and so
290 00:21:15.460 ⇒ 00:21:16.820 Hannah Wang: I need to write follow-up emails.
291 00:21:16.820 ⇒ 00:21:17.380 Gabriel Lam: But very…
292 00:21:17.380 ⇒ 00:21:25.040 Hannah Wang: So I just take the transcript, and I feed it into a GPT project, and I’m like, hey, help me draft a follow-up.
293 00:21:25.040 ⇒ 00:21:25.690 Gabriel Lam: Has he?
294 00:21:25.690 ⇒ 00:21:39.520 Hannah Wang: Another helpful area of the platform is, for go-to-market specifically, is the marketing assets page. This is all of our sales collateral, and you can kind of, like, filter
295 00:21:39.970 ⇒ 00:21:42.419 Hannah Wang: Based on the type, or, like.
296 00:21:42.650 ⇒ 00:21:45.829 Hannah Wang: The theme, the content type, the industry, the client.
297 00:21:45.830 ⇒ 00:21:46.170 Gabriel Lam: Okay.
298 00:21:46.170 ⇒ 00:21:49.570 Hannah Wang: And… Yeah, so…
299 00:21:50.020 ⇒ 00:22:06.730 Hannah Wang: You can kind of see, like, this is our AI capabilities deck. You can even copy the title and the description, if you want to just, like, paste it into an email or a message, you can view what it looks like. And we host everything on our own domain.
300 00:22:06.730 ⇒ 00:22:07.860 Gabriel Lam: Yeah. Okay.
301 00:22:08.270 ⇒ 00:22:10.490 Hannah Wang: So, it’s not like a Google Drive or anything.
302 00:22:10.490 ⇒ 00:22:11.040 Gabriel Lam: Dark.
303 00:22:11.040 ⇒ 00:22:20.919 Hannah Wang: And you can also copy the link, which is probably the most important part. Copy it, and you just send it to people. So this, I go to this a lot,
304 00:22:21.370 ⇒ 00:22:25.620 Hannah Wang: just when I’m, like, trying to figure out what case study to send a lead, or…
305 00:22:25.620 ⇒ 00:22:28.710 Gabriel Lam: Stuff like that, when pitching.
306 00:22:29.640 ⇒ 00:22:30.410 Gabriel Lam: dark asthma.
307 00:22:30.410 ⇒ 00:22:35.839 Hannah Wang: And… I’m sure this second section will be helpful for you.
308 00:22:36.530 ⇒ 00:22:40.610 Hannah Wang: or to… Let’s say, externally help clients.
309 00:22:40.610 ⇒ 00:22:41.150 Gabriel Lam: Huh.
310 00:22:41.150 ⇒ 00:22:46.840 Hannah Wang: External clients and not internal, but yeah, so that’s… that’s there for your… information.
311 00:22:46.840 ⇒ 00:22:47.240 Gabriel Lam: Yeah.
312 00:22:47.240 ⇒ 00:23:03.540 Hannah Wang: So yes, this is a tool I use a lot. Obviously, ChatGPT, I use all the time. I have this open all the time. You can ask Rico, he’s our ops person, like I said, to give you access. So if any, like, access question you have, you can ask.
313 00:23:03.540 ⇒ 00:23:07.390 Gabriel Lam: She’d be able to help you. And…
314 00:23:07.390 ⇒ 00:23:12.399 Hannah Wang: these… I don’t know if you’re familiar with, like, projects in ChatGPT, but basically.
315 00:23:12.400 ⇒ 00:23:14.219 Gabriel Lam: A little bit. I’ve…
316 00:23:14.480 ⇒ 00:23:22.439 Gabriel Lam: It’s been a tough one, where I’m just like, sometimes it works, sometimes I’m like, it kind of, you know, overlaps between multiple projects, and I’m like, where does it go?
317 00:23:22.440 ⇒ 00:23:23.190 Hannah Wang: I know.
318 00:23:23.190 ⇒ 00:23:23.900 Gabriel Lam: It is what it is.
319 00:23:23.900 ⇒ 00:23:28.769 Hannah Wang: So, what you can do, this is where I’ll start to pull up Notion,
320 00:23:28.950 ⇒ 00:23:34.089 Hannah Wang: I know Notion is, like, a behemoth of a thing, like, so many…
321 00:23:34.250 ⇒ 00:23:46.450 Hannah Wang: freaking pages, and it took me a while to get used to it. But, there’s a prompt library, where people have created different prompts.
322 00:23:46.450 ⇒ 00:23:47.939 Gabriel Lam: I can help you with the frame.
323 00:23:47.940 ⇒ 00:24:03.099 Hannah Wang: tasks. I know there’s a lot, but basically, you just copy the prompt text over here with the copy to clipboard, and you can create a new project and name it, like, whatever, let’s see, LinkedIn.
324 00:24:03.260 ⇒ 00:24:03.900 Gabriel Lam: Yeah.
325 00:24:03.900 ⇒ 00:24:09.460 Hannah Wang: Book generator, create project, and then you feed it the instructions.
326 00:24:09.650 ⇒ 00:24:16.010 Hannah Wang: over here, and you save it. And so, whenever you need, like, LinkedIn hook generator-specific help.
327 00:24:16.010 ⇒ 00:24:16.490 Gabriel Lam: on it.
328 00:24:16.490 ⇒ 00:24:19.550 Hannah Wang: go into this project and ask, I need a block.
329 00:24:19.770 ⇒ 00:24:20.110 Gabriel Lam: Okay.
330 00:24:20.700 ⇒ 00:24:22.959 Hannah Wang: So that’s how I use ChatGPT.
331 00:24:22.960 ⇒ 00:24:23.540 Gabriel Lam: Yeah.
332 00:24:23.540 ⇒ 00:24:26.370 Hannah Wang: So you can see I created all these kind of projects.
333 00:24:26.370 ⇒ 00:24:27.200 Gabriel Lam: Lovely.
334 00:24:27.200 ⇒ 00:24:33.759 Hannah Wang: And then… yeah, so that’s ChatGPT. I know there’s, like, we have…
335 00:24:33.990 ⇒ 00:24:40.080 Hannah Wang: I think we have, like, Claude and Gemini? I don’t know if we have Gemini, but anyway, like, all these other AIs.
336 00:24:40.080 ⇒ 00:24:41.579 Gabriel Lam: I’m assuming Claude for code.
337 00:24:42.000 ⇒ 00:24:42.949 Gabriel Lam: to, I think…
338 00:24:42.950 ⇒ 00:24:48.000 Hannah Wang: I think so. I think we use cursor.
339 00:24:48.960 ⇒ 00:24:56.890 Hannah Wang: Yeah, but I, I just use ChatGPT. And then Notion, so this is Notion,
340 00:24:57.330 ⇒ 00:25:03.049 Hannah Wang: I know people are like, oh, look through, and just, like, dig through stuff, but it’s, like, so overwhelming.
341 00:25:03.050 ⇒ 00:25:14.740 Gabriel Lam: It is. I mean, I’ve tried to use it for my personal life. I think the part that confused me was when I looked through Notion, parts were outdated, so I was like, oh, is Notion something that you guys started? But…
342 00:25:14.940 ⇒ 00:25:23.499 Gabriel Lam: haven’t yet updated, or isn’t up to speed, or is it, like, something that you guys are sunsetting? That’s the part where I was like, I don’t know where it stands.
343 00:25:23.500 ⇒ 00:25:23.860 Hannah Wang: Yes.
344 00:25:24.450 ⇒ 00:25:27.040 Hannah Wang: I mean, let’s see, for…
345 00:25:27.410 ⇒ 00:25:29.210 Gabriel Lam: I think for clients.
346 00:25:29.880 ⇒ 00:25:32.939 Hannah Wang: It’s tricky, because there’s just stuff everywhere.
347 00:25:32.940 ⇒ 00:25:33.460 Gabriel Lam: For sure.
348 00:25:33.460 ⇒ 00:25:36.330 Hannah Wang: We use Figma, we use…
349 00:25:36.570 ⇒ 00:25:43.450 Hannah Wang: Google Drive, we use Notion, we use our platform, we use HubSpot for CRM. Okay. But I think…
350 00:25:44.090 ⇒ 00:25:49.810 Hannah Wang: Yeah, I think we do still use Notion specifically for, like, documentation.
351 00:25:49.810 ⇒ 00:25:52.980 Gabriel Lam: Okay. Or, like, SOPs. Yeah.
352 00:25:53.070 ⇒ 00:26:05.509 Hannah Wang: Yeah, so we still do use it, but yeah, some things, for example, like, our leads page… I think this is kind of outdated now. We mostly use HubSpot.
353 00:26:05.510 ⇒ 00:26:06.180 Gabriel Lam: I didn’t make it.
354 00:26:06.180 ⇒ 00:26:07.669 Hannah Wang: And like I said.
355 00:26:07.670 ⇒ 00:26:08.030 Gabriel Lam: friends.
356 00:26:08.030 ⇒ 00:26:13.640 Hannah Wang: I think all of our credentials are on 1Pass, so you can ask Rico for that, but…
357 00:26:15.710 ⇒ 00:26:21.470 Hannah Wang: Yeah, so this is… like, HubSpot is new to me as well, so, but…
358 00:26:21.470 ⇒ 00:26:21.790 Gabriel Lam: Fantastic.
359 00:26:21.790 ⇒ 00:26:23.800 Hannah Wang: This is where everything is…
360 00:26:24.450 ⇒ 00:26:31.379 Hannah Wang: For the most part. Yep. But other than that, like, like I said, the…
361 00:26:32.440 ⇒ 00:26:40.800 Hannah Wang: Yeah, like, the prompts, or just, like, ICP, for example. This is a page that I go to often.
362 00:26:41.790 ⇒ 00:26:45.059 Hannah Wang: I will just send you whatever page that I…
363 00:26:45.230 ⇒ 00:26:46.110 Gabriel Lam: Thank you.
364 00:26:46.790 ⇒ 00:26:57.180 Hannah Wang: This is not fully fleshed out, but it gives you a general gist of our ICP. Yeah. And…
365 00:26:58.510 ⇒ 00:27:04.789 Hannah Wang: I’m trying to see… how do I get rid of the Zoom bar? Okay, that’s okay.
366 00:27:04.960 ⇒ 00:27:06.779 Hannah Wang: clients. I think…
367 00:27:08.800 ⇒ 00:27:17.320 Hannah Wang: like, there are some documents that are created for clients still, I just don’t know where they live, like, I don’t…
368 00:27:17.320 ⇒ 00:27:18.149 Gabriel Lam: Look at the…
369 00:27:18.150 ⇒ 00:27:22.460 Hannah Wang: But, I’m sure Rico can help you with that.
370 00:27:22.460 ⇒ 00:27:25.709 Gabriel Lam: Got it, okay. A lot of things. Got it.
371 00:27:25.940 ⇒ 00:27:30.790 Hannah Wang: So yeah, I use Notion for reading documentation, or, like, the prompt.
372 00:27:31.020 ⇒ 00:27:38.819 Hannah Wang: Or… Yeah, but it is kind of… Slightly outdated, in a sense.
373 00:27:39.420 ⇒ 00:27:50.400 Hannah Wang: parts are not touched as much anymore, but that’s okay. So yeah, that’s Notion, GPT, the platform…
374 00:27:50.560 ⇒ 00:28:02.930 Hannah Wang: I’m just trying to think what else I do… I mean, I have access to Robert and Utam’s email, just because I send… help send, follow-ups.
375 00:28:04.060 ⇒ 00:28:05.220 Hannah Wang: For them, so…
376 00:28:05.220 ⇒ 00:28:05.570 Gabriel Lam: Yep.
377 00:28:05.570 ⇒ 00:28:09.100 Hannah Wang: If you have, like, a question about a client.
378 00:28:09.420 ⇒ 00:28:20.590 Hannah Wang: and you want me to, like, dig through their emails, like, I can totally do that. They can also have access to it as well. And then, I also have access to their LinkedIn.
379 00:28:20.910 ⇒ 00:28:24.189 Gabriel Lam: Yeah, so if you need… Okay. Then this is UTAM, so…
380 00:28:24.190 ⇒ 00:28:30.310 Hannah Wang: Yeah, if anything, I… I have… I feel like I’m their executive assistant.
381 00:28:31.250 ⇒ 00:28:32.529 Hannah Wang: I have access to all these things.
382 00:28:32.530 ⇒ 00:28:34.700 Gabriel Lam: But you’re not, you’re not posting the posts?
383 00:28:34.890 ⇒ 00:28:39.180 Gabriel Lam: With his AI-generated photos. I still remember that. He was like.
384 00:28:39.180 ⇒ 00:28:49.009 Hannah Wang: Dude, that… I am… I was involved in that, though, like, because Robert has no photos that we could use, so, like, when we try to…
385 00:28:49.280 ⇒ 00:28:49.770 Hannah Wang: Because.
386 00:28:49.770 ⇒ 00:28:50.170 Gabriel Lam: What’s…
387 00:28:50.170 ⇒ 00:28:57.629 Hannah Wang: obviously, content with photos performs a lot better, but, like, there’s only so many photos I can give.
388 00:28:57.630 ⇒ 00:28:59.239 Gabriel Lam: That one, that’s the one.
389 00:29:00.460 ⇒ 00:29:04.560 Hannah Wang: There’s a lot more. Like, this one is also AI-generated.
390 00:29:05.640 ⇒ 00:29:11.490 Hannah Wang: But anyway, we stopped doing this, but yeah.
391 00:29:11.490 ⇒ 00:29:12.160 Gabriel Lam: Idiot.
392 00:29:12.160 ⇒ 00:29:24.739 Hannah Wang: I don’t know if you’ll… I mean, obviously, I use Swigma a ton, but I don’t know if you’ll necessarily need to. If anything, you probably might…
393 00:29:24.890 ⇒ 00:29:33.070 Hannah Wang: You look so zoomed in… That’s okay. There’s…
394 00:29:33.980 ⇒ 00:29:36.230 Hannah Wang: Yeah, I don’t know, like, for specific…
395 00:29:36.780 ⇒ 00:29:42.110 Gabriel Lam: Yeah, well, yeah, I don’t think so. I think Figma I’m also most familiar with.
396 00:29:42.620 ⇒ 00:29:43.900 Hannah Wang: The most familiar.
397 00:29:44.050 ⇒ 00:29:45.829 Gabriel Lam: So that’s the part I’m least…
398 00:29:45.830 ⇒ 00:29:46.409 Hannah Wang: Okay, cool.
399 00:29:46.410 ⇒ 00:29:46.920 Gabriel Lam: worried about.
400 00:29:46.920 ⇒ 00:29:49.520 Hannah Wang: Thank you, I mean, I’m sure Carrie uses Figma, too.
401 00:29:49.520 ⇒ 00:29:51.710 Gabriel Lam: She uses it all the time she’s on it right now.
402 00:29:52.860 ⇒ 00:29:56.460 Hannah Wang: Cool. And then…
403 00:29:57.150 ⇒ 00:30:05.460 Hannah Wang: what else? In terms of, like, understanding Brainforge, I’ll send you another helpful Notion page.
404 00:30:06.310 ⇒ 00:30:13.190 Hannah Wang: So where is it? This one.
405 00:30:13.860 ⇒ 00:30:18.929 Hannah Wang: Yeah, so, like, a couple months ago, we kind of did, like, a bigger rebrand of, like, our story.
406 00:30:18.930 ⇒ 00:30:19.320 Gabriel Lam: Yeah.
407 00:30:19.320 ⇒ 00:30:29.030 Hannah Wang: our branding, so you can read through, Brandscript V0.2, and that, I think that should be more or less up-to-date.
408 00:30:29.150 ⇒ 00:30:31.640 Hannah Wang: I’ll send you this…
409 00:30:32.490 ⇒ 00:30:44.969 Hannah Wang: So yeah, this gives you a better sense of, like, how we help, kind of what we do, who our ICP is, stuff like that. So, this was helpful for me.
410 00:30:45.120 ⇒ 00:30:46.790 Hannah Wang: In the beginning…
411 00:30:46.940 ⇒ 00:30:56.049 Hannah Wang: And then… other than that, I think that’s pretty much all the tools that I touch.
412 00:30:56.270 ⇒ 00:30:58.739 Hannah Wang: Yeah, do you have any questions so far?
413 00:30:58.740 ⇒ 00:31:03.569 Gabriel Lam: I think that’s great, honestly. I think it was more just trying to wrap my head around…
414 00:31:04.290 ⇒ 00:31:15.820 Gabriel Lam: where things were found, or what resource to look at specifically. Yeah. Like, the whole, like, oh, Notion’s great for documentation, but Slack is the main…
415 00:31:16.600 ⇒ 00:31:18.370 Gabriel Lam: I’d say some, like…
416 00:31:18.400 ⇒ 00:31:21.050 Hannah Wang: Most up-to-date source of truth.
417 00:31:21.420 ⇒ 00:31:24.760 Gabriel Lam: I think that’s been really helpful. I think… Yeah.
418 00:31:25.550 ⇒ 00:31:26.780 Gabriel Lam: I think, yeah.
419 00:31:26.780 ⇒ 00:31:28.490 Hannah Wang: Black a lot, like, if…
420 00:31:28.990 ⇒ 00:31:38.000 Hannah Wang: I need a… I need more information on a client, I just look up, like, the client name, and I just, like, read through messages.
421 00:31:38.340 ⇒ 00:31:44.179 Hannah Wang: I can also give you a breakdown. I know you were added to a lot of these channels.
422 00:31:44.180 ⇒ 00:31:47.530 Gabriel Lam: just the sales GTM, and sales notifications, yeah.
423 00:31:47.530 ⇒ 00:31:54.809 Hannah Wang: Okay. Yeah, the GTM strategy is where we strategize, obviously, and then this one is more, like, automated.
424 00:31:54.810 ⇒ 00:31:55.220 Gabriel Lam: decision.
425 00:31:55.640 ⇒ 00:32:02.250 Hannah Wang: Just so that we don’t lose… Anything? Yep.
426 00:32:02.800 ⇒ 00:32:07.599 Hannah Wang: But yeah, this is more, like, automated stuff. Got it. This is where we, like, strategize.
427 00:32:07.600 ⇒ 00:32:08.140 Gabriel Lam: Okay.
428 00:32:08.140 ⇒ 00:32:08.740 Hannah Wang: Hmm.
429 00:32:09.310 ⇒ 00:32:11.640 Hannah Wang: Yeah, it’s, it’s a lot. There’s, like…
430 00:32:12.370 ⇒ 00:32:26.490 Hannah Wang: ugh, yeah, like, I have so many things bookmarked all the time, and I’m like, I’m clearly… I feel like I’m gonna drop the ball on something, but, like, that’s okay. We’re just so fast-paced and stuff.
431 00:32:27.040 ⇒ 00:32:31.270 Hannah Wang: Yeah. So, that’s… that’s, I guess, your number one.
432 00:32:31.500 ⇒ 00:32:32.090 Gabriel Lam: Great.
433 00:32:32.090 ⇒ 00:32:32.550 Hannah Wang: question.
434 00:32:32.550 ⇒ 00:32:34.580 Gabriel Lam: Thank you. Fantastic.
435 00:32:34.580 ⇒ 00:32:40.329 Hannah Wang: And then, for number 2, what specifically about talking with Robert did you want?
436 00:32:40.330 ⇒ 00:32:48.239 Gabriel Lam: I think it’s generally… Well, I think there’s a larger question of, like, what is the culture of communication?
437 00:32:48.280 ⇒ 00:32:51.239 Hannah Wang: Sure. It seems like a lot of it is done…
438 00:32:51.320 ⇒ 00:32:58.150 Gabriel Lam: Through, like, channels as opposed to direct messages, which makes sense for any, like, team-based discussion.
439 00:32:58.450 ⇒ 00:32:58.880 Hannah Wang: Yep.
440 00:33:00.010 ⇒ 00:33:02.680 Gabriel Lam: And then there’s… Because…
441 00:33:03.220 ⇒ 00:33:14.270 Gabriel Lam: people are everywhere, the… it’s a lot more async, as opposed to, like, hey, let’s hop on a call. Which is what I’m used to. My old team would just be like, hey, are you free? And then it’d be a Teams call kind of thing.
442 00:33:14.500 ⇒ 00:33:18.259 Gabriel Lam: And then I think for Robert specifically, it’s like…
443 00:33:18.510 ⇒ 00:33:31.299 Gabriel Lam: technically, he’s the boss, you know? I know. So it’s like, what’s the relationship there? When you have one-on-ones, like, how does it go? Or if you have something on your mind, and you want to reach out, or you want to clarify something, you’re like, okay.
444 00:33:31.500 ⇒ 00:33:33.899 Gabriel Lam: It’s blurred, she can’t…
445 00:33:33.900 ⇒ 00:33:34.960 Hannah Wang: I saw her hand, though.
446 00:33:34.960 ⇒ 00:33:37.210 Gabriel Lam: You should… you should walk closer.
447 00:33:40.790 ⇒ 00:33:46.979 Gabriel Lam: She says she needs to poop. Anyways. Oh, I guess that’s recorded, -oh. It’s okay.
448 00:33:47.360 ⇒ 00:33:53.079 Gabriel Lam: No one looks into these meetings. Lovely. Yeah. No auditors here.
449 00:33:54.280 ⇒ 00:34:00.140 Gabriel Lam: But yeah, I think generally, like, how do you approach a call where it’s like, hey, this has been on my mind, and you want to bring it up to him?
450 00:34:00.280 ⇒ 00:34:01.759 Gabriel Lam: How’s it been?
451 00:34:02.670 ⇒ 00:34:08.429 Hannah Wang: Yeah, that… that has been tricky for me,
452 00:34:09.460 ⇒ 00:34:12.829 Hannah Wang: I’m gonna stop recording, just because I feel like you don’.