Meeting Title: Brainforge Stripe Access Setup Date: 2025-10-13 Meeting participants: Hyp+Access, Uttam Kumaran, Rico Rejoso
WEBVTT
1 00:00:10.880 ⇒ 00:00:12.040 Uttam Kumaran: Hello!
2 00:00:12.800 ⇒ 00:00:13.480 Hyp+Access: Hi!
3 00:00:13.730 ⇒ 00:00:15.029 Uttam Kumaran: Hi, how are you?
4 00:00:16.020 ⇒ 00:00:17.590 Hyp+Access: I’m alright, how are y’all?
5 00:00:17.980 ⇒ 00:00:19.240 Uttam Kumaran: Doing well.
6 00:00:19.910 ⇒ 00:00:20.730 Hyp+Access: Okay.
7 00:00:22.810 ⇒ 00:00:32.310 Uttam Kumaran: Oh, it’s been a long Monday. We just do all, like, we’re planning and stuff like that on Monday, and then we had some, stuff I want to take care of for you guys, so it’s been a busy day, but it’s been good.
8 00:00:33.070 ⇒ 00:00:34.599 Hyp+Access: I bet. Good.
9 00:00:35.280 ⇒ 00:00:36.810 Hyp+Access: Yeah, happy to help.
10 00:00:36.920 ⇒ 00:00:38.729 Hyp+Access: Let me make sure I’m…
11 00:00:38.960 ⇒ 00:00:42.239 Hyp+Access: Wogged into the right places to help you.
12 00:00:45.350 ⇒ 00:00:47.090 Hyp+Access: Yeah, here we are.
13 00:00:50.060 ⇒ 00:00:50.920 Hyp+Access: Perfect.
14 00:00:52.830 ⇒ 00:00:55.789 Hyp+Access: So y’all are trying to get access to Stripe, right?
15 00:00:56.020 ⇒ 00:01:00.299 Uttam Kumaran: Yeah, so I think you may need me to…
16 00:01:01.010 ⇒ 00:01:06.530 Uttam Kumaran: So we do have a joint email that we could use, or, like, you can share with my email.
17 00:01:06.900 ⇒ 00:01:14.929 Uttam Kumaran: Either way, for all of our clients, we created a Gmail, so I’m happy to do that, that way, in case anyone on our team needs access.
18 00:01:16.140 ⇒ 00:01:18.869 Hyp+Access: I’m not… I’m sorry, I’m not sure I quite understand what you mean.
19 00:01:18.870 ⇒ 00:01:29.609 Uttam Kumaran: Oh, so we create, like, for example, I just sent this email in Zoom, like, hype.access at Brainforge, so if you can add that to Stripe, that way anybody in our team that needs…
20 00:01:30.290 ⇒ 00:01:32.749 Uttam Kumaran: like, Access can do that,
21 00:01:33.170 ⇒ 00:01:34.630 Uttam Kumaran: Or we could just share it directly.
22 00:01:34.630 ⇒ 00:01:35.520 Hyp+Access: Okay.
23 00:01:35.820 ⇒ 00:01:37.229 Uttam Kumaran: Or Gmail, if that’s okay.
24 00:01:37.550 ⇒ 00:01:38.319 Uttam Kumaran: That’d be probably.
25 00:01:38.320 ⇒ 00:01:52.300 Hyp+Access: I’ll try… I’ll try adding… and I’m not… you know, we barely use our Stripe, so it’s not the thing that I’m most familiar with. So let me look here for team and security, and…
26 00:01:52.440 ⇒ 00:01:57.660 Hyp+Access: Go ahead and add a member… Okay…
27 00:01:59.720 ⇒ 00:02:03.909 Hyp+Access: Do you know what level of administrator it would be best to set you as?
28 00:02:06.370 ⇒ 00:02:10.479 Hyp+Access: There’s Super Administrator, Administrator, and IAM Admin.
29 00:02:10.840 ⇒ 00:02:12.959 Uttam Kumaran: I would just say an administrator.
30 00:02:16.890 ⇒ 00:02:18.020 Hyp+Access: Alright.
31 00:02:20.930 ⇒ 00:02:27.090 Hyp+Access: I have sent an invite, but it’s making me verify, so I’m gonna… Go ahead and do that.
32 00:02:30.660 ⇒ 00:02:31.780 Hyp+Access: That’s funny.
33 00:02:34.340 ⇒ 00:02:35.320 Hyp+Access: Okay…
34 00:03:04.380 ⇒ 00:03:06.449 Hyp+Access: Is anything coming for you?
35 00:03:06.720 ⇒ 00:03:14.910 Uttam Kumaran: Oh, I am refreshing the email, I didn’t see anything come in. I could just try to log into Stripe and see if…
36 00:03:38.620 ⇒ 00:03:40.709 Hyp+Access: Possibly verification failed.
37 00:03:41.460 ⇒ 00:03:44.139 Hyp+Access: So just let me know, and I can try again at that.
38 00:03:44.820 ⇒ 00:03:46.060 Uttam Kumaran: Okay.
39 00:04:11.540 ⇒ 00:04:13.189 Uttam Kumaran: Yeah, it should work.
40 00:04:18.160 ⇒ 00:04:27.240 Uttam Kumaran: Let’s see… Yeah, do you mind trying again? So it’s the hype.access at brainforest.ai.
41 00:04:28.860 ⇒ 00:04:32.529 Hyp+Access: Sure, what went wrong. Yeah, I mean, I copy-pasted it, everything.
42 00:04:32.740 ⇒ 00:04:38.439 Hyp+Access: Let me just try again, because you’re not showing up in my pending or added team.
43 00:04:40.280 ⇒ 00:04:44.090 Hyp+Access: Okay… Let’s try a different way of authenticating.
44 00:04:47.390 ⇒ 00:04:48.080 Hyp+Access: Wow.
45 00:05:03.450 ⇒ 00:05:04.210 Hyp+Access: Alright.
46 00:05:15.940 ⇒ 00:05:17.980 Uttam Kumaran: Okay, I’ve got it now, let’s see.
47 00:06:16.700 ⇒ 00:06:18.789 Uttam Kumaran: Okay, I’m in.
48 00:06:23.020 ⇒ 00:06:30.539 Uttam Kumaran: Basically, what I’m gonna just look for is, yeah, I guess I could just share my screen. Basically, I just want to see my account.
49 00:06:30.540 ⇒ 00:06:31.100 Hyp+Access: Please.
50 00:06:31.100 ⇒ 00:06:32.489 Uttam Kumaran: You guys are on.
51 00:06:43.780 ⇒ 00:06:46.180 Uttam Kumaran: There should be a…
52 00:06:46.180 ⇒ 00:06:50.720 Hyp+Access: It’s non-profit. I was in business details, maybe I saw it.
53 00:06:54.510 ⇒ 00:06:55.080 Uttam Kumaran: Yeah.
54 00:06:56.220 ⇒ 00:06:59.030 Hyp+Access: can be hard to find all your account information in Stripe.
55 00:07:00.080 ⇒ 00:07:07.930 Hyp+Access: Multiple versions of it, I’ve found. I’m always finding another version of it and updating our email address there.
56 00:07:10.060 ⇒ 00:07:11.590 Uttam Kumaran: Let me see…
57 00:07:20.090 ⇒ 00:07:27.750 Uttam Kumaran: Yeah, I don’t know if… We’re gonna actually see it, unless I can’t.
58 00:07:29.210 ⇒ 00:07:31.340 Hyp+Access: I, I did find something that said nonprof.
59 00:07:31.340 ⇒ 00:07:32.129 Uttam Kumaran: Oh, really? Okay.
60 00:07:32.130 ⇒ 00:07:38.000 Hyp+Access: Audrey had me look this one. Yeah, it might have been in business details, if you go back to business.
61 00:07:38.990 ⇒ 00:07:43.300 Hyp+Access: Business details… is it there?
62 00:07:47.270 ⇒ 00:07:49.600 Hyp+Access: Pleasant.
63 00:07:53.120 ⇒ 00:07:53.580 Uttam Kumaran: Thank you.
64 00:07:53.580 ⇒ 00:07:55.100 Hyp+Access: This is what I mean.
65 00:07:55.350 ⇒ 00:07:55.750 Uttam Kumaran: You just.
66 00:07:55.750 ⇒ 00:08:02.489 Hyp+Access: Yeah, it’s… I did find something somewhere… personal details.
67 00:08:09.980 ⇒ 00:08:14.120 Uttam Kumaran: Yeah, on tax info, it says non-profit, so that may be it.
68 00:08:14.120 ⇒ 00:08:15.220 Hyp+Access: Oh, okay.
69 00:08:15.610 ⇒ 00:08:16.780 Hyp+Access: There you go.
70 00:08:17.060 ⇒ 00:08:18.739 Uttam Kumaran: I don’t know if you,
71 00:08:19.400 ⇒ 00:08:27.239 Uttam Kumaran: did you end up… because one of the things I read today is, like, you just have to email nonprofit at stripe.com to get
72 00:08:27.580 ⇒ 00:08:31.410 Uttam Kumaran: like, the approval? Do you remember doing that at any time? If not, I could just go do that.
73 00:08:31.410 ⇒ 00:08:34.589 Hyp+Access: I’m not the one who set it up. Okay, okay.
74 00:08:34.590 ⇒ 00:08:38.199 Uttam Kumaran: How about I go do that, and I’ll just CC you and Audrey.
75 00:08:38.200 ⇒ 00:08:43.349 Hyp+Access: Sure. Is it to get some type of discount, or…
76 00:08:43.350 ⇒ 00:08:46.659 Uttam Kumaran: For the discount, yes. So there is a non-profit.
77 00:08:46.660 ⇒ 00:08:47.220 Hyp+Access: Okay.
78 00:08:47.220 ⇒ 00:08:49.090 Uttam Kumaran: Not that usually they will…
79 00:08:49.380 ⇒ 00:09:08.569 Uttam Kumaran: they will give… ideally, again, like, they have two types of nonprofit. One, some people use Stripe nonprofit for raising donations, and then they’ll give you a discount. We’re going to be looking at… looking at it for the sales transaction discount, so when you guys bill your customers’ dates, Stripe…
80 00:09:08.570 ⇒ 00:09:08.970 Hyp+Access: Okay.
81 00:09:09.140 ⇒ 00:09:16.250 Uttam Kumaran: transaction fee, so my hope is that they’ll allow you to lower that a little bit, given your nonprofit status.
82 00:09:16.810 ⇒ 00:09:17.620 Uttam Kumaran: Okay.
83 00:09:17.620 ⇒ 00:09:21.469 Hyp+Access: Yeah, I think we might not have had a reason to, because…
84 00:09:22.510 ⇒ 00:09:33.860 Hyp+Access: we’re, just using Stripe for our online program purchases, and it’s, like, a custom price setup that’s probably giving a fee to Stripe. We’re not, like.
85 00:09:34.400 ⇒ 00:09:38.930 Hyp+Access: using Stripe for people to swipe their cards, or…
86 00:09:39.370 ⇒ 00:09:44.259 Hyp+Access: using it first, so we may not just not have a plan. We may have the most basic.
87 00:09:44.700 ⇒ 00:09:48.050 Hyp+Access: Yeah, so that makes sense.
88 00:09:48.470 ⇒ 00:10:02.849 Uttam Kumaran: Okay, cool. And then the other thing we were gonna use Stripe for is Healthy and Stripe have an integration, so we were going to test that as soon as we get… the plan is this week or next week to get, on Healthy’s, like, base-level plan.
89 00:10:02.850 ⇒ 00:10:15.070 Uttam Kumaran: And we were going to create some, like, test customers, and sort of look at how the integration… because one part of the flow is to send invoices out automatically, and so I was going to make sure that
90 00:10:15.230 ⇒ 00:10:22.229 Uttam Kumaran: Those systems are connected, and that we can start to see the automatic invoice creation process working.
91 00:10:24.540 ⇒ 00:10:25.280 Hyp+Access: Okay.
92 00:10:25.620 ⇒ 00:10:26.530 Hyp+Access: Okay.
93 00:10:27.150 ⇒ 00:10:28.170 Hyp+Access: Got it.
94 00:10:28.970 ⇒ 00:10:29.810 Hyp+Access: Yeah.
95 00:10:30.140 ⇒ 00:10:34.370 Hyp+Access: Alright, well, CCS for sure, and…
96 00:10:34.910 ⇒ 00:10:41.930 Hyp+Access: Hopefully, yeah, hopefully there aren’t any surprises, since we’re never in here We’re rarely.
97 00:10:41.930 ⇒ 00:10:42.270 Uttam Kumaran: not.
98 00:10:42.270 ⇒ 00:10:48.149 Hyp+Access: in Stripe at all, so we’re not really quite sure what’s going on here, but it looks like we’re…
99 00:10:48.590 ⇒ 00:10:49.829 Uttam Kumaran: Yeah, I don’t…
100 00:10:49.830 ⇒ 00:10:50.449 Hyp+Access: I don’t think we’re.
101 00:10:50.450 ⇒ 00:10:50.800 Uttam Kumaran: even…
102 00:10:50.800 ⇒ 00:10:53.080 Hyp+Access: paying them anything yet. Stripe.
103 00:10:53.700 ⇒ 00:10:56.659 Hyp+Access: I think we’re only just having to take fees.
104 00:10:56.660 ⇒ 00:10:59.930 Uttam Kumaran: Yeah, you only pay on the fees, basically, so…
105 00:10:59.930 ⇒ 00:11:00.730 Hyp+Access: Hi. Yeah.
106 00:11:01.490 ⇒ 00:11:02.280 Hyp+Access: Alright.
107 00:11:02.440 ⇒ 00:11:05.960 Uttam Kumaran: Okay, cool. Well, thank you so much, it’s really nice to meet you, by the way.
108 00:11:05.960 ⇒ 00:11:07.850 Hyp+Access: Yeah, thank you, Tom. Nice to meet you.
109 00:11:07.850 ⇒ 00:11:08.710 Uttam Kumaran: Okay, talk to you soon.
110 00:11:08.710 ⇒ 00:11:09.710 Hyp+Access: Talk soon. Bye.
111 00:11:09.710 ⇒ 00:11:10.260 Uttam Kumaran: Bye.