Meeting Title: Ellie <> Brainforge Check-In Date: 2025-09-09 Meeting participants: Robert Tseng, Shreya Chowdhury
WEBVTT
1 00:01:26.460 ⇒ 00:01:27.530 Robert Tseng: Hello again.
2 00:01:31.080 ⇒ 00:01:32.530 Shreya Chowdhury: How’s it going?
3 00:01:32.730 ⇒ 00:01:35.179 Shreya Chowdhury: In the last 15 minutes.
4 00:01:35.370 ⇒ 00:01:38.109 Robert Tseng: I got a quick… I got a quick bite.
5 00:01:38.110 ⇒ 00:01:39.740 Shreya Chowdhury: Nice. Me too.
6 00:01:39.740 ⇒ 00:01:40.670 Robert Tseng: Oh yeah, nice.
7 00:01:45.280 ⇒ 00:01:48.730 Shreya Chowdhury: Yeah, so for this one,
8 00:01:49.000 ⇒ 00:02:04.809 Shreya Chowdhury: I guess you can take time to walk me through, like, if you have any objectives, or if there’s any other things I can take on. The last thing that I was basically working on was, from a while back, the original data planning doc.
9 00:02:05.140 ⇒ 00:02:13.639 Shreya Chowdhury: talked about it, I presented it to them, asked for feedback, and just got feedback, like, this morning, so I’m just going to…
10 00:02:13.940 ⇒ 00:02:21.449 Shreya Chowdhury: My plan after this is just to, like, go through it, adjust it for their comments, and then make the flowchart
11 00:02:22.260 ⇒ 00:02:29.070 Shreya Chowdhury: Presented to them in one last check-in, and then we can kind of go from there in terms of, like, how we do dashboarding and reporting.
12 00:02:29.190 ⇒ 00:02:36.249 Shreya Chowdhury: So yeah, my next action item is basically just edit the tracking plan.
13 00:02:36.250 ⇒ 00:02:41.880 Robert Tseng: Yeah, I mean, if I recall, her feedback was really just like, oh yeah, I think it was good, like, she just…
14 00:02:42.180 ⇒ 00:02:51.809 Robert Tseng: had some clarification about, like, how… it’s not… there’s no, like, checkout flow, they just… they just book the appointment or whatever, and, like, I think we just needed to get a bit of… we just…
15 00:02:52.090 ⇒ 00:02:56.239 Robert Tseng: Needed to edit some of those evacs, right? Is there… is there anything else from her feedback?
16 00:02:56.500 ⇒ 00:03:13.480 Shreya Chowdhury: No. Well, there’s, like, a few details that are, like, I don’t know if I’m gonna be working on this, so how much of the nitty-gritty, but, like, good to know. It’s, like, their checkout is, like, a little bit, it’s, like, interesting. Like, they technically don’t have any of the billing data.
17 00:03:13.480 ⇒ 00:03:13.890 Robert Tseng: Yeah.
18 00:03:13.890 ⇒ 00:03:19.999 Shreya Chowdhury: I… I wasn’t aware of, like, I was like, oh, that… that’s interesting. So it does, like…
19 00:03:20.350 ⇒ 00:03:31.210 Shreya Chowdhury: I’ll just have to take a second to, like, rethink, like, the exact purchase flow, like, how we want to map it out, but it’s not too… it shouldn’t be too bad, it’s just a little bit of recalibration.
20 00:03:31.340 ⇒ 00:03:33.040 Shreya Chowdhury: Okay. Yeah.
21 00:03:36.020 ⇒ 00:03:45.589 Shreya Chowdhury: Yeah, but that’s pretty much my next step there. I don’t know if there’s any other things that we should be working on for right now that, like, I know Zoran’s working on his stuff.
22 00:03:45.720 ⇒ 00:03:47.950 Shreya Chowdhury: Yeah.
23 00:03:48.470 ⇒ 00:03:49.180 Robert Tseng: Okay.
24 00:03:49.530 ⇒ 00:03:54.519 Robert Tseng: I’ll send this recording to Zoran as well. Did… did he say he was gonna join? I thought he was.
25 00:03:55.300 ⇒ 00:03:57.109 Shreya Chowdhury: I thought he wasn’t today.
26 00:03:58.490 ⇒ 00:03:59.800 Shreya Chowdhury: Maybe I missed it, though.
27 00:04:06.300 ⇒ 00:04:07.189 Robert Tseng: I’ll just let…
28 00:04:09.670 ⇒ 00:04:14.530 Shreya Chowdhury: Yeah, he said he won’t be able to join inter… he has, like, a parent-teacher conference.
29 00:04:14.530 ⇒ 00:04:14.990 Robert Tseng: Yeah.
30 00:04:14.990 ⇒ 00:04:16.200 Shreya Chowdhury: Oh, wait a minute.
31 00:04:16.209 ⇒ 00:04:18.359 Robert Tseng: That was, like, last… that was, like, an hour ago, so…
32 00:04:18.360 ⇒ 00:04:22.549 Shreya Chowdhury: Yeah, yeah. He did say he’d be back in time to catch up with the client, but… well.
33 00:04:26.230 ⇒ 00:04:30.570 Robert Tseng: Okay, yeah, we can just do…
34 00:04:35.590 ⇒ 00:04:36.280 Robert Tseng: Enjoy that.
35 00:04:36.570 ⇒ 00:04:38.810 Robert Tseng: Oh, I think then…
36 00:04:40.570 ⇒ 00:04:59.399 Robert Tseng: Okay, so a couple things here. So, what I’d like to do by the end of this week is to kind of put together another data strategy deck, kind of like what I did for Insomnia, but offered Ellie. And so, I think kind of two main resources here. One is this. This was, like, the outline that I had shared with Allison when we first started.
37 00:05:00.490 ⇒ 00:05:08.639 Robert Tseng: And, yeah, she gave some feedback here, these are all the things that we were going through. So I’d like to just kind of walk through, just make sure that we’re… we have, like, a clear…
38 00:05:09.210 ⇒ 00:05:18.310 Robert Tseng: Like, we got these things done, we didn’t get these things done, this was… and, like, kind of be able to frame, like, what we need to push into a continuing engagement.
39 00:05:18.760 ⇒ 00:05:24.429 Robert Tseng: Yeah, so maybe we’ll just do that first, and that’ll help me to kind of, like, frame what’s going on here.
40 00:05:24.790 ⇒ 00:05:31.080 Robert Tseng: So yeah, as far as, like, data access goes, so basically, you know, we got access to all these things,
41 00:05:31.310 ⇒ 00:05:36.889 Robert Tseng: Azure, we never got access to, so I think that’s something I’m still interested in,
42 00:05:37.040 ⇒ 00:05:47.670 Robert Tseng: and working with, so I would like to structure something in here around Azure. I will… Note myself.
43 00:05:54.530 ⇒ 00:05:56.630 Robert Tseng: So… They can do…
44 00:06:01.430 ⇒ 00:06:02.400 Robert Tseng: Is that…
45 00:06:02.820 ⇒ 00:06:09.260 Robert Tseng: And then as far as, like, any of the other integrations that we had already looked at, I mean.
46 00:06:09.840 ⇒ 00:06:16.180 Robert Tseng: Within amplitude, you see all the healthfully data already, and we get some…
47 00:06:17.520 ⇒ 00:06:26.530 Robert Tseng: I think that’s it. We actually don’t get anything else. Like, call tracking data, we don’t get. Web traffic, we do get, but it’s just those two sources that we’ve seen an amplitude. Is that correct?
48 00:06:28.380 ⇒ 00:06:30.970 Shreya Chowdhury: As far as I know, yes.
49 00:06:31.180 ⇒ 00:06:31.990 Robert Tseng: Yeah.
50 00:06:32.600 ⇒ 00:06:36.069 Shreya Chowdhury: Ron might have a better… he might be able to better answer that, but…
51 00:06:36.330 ⇒ 00:06:40.329 Shreya Chowdhury: From everything I… like, that’s all I’ve been aware of.
52 00:06:41.050 ⇒ 00:06:51.369 Robert Tseng: Zoran’s been kind of just, like, in this world, just trying to figure out how to, like, send embeds properly in GA4 and managing all of their different,
53 00:06:51.620 ⇒ 00:06:52.340 Shreya Chowdhury: Yeah.
54 00:06:52.340 ⇒ 00:06:58.790 Robert Tseng: agencies or whatever, so… Yeah, I think being able to get amplitude.
55 00:06:59.310 ⇒ 00:07:11.400 Robert Tseng: Well, I guess what they’re gonna be disappointed with is probably that, like, Amplitude doesn’t seem like it’s any better than it was, like, a month ago, so I’d like to see if there’s anything that we can do to just give them a bit more confidence on, like.
56 00:07:12.070 ⇒ 00:07:15.849 Robert Tseng: Hey, at least we got your tracking plan done, and…
57 00:07:15.930 ⇒ 00:07:32.809 Robert Tseng: Yeah, we know how to better utilize your amplitude events. Here’s even, like, a report that we put together that gives you a clear, like, funnel of, like, users, kind of, once they navigate to your page through checking, kind of scheduling time with the therapist. So, at least having that, like,
58 00:07:34.620 ⇒ 00:07:47.390 Robert Tseng: yeah, having a bit more clarity for that part. So maybe I think that’s probably a deliverable that if we can… if you feel good enough about, we can try to get that done this week.
59 00:07:49.460 ⇒ 00:08:01.150 Robert Tseng: everything else after the appointment is scheduled, you know, we do need data from the data warehouse, and so that data gets pushed into Azure, and I think I would like to make a case here. It’s like.
60 00:08:01.320 ⇒ 00:08:10.119 Robert Tseng: Okay, we don’t exactly know what’s getting pushed in there, but we would like to start to, like, head in that direction with… and report.
61 00:08:10.440 ⇒ 00:08:16.019 Shreya Chowdhury: Yeah. Yeah. Sorry, can you clarify what you’d like to have done by the end of the week? Which…
62 00:08:16.150 ⇒ 00:08:17.040 Shreya Chowdhury: Part…
63 00:08:17.500 ⇒ 00:08:22.680 Robert Tseng: Yeah, so… Was it just… When we were talking about funnels, like.
64 00:08:23.590 ⇒ 00:08:35.310 Robert Tseng: Online scheduling funnel, what exactly needs to be tracked from web entry to confirm appointments? Yeah. They have, like, something basic there. I don’t think it’s as thorough as what we could do.
65 00:08:35.309 ⇒ 00:08:43.609 Robert Tseng: And I know that they’re still missing a couple events, so it’s kind of just, like, giving them the best of what they currently have, while also telling them what they need next.
66 00:08:43.610 ⇒ 00:08:57.299 Shreya Chowdhury: Yeah, so by the end of the week, do we want to have, like… because I can spend, like, a day and just design, like, in theory, what it would look like, what the funnel would look like, or the wireframe, but in terms of, like, having it actually set up, like, with
67 00:08:57.300 ⇒ 00:09:04.309 Shreya Chowdhury: real data, from Amplitude or from one of the data sources? Like, are we aiming to have that done by the end of the week?
68 00:09:05.750 ⇒ 00:09:15.800 Robert Tseng: So, as far as, like, the design piece goes, like, yeah, I mean, I think just structuring, like, what that would look like in Amplitude, because they want to use amplitude, I think would be helpful.
69 00:09:15.800 ⇒ 00:09:16.740 Shreya Chowdhury: Okay.
70 00:09:16.740 ⇒ 00:09:20.669 Robert Tseng: Yeah, whatever we can do in amplitude, I would just try to, like.
71 00:09:21.060 ⇒ 00:09:36.499 Robert Tseng: I mean, I would like to just give them something, like, live as well, so, okay. Like, maybe your design, like, you’re only able to do, like, 80% of your design because there’s just, like, missing events, but I think those are both the good things to put in front of them.
72 00:09:37.060 ⇒ 00:09:47.939 Shreya Chowdhury: Yeah. Yeah. Okay, cool, sounds good. I’ll… I’ll spend some time today, and then just map out the funnel, and then I’ll send it over, and then we can…
73 00:09:48.400 ⇒ 00:09:52.710 Shreya Chowdhury: Okay, I see.
74 00:09:53.810 ⇒ 00:09:54.410 Robert Tseng: Yeah.
75 00:09:54.410 ⇒ 00:09:56.210 Shreya Chowdhury: So they already… it looks like they already.
76 00:09:56.210 ⇒ 00:09:58.940 Robert Tseng: I don’t believe they’re actually reporting on this, I have to.
77 00:09:58.940 ⇒ 00:10:06.749 Shreya Chowdhury: Okay, yeah, but is that… but is that the health conversion funnel that they would like to see? Like, as is?
78 00:10:08.610 ⇒ 00:10:09.360 Robert Tseng: I was like, pink?
79 00:10:09.360 ⇒ 00:10:15.290 Shreya Chowdhury: in our last check-in, we talked about, like, because the way that I was mapping the purchase flows, like, it’s… it’s…
80 00:10:15.450 ⇒ 00:10:21.979 Shreya Chowdhury: Close enough to this, but if they already have it in mind that this is what they want to see, then.
81 00:10:24.620 ⇒ 00:10:26.379 Robert Tseng: How’s yours different from this?
82 00:10:26.380 ⇒ 00:10:30.059 Shreya Chowdhury: It’s not… it’s not incredibly different, I just hadn’t,
83 00:10:30.550 ⇒ 00:10:32.590 Shreya Chowdhury: Let me see, let me find my…
84 00:10:34.360 ⇒ 00:10:42.990 Shreya Chowdhury: I think I… I just have it, yeah, like, split up into the 3 different, like, pre-purchase, purchase, and then post-purchase.
85 00:10:45.920 ⇒ 00:10:51.779 Shreya Chowdhury: some of the events here and there are a little bit different. For, like, an external surface-level funnel, I probably would have
86 00:10:51.900 ⇒ 00:11:04.590 Shreya Chowdhury: like, less steps than this, like, I would probably map out, like, 6 or something, just from, like, a business use case perspective, but if this is what they want and know they want, then should we be structuring it this way?
87 00:11:05.340 ⇒ 00:11:13.070 Robert Tseng: Yeah, I mean, as far as, like, the pre… pre-purchase and post-purchase thing, that’s… I…
88 00:11:13.450 ⇒ 00:11:17.940 Robert Tseng: think that’s helpful, that’s one helpful way of doing it. I think,
89 00:11:18.670 ⇒ 00:11:36.650 Robert Tseng: And this is clearly from, like, the patient perspective, so… Yeah. Yeah, like, I don’t think they’re, like, mutually exclusive, they probably overlap a lot, but, yeah, I mean, if they already have this, like, we should just… we should just do this. Okay, can you send me… can we… can you send me a link to that?
90 00:11:38.180 ⇒ 00:11:40.239 Shreya Chowdhury: To that notion, yeah.
91 00:11:41.220 ⇒ 00:11:42.480 Robert Tseng: Yeah…
92 00:11:51.620 ⇒ 00:11:52.350 Robert Tseng: Okay.
93 00:11:52.350 ⇒ 00:11:53.750 Shreya Chowdhury: Okay, cool, thanks.
94 00:11:55.310 ⇒ 00:12:02.180 Robert Tseng: Yeah, anyway, so this is a good doc… I don’t know, I’m sorry we didn’t look at this before, but this is everything that we said we were going to do, or at least cover, so…
95 00:12:02.570 ⇒ 00:12:11.279 Robert Tseng: Yeah, jaw forms, it’s not relevant, so we can do that. Yeah, I think,
96 00:12:16.870 ⇒ 00:12:19.039 Robert Tseng: Okay, not a high priority with that.
97 00:12:19.290 ⇒ 00:12:25.099 Robert Tseng: We talked about this, right? Drop-off.
98 00:12:25.480 ⇒ 00:12:29.410 Robert Tseng: Like, Did we actually talk about this live?
99 00:12:30.440 ⇒ 00:12:37.560 Shreya Chowdhury: I don’t know if you and I talked about it, no.
100 00:12:38.760 ⇒ 00:12:41.400 Robert Tseng: Yeah, okay, I meant, like, did you talk about this?
101 00:12:42.190 ⇒ 00:12:47.429 Shreya Chowdhury: Oh, very briefly, like, we discussed, like, oh, like, where,
102 00:12:47.590 ⇒ 00:12:52.510 Shreya Chowdhury: Like, where the drop-offs might occur, and, like, it’s a good thing to look into, but we didn’t get into specifics.
103 00:12:53.930 ⇒ 00:12:54.630 Robert Tseng: Okay.
104 00:12:54.730 ⇒ 00:13:03.339 Robert Tseng: Yeah, so obviously, in addition, like, having the funnel of this, yeah, there’s probably…
105 00:13:03.460 ⇒ 00:13:14.149 Robert Tseng: one version where you have all these different steps, there’s another version where you’re kind of, like, just trying to… I think this is a good way to group it, like, optional steps, like, if these… if this is the core flow, like.
106 00:13:14.650 ⇒ 00:13:15.720 Robert Tseng: what…
107 00:13:15.900 ⇒ 00:13:29.869 Robert Tseng: does visiting any of these other pages, like, drive conversion through this funnel? Like, I think that’s a good… that’s a good thing to kind of tee up, and then, like, yeah, what’s, like, the drop-off from, like, when they actually finish
108 00:13:29.870 ⇒ 00:13:36.050 Robert Tseng: from the start, to when they become a client, to, like, these different things. So, like, I see 3 different reports just from looking at this.
109 00:13:36.120 ⇒ 00:13:42.039 Robert Tseng: And that should kind of answer, like, our… to get some benchmarks on where the drop-offs are happening.
110 00:13:42.360 ⇒ 00:13:48.260 Robert Tseng: And then as far as, like, how do we handle it, like, I don’t know if we’re in a position to make any recommendations on, like.
111 00:13:49.080 ⇒ 00:14:02.749 Robert Tseng: you should add this step, or you should remove that step, or, like, yeah, like, I think that’s probably just, like, strategically the only direction we need to make, so maybe it’s, like, kind of create a slide on recommendations.
112 00:14:03.590 ⇒ 00:14:06.510 Robert Tseng: Or, drop off.
113 00:14:08.230 ⇒ 00:14:15.800 Robert Tseng: I can… I’ve just, like, seen enough of these flows that I probably have, like, some ideas there. Okay.
114 00:14:15.960 ⇒ 00:14:16.790 Robert Tseng: Move.
115 00:14:18.200 ⇒ 00:14:22.530 Robert Tseng: Next space… Not important.
116 00:14:24.280 ⇒ 00:14:30.690 Robert Tseng: Well… ports, wrapping… Plan.
117 00:14:31.310 ⇒ 00:14:36.610 Robert Tseng: Let’s a decline… to finish,
118 00:14:40.140 ⇒ 00:14:43.520 Robert Tseng: -Oh.
119 00:14:51.960 ⇒ 00:14:57.050 Robert Tseng: I’m just gonna call it Activation Dashboard plus Build D1.
120 00:14:57.220 ⇒ 00:14:57.890 Robert Tseng: Okay.
121 00:15:12.930 ⇒ 00:15:16.420 Robert Tseng: Bing.
122 00:15:23.680 ⇒ 00:15:28.210 Robert Tseng: Yeah… Great. I think this is good news, so…
123 00:15:31.560 ⇒ 00:15:40.510 Robert Tseng: So… Investigate where data is landing from amplitude.
124 00:15:40.810 ⇒ 00:15:42.000 Robert Tseng: Azure?
125 00:15:42.760 ⇒ 00:15:44.630 Robert Tseng: Recommend that we…
126 00:15:47.870 ⇒ 00:15:48.810 Robert Tseng: Wow.
127 00:15:53.200 ⇒ 00:15:53.930 Robert Tseng: Who’s it.
128 00:15:56.990 ⇒ 00:15:57.770 Robert Tseng: What?
129 00:16:01.580 ⇒ 00:16:04.170 Robert Tseng: Someone else editing in this at the same time?
130 00:16:04.610 ⇒ 00:16:07.709 Robert Tseng: They’ve gone.
131 00:16:08.020 ⇒ 00:16:11.569 Shreya Chowdhury: No, but I have noticed that typing on Notion is a little more, like.
132 00:16:12.140 ⇒ 00:16:15.070 Shreya Chowdhury: Finicky than, like, any other documents.
133 00:16:15.070 ⇒ 00:16:16.220 Robert Tseng: It is, you’re right.
134 00:16:18.410 ⇒ 00:16:19.490 Robert Tseng: Hmm…
135 00:16:31.260 ⇒ 00:16:32.899 Robert Tseng: So maybe it would be worth…
136 00:16:33.080 ⇒ 00:16:37.579 Robert Tseng: Asking Allison to get us on call with the team, too.
137 00:16:39.000 ⇒ 00:16:47.649 Robert Tseng: So, would you be willing to take on that call? So, like, if we can get… okay, great. So, I think that would be good to get a point of view on, like.
138 00:16:47.650 ⇒ 00:16:52.549 Shreya Chowdhury: Have you met, like, anyone else from the data team besides Adam, or…
139 00:16:52.550 ⇒ 00:16:53.210 Robert Tseng: I have not.
140 00:16:53.530 ⇒ 00:16:59.350 Shreya Chowdhury: Okay, yeah, so I can… I can reach out to Adam first, and then if there’s anyone else to talk to, I can…
141 00:16:59.550 ⇒ 00:17:00.460 Shreya Chowdhury: do that.
142 00:17:00.940 ⇒ 00:17:04.319 Robert Tseng: I don’t know what Adam does, to be honest, so…
143 00:17:04.550 ⇒ 00:17:19.880 Shreya Chowdhury: I know he works in the data warehouse. Oh, does he? I don’t know his exact, like, title or whatever, but I assume that it would be something data-related. But I can also ask to connect, like, if he’s not the right person to direct me to whoever is.
144 00:17:20.099 ⇒ 00:17:28.319 Robert Tseng: Okay, yeah, I would… yeah, I think it would be important for us to know what’s actually there, so we can, like, have a more example for action.
145 00:17:28.329 ⇒ 00:17:28.949 Shreya Chowdhury: Yeah.
146 00:17:29.289 ⇒ 00:17:29.869 Shreya Chowdhury: Okay.
147 00:17:29.870 ⇒ 00:17:33.500 Robert Tseng: Yeah, we also don’t have Power BI, so…
148 00:17:35.630 ⇒ 00:17:40.050 Robert Tseng: Okay, seems like we have someone to handle Power BI, but maybe it’s just kind of,
149 00:17:43.970 ⇒ 00:17:48.059 Robert Tseng: Oh, thank you.
150 00:17:51.990 ⇒ 00:17:52.840 Robert Tseng: See you.
151 00:18:02.600 ⇒ 00:18:04.719 Robert Tseng: I mean, also worth doing.
152 00:18:04.970 ⇒ 00:18:09.320 Robert Tseng: Just to get a sense of, like, what’s… what all the reports are that they’re looking at.
153 00:18:09.880 ⇒ 00:18:13.529 Robert Tseng: Great, so we’re down here, and this is good. So…
154 00:18:14.730 ⇒ 00:18:20.339 Robert Tseng: Great, so I think that kind of covers everything that we said we were going to do, with them.
155 00:18:20.700 ⇒ 00:18:28.719 Robert Tseng: Yeah, so hopefully Allison helps you out, connects you to the right people. I know this is a bit of a time crunch, but,
156 00:18:28.860 ⇒ 00:18:30.459 Robert Tseng: Yeah, I think…
157 00:18:31.560 ⇒ 00:18:38.190 Robert Tseng: you know, assuming you get connected to them, you have a meeting with them between tomorrow and Thursday.
158 00:18:38.650 ⇒ 00:18:46.259 Robert Tseng: they think by Friday, I could have this deck out, sent out to Allison and try to basically extend her for another 3 months, is the goal.
159 00:18:46.920 ⇒ 00:18:47.700 Shreya Chowdhury: Okay.
160 00:18:47.700 ⇒ 00:18:48.270 Robert Tseng: Yeah.
161 00:18:49.760 ⇒ 00:18:56.569 Robert Tseng: yeah, and then I… yeah, obviously, if you have a… I… I think you have…
162 00:18:56.690 ⇒ 00:19:05.450 Robert Tseng: some sense of, kind of, where they’re at as well. This is kind of their stack, so… if you want to contribute to… I mean, this is… this is basically what I do. I just, like.
163 00:19:05.510 ⇒ 00:19:13.659 Robert Tseng: within the first month, we do a little something for a client, and then I try to figure out, like, how do I convince them to basically extend us for another 3 to 6 months? So…
164 00:19:13.660 ⇒ 00:19:25.659 Robert Tseng: Yeah, like, I, you know, you’ve kind of seen, like, the tail end of that on Insomnia, as they’ve kind of, switched over, basically trying to do the same thing with Ellie. So, yeah, if you have…
165 00:19:25.810 ⇒ 00:19:27.320 Robert Tseng: If you are…
166 00:19:30.630 ⇒ 00:19:37.219 Robert Tseng: Yeah, is this something that you, like, do you want to… do you want to also kind of contribute to the roadmap? Like, maybe I could even…
167 00:19:37.220 ⇒ 00:19:45.580 Shreya Chowdhury: I can, yeah, I can take a look at the deck and see if there is anything for me to contribute. I also just… I mean, if everything’s covered, we don’t have to, like…
168 00:19:46.440 ⇒ 00:19:55.150 Shreya Chowdhury: over-index on the deck, but yeah, I’ll definitely try and prioritize getting, like, the funnel and seeing, like, how we can set up a dashboard in Amplitude.
169 00:19:55.150 ⇒ 00:19:57.999 Robert Tseng: Okay, cool. Yeah, I think that’s… yeah, that’s definitely…
170 00:19:58.480 ⇒ 00:20:02.869 Robert Tseng: more important, and then… I mean, this is just, like, I just duplicated this from Insomnia, and I’ve got.
171 00:20:02.870 ⇒ 00:20:03.630 Shreya Chowdhury: I’ll be updating this.
172 00:20:03.630 ⇒ 00:20:05.699 Robert Tseng: over the next few days, so… Yeah, that sounds good.
173 00:20:05.700 ⇒ 00:20:13.430 Shreya Chowdhury: Yeah, send it over, I’ll definitely take a look. If I can think of anything, I’ll let you know to add it, but it looks like it’s pretty thorough.
174 00:20:14.290 ⇒ 00:20:17.540 Shreya Chowdhury: Or on its way to being fully polished.
175 00:20:19.500 ⇒ 00:20:20.120 Robert Tseng: Yeah.
176 00:20:22.360 ⇒ 00:20:23.970 Robert Tseng: Cool. Okay.
177 00:20:24.640 ⇒ 00:20:33.690 Robert Tseng: Yeah, I’m just… if you have any other ideas for, like, things that you think that they should be doing over the next month or three months, like, I think that’s… I can… I can bring it into this as well, so…
178 00:20:33.690 ⇒ 00:20:41.729 Shreya Chowdhury: Yeah. Is that from, like, anything they should be doing from the data side, or just, like, overall, including strategy, insights, like, everything?
179 00:20:41.730 ⇒ 00:20:48.759 Robert Tseng: Yeah, I… I think we are basically trying to carve out our own role on their team, so… Okay, so…
180 00:20:48.760 ⇒ 00:20:49.390 Shreya Chowdhury: Anything in a.
181 00:20:49.390 ⇒ 00:20:50.770 Robert Tseng: Anything, anything goes.
182 00:20:50.770 ⇒ 00:21:07.219 Shreya Chowdhury: Okay, yeah, because I did… like, as we were walking through that doc, there are some stuff there that’s more on the, like, strategy and insight side, but it’s, like, like you said, like, we’re not really in a position to do or say that yet, but maybe that’s something that can be, like, in the next phase if we renew with them.
183 00:21:07.830 ⇒ 00:21:08.540 Robert Tseng: Yeah.
184 00:21:09.270 ⇒ 00:21:14.019 Robert Tseng: Yeah, personally, I don’t really think I wanna… I don’t think the engineering stuff is…
185 00:21:14.190 ⇒ 00:21:18.159 Robert Tseng: Is that interesting? Like, I feel like,
186 00:21:19.130 ⇒ 00:21:37.540 Robert Tseng: yeah, it’s often kind of messy, and we’re just doing a lot of, like, cleanup, so I prefer to push all of our clients towards strategy and insights. So, yeah, it’s kind of like, as we, you know, that’s… that’s kind of how I convince Insomnia, and I think… I don’t exactly know what’s on the
187 00:21:37.890 ⇒ 00:21:43.710 Robert Tseng: Allison’s mind, I’ve been a little bit more out of the loop, with her, but, you know.
188 00:21:43.710 ⇒ 00:21:59.769 Shreya Chowdhury: I mean, me either, this past week, but hopefully we can all get aligned soon. Alright, cool. Sounds good. I’ll get started on this stuff, and then, I’ll probably check in with you, like, tomorrow with updates on everything, or, like, ask you questions in between if anything comes up.
189 00:22:00.020 ⇒ 00:22:01.330 Robert Tseng: Yep, sounds good.
190 00:22:01.490 ⇒ 00:22:03.020 Shreya Chowdhury: Alright, thanks, Ray.