Meeting Title: AI Team Retro Date: 2025-06-06 Meeting participants: Amber Lin, Mustafa Raja, Uttam Kumaran


WEBVTT

1 00:04:10.090 00:04:10.940 Mustafa Raja: Hey!

2 00:04:12.660 00:04:13.590 Uttam Kumaran: Hello!

3 00:04:13.830 00:04:14.889 Mustafa Raja: Hey! How are you?

4 00:04:15.470 00:04:16.519 Uttam Kumaran: Hey? Good!

5 00:04:16.920 00:04:19.030 Uttam Kumaran: Think! Rest of the team is out today.

6 00:04:19.510 00:04:23.100 Amber Lin: Hi! So it’s just us. Hello, Mustafa!

7 00:04:23.100 00:04:24.770 Mustafa Raja: Hey! How are you?

8 00:04:25.860 00:04:29.740 Amber Lin: I’m good. We were just in another meeting.

9 00:04:29.960 00:04:38.519 Amber Lin: and I I don’t know if you guys have any AI team stuff, just talk about it, and then I’ll I’ll squeeze in my ABC. Work after you guys are done.

10 00:04:39.210 00:04:39.810 Mustafa Raja: Oh, yeah.

11 00:04:39.810 00:04:41.869 Uttam Kumaran: So here, let me share

12 00:04:46.760 00:04:51.979 Uttam Kumaran: cool. So this is this is done.

13 00:04:54.072 00:05:00.199 Uttam Kumaran: This 1. 0, yeah, I have a. I’m gonna test this today and stuff us. I’ll close this out.

14 00:05:00.470 00:05:01.235 Mustafa Raja: Okay.

15 00:05:07.560 00:05:09.689 Uttam Kumaran: Okay, I’m gonna move this to Don.

16 00:05:14.980 00:05:17.180 Uttam Kumaran: Yeah, I’ll review this today.

17 00:05:21.840 00:05:23.840 Uttam Kumaran: Let me check this.

18 00:05:34.740 00:05:36.099 Uttam Kumaran: Okay, it’s fine.

19 00:05:45.430 00:05:49.919 Uttam Kumaran: Okay, this one is a pr awaii has to review this next week.

20 00:05:55.460 00:05:58.539 Uttam Kumaran: I don’t think this got done yet, or.

21 00:06:00.360 00:06:00.810 Mustafa Raja: Ma’am.

22 00:06:00.810 00:06:03.159 Uttam Kumaran: Okay, do this get done? I don’t know.

23 00:06:03.858 00:06:07.999 Mustafa Raja: I don’t know, either. Do you want me to quickly check this? I can check this.

24 00:06:09.250 00:06:10.770 Uttam Kumaran: Yeah, let’s just check.

25 00:06:11.120 00:06:12.750 Mustafa Raja: Yeah. Give me a moment.

26 00:06:13.100 00:06:15.489 Uttam Kumaran: I still see it there, I still see it there.

27 00:06:15.720 00:06:16.310 Mustafa Raja: No.

28 00:06:16.750 00:06:20.150 Uttam Kumaran: Well like, can I just delete it?

29 00:06:21.870 00:06:23.399 Uttam Kumaran: Is it even being used.

30 00:06:23.850 00:06:32.212 Mustafa Raja: Yes. So when we deployed the application to the review thing, I noticed that.

31 00:06:32.930 00:06:34.410 Mustafa Raja: Our deployments.

32 00:06:34.410 00:06:36.050 Uttam Kumaran: Based client Js.

33 00:06:36.050 00:06:40.719 Mustafa Raja: Yeah, our deployments are actually referring to this file. So there’s a.

34 00:06:40.720 00:06:41.220 Uttam Kumaran: Oh!

35 00:06:41.220 00:06:42.120 Mustafa Raja: Chant.

36 00:06:43.095 00:06:52.029 Mustafa Raja: That if we delete this right now, before configuring things properly, our application would break.

37 00:06:52.530 00:06:53.679 Uttam Kumaran: In heroku right.

38 00:06:53.680 00:06:54.390 Mustafa Raja: Yeah.

39 00:06:57.140 00:07:00.330 Uttam Kumaran: Okay, we just need to do like a migration like.

40 00:07:00.500 00:07:01.710 Mustafa Raja: Yeah, what I believe is

41 00:07:02.459 00:07:09.450 Mustafa Raja: we have to make sure that all the branches are merged into main delete those branches because they are corrupted

42 00:07:10.182 00:07:16.929 Mustafa Raja: and fix main branch, and then we can then create sub branches.

43 00:07:20.018 00:07:24.230 Mustafa Raja: We I actually talked about this with Miguel.

44 00:07:25.620 00:07:28.030 Uttam Kumaran: But we probably need to rotate all these keys.

45 00:07:29.620 00:07:32.630 Mustafa Raja: We this repo is private, right?

46 00:07:33.580 00:07:37.790 Uttam Kumaran: Yeah, but like, I don’t know.

47 00:07:38.840 00:07:46.320 Mustafa Raja: I feel it’s I feel it’s not leaked yet. But yeah, it’s good. It’s good to rotate keys.

48 00:07:46.320 00:07:50.750 Uttam Kumaran: Okay, okay, it’s fine. Okay, it’s fine. Yeah, I’ll I’ll see. Like, rotate, if easy.

49 00:07:54.140 00:07:58.113 Uttam Kumaran: Okay. Okay, cool. Yeah. So tell me,

50 00:07:59.030 00:08:02.139 Uttam Kumaran: yeah. So I saw your update yesterday on this one.

51 00:08:02.140 00:08:02.880 Mustafa Raja: Yeah.

52 00:08:03.870 00:08:05.479 Uttam Kumaran: Let me just pull up, slack.

53 00:08:06.140 00:08:07.469 Mustafa Raja: Yeah. Go through.

54 00:08:07.800 00:08:09.200 Uttam Kumaran: Okay, sorry.

55 00:08:27.170 00:08:30.759 Uttam Kumaran: this is the one to. This is the one to test right to take a look at.

56 00:08:30.760 00:08:31.710 Mustafa Raja: Yeah.

57 00:08:35.750 00:08:38.740 Uttam Kumaran: So walk me through yeah. Walk me through how it works.

58 00:08:39.070 00:08:41.561 Mustafa Raja: So so I have

59 00:08:42.700 00:08:44.559 Mustafa Raja: Can I share my screen?

60 00:08:45.060 00:08:45.980 Uttam Kumaran: Yeah, yeah.

61 00:08:48.840 00:08:50.269 Mustafa Raja: Let me just quickly share.

62 00:09:07.170 00:09:21.819 Mustafa Raja: Okay, so here we have a schedule trigger. We can set set it to any time of the day. What we then do is we here we fetch all the messages in the past 24 h in a particular channel.

63 00:09:23.651 00:09:29.530 Mustafa Raja: Here we identify the threads. Then we pull all the messages of each thread.

64 00:09:30.170 00:09:39.329 Mustafa Raja: Here we are, here. We are developing a data structure that we can then pass here

65 00:09:39.780 00:09:43.110 Mustafa Raja: in a very well mannered way.

66 00:09:43.855 00:09:57.889 Mustafa Raja: And then and then what this does is for each user for each user. It generates a summary let me show you how this is structured. Actually.

67 00:10:01.390 00:10:02.610 Mustafa Raja: So

68 00:10:02.930 00:10:10.350 Mustafa Raja: so you see so you see, I’ve I have made it in in a way that each user would have their messages and their share of threads.

69 00:10:11.240 00:10:16.469 Mustafa Raja: So this is so this is one particular user. So this is the.

70 00:10:16.470 00:10:16.820 Uttam Kumaran: A.

71 00:10:16.820 00:10:27.419 Mustafa Raja: That users. But that particular user’s data for which they’ll be getting their summary of this involves whichever thread they reply to, they’ll get the the whole thread

72 00:10:28.101 00:10:33.839 Mustafa Raja: for AI agent to analyze their share. And their messages

73 00:10:36.505 00:10:43.220 Mustafa Raja: so I believe this is pretty good structure to give to AI agent for somebody’s.

74 00:10:43.220 00:10:46.269 Uttam Kumaran: So the I guess my only feedback would be

75 00:10:50.570 00:10:57.879 Uttam Kumaran: So this you would think this would, you would say, is individual focus, like, let’s say, we want to just do a generic like

76 00:10:58.300 00:10:59.690 Uttam Kumaran: team focused.

77 00:10:59.940 00:11:06.759 Uttam Kumaran: So it’s not. It’s not related to an individual. We could just we. It would actually be easier right.

78 00:11:07.000 00:11:07.940 Mustafa Raja: Yeah.

79 00:11:08.390 00:11:12.090 Uttam Kumaran: Cause you would just remove this step like you could just take the whole history.

80 00:11:12.450 00:11:15.490 Mustafa Raja: Yeah, I can, just, you know, get rid of this. And then.

81 00:11:16.780 00:11:22.459 Uttam Kumaran: So I think that’s probably one thing is like, I actually would rather start with

82 00:11:22.900 00:11:28.170 Uttam Kumaran: just the team, related the chant. Just the overall channel.

83 00:11:28.460 00:11:29.170 Mustafa Raja: Yep.

84 00:11:30.207 00:11:35.290 Uttam Kumaran: And then, but this is actually helpful to know how we can do individual related updates.

85 00:11:35.290 00:11:39.050 Mustafa Raja: Yeah, so so should I just keep it saved. This thing.

86 00:11:39.050 00:11:42.329 Uttam Kumaran: Yeah, keep it. Like, just not like up above this somewhere.

87 00:11:42.500 00:11:45.470 Mustafa Raja: Yeah, let’s just deactivate this one.

88 00:11:45.470 00:11:46.470 Uttam Kumaran: Okay. Okay.

89 00:11:47.010 00:11:55.369 Mustafa Raja: So then, whenever we feel, yeah, let’s do in individuals or anything like that, we can just, you know, reactivate it.

90 00:11:55.830 00:11:59.069 Uttam Kumaran: Yeah, so ideally. And then how? How far is the look back period.

91 00:11:59.972 00:12:04.340 Mustafa Raja: Currently, it’s 24 h, but we can adjust it to whatever we want.

92 00:12:06.550 00:12:08.430 Uttam Kumaran: So I’m trying to think about like.

93 00:12:12.324 00:12:16.909 Uttam Kumaran: can you do while week to date.

94 00:12:19.700 00:12:21.799 Mustafa Raja: maybe expression for the whole week.

95 00:12:23.050 00:12:26.630 Uttam Kumaran: Like. For example, if it’s Friday today, I want to see

96 00:12:27.570 00:12:30.119 Uttam Kumaran: from Monday. But if it’s Wednesday.

97 00:12:30.390 00:12:33.030 Uttam Kumaran: I probably also see wanna see from Monday.

98 00:12:35.050 00:12:42.460 Mustafa Raja: So so whatever day we are at, we want the whole. We want the summary from Monday to that day. Is that correct?

99 00:12:42.460 00:12:44.730 Uttam Kumaran: Yeah. So if you go to yeah. So you could probably.

100 00:12:44.730 00:12:45.259 Mustafa Raja: Yeah, we can.

101 00:12:45.260 00:12:46.280 Uttam Kumaran: Day, trunk.

102 00:12:46.670 00:12:50.070 Mustafa Raja: Yeah, we can create an expression for that easy.

103 00:12:50.070 00:12:56.070 Uttam Kumaran: Yeah, you’re like day trunk. And then if it, yeah, so then so basically, I think, what we’re gonna try to do is like

104 00:12:56.950 00:12:59.250 Uttam Kumaran: on a weekly basis.

105 00:12:59.360 00:13:06.530 Uttam Kumaran: We will have this guy send an update of like tiers

106 00:13:07.790 00:13:13.109 Uttam Kumaran: here. Basically, here’s the stuff that may have been missed. That’s gonna be the start.

107 00:13:13.470 00:13:15.639 Mustafa Raja: So that’s just prompt. Right?

108 00:13:17.350 00:13:18.040 Mustafa Raja: Yeah.

109 00:13:18.380 00:13:19.860 Mustafa Raja: For the most part, it is.

110 00:13:20.280 00:13:21.210 Uttam Kumaran: Okay. Okay?

111 00:13:21.580 00:13:29.220 Uttam Kumaran: Cause cause I don’t. Wanna. I don’t necessarily want to do like a full summary, because half that stuff we will have already known.

112 00:13:29.690 00:13:35.440 Uttam Kumaran: mostly wanna focus on like, here’s a couple of things that may have dropped through the cracks.

113 00:13:35.440 00:13:40.680 Mustafa Raja: Okay, okay, okay. So so I should adjust the system prompt accordingly. Right?

114 00:13:41.680 00:13:42.450 Uttam Kumaran: Yeah.

115 00:13:42.640 00:13:56.159 Mustafa Raja: Yeah. And just to just to be clear, what we want is we want a summary every day whatever day of the week we are at. We we want. We want summary to that day from that week’s Monday. Right? So it.

116 00:13:56.160 00:14:02.633 Uttam Kumaran: I guess I’m not sure if we want every day, I think

117 00:14:06.850 00:14:08.489 Uttam Kumaran: I think it depends.

118 00:14:15.070 00:14:19.060 Uttam Kumaran: Here’s what I would suggest. I would suggest it happen on.

119 00:14:21.320 00:14:25.830 Uttam Kumaran: It should happen automatically on Thursday, and then, when prompted.

120 00:14:27.240 00:14:30.290 Mustafa Raja: Okay. So when prompted, and on Thursdays.

121 00:14:31.350 00:14:37.399 Uttam Kumaran: Yeah, because the reason why Thursday is it gives us one more day to do anything that we missed.

122 00:14:37.780 00:14:44.879 Mustafa Raja: Okay. Okay, okay. So so it will be it will be from Monday that week to Thursday.

123 00:14:45.760 00:14:46.410 Uttam Kumaran: Yeah.

124 00:14:47.670 00:14:49.920 Mustafa Raja: And whenever it gets prompted

125 00:14:50.710 00:15:06.999 Mustafa Raja: and let’s say it, get it. It gets prompted Wednesday to generate a summary or summary of the things we have. May we may have missed on Wednesday, so it’ll it’ll fetch messages from that week’s Monday to Wednesday, right.

126 00:15:08.530 00:15:09.500 Mustafa Raja: Yeah. Okay.

127 00:15:10.740 00:15:11.560 Mustafa Raja: Sure.

128 00:15:12.760 00:15:13.800 Uttam Kumaran: Correct.

129 00:15:17.650 00:15:19.590 Mustafa Raja: Yeah, the that’s I guess it.

130 00:15:20.407 00:15:21.839 Mustafa Raja: For this thing.

131 00:15:24.690 00:15:30.369 Uttam Kumaran: Okay, cool. So I’ll take a look at that prompt as well. And yeah, can we? So also.

132 00:15:30.974 00:15:33.759 Uttam Kumaran: are you gonna generate a new

133 00:15:34.980 00:15:37.329 Uttam Kumaran: and in workflow for every channel.

134 00:15:38.520 00:15:46.650 Mustafa Raja: No, the so ideally. What I would want to do is I’ve I’d create an array I I.

135 00:15:46.650 00:15:47.060 Uttam Kumaran: Split.

136 00:15:47.060 00:15:59.259 Mustafa Raja: After the schedule note, I’ll I’ll add a code note that will contain array of all the channel ids that we want to do, and then we loop them over, because if we do

137 00:15:59.390 00:16:03.700 Mustafa Raja: for every channel it’ll it will not be very good.

138 00:16:04.670 00:16:07.280 Uttam Kumaran: I agree. So let me put in here, let me.

139 00:16:07.730 00:16:12.960 Uttam Kumaran: I’ll go back to sharing, so

140 00:16:17.060 00:16:20.549 Uttam Kumaran: Probably the only comment I’ll leave is apply for

141 00:16:26.940 00:16:27.400 Mustafa Raja: So.

142 00:16:27.400 00:16:31.769 Uttam Kumaran: Sales- sales. Gtm, AI.

143 00:16:32.260 00:16:34.330 Uttam Kumaran: I’m trying to think.

144 00:16:39.090 00:16:40.430 Uttam Kumaran: That management.

145 00:16:42.750 00:16:50.549 Uttam Kumaran: Oh, and then let’s plan for like one client, which is

146 00:16:54.240 00:16:58.600 Uttam Kumaran: actually yeah. Let’s plan for a alright.

147 00:16:59.430 00:17:00.340 Uttam Kumaran: Yeah.

148 00:17:01.490 00:17:05.435 Uttam Kumaran: Second thing I’m I’m I guess I would ask is,

149 00:17:06.040 00:17:12.089 Uttam Kumaran: probably for v. 2 is like we can probably bring in the Zoom Meetings that happened in the past week right.

150 00:17:13.020 00:17:13.710 Mustafa Raja: Yeah.

151 00:17:13.710 00:17:15.749 Uttam Kumaran: The transcription of the Zoom Meetings.

152 00:17:16.099 00:17:19.400 Uttam Kumaran: because what you can do is you bring in the the slacks.

153 00:17:19.560 00:17:24.099 Uttam Kumaran: the transcripts, and the tickets that way you can know

154 00:17:24.849 00:17:31.560 Uttam Kumaran: if it’s not ticketed, then it’s and it hasn’t been responded to. Then it’s probably not happened right.

155 00:17:31.560 00:17:32.210 Mustafa Raja: Yeah.

156 00:17:34.030 00:17:39.399 Uttam Kumaran: And then the natural evolution of this, I’m just gonna write down a couple of things. So v, 2,

157 00:17:40.840 00:17:42.699 Uttam Kumaran: actually, let me just create a

158 00:17:47.950 00:17:48.910 Uttam Kumaran: oops.

159 00:17:56.048 00:18:02.680 Uttam Kumaran: So bring in relevant zoom and linear tickets

160 00:18:03.020 00:18:07.209 Uttam Kumaran: to further identify what’s been dropped.

161 00:18:08.230 00:18:21.380 Uttam Kumaran: The the next thing, I’m thinking is, have the slack bought proactively reach out in the thread, saying.

162 00:18:22.020 00:18:27.930 Uttam Kumaran: Hey, this may have been dropped just double checking.

163 00:18:29.760 00:18:30.819 Uttam Kumaran: Do what I mean.

164 00:18:31.130 00:18:31.820 Mustafa Raja: Yeah.

165 00:18:35.150 00:18:48.020 Uttam Kumaran: So that’s probably the next stage, or you could say, Hey, sorry, hey? This ha!

166 00:18:48.980 00:18:57.919 Uttam Kumaran: You may have missed, but XYZ. Already answered this over here.

167 00:18:58.460 00:19:00.889 Uttam Kumaran: you know, like that. So we can talk about those.

168 00:19:00.890 00:19:01.670 Mustafa Raja: Yeah, yeah.

169 00:19:02.290 00:19:02.910 Uttam Kumaran: Okay.

170 00:19:03.440 00:19:05.090 Uttam Kumaran: Okay. Great. Awesome.

171 00:19:07.790 00:19:08.630 Mustafa Raja: Yeah, I have a comment.

172 00:19:08.630 00:19:12.779 Uttam Kumaran: You were working. Yeah, yeah, I didn’t kind of understand what you’re saying.

173 00:19:12.780 00:19:15.379 Mustafa Raja: So so I

174 00:19:16.220 00:19:20.838 Mustafa Raja: So I went into in the executions past executions.

175 00:19:22.043 00:19:27.479 Mustafa Raja: to find the exact execution of Robert’s thing right.

176 00:19:28.120 00:19:30.510 Mustafa Raja: and let me let me share my screen to explain.

177 00:19:30.510 00:19:31.210 Uttam Kumaran: Sure.

178 00:19:36.250 00:19:41.260 Mustafa Raja: Yeah, so let’s open up the issue. Daniel.

179 00:19:50.340 00:19:52.629 Mustafa Raja: So this one.

180 00:19:59.390 00:20:04.219 Mustafa Raja: yeah. Here. Here. Robert attached a file right?

181 00:20:06.750 00:20:07.540 Uttam Kumaran: Yes.

182 00:20:07.540 00:20:13.050 Mustafa Raja: Yeah. So what what normally happens when a file is attached

183 00:20:14.580 00:20:22.809 Mustafa Raja: is, instead of this thing, we we here have a property called Private URL download.

184 00:20:24.640 00:20:25.090 Uttam Kumaran: Okay.

185 00:20:26.290 00:20:26.710 Uttam Kumaran: I know.

186 00:20:26.710 00:20:38.670 Mustafa Raja: The file hasn’t yet processed. It gives us file access, check file info with for that. In that case we can use this Id to fetch the file.

187 00:20:40.990 00:20:41.880 Uttam Kumaran: Okay.

188 00:20:42.320 00:20:46.720 Mustafa Raja: And this is the reference from slack documents.

189 00:20:50.670 00:20:53.459 Mustafa Raja: Let’s wait for this to open up.

190 00:20:54.090 00:20:55.690 Uttam Kumaran: I see what you mean? Yeah, yeah.

191 00:20:55.690 00:20:57.480 Mustafa Raja: Yeah, let’s

192 00:20:57.590 00:21:08.409 Mustafa Raja: scroll down. Yeah. So here’s the description. When a file is uploaded to a slack in a channel file, object, properties are not immediately accessible to. Yeah, you can read it right?

193 00:21:09.060 00:21:09.969 Uttam Kumaran: Yeah, yeah, yeah.

194 00:21:10.950 00:21:23.130 Mustafa Raja: So either it’s this, or I have a hunch that the bot might not have access to files in that particular channel which I’m going to test today.

195 00:21:25.930 00:21:27.320 Uttam Kumaran: Interesting.

196 00:21:28.150 00:21:29.319 Uttam Kumaran: Yeah, I agree.

197 00:21:29.320 00:21:29.670 Mustafa Raja: So my.

198 00:21:29.670 00:21:34.719 Uttam Kumaran: I’m still available. I wonder why you don’t have access to the file, though.

199 00:21:35.220 00:21:40.000 Mustafa Raja: Yeah it. It could just be that the file wasn’t processed.

200 00:21:41.446 00:21:49.799 Mustafa Raja: When the what what it’s called when the slack. Node tried to access it.

201 00:21:52.495 00:21:58.710 Mustafa Raja: Because because what’s hap, what happens is it slack would look for malware inside files.

202 00:22:04.070 00:22:05.719 Uttam Kumaran: I see. Okay.

203 00:22:05.890 00:22:13.079 Mustafa Raja: Okay, so what we can do is we we can check if this thing exists.

204 00:22:13.080 00:22:17.270 Uttam Kumaran: Oh, you know why? It’s probably because he sent it, and it like didn’t.

205 00:22:18.140 00:22:19.869 Uttam Kumaran: Maybe it took some time to upload.

206 00:22:19.870 00:22:25.649 Mustafa Raja: Yeah, it didn’t go through properly, or it did some loading or something like that.

207 00:22:27.500 00:22:37.539 Uttam Kumaran: Okay, yeah, I think this is part of a broader thing of like, we want to be able to support Pdfs, rts, Pngs, Jpeg.

208 00:22:38.014 00:22:42.289 Mustafa Raja: Actually, what I did is I tested it here.

209 00:22:44.080 00:22:47.580 Uttam Kumaran: Oh, yeah, okay. Oh, nice. Yeah. Yeah. I saw that. I didn’t. I didn’t. Yeah.

210 00:22:47.580 00:22:49.759 Mustafa Raja: Yeah, and it does read it.

211 00:22:50.590 00:22:53.000 Uttam Kumaran: Oh, okay.

212 00:22:53.170 00:22:56.870 Mustafa Raja: And I did it with an image, I believe. Yeah, I also did it with the.

213 00:22:56.870 00:22:59.610 Uttam Kumaran: Yeah, the image I think we’ve supported already. Yeah.

214 00:22:59.610 00:23:01.249 Mustafa Raja: Yeah, so it does. If.

215 00:23:01.550 00:23:05.460 Uttam Kumaran: Like this. Prompt is kind of weird right. The Gpt. 4. 0 prompt.

216 00:23:06.560 00:23:08.355 Mustafa Raja: Yeah, it’s casual.

217 00:23:08.870 00:23:11.050 Uttam Kumaran: It’s like what the fuck is going on.

218 00:23:11.050 00:23:13.230 Mustafa Raja: Yeah, and sometimes.

219 00:23:13.230 00:23:14.020 Uttam Kumaran: Gonna look at it!

220 00:23:14.020 00:23:14.420 Mustafa Raja: Thank you.

221 00:23:15.484 00:23:29.000 Mustafa Raja: Yeah. And sometimes, if it is just a regular message, what it does it? It says that you haven’t attached the file. It shouldn’t say that if it’s not there, just ignore that. If there is no file attached to a message, just

222 00:23:30.490 00:23:33.829 Mustafa Raja: know that there was no file given at all.

223 00:23:34.480 00:23:42.069 Uttam Kumaran: The other. I guess I was gonna I was gonna ask you, is like, should we combine brain forge bot with the 4? 0, bot!

224 00:23:45.080 00:23:47.390 Mustafa Raja: Like the.

225 00:23:47.390 00:23:50.499 Uttam Kumaran: Shouldn’t really have to care which one they do right.

226 00:23:50.790 00:23:53.860 Mustafa Raja: Yeah. Yeah, if if

227 00:23:54.480 00:24:02.440 Mustafa Raja: because I I what’s what’s really the job of this this bot.

228 00:24:03.310 00:24:09.979 Uttam Kumaran: It’s it’s just a generic. I mean, it does a bunch of things. Now, right? It sends the updates. It’s gonna be summaries.

229 00:24:10.790 00:24:12.920 Uttam Kumaran: like we have a bunch of use cases.

230 00:24:12.920 00:24:13.600 Mustafa Raja: Yeah.

231 00:24:14.070 00:24:19.169 Uttam Kumaran: I guess brain Forge Gpt. 4 0. Is fine, but see, we also the zoom summarizer.

232 00:24:19.540 00:24:20.419 Mustafa Raja: Oh, my God!

233 00:24:20.420 00:24:30.420 Mustafa Raja: But what we’ll have to do is we’ll have to. We’ll just have to change the credentials and everything. Everything will be sorted itself. So it’s not

234 00:24:30.950 00:24:31.710 Mustafa Raja: so big of.

235 00:24:31.710 00:24:32.330 Uttam Kumaran: Yeah, maybe so.

236 00:24:32.330 00:24:32.720 Mustafa Raja: Change.

237 00:24:32.720 00:24:33.930 Uttam Kumaran: About later, okay.

238 00:24:35.760 00:24:38.110 Mustafa Raja: But it’s definitely possible.

239 00:24:39.620 00:24:43.950 Uttam Kumaran: Okay, I’ll let you take. I’ll let you keep working on that the slack one. Then that’s fine.

240 00:24:44.110 00:24:44.460 Mustafa Raja: Okay.

241 00:24:44.772 00:24:49.147 Uttam Kumaran: For the other for the other tickets. We’ll move to. We’ll move to next.

242 00:24:49.740 00:24:50.480 Mustafa Raja: Cycle.

243 00:24:50.810 00:24:51.950 Uttam Kumaran: Next, cycle. Yeah.

244 00:24:52.250 00:24:53.050 Mustafa Raja: Okay.

245 00:24:54.010 00:24:54.920 Uttam Kumaran: No worries.

246 00:24:55.372 00:24:59.457 Uttam Kumaran: And yeah, I guess let’s take a couple of minutes. Maybe we can talk about

247 00:24:59.900 00:25:01.110 Uttam Kumaran: ABC, amber.

248 00:25:01.110 00:25:01.990 Mustafa Raja: Yeah, yeah.

249 00:25:04.530 00:25:16.379 Amber Lin: Hi, thank you. Really. Appreciate that for some help. Here I’m gonna share my screen. And then we can look at this ticket which would love some help from the stuff off.

250 00:25:16.990 00:25:21.949 Amber Lin: So here is something that

251 00:25:22.910 00:25:27.550 Amber Lin: I’ve been working on. I’ve not been making a lot of progress to be very honest on this one.

252 00:25:28.060 00:25:37.127 Amber Lin: So we have a to give you some context. We have a document called a central Doc, which has essentially all their

253 00:25:37.860 00:25:56.530 Amber Lin: to do’s how to do this service. What is the service? Blah blah? So all their documents for their customer service representatives in the Pest division we try to include it in the Central doc. So right now, our problem is that it is one very long 2.

254 00:25:56.800 00:26:00.459 Amber Lin: It’s a running list of documents. So there’s no structure.

255 00:26:00.980 00:26:06.250 Amber Lin: and 3 formatting is relatively better. But it’s not great.

256 00:26:07.130 00:26:19.460 Amber Lin: And so our goal here is to restructure the central document to make sure that we have 2 things right? So we we make sure that humans can read it.

257 00:26:20.000 00:26:21.839 Amber Lin: And we make sure that

258 00:26:24.510 00:26:30.670 Amber Lin: our AI chat bot can read it. So there’s 2 types of

259 00:26:30.990 00:26:33.790 Amber Lin: users. Essentially, that’s using this document.

260 00:26:35.100 00:26:41.709 Amber Lin: And so I this ticket. I hope it is very. I hope it is clear. But let me know

261 00:26:42.120 00:26:46.059 Amber Lin: what is unclear for you, and we can talk about that.

262 00:26:46.850 00:26:49.170 Amber Lin: So right now.

263 00:26:49.490 00:26:55.866 Amber Lin: how we should do it is that I think we should create a copy of the document, and then.

264 00:26:59.280 00:27:08.580 Amber Lin: Mike, list what we have in there and list

265 00:27:09.129 00:27:15.509 Amber Lin: all documents, and see as a test drive which I have done, but I think they updated new documents, so

266 00:27:16.400 00:27:18.770 Amber Lin: I probably have to do that again.

267 00:27:19.410 00:27:28.929 Amber Lin: and then we can flag if there’s any duplicates flag. If there’s miss anything missing, and anything we might be able to consolidate. And I think all of this can be

268 00:27:29.150 00:27:35.910 Amber Lin: done with AI like I. Ideally, we shouldn’t have to manually go through each one of them.

269 00:27:36.960 00:27:39.609 Amber Lin: and lastly, to

270 00:27:40.110 00:27:51.800 Amber Lin: reorganize what we have in the Central Doc, and this probably would also use the help of AI to suggest the best format, say, based on the list of titles we have in the spreadsheet.

271 00:27:52.260 00:27:53.140 Mustafa Raja: Yeah.

272 00:27:53.340 00:28:03.069 Amber Lin: Massive restructuring part, and if we can, I would love us to also reformat each of those documents.

273 00:28:04.130 00:28:07.460 Amber Lin: And then I added a little verification step.

274 00:28:07.850 00:28:08.400 Mustafa Raja: Okay.

275 00:28:08.620 00:28:18.636 Amber Lin: And I was I was thinking about for the formatting. I was talking to Casey, and ultimately, because this document is going to be used by humans and the bot

276 00:28:20.080 00:28:30.200 Amber Lin: for the bot. It might be easier if we have certain keywords or certain questions that the Csrs might type into the chat bot, which will help them.

277 00:28:32.550 00:28:38.050 Amber Lin: Yeah, navigate or help the Chatbot navigate this document easier as well.

278 00:28:38.200 00:28:41.729 Amber Lin: So I’m gonna pause here. That’s what I have for this ticket.

279 00:28:41.920 00:28:50.859 Amber Lin: Let me know what doesn’t make sense. What makes sense? What you think is not plausible. And, Otam, please inject any feedback as well.

280 00:28:51.540 00:29:00.339 Mustafa Raja: Yeah. So my, my question would be, how are the AI agents accessing it? Is it a rag or something else?

281 00:29:03.560 00:29:05.219 Amber Lin: We are.

282 00:29:05.670 00:29:16.260 Amber Lin: I believe we’re not using a brag. So we’re essentially context dumping, I believe, or they, we have an end that has access to this document.

283 00:29:16.500 00:29:19.049 Amber Lin: And I believe we’re just using contacts.

284 00:29:19.050 00:29:23.840 Uttam Kumaran: I would I just I would ask. I would ask Miguel or Casey. I don’t know yet. I don’t know at this time.

285 00:29:24.020 00:29:26.580 Mustafa Raja: I think this should be a look into this.

286 00:29:27.690 00:29:31.300 Amber Lin: Okay, questions to ask Pacey.

287 00:29:32.586 00:29:39.119 Amber Lin: How is Central Doc? Currently being accessed.

288 00:29:43.150 00:29:43.750 Mustafa Raja: Can.

289 00:29:43.750 00:29:44.080 Amber Lin: There.

290 00:29:44.080 00:29:47.719 Amber Lin: Can you tag me here? So then I would know this particular

291 00:29:47.720 00:29:51.339 Amber Lin: definitely. Yeah, let me assign this to you.

292 00:29:52.050 00:29:57.020 Uttam Kumaran: And is this the only one like? I think we should hand off like a couple more.

293 00:29:57.550 00:30:00.779 Amber Lin: Oh, how much capacity do you have? Is my question, then.

294 00:30:01.820 00:30:04.320 Mustafa Raja: Yeah, I can. I can take a few more.

295 00:30:04.320 00:30:05.660 Uttam Kumaran: Yeah, I mean it. It depends on like.

296 00:30:05.660 00:30:06.710 Amber Lin: Yay!

297 00:30:06.710 00:30:10.520 Uttam Kumaran: I’d say, well, I would say any anything that’s not moving forward, or

298 00:30:10.830 00:30:15.949 Uttam Kumaran: like probably anything that’s assigned to you. That’s like actual work. We should just hand to Mustafa.

299 00:30:16.180 00:30:17.080 Uttam Kumaran: Okay.

300 00:30:17.080 00:30:24.329 Amber Lin: I I appreciate that because I I finished a day I’m like, Oh, no, I have to do this ABC stuff, and I don’t have time

301 00:30:25.770 00:30:30.410 Uttam Kumaran: Yeah, I don’t think I don’t know if we’re gonna be able to do it today, I guess, and stops up to you. But like.

302 00:30:31.730 00:30:35.779 Mustafa Raja: I’ll try to do as much as I can today. a quick heads up.

303 00:30:35.780 00:30:40.440 Uttam Kumaran: Out today. I don’t know how much context you’re gonna like.

304 00:30:40.490 00:30:43.530 Mustafa Raja: I’ll I’ll need some context. Also.

305 00:30:44.554 00:30:50.730 Amber Lin: I think if you go into Nan it’ll be pretty pretty straight, hopefully straightforward.

306 00:30:50.730 00:30:52.559 Uttam Kumaran: It’s not straightforward. No, it’s not straightforward.

307 00:30:52.560 00:30:56.695 Amber Lin: Okay. I looked at it. It is a big mass of nodes.

308 00:30:57.250 00:31:00.036 Uttam Kumaran: I mean, that’s what. Why are you saying? It’s straightforward. Then.

309 00:31:00.290 00:31:02.440 Mustafa Raja: Yeah, and a quick heads up.

310 00:31:02.440 00:31:03.030 Amber Lin: It is.

311 00:31:03.170 00:31:03.680 Amber Lin: Oh.

312 00:31:03.680 00:31:06.059 Mustafa Raja: I’ll be off on Monday.

313 00:31:06.620 00:31:08.159 Uttam Kumaran: Yeah, so I just.

314 00:31:08.160 00:31:08.560 Amber Lin: Okay.

315 00:31:08.560 00:31:15.549 Uttam Kumaran: I think we should sign the tickets, but I don’t think we’re gonna be able to. I don’t think it’s fair that we can. We should. We can’t expect anything like today.

316 00:31:15.550 00:31:21.325 Amber Lin: Yeah, no, I’m not. I’m not expecting a deadline today, and we have

317 00:31:22.370 00:31:27.169 Amber Lin: So now that Mustafa is also on the team. I think we have a few

318 00:31:27.490 00:31:32.870 Amber Lin: tickets here that I wanted to do next cycle, for instance.

319 00:31:33.667 00:31:42.430 Amber Lin: Where is it? So we have this improve on acronyms, and also the ticket that I wanted to give to Miguel, which was, How do we

320 00:31:42.810 00:31:47.789 Amber Lin: directly make updates into the central dock via a

321 00:31:48.434 00:31:53.910 Amber Lin: essentially via like our chat. Bot, let me find that ticket.

322 00:31:54.350 00:32:00.360 Amber Lin: So that’s the 2 that I’ve really been thinking about that.

323 00:32:00.990 00:32:02.940 Amber Lin: It’s more technical.

324 00:32:04.330 00:32:04.909 Amber Lin: Let’s go.

325 00:32:04.910 00:32:09.140 Uttam Kumaran: Okay, yeah, I would just assign everything to him, and then we should.

326 00:32:09.140 00:32:09.500 Amber Lin: Okay.

327 00:32:09.500 00:32:16.059 Uttam Kumaran: Something in case he’s back. And then so and then Tim, Tim emailed back about a couple of things like

328 00:32:16.160 00:32:16.960 Uttam Kumaran: where.

329 00:32:16.960 00:32:17.650 Amber Lin: Oh, great!

330 00:32:17.650 00:32:22.019 Uttam Kumaran: Like, yeah, like he. He mentioned that the trainer bought code like, isn’t there.

331 00:32:25.880 00:32:27.599 Amber Lin: Try to ask Casey.

332 00:32:32.270 00:32:35.860 Uttam Kumaran: He said. There hasn’t been updates to the repo.

333 00:32:36.100 00:32:39.139 Amber Lin: Oh, okay. So to add that.

334 00:32:39.140 00:32:43.629 Uttam Kumaran: Did. Casey did Casey work on getting the trainer bot into like Google.

335 00:32:46.830 00:32:52.749 Amber Lin: I think we asked him if he can create an instance for us, and then we would.

336 00:32:53.190 00:32:55.620 Amber Lin: and then we would add it like.

337 00:32:56.170 00:32:58.920 Amber Lin: if you can make another project for us.

338 00:33:00.540 00:33:01.600 Uttam Kumaran: Okay. So I will. Just.

339 00:33:01.930 00:33:06.569 Uttam Kumaran: I’ll just mention that we needed a separate Google Cloud project. And then we can create.

340 00:33:06.946 00:33:12.460 Amber Lin: I think that’s what he that’s what that’s what Casey asked for.

341 00:33:12.980 00:33:19.910 Uttam Kumaran: I know. But we just have to. I just like we’re we all. We finally got a hold of him. So I just wanna move this forward because we’re not gonna.

342 00:33:19.910 00:33:20.720 Amber Lin: Okay. Great.

343 00:33:22.660 00:33:23.090 Uttam Kumaran: Yeah.

344 00:33:23.090 00:33:27.439 Amber Lin: Yeah, and then we’ll add everything to the repo. If he makes us a new project.

345 00:33:27.880 00:33:29.729 Uttam Kumaran: Okay, okay. I gotta hop to a team meeting.

346 00:33:30.550 00:33:33.349 Amber Lin: Okay, we all have to. Okay. See? You guys, there.

347 00:33:33.460 00:33:34.499 Uttam Kumaran: Yeah, right? Bye.

348 00:33:34.500 00:33:34.810 Mustafa Raja: Bye-bye.