Meeting Title: Chuck <> Brainforge - Shipping-Weekly-Meeting Date: 2024-08-08 Meeting participants: Nicolas Sucari, Justin Wong
WEBVTT
1 00:00:11.910 ⇒ 00:00:12.640 Chuck Gross’s iPhone: I see.
2 00:02:37.240 ⇒ 00:02:38.159 Nicolas Sucari: Hi, Jack.
3 00:02:38.560 ⇒ 00:02:39.560 Nicolas Sucari: how are you?
4 00:02:41.340 ⇒ 00:02:42.470 Chuck Gross’s iPhone: Good! How are you?
5 00:02:43.790 ⇒ 00:02:44.800 Nicolas Sucari: All good.
6 00:02:45.920 ⇒ 00:02:59.670 Nicolas Sucari: hey? I invited Justin from Eunice to this meeting. The idea is to ask them, How is the setup for the California and the new warehouse that we wanna set up is going
7 00:03:01.480 ⇒ 00:03:02.850 Nicolas Sucari: on the
8 00:03:03.190 ⇒ 00:03:06.840 Nicolas Sucari: skew spurring that we were discussing last week. Okay.
9 00:03:07.000 ⇒ 00:03:09.389 Chuck Gross’s iPhone: Alright awesome! That that’s good. Alright! Cool.
10 00:03:10.860 ⇒ 00:03:13.079 Nicolas Sucari: Okay. Everything. Good. Around there.
11 00:03:13.631 ⇒ 00:03:15.089 Chuck Gross’s iPhone: Yeah, so far, so good.
12 00:03:16.910 ⇒ 00:03:18.220 Nicolas Sucari: Perfect. Yeah.
13 00:03:18.690 ⇒ 00:03:23.799 Nicolas Sucari: we’ve been starting to identify what’s going on with unleashed.
14 00:03:23.930 ⇒ 00:03:31.399 Nicolas Sucari: So the with the integration with shopify. So once we have any further progress on that one. I will let you know.
15 00:03:31.830 ⇒ 00:03:33.489 Chuck Gross’s iPhone: Okay. Cool. Cool. Thanks.
16 00:03:35.520 ⇒ 00:03:42.730 Nicolas Sucari: Great. Probably we’ll need to wait some minutes so that Justin can join. And yeah, we can, we can start.
17 00:03:43.090 ⇒ 00:03:44.060 Chuck Gross’s iPhone: No problem.
18 00:05:21.260 ⇒ 00:05:22.329 Nicolas Sucari: Hi justin.
19 00:05:22.640 ⇒ 00:05:24.670 Justin Wong: Hi, Nicholas! Hi, chuck! How are you?
20 00:05:25.140 ⇒ 00:05:26.340 Chuck Gross’s iPhone: I’m good. How are you?
21 00:05:27.450 ⇒ 00:05:28.880 Justin Wong: Doing well, thanks for asking.
22 00:05:30.770 ⇒ 00:05:33.570 Nicolas Sucari: Amazing. Thank you, Justin, for joining.
23 00:05:33.950 ⇒ 00:05:34.820 Justin Wong: Of course.
24 00:05:35.930 ⇒ 00:05:37.370 Nicolas Sucari: Yeah, I wanna
25 00:05:37.490 ⇒ 00:05:38.710 Nicolas Sucari: yeah, start
26 00:05:38.750 ⇒ 00:05:42.690 Nicolas Sucari: asking some questions. We’ve been talking with Jack
27 00:05:42.770 ⇒ 00:05:49.050 Nicolas Sucari: last week about an issue that I I sent you an email about the skew spurring in shopify?
28 00:05:50.430 ⇒ 00:06:16.180 Nicolas Sucari: I think the issue there, Chuck, if you can explain. Better, let me go ahead. But I think what is happening is that you’re receiving orders with an Sq on the Uni side. And you’re not like pairing with the correct product that we need to ship. Chuck is that is because I think we have like different skews for the same product. And then they are doing like an upgrade for the client.
29 00:06:16.180 ⇒ 00:06:23.180 Nicolas Sucari: So we need something like to pair that dummy excuse to the actual product that you want to send right.
30 00:06:23.960 ⇒ 00:06:31.499 Chuck Gross’s iPhone: Correct. So, Justin, what we’re doing is we don’t want to turn off existing shopify listings
31 00:06:31.610 ⇒ 00:06:35.599 Chuck Gross’s iPhone: for for older heat pump models.
32 00:06:35.740 ⇒ 00:06:40.309 Chuck Gross’s iPhone: So the customer purchases a skew.
33 00:06:40.590 ⇒ 00:06:45.809 Chuck Gross’s iPhone: and then we offer them a free upgrade and give them a different skew.
34 00:06:47.180 ⇒ 00:06:53.220 Chuck Gross’s iPhone: So it’s an automatic. It would be an automatic shipment change. So the skew that Co. Would come in
35 00:06:53.600 ⇒ 00:06:57.030 Chuck Gross’s iPhone: to wise through the delivery notice
36 00:06:57.840 ⇒ 00:06:58.950 Chuck Gross’s iPhone: would be.
37 00:06:59.250 ⇒ 00:07:04.720 Chuck Gross’s iPhone: for argument’s sake, called a dummy skew, so we would say, like Cft 53.
38 00:07:05.060 ⇒ 00:07:05.790 Justin Wong: Yeah.
39 00:07:06.000 ⇒ 00:07:15.239 Chuck Gross’s iPhone: And then we are looking to build some form of a mapping program, so Unis would know to ship a Bdx. Bt. 53 in its place.
40 00:07:17.020 ⇒ 00:07:20.219 Chuck Gross’s iPhone: Is that something that can be done with a with a file.
41 00:07:20.750 ⇒ 00:07:22.499 Justin Wong: My question is.
42 00:07:22.630 ⇒ 00:07:23.540 Justin Wong: so
43 00:07:24.610 ⇒ 00:07:30.089 Justin Wong: when when your shopify customer places the order for Cft 53,
44 00:07:30.700 ⇒ 00:07:35.749 Justin Wong: it will automatically upgrade them to the Bdx. Bt. 53.
45 00:07:36.990 ⇒ 00:07:54.690 Chuck Gross’s iPhone: It does, it won’t automatically update them. It’s a little bit of a manual process. So when the customer places the order for the Cft 53. We send them an email through shopify letting them know that the one units out of stock, and we’re going to give them a free upgrade at no charge to them.
46 00:07:56.200 ⇒ 00:07:58.239 Chuck Gross’s iPhone: I know, to ship
47 00:07:58.600 ⇒ 00:08:03.359 Chuck Gross’s iPhone: the unit based on a shipping file that I have here on my laptop.
48 00:08:05.400 ⇒ 00:08:11.100 Justin Wong: Okay, so that means, even if the customer places cft 53,
49 00:08:11.220 ⇒ 00:08:14.979 Justin Wong: the order will import into wise with that same skew.
50 00:08:15.110 ⇒ 00:08:15.640 Justin Wong: But.
51 00:08:15.640 ⇒ 00:08:16.350 Chuck Gross’s iPhone: Correct.
52 00:08:16.350 ⇒ 00:08:19.110 Justin Wong: We’re supposed to ship to them. Bdx.
53 00:08:19.150 ⇒ 00:08:21.049 Justin Wong: bt. 53.
54 00:08:21.430 ⇒ 00:08:22.240 Chuck Gross’s iPhone: Correct.
55 00:08:22.240 ⇒ 00:08:23.946 Justin Wong: Okay and
56 00:08:25.130 ⇒ 00:08:26.560 Justin Wong: Do we have
57 00:08:27.010 ⇒ 00:08:31.490 Justin Wong: stock of your old listings in the the warehouse still? Or.
58 00:08:32.157 ⇒ 00:08:38.270 Chuck Gross’s iPhone: No, I believe they’re. I believe they’re all out of stock except for Cft 65.
59 00:08:39.090 ⇒ 00:08:44.720 Justin Wong: Okay? So that means we have stock for all the newer models that you’re selling now, right.
60 00:08:44.720 ⇒ 00:08:47.789 Chuck Gross’s iPhone: Correct. Yes, yes, yes, plenty of stock on the newer models.
61 00:08:47.790 ⇒ 00:08:53.100 Justin Wong: Okay, and the and operations was able to receive the minimum problem.
62 00:08:53.180 ⇒ 00:08:54.940 Justin Wong: Right? We didn’t. Okay.
63 00:08:55.250 ⇒ 00:09:00.259 Chuck Gross’s iPhone: Yeah, yeah, there was. Yeah. There was no no, no errors that way. No, that that’s all been fine.
64 00:09:00.500 ⇒ 00:09:02.360 Justin Wong: Okay? Great. Okay.
65 00:09:02.760 ⇒ 00:09:12.759 Justin Wong: alright. So customer places cft 53 order imports into wise with the same skew. But then we need to skip that other skew instead.
66 00:09:19.380 ⇒ 00:09:20.100 Justin Wong: Yeah.
67 00:09:22.410 ⇒ 00:09:23.689 Justin Wong: I okay,
68 00:09:25.220 ⇒ 00:09:28.149 Justin Wong: I I think we can. I think we can
69 00:09:28.600 ⇒ 00:09:30.624 Justin Wong: solve this by
70 00:09:31.360 ⇒ 00:09:34.240 Justin Wong: for those Cft models.
71 00:09:34.982 ⇒ 00:09:36.640 Justin Wong: We can create
72 00:09:36.790 ⇒ 00:09:41.709 Justin Wong: an Aka a secondary item. Id for that
73 00:09:41.880 ⇒ 00:09:49.940 Justin Wong: skew to create, basically have wise recognize those Cft models as the Bdx models as well.
74 00:09:49.990 ⇒ 00:09:51.870 Justin Wong: Okay. But
75 00:09:53.030 ⇒ 00:09:59.060 Justin Wong: but I still want to reconfirm internally to make sure that that’s how it’ll
76 00:09:59.250 ⇒ 00:10:13.582 Justin Wong: it will work based off the scenario you you’ve given to me. So let me let me confirm that that’s the best way to approach this situation or scenario. Before you know we
77 00:10:14.140 ⇒ 00:10:15.500 Justin Wong: make any changes.
78 00:10:16.030 ⇒ 00:10:18.479 Chuck Gross’s iPhone: Okay, cool. That sounds good. Yeah.
79 00:10:18.480 ⇒ 00:10:19.750 Justin Wong: Let me let me
80 00:10:19.920 ⇒ 00:10:23.309 Justin Wong: get back to you before end of day on on this.
81 00:10:24.740 ⇒ 00:10:25.140 Nicolas Sucari: Perfect.
82 00:10:25.140 ⇒ 00:10:26.059 Chuck Gross’s iPhone: Not a problem.
83 00:10:27.430 ⇒ 00:10:39.820 Nicolas Sucari: Thank you, Justin. And also, yeah, we need to understand if that Aka sku that we are adding there, or that field that will will be added like it. It needs to impact this talk that we have right? So that we know
84 00:10:39.950 ⇒ 00:10:44.260 Nicolas Sucari: when we are shipping, that we are yeah, using one of the stock of the other product.
85 00:10:45.170 ⇒ 00:10:49.220 Justin Wong: Yeah, sure thing. Yeah, let me let me discuss internally, and then get back to you before end of the day.
86 00:10:50.460 ⇒ 00:11:11.580 Nicolas Sucari: Perfect. Yeah, thank you. One more thing that I wanna ask is, how are we on setting up the Unis California facility and the other one that we were asking. I think the contracts were already signed, and I don’t know where we’re standing like. Do you have any update on how we’re doing on those our warehouse.
87 00:11:12.609 ⇒ 00:11:22.099 Justin Wong: I think. From what I can see on my side under under the Bt swim. Wise account, I do see the facilities Alessandro and
88 00:11:23.076 ⇒ 00:11:24.389 Justin Wong: Roanoke added.
89 00:11:25.810 ⇒ 00:11:26.810 Justin Wong: They.
90 00:11:27.140 ⇒ 00:11:28.000 Justin Wong: And
91 00:11:28.450 ⇒ 00:11:33.050 Justin Wong: for that zip code file that I sent to our Dev team to get updated accordingly.
92 00:11:33.515 ⇒ 00:11:39.739 Justin Wong: They really done their part. So that’s done. So I think the matter of
93 00:11:39.870 ⇒ 00:11:47.880 Justin Wong: confirming. If the setup is complete on in both sites, you would need to ask Michael Williams, if that’s done with operations.
94 00:11:49.380 ⇒ 00:11:50.710 Nicolas Sucari: Okay, okay.
95 00:11:51.300 ⇒ 00:12:05.729 Nicolas Sucari: okay, perfect. And then Fay Foster is asking for an order to be submitted into wise do you know who needs to do that if it is just for Lucia, or it’s something that you chuck need to do. I don’t know.
96 00:12:08.202 ⇒ 00:12:10.654 Justin Wong: Honestly, I think either
97 00:12:13.670 ⇒ 00:12:24.315 Justin Wong: either Fay or you can do it. Just create a manual order in in our wise portal to ship that damaged good back to your your
98 00:12:24.750 ⇒ 00:12:27.630 Justin Wong: your warehouse to, so you could fix the packaging.
99 00:12:31.240 ⇒ 00:12:37.519 Chuck Gross’s iPhone: Yeah, I can. I can do that. That’s not a problem. Do I just use the same skew, though? Or should I just email her the
100 00:12:37.620 ⇒ 00:12:40.300 Chuck Gross’s iPhone: the order number. Once I put it through.
101 00:12:41.325 ⇒ 00:12:53.439 Justin Wong: It you should. You should use the same damage. Skew I think when you create the order, just let Fay know that you created outbound order, and she needs. She needs to ship that specific damage. Good back to you.
102 00:12:53.440 ⇒ 00:12:54.929 Chuck Gross’s iPhone: Right? Yep. No problem.
103 00:12:56.560 ⇒ 00:12:57.250 Nicolas Sucari: Perfect.
104 00:12:58.070 ⇒ 00:13:03.380 Nicolas Sucari: Okay? Well, thank you, Justin Jack, do you have any other questions.
105 00:13:04.520 ⇒ 00:13:12.029 Chuck Gross’s iPhone: No, I think that’s everything. As long as we get that Aka thing taken care of. I know all those different warehouses have stock now.
106 00:13:12.070 ⇒ 00:13:16.529 Chuck Gross’s iPhone: so I guess once we flip the switch we’ll be off and running.
107 00:13:17.830 ⇒ 00:13:19.120 Nicolas Sucari: Perfect. Yeah.
108 00:13:20.430 ⇒ 00:13:25.029 Nicolas Sucari: excellent. Okay, thank you, Justin. Thank you. For to the meeting.
109 00:13:25.370 ⇒ 00:13:26.740 Justin Wong: Of course. Thank you so much.
110 00:13:27.660 ⇒ 00:13:28.350 Justin Wong: Alright, bye.
111 00:13:28.350 ⇒ 00:13:29.110 Nicolas Sucari: Bye, guys.
112 00:13:30.280 ⇒ 00:13:30.919 Chuck Gross’s iPhone: Bye, bye.