Meeting Title: ABC Weekly Planning Sync Date: 2026-03-09 Meeting participants: Uttam Kumaran, Casie Aviles, Samuel Roberts, Pranav Narahari, Brylle Girang


WEBVTT

1 00:00:45.050 00:00:45.940 Uttam Kumaran: Hey guys.

2 00:00:46.290 00:00:47.180 Samuel Roberts: Boom.

3 00:00:47.180 00:00:48.020 Pranav Narahari: Hey, good morning.

4 00:00:48.380 00:00:49.469 Uttam Kumaran: Hey, good morning.

5 00:00:51.280 00:00:55.629 Uttam Kumaran: Yeah, so one thing we were just basically trying to do…

6 00:00:55.800 00:01:06.230 Uttam Kumaran: weekly, I think as much as we can, is just a line, and I think we can eventually potentially move to bi-weekly, is just a line on what’s the plan for the week.

7 00:01:06.320 00:01:23.069 Uttam Kumaran: I think we used to do sort of, like, weekly kickoffs for every client, and then we sort of moved to just daily stand-ups. I think having a weekly sort of sync is gonna allow us to do a couple things. One, just, like, realign on the Gantt and, like, tickets. I know it’s sometimes tough to, like, do that during the week.

8 00:01:23.140 00:01:42.890 Uttam Kumaran: The third is to be able to send out a note to the client with, like, here’s what our plan is. I think that’s just gonna, you know, save us quite a bit of, just headache by getting that out. So I think today, I really just wanted to kind of ask that, like, what is our plan for the week? And then, Pranav, if we can go through…

9 00:01:42.960 00:01:56.430 Uttam Kumaran: began, and then linear tickets, and basically, I’m just making sure that things are in a good place, if I can help you make decisions on… on where you’re gonna end up. And then, I think, as we start to be good with what we’re doing this week.

10 00:01:56.580 00:02:02.159 Uttam Kumaran: I would like to use any remaining time to talk about the rest of the month and the future, so…

11 00:02:02.160 00:02:02.520 Pranav Narahari: Yep.

12 00:02:02.520 00:02:03.130 Uttam Kumaran: Yeah.

13 00:02:03.580 00:02:22.800 Pranav Narahari: Yeah, so, in terms of this week, just, from, like, the internal point of view, Amber and I are gonna do, like, some of the final handoffs. Okay. The final, final handoff will actually be on Monday of, next week, which is when I’ll be, like, running the Monday meeting as well. So today, Amber’s gonna run today’s Monday meeting.

14 00:02:25.180 00:02:26.819 Uttam Kumaran: Will you be on that with her?

15 00:02:26.970 00:02:30.160 Pranav Narahari: Yeah, I’m still on all of these with her. Okay. It’s just like…

16 00:02:30.270 00:02:34.999 Pranav Narahari: I haven’t been to a Monday meeting yet, so the idea was just, like, she’ll run the first one, I’ll run the following ones.

17 00:02:35.000 00:02:35.990 Uttam Kumaran: Cool.

18 00:02:36.460 00:02:38.499 Pranav Narahari: Yeah, so last week.

19 00:02:38.930 00:02:48.549 Pranav Narahari: I got much more familiar with the project, too, so I sent over, like, the weekly, kind of, like.

20 00:02:49.110 00:02:55.380 Pranav Narahari: capture of, like, what we completed that week, email that Amber’s been sending every Friday. So…

21 00:02:55.590 00:03:14.649 Pranav Narahari: that kind of also just got me into a rhythm of things of just, like, sending and delivering something to the client. Also, yeah, just talking to Mustafa and Casey about just, like, okay, what are the different, like… I don’t know if we want to… I think we probably call Andy a workstream, but maybe just, like, sub-features that we’re working on.

22 00:03:15.050 00:03:34.910 Pranav Narahari: So, yeah, worked with them on that. So now, what I was just doing this morning, after I saw, like, that message from Brile, was just, like, looking at linear and looking at the Gantt chart. The Gantt chart I had a little bit more familiarity with, because Amber and I talked, quite a bit about it last week, and I think everything here makes sense to me.

23 00:03:35.100 00:03:47.740 Pranav Narahari: Linear, though, I see a ton of different, like, triage tickets. A lot of them are from, like, early Jan, some of them are even from 2025, so I’d like to probably just, like, figure out…

24 00:03:48.900 00:04:00.559 Pranav Narahari: so a lot of them aren’t even assigned to us, so it’s probably something I need to just, bring up with, like, Yvette or Janice about, okay, well, I see that these have been open for quite some time, like.

25 00:04:00.670 00:04:15.649 Pranav Narahari: what should we do about this? But then also for the ones that we have assigned to us, like Mustafa, I see, like, there’s a few for you, a ton for Casey, and I was looking at the comments for some of them. It looks like they shouldn’t actually even be assigned to us, probably…

26 00:04:15.740 00:04:22.590 Pranav Narahari: it made sense for them to be assigned to us initially, but then I think now it makes sense for us to assign it back to them, due to, like.

27 00:04:22.900 00:04:26.879 Pranav Narahari: what we found out, and what now they need to update.

28 00:04:27.040 00:04:40.339 Pranav Narahari: But also, I know this is also… if we’re talking about things from December and January, we’re probably talking about the old Central Dock. So, we probably need to update a lot of these tickets, too, to update the new Central Dock. So…

29 00:04:40.580 00:04:43.729 Pranav Narahari: Yeah, these are just, like, a few of the things that I’ve… that I’ve found.

30 00:04:44.020 00:04:46.630 Uttam Kumaran: So let’s… can you… can we go through the Gantt.

31 00:04:46.630 00:04:47.350 Pranav Narahari: Yeah.

32 00:04:47.350 00:04:54.230 Uttam Kumaran: And then let’s just make sure we’re all on the same page. If you… if you want to share, I can share.

33 00:04:54.250 00:04:55.329 Pranav Narahari: Yeah, I can share.

34 00:04:55.330 00:04:56.030 Uttam Kumaran: Okay.

35 00:04:56.210 00:04:58.419 Uttam Kumaran: Yeah, I just want to make sure that, like.

36 00:04:58.780 00:05:08.189 Uttam Kumaran: at any moment, there’s… because there’s still things I’m seeing on the migration that we’re… should be done on. I just want to make sure everything is as much as captured here as possible.

37 00:05:08.190 00:05:12.650 Pranav Narahari: Yeah. So let’s just start from the top. Yep.

38 00:05:13.790 00:05:21.759 Uttam Kumaran: Okay, so, like, yeah, for… let’s just go through down through these. Are you familiar with these, and then, like, where are they in terms of, like, status?

39 00:05:21.950 00:05:37.319 Pranav Narahari: Yeah, so, I’m familiar with these, I think status is a few… is a little bit where, I need a little bit of update on, but then also timeline is where I’m very, kind of, like, not fully synced up on, like, when are things supposed to be delivered by.

40 00:05:37.500 00:05:38.210 Pranav Narahari: I just…

41 00:05:38.210 00:05:42.050 Uttam Kumaran: Things are supposed to be delivered by the end of where you see it now.

42 00:05:42.590 00:05:44.009 Uttam Kumaran: Okay. So I’ll answer that.

43 00:05:44.010 00:05:50.690 Pranav Narahari: things have been moving around a lot, so yeah, I mean, if we should stay true to the Gantt chart, then yeah, this is super simple, like…

44 00:05:50.790 00:05:59.400 Pranav Narahari: these are obviously behind schedule. So for this one, I think, Mustafa, this is something that you’re working on, right?

45 00:05:59.400 00:06:02.590 Uttam Kumaran: Mustafa’s not on, but yeah, I guess this is where I want to just…

46 00:06:02.690 00:06:09.230 Uttam Kumaran: But I guess, like, I think the first thing was, like, are all the ones in red still in progress? My first question.

47 00:06:12.240 00:06:13.999 Casie Aviles: This one’s still in progress.

48 00:06:14.790 00:06:15.410 Pranav Narahari: Okay.

49 00:06:16.140 00:06:17.799 Uttam Kumaran: What about the all the rest of them?

50 00:06:18.840 00:06:22.130 Casie Aviles: Yeah, this one’s in progress.

51 00:06:25.460 00:06:26.829 Casie Aviles: This one’s good.

52 00:06:27.300 00:06:28.590 Casie Aviles: This one’s good.

53 00:06:29.380 00:06:31.369 Casie Aviles: 8, sorry, I’m not sure if that’s the best.

54 00:06:31.370 00:06:36.900 Uttam Kumaran: But can you just say the name? Yeah, just say the name of, like, whatever your… It’s awful.

55 00:06:36.900 00:06:41.419 Casie Aviles: Okay, so… staging validation, yeah, that’s in progress.

56 00:06:42.790 00:06:47.949 Uttam Kumaran: So when… so, one thing, let’s… let’s just go through… let’s just do this way easier. Let’s start at 5.

57 00:06:48.380 00:06:52.309 Uttam Kumaran: So if it’s not done, then where, like, how should we drag

58 00:06:53.100 00:06:54.650 Uttam Kumaran: How should we drag it out?

59 00:06:57.970 00:06:59.710 Casie Aviles: Start with 5.

60 00:07:03.510 00:07:04.510 Uttam Kumaran: So, where…

61 00:07:04.510 00:07:05.289 Pranav Narahari: Is it?

62 00:07:05.290 00:07:09.120 Uttam Kumaran: Is this done, or is it not done? And if not, like, where should it move to?

63 00:07:11.070 00:07:11.840 Casie Aviles: Okay.

64 00:07:12.130 00:07:19.589 Casie Aviles: Hmm… I think we can move this to this week, this one, although Mustafa’s working on the…

65 00:07:19.940 00:07:23.700 Casie Aviles: It’s assigned to me, but it’s Mustafa’s working on this one, so…

66 00:07:24.720 00:07:26.499 Uttam Kumaran: Wait, okay, guys.

67 00:07:26.630 00:07:31.760 Uttam Kumaran: I’m, like, getting tired of asking again and again. I don’t… it doesn’t matter, It was working.

68 00:07:31.760 00:07:33.250 Samuel Roberts: It’s just a drag-through.

69 00:07:33.250 00:07:36.329 Uttam Kumaran: I’m just talking to y’all as the team.

70 00:07:36.330 00:07:37.030 Samuel Roberts: Yeah.

71 00:07:37.030 00:07:39.159 Uttam Kumaran: It doesn’t matter who’s working on it.

72 00:07:39.160 00:07:39.490 Samuel Roberts: Right.

73 00:07:39.490 00:07:45.319 Uttam Kumaran: like… what I’m asking is, if… are each of these items done? If not.

74 00:07:45.670 00:08:04.039 Uttam Kumaran: what… where should they go, and when will they be done? So that’s a simple question. If… if Pranav, you’re still not confident that you know what this is, then let’s walk through what this is, or let’s… or we need to come back and do this later. Like, I just wanna… like, what I’m trying to surface is the fact that, Pranav, you can’t answer this right now.

75 00:08:04.160 00:08:19.219 Uttam Kumaran: Right? So that’s what I’m trying to surface here, is that, like, ideally, one, you should be able to talk to each of these items, and so I want to know which items you still can’t talk to, and then I want to talk about that right now. So do you know what migrate… so I’ll go one.

76 00:08:19.220 00:08:20.070 Pranav Narahari: Somewhere.

77 00:08:20.220 00:08:23.519 Uttam Kumaran: Can you tell me what migrate thumbs up, thumbs down?

78 00:08:24.220 00:08:29.389 Pranav Narahari: Yeah, so right now, the thumbs up, thumbs down is being, that’s…

79 00:08:29.510 00:08:38.329 Pranav Narahari: using the N8N backend, and we’re trying to migrate that over to the master app. So, yeah, Mustafa’s working on this right now.

80 00:08:38.840 00:08:45.199 Pranav Narahari: In terms of, like, his progress on this, yeah, I need to get more clarity on that. I’m not sure.

81 00:08:45.540 00:08:49.810 Pranav Narahari: terms of timeline, too, like, when he can get that done by, I’m not sure either.

82 00:08:49.830 00:08:51.030 Uttam Kumaran: Okay.

83 00:08:51.030 00:08:51.780 Pranav Narahari: Until tomorrow.

84 00:08:52.400 00:08:54.749 Pranav Narahari: Yeah, so then for this one.

85 00:08:54.750 00:08:56.219 Uttam Kumaran: Like, I think we just…

86 00:08:57.030 00:09:02.850 Uttam Kumaran: I think what I want to do in this meeting is just basically flag what needs follow-ups.

87 00:09:03.100 00:09:08.100 Uttam Kumaran: But again, like, I really, like, ideally, this should be linked to a ticket, but there’s not, like.

88 00:09:08.230 00:09:19.090 Uttam Kumaran: there is a lot of pieces here, but I just want… like, we just need to be really clear on, like, when these are going to get done. Like, I care very little about who it’s assigned to. I care… this is…

89 00:09:19.090 00:09:31.240 Uttam Kumaran: for all of us, we just need to know, especially for you, Pranav, you just need to know that what this item means, and where it is. So for this one, we still need more… you still need more clarity.

90 00:09:31.240 00:09:39.790 Uttam Kumaran: So, like, that’s something that I want to flag for us to figure that out today. Are you familiar with the next one? Like, everything, like, 8 to 15?

91 00:09:40.590 00:09:44.969 Pranav Narahari: Yeah, so, Andy Staging,

92 00:09:46.380 00:09:55.209 Pranav Narahari: Yeah, I guess I’m not exactly sure if this is… yeah, this is under migration, right? Yeah, so this is for, just for the master app. I think this is…

93 00:09:55.640 00:09:58.839 Pranav Narahari: I thought this might have been completed as of last week.

94 00:09:59.110 00:10:04.050 Pranav Narahari: I believe, like, that’s what Casey, or…

95 00:10:04.160 00:10:14.539 Pranav Narahari: it says assigned to Mustafa, but I’m just gonna go by what I feel like I know, with, like, yeah, Casey, I feel like we talked about that a little bit, you had that set up, and you gave us an update in the channel about this being…

96 00:10:14.650 00:10:17.039 Pranav Narahari: Ready to go.

97 00:10:17.140 00:10:18.270 Pranav Narahari: Is that right?

98 00:10:19.440 00:10:26.529 Casie Aviles: Well, the staging version’s already on… it’s up, but I’m still… I have, like…

99 00:10:26.980 00:10:34.720 Casie Aviles: I’m still working on getting, like, this course, or, like, the execution times, right, so I was planning to have, like, a review of that.

100 00:10:35.130 00:10:36.349 Casie Aviles: with the team.

101 00:10:37.170 00:10:37.860 Pranav Narahari: Yep.

102 00:10:38.660 00:10:46.410 Casie Aviles: to check, like, because I ran some tests for, like, different model combinations and, you know, comparing it with the current setup.

103 00:10:46.410 00:10:49.820 Uttam Kumaran: So is this this week? Does this finish this week?

104 00:10:52.360 00:10:53.370 Casie Aviles: Yes.

105 00:10:54.510 00:10:58.330 Uttam Kumaran: Okay, that doesn’t sound… guys, like… I would say it’s.

106 00:10:58.330 00:11:06.320 Samuel Roberts: Establish is done, I don’t think… I don’t think validating and the full migration is done. So I think the first one is… it’s established, right?

107 00:11:06.540 00:11:10.439 Samuel Roberts: But I don’t think the 9 and 10 are…

108 00:11:10.440 00:11:11.619 Uttam Kumaran: Okay. Complete.

109 00:11:12.210 00:11:16.150 Uttam Kumaran: So, do you feel, Sam, like these will be done by the end of this week?

110 00:11:17.690 00:11:19.100 Uttam Kumaran: Or…

111 00:11:19.350 00:11:20.869 Samuel Roberts: I think that’s reasonable, yeah.

112 00:11:20.870 00:11:21.490 Uttam Kumaran: Okay.

113 00:11:21.790 00:11:23.990 Samuel Roberts: I don’t know if.

114 00:11:23.990 00:11:24.640 Uttam Kumaran: drag that…

115 00:11:24.640 00:11:25.510 Samuel Roberts: But yeah.

116 00:11:25.510 00:11:31.119 Uttam Kumaran: Yeah, let’s just drag 9 and 10 to, like… Just drag the end of it, probably. The end of it, yeah, yeah.

117 00:11:35.690 00:11:36.460 Uttam Kumaran: Oh.

118 00:11:40.580 00:11:43.500 Pranav Narahari: ABLES for zip codes database migration to cloud.

119 00:11:43.730 00:11:48.100 Pranav Narahari: Okay, yeah, this one I’m not… I’m not sure about.

120 00:11:48.100 00:11:50.320 Uttam Kumaran: the Andy staging access to team…

121 00:11:50.780 00:11:54.840 Uttam Kumaran: we’re not there yet, right? So that’ll have to… that’ll have to move to Friday.

122 00:11:58.770 00:12:03.000 Uttam Kumaran: Tables for zip code database migration to Cloud SQL.

123 00:12:05.610 00:12:07.269 Pranav Narahari: Yeah, not sure about this one.

124 00:12:07.270 00:12:08.310 Samuel Roberts: So, right now…

125 00:12:08.310 00:12:09.650 Casie Aviles: It’s not started.

126 00:12:09.930 00:12:21.359 Samuel Roberts: Yeah, we’ve been kind of kicking that one down because it’s not as critical as the other stuff. So this is, right now this database is Supabase, but as part of this migration, we’re moving everything to their Google Cloud.

127 00:12:21.890 00:12:28.130 Samuel Roberts: And so, at some point, we need to move all that data over, but we’ve been prioritizing all the actual Mastra stuff first.

128 00:12:28.130 00:12:28.930 Uttam Kumaran: So, let’s…

129 00:12:28.930 00:12:29.680 Samuel Roberts: I’m getting kicked out.

130 00:12:29.680 00:12:32.419 Uttam Kumaran: Yeah, let’s move this down to, like, 16.

131 00:12:32.420 00:12:33.210 Samuel Roberts: Yeah.

132 00:12:34.490 00:12:38.830 Uttam Kumaran: Or, let’s move it down in the ordering, Pranav.

133 00:12:39.160 00:12:40.750 Samuel Roberts: Yeah, probably good codes.

134 00:12:40.750 00:12:41.510 Uttam Kumaran: Yeah.

135 00:12:45.080 00:12:49.049 Uttam Kumaran: Okay, migrate rule from pointing to BQ.

136 00:12:52.120 00:13:02.870 Samuel Roberts: Yeah, we’ve moved over the, logging of everything, so that’s being… or, no, we’ve moved, but the master stuff logs differently, so it’s not BigQuery.

137 00:13:02.990 00:13:04.569 Samuel Roberts: Or it’s not… it’s too…

138 00:13:04.570 00:13:05.320 Uttam Kumaran: Oh, snowflake.

139 00:13:05.320 00:13:08.129 Samuel Roberts: So, yes, thank you, yes. So we’re…

140 00:13:08.270 00:13:09.199 Samuel Roberts: Once this is all set up.

141 00:13:09.200 00:13:17.249 Uttam Kumaran: Can you rename this, Pranav? This is Migrating REL, which is our, like, the data analytics to point to…

142 00:13:17.890 00:13:18.740 Pranav Narahari: Snowflake.

143 00:13:18.740 00:13:19.860 Uttam Kumaran: It’s from Snowflake to the.

144 00:13:19.860 00:13:20.880 Samuel Roberts: Oh, I’m Snowflake.

145 00:13:20.880 00:13:23.779 Uttam Kumaran: BigQuery, so it needs to move to BigQuery, yeah.

146 00:13:23.920 00:13:24.530 Pranav Narahari: point.

147 00:13:32.440 00:13:35.740 Uttam Kumaran: So also, yeah, I mean, I think I…

148 00:13:35.960 00:13:39.370 Uttam Kumaran: Did part of it, but it’s still not completely done.

149 00:13:39.470 00:13:45.510 Uttam Kumaran: Yeah, so that’s one piece that still needs to do. N8N deprecation? Are we… are we there yet, or no?

150 00:13:46.110 00:13:51.269 Samuel Roberts: I think once we’re good with the staging, the only other thing is this,

151 00:13:51.480 00:13:59.110 Samuel Roberts: the embedding pipeline, used to move. So, it’s… it’s technically after, what is this, 14.

152 00:13:59.280 00:14:02.999 Samuel Roberts: I think that’s the only other thing that’ll still be on N8N once…

153 00:14:03.360 00:14:04.030 Uttam Kumaran: So, I think…

154 00:14:04.030 00:14:04.859 Samuel Roberts: is validated.

155 00:14:04.860 00:14:09.289 Uttam Kumaran: Pranav, you can put the N8N deprecation as dependent on 14.

156 00:14:09.610 00:14:12.210 Samuel Roberts: Yeah. I think that’s the last thing, is that right, Casey?

157 00:14:12.720 00:14:13.740 Casie Aviles: Mojo.

158 00:14:16.150 00:14:17.460 Pranav Narahari: So this should go over here.

159 00:14:17.880 00:14:19.870 Uttam Kumaran: Yeah, you can move it one underneath.

160 00:14:20.050 00:14:20.760 Samuel Roberts: Yeah.

161 00:14:20.760 00:14:21.819 Pranav Narahari: Okay, yeah.

162 00:14:31.660 00:14:32.340 Uttam Kumaran: Okay.

163 00:14:32.970 00:14:38.700 Uttam Kumaran: So I think, Pranav, what I kind of probably need from you is for you to decide who is going to do what.

164 00:14:38.830 00:14:44.160 Uttam Kumaran: And for you to confirm the timelines. Like, one thing I would just want to share is don’t…

165 00:14:44.330 00:14:48.440 Uttam Kumaran: like, don’t do what I’m doing, which is asking when things are getting done.

166 00:14:48.510 00:14:52.399 Uttam Kumaran: Is you need to come up and say, this is when it’s gonna get done.

167 00:14:52.450 00:15:11.270 Uttam Kumaran: So, ultimately, I think for each of these lines, you need to have a super clear understanding, regardless of who’s doing it, is like, when can your team guarantee that the pieces of this aren’t… are gonna get done? Like, again, I’m very, like, I don’t care who gets it done as much as I care about us having

168 00:15:11.480 00:15:14.660 Uttam Kumaran: Like, a timeline that we’re going for, you know?

169 00:15:14.660 00:15:15.160 Pranav Narahari: Yeah.

170 00:15:15.160 00:15:20.759 Uttam Kumaran: So if you want to get B’s help on that today, too, he’s happy to help you with that, so you just…

171 00:15:20.760 00:15:21.360 Pranav Narahari: Okay.

172 00:15:21.360 00:15:21.940 Uttam Kumaran: Yeah.

173 00:15:23.470 00:15:28.260 Uttam Kumaran: Okay, let’s move on to the next item, so… For the zip codes.

174 00:15:29.580 00:15:36.159 Pranav Narahari: Yeah, so this is, casey, this is, like, the scripts that you built out that when we merged the PR,

175 00:15:37.280 00:15:37.840 Pranav Narahari: Right.

176 00:15:37.840 00:15:40.969 Casie Aviles: Yeah, I worked on… I completed this last week.

177 00:15:41.840 00:15:42.420 Pranav Narahari: Yup.

178 00:15:49.280 00:15:53.219 Pranav Narahari: Okay. Rerun triage issues, and this is what you’re working on this week.

179 00:15:55.260 00:15:56.600 Pranav Narahari: Right, okay.

180 00:15:57.280 00:16:00.289 Uttam Kumaran: And then what is, what is 21? Is that the old one?

181 00:16:01.660 00:16:04.170 Samuel Roberts: AI assigned, yes, question.

182 00:16:05.050 00:16:12.920 Samuel Roberts: We never even put this in the… No, I think it was way down, it’s just that little… oh, okay, no, I saw the little block there, but it was just your mouse. Yeah, I don’t…

183 00:16:14.370 00:16:16.279 Uttam Kumaran: Okay, can you, like…

184 00:16:16.700 00:16:25.559 Uttam Kumaran: Well, I guess AI-assigned triage questions, this was related to, like, can we use AI to assign it to the right person? Yeah. I think let’s just delete this for now.

185 00:16:25.560 00:16:26.230 Pranav Narahari: Yeah.

186 00:16:26.230 00:16:30.969 Uttam Kumaran: Pranav, you understand, kind of, like, what the triage process is? Yeah. Okay.

187 00:16:30.970 00:16:31.550 Pranav Narahari: Yup.

188 00:16:31.740 00:16:33.649 Uttam Kumaran: Okay, so we can just delete this one.

189 00:16:38.470 00:16:41.800 Uttam Kumaran: Ongoing maintenance. So this is just, like…

190 00:16:42.250 00:16:46.079 Uttam Kumaran: we just flag that we are doing these. What is update aliases?

191 00:16:48.810 00:16:50.090 Pranav Narahari: Update aliases.

192 00:16:50.090 00:16:51.040 Uttam Kumaran: 28.

193 00:16:51.660 00:16:52.390 Casie Aviles: I’m kidding.

194 00:16:52.390 00:16:53.010 Pranav Narahari: Oh.

195 00:16:54.430 00:16:55.279 Samuel Roberts: I think that was…

196 00:16:57.610 00:17:02.630 Samuel Roberts: That there were certain things, like inspectors versus…

197 00:17:03.050 00:17:10.910 Samuel Roberts: technicians versus… there’s a few different things they call them, and I think we were just… I don’t know why that ended up in ongoing maintenance, but the idea was just to…

198 00:17:11.310 00:17:13.309 Samuel Roberts: collect those, I think, and put them…

199 00:17:13.619 00:17:15.799 Samuel Roberts: At least in, like, the system prompt or something.

200 00:17:17.790 00:17:27.080 Casie Aviles: So it’s just a matter of… Yeah, it’s just a matter of updating the prompt to catch it. For example, they have different ways of calling inspectors.

201 00:17:27.270 00:17:30.479 Samuel Roberts: So we would update the prompt and confirm with them if…

202 00:17:31.020 00:17:38.949 Casie Aviles: You know, for example, they have a different term for inspectors, so it’s just, you know… 3 hodge tickets.

203 00:17:38.950 00:17:43.710 Pranav Narahari: Was that basically just so we have more accurate,

204 00:17:43.930 00:17:47.559 Pranav Narahari: like, pulls from Andy. So, like, if we can kind of just, like…

205 00:17:47.640 00:17:48.350 Casie Aviles: Yes.

206 00:17:48.350 00:17:49.780 Pranav Narahari: into a singular term.

207 00:17:50.710 00:17:51.050 Casie Aviles: Yes.

208 00:17:51.050 00:17:55.620 Pranav Narahari: So this is kind of for… Let’s see…

209 00:17:57.480 00:18:00.099 Pranav Narahari: It’s just for improving accuracy, essentially, like…

210 00:18:00.100 00:18:07.850 Samuel Roberts: Yeah, I think it might have been an ongoing, because every once in a while, a new triage comes in, they’ve used some new term that we hadn’t put in there yet.

211 00:18:07.850 00:18:09.690 Pranav Narahari: I see. Okay.

212 00:18:10.180 00:18:15.920 Samuel Roberts: You know, because it’s just, they’re asking questions, like, you know, just whatever way, and sometimes, like, it’s not…

213 00:18:16.620 00:18:21.849 Samuel Roberts: Explicit in the system prompt that, you know, what they’re asking means inspector, kind of thing.

214 00:18:22.700 00:18:24.120 Pranav Narahari: Gotcha, yeah.

215 00:18:24.330 00:18:34.950 Pranav Narahari: Yeah, I guess the way I’m seeing this, too, and maybe I’ve been, like, thinking about Gantt charts a little bit differently before, is, like, these are almost, like, linear tickets, and I don’t know, like, do we want, like, one-to-one, like…

216 00:18:35.120 00:18:49.759 Samuel Roberts: I think the way I’ve been thinking about the Gantt is they’re slightly bigger than what linear tickets might be, so certain tasks on the Gantt might be a ticket, but certain tasks on the Gantt might be several linear tickets that need to get broken down into smaller.

217 00:18:49.960 00:18:57.290 Uttam Kumaran: Yeah, this… really, this is just indicating that we, at any moment, we are… we have budgeted time to spend on these.

218 00:18:57.560 00:19:00.109 Samuel Roberts: Right, so it might be a big task that’s…

219 00:19:00.110 00:19:11.819 Uttam Kumaran: Yeah. Yeah. So some weeks we may not have anything, some weeks we have to update these. So I kind of just want to see that, like, we are… this is in our brain, that we have to keep updating and fixing some of these.

220 00:19:12.300 00:19:12.970 Pranav Narahari: Yeah.

221 00:19:13.140 00:19:13.830 Pranav Narahari: Gotcha.

222 00:19:13.830 00:19:21.970 Uttam Kumaran: So can you just create… if this is one that we want to do, if you just rename it to whatever makes sense, and then let’s just create…

223 00:19:22.710 00:19:24.109 Uttam Kumaran: Just drag one out.

224 00:19:24.290 00:19:25.080 Pranav Narahari: Yeah.

225 00:19:25.870 00:19:35.420 Pranav Narahari: So, the aliases we’re talking about are, like… is it, like, what we’re talking about, like, a CSR trainer, or is it, like, a subcategory of that?

226 00:19:37.330 00:19:46.019 Casie Aviles: the CSRs are who use ANDI, and they would ask, you know, they would look for inspectors or technicians, so it’s…

227 00:19:46.020 00:19:46.750 Pranav Narahari: Oh, okay, okay.

228 00:19:46.750 00:19:47.440 Casie Aviles: you know.

229 00:19:49.950 00:19:57.790 Pranav Narahari: Alias… So, yeah, aliases… Inspectors…

230 00:19:58.120 00:20:02.760 Samuel Roberts: Yeah, because sometimes they’ll just… I can’t think of an example offhand, but… Yeah. They’re like.

231 00:20:02.760 00:20:06.650 Pranav Narahari: What are some of the other ones, just so we can have, like, better context for this?

232 00:20:09.250 00:20:12.620 Samuel Roberts: I mean, inspectors and technicians are the main two, right?

233 00:20:13.570 00:20:18.280 Pranav Narahari: So you’re saying every once in a while, like, in the triage tickets, we’ll see, like, another category come up here?

234 00:20:18.280 00:20:21.590 Samuel Roberts: they’ll say something like, do… I forget… I can’t think of a good example.

235 00:20:21.590 00:20:22.239 Casie Aviles: They’ll just be like.

236 00:20:22.240 00:20:23.270 Samuel Roberts: Do we have anyone who does this?

237 00:20:23.270 00:20:24.740 Casie Aviles: Estimators.

238 00:20:24.740 00:20:26.369 Samuel Roberts: Estimators is a good one, yeah.

239 00:20:27.570 00:20:28.120 Pranav Narahari: Okay.

240 00:20:28.120 00:20:32.939 Samuel Roberts: It’s not a formal term, necessarily. The first two are, like, what is in the database kind of thing.

241 00:20:34.970 00:20:36.350 Pranav Narahari: Gotcha. Okay.

242 00:20:38.600 00:20:42.509 Pranav Narahari: Okay, and right now, this hasn’t been updated into the system prompt, right?

243 00:20:43.250 00:20:44.550 Casie Aviles: No, we’ve…

244 00:20:44.550 00:20:46.699 Uttam Kumaran: Oh, these are things that are happening recurring.

245 00:20:46.700 00:20:59.040 Samuel Roberts: That’s one that’s just, like, the zip code issues or outages, it’s just, like, as we find new ones in triage, someone comes up with some new way to ask the question. Okay. We just… if it’s clear that that should have been an alias, we update it.

246 00:20:59.040 00:21:00.260 Pranav Narahari: Gotcha. Okay.

247 00:21:04.240 00:21:10.210 Samuel Roberts: You know, it’s kind of, like, specific knowledge to the company that the model will just, like, know that an estimator means inspector or something.

248 00:21:10.480 00:21:11.849 Pranav Narahari: Gotcha, yeah, that makes sense.

249 00:21:12.330 00:21:13.180 Pranav Narahari: Okay.

250 00:21:13.970 00:21:16.220 Pranav Narahari: Questions asked report.

251 00:21:18.370 00:21:21.089 Uttam Kumaran: And then what is, what is 22?

252 00:21:24.340 00:21:24.790 Pranav Narahari: Rerun trial.

253 00:21:24.790 00:21:32.129 Samuel Roberts: Yeah, I think this was, taking some of the triages and running them through Mastra and seeing…

254 00:21:32.470 00:21:34.609 Uttam Kumaran: How well it does, comparatively.

255 00:21:35.080 00:21:36.739 Uttam Kumaran: Is that something we’re doing this week?

256 00:21:39.290 00:21:42.550 Samuel Roberts: Is that distinct from just the validation itself, Casey?

257 00:21:45.120 00:21:53.099 Casie Aviles: Well, this one is parti- this one in particular is what I’m doing, wherein I… I get, like, the Snowflake records.

258 00:21:53.590 00:21:54.490 Samuel Roberts: Okay, okay

259 00:21:56.230 00:22:01.420 Samuel Roberts: Okay, so then the validation is more that we have both… we have it going through both pipelines, right?

260 00:22:02.770 00:22:08.160 Casie Aviles: And testing it with, you know, with other, you know, model combinations that we have, since we have…

261 00:22:08.160 00:22:10.889 Samuel Roberts: Right, right, right, yes, because we have all the new Gemini ones, yeah, okay.

262 00:22:10.890 00:22:12.770 Pranav Narahari: This is kind of a duplicate, though?

263 00:22:14.950 00:22:22.369 Samuel Roberts: I wouldn’t call it a duplicate, I think this is specifically, like, triage, not just, like, general questions.

264 00:22:22.550 00:22:23.190 Pranav Narahari: Okay.

265 00:22:23.190 00:22:24.650 Samuel Roberts: Things that made it to triage.

266 00:22:25.000 00:22:35.560 Samuel Roberts: need to be kind of re-verified, whereas the other one is just kind of validating general questions, including ones that might come through there, but, triage is specific.

267 00:22:36.520 00:22:46.680 Pranav Narahari: Gotcha. Okay, that makes sense to me. And what did you say, we’re gonna get that done this week? Or does that have to happen after… that probably has to happen after staging validation itself, right?

268 00:22:48.080 00:22:53.109 Casie Aviles: I think I can do these in parallel, since I’m using the same workflow that I’m…

269 00:22:53.380 00:22:56.400 Casie Aviles: That I’ve built with Mastra, so…

270 00:22:56.510 00:22:58.940 Casie Aviles: That… that allows us to just get, like…

271 00:22:59.650 00:23:06.920 Casie Aviles: the, you know, the same snowflake records, and then I can just filter out to which ones were triages and which ones weren’t.

272 00:23:07.580 00:23:08.800 Pranav Narahari: Gotcha. Okay.

273 00:23:10.350 00:23:13.029 Samuel Roberts: But still, you think the end of the week for that, or should we…

274 00:23:13.340 00:23:14.400 Samuel Roberts: Think about that.

275 00:23:16.380 00:23:20.420 Casie Aviles: Yeah, I think we may need to think about that, since I’ll also be out.

276 00:23:21.390 00:23:22.650 Samuel Roberts: Oh, that’s right, okay.

277 00:23:22.960 00:23:24.730 Samuel Roberts: But yeah, but we can still, but…

278 00:23:24.970 00:23:28.520 Pranav Narahari: Okay. So… What days are you out?

279 00:23:29.420 00:23:31.710 Casie Aviles: From Wednesday to Friday.

280 00:23:32.430 00:23:33.720 Pranav Narahari: Okay, gotcha.

281 00:23:34.500 00:23:46.989 Pranav Narahari: Okay, so let me just extend it to there. I’m gonna talk with Brile after this. Also, just heads up, 5 minutes from now, I have an interview that I need to conduct, so… Okay. Have a hard stop.

282 00:23:47.590 00:23:53.330 Uttam Kumaran: Okay. So, I mean, I feel okay. Can we look at the bottom? Is there anything else here?

283 00:23:54.850 00:24:03.719 Uttam Kumaran: So, I guess, yeah, I think still, if we could just, like, do a little bit of, like, the last 5 minutes, one, I still don’t think I have clarity on, like.

284 00:24:04.140 00:24:05.650 Uttam Kumaran: What is the…

285 00:24:05.930 00:24:18.169 Uttam Kumaran: I think… I actually… I know, actually, what all of these items are, but I’m still, Pranav, like, you need to know what all these items are. And, like, I don’t, like… I’m okay with… with…

286 00:24:18.250 00:24:36.210 Uttam Kumaran: I think between you and Sam, ideally, like, the CSO and the SL, for you guys to know what all these items are, and what is the timeline we’re going for. But this is what I’m gonna say, like, I don’t… it’s not important for me to be like, when is it gonna get done? It’s like, what is our goal? Because you’re not gonna know, you have to sequence it like this.

287 00:24:36.210 00:24:43.100 Uttam Kumaran: So, like, I’m wondering if, like, you guys can spend some time, some more time today,

288 00:24:43.100 00:25:01.450 Uttam Kumaran: like, reviewing this, maybe you can have Bryle on there, but, like, I want to lock this down, and this is really just, like, I want to make sure there’s… you kind of… what you said is, like, there’s both… everything related to this migration, and then there’s, like, net new features, and I want to make sure, like, are those all covered here? Is that a separate Gantt?

289 00:25:01.570 00:25:02.430 Uttam Kumaran: like…

290 00:25:02.680 00:25:07.070 Uttam Kumaran: Those are the kind of the open questions to have, even before going to look at the linear tickets, you know?

291 00:25:09.100 00:25:19.650 Uttam Kumaran: So what do you guys think? Do you want to spend… like, you want to spend more time today? And, like, when can I expect to do another review, like, later today, or what do you think?

292 00:25:20.100 00:25:26.589 Pranav Narahari: Yeah, let me set up some time. I mean, we also have that standing meeting later today, too, that I can…

293 00:25:27.000 00:25:29.230 Pranav Narahari: Let me see what time that’s at.

294 00:25:29.920 00:25:44.299 Pranav Narahari: Yeah, 2.30. Yeah, I think… Sam, I’ll set up some time with you between 12 to 2, and then we can just, like… I’ll do some time before that, just to, like, clarify everything that I can on my own, and then we can just, like.

295 00:25:44.540 00:25:49.320 Pranav Narahari: finalize that, and then, Utam, maybe at 2.30 or, or 1.30 your.

296 00:25:49.320 00:25:49.970 Uttam Kumaran: Sure.

297 00:25:50.280 00:25:51.400 Pranav Narahari: Okay, perfect.

298 00:25:52.000 00:26:06.000 Uttam Kumaran: Yeah, let’s use… we can… we can start with our… with our time, but yeah, I think you’re gonna… you kind of see some of the questions I’m asking, and I… and, like, one is just that you know at a high level what each of these pieces are, and then we’re able to concretely say, like.

299 00:26:06.120 00:26:17.630 Uttam Kumaran: these are the ways in which our timeline has shifted and why, and, like, what… where has that moved to, right? And so, first for us to look at this and, like, close out anything and clean it up is one piece.

300 00:26:17.630 00:26:22.349 Pranav Narahari: Yep. And then I’d like to… I want to just… I want to spend this time talking as much about, like.

301 00:26:22.350 00:26:27.800 Uttam Kumaran: future work as possible, but I don’t want to move on until you have a pretty clear grasp of this, so…

302 00:26:27.800 00:26:29.029 Pranav Narahari: Yeah, that makes sense.

303 00:26:29.800 00:26:34.789 Uttam Kumaran: Okay, and if you want… if you want Bea there at your other time, feel free to invite him.

304 00:26:35.060 00:26:36.840 Pranav Narahari: Yeah, yeah, I’ll add you.

305 00:26:38.320 00:26:38.850 Uttam Kumaran: Okay.

306 00:26:41.940 00:26:46.230 Pranav Narahari: Okay, anything else this week for ABC that I can help with? Did we get…

307 00:26:46.560 00:26:51.299 Uttam Kumaran: Gemini hookup, like, is there anything else we need… I need to help push?

308 00:26:51.840 00:26:56.530 Samuel Roberts: No, I think that’s all set up, that’s what we’re testing, because it’s 3 different models, so we’re trying to…

309 00:26:56.760 00:27:13.139 Samuel Roberts: figure out where the right ones go, now that it can be broken up more easily. Yeah, like routing and answering and stuff like that. The only other thing I was wondering about is the transcript stuff that’s on this Gantt. I don’t know where we want that, but it’s… there’s down there. Because I know there’s another…

310 00:27:13.870 00:27:16.569 Samuel Roberts: Workstream… that’s not Andy, right?

311 00:27:16.750 00:27:26.649 Uttam Kumaran: Yeah, so what ended up happening with… are we syncing the transcripts, like, actively, or what’s… or no? No, no, no, I dumped that, I offloaded, like…

312 00:27:26.650 00:27:28.760 Samuel Roberts: We present on Pranov, like…

313 00:27:28.960 00:27:32.000 Uttam Kumaran: Or did Amber present anything on transcripts, or…

314 00:27:32.000 00:27:47.180 Pranav Narahari: Yeah, so, I spoke with Amber last week, and she was like, yeah, transcripts is kind of turning into a different work stream, but they still ask about transcripts during that call, and Amber does talk about it, but we don’t present on it. Like, none of our slides have any information on it.

315 00:27:47.810 00:27:48.620 Pranav Narahari: Yeah.

316 00:27:49.800 00:27:50.530 Uttam Kumaran: Okay.

317 00:27:50.990 00:28:05.370 Uttam Kumaran: So, probably something that I think me and you, Pranav, can… can discuss is, like, net new work for this. So yeah, like, as fast as you can kind of get everything that we already have logged, we can start talking about net new stuff.

318 00:28:06.020 00:28:07.360 Pranav Narahari: Yeah, sounds good.

319 00:28:07.610 00:28:08.210 Uttam Kumaran: Okay.

320 00:28:08.860 00:28:10.870 Uttam Kumaran: Okay, alright, thank you guys.

321 00:28:10.990 00:28:11.480 Pranav Narahari: Yeah, thanks.

322 00:28:11.480 00:28:12.489 Samuel Roberts: Alright, thanks everyone.

323 00:28:12.870 00:28:13.839 Uttam Kumaran: Bye, talk soon.