Meeting Title: ABC Quick sync Date: 2026-03-09 Meeting participants: Pranav Narahari, Samuel Roberts, Casie Aviles, Mustafa Raja, Amber Lin
WEBVTT
1 00:05:23.550 ⇒ 00:05:24.200 Samuel Roberts: Hey.
2 00:05:26.630 ⇒ 00:05:27.429 Pranav Narahari: Hey, Sam.
3 00:05:29.290 ⇒ 00:05:30.149 Samuel Roberts: How’s it going?
4 00:05:31.000 ⇒ 00:05:42.700 Pranav Narahari: Pretty good. Yeah, so I know we talked kind of this morning with Utam about just getting a overall much more deep picture about, like, ABC and, like, all the different tasks that we’re working on.
5 00:05:42.870 ⇒ 00:05:46.439 Pranav Narahari: I set up some other time with you later, in, like, an hour.
6 00:05:46.440 ⇒ 00:05:47.280 Samuel Roberts: Raw, yeah.
7 00:05:47.560 ⇒ 00:05:48.270 Pranav Narahari: Oh.
8 00:05:49.090 ⇒ 00:06:04.529 Pranav Narahari: Yeah, but for right now, I’m just kind of like… this can probably even be a 5-minute meeting. I sent over in the channel, just like a few moments ago, like, 5 minutes ago, just what I’m thinking of, like, a weekly kickoff message,
9 00:06:04.780 ⇒ 00:06:13.370 Pranav Narahari: Sam, yeah, I’d love for you to look at this, just to talk about, overall, if we have other things that we want to talk, like, talk about delivering this week.
10 00:06:13.370 ⇒ 00:06:25.630 Pranav Narahari: But, Casey, there’s a couple things that I specifically asked, for you to take a look at, just so I can get a better understanding of, like, am I phrasing this right way? Is this in scope for this week to complete?
11 00:06:25.670 ⇒ 00:06:31.839 Pranav Narahari: Part of this is, like… as CSO, I want to… kind of…
12 00:06:32.220 ⇒ 00:06:35.829 Pranav Narahari: Play the middle ground of, like, okay, what is possible for us to complete, but also kind of…
13 00:06:36.340 ⇒ 00:06:40.729 Pranav Narahari: the client happy, right? That’s one thing that Luton mentioned. And so…
14 00:06:41.170 ⇒ 00:06:58.039 Pranav Narahari: this… the expectation here for some of these things, that I mentioned in this, message is that we do get this done this week, but the good thing is, too, is, like, if that’s not possible for you, like, I can definitely come in and help out. I have the capacity to help with a lot of this stuff, so…
15 00:06:59.060 ⇒ 00:07:11.859 Pranav Narahari: Yeah, let’s just kind of, like, hop into each of the three things that I mentioned here, or there’s four things, actually. Anti-migration. So, Casey, I believe that you are taking a…
16 00:07:12.080 ⇒ 00:07:18.829 Pranav Narahari: a bulk of this. There’s also the aspect of, like, the thumbs up, thumbs down, Mustafa, that I think you’re working on.
17 00:07:19.050 ⇒ 00:07:26.490 Pranav Narahari: But as for what I’m mentioning in this message, is…
18 00:07:27.460 ⇒ 00:07:32.449 Pranav Narahari: with the newly deployed master app in QA,
19 00:07:33.190 ⇒ 00:07:35.780 Pranav Narahari: We are… or in staging, I should say.
20 00:07:36.070 ⇒ 00:07:41.509 Pranav Narahari: Casey, I think you’re gonna ask some specific questions to validate accuracy.
21 00:07:42.020 ⇒ 00:07:51.090 Pranav Narahari: I guess if you just read that message, does it make sense, what I have written there, like, for us to give them a green light for, at some point this week to start testing?
22 00:07:53.420 ⇒ 00:08:02.160 Casie Aviles: Yeah, I think this is pretty much what we… what I’m trying to satisfy, like, these are… basically, we want to make sure that,
23 00:08:02.340 ⇒ 00:08:08.629 Casie Aviles: Execution times are good, and… The quality of the answers are also…
24 00:08:08.810 ⇒ 00:08:16.289 Casie Aviles: on par, if not better than, you know, the current setup. So those are, like, the two major checks that we want to make sure we have.
25 00:08:16.660 ⇒ 00:08:18.120 Casie Aviles: Satisfied, yeah.
26 00:08:18.540 ⇒ 00:08:18.900 Pranav Narahari: Cool.
27 00:08:18.900 ⇒ 00:08:19.919 Casie Aviles: We’re at far, yeah.
28 00:08:20.080 ⇒ 00:08:23.569 Pranav Narahari: So, as part of this, then, I will also add…
29 00:08:23.740 ⇒ 00:08:28.209 Pranav Narahari: For the client to take a look out on the latency as well.
30 00:08:30.990 ⇒ 00:08:37.930 Casie Aviles: Yeah, so I’ll have today, like, I can share shortly as well, like, what are the
31 00:08:38.350 ⇒ 00:08:40.960 Casie Aviles: Execution time so far since…
32 00:08:41.100 ⇒ 00:08:45.670 Casie Aviles: I’ve just, you know, gotten them back from the tests that I was running, so…
33 00:08:46.310 ⇒ 00:08:48.470 Pranav Narahari: Okay, cool. So…
34 00:08:48.660 ⇒ 00:09:00.850 Pranav Narahari: I would also just set that as an expectation for them, too, since I’ve… we’ve been mentioning it a lot. Time is definitely something that they’re concerned about, so I’ll just add that here, because we are working on that.
35 00:09:01.590 ⇒ 00:09:19.070 Pranav Narahari: Validating accuracy and execution time. Perfect. Okay, cool. And then, Mustafa, second part, central dock optimization. So, Amber and I just had a call with the client, Yvette and Janice, like, an hour ago, and,
36 00:09:19.310 ⇒ 00:09:32.119 Pranav Narahari: they wanted a day, kind of, that they can… we can give them links to each of these newly formatted central docs per department, and we told them Wednesday. So, I know the mechanical…
37 00:09:33.030 ⇒ 00:09:37.469 Pranav Narahari: new, like, newly structured central dock is, I believe, good to go, right?
38 00:09:39.050 ⇒ 00:09:47.740 Mustafa Raja: Yes, but we still need to embed that and see, the answers that come, from Andy, when it has that in context.
39 00:09:48.650 ⇒ 00:09:51.299 Pranav Narahari: Okay, so, Amber, I think what…
40 00:09:51.950 ⇒ 00:09:59.060 Pranav Narahari: they want by Wednesday is just the ability to look at this doc and ensure that everything looks good, right? They’re just gonna do, like.
41 00:09:59.400 ⇒ 00:09:59.920 Pranav Narahari: Q.
42 00:10:00.410 ⇒ 00:10:12.870 Amber Lin: Yeah, I bought us a bit more time, so we’re gonna discuss the docs on Friday, and then they’re gonna say, oh, this is good, and we’ll embed it. So, just need to generate the docs for the remaining departments.
43 00:10:13.150 ⇒ 00:10:21.469 Pranav Narahari: Yeah, so by Wednesday, we’ll just have all the docs generated, and then, the embeddings can come after we get just, like, the final thumbs up from them.
44 00:10:22.640 ⇒ 00:10:35.749 Mustafa Raja: Okay, so for that, I’d love, to share that workload with some… someone here. I’m with some other clients that… that are… that are taking, or eating up a lot of my time, so…
45 00:10:36.200 ⇒ 00:10:52.920 Pranav Narahari: I think this is definitely something that I can help you a lot with, even take off… take on, like, the majority of if necessary. I’ll just need from you, like… and I think you did a good job just outlining, like, what you did for the mechanical dock, and what will just need to be done for, like, all the following docks.
46 00:10:53.390 ⇒ 00:11:02.500 Pranav Narahari: But one thing I also wanted to find here is, like, when we say each department, you guys probably already know this, like, at the back of your hand, but, like, what do we mean by, like, all the departments?
47 00:11:04.440 ⇒ 00:11:13.350 Mustafa Raja: So for Central Docs, that are already presented, for each department, then I gave you the link of, I think the five departments.
48 00:11:13.350 ⇒ 00:11:13.850 Pranav Narahari: those five.
49 00:11:13.850 ⇒ 00:11:14.450 Mustafa Raja: departments.
50 00:11:14.450 ⇒ 00:11:26.930 Pranav Narahari: Okay, perfect. All right, I will, just define that here, just to make sure there’s no ambiguity. They probably don’t have it, it’s probably just more so for me. But, okay, I think we’re all set there.
51 00:11:27.740 ⇒ 00:11:31.470 Pranav Narahari: Mustafa, do you think, like, you’ll be able to sync with me
52 00:11:31.970 ⇒ 00:11:39.780 Pranav Narahari: tomorrow, like, I think tomorrow, two and I… you and I can, like, sync on that, just on, like, what needs to be probably…
53 00:11:40.160 ⇒ 00:11:41.990 Pranav Narahari: Actually, what I’ll probably do is…
54 00:11:42.220 ⇒ 00:11:46.079 Pranav Narahari: Just follow your linear, step-by-step.
55 00:11:46.260 ⇒ 00:11:59.299 Pranav Narahari: for how you restructure each of the docs, I’ll do my first pass of it, and then I’ll kind of present it to you, and then you can just do, like, a final QA, probably, like, within, like, in a 30-minute call of just, like, do things look good? And then…
56 00:11:59.460 ⇒ 00:12:04.440 Pranav Narahari: that gives us more than enough time to just, like, send this over to them by Wednesday, end of day.
57 00:12:06.270 ⇒ 00:12:23.529 Mustafa Raja: Yeah, so, I can explain, how I did that. So, in my linear ticket, the last comment has all of the, plan on how we should be restructuring this, right? So, what I did is I just gave the plan to Cursor, and then I gave it, the old central doc, and I asked it, you know.
58 00:12:23.670 ⇒ 00:12:33.900 Mustafa Raja: Take the verbatim and rearrange it in this new format, and then, it takes quite a lot of, tries, but it gets…
59 00:12:34.010 ⇒ 00:12:35.140 Mustafa Raja: Go to the cross.
60 00:12:36.090 ⇒ 00:12:48.309 Pranav Narahari: Okay, cool. Yeah, I saw that all the steps are there, let’s… if I have issues with that, I’ll, like, message you individually on that. But okay, so the next part, zip codes,
61 00:12:48.600 ⇒ 00:13:01.099 Pranav Narahari: Casey, so I understand, like, last week you did a bunch of updates for just reformatting, or extracting all of the data from that Google Sheet.
62 00:13:02.370 ⇒ 00:13:08.340 Pranav Narahari: Now, I think what the expectation is for this week is to have a report to them that
63 00:13:08.470 ⇒ 00:13:13.710 Pranav Narahari: We’re using on all the past triage tickets, and just showing improvement.
64 00:13:13.860 ⇒ 00:13:17.749 Pranav Narahari: Do you think that’s something we can do by end of this week?
65 00:13:19.850 ⇒ 00:13:25.870 Casie Aviles: I think… We may be able to do it. I can, I could do, like, a…
66 00:13:26.450 ⇒ 00:13:32.169 Casie Aviles: pass of it. Well, last week, actually, we did, like, I did share with them, like.
67 00:13:32.570 ⇒ 00:13:38.680 Casie Aviles: triage tickets, although that was more on Jenny’s visibility, like.
68 00:13:39.000 ⇒ 00:13:43.429 Casie Aviles: I marked some of the triage tickets that we had as,
69 00:13:43.740 ⇒ 00:13:48.060 Casie Aviles: Well, I gave it to her for review, and I basically showed that
70 00:13:48.430 ⇒ 00:13:55.729 Casie Aviles: Some of the past issues that we had were already resolved because of, like, the zip code validation.
71 00:13:57.350 ⇒ 00:14:06.149 Pranav Narahari: Gotcha, so basically there was, like, some triage tickets that were there from, like, the previous version of, like, how the zip codes were working that now are gonna be…
72 00:14:06.420 ⇒ 00:14:07.720 Pranav Narahari: Not an issue.
73 00:14:08.600 ⇒ 00:14:11.340 Casie Aviles: Yes, yes, that’s what I shared,
74 00:14:11.880 ⇒ 00:14:14.850 Casie Aviles: Last week, although this week.
75 00:14:15.240 ⇒ 00:14:18.880 Casie Aviles: There are still some remaining triage tickets, so…
76 00:14:19.410 ⇒ 00:14:26.850 Casie Aviles: I think, yeah, we could, we could, I could definitely just do another pass and check, like, which, which of these
77 00:14:27.180 ⇒ 00:14:37.529 Casie Aviles: other existing triage tickets have been resolved thanks to, like, visit code, so we could probably do a more formal report, because the one that I did last week was more on just
78 00:14:37.760 ⇒ 00:14:41.289 Casie Aviles: on linear side, that Janice was, checking.
79 00:14:41.840 ⇒ 00:14:44.259 Pranav Narahari: So, how… sorry, go ahead, Amber.
80 00:14:44.260 ⇒ 00:14:54.069 Amber Lin: One question, do we run the triage workflow? I know we developed something to rerun old triage questions. Were we doing that?
81 00:14:56.840 ⇒ 00:15:01.639 Casie Aviles: For that one specifically last week, no, I did not, I did not use that yet.
82 00:15:01.640 ⇒ 00:15:10.509 Amber Lin: Let’s see, do you think it’ll be helpful for this week if we… if we want to run it on more questions and do a more formal report? Do you think that will make it easier?
83 00:15:10.940 ⇒ 00:15:13.259 Casie Aviles: Yeah, I will… I can recommend that.
84 00:15:14.360 ⇒ 00:15:21.310 Pranav Narahari: Gotcha. And is that… Kind of creating that script, or whatever, going to be…
85 00:15:21.580 ⇒ 00:15:27.509 Pranav Narahari: like, is that going to be something we could do by Friday? Like, have a report generated that we can send over to them?
86 00:15:29.810 ⇒ 00:15:36.879 Casie Aviles: Yeah, I think so, since it’s already there in the repository, so I’m just going to run that.
87 00:15:38.770 ⇒ 00:15:45.460 Casie Aviles: Okay, perfect. The only thing is, it doesn’t map directly to, like, linear, so it’s just gonna basically get
88 00:15:46.050 ⇒ 00:15:52.449 Casie Aviles: So it’s not gonna update linear in any way, it’s just gonna return, like, a CSV, so… but I think that should be fine.
89 00:15:52.720 ⇒ 00:15:57.269 Pranav Narahari: Yeah, I think the idea here is just that we can show them the improvement.
90 00:15:58.310 ⇒ 00:16:04.129 Pranav Narahari: Is that… are we aligned on that, or is this supposed to, like, update linear as well?
91 00:16:04.300 ⇒ 00:16:11.459 Casie Aviles: Yeah, I think it’s fine if we can just show that it’s, you know, that the fix has been implemented.
92 00:16:12.380 ⇒ 00:16:14.440 Pranav Narahari: Cool. Yeah, Amber, does that sound…
93 00:16:14.440 ⇒ 00:16:34.339 Amber Lin: Yeah, I think this totally works for the report. I think it works even better for the report if we just use the CSV. However, I do want to keep linear up to date, so eventually we can also ask their team to do this, but whatever is fixed, I would like to get it out of our way in linear.
94 00:16:34.520 ⇒ 00:16:39.439 Amber Lin: Eventually, but that’s not P0, so we can do that later.
95 00:16:40.010 ⇒ 00:16:52.499 Pranav Narahari: Totally. Okay. Sounds good. And then this last section, I didn’t tag anybody, just, like, triage. We’ll work through new feedback tickets that came in over the weekend. That seems more, you know, straightforward. That’s what we just do every week, right?
96 00:16:54.280 ⇒ 00:17:03.009 Amber Lin: I don’t know how much… we’ve been doing the zip code triage tickets, we just didn’t have enough time to do, like, the other ones of Central Doc-related stuff.
97 00:17:03.250 ⇒ 00:17:18.539 Amber Lin: So, like, that’s something I would like us to talk about, maybe in our working session, of how we can make it easier for ourselves to do those tickets, or maybe introduce some automations. Just want to put this out there, and we can talk tomorrow.
98 00:17:19.170 ⇒ 00:17:21.780 Pranav Narahari: Sounds good. Yeah, that’s something I think I…
99 00:17:22.430 ⇒ 00:17:30.710 Pranav Narahari: I mean, I’m pretty sure this is, like, the same thing that me and Janiece talked about, which is, with specifically, like, the central dock updates.
100 00:17:30.860 ⇒ 00:17:36.479 Pranav Narahari: I think even Janice would prefer to have some type of form where, like, the…
101 00:17:36.950 ⇒ 00:17:47.279 Pranav Narahari: the addition to the central dock isn’t on them to, like, understand the structure. They can just, like, put in the information, and then with our automation, we figure out where.
102 00:17:47.280 ⇒ 00:17:47.880 Amber Lin: Yeah.
103 00:17:48.510 ⇒ 00:18:02.240 Amber Lin: That would be great, because they… they… if we have them updated, it will just continue introducing the chaotic structure, and, like, we’ll have to rerun our workflow every so often, so…
104 00:18:02.610 ⇒ 00:18:03.480 Pranav Narahari: Totally, yeah.
105 00:18:03.650 ⇒ 00:18:07.169 Amber Lin: I like that idea. Okay, nothing else from me, that’s all.
106 00:18:07.430 ⇒ 00:18:18.320 Pranav Narahari: Perfect, yep. Thanks, guys. I think this is, is there anything that I missed here, in terms of, like, what we are planning on delivering for this week? I know that’s probably something I will…
107 00:18:18.450 ⇒ 00:18:21.399 Pranav Narahari: In the future, just be better at tracking, and probably, like.
108 00:18:21.540 ⇒ 00:18:24.970 Pranav Narahari: Bringing to you guys, but is there anything else that…
109 00:18:25.340 ⇒ 00:18:28.399 Pranav Narahari: Comes to mind for, like, what you guys are gonna be working on this week?
110 00:18:34.180 ⇒ 00:18:34.740 Pranav Narahari: Okay.
111 00:18:34.740 ⇒ 00:18:35.799 Samuel Roberts: This covers it.
112 00:18:36.090 ⇒ 00:18:37.610 Amber Lin: No, I don’t think so.
113 00:18:38.590 ⇒ 00:18:39.530 Pranav Narahari: Perfect.
114 00:18:39.730 ⇒ 00:18:43.489 Pranav Narahari: Yeah, Amber, I feel like we covered everything that we talked about in the KPIs meeting, as well as…
115 00:18:43.490 ⇒ 00:18:43.990 Amber Lin: Yeah.
116 00:18:43.990 ⇒ 00:18:45.750 Pranav Narahari: Last Thursday’s meeting, right?
117 00:18:45.750 ⇒ 00:18:46.080 Amber Lin: Huh.
118 00:18:46.630 ⇒ 00:18:56.750 Pranav Narahari: Okay, cool. So I’ll just send over this message then. And I’m gonna create a new, I don’t think we have a week, like, a start-of-the-week email thread, right? So I think I’m just gonna create one.
119 00:18:56.950 ⇒ 00:19:10.039 Amber Lin: No, yeah, go ahead. I think Janiece Yvette are the good people to add first. I don’t know if we need to include, like, their CEO or CFO in our, like, start of the week emails.
120 00:19:10.040 ⇒ 00:19:10.750 Pranav Narahari: Yeah.
121 00:19:10.750 ⇒ 00:19:17.359 Amber Lin: Probably just them two, to start with. We’ll include, like, the other trainers later, but… Let’s just start there.
122 00:19:17.810 ⇒ 00:19:21.480 Pranav Narahari: Sounds good, yeah. So I’ll add all of us, and then Yvette and Janiece.
123 00:19:22.370 ⇒ 00:19:23.040 Amber Lin: Cool.
124 00:19:23.780 ⇒ 00:19:25.410 Pranav Narahari: Real quick, here.
125 00:19:26.820 ⇒ 00:19:27.490 Casie Aviles: Hello?
126 00:19:29.130 ⇒ 00:19:34.570 Samuel Roberts: Oh, sorry, I hit my mic again. I’m not used to this button on here yet. You’re out starting Wednesday, right?
127 00:19:36.330 ⇒ 00:19:39.170 Casie Aviles: Yes, yes, I’ll be out Wednesday through Friday.
128 00:19:39.620 ⇒ 00:19:46.289 Samuel Roberts: Okay. I’m just wondering where you’ll get to and, like, where we’re passing things. I don’t know if that’s worth talking about here or not.
129 00:19:46.290 ⇒ 00:19:47.489 Amber Lin: I see.
130 00:19:47.490 ⇒ 00:19:47.930 Casie Aviles: What?
131 00:19:47.930 ⇒ 00:19:51.800 Amber Lin: a working session for tomorrow. Do you think we can talk about it there?
132 00:19:53.020 ⇒ 00:19:57.460 Samuel Roberts: Definitely, I just wanted to make sure, like, if there was anything that needed to be prepped or anything like that, I wanted to make sure…
133 00:19:57.460 ⇒ 00:19:58.090 Amber Lin: I see.
134 00:19:58.090 ⇒ 00:20:01.159 Samuel Roberts: prepared. But yeah, tomorrow afternoon should work, then.
135 00:20:03.070 ⇒ 00:20:04.399 Pranav Narahari: Yeah, let’s do that.
136 00:20:04.400 ⇒ 00:20:05.539 Samuel Roberts: Alright, sounds good.
137 00:20:05.700 ⇒ 00:20:07.070 Amber Lin: Alright, thanks guys.
138 00:20:07.440 ⇒ 00:20:07.799 Samuel Roberts: Thank you, hon.