Meeting Title: ABC Project Management Sync Date: 2025-10-28 Meeting participants: Rico Rejoso, Uttam Kumaran, Amber Lin


WEBVTT

1 00:00:58.100 00:00:59.310 Uttam Kumaran: Here we go.

2 00:00:59.440 00:01:01.079 Rico Rejoso: Let’s wait for Amber.

3 00:01:01.500 00:01:02.130 Rico Rejoso: Alright.

4 00:01:05.410 00:01:11.009 Uttam Kumaran: I’m just a bit frustrated, like, I’m not hearing from you guys, and I’m not getting the help I need today, like…

5 00:01:11.410 00:01:13.699 Uttam Kumaran: So I just want to have a conversation.

6 00:01:14.120 00:01:15.360 Uttam Kumaran: So, what’s going on?

7 00:01:16.000 00:01:32.410 Rico Rejoso: Apologies for, I mean, I was following the format that we had before. I mean, we had a few changes, and I was trying to also adapt the format for sending updates with clients, I think, which I think would be direct and simple, as you mentioned before.

8 00:01:32.700 00:01:34.100 Rico Rejoso: But that…

9 00:01:34.790 00:01:42.060 Rico Rejoso: I mean, I’m not sure what changes… what else should I apply to, you know, make it more efficient and effective when it comes to.

10 00:01:42.060 00:01:45.220 Uttam Kumaran: Yeah, but there… yeah, but there’s a couple… there’s a couple things, right? So…

11 00:01:45.740 00:01:54.499 Uttam Kumaran: like, one is… guys, I took over and I’m running all of our clients, like, myself. So…

12 00:01:54.860 00:02:10.420 Uttam Kumaran: I really need help. There’s a lot of things around project management that I can handle, like, as you can tell, I can handle the stand-ups, I can handle getting client communications out, but I… what I can’t handle are the day-to-day, like.

13 00:02:11.039 00:02:28.760 Uttam Kumaran: new tickets need to get created based on stand-up, we need to prep for grooming, like, we need to kind of poke at people to make sure that their work is getting done, and, like, that is what I need help. So simply today, I was like, hey, can you send… can you guys send a note to each of your channels about what’s going on?

14 00:02:28.790 00:02:38.099 Uttam Kumaran: Like, this is the message I saw. Like, this is completely AI-generated. I was just on a call with, like, 6 of our people, our engineers. None of them are gonna read this.

15 00:02:38.290 00:02:52.610 Uttam Kumaran: Like, put yourself in their shoes. If you got this message, you would not read this, because it’s so obviously AI. Why do they… they’re not going to care about these things. All they want to see is what do they need to deliver today?

16 00:02:53.190 00:02:54.639 Uttam Kumaran: Plain and simple.

17 00:02:54.840 00:03:11.929 Uttam Kumaran: like, in the time you took to do it with AI, you could have wrote it. And that’s, I guess, what I’m saying, Rico, is that I don’t think you’re fundamentally getting, like, my point, is that, for example, for Insomnia, you’re telling me that you went to Notion, and you used our… I don’t care about that, like.

18 00:03:12.140 00:03:15.399 Uttam Kumaran: Think about who you’re sending it to.

19 00:03:15.540 00:03:18.649 Uttam Kumaran: Right? Think about, you just met with the people on the team.

20 00:03:19.160 00:03:25.429 Uttam Kumaran: all they need to know is what they need to do today. They don’t need the points, they don’t need, like.

21 00:03:25.920 00:03:43.380 Uttam Kumaran: They don’t need to see the goal. This is… this is us, this is internal, right? All they need to know is, like, what needs to get delivered by tomorrow. Like, simple. And I guess what I’m… what I’m frustrated with is, one, I sent a note at 11 o’clock when these got sent, and I haven’t heard back from anyone.

22 00:03:43.670 00:03:48.699 Uttam Kumaran: Right? Second, I… both of you gave me thumbs up, didn’t say anything.

23 00:03:49.030 00:03:54.670 Uttam Kumaran: And I’m… and I’m still not hearing anything. Like, I can’t… this is not how I can run… I can’t run projects this way.

24 00:03:54.850 00:04:11.610 Uttam Kumaran: Like, the three of us have to be really communicative. I don’t expect anyone else in the team to respond to me this quickly, but the three of us have to. Like, we’ve already lost a day. It’s already nearly the time that half the team is about to log off.

25 00:04:12.020 00:04:22.480 Uttam Kumaran: Right? And so, I don’t… I’m still not aware of what Awish needs to get done by the end of the day, what Demolade needs to get done, what Sam needs to get done, what Casey needs to get done, Mustafa needs to get done.

26 00:04:23.160 00:04:25.479 Uttam Kumaran: Like, this is my frustration right now.

27 00:04:25.950 00:04:26.450 Amber Lin: I hear you.

28 00:04:26.450 00:04:26.880 Uttam Kumaran: time.

29 00:04:26.880 00:04:33.259 Amber Lin: I think I fundamentally misunderstood what the update should be.

30 00:04:33.260 00:04:47.699 Amber Lin: So I prioritized the wrong thing. So the priority here is to make sure that everybody, as soon as possible, knows that what they need to get throughout the day. Does it need to be pretty? Does it need to be formatted? Just clearly what they should go, what they should do.

31 00:04:47.750 00:04:51.379 Amber Lin: accomplished by today, so that’s what the update message is for.

32 00:04:51.490 00:04:52.100 Amber Lin: So, no.

33 00:04:52.100 00:04:53.140 Uttam Kumaran: 100%, yeah.

34 00:04:53.140 00:05:07.740 Amber Lin: I’m able to send that, right now. Also, for ABC, it’s also my fault. I haven’t been grooming the tickets, so I was… I had to create those, which slowed it down, which means that I need to create that,

35 00:05:08.270 00:05:25.810 Amber Lin: in the afternoon before the stand-up, making sure that you have all the tickets you need, because I realize you don’t have what you need to run the stand-up, and also that the tickets were not the greatest, so the engineers wouldn’t know what to do. So that’s the main three things that I’m working on.

36 00:05:26.620 00:05:30.060 Amber Lin: And I should have sent the response as soon as possible.

37 00:05:30.300 00:05:48.619 Uttam Kumaran: Yeah, see, what you guys can see is that I can act very quickly, but I can’t hold people accountable, and, like, I’m doing my best to run the projects and run the stand-ups, but I need help on the edges. In particular, like, you guys are now… you guys know your clients well enough, and you’re seeing… you’re getting… you’re getting all the updates I’m getting.

38 00:05:48.740 00:06:08.040 Uttam Kumaran: So, what I want to make sure is that we go into stand-ups, and things are updated, people have already been sent messages. That way, we can really hold effective meetings. We only have, like, a few days to get this right in the week. And so, if we can just build some supporting rituals, that’s great. And then… and so that’s… that’s, I think, my first piece here, is I just need…

39 00:06:08.130 00:06:20.140 Uttam Kumaran: I just really need help, because we’re about to add maybe another 2-3 clients, and it’s just going to become very, very difficult. And so my… I just want to set expectations clear that

40 00:06:20.160 00:06:29.370 Uttam Kumaran: like, what I’m expecting for y’all is that, like, to help push it day-to-day, I can come in like a hammer during stand-ups, during grooming.

41 00:06:29.400 00:06:33.700 Uttam Kumaran: And other things, but it’s… it’s hard for me to…

42 00:06:33.930 00:06:45.389 Uttam Kumaran: I can’t do these, like, these daily, like, pokes, but as you can tell, like, it helps our team, if they can see exactly what they need to deliver, and then we can kind of update them and thread.

43 00:06:45.510 00:06:47.569 Uttam Kumaran: So that’s, that’s, that’s, that’s really important.

44 00:06:47.570 00:06:48.990 Amber Lin: I hear you.

45 00:06:49.230 00:07:03.410 Amber Lin: Can Rico… here, I think Rico and I should have a meeting scheduled after our stand-ups, and make sure that everything gets sent latest during that meeting. And then we’ll both take notes during the stand-up.

46 00:07:03.410 00:07:17.649 Amber Lin: And then, after the stand-up, we’ll send it. If it’s not sent, make sure that it’s sent immediately, right after there. So we have… we carve out time so we don’t get distracted from other meetings, we just do that and make sure people know what to do.

47 00:07:18.150 00:07:37.940 Uttam Kumaran: Yeah, that’s totally fair, and, like, I would totally join… you could leave me as optional there, I’ll join, but as you can tell, the way I work during stand-ups is I just am, like, a machine to figure out where we are with everything, and what follow-ups need to get done in order to do it, right? But my brain is going into getting those answers.

48 00:07:37.940 00:07:43.130 Uttam Kumaran: it’s so hard for me to, like, while I’m talking, to note that down, and especially hard for me to, like, act on it.

49 00:07:43.170 00:07:53.379 Uttam Kumaran: Right? And so, for example, a common thing is, like, we need this meeting book. This person needs a follow-up. Okay, this is going to be due tomorrow. Okay, when the Slack message has to get sent.

50 00:07:53.440 00:08:00.600 Uttam Kumaran: as you can tell, I’m systematically trying to get through all the clients, and just get everybody on the team to verbalize what’s blocked.

51 00:08:00.630 00:08:15.750 Uttam Kumaran: But I really… yeah, I think… I think a perfect solution here is at least for you guys to meet immediately after, go through your clients, and then find a way to just get something. And again, I’m not even… at this point, I’m normally… I’m not even looking for updates externally, it’s just to keep our team on the loop.

52 00:08:15.940 00:08:34.619 Uttam Kumaran: And I think if we nail that, then it’ll… it can sort of drive itself, because as we mentioned, I want the stand-ups to be, like, the team to give us updates. Like, I don’t want to be begging as I’ve been doing, so that’s how I’m going to shift things over time. But we need to do our part on the PM side, you know?

53 00:08:34.940 00:08:51.690 Amber Lin: Yeah, I hear you, and I think, especially the past week, a lot of… all of the PM responsibility has essentially fallen on you, and I imagine it has been very, very stressful, and I don’t think I have done a very good job of supporting you. I think I’ve…

54 00:08:51.800 00:09:10.830 Amber Lin: thought that, oh, UTOM is doing PMing, and then I was dialing back the attention and support I was giving to these projects, and I think that needs to change, because I don’t think you should or can handle this, even now. So, that’s something that we’ll work on, and I think I can

55 00:09:10.860 00:09:13.749 Amber Lin: me and Rico can think together on what we can do.

56 00:09:14.540 00:09:18.269 Uttam Kumaran: Thanks, I appreciate that, and I don’t mean to freak out, I just want to, like.

57 00:09:18.270 00:09:18.970 Amber Lin: Is that interesting?

58 00:09:18.970 00:09:20.589 Uttam Kumaran: intervene while we have…

59 00:09:20.870 00:09:31.720 Uttam Kumaran: No, and I just want to intervene while we have the moment, because I want to make sure that I set the expectations clear, and I also don’t think, like, after noon, 1PM, there’s no much PMing to do.

60 00:09:32.000 00:09:45.030 Uttam Kumaran: Right? Like, it’s all in the morning. It’s all, like, okay, what got done? Update linear, send out messages, book meetings. The afternoon becomes, like, get work done, right? And so that’s, like, what I want

61 00:09:45.030 00:10:01.390 Uttam Kumaran: this to become, and I want that morning time to get shorter and shorter. I don’t want the three… I want the three of us to go do, like, bigger things that we have to do in our day, especially, Amber, as you’re gonna start taking on client work. But as these PM rituals linger, like, it becomes tough.

62 00:10:02.480 00:10:07.199 Uttam Kumaran: So that would be my only ask. And then, yes, I think just to use… just for you guys to…

63 00:10:07.290 00:10:26.589 Uttam Kumaran: just use a little bit of brain power, like, think about what the things we’re doing, don’t rely on… don’t over-rely on AI. Like, think about, okay, the bare minimum that we need to do to keep moving these things along. If all this stuff can get taken care of, I can start spending my time going and talking to the clients and do that for us, like, the real tougher stuff.

64 00:10:26.660 00:10:31.349 Uttam Kumaran: But this is, like, these are the really small things that I need… that I need help with.

65 00:10:31.530 00:10:39.759 Uttam Kumaran: Got it. Because easily what I can do now is, at the end of the day, I can send a message here, like, what happened? Did we get this done?

66 00:10:40.400 00:10:41.080 Amber Lin: I assume.

67 00:10:41.080 00:10:54.940 Uttam Kumaran: And so we start to build the accountability rituals, like, in the morning and evening. Morning, evening, morning, evening. If we don’t send this message, then I now have to wait until tomorrow, and then finally I have to then ask to hear that someone is blocked.

68 00:10:55.250 00:11:14.900 Uttam Kumaran: So part of this is, like, an extraction of, like, what is blocked right now? Like, how do we figure that out? So, like, similarly for Insomnia Amber, like, I don’t know… I guess, sip-switched topic, I don’t… I just want to know that you’re not blocked by anything there, right? And that, like, you have everything you need, you’re not spending hours waiting for queries, but, like, I just don’t know that.

69 00:11:15.060 00:11:24.099 Uttam Kumaran: And so, that’s another expectation that… I mean, I have it for you, but I also have it for everybody, is, like, I heard over the last few working days that you have issues.

70 00:11:24.260 00:11:27.729 Uttam Kumaran: I’m scared again this morning that there’s issues, and I’m still not seeing, like…

71 00:11:27.730 00:11:29.429 Amber Lin: That has been resolved, so I’m…

72 00:11:29.430 00:11:34.309 Uttam Kumaran: Yeah, exactly. So I’m like, what do I do here? So, of course, for me, I’m like.

73 00:11:34.800 00:11:44.710 Uttam Kumaran: either… either it’s been solved, I haven’t heard about it, which, simple, yes, it’s been solved, here’s what we did, or you’re still trying, which that I want to eliminate, right?

74 00:11:46.700 00:11:50.740 Uttam Kumaran: And that’s all I need, like, but you guys know, like, you just have to communicate.

75 00:11:53.810 00:12:02.689 Amber Lin: I hear you. I’m sending the messages. I’ll make up for it, I’ll send the messages, and I’ll send a retro of what we will be doing.

76 00:12:03.320 00:12:08.990 Uttam Kumaran: Yeah, so I think, I think, like, for… for clarification, Rico, I think this is, like, a pretty simple update.

77 00:12:09.170 00:12:09.950 Uttam Kumaran: Right.

78 00:12:10.170 00:12:14.219 Uttam Kumaran: Ideally, we just want to have a clear line of accountability on who’s doing what.

79 00:12:14.700 00:12:19.310 Uttam Kumaran: And, like, when it’s due, ideally, we’re only sending messages about the stuff that’s due, like.

80 00:12:19.760 00:12:32.460 Uttam Kumaran: Today. That way, people can clearly be like, what am I on the hook for today? Think of the engineers as, like, they’re just machines, right? So they’re just gonna drive towards what they’re not gonna spend as much time thinking about the entire project like we are.

81 00:12:32.560 00:12:41.920 Uttam Kumaran: So we want to make it super, super easy for them just to know, hey, I wake… like, I woke up, I came to stand up, talked about a bunch of stuff, I got my thing today, I’m gonna grind this out.

82 00:12:42.390 00:12:43.629 Uttam Kumaran: That’s it, you know?

83 00:12:43.880 00:12:44.770 Amber Lin: Okay.

84 00:12:45.880 00:12:48.219 Uttam Kumaran: Okay, great. Alright, that’s all I had.

85 00:12:50.600 00:12:53.209 Amber Lin: Yeah, also send me updates in the PM channel.

86 00:12:53.560 00:12:58.209 Uttam Kumaran: Cool, okay, okay. And then we have allocation later, so I’m just gonna start… I’ll prepare for that, too.

87 00:12:58.560 00:13:00.460 Amber Lin: Yeah, great. Anything you need from there?

88 00:13:01.450 00:13:06.230 Uttam Kumaran: No, I think, I think, I think that’s it. I’ll send some notes if I need help preparing.

89 00:13:06.500 00:13:07.620 Amber Lin: Okay, sounds good.

90 00:13:07.620 00:13:09.590 Uttam Kumaran: Okay. Alright, thank you both, appreciate it.

91 00:13:09.590 00:13:10.140 Amber Lin: Alright.

92 00:13:10.140 00:13:10.870 Rico Rejoso: Thank you.

93 00:13:10.870 00:13:11.440 Uttam Kumaran: Okay, bye.

94 00:13:11.780 00:13:12.390 Amber Lin: Bye.

95 00:13:19.180 00:13:23.940 Amber Lin: Okay, Rico, do you know,

96 00:13:24.240 00:13:31.850 Amber Lin: Now, let’s discuss how we want to send it. I think because we want it to be as fast as possible.

97 00:13:31.980 00:13:34.290 Amber Lin: Do you think this would work?

98 00:13:34.800 00:13:40.070 Amber Lin: If we just have… Tag them, send… Send ticket.

99 00:13:40.460 00:13:40.900 Rico Rejoso: Just virtually.

100 00:13:40.900 00:13:45.349 Amber Lin: It’s kind of like what we did before, and I think this will be a lot faster.

101 00:13:45.540 00:13:49.520 Amber Lin: And then we can do this during the meeting.

102 00:13:51.680 00:13:56.559 Rico Rejoso: Yeah, I was planning on doing that, but upon reviewing, like, the

103 00:13:57.010 00:14:04.319 Rico Rejoso: the recording, we don’t… I mean, the screen doesn’t… doesn’t necessarily involve the linear board, so I wasn’t able to gather.

104 00:14:04.320 00:14:04.870 Amber Lin: pickup.

105 00:14:04.870 00:14:05.540 Rico Rejoso: Where it was.

106 00:14:05.540 00:14:09.209 Amber Lin: You’re right, you’re right, it is hard to do that.

107 00:14:10.580 00:14:16.200 Amber Lin: Are you… Getting… getting… are you in the meeting when they… when they do it?

108 00:14:16.680 00:14:28.520 Rico Rejoso: Yeah, it’s… it just happened, like, today, I had… I mean, some other team member had some requests early this morning, and I have to work on it while I was on the stand-up, so I wasn’t able to.

109 00:14:28.520 00:14:30.390 Amber Lin: Oh, me too, me too. Don’t worry.

110 00:14:30.390 00:14:31.140 Rico Rejoso: Longer notes.

111 00:14:31.140 00:14:39.180 Amber Lin: I see, okay. Let’s see what we can do. So, let’s… Let’s type it out here.

112 00:14:41.300 00:14:47.200 Amber Lin: So, let’s say… Take notes during stand-up.

113 00:14:47.580 00:14:51.300 Amber Lin: Do not work on other stuff.

114 00:14:51.490 00:14:56.980 Amber Lin: I did that too today, so that’s also my fault. Let others know.

115 00:14:59.260 00:15:00.879 Amber Lin: And then…

116 00:15:04.210 00:15:14.040 Amber Lin: So, essentially, person, to-do, blocker… Owner.

117 00:15:14.830 00:15:16.290 Amber Lin: Essentially that.

118 00:15:16.650 00:15:19.399 Amber Lin: And then…

119 00:15:21.410 00:15:29.200 Amber Lin: I don’t think we’ll end up having to use this if we take notes during the meeting, but we’ll meet…

120 00:15:29.400 00:15:31.040 Amber Lin: After stand-up.

121 00:15:33.680 00:15:34.190 Rico Rejoso: Yeah, buddy.

122 00:15:34.540 00:15:36.249 Rico Rejoso: It’s better that we’re prepared.

123 00:15:37.020 00:15:42.420 Amber Lin: Yeah, 2 stand-ups, 2… Send updates…

124 00:15:43.630 00:15:50.729 Amber Lin: And then we can also use it to check tickets, because I have just not room tickets.

125 00:15:50.870 00:16:05.389 Amber Lin: I’ve just not been looking at this, and because Utsom’s handling PM, the stand-ups, I’m disengaged during the morning stand-up, so I really don’t know… like, I have limited ideas of what’s happening.

126 00:16:05.560 00:16:09.129 Amber Lin: And, like, this board is not very, very clean.

127 00:16:09.130 00:16:10.040 Rico Rejoso: Yeah.

128 00:16:10.500 00:16:11.780 Amber Lin: Duplicates.

129 00:16:11.780 00:16:25.360 Rico Rejoso: I think currently, we have two batches of stand-up. The first batch only discussed AI and default work, but today we only discuss AI. Most of the client discussion was on the second batch of the stand-up.

130 00:16:25.410 00:16:31.829 Rico Rejoso: I can help with the grooming of tickets. That’s what I’m doing right now, actually, with README.

131 00:16:31.970 00:16:38.050 Rico Rejoso: Just, if we can split up the work on what clients should be providing updates with, and…

132 00:16:38.050 00:16:45.660 Amber Lin: Yeah, great. I think we’re also not clear on that. Client splits, okay.

133 00:16:45.930 00:16:50.060 Amber Lin: So, I can do… I’ll definitely do ABC…

134 00:16:50.210 00:17:00.920 Amber Lin: Eden, Urban Stems. Let me take Installask, so you have less, and then you are doing… Beautiful.

135 00:17:02.100 00:17:03.450 Amber Lin: What else?

136 00:17:03.720 00:17:05.310 Rico Rejoso: Hype, read me.

137 00:17:05.319 00:17:05.969 Amber Lin: Nope.

138 00:17:06.159 00:17:07.209 Amber Lin: Repeat me…

139 00:17:07.640 00:17:08.640 Rico Rejoso: And Ellie?

140 00:17:09.140 00:17:10.280 Amber Lin: Ellie. Great.

141 00:17:10.780 00:17:17.689 Amber Lin: Do we… should we send updates for internal teams? I guess if they talk about it in the stand-up, we should, right?

142 00:17:18.089 00:17:23.429 Rico Rejoso: Yeah, but they don’t… we have a separate stand-up for marketing, and, I mean, AI…

143 00:17:23.790 00:17:25.040 Amber Lin: For AI, right?

144 00:17:25.040 00:17:27.290 Rico Rejoso: I think AI can handle that.

145 00:17:27.640 00:17:28.240 Amber Lin: Okay.

146 00:17:28.480 00:17:35.749 Amber Lin: Do you think… why don’t we keep the… Keep a shared doc.

147 00:17:35.940 00:17:43.670 Amber Lin: between us, and then, like, we can both fill in Cs, because I’ll…

148 00:17:45.100 00:17:48.129 Amber Lin: I’ll be at a second stand up?

149 00:17:49.890 00:17:50.590 Amber Lin: Hmm.

150 00:17:50.820 00:17:54.099 Amber Lin: That way, I’ll probably have to be at the first.

151 00:17:55.370 00:17:56.699 Amber Lin: stand up…

152 00:17:56.990 00:18:03.220 Rico Rejoso: Yeah, the first stand-up doesn’t include much client work, more on AI stuff, and D4s.

153 00:18:04.890 00:18:09.519 Amber Lin: So, the first one is… This is batch 1.

154 00:18:15.550 00:18:21.269 Amber Lin: And then… The rest is 4 batch, too. Oh, oh, they’re all batched, too.

155 00:18:22.690 00:18:23.540 Amber Lin: Okay.

156 00:18:26.570 00:18:28.920 Rico Rejoso: I guess that’s one thing also, cause…

157 00:18:29.060 00:18:35.620 Rico Rejoso: It’s not a steady format or process that we’re really sticking into. It depends on what someone wanted to…

158 00:18:35.860 00:18:39.560 Rico Rejoso: So… I guess…

159 00:18:39.560 00:18:57.230 Amber Lin: It’s… it’s tough. There’s no require… I don’t blame you, I… I think… well, I don’t blame him, because he’s… he’s doing all the work, so I can’t blame him for anything. I think we didn’t understand requirements, and we didn’t clarify with him, so we didn’t know, like, what we need to do.

160 00:18:57.360 00:19:01.750 Amber Lin: And we didn’t ask him, so he reasonably got really stressed.

161 00:19:01.890 00:19:11.490 Amber Lin: I think we can keep a running dock and then batch 2. If I’m in the meeting, I’ll try to write it for you.

162 00:19:12.660 00:19:16.750 Amber Lin: Let’s see, because I think it’s easier for you to be in batch one, right?

163 00:19:17.270 00:19:19.760 Rico Rejoso: I’m on both batches, no worries. Okay.

164 00:19:20.180 00:19:35.859 Amber Lin: Okay, let’s just keep the doc together, and then that will just be our one task during the meeting, because we’re, like, usually I’m just there listening, and I get distracted because I’m not doing anything. Let’s just keep notes, and then we’ll share the notes, and then…

165 00:19:36.210 00:19:42.190 Rico Rejoso: Okay. Put it under the, stand-up meeting log notes.

166 00:19:42.500 00:19:47.110 Rico Rejoso: Oh, great. I could just create one every day, so we can separate it by date.

167 00:19:47.500 00:19:50.160 Amber Lin: Great. End up.

168 00:19:51.760 00:19:53.190 Amber Lin: Meeting log.

169 00:19:54.160 00:19:55.280 Rico Rejoso: Yeah, I usually do…

170 00:19:55.280 00:20:00.860 Amber Lin: Because right now, you’re… using AI to fill these in afterwards, right?

171 00:20:01.260 00:20:11.589 Rico Rejoso: Initially, what I did was just list down the action items, upon listening to the meeting, and put it into AI to make sure that, you know, sometimes AI

172 00:20:12.210 00:20:19.610 Rico Rejoso: misplaced some of the action items to… from one client to other, since we’re doing… I see. We’re discussing a lot of clients, so that’s what I did. Gotcha.

173 00:20:19.610 00:20:21.050 Amber Lin: Okay,

174 00:20:21.310 00:20:36.139 Amber Lin: Actually, why don’t we try a few without running it through AI? Because even if we got the spelling wrong, the people know what it’s about, and I’ll try to… like, I’ll work with you, I’ll try to put in the tickets here.

175 00:20:36.550 00:20:40.380 Amber Lin: and I think we’ll just keep this stock.

176 00:20:40.850 00:20:48.219 Amber Lin: Running together… Yeah, let’s just… let’s just… let’s just do that.

177 00:20:48.820 00:20:53.619 Rico Rejoso: I think one question that… or one thing that I need would be, like.

178 00:20:53.840 00:20:56.180 Rico Rejoso: How do we format it the way that…

179 00:20:56.290 00:21:03.899 Rico Rejoso: you know, will suffice what he wanted so that we can, you know, we can provide all the info that, we need. Like, should it be, like.

180 00:21:04.320 00:21:10.410 Rico Rejoso: The assignee, or the team member, Then the ticket… expected output.

181 00:21:12.630 00:21:19.460 Amber Lin: Yeah, I think… let’s see… So, the format… Huh.

182 00:21:21.890 00:21:24.410 Amber Lin: Let’s just send here so he can sign.

183 00:21:25.160 00:21:31.350 Amber Lin: Update format… So… Lockers.

184 00:21:36.840 00:21:37.830 Amber Lin: Oh, nerd.

185 00:21:38.520 00:21:42.910 Amber Lin: And, action item.

186 00:21:43.710 00:21:47.189 Amber Lin: Or it’s just, like, priorities today.

187 00:21:49.480 00:21:57.250 Amber Lin: Owner… Tag… Owner… Quick.

188 00:21:57.700 00:21:58.530 Amber Lin: Lady.

189 00:22:19.170 00:22:20.890 Amber Lin: How does this look?

190 00:22:35.880 00:22:36.610 Amber Lin: Okay.

191 00:22:43.270 00:22:52.950 Amber Lin: Let’s just send this, let’s prioritize making it… fast, prioritize clarity.

192 00:22:55.070 00:22:57.639 Amber Lin: And let me… yes.

193 00:23:00.750 00:23:01.450 Amber Lin: Stop.

194 00:23:19.160 00:23:19.970 Amber Lin: Bye.

195 00:23:23.820 00:23:27.139 Amber Lin: Does that work for you?

196 00:23:28.240 00:23:29.799 Rico Rejoso: Yeah, that’d be better.

197 00:23:30.930 00:23:38.060 Amber Lin: Yeah, because I… Like, I… I like the fact that we were…

198 00:23:54.410 00:23:55.450 Amber Lin: Yeah.

199 00:23:55.600 00:24:00.769 Amber Lin: See, he says nobody cares about the goals when the progress, so we’ll just not do the goals and wins.

200 00:24:01.630 00:24:04.170 Amber Lin: The wins is for…

201 00:24:04.360 00:24:11.020 Amber Lin: Just noting down what we have throughout the week, so we have it for the end of week update, so it’ll be easier.

202 00:24:12.870 00:24:14.750 Amber Lin: Yeah, he just needs a lesson to do.

203 00:24:24.610 00:24:29.689 Amber Lin: And also, let me put… also, only put stuff to do for today.

204 00:24:30.880 00:24:35.170 Amber Lin: Let me put to items for it.

205 00:24:41.310 00:24:45.120 Rico Rejoso: What about, like, if they discuss… that certain…

206 00:24:45.430 00:24:50.319 Rico Rejoso: tickets should be due around Wednesday or the next day, or the next, next day, but…

207 00:24:50.970 00:24:53.310 Amber Lin: Are they going to start on that today?

208 00:24:53.460 00:24:58.960 Rico Rejoso: If they are… if they need to get it started today so they can, you know, have it done by that.

209 00:24:59.350 00:25:01.009 Rico Rejoso: specific due dates.

210 00:25:01.300 00:25:04.060 Rico Rejoso: Should we also provide that during the updates?

211 00:25:04.530 00:25:11.679 Amber Lin: I think, yeah, so if there… it’s whatever work they’re going to have to do today,

212 00:25:12.990 00:25:26.479 Amber Lin: I think we can also mark that some of the things need to get done today. Some of the stuff is, like, please get started on this so we can finish on the next day, but if they’re not going to work on it today, we don’t include it.

213 00:25:27.350 00:25:34.620 Rico Rejoso: I think it’s also better that they can provide, like, a… I mean, progress updates on the tickets that they’re working…

214 00:25:34.930 00:25:36.820 Rico Rejoso: Even if it’s not due today.

215 00:25:37.370 00:25:46.490 Rico Rejoso: You know, like, if it’s due by Thursday, and Utam just wanted to make sure that there are progress, this is not a one-day work, or just a one-sitting work.

216 00:25:46.920 00:25:53.720 Rico Rejoso: they can provide, like, if it’s… I’m around 40% done within today, would that… would that also be, like, you know…

217 00:25:53.960 00:25:55.880 Rico Rejoso: important for Tom to know.

218 00:25:56.480 00:25:57.100 Rico Rejoso: I think that…

219 00:25:57.100 00:26:09.679 Amber Lin: That’s a… that’s a extra… that’s a step extra. Let’s make sure that this… so this is, like, the start of day, right? So let’s make sure this gets sent, and then we can always follow up…

220 00:26:09.850 00:26:20.819 Amber Lin: maybe midday or later in the day, we can say, hey, how’s your tickets? And we give them ticket links, and they say, oh, this is… this is there, this is there. But let’s just make sure that this is

221 00:26:21.280 00:26:24.899 Amber Lin: This is what the term’s asking, and then we can always do more.

222 00:26:25.130 00:26:28.429 Amber Lin: But let’s just do the bare minimum first, and then we can always…

223 00:26:28.430 00:26:29.040 Rico Rejoso: Like, make it.

224 00:26:29.560 00:26:35.069 Rico Rejoso: Got it. What about the other clients that we haven’t provided updates with? Should we…

225 00:26:35.670 00:26:37.829 Rico Rejoso: Send it now, after this one?

226 00:26:38.020 00:26:39.280 Amber Lin: Yeah.

227 00:26:40.100 00:26:44.749 Amber Lin: Do you want to stay on the call and write it? I have… let’s see, I have…

228 00:26:45.860 00:26:47.280 Amber Lin: About 30 minutes.

229 00:26:47.790 00:26:48.410 Rico Rejoso: Okay.

230 00:26:48.780 00:26:53.780 Amber Lin: Yeah, let’s do that, because I need to… I need to run my Eden, and then Urban Stems.

231 00:27:49.020 00:27:56.869 Amber Lin: Let me… I can write the insomnia ones. Can you do the other ones? I think I have enough context on insomnia.

232 00:27:56.870 00:27:57.530 Rico Rejoso: Okay.

233 00:27:57.990 00:27:58.570 Amber Lin: Okay.

234 00:39:09.070 00:39:11.609 Amber Lin: Have you been able to send something so far?

235 00:39:16.720 00:39:17.640 Rico Rejoso: Not yet.

236 00:39:17.750 00:39:18.660 Rico Rejoso: Sorry.

237 00:39:18.840 00:39:23.119 Amber Lin: Do you need… do you need my help? Do you want to share a screen? I’m gonna come look over it.

238 00:39:23.530 00:39:27.089 Rico Rejoso: I’m just looking for the ticket, I don’t think that they have the ticket ready yet.

239 00:39:27.600 00:39:36.580 Amber Lin: I see. If they don’t, just, create it, because they’ll ask for it anyways. And then if they see it tomorrow and they’re like, oh, we’re not doing it, they’ll just delete it. It’s fine.

240 00:39:36.910 00:39:41.159 Rico Rejoso: Okay, most of the clients that I have don’t have much update.

241 00:39:42.400 00:39:42.960 Rico Rejoso: pipe.

242 00:39:45.000 00:39:48.510 Rico Rejoso: Yeah. Ellie, medium, default…

243 00:39:48.990 00:39:52.400 Amber Lin: I mean, if there’s nothing, you can also send, like, if there…

244 00:39:52.640 00:39:57.850 Amber Lin: Are they… is it no update, or are they not doing anything?

245 00:39:57.850 00:40:01.460 Rico Rejoso: Both Ellie and Ridney are for renewal.

246 00:40:01.590 00:40:05.840 Rico Rejoso: So they have a scheduled meeting with Robert this week.

247 00:40:06.220 00:40:07.850 Rico Rejoso: Tomorrow and Friday.

248 00:40:08.260 00:40:13.329 Amber Lin: Gotcha. Do you want to just send that? Just say, no work, just waiting for a meeting, because we’re in renewal.

249 00:40:13.540 00:40:26.030 Rico Rejoso: I’m just gonna review the recordings again. I have some requests, again, that come up, so I also need to look at that. But I’ll provide updates for Hype, since they have a few action items that I need to provide.

250 00:40:26.260 00:40:29.089 Rico Rejoso: For Eddie and Rigni, I’ll provide it in a while.

251 00:40:29.250 00:40:31.330 Rico Rejoso: Maybe around 15 minutes, yeah.

252 00:40:31.330 00:40:32.149 Amber Lin: Sounds good.

253 00:40:32.640 00:40:35.400 Rico Rejoso: Yeah, I’ll let you know if I have any questions, I’m sorry.

254 00:40:35.400 00:40:36.640 Amber Lin: Yeah, push.

255 00:40:37.370 00:40:38.820 Rico Rejoso: Alright, thank you so much, Amber.

256 00:40:41.680 00:40:42.270 Amber Lin: Alright.

257 00:40:42.390 00:40:45.860 Amber Lin: I’ll hop. Let me know in Slack.

258 00:40:46.150 00:40:47.270 Rico Rejoso: Okay, thank you.

259 00:40:47.540 00:40:48.180 Amber Lin: Bye.

260 00:40:48.180 00:40:48.800 Rico Rejoso: Bye.