Meeting Title: Hedra Project Check-in and Planning Date: 2026-01-21 Meeting participants: Greg Stoutenburg, Mustafa Raja, Rico Rejoso, Robert Tseng
WEBVTT
1 00:00:14.250 ⇒ 00:00:15.320 Greg Stoutenburg: Hey, Mustavo.
2 00:00:20.320 ⇒ 00:00:21.359 Mustafa Raja: Hey, how are you?
3 00:00:22.090 ⇒ 00:00:23.400 Greg Stoutenburg: Doing alright, how are you?
4 00:00:23.750 ⇒ 00:00:25.070 Mustafa Raja: Doing good.
5 00:01:20.620 ⇒ 00:01:27.029 Greg Stoutenburg: So we’ll see what happens with Hedra. Did you see the… did you see the comment from Sandra in the client channel yesterday?
6 00:01:28.690 ⇒ 00:01:30.440 Mustafa Raja: I’m not in the client channel.
7 00:01:30.740 ⇒ 00:01:31.590 Greg Stoutenburg: Oh, okay.
8 00:01:31.800 ⇒ 00:01:49.659 Greg Stoutenburg: Basically, so I pitched them on… so we’re… we already have an hourly contract with them, doing various analytics requests, and I pitched them last week, late last week. Michael wasn’t there, and he’s the CEO, but Sandra was there, who’s our… our,
9 00:01:49.660 ⇒ 00:02:05.139 Greg Stoutenburg: main point of contact. And she seemed to like the pitch, but said she would get feedback from Michael, and then yesterday put a comment in that they talked about it and wanted to decline. So we’re figuring out with you, Tom and Robert, what we want our response to be.
10 00:02:05.400 ⇒ 00:02:09.370 Greg Stoutenburg: Part of what’s interesting about it is that we had pitched them
11 00:02:09.680 ⇒ 00:02:15.670 Greg Stoutenburg: We had pitched them, 40K for both work streams together, and…
12 00:02:16.140 ⇒ 00:02:27.480 Greg Stoutenburg: But that’s just… that’s basically what we’re already doing for them times 2 for the second workstream, and they just said no to the total number, so we’re kind of wondering, you know.
13 00:02:27.480 ⇒ 00:02:36.620 Greg Stoutenburg: let’s figure out what next steps look like there. Like, are they just saying, forget it, we don’t want anything anymore? Or are they saying, we just want to keep where we’re at? So, did figure that out.
14 00:02:37.140 ⇒ 00:02:37.820 Mustafa Raja: Okay.
15 00:02:49.300 ⇒ 00:02:53.300 Greg Stoutenburg: And then I’m just looking through my calendar, anything else that we’re both on? .
16 00:02:55.240 ⇒ 00:02:59.530 Mustafa Raja: Yeah, I guess we want to set up the meeting with… 18 and 90, correct?
17 00:03:00.760 ⇒ 00:03:01.840 Greg Stoutenburg: with Eden.
18 00:03:02.610 ⇒ 00:03:04.570 Mustafa Raja: with Caitlin and Nandika.
19 00:03:04.770 ⇒ 00:03:11.130 Greg Stoutenburg: Yeah, I asked them for time yesterday, and I’m waiting for a reply from them, so I’ll nudge them if I don’t hear anything else.
20 00:03:12.370 ⇒ 00:03:13.090 Mustafa Raja: Okay.
21 00:03:13.330 ⇒ 00:03:14.030 Greg Stoutenburg: Yep.
22 00:03:33.950 ⇒ 00:03:35.140 Greg Stoutenburg: Okay.
23 00:04:24.730 ⇒ 00:04:25.460 Greg Stoutenburg: Hey, Robert.
24 00:04:27.390 ⇒ 00:04:28.409 Greg Stoutenburg: Good morning.
25 00:04:31.630 ⇒ 00:04:33.420 Robert Tseng: Okay, let’s jump into it.
26 00:04:33.680 ⇒ 00:04:38.699 Greg Stoutenburg: Let’s go. I was just gonna say, you’re a guy on the move. It seems like you have a new background every day.
27 00:04:39.020 ⇒ 00:04:47.429 Robert Tseng: Yeah, I just don’t like to just be in front of my home computer. Also, there’s construction outside, so that’s just, like, New York problems. Can’t really stay there.
28 00:04:47.430 ⇒ 00:04:48.800 Greg Stoutenburg: Yeah.
29 00:04:49.270 ⇒ 00:04:52.929 Robert Tseng: I usually end up back there when I’m doing deep work in the afternoon.
30 00:04:54.050 ⇒ 00:04:54.680 Greg Stoutenburg: about.
31 00:04:54.810 ⇒ 00:04:55.560 Robert Tseng: Yeah.
32 00:04:55.980 ⇒ 00:04:56.570 Greg Stoutenburg: Nope.
33 00:04:57.650 ⇒ 00:04:58.360 Robert Tseng: Okay.
34 00:04:58.620 ⇒ 00:05:01.880 Robert Tseng: So… Let’s talk about…
35 00:05:03.350 ⇒ 00:05:10.760 Robert Tseng: Let’s talk about default first. I can’t open your guys’ scant chart, so why don’t you just flash it here, and we can do the review live.
36 00:05:11.160 ⇒ 00:05:11.900 Mustafa Raja: Cool. Yeah.
37 00:05:12.040 ⇒ 00:05:13.689 Greg Stoutenburg: Ms. Can you put that up?
38 00:05:14.340 ⇒ 00:05:14.930 Mustafa Raja: Yeah.
39 00:05:17.730 ⇒ 00:05:25.899 Robert Tseng: Also, like, FYI, when you send me, like, client work to review, I review it in the mornings, because in the evenings, I’m reviewing stuff from the sales team.
40 00:05:26.440 ⇒ 00:05:33.560 Robert Tseng: Yeah, so I kind of just… that’s how I bucket it. So if you send me something at night, I’m not gonna see it until the morning. It’s just… that’s usually just how I bucket it.
41 00:05:34.490 ⇒ 00:05:35.049 Mustafa Raja: Okay, good.
42 00:05:38.120 ⇒ 00:05:46.400 Mustafa Raja: Okay, so, for the first two weeks, we were projecting, the… Workshops, where we would
43 00:05:46.980 ⇒ 00:05:51.049 Mustafa Raja: Look into the metrics that we would want to… C.
44 00:05:51.050 ⇒ 00:05:51.800 Robert Tseng: Yep.
45 00:05:52.590 ⇒ 00:05:56.409 Mustafa Raja: Yeah, the… and, and then… That’s pretty much it, I believe.
46 00:05:57.350 ⇒ 00:06:06.530 Mustafa Raja: Okay, yeah, you don’t have to walk through it, I can just scan it. So yeah, first two weeks, makes sense, those are the meetings, and then implementation-wise, tracking plan creation.
47 00:06:06.530 ⇒ 00:06:19.070 Robert Tseng: happens in parallel implementation for only 2 weeks. I feel like… I would say it’s a range of 2 to 4 weeks, but assuming we have a dedicated engineering resource, I think that’s probably where you would need to steer the conversation. It’s like.
48 00:06:19.070 ⇒ 00:06:31.540 Robert Tseng: I heard murmurs of, like, are we bringing Mustafa or, like, someone on our team to go and actually do the implementation, or are they using, someone on their side? So, that tends to be kind of where the timeline gets dragged out.
49 00:06:31.720 ⇒ 00:06:37.279 Robert Tseng: With README, they use their own engineers. It took them, like, 4 weeks to implement something.
50 00:06:37.520 ⇒ 00:06:49.120 Robert Tseng: In the past, like, when… sometimes engineering teams are better, and they… it’s, like, top priority for them, and they can do it really quick. But, yeah, I think that’s… that’s probably one risk that I would call out here.
51 00:06:49.470 ⇒ 00:06:54.890 Greg Stoutenburg: Okay, that’s helpful. Is that… so, I missed which one. You were talking about the organization setup and tracking plan?
52 00:06:55.260 ⇒ 00:06:57.360 Robert Tseng: Event tracking implementation, yeah.
53 00:06:57.360 ⇒ 00:06:58.630 Greg Stoutenburg: Okay. Okay, got it.
54 00:06:59.390 ⇒ 00:07:04.530 Greg Stoutenburg: The tracking plant creation’s pretty fast, I think it only takes, like, one to two weeks, yeah, so… Yeah, okay.
55 00:07:05.940 ⇒ 00:07:13.020 Robert Tseng: But yeah, I think just implementation, I feel like you’re… it’s gonna, you know, range 2 to 4 weeks, probably. And then,
56 00:07:13.080 ⇒ 00:07:29.819 Robert Tseng: as far as property tracking and testing, that’s really part of the same thing, in my opinion. Like, you would be doing the events and the properties together. But yeah, as they start seeing the live events coming through, you build some basic reports, people start to ask questions like, oh, like, can we get the last…
57 00:07:30.020 ⇒ 00:07:39.370 Robert Tseng: I mean, I’m talking CPG speak here, but, like, I want the last order on that, like, the timestamp of the last order on the event, so I can quickly see, like,
58 00:07:40.330 ⇒ 00:07:54.969 Robert Tseng: yeah, they’re just, like, they will never describe it as a property, but they start to talk about, like, what’s… what’s the additional context that they want to see within the event, and then we need to basically translate that into properties. And this is just, like, an ongoing process, but I think we should…
59 00:07:55.290 ⇒ 00:08:07.729 Robert Tseng: do all the tracking implementation, build the basic reports, let them kind of see it in a demo, and then call out, like, what are some of the contextual things that are missing. We do one round of property, kind of, like.
60 00:08:07.730 ⇒ 00:08:20.750 Robert Tseng: changes, and then that’s pretty much, like, ready to go. So, if anything, I would kind of flip the property and dashboard stuff, because I think the reporting should come first, and then we can go back and, like, tune any of the properties.
61 00:08:21.770 ⇒ 00:08:25.120 Greg Stoutenburg: Sounds good. Mustafa, we can make that edit later. Let’s just keep going for now.
62 00:08:25.150 ⇒ 00:08:25.700 Mustafa Raja: Yeah.
63 00:08:25.880 ⇒ 00:08:35.210 Robert Tseng: And then you guys are doing, like, 5 dashboards. It’s quite a lot. I don’t know if that’s kind of what you wanted to do, over the course of, what, 2 months? 2-3 months? Is that what it is?
64 00:08:35.740 ⇒ 00:08:42.200 Greg Stoutenburg: So, these were all in the SOW that we put in front of Caitlin, and the thought here was.
65 00:08:42.200 ⇒ 00:09:02.090 Greg Stoutenburg: let’s just put this in front of her and get her feedback on how much or how little this is. And also, some of these things, you know, it’s not gonna take… it’s not gonna take me a week to make an activation dashboard. So, some of these are just, like, we just want to show you of these things, we’ll be able to roll them out incrementally, it’s not gonna be one big block of, you know, wait for a whole bunch of work, and then after two months, we give you
66 00:09:02.090 ⇒ 00:09:03.579 Greg Stoutenburg: 10 dashboards or something.
67 00:09:03.990 ⇒ 00:09:09.759 Robert Tseng: Yeah, so I would say the call-out here is some of these things are dashboards, because they’re pretty, like.
68 00:09:10.260 ⇒ 00:09:22.759 Robert Tseng: standardized, like, how you would, build them out. Like, retention, to me, pretty standard. Executive dashboard, also pretty standard. So I think those are, like, actually, you’re just creating a fixed set of reports that don’t change very often.
69 00:09:22.760 ⇒ 00:09:29.509 Robert Tseng: Whereas, like, activation, I feel like, is gonna be a little bit more, like, dynamic, kind of what you saw a little bit on README.
70 00:09:29.510 ⇒ 00:09:51.230 Robert Tseng: Maybe you start off with a notebook, like, we’re kind of testing to see, you know, especially if they don’t really know what their activation… like, how to think about activation. You’re building a lot of ad hoc reports, and then having to triangulate and then put the dashboard together. So, I do just want to call it that I feel like that would take longer, and there’s probably, like, multiple things that you need to build before you get to a dashboard.
71 00:09:51.350 ⇒ 00:09:55.280 Robert Tseng: So that’s kind of my feedback on the activation.
72 00:09:55.560 ⇒ 00:10:06.679 Robert Tseng: On the activation side. User engagement itself, honestly, I don’t really know if that needs to be a dashboard, but I see, I see the point. It’s just, like, kind of high-level, like,
73 00:10:06.680 ⇒ 00:10:16.109 Robert Tseng: DAUs, MAUs, whatever, like, I feel like that’s pretty much the same thing as the retention dashboard. Like, with retention, you’re trying to measure engagement, so you could probably consolidate those.
74 00:10:16.120 ⇒ 00:10:21.999 Robert Tseng: And then for, like, product journey, like, I think you’re really trying to go, like.
75 00:10:22.080 ⇒ 00:10:31.949 Robert Tseng: you know, first… you know, from… that’s… yeah, the sequence makes sense. You need to have activation figured out. You need to understand, like, engagement across all the features that they’re measuring.
76 00:10:31.950 ⇒ 00:10:44.170 Robert Tseng: And then you’re basically trying to portray, like, the ideal customer journey, like, across a set of reports. So, that makes sense to me. Maybe I would just probably reword it, like, kind of ideal customer journey or something.
77 00:10:44.370 ⇒ 00:10:51.840 Robert Tseng: And, like, the executive dashboard being last makes sense to me. So, I agree with that, otherwise.
78 00:10:52.150 ⇒ 00:10:53.719 Greg Stoutenburg: Yeah, that’s helpful.
79 00:10:53.890 ⇒ 00:10:54.500 Robert Tseng: Yeah.
80 00:10:55.340 ⇒ 00:10:56.920 Greg Stoutenburg: And then, yeah, 2-week handoff.
81 00:10:57.180 ⇒ 00:10:58.850 Greg Stoutenburg: Something like that. Yeah.
82 00:10:58.850 ⇒ 00:10:59.640 Robert Tseng: It looks good.
83 00:11:01.150 ⇒ 00:11:01.530 Greg Stoutenburg: Cool.
84 00:11:02.070 ⇒ 00:11:09.339 Robert Tseng: Okay, so with those changes, I feel like that should be good. We can kind of bounce to Hedra, like, as far as, like,
85 00:11:09.620 ⇒ 00:11:18.209 Robert Tseng: I was trying to pull up their… their, their call, the call with you guys. I didn’t review the transcript yet,
86 00:11:18.550 ⇒ 00:11:30.259 Robert Tseng: Yeah, I just don’t really know what objections they had. I think I kept… I was trying to ask Fish for that last… last time, so kind of hard for me to say, like, what’s the next move. Do you want to, like, kind of just help me recall, or, like, yeah.
87 00:11:30.330 ⇒ 00:11:32.469 Greg Stoutenburg: Let me also put the SOW in front of you.
88 00:11:33.170 ⇒ 00:11:34.470 Robert Tseng: I have it pulled up, yeah.
89 00:11:34.470 ⇒ 00:11:49.930 Greg Stoutenburg: Oh, okay. So I put their objections and replies at the top of the SOW. I made the edit after the call. The only objections that she posed were, we’d rather stick with post-hog instead of amplitude. Okay, fine. And then the other one was about…
90 00:11:49.930 ⇒ 00:12:01.210 Robert Tseng: Well, that does signal, kind of, like, their cost sensitivity to it, because, like, MSOG is mostly free, and they feel like… seems like if they’re a very engineering-heavy team, they may want to just build it themselves. So, yeah, okay, yeah.
91 00:12:01.210 ⇒ 00:12:25.470 Greg Stoutenburg: No, and that’s a good, you know, good to spot that, because then the other thing was about their resource constraints and saying, like, we don’t know if we have, how much bandwidth we have to give you for implementation, and then we discussed, like, alright, well, depending on what we’re going to end up implementing, we can see if you do have the budget for it, give us, you know, a handful of hours, or we’ll get someone on our side to do it. And that was just something that she said she would talk to Michael about.
92 00:12:25.630 ⇒ 00:12:29.120 Greg Stoutenburg: Importantly, Michael was not on the call, only Sandra was, and…
93 00:12:29.120 ⇒ 00:12:29.440 Robert Tseng: Yeah.
94 00:12:29.440 ⇒ 00:12:44.090 Greg Stoutenburg: she generally found the approach, what we were doing, like, she found the promise of it agreeable, she thought the timeline and deliverables sounded good, but yeah. And then kept, you know, saying… the thing about post-hog, the thing about engineering resource, and saying that we talked to Michael.
95 00:12:44.910 ⇒ 00:12:57.239 Robert Tseng: Okay, well, obviously, I think right now we have to basically kind of discount and try to get them to, get them to sign anyway. I think on the low end, we… it’s 40K a month, right? So we’re trying to figure out
96 00:12:57.590 ⇒ 00:13:17.030 Robert Tseng: I mean, maybe I just need to go back into that transcript and try to pick out, like, is there a way that we can come back to her and be like, okay, look, here’s what we heard from you last time, like, you want to stick with post-hoc, we understand that it’s cost-sensitive and don’t want to, like, waste time doing a migration. Seems like getting to an outcome faster is probably more, like, important to you.
97 00:13:17.030 ⇒ 00:13:27.489 Robert Tseng: So, like, these one or two outcomes are the things that we could go after with post hocs. Maybe we strip out three and four, because, like, you know, without amplitude, without kind of, like, the setup that we want.
98 00:13:27.490 ⇒ 00:13:42.640 Robert Tseng: we don’t really feel like we can confidently hit that. Like, what if we brought the price down and hit fewer outcomes that way? Like, I think that’s maybe, like… I’m just trying to, like, that’s… I think that’s one way I would frame it. Yeah. If the urgency wasn’t really, like, kind of the main… her main point of, like, why…
99 00:13:42.640 ⇒ 00:13:53.219 Robert Tseng: she wanted to stick with their existing tooling, and it’s more, like, lack of engineering resources, then I think… I think we should, you know, know is, like, not a bad answer. We could ask, like, okay, well.
100 00:13:53.840 ⇒ 00:14:06.339 Robert Tseng: maybe Dick, maybe you didn’t… maybe Michael didn’t understand, like, kind of what was… what we would be doing with the… with the 40K a month. Like, we’re actually bringing our resources in, and we have to, like, kind of maybe… maybe just press more that, like,
101 00:14:06.700 ⇒ 00:14:09.919 Robert Tseng: Like, how… We will get,
102 00:14:10.690 ⇒ 00:14:29.320 Robert Tseng: like, how we would work alongside, kind of, their team, in this way. So, like, I think maybe from his perspective, it’s like, I don’t really want another workstream to manage, and, like, I don’t know how to price this thing. The ROI feels a little bit too, like, kind of out there, so I think we have to try to, like, make it seem a bit more, like.
103 00:14:31.690 ⇒ 00:14:47.059 Robert Tseng: maybe that’s where the Gantt chart comes in, kind of like, I don’t know, like, maybe he just… maybe he needs to see the process more on, like, how are we going to be managing, like, hitting all of these outcomes with… with… with that level of budget. So, I think those are kind of two approaches on, like, how we should… how we could go back to them with.
104 00:14:47.320 ⇒ 00:14:53.260 Greg Stoutenburg: Yeah. So, okay, what do you think I just ask for another call? Ask for him to be on it this time?
105 00:14:54.280 ⇒ 00:14:55.140 Greg Stoutenburg: Yeah.
106 00:14:55.140 ⇒ 00:14:56.169 Robert Tseng: Yeah, like, okay, great, yeah, we…
107 00:14:56.170 ⇒ 00:14:56.610 Greg Stoutenburg: scope.
108 00:14:56.610 ⇒ 00:15:04.530 Robert Tseng: Totally, yeah, understand, like, let’s strike out some stuff and try to make this work for you. You know, we can just kind of leave it like that, and then kind of have those two different paths in mind as we go into that call.
109 00:15:04.840 ⇒ 00:15:07.170 Greg Stoutenburg: Yeah, yeah, I think that sounds good. And then…
110 00:15:07.480 ⇒ 00:15:26.499 Greg Stoutenburg: Yeah, my last thought on that is they just said no to 40, and but we currently have a work stream with them going that comes to about probably 18 a month, based on the early rate and the number of hours they’re booking, so… no to 40 just sounded strange to me. Like, are you saying you want us to just stop working with you?
111 00:15:27.270 ⇒ 00:15:30.060 Greg Stoutenburg: Or are you just saying no to the product analytics implementation?
112 00:15:31.360 ⇒ 00:15:39.379 Robert Tseng: Yeah, is it already a done deal that we’re continuing, kind of, the work with them?
113 00:15:39.720 ⇒ 00:15:51.479 Greg Stoutenburg: when we discussed this, we discussed it as, this is something we’d want to add on, and down at the bottom of the SOW, it says that this is, you know, plus continuation of analysis workstream. So…
114 00:15:52.050 ⇒ 00:15:52.770 Greg Stoutenburg: There’s, you know…
115 00:15:52.770 ⇒ 00:15:54.929 Robert Tseng: It’s supposed to be 40… 40K altogether, right?
116 00:15:54.930 ⇒ 00:15:55.600 Greg Stoutenburg: Yes.
117 00:15:55.790 ⇒ 00:15:56.760 Robert Tseng: Yeah, okay.
118 00:15:57.020 ⇒ 00:16:14.789 Robert Tseng: Yeah, we should clarify with that. We should… we could probably feign dumb a little bit, be like, okay, great, like, I understand, like, this out… this add-on is not, you know, the add-on exceeds your budget, like, we’re happy to continue the baseline level work, but let’s jump on another call and strike out what we can do to try to, like, kind of
119 00:16:14.810 ⇒ 00:16:18.260 Robert Tseng: scope… scope down this… this product, I don’t know if it’s working with you. Yeah.
120 00:16:18.440 ⇒ 00:16:23.969 Greg Stoutenburg: Yeah, that sounds good. Yeah, and then maybe this… maybe the product analytics stuff just turns into a narrower, like.
121 00:16:24.140 ⇒ 00:16:28.349 Greg Stoutenburg: activation analysis, and, you know, go ahead and run with it. Yeah.
122 00:16:28.350 ⇒ 00:16:29.460 Robert Tseng: Something like that. Yeah.
123 00:16:29.680 ⇒ 00:16:32.479 Greg Stoutenburg: Okay, cool, thanks for… thanks for that.
124 00:16:32.680 ⇒ 00:16:33.310 Robert Tseng: Yeah.
125 00:16:33.310 ⇒ 00:16:36.580 Greg Stoutenburg: Moving on then.
126 00:16:37.740 ⇒ 00:16:38.219 Robert Tseng: Let’s move on.
127 00:16:38.220 ⇒ 00:16:44.790 Greg Stoutenburg: Yeah, read me, we talk to them in an hour and 15 minutes, we’ll just see what Phoebe says. We’re just waiting for her feedback for, like, 2 weeks.
128 00:16:45.390 ⇒ 00:16:47.740 Greg Stoutenburg: Eden…
129 00:16:47.740 ⇒ 00:16:54.499 Robert Tseng: I’ll let you take that call. Your… wait, no, is that 1PM? Okay, I can… yeah, I’ll be there. Okay, never mind.
130 00:16:54.500 ⇒ 00:17:02.839 Greg Stoutenburg: Yeah, I put you on it, but, you know, if you can’t make it, I think that’s fine. We’re just… we’re just waiting to see what she says. Yeah. Just been waiting a couple weeks on that.
131 00:17:03.100 ⇒ 00:17:03.610 Robert Tseng: Yeah.
132 00:17:03.960 ⇒ 00:17:04.280 Greg Stoutenburg: Oh.
133 00:17:04.280 ⇒ 00:17:08.659 Mustafa Raja: Yeah, let me know if I need to be, in there. I’m in the invites.
134 00:17:11.050 ⇒ 00:17:16.969 Robert Tseng: You are not in the advice. I think we’re talking about separate things. You might be talking about default.
135 00:17:19.410 ⇒ 00:17:24.890 Mustafa Raja: Oh yeah, I’m not, sorry. The README Brain Forge, yeah, that’s on Friday, sorry.
136 00:17:27.050 ⇒ 00:17:27.770 Robert Tseng: Yeah.
137 00:17:27.980 ⇒ 00:17:31.049 Robert Tseng: Okay, yeah.
138 00:17:34.360 ⇒ 00:17:37.130 Greg Stoutenburg: Okay.
139 00:17:37.760 ⇒ 00:17:42.460 Greg Stoutenburg: For Eden, I’ve got access to Basque, Customer I.O,
140 00:17:42.590 ⇒ 00:17:55.379 Greg Stoutenburg: I sent Ryan, in the last day, a total of, like, 5 messages on different threads asking to get some time with him, and I’ll just, like… I’m just gonna… I don’t want to be annoying, I think I’m just gonna, like, back off a little bit.
141 00:17:55.790 ⇒ 00:18:00.040 Greg Stoutenburg: Send maybe, like, one more, and then just put together Something.
142 00:18:00.040 ⇒ 00:18:07.780 Robert Tseng: he doesn’t jump on, we do have a weekly sync with them on Thursdays at 11.30 Eastern, so maybe I’ll just add you to that.
143 00:18:07.950 ⇒ 00:18:08.300 Greg Stoutenburg: Okay.
144 00:18:08.300 ⇒ 00:18:16.170 Robert Tseng: Yeah, Ryan and Mitesh are always there, because that’s kind of when Zoran does his updates, so I might just… Yeah.
145 00:18:16.170 ⇒ 00:18:35.379 Greg Stoutenburg: No, that sounds good. I just… I don’t want to be… I don’t want to be letting the client down when they made a request for something and, you know, nothing is being produced. I don’t want it to look like I’m just going, well, I’m throwing my hands up, I want to be making progress on it, but then maybe tomorrow I’ll just do what I did yesterday, like, turn it around and go, like, yeah, there’s some useful information here, but I just need more context to be able to give you anything valuable.
146 00:18:36.250 ⇒ 00:18:37.390 Robert Tseng: Okay.
147 00:18:38.110 ⇒ 00:18:40.280 Greg Stoutenburg: Okay.
148 00:18:40.700 ⇒ 00:18:44.969 Greg Stoutenburg: I think those are all my things, and then for default,
149 00:18:45.270 ⇒ 00:18:55.959 Greg Stoutenburg: I asked Caitlin for a couple of times when she and Indica can meet to get going on, on the product analytics stuff. I’ve got your notes from Art Helper, I’ve got…
150 00:18:55.960 ⇒ 00:18:57.310 Robert Tseng: A new stakeholder?
151 00:18:58.030 ⇒ 00:19:02.039 Greg Stoutenburg: Nandika is the person who sounds like she’ll be the primary technical point of contact over there.
152 00:19:03.180 ⇒ 00:19:05.890 Robert Tseng: It doesn’t sound familiar, so it must be a new person.
153 00:19:07.180 ⇒ 00:19:14.879 Greg Stoutenburg: Yeah, she was introduced, I think she is new. Yeah, well, actually, she said that on the call. It might have been, like, her first week or something, like, very new.
154 00:19:15.200 ⇒ 00:19:16.090 Robert Tseng: Oh, okay.
155 00:19:16.490 ⇒ 00:19:17.240 Robert Tseng: Yeah. Okay.
156 00:19:17.840 ⇒ 00:19:33.399 Greg Stoutenburg: And so hopefully we can get that in, you know, maybe tomorrow or something. I’ll just, you know, I’ll just, I’ll just take the guidance you already provided. Choose a couple of critical work streams, work through them, make notes, turn it into a tracking plan, show it to them.
157 00:19:33.620 ⇒ 00:19:34.660 Greg Stoutenburg: Review.
158 00:19:34.860 ⇒ 00:19:35.730 Greg Stoutenburg: Generate.
159 00:19:37.280 ⇒ 00:19:38.670 Robert Tseng: Okay, that sounds good.
160 00:19:39.030 ⇒ 00:19:39.650 Greg Stoutenburg: Cool.
161 00:19:40.290 ⇒ 00:19:41.170 Greg Stoutenburg: Alright.
162 00:19:43.200 ⇒ 00:19:47.890 Greg Stoutenburg: Okay, Mustafa, we can follow up later and edit that Gantt chart together.
163 00:19:49.210 ⇒ 00:19:49.890 Mustafa Raja: Yep.
164 00:19:50.370 ⇒ 00:19:51.949 Greg Stoutenburg: Cool. Alright. See y’all.
165 00:19:51.950 ⇒ 00:19:53.399 Mustafa Raja: Great. Alright, thanks guys.
166 00:19:53.510 ⇒ 00:19:54.300 Mustafa Raja: Bye. Bye.